Chicago hotels near Rush and Division Streets
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With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Water Tower Place. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is available for a surcharge.
Overall 9.4 Excellent
Based on 2,090 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Excellent
10.0
Pros: If you think
Excellent
9.6
Pros: Great stay at the Peninsula. Everything was great from the room to the staff to the facilities. In particular the staff that cleaned the room were amazing. The little touches like providing me with a cleaning cloth for my glasses to a bookmark for my book were fantastic. Great care and attention to detail. Well done to all.
Excellent
10.0
Pros: Outstanding service
Good
7.0
Pros: nice room. nice bar
Good
7.0
Pros: Location and it was very clean
Excellent
10.0
Pros: Been coming for 16 years great location and more like second home
Excellent
9.0
Pros: The spa, the restaurant, the service And loved the bathroom
Excellent
9.6
Pros: The spa was awesome. All the staff was fantastic! The entertainment was enjoyable.
Excellent
10.0
Pros: Everything from the staff at the entrance door to the check in desk to the maid service was done in a friendly and professional manner.
Excellent
9.6
Pros: Location and property. Courteous staff and great amenities.
Excellent
9.6
Pros: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!
Details
Reviews
Overall 9.4 Excellent
Based on 2,090 reviews
Vibe
9.6
Location
9.5
Amenities
9.4
Cleanliness
9.3
Room
9.2
Service
9.0
Bar
8.9
Wellness Area
8.7
Comfort
8.6
WiFi
8.6
Food
8.1
Breakfast
7.9
Pool
7.6
Location
9.6
Vibe
9.4
Amenities
9.2
Service
9.0
Room
8.9
Comfort
8.2
Breakfast
8.0
Food
7.6
Vibe
9.4
Location
9.3
Amenities
9.0
Service
8.9
Room
8.8
Food
8.0
Room
8.8
Service
8.8
10.0 Excellent
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Cons: not one thing
10.0 Excellent
Pros: If you think
Cons:
9.6 Excellent
Pros: Great stay at the Peninsula. Everything was great from the room to the staff to the facilities. In particular the staff that cleaned the room were amazing. The little touches like providing me with a cleaning cloth for my glasses to a bookmark for my book were fantastic. Great care and attention to detail. Well done to all.
Cons: Nothing
10.0 Excellent
Pros: Outstanding service
Cons:
7.0 Good
Pros: nice room. nice bar
Cons: room service, dirty, hairs check in, un friendly and curt
7.0 Good
Pros: Location and it was very clean
Cons: The front staff did not honor our early check in request Also they gave us a handicap accessible room which we did not request or need !! We would if preferred a tub instead of shower only ! At a 5 star resort and the price we paid should do better
10.0 Excellent
Pros: Been coming for 16 years great location and more like second home
Cons:
9.0 Excellent
Pros: The spa, the restaurant, the service And loved the bathroom
Cons: The pillows where way to soft, I didn’t want to get up in the middle Of the night to Find one in the closet
9.6 Excellent
Pros: The spa was awesome. All the staff was fantastic! The entertainment was enjoyable.
Cons: It is very expensive. It would be nice to have a less expensive restaurant/bar in the hotel.
10.0 Excellent
Pros: Everything from the staff at the entrance door to the check in desk to the maid service was done in a friendly and professional manner.
Cons: I honestly cannot recall any issue I did not like.
9.6 Excellent
Pros: Location and property. Courteous staff and great amenities.
Cons:
9.6 Excellent
Pros: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!
Cons: The service in the lobby dining area (where we had breakfast) was somewhat inattentive.
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 4 minutes by foot from Water Tower Place. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service. A roundtrip airport shuttle is available for a surcharge.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Overall 9.3 Excellent
Based on 1,284 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Croque Madame crepes are to die for. I've stayed here several times now, and the staff always seems genuinely happy to see me. I travel to Chicago pretty often and this is the only place I stay when I'm in town. I absolutely love it.
Excellent
8.0
Pros: The hotel was very nice and our room and balcony was beautiful.
Excellent
9.2
Pros: Beautiful view from the room and the bathroom was amazing.
Excellent
9.0
Pros: We were upgraded to the 1 bedroom suite. It was spacious and comfortable. Great quality bedsheets and towels. Staff were super friendly and helpful. They went over and beyond to make us feel welcomed which is what you expect from Waldorf Astoria hotels. The fire place was under maintinance which was a shame but it didn’t bother us. Will stay here again if we visit Chicago.
Good
7.9
Pros: Truly amazing ambiance! Feel like you will be catered to all your needs as soon as you get on the property!
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Excellent
10.0
Pros: Staff is incredibly attentive.
Good
7.0
Excellent
10.0
Pros: Fabulous place, location, staff, and amenities!
Poor
1.0
Pros: Location, room size, friendly front desk.
Mediocre
2.0
Details
Reviews
Overall 9.3 Excellent
Based on 1,284 reviews
Location
9.7
Breakfast
9.3
Vibe
9.2
Comfort
9.0
Service
8.8
Room
8.6
Wellness Area
8.2
Amenities
8.1
Food
7.6
Value
5.3
Location
9.7
Comfort
8.7
Service
8.6
Wellness Area
8.4
Room
8.2
Food
7.4
Service
8.7
Room
8.1
Amenities
6.9
Room
7.8
10.0 Excellent
Pros: Croque Madame crepes are to die for. I've stayed here several times now, and the staff always seems genuinely happy to see me. I travel to Chicago pretty often and this is the only place I stay when I'm in town. I absolutely love it.
Cons:
8.0 Excellent
Pros: The hotel was very nice and our room and balcony was beautiful.
Cons: So when we checked in our room wasn't ready so they sent us to the bar for a free drink while we waited. While that was great two hours later we had not heard from anyone and had no updates. I'm pretty sure they forgot about us. We had reservations so we didn't have much time to get ready. Just didn't like feeling rushed when we arrived earlier but couldn't check in.
9.2 Excellent
Pros: Beautiful view from the room and the bathroom was amazing.
Cons: On the pricier end for everything.
9.0 Excellent
Pros: We were upgraded to the 1 bedroom suite. It was spacious and comfortable. Great quality bedsheets and towels. Staff were super friendly and helpful. They went over and beyond to make us feel welcomed which is what you expect from Waldorf Astoria hotels. The fire place was under maintinance which was a shame but it didn’t bother us. Will stay here again if we visit Chicago.
Cons: There was no coffee and tea facilities in the room. The quality of food was good but could be slightly better for such a class of hotel.
7.9 Good
Pros: Truly amazing ambiance! Feel like you will be catered to all your needs as soon as you get on the property!
Cons: I didnt like the upgrade system they had. I was offered the upgrade and in rhe moment took it but then looking at my reservation i would have gotten the exact same type of room just without a door to a small living area. I didnt think that was very kind of them i felt a bit tricked.
10.0 Excellent
Pros: Everything
Cons: Nothing everything was great
10.0 Excellent
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Cons: No! I absolutely loved everything!
10.0 Excellent
Pros: Staff is incredibly attentive.
Cons: The elevators are slow....Could be because every floor has to be accessed via key card...
7.0 Good
Pros:
Cons: Was not able to access my room until 4 PM, safe wasn’t working, fireplace wasn’t working, bathtub wasn’t working, and it was a handicapped room which I did not Request
10.0 Excellent
Pros: Fabulous place, location, staff, and amenities!
Cons:
1.0 Poor
Pros: Location, room size, friendly front desk.
Cons: The carbon monoxide detector went off from fireplace use - there was no sign notifying guests to leave a window open , as the engineer who responded stated. It took management over a week to respond and deny my complaint.Still sick - no theatre/shopping.
2.0 Mediocre
Pros:
Cons: I paid $700 to be told my room wasn’t ready, I should dress up in a locker room , and wait for a text that my room was ready.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
Overall 9.2 Excellent
Based on 1,491 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Loved the room espresso machine, Room and bed very comfortable.
Excellent
9.0
Pros: Beautiful hotel right downtown.
Excellent
10.0
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Excellent
9.0
Pros: We loved the room and how comfortable it was and the bathroom amenities were amazing
Excellent
10.0
Pros: Great hotel and location
Excellent
10.0
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Excellent
10.0
Pros: I would have loved to buy fresh coffee and a lite breakfast bite in the hotel.
Okay
5.4
Pros: The location
Excellent
10.0
Pros: Good location excellent room and gym
Excellent
8.3
Pros: The up to date facilities
Excellent
10.0
Pros: Every one was super friendly and made sure you were definitely taken care of! I will definitely stay here again when I visit Chicago in the summer again.
Excellent
9.0
Pros: Space in the room and staff were great.
Details
Reviews
Overall 9.2 Excellent
Based on 1,491 reviews
Location
9.8
Cleanliness
9.5
Vibe
9.3
Room
9.3
Wellness Area
8.9
Service
8.7
Comfort
8.6
WiFi
7.7
Breakfast
5.6
Location
9.9
Cleanliness
9.5
Room
9.2
Service
8.9
Comfort
8.6
Location
9.8
Room
9.1
Vibe
9.0
Comfort
8.7
Service
8.2
Amenities
8.2
Location
9.8
Room
9.2
Service
8.6
Location
9.8
10.0 Excellent
Pros: Loved the room espresso machine, Room and bed very comfortable.
Cons:
9.0 Excellent
Pros: Beautiful hotel right downtown.
Cons: Lobby - checkin is on the 20th floor! Valet over night is 70 bucks!
10.0 Excellent
Pros: Huge rooms with lovely City views. Perfect location for Michigan Ave shopping. Treat yourself to a little luxury.
Cons:
9.0 Excellent
Pros: We loved the room and how comfortable it was and the bathroom amenities were amazing
Cons: The front desk didnt explain to us we needed to put the key on the elevator to get to our floor and this was the first time we stayed
10.0 Excellent
Pros: Great hotel and location
Cons:
10.0 Excellent
Pros: This is one of the best hotel experiences I've ever had. Rooms are impeccable, staff is amazing, location is perfect. Hint do not valet park...use spot hero.
Cons: None. Couldn't ask for a better experience.
10.0 Excellent
Pros: I would have loved to buy fresh coffee and a lite breakfast bite in the hotel.
Cons: A better fitness center
5.4 Okay
Pros: The location
Cons: Everything , from ordering , to keeping the correct room that we ordered, it was a birthday celebration and they didnt do what they told, they didnt really tried to fix our experiences. The valley gave us the car back full of dust
10.0 Excellent
Pros: Good location excellent room and gym
Cons: Nothing
8.3 Excellent
Pros: The up to date facilities
Cons: The doormen and receptionist
10.0 Excellent
Pros: Every one was super friendly and made sure you were definitely taken care of! I will definitely stay here again when I visit Chicago in the summer again.
Cons:
9.0 Excellent
Pros: Space in the room and staff were great.
Cons: Noise leeked from the door connecting two rooms
Stay at Conrad Chicago and be in the center of it all. Enjoy sleek and contemporary accommodations plus access to the city’s most exciting destinations. Guest rooms and suites feature smart lighting, 65-inch TVs, cell phone guest room entry, and luxurious black granite entry ways and bathrooms. You’ll gaze out your window to see one of the most renowned shopping districts in the world, the Magnificent Mile, boasting more than 460 designer boutiques, acclaimed restaurants and world-class museums. On site, there are two inspiring culinary experiences each combining bold flavors and inspired cocktails with unmatched views of the city. Baptiste & Bottle specializes in bourbon and provisions, while Noyane, a seasonal rooftop restaurant, delivers exceptional Japanese cuisine and craft cocktails.
With a stay at Eurostars Magnificent Mile, previously Dana Hotel, you'll be centrally located in Chicago, steps from State Street and 9 minutes by foot from Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 3735 square feet (347 square meters) of event facilities.
Overall 9.0 Excellent
Based on 1,198 reviews
All reviews
- All reviews
Excellent
10.0
Pros: And the rooftop was was incredible!
Excellent
9.0
Pros: The atmosphere was phenomenal, extremely close to all of the City’s best attractions. The front desk staff was very helpful and resourceful. Will definitely come here again!
Excellent
9.0
Pros: Staff was friendly and very knowledgeable about the area.
Mediocre
3.0
Pros: Nothing
Excellent
10.0
Pros: The room was amazing and loved the view to the city. Close to everything.
Excellent
10.0
Pros: Everything
Excellent
9.0
Pros: Fantastic location. Friendly, attentive and helpful staff. Very clean (including our room). Lovely and esthetic design. Great view of the city (from a higher floor room). Overall great! The Portsmith restaurant menu looked really good, but we did not try it as we already had many other reservations in the City.
Okay
4.2
Pros: The location was good. Our rooms were good.
Excellent
10.0
Pros: Excellent location and excellent price
Excellent
10.0
Pros: Amazing weekend away here with my fiancé. We enjoy every second of it.
Excellent
8.0
Pros: We loved the rain shower!
Excellent
9.0
Pros: Room & Roof top bar
Excellent
8.0
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Good
7.7
Pros: The bed was really comfortable. I liked it so much
Okay
5.0
Okay
5.0
Pros: location and services
Good
7.7
Pros: shower and bed
Good
7.6
Pros: $self.pros
Excellent
8.0
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Good
6.8
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Excellent
8.0
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Good
7.2
Pros: The spacious rooms and rain shower.
Details
Reviews
Overall 9.0 Excellent
Based on 1,198 reviews
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
8.9
Staff
9.0
Value for money
8.6
10.0 Excellent
Pros: And the rooftop was was incredible!
Cons:
9.0 Excellent
Pros: The atmosphere was phenomenal, extremely close to all of the City’s best attractions. The front desk staff was very helpful and resourceful. Will definitely come here again!
Cons:
9.0 Excellent
Pros: Staff was friendly and very knowledgeable about the area.
Cons:
3.0 Mediocre
Pros: Nothing
Cons: The floors are slanted. There are no soft lights to aid a trip to the bathroom, only a bright light that shines in the room. This is definitely not a 4 star hotel.
10.0 Excellent
Pros: The room was amazing and loved the view to the city. Close to everything.
Cons:
10.0 Excellent
Pros: Everything
Cons:
9.0 Excellent
Pros: Fantastic location. Friendly, attentive and helpful staff. Very clean (including our room). Lovely and esthetic design. Great view of the city (from a higher floor room). Overall great! The Portsmith restaurant menu looked really good, but we did not try it as we already had many other reservations in the City.
Cons: The spa itself (facilities, decor, etc.) were really nice, modern, super clean and noticeably newly remodeled. We got the couple’s massage (classic Swedish). While the masseuses were exceptionally nice and highly professional, I didn’t walk away feeling like it was a wonderful and relaxing massage. It was just OK. Maybe that was just me...? While they have a sauna, unfortunately the men’s and women’s is strictly separate. Thus it takes away from a “day at the spa” experience for a couple wanting to hang out and enjoy together. That was a bummer :( The Apogee rooftop bar/terrace with views of the city was a key draw for me. We only went up on Friday or Saturday and unfortunately the vibe was not at all pleasant - extremely loud, tasteless music, bad lighting and that “classless club” vibe. We walked out immediately. It’s probably much nicer on a regular weekday, since it’s essentially a club, open to the public, on weekends. But we didn’t go back during the week to check it out. Maybe next time...
4.2 Okay
Pros: The location was good. Our rooms were good.
Cons: It smelled like marijuana thru the vents and in the elevator. That drug is not legal in the state of Illinois. There was no bell hop to help us with our bags when we checked out; one day early to our originally scheduled departure. There were no facilities open that were promised at the time of my booking. No bar, no breakfast, no spa. This is what I booked my stay to enjoy and was unable to due to hotel decisions to close those services.
10.0 Excellent
Pros: Excellent location and excellent price
Cons:
10.0 Excellent
Pros: Amazing weekend away here with my fiancé. We enjoy every second of it.
Cons:
8.0 Excellent
Pros: We loved the rain shower!
Cons: We paid for the breakfast and it was definitely not worth the price we paid. Would have been better off going outside the facility for breakfast.
9.0 Excellent
Pros: Room & Roof top bar
Cons: The no door inside shower
8.0 Excellent
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Cons:
7.7 Good
Pros: The bed was really comfortable. I liked it so much
Cons: Pay TV
5.0 Okay
Pros:
Cons: The showers in these rooms lack curtains or doors; about an inch of water collected on the floor during every shower and you will spend quite a bit of your time (and all of your clean towels) swabbing it up. They're very, very poorly - and wastefully - designed.
5.0 Okay
Pros: location and services
Cons:
7.7 Good
Pros: shower and bed
Cons: water, sodas at minibar is not included
7.6 Good
Cons: They charged the full stay at the time of booking, which is really not the deal when using Booking.com!!!
8.0 Excellent
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Cons: Nope
6.8 Good
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Cons: Could hear the noise from the room next door.
8.0 Excellent
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Cons: The room was smaller than what I thought it would be. I was disappointed to find out that the rooftop lounge was not open yet.
7.2 Good
Pros: The spacious rooms and rain shower.
Cons: The resturant food was ok but way overpriced.
With a stay at Eurostars Magnificent Mile, previously Dana Hotel, you'll be centrally located in Chicago, steps from State Street and 9 minutes by foot from Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel features 3735 square feet (347 square meters) of event facilities.
We currently live in a world that is changing rapidly - by the day and by the hour. As we navigate through these times of change and uncertainty, we do so with the safety of both our loyal and valued guests and employees as our highest priority. We must support our local authorities as they work to halt the spread of COVID-19. And so, we have made the difficult decision to temporarily close the doors of our hotel. Effective Wednesday, April 8th, this also includes Le Bar and CDA.
Overall 8.9 Excellent
Based on 11,315 reviews
All reviews
- All reviews
- Couples
- Business
- Families
- Solo
Excellent
10.0
Pros: Very clean and modern. Also the room was very large and spacious
Excellent
10.0
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Excellent
10.0
Pros: Great location. Wonderful breakfast. Love the bar
Good
7.0
Pros: As expected, room was clean and well decorated and sufficiently sized
Excellent
10.0
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Excellent
10.0
Pros: Staff members were extraordinarily helpful
Excellent
10.0
Pros: Great location close to mag mile, very friendly staff, great rooms, clean, great value
Excellent
10.0
Pros: Great rooms, GREAT location, and staff. The breakfast was also just right.
Excellent
10.0
Pros: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.
Excellent
8.0
Pros: Simple room
Excellent
10.0
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Good
7.0
Pros: Quiet
Details
Reviews
Overall 8.9 Excellent
Based on 11,315 reviews
Location
9.5
Vibe
9.4
Service
8.5
Room
8.5
WiFi
8.2
Comfort
7.5
Breakfast
6.6
Location
9.6
Vibe
9.3
Room
8.5
Service
8.4
WiFi
7.3
Bar
7.2
Breakfast
6.6
Location
9.4
Vibe
9.3
Service
8.6
Room
8.4
WiFi
7.1
Breakfast
5.9
Vibe
9.4
Location
9.4
Cleanliness
8.8
Room
8.4
Service
8.2
Breakfast
6.8
WiFi
6.7
Value
5.2
Location
9.5
Vibe
9.4
Room
8.3
Service
8.1
Breakfast
7.0
10.0 Excellent
Pros: Very clean and modern. Also the room was very large and spacious
Cons:
10.0 Excellent
Pros: The location was fantastic! It was close enough to the theaters and close to great food . I had a Dr. appt. at Northwestern the next day and it was a quick walk over.
Cons: Loved everything!!
10.0 Excellent
Pros: Great location. Wonderful breakfast. Love the bar
Cons: Nothing
7.0 Good
Pros: As expected, room was clean and well decorated and sufficiently sized
Cons: The amenity fee feels slightly disingenuous as they provide you a $15 credit in the restaurant each day however it expires after 24 hours so it is not cumulative. It is also not valid for breakfast which makes no sense. It makes it feel like a $ makingfee
10.0 Excellent
Pros: The concierge was extremely friendly and helpful. The hotel was close to everything. If your hotel restroom is occupied by the-slowest-bowel-movement-ever or if you have a bit of stage fright, the bathrooms on the second floor are great. YW ;)
Cons:
10.0 Excellent
Pros: Staff members were extraordinarily helpful
Cons: Pillow and duvet selection. Latter too hot.
10.0 Excellent
Pros: Great location close to mag mile, very friendly staff, great rooms, clean, great value
Cons: Parking is too expensive, but finding cheaper parking is no problem in the area
10.0 Excellent
Pros: Great rooms, GREAT location, and staff. The breakfast was also just right.
Cons:
10.0 Excellent
Pros: Everyone was warm, friendly, and welcoming, and the accommodations were great. When the valet found the purpose of my visit, he introduced me to the front desk staff, shared my story, and they upgraded my room! He even remembered me the next day.
Cons: Valet parking is a bit pricey, so plan for that in your budget if you'll need to park.
8.0 Excellent
Pros: Simple room
Cons:
10.0 Excellent
Pros: This location is perfect for exploring the city and the hotel is small enough and hidden enough to be very quiet.
Cons:
7.0 Good
Pros: Quiet
Cons: pseudo-fancy - definitely not worth full price of ~$--- a night
We currently live in a world that is changing rapidly - by the day and by the hour. As we navigate through these times of change and uncertainty, we do so with the safety of both our loyal and valued guests and employees as our highest priority. We must support our local authorities as they work to halt the spread of COVID-19. And so, we have made the difficult decision to temporarily close the doors of our hotel. Effective Wednesday, April 8th, this also includes Le Bar and CDA.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8.9 Excellent
Based on 3,700 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Staff were very Nice and Welcoming. Breakfast was Exceptional. And Enjoyed the Exercising Gym.
Good
6.0
Pros: The location was easy to find.
Mediocre
2.0
Pros: The location was great although too close to a hospital :; you can hear the ambulance all night
Excellent
10.0
Pros: I loved this hotel and will definitely stay there again when I m back in Chicago! The staff was wonderful and we got into our room almost 3 hours earlier than we were supposed to be able to. The location is perfect and everything is very clean.
Mediocre
3.0
Excellent
10.0
Pros: Beautiful hotel in great location. Modern and clean. Nice bar and restaurant with Starbucks in lobby. Friendly courteous staff.
Excellent
10.0
Pros: The location
Excellent
9.0
Pros: location and facilities are great- nice sized rooms and they are updated.
Excellent
10.0
Pros: It was beautiful and had many amenities available. The restaurant and bar were perfect after a long day of driving .
Excellent
9.0
Good
6.0
Pros: Nice lobby
Excellent
10.0
Pros: Spacious rooms and great gym facilities.
Details
Reviews
Overall 8.9 Excellent
Based on 3,700 reviews
Location
9.4
Cleanliness
9.2
Vibe
9.2
Amenities
8.7
Service
8.7
Room
8.4
WiFi
8.2
Breakfast
7.1
Pool
5.6
Value
5.4
Cleanliness
9.3
Location
9.3
Service
9.0
Bar
8.9
Amenities
8.8
Wellness Area
8.5
Room
8.0
Breakfast
6.7
Pool
6.1
Location
9.5
Cleanliness
9.2
Service
8.8
Amenities
8.7
Wellness Area
8.2
Room
8.1
Comfort
8.0
Breakfast
7.3
Pool
5.5
Location
9.3
Cleanliness
9.2
Service
8.8
Room
8.2
Comfort
7.8
Breakfast
7.2
Location
8.9
Amenities
8.8
Service
8.6
Room
8.1
Food
7.4
Breakfast
6.9
Value
5.4
9.0 Excellent
Pros: Staff were very Nice and Welcoming. Breakfast was Exceptional. And Enjoyed the Exercising Gym.
Cons:
6.0 Good
Pros: The location was easy to find.
Cons: They charged me twice for a 1 night stay over $---. Had to get my bank involved.
2.0 Mediocre
Pros: The location was great although too close to a hospital :; you can hear the ambulance all night
Cons: Plumbing was worse; evertime the next room flushes or turns a faucet on ( seems like they were doing it all night ) there was a big banging inside the falls from the plumbing.
10.0 Excellent
Pros: I loved this hotel and will definitely stay there again when I m back in Chicago! The staff was wonderful and we got into our room almost 3 hours earlier than we were supposed to be able to. The location is perfect and everything is very clean.
Cons:
3.0 Mediocre
Pros:
Cons: Hot tub was cold. Things were broken in the room
10.0 Excellent
Pros: Beautiful hotel in great location. Modern and clean. Nice bar and restaurant with Starbucks in lobby. Friendly courteous staff.
Cons:
10.0 Excellent
Pros: The location
Cons:
9.0 Excellent
Pros: location and facilities are great- nice sized rooms and they are updated.
Cons:
10.0 Excellent
Pros: It was beautiful and had many amenities available. The restaurant and bar were perfect after a long day of driving .
Cons:
9.0 Excellent
Pros:
Cons: Maintenance drilling morning of checkout.
6.0 Good
Pros: Nice lobby
Cons: Bed was very uncomfortable and people weren't very friendly
10.0 Excellent
Pros: Spacious rooms and great gym facilities.
Cons:
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 5 minutes by foot from Water Tower Place. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
Overall 8.9 Excellent
Based on 3,333 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: They have a great hotel right on Michigan Avenue. So close to all of the best shopping areas and restaurants. They also have a restaurant inside the hotel with an absolutely beautiful and delicious breakfast/brunch buffet. Great staff, very friendly and accommodating.
Excellent
8.0
Pros: Great staff and location. Room clean and well maintained.
Excellent
8.0
Pros: The room was amazing! The view was MAGICAL! My man and I can’t wait to return!
Good
7.0
Excellent
10.0
Pros: Great Spacious room. Perfect location for walking the miracle mile. All the staff were friendly and helpful, particularly under the circumstances.
Excellent
9.0
Pros: The location was perfect, the cleanliness, the staff, the restaurant and the front desk Most importantly when I requested a late checkout due to a late night international flight they approved my request to check out at 5 pm. The Omni Chicago was a great experience and it would be my first choice on my next trip to Chicago Thanks Omni Chicago
Excellent
10.0
Pros: Always a win-win with this hotel. Amazing customer service, comfy beds and sheets. Love the suite concept for comfortable stay.
Excellent
10.0
Pros: Rooms and room service were great - good pool and hot tub for families
Excellent
10.0
Pros: Location!! This could not be in a better spot...literally 20 ft off Michigan Ave...steps from multiple restaurants, breakfast places, shopping and sites to see. Doorman were the best-friendly and helpful. Staff always Uber friendly. Upscale and clean!
Excellent
9.6
Pros: The staff was super awesome and friendly. It was very clean. Loved the 2 entrances to the bathroom from either the living room or the bedroom. Room service was excellent. Comfortable beds. Would definitely stay there again.
Excellent
10.0
Pros: The German Embassy is in the same building.
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Details
Reviews
Overall 8.9 Excellent
Based on 3,333 reviews
Location
9.6
Service
9.0
Room
7.6
Breakfast
6.8
Pool
6.4
Cleanliness
6.3
WiFi
6.2
Value
5.4
Location
9.7
Service
9.0
Breakfast
6.6
Pool
6.4
Room
6.4
Cleanliness
6.0
Value
5.1
WiFi
4.6
Location
9.7
Service
9.0
Room
6.8
Comfort
6.7
Cleanliness
6.1
Value
5.0
Location
9.7
Service
8.9
Comfort
7.2
Room
7.1
Location
9.6
Room
7.3
Comfort
7.2
9.0 Excellent
Pros: Location
Cons: Restaurant / Bar should be coordinated more with hotel / stay, .. i.e. we had to pay for a cup of coffee in the morning after we had a small cup in our room. TV is off to side in bedroom and can't tilt.
10.0 Excellent
Pros: They have a great hotel right on Michigan Avenue. So close to all of the best shopping areas and restaurants. They also have a restaurant inside the hotel with an absolutely beautiful and delicious breakfast/brunch buffet. Great staff, very friendly and accommodating.
Cons:
8.0 Excellent
Pros: Great staff and location. Room clean and well maintained.
Cons: One negative was the relatively small pool and hot tub area was over run on Friday evening with 20 plus people there for a party.There was clearly just one guest that had invited too many others that prevented use by any other guests.Wish hotel regulated
8.0 Excellent
Pros: The room was amazing! The view was MAGICAL! My man and I can’t wait to return!
Cons: The demonstration (striking) the housekeeping department was doing at 7A.
7.0 Good
Pros:
Cons: Staff pounding on my door early Sunday morning when I had a Do Not Disturb sign on the door was quite disturbing.
10.0 Excellent
Pros: Great Spacious room. Perfect location for walking the miracle mile. All the staff were friendly and helpful, particularly under the circumstances.
Cons: Not a fan of sliding doors in the bathroom
9.0 Excellent
Pros: The location was perfect, the cleanliness, the staff, the restaurant and the front desk Most importantly when I requested a late checkout due to a late night international flight they approved my request to check out at 5 pm. The Omni Chicago was a great experience and it would be my first choice on my next trip to Chicago Thanks Omni Chicago
Cons:
10.0 Excellent
Pros: Always a win-win with this hotel. Amazing customer service, comfy beds and sheets. Love the suite concept for comfortable stay.
Cons: Did have some pot smokers on my floor but was quickly taken care of by staff and the hallways smelled fresh again next trip through.
10.0 Excellent
Pros: Rooms and room service were great - good pool and hot tub for families
Cons: It was pretty stellar
10.0 Excellent
Pros: Location!! This could not be in a better spot...literally 20 ft off Michigan Ave...steps from multiple restaurants, breakfast places, shopping and sites to see. Doorman were the best-friendly and helpful. Staff always Uber friendly. Upscale and clean!
Cons: Free breakfast would’ve been nice—-but finding the Sunny Side up cafe around the corner made up for it. My fav dining experience the entire trip!
9.6 Excellent
Pros: The staff was super awesome and friendly. It was very clean. Loved the 2 entrances to the bathroom from either the living room or the bedroom. Room service was excellent. Comfortable beds. Would definitely stay there again.
Cons: The tv in the bedroom needs a swivel because only the person in the right double bed can see the tv. It’s flat to the wall. If you have a queen or king room you wouldn’t need the swivel arm on tv
10.0 Excellent
Pros: The German Embassy is in the same building.
Cons:
With a stay at Omni Chicago Suites - Magnificent Mile in Chicago (Near North Side), you'll be steps from Michigan Avenue and 5 minutes by foot from Water Tower Place. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 8000 square feet (743 square meters), including conference space.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
Overall 8.8 Excellent
Based on 3,237 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Everything
Excellent
10.0
Pros: Iconic building in wonderful location
Good
7.0
Pros: Comfortable bed Clean Nice bathroom Service Location
Excellent
9.0
Pros: Gorgeous and comfortable room staff was very helpful and professional
Excellent
10.0
Pros: Our stay was wonderful. The Drake is a classic, old school hotel that is an amazing gem in Chicago. It is very well maintained by a staff who take great pride in its appearance.
Excellent
10.0
Pros: Everything was amazing.
Good
7.1
Excellent
10.0
Pros: Better than Chicago Waldorf Astoria for half an he price and twice the customer care - at Waldorf I got carbon monoxide poisoning. At Drakr I had healthy stay. Liked florist shop artwork buffet breakfast lively sitting area, superb location, history.
Excellent
10.0
Pros: The staff was extremely welcoming and helpful.
Okay
4.0
Pros: Location - location - location
Excellent
9.0
Pros: Location and staff were outstanding.
Excellent
8.0
Pros: Beautiful historic hotel, large beautiful room, very nice bathroom and amenities, safe elevators that require room keys, beautiful spaces. Great location - very walkable.
Details
Reviews
Overall 8.8 Excellent
Based on 3,237 reviews
Location
9.5
Beach
9.3
Service
8.5
Vibe
8.4
Breakfast
8.0
Comfort
6.1
Room
5.9
WiFi
4.6
Cleanliness
3.8
Location
9.6
Service
8.4
Vibe
8.1
Breakfast
7.8
Comfort
5.8
Room
4.8
Cleanliness
3.6
Location
9.6
Service
8.4
Breakfast
8.2
Vibe
8.0
Comfort
6.0
Room
5.4
Cleanliness
4.0
Location
9.6
Service
8.4
Vibe
7.7
Room
5.5
Location
9.4
Service
8.7
Room
5.2
10.0 Excellent
Pros: Everything
Cons: I checked out to soon
10.0 Excellent
Pros: Iconic building in wonderful location
Cons: Second time staying here. More like a 3-star hotel. All the guest rooms need to be rehabbed. Carpets are torn up and the furniture is worn down with scratches, dings, and they just generally need some love, etc.
7.0 Good
Pros: Comfortable bed Clean Nice bathroom Service Location
Cons: The layout of the room.
9.0 Excellent
Pros: Gorgeous and comfortable room staff was very helpful and professional
Cons: No free wifi in the room - nowadays, that should be a given
10.0 Excellent
Pros: Our stay was wonderful. The Drake is a classic, old school hotel that is an amazing gem in Chicago. It is very well maintained by a staff who take great pride in its appearance.
Cons:
10.0 Excellent
Pros: Everything was amazing.
Cons:
7.1 Good
Pros:
Cons: The food was disappointing. It was cold when we got it. For the price we paid it should be hot when it comes to the table. They also didn’t have Refrigerator in the room.
10.0 Excellent
Pros: Better than Chicago Waldorf Astoria for half an he price and twice the customer care - at Waldorf I got carbon monoxide poisoning. At Drakr I had healthy stay. Liked florist shop artwork buffet breakfast lively sitting area, superb location, history.
Cons:
10.0 Excellent
Pros: The staff was extremely welcoming and helpful.
Cons: Parking is expensive. But it always is in downtown Chicago.
4.0 Okay
Pros: Location - location - location
Cons: No Air conditioning in our room. Zero amenities available. Had to switch rooms in the middle of our stay. Disappointing.
9.0 Excellent
Pros: Location and staff were outstanding.
Cons: Just a little item. The pillows need to be more comfortable
8.0 Excellent
Pros: Beautiful historic hotel, large beautiful room, very nice bathroom and amenities, safe elevators that require room keys, beautiful spaces. Great location - very walkable.
Cons: My room didn't have a mini fridge which was slightly convenient. One of my closet doors didn't open so I didn't have access to a chest of drawers to put my things in. The staff was slightly brusque and the doormen never opened a door for me.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
The Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Ask about our executive level access and amenities. Walk to Windy City hot spots like the John Hancock Center, beaches on Lake Michigan, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations featuring two flat-screen TVs, a refrigerator and a separate sitting room. Upgrade to a Lakeview Suite and enjoy breathtaking views of Lake Michigan. The Executive Level suites give you access to the Executive Lounge where you will receive complimentary breakfast in the morning and hors d'oeuvres and private (cash) bar in the evening. Whether for business travel, family vacation or weekend getaway, the hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. We're only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time. Our guests enjoy a long list of in-room amenities, including high-speed internet access and our decadently comfortable Sweet Dreams beds. For your convenience, complimentary wireless high speed Internet access is available in the public lobby areas. Enjoy stunning city and lake views from our 30th floor rooftop Fitness Center, featuring a heated indoor pool with spectacular Lake Michigan views and a complete range of cardio equipment. Choose to dine in The Southern Cut Barbecue, which serves up all of your favorite American and barbecue dishes with a down home country feel, or Mirai Sushi, a traditional Japanese dining experience. As always, you can get your daily Starbucks fix at Blenz Coffee Bar and Pastry Shop, too.
Overall 8.7 Excellent
Based on 2,433 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Everything was amazing
Excellent
10.0
Pros: Clean updated rooms. Location. Great staff
Excellent
10.0
Pros: I like that the bedroom is separate from the sitting area the location was great I would definitely book there again
Good
6.0
Pros: The pool and views were amazing. The cleaning staff were friendly. The hotel felt safe.
Okay
4.8
Pros: Bed comfortable
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: The price was amazing considering the location. The room was also very large and the rooftop pool had incredible views of Lake Michigan.
Excellent
8.0
Pros: Great location Friendly staff Very clean!
Excellent
9.1
Pros: Great location, nice staff.
Excellent
9.0
Pros: Very friendly staff.
Excellent
10.0
Pros: Spending EasterWeekend w/Staff Who Made My Wife/I feel like as a couple and TOGETHER we were RIGHT AT HOME.No matter what time of the day or NIGHT even AFTER MIDNIGHT THIS AMAZING STAFF AT AN AMAZINGLY GORGEOUS HOTEL SUITE ALWAYS made Us FEEL SAFE/AT HOME
Excellent
9.0
Pros: Friendly staff
Details
Reviews
Overall 8.7 Excellent
Based on 2,433 reviews
Location
9.3
Room
8.3
Service
8.3
Pool
7.1
Value
5.8
Breakfast
5.2
WiFi
4.2
Location
9.4
Service
8.5
Room
8.2
Pool
7.5
Vibe
5.6
Breakfast
5.2
WiFi
3.7
Location
9.3
Room
8.1
Service
8.1
Value
6.0
Vibe
5.5
Breakfast
4.9
Location
9.1
Service
8.4
Comfort
8.3
Room
8.2
Value
5.0
WiFi
2.0
10.0 Excellent
Pros: Everything was amazing
Cons: The view from our room
10.0 Excellent
Pros: Clean updated rooms. Location. Great staff
Cons: Parking fees a bit high
10.0 Excellent
Pros: I like that the bedroom is separate from the sitting area the location was great I would definitely book there again
Cons: No
6.0 Good
Pros: The pool and views were amazing. The cleaning staff were friendly. The hotel felt safe.
Cons: There was mould in my bathroom and blood on the wall. Complained about the mould, supervisor was sent immediately, but didn’t ever receive any apologies from staff. The room was actually quite dirty, and attention to detail when cleaning just wasn'
4.8 Okay
Pros: Bed comfortable
Cons: Staff was terribly rude
9.0 Excellent
Pros: Location
Cons: Some issues with valet
10.0 Excellent
Pros: The price was amazing considering the location. The room was also very large and the rooftop pool had incredible views of Lake Michigan.
Cons: Nothing.
8.0 Excellent
Pros: Great location Friendly staff Very clean!
Cons:
9.1 Excellent
Pros: Great location, nice staff.
Cons: Remotes for TV’s need new batteries or replaced hard to use.
9.0 Excellent
Pros: Very friendly staff.
Cons: Room contained only a shower stall as opposed to a shower/bathtub and the stall was equipped with a wall mounted showerhead as opposed to a tethered shower wand.
10.0 Excellent
Pros: Spending EasterWeekend w/Staff Who Made My Wife/I feel like as a couple and TOGETHER we were RIGHT AT HOME.No matter what time of the day or NIGHT even AFTER MIDNIGHT THIS AMAZING STAFF AT AN AMAZINGLY GORGEOUS HOTEL SUITE ALWAYS made Us FEEL SAFE/AT HOME
Cons: Everything was PHENOMENAL!!! One suggestion Mini Bar Options for Hotel Suites $0.99 shot bottles I would be willing to buy 3 for $5 just to stay safe in OUR SUITE! Thank You for An Amazing Weekend
9.0 Excellent
Pros: Friendly staff
Cons: Was really cold & windy parking garage too far from hotel need shuttle service!!
The Hilton Suites Chicago/Magnificent Mile hotel in downtown Chicago is an upscale all-suite property in a prime downtown Chicago location. Ask about our executive level access and amenities. Walk to Windy City hot spots like the John Hancock Center, beaches on Lake Michigan, Water Tower Place, Magnificent Mile shopping, American Girl, the Museum of Contemporary Art, and Northwestern University. Our modern, all suite-hotel provides comfortable, well-appointed two-room guest suites and executive accommodations featuring two flat-screen TVs, a refrigerator and a separate sitting room. Upgrade to a Lakeview Suite and enjoy breathtaking views of Lake Michigan. The Executive Level suites give you access to the Executive Lounge where you will receive complimentary breakfast in the morning and hors d'oeuvres and private (cash) bar in the evening. Whether for business travel, family vacation or weekend getaway, the hotel is a great value in the middle of everything Chicago has to offer. Our hotel is close to the food and fun of State and Rush Streets. We're only a mile north of the Chicago loop, and minutes away from Navy Pier, the famous Merchandise Mart and McCormick Place Convention Center. Chicago O'Hare and Chicago Midway Airports are 45 minutes or less travel time. Our guests enjoy a long list of in-room amenities, including high-speed internet access and our decadently comfortable Sweet Dreams beds. For your convenience, complimentary wireless high speed Internet access is available in the public lobby areas. Enjoy stunning city and lake views from our 30th floor rooftop Fitness Center, featuring a heated indoor pool with spectacular Lake Michigan views and a complete range of cardio equipment. Choose to dine in The Southern Cut Barbecue, which serves up all of your favorite American and barbecue dishes with a down home country feel, or Mirai Sushi, a traditional Japanese dining experience. As always, you can get your daily Starbucks fix at Blenz Coffee Bar and Pastry Shop, too.
Thrive on Chicago's Gold Coast. The Westin Michigan Avenue Chicago places you in the center of it all, within walking distance of shops, theaters and downtown attractions such as The Art Institute, Navy Pier, Grant Park and Wrigley Field. Make the most of our location on the Magnificent Mile with a full day of activities, then reset at our Body Rituals Boutique Spa. Other hotel amenities include a WestinWORKOUT® Fitness Studio and the perfect balance of surf and turf at The Grill on the Alley, our signature restaurant with a spot on the Fine Dining Hall of Fame by Nation's Restaurant News. Plan thoughtful downtown meetings and celebrations in more than 36,000 square feet of well-appointed event space, boasting natural light, custom catering and expert guidance. Find your respite in spacious hotel rooms and suites featuring sweeping views, a Heavenly® Bed and relaxing bath amenities. Elevated experiences await on the Magnificent Mile at The Westin Michigan Avenue Chicago.
Overall 8.7 Excellent
Based on 1,771 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Okay
5.0
Excellent
10.0
Pros: The location was nice and staff helpful!
Excellent
10.0
Pros: Location was so perfect!
Excellent
9.0
Pros: The bed and location were awesome. The elevator was very quick and the lobby was very nice.
Excellent
9.0
Pros: Charming door man Location is exceptional
Excellent
10.0
Pros: great staff members and very helpful! Cheerfully helped and accommodated a 2 pm late checkout.
Excellent
10.0
Pros: It was in the perfect location not too far from everything and we was able to have a nice room thanks to the receptionist she was very accommodating to our needs.
Excellent
8.0
Pros: the beds
Good
6.0
Pros: Nothing
Okay
4.0
Pros: LOCATION
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Very nice hotel in a great location!
Details
Reviews
Overall 8.7 Excellent
Based on 1,771 reviews
Location
9.3
Cleanliness
8.7
Service
8.7
Room
8.1
Breakfast
7.9
WiFi
7.0
Amenities
6.1
Value
5.0
Location
9.3
Cleanliness
8.9
Service
8.7
Room
8.0
Comfort
7.0
Amenities
5.8
Value
5.3
Location
9.4
Service
8.6
Room
7.6
Service
8.5
Room
7.5
5.0 Okay
Pros:
Cons: No comments really bad experience
10.0 Excellent
Pros: The location was nice and staff helpful!
Cons: Yes, the toilet in our room made nice all night which is the reason I didn't rate the room a 10. Please let the hotel know they should repair the toilet in room 610.
10.0 Excellent
Pros: Location was so perfect!
Cons:
9.0 Excellent
Pros: The bed and location were awesome. The elevator was very quick and the lobby was very nice.
Cons: The hot water came out as a trickle. My only concern. It was winter so a shower was like dry cleaning.
9.0 Excellent
Pros: Charming door man Location is exceptional
Cons: Staff on front desk were unresponsive when I tried to check out - ended up just leaving keys in express box.
10.0 Excellent
Pros: great staff members and very helpful! Cheerfully helped and accommodated a 2 pm late checkout.
Cons:
10.0 Excellent
Pros: It was in the perfect location not too far from everything and we was able to have a nice room thanks to the receptionist she was very accommodating to our needs.
Cons: Everything was great
8.0 Excellent
Pros: the beds
Cons: Many things were closed
6.0 Good
Pros: Nothing
Cons: The room had some cleanliness issues and maintenance issues.
4.0 Okay
Pros: LOCATION
Cons: VERY RUN DOWN, SCANTY STAFF, POOR CUSTOMER SERVICE
9.0 Excellent
Pros: Location
Cons: No parking
10.0 Excellent
Pros: Very nice hotel in a great location!
Cons:
Thrive on Chicago's Gold Coast. The Westin Michigan Avenue Chicago places you in the center of it all, within walking distance of shops, theaters and downtown attractions such as The Art Institute, Navy Pier, Grant Park and Wrigley Field. Make the most of our location on the Magnificent Mile with a full day of activities, then reset at our Body Rituals Boutique Spa. Other hotel amenities include a WestinWORKOUT® Fitness Studio and the perfect balance of surf and turf at The Grill on the Alley, our signature restaurant with a spot on the Fine Dining Hall of Fame by Nation's Restaurant News. Plan thoughtful downtown meetings and celebrations in more than 36,000 square feet of well-appointed event space, boasting natural light, custom catering and expert guidance. Find your respite in spacious hotel rooms and suites featuring sweeping views, a Heavenly® Bed and relaxing bath amenities. Elevated experiences await on the Magnificent Mile at The Westin Michigan Avenue Chicago.
Located in Chicago (Near North Side), Hotel 166 is within a 5-minute walk of Ann and Robert H. Lurie Children's Hospital and Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 3000 square feet (279 square meters), including a meeting room.
Overall 8.7 Excellent
Based on 978 reviews
All reviews
- All reviews
Excellent
8.0
Pros: Bed was comfy. Room was clean. We came early and got an upgraded room!! Also free valet parking!!!!
Excellent
10.0
Pros: Loved the location friendly staff
Okay
4.0
Pros: The room was nice, quiet ad with a decent view.
Good
7.5
Excellent
9.0
Pros: The location was perfect, and the Staff could not have been nicer.
Poor
1.0
Pros: Location
Good
7.0
Pros: Room size was great and good pricing.
Excellent
10.0
Pros: Staff was tremendous, one of party dropped her wallet with lots of cash and cell phone , staff found and returned untouched.
Excellent
9.0
Excellent
10.0
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Excellent
10.0
Pros: Fantastic - the room was great and clean, the staff was SO friendly, and for a non-mega hotel, the lobby was lovely, with the bar / breakfast nook so handy. I'll be back!
Excellent
9.0
Pros: Excellent location, very inviting lobby area with handy cafe for breakfast and coffee, room was lovely and spacious and great value for money
Good
7.0
Pros: The most thing I like here is the location, which is very convenience. Also, their front desk service is good~
Good
7.3
Pros: Close to great retail stores
Good
7.3
Pros: The room was clean and extremely comfortable with a modern decor that I like. The location is fantastic.
Good
6.0
Pros: Location was excellent. Rooms were modern and comfortable.
Good
7.3
Pros: I really enjoyed how close it was to everything. The employees were very helpful.
Okay
4.0
Pros: Location
Good
6.8
Pros: Location, location, location! A great hotel for a short break in Chicago -it's very close to Michigan Avenue (1 block) as well as restaurants, bars and nightlife. A really great all round hotel. I would definitely stay here again and would certainly recommend it!
Excellent
8.0
Pros: Friendly and helpful staff. Beautiful clean rooms. A sense of safety and security.
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Cons: $self.cons
Good
7.6
Pros: The staff was excellent and very helpful.
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Cons: $self.cons
Excellent
8.0
Pros: The staff was terrific and our room, the only renovated one so far, was ideal.
Details
Reviews
Overall 8.7 Excellent
Based on 978 reviews
Cleanliness
8.9
Comfort
8.7
Location
9.4
Services
8.4
Staff
8.6
Value for money
8.1
8.0 Excellent
Pros: Bed was comfy. Room was clean. We came early and got an upgraded room!! Also free valet parking!!!!
Cons: No free breakfast
10.0 Excellent
Pros: Loved the location friendly staff
Cons: Nothing everything was perfect
4.0 Okay
Pros: The room was nice, quiet ad with a decent view.
Cons: The hotel did not inform me about extra charges for the things I did not use.
7.5 Good
Pros:
Cons: The elevators were small and old.
9.0 Excellent
Pros: The location was perfect, and the Staff could not have been nicer.
Cons: n/a
1.0 Poor
Pros: Location
Cons: The front desk staff was rude. She would not provide check out itemized receipt. When I insisted on getting the check out receipt she said She did not like my attitude and threatened to call police. It was a disturbing experience.
7.0 Good
Pros: Room size was great and good pricing.
Cons: Nothing special about food service or staff - all coffee in a "to go" container? Can't blame the staff - it's a heavily discounted hotel in downtown Chicago and I doubt that people are getting paid enough to do more than they need to.
10.0 Excellent
Pros: Staff was tremendous, one of party dropped her wallet with lots of cash and cell phone , staff found and returned untouched.
Cons:
9.0 Excellent
Pros:
Cons: Tight bathroom
10.0 Excellent
Pros: Location to where I was trying to be and the suite was nice. Easy to connect to WiFi and front desk answered fast.
Cons: N/A
10.0 Excellent
Pros: Fantastic - the room was great and clean, the staff was SO friendly, and for a non-mega hotel, the lobby was lovely, with the bar / breakfast nook so handy. I'll be back!
Cons: Nope!
9.0 Excellent
Pros: Excellent location, very inviting lobby area with handy cafe for breakfast and coffee, room was lovely and spacious and great value for money
Cons: Wish there was a ventilator fan in the bathroom
7.0 Good
Pros: The most thing I like here is the location, which is very convenience. Also, their front desk service is good~
Cons: I'm not satisfied with its room service, I ordered hot milk and they sent me the cold milk. Besides, the price of their room service is not worth from my view. So, just don't make room service, or you will be disappointed with its bad taste and unbelievable bill.
7.3 Good
Pros: Close to great retail stores
Cons: No dislikes
7.3 Good
Pros: The room was clean and extremely comfortable with a modern decor that I like. The location is fantastic.
Cons: None
6.0 Good
Pros: Location was excellent. Rooms were modern and comfortable.
Cons: Noise from the ambulances and construction. Crappy attitude from bar staff on balcony.
7.3 Good
Pros: I really enjoyed how close it was to everything. The employees were very helpful.
Cons: I wish the price of the room included breakfast. There wasn't even complimentary coffee offered in the lobby. I had to pay $2.50. There was a coffee maker in the room but it just isn't the same. Get rid of the coffee makers and have pots of fresh coffee available in the lobby.
4.0 Okay
Pros: Location
Cons: Loud, 1st night people shouting 2:30 am in the corridor, 2nd night wake up service in person knocking the doors, once no refill of coffee pads, never replacement of bottles in the bathroom (shampoo etc), before check out I wanted to get ready for my long trip back, but the room service had started cleaning and I found everything misplaced, the bathroom under water, cups on the carpet, no apoligies
6.8 Good
Pros: Location, location, location! A great hotel for a short break in Chicago -it's very close to Michigan Avenue (1 block) as well as restaurants, bars and nightlife. A really great all round hotel. I would definitely stay here again and would certainly recommend it!
Cons: Nothing too bad. Just to be aware that it's under renovation, so the facade isn't as attractive as you would expect. But don't be put off, the rooms are beautiful and luxurious with all mod cons.
8.0 Excellent
Pros: Friendly and helpful staff. Beautiful clean rooms. A sense of safety and security.
7.6 Good
Pros: The staff was excellent and very helpful.
8.0 Excellent
Pros: The staff was terrific and our room, the only renovated one so far, was ideal.
Cons: NA
Located in Chicago (Near North Side), Hotel 166 is within a 5-minute walk of Ann and Robert H. Lurie Children's Hospital and Water Tower Place. Featured amenities include complimentary wired Internet access, a 24-hour business center, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 3000 square feet (279 square meters), including a meeting room.
Located in the iconic Downtown Gold Coast neighborhood, famed The Ambassador Chicago has been a destination for film and music celebrities, fashion icons, politicians and travelers from all over the world. The Ambassador welcomes you into a stately lobby with vaulted ceilings and original crown moldings, Glass doorknobs, original mail-shoots, and ornate wrought iron juxtapose against modern furnishings and art installations of painting, photography, and sculpture.
Overall 8.6 Excellent
Based on 2,143 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The quiet elegance
Excellent
9.0
Pros: Location was great. Neighborhood was very nice. Everything we needed we could walk there.
Okay
5.0
Pros: The location is nice for walking to restaurants and shops, it truly is a nice area to stay in. Lobby was beautiful.
Excellent
10.0
Pros: What a cozy hotel. So nostalgic and grand
Okay
5.0
Pros: Location, bar, and staff were very nice.
Good
7.0
Pros: Staff was awesome.
Excellent
10.0
Pros: I loved the hotel and the price ---$/night
Okay
5.0
Pros: The location
Excellent
10.0
Pros: The Republica toiletries! They were amazing!
Excellent
10.0
Pros: Great value and location.
Okay
5.0
Pros: The lobby and lounge area are lovely!
Excellent
8.0
Pros: Lobby
Details
Reviews
Overall 8.6 Excellent
Based on 2,143 reviews
Beach
10.0
Location
9.2
Service
8.5
WiFi
7.3
Room
6.7
Comfort
5.6
Breakfast
3.5
Wellness Area
2.5
Beach
10.0
Location
9.4
Service
8.6
Room
6.8
Comfort
6.0
Value
5.6
Breakfast
2.9
Location
9.4
Vibe
8.4
Service
8.3
Amenities
8.1
Room
6.1
Comfort
5.7
Value
5.4
Location
8.9
Service
8.3
Vibe
8.1
Cleanliness
7.0
Room
5.8
Comfort
5.3
Location
9.2
Service
8.5
Vibe
7.7
Room
6.3
Breakfast
3.4
10.0 Excellent
Pros: The quiet elegance
Cons: Not a single thing!
9.0 Excellent
Pros: Location was great. Neighborhood was very nice. Everything we needed we could walk there.
Cons: Parking at the hotel was too expensive.
5.0 Okay
Pros: The location is nice for walking to restaurants and shops, it truly is a nice area to stay in. Lobby was beautiful.
Cons: They would not give me rooms with 2 double beds without assessing a 35.00 per room per day upcharge fee. I had one manager take the charge down to 20.00 extra each room and another manager who took the fees off completely of one room. NOT HAPPY!!!
10.0 Excellent
Pros: What a cozy hotel. So nostalgic and grand
Cons:
5.0 Okay
Pros: Location, bar, and staff were very nice.
Cons: There was a roach in my room.
7.0 Good
Pros: Staff was awesome.
Cons: Misleading on the room I got. It was a cracker box. They showed you big rooms and I didn't get what I thought I bought.
10.0 Excellent
Pros: I loved the hotel and the price ---$/night
Cons: The room is not brand new but it is ok
5.0 Okay
Pros: The location
Cons: There was nothing complimentary except for the bare minimums. No coffee and single-ply toilet paper! Not acceptable for a 4-star!
10.0 Excellent
Pros: The Republica toiletries! They were amazing!
Cons: It was further north than expected but still in a great area.
10.0 Excellent
Pros: Great value and location.
Cons: Restaurant under construction but hopefully the construction will be done soon.
5.0 Okay
Pros: The lobby and lounge area are lovely!
Cons: Very small room, very uncomfortable bed, unprepared staff, poor tv connection.
8.0 Excellent
Pros: Lobby
Cons: How my booking was handled
Located in the iconic Downtown Gold Coast neighborhood, famed The Ambassador Chicago has been a destination for film and music celebrities, fashion icons, politicians and travelers from all over the world. The Ambassador welcomes you into a stately lobby with vaulted ceilings and original crown moldings, Glass doorknobs, original mail-shoots, and ornate wrought iron juxtapose against modern furnishings and art installations of painting, photography, and sculpture.
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Overall 8.5 Excellent
Based on 2,690 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Okay
5.0
Pros: The location is great.
Excellent
10.0
Pros: Location
Excellent
9.0
Pros: Secure clean comfortable great location aminaties more then I need
Excellent
10.0
Pros: the bedding was great, the customer service at the front desk was very good.
Okay
5.0
Pros: Quite frankly, the best feature was the cost. The hotel is fine, and has a nice bar area. Everything else was just okay.
Excellent
9.0
Pros: Convenient location Very clean Comfortable beds
Excellent
8.0
Pros: The restaurant at the hotel was really good/good price. The view from our room and bathroom was great. A lot of natural lighting.
Excellent
8.0
Pros: The styler of the exterior and the front desk staff are what stands out to me.
Excellent
10.0
Pros: Both guys at front desk were friendly and helpful ! Nice vibe! Hotel room was perfect and just what i expected..Overall loved it and will be back this month!
Excellent
10.0
Pros: Excellent, welcoming customer service.
Excellent
10.0
Pros: The name
Excellent
8.0
Pros: location BRUNCH
Details
Reviews
Overall 8.5 Excellent
Based on 2,690 reviews
Location
9.2
Breakfast
8.4
Room
7.7
Bar
7.5
Service
7.2
WiFi
6.5
Comfort
6.0
Wellness Area
3.8
Location
9.3
Breakfast
8.4
Cleanliness
8.2
Food
8.2
Room
7.1
Service
7.1
Bar
7.0
Amenities
6.8
Comfort
6.2
Location
9.2
Cleanliness
8.1
Bar
7.6
Room
7.5
Service
7.4
Amenities
6.4
Comfort
6.1
Location
9.2
Room
7.0
Service
7.0
Comfort
6.0
5.0 Okay
Pros: The location is great.
Cons: They do not recycle, and they charge hidden fees to appear like their nightly rates are lower.
10.0 Excellent
Pros: Location
Cons: Not enough microwaves available
9.0 Excellent
Pros: Secure clean comfortable great location aminaties more then I need
Cons: No bad trip but the hotel was hassle and problems free
10.0 Excellent
Pros: the bedding was great, the customer service at the front desk was very good.
Cons:
5.0 Okay
Pros: Quite frankly, the best feature was the cost. The hotel is fine, and has a nice bar area. Everything else was just okay.
Cons: Noise travels easily between the walls with adjoining rooms. And the hotel cleaning staff stole items I left in my room. Very disappointing.
9.0 Excellent
Pros: Convenient location Very clean Comfortable beds
Cons: N/A
8.0 Excellent
Pros: The restaurant at the hotel was really good/good price. The view from our room and bathroom was great. A lot of natural lighting.
Cons: The parking garage was $52 a day which is way too much. If we had a longer stay it would have been an issue.
8.0 Excellent
Pros: The styler of the exterior and the front desk staff are what stands out to me.
Cons: I didn't realize my room was handicap. It just seemed very out of place and bare.
10.0 Excellent
Pros: Both guys at front desk were friendly and helpful ! Nice vibe! Hotel room was perfect and just what i expected..Overall loved it and will be back this month!
Cons:
10.0 Excellent
Pros: Excellent, welcoming customer service.
Cons: N/A
10.0 Excellent
Pros: The name
Cons: It felt sad hard ship times
8.0 Excellent
Pros: location BRUNCH
Cons:
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
With a stay at Claridge House, you'll be centrally located in Chicago, a 9-minute walk from Newberry Library and 10 minutes by foot from International Museum of Surgical Science. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 672 square feet (62 square meters), including a meeting room.
Overall 8.3 Excellent
Based on 1,320 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Super convenient location close to the red line to get downtown. Comfortable beds. I needed more space to get some work done and they helped me find a room that worked for me. The avocado toast with salmon for breakfast was excellent.
Excellent
10.0
Pros: Location was great
Excellent
9.0
Pros: Cozy, homie feeling.
Excellent
10.0
Pros: The staff is very helpful and friendly. It's a perfect size and lots of nooks and comfortable seating spaces in the lobby area.
Excellent
10.0
Pros: The entire staff was excellent from start to finish! They all enhanced our stay making it memorable. The breakfast was wonderful; Lobster Eggs Benedict was to die for. Service was outstanding.
Poor
1.0
Pros: Want a refund because the hotel was below standard s
Excellent
10.0
Pros: The staff
Good
6.0
Pros: Staff was friendly.
Good
7.0
Pros: When my first room was cold the staff moved me with no problem. My second room shower water was overflowing they moved me and gave us another night on them but no upgrade.
Excellent
10.0
Pros: The wait staff was exceptional- all of them.
Excellent
10.0
Pros: The staff was extremely kind. They were very accommodating and let us check in hours early.
Mediocre
2.0
Pros: The staff I interacted with were friendly and personable, and the cleaning staff kept bathroom and bed linens clean even though the property itself is REALLY poorly maintained. Pillows were pretty comfy.
Details
Reviews
Overall 8.3 Excellent
Based on 1,320 reviews
Location
9.1
WiFi
8.0
Service
7.9
Cleanliness
6.6
Room
6.5
Value
5.9
Breakfast
5.8
Comfort
5.0
Location
9.3
Bar
9.3
Service
7.5
Food
7.4
Amenities
6.5
Room
6.2
Breakfast
6.0
Comfort
5.1
Location
9.2
Service
7.7
Vibe
7.6
Cleanliness
6.1
Room
5.8
Comfort
5.3
Location
9.1
Service
7.8
Room
5.7
Comfort
5.1
Location
9.0
Service
7.8
Vibe
7.3
Room
6.0
Amenities
5.9
Comfort
5.0
10.0 Excellent
Pros: Super convenient location close to the red line to get downtown. Comfortable beds. I needed more space to get some work done and they helped me find a room that worked for me. The avocado toast with salmon for breakfast was excellent.
Cons:
10.0 Excellent
Pros: Location was great
Cons: Parking at $58 was crazy
9.0 Excellent
Pros: Cozy, homie feeling.
Cons: Thin walls
10.0 Excellent
Pros: The staff is very helpful and friendly. It's a perfect size and lots of nooks and comfortable seating spaces in the lobby area.
Cons:
10.0 Excellent
Pros: The entire staff was excellent from start to finish! They all enhanced our stay making it memorable. The breakfast was wonderful; Lobster Eggs Benedict was to die for. Service was outstanding.
Cons: Can't think of a single issue!
1.0 Poor
Pros: Want a refund because the hotel was below standard s
Cons: Would never stay there again
10.0 Excellent
Pros: The staff
Cons: Parking
6.0 Good
Pros: Staff was friendly.
Cons: The building is very outdated. Window shade broken in room, room was small and oddly laid out. Elevators were truly frightening to use.
7.0 Good
Pros: When my first room was cold the staff moved me with no problem. My second room shower water was overflowing they moved me and gave us another night on them but no upgrade.
Cons: The only thing I didn't like was I got mov three times and no upgrade on the rooms. Don't think that was cool cause I been moved for three time. That's my days of stay and I didn't like the fact we had to keep moving our things.
10.0 Excellent
Pros: The wait staff was exceptional- all of them.
Cons:
10.0 Excellent
Pros: The staff was extremely kind. They were very accommodating and let us check in hours early.
Cons: Pillowcase was dirty when I got there
2.0 Mediocre
Pros: The staff I interacted with were friendly and personable, and the cleaning staff kept bathroom and bed linens clean even though the property itself is REALLY poorly maintained. Pillows were pretty comfy.
Cons: DUMP. Huge hole at corner of AC unit directly to outside, so room was cold even w/ therm turned to 85. Hall & carpet reeks of stale cigarettes. Safe didn't work. Key card had to be reset twice. Thin walls. Peeling paint in shower. Tiny room, tiny closet.
With a stay at Claridge House, you'll be centrally located in Chicago, a 9-minute walk from Newberry Library and 10 minutes by foot from International Museum of Surgical Science. Featured amenities include a business center, express check-in, and express check-out. Planning an event in Chicago? This hotel has facilities measuring 672 square feet (62 square meters), including a meeting room.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.2 Excellent
Based on 5,321 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Excellent
8.0
Pros: Nice quiet area minimum people walking about. Gracious host Debbie throughout time spent there.
Mediocre
3.0
Pros: Location was awesome
Excellent
10.0
Pros: classic, the loved the staff, they were so helpful
Good
6.0
Pros: The staff & location; the restaurant & bar.
Mediocre
2.0
Pros: I love the location of the hotel. Right next to the mag mile, and the water. That area is great place to walk around.
Excellent
9.4
Pros: Location was awesome. Staff was excellent.
Excellent
8.0
Pros: Everything
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Excellent
10.0
Pros: The room was great!
Excellent
9.0
Pros: Great staff. Great location. Great room.
Details
Reviews
Overall 8.2 Excellent
Based on 5,321 reviews
Location
9.6
Service
8.6
Value
6.8
Comfort
6.3
Cleanliness
6.3
WiFi
6.2
Room
5.8
Breakfast
5.3
Wellness Area
4.7
Vibe
4.3
Amenities
3.7
Pool
0.8
Location
9.9
Service
8.8
Value
7.1
Cleanliness
6.3
Comfort
6.0
Room
5.7
Breakfast
5.1
Wellness Area
4.0
Amenities
3.9
WiFi
3.4
Vibe
3.3
Location
9.4
Service
8.8
Comfort
6.3
Value
6.1
Cleanliness
6.1
Room
5.6
Breakfast
5.1
WiFi
4.0
Vibe
3.6
Amenities
3.6
Location
9.6
Service
8.4
Value
6.5
Comfort
6.2
Cleanliness
5.7
Room
5.2
Breakfast
4.9
Amenities
3.9
Vibe
3.5
Location
9.7
Service
8.5
Value
6.2
Comfort
6.1
Cleanliness
6.0
Room
4.5
Amenities
3.6
Vibe
3.4
10.0 Excellent
Pros: last minute trip, used Whitehall befor. enjoy the location and price
Cons:
8.0 Excellent
Pros: Nice quiet area minimum people walking about. Gracious host Debbie throughout time spent there.
Cons: No microwave and stove present until I made a request for it but rectified immediately. Need improvement on wireless and internet usage it must have been metered.
3.0 Mediocre
Pros: Location was awesome
Cons: I booked a room that was supposed to have two queen beds, while they were comfortable at first they were only full size beds and my back was hurting when I woke up, as well as my husbands who was having back surgery the next morning. There weren’t any outlets to use for charging because all the lights had to be plugged in. The hot water in the shower and the sink didn’t work, we had to call someone to fix it and it took around 5 minutes for it to finally get warm. A 2am we got woke up by a group of people outside arguing with a staff member about not coming into the facility. Overall the best thing about the stay was the ability for is to walk to get dinner.
10.0 Excellent
Pros: classic, the loved the staff, they were so helpful
Cons:
6.0 Good
Pros: The staff & location; the restaurant & bar.
Cons: 1t. room they gave me had no hot water, the sink did not drain, the wifi was almost nonexistent, the hotel needs to be updated. I had an emergency and had to return home so I check out 2 days early and I could not get back the money for the 2 day's.
2.0 Mediocre
Pros: I love the location of the hotel. Right next to the mag mile, and the water. That area is great place to walk around.
Cons: The hotel is very dated. I didn't feel that I was staying at the type of hotel that was advertised to me. I felt that I was in an apartment complex not a hotel. I called to ask for a wine opener and the front desk gentleman was very annoyed by my request. I had to call down an hour later and a woman answered and sent someone up to me. When I first arrived the room that I was given had a dirty glass and the bathroom countertops were gross. They switched my rooms, but I was just instructed to go to the 11th floor and I waited uncomfortably in an eery hallway straight out of a horror film. After I waited a bit I called down to the front using the oddly placed coiled cord old school telephone in the hallway. The manager came up to escort me to my new room, and I felt so uncomfortable that I started apologizing to her. I won't be going back.
9.4 Excellent
Pros: Location was awesome. Staff was excellent.
Cons: The bar didn’t open till 4pm. The carpet in the room was kind of dirty. I couldn’t let my son crawl around on it. Very cool hotel though.
8.0 Excellent
Pros: Everything
Cons:
4.0 Okay
Pros: Location
Cons: Difficult to regulate room temperature - either too warm or too cold. Temperature in restaurant was cold - people eating with coats on. Staff forgot to give us our wake up call.
10.0 Excellent
Pros: Great spot for seeing a play at Broadway playhouse and eating Francesca!! Loved it!
Cons: I have no recommendations. Everything i needed was there!!
10.0 Excellent
Pros: The room was great!
Cons: Nothing really
9.0 Excellent
Pros: Great staff. Great location. Great room.
Cons:
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 4-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 3,697 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Poor
1.0
Pros: No I will never book here again
Okay
4.0
Pros: Location
Excellent
10.0
Pros: Location and price
Okay
4.0
Pros: Location and staff
Excellent
9.0
Pros: Location
Excellent
9.0
Pros: I liked that the hotel was very close to shops and restaurants.
Okay
5.0
Pros: the bed the guest services staff malcolm
Okay
5.0
Pros: Room
Excellent
10.0
Pros: Location and size Great
Excellent
10.0
Pros: Very nice hotel, super location, will come back!! :)
Excellent
10.0
Pros: Good location
Excellent
8.0
Details
Reviews
Overall 8.1 Excellent
Based on 3,697 reviews
Location
9.5
WiFi
7.5
Service
7.3
Vibe
6.4
Room
6.2
Cleanliness
6.0
Value
5.5
Breakfast
5.3
Comfort
4.9
Amenities
4.4
Wellness Area
2.6
Location
9.6
Bar
7.2
Service
7.2
Cleanliness
5.8
Vibe
5.8
Value
5.6
Breakfast
5.3
Room
5.3
Amenities
4.7
Comfort
4.5
Location
9.4
Service
6.6
Vibe
6.0
Room
6.0
Food
5.9
Cleanliness
5.8
WiFi
5.8
Breakfast
5.6
Value
5.4
Comfort
5.0
Amenities
4.8
Location
9.3
Service
7.2
Cleanliness
5.8
Room
5.7
Value
5.5
Vibe
5.4
Breakfast
5.3
Comfort
5.1
Amenities
4.3
Location
9.5
Service
7.2
Cleanliness
6.3
Room
5.8
Vibe
5.5
Comfort
5.1
Value
5.0
Amenities
3.9
1.0 Poor
Pros: No I will never book here again
Cons: The staff the rooms was dirty the tub had brown water coming out
4.0 Okay
Pros: Location
Cons: When we arrived it took about 20 minutes to check in. When we went up to our rooms we realized they gave us a double bed room instead of a king room like we reserved. We went back down to inquire why we got the wrong room, and that is when they told us they were out of king sized rooms. It would have been nice to be told that while we were checking in. During the night they booked the same room for someone else, and to our surprise we were interrupted by another set of guests who had access to our room. In the morning, we went out for coffee and returned to our room to find our keys did not work. We went down to get new Keys, and they told us their system showed the room as vacant. It took half an hour for staff to go and check the room and finally give us new keys. Staff was less than helpful and rude. Completely unprofessional.
10.0 Excellent
Pros: Location and price
Cons:
4.0 Okay
Pros: Location and staff
Cons: The smallness of room and limited facilities in room
9.0 Excellent
Pros: Location
Cons: $15 random charge
9.0 Excellent
Pros: I liked that the hotel was very close to shops and restaurants.
Cons: I didn't care for the shower it was very hard to turn on without getting wet (hair).
5.0 Okay
Pros: the bed the guest services staff malcolm
Cons: the bathroom cleaner and more sterilized it was hair left over in the tub the toilet seat had something on it and sink was not not cleaned it had something that was discarded in the sink and I never used it until the morning just came in and crashed was exhausted and never got my price discounted from the manger Alicia Lee after she said she would contact you guys for my refund I also told her to please go up and look at this herself. I have a few times and left a message but never got a call back .
5.0 Okay
Pros: Room
Cons: Placed my own beverages in the fridge. Stepped out of the room and come back to all my things being removed from the fridge. I was then charged additional fees. I had to contact the hotel to resolve this.
10.0 Excellent
Pros: Location and size Great
Cons: Closet doors
10.0 Excellent
Pros: Very nice hotel, super location, will come back!! :)
Cons:
10.0 Excellent
Pros: Good location
Cons: The 15 dollar charge a day for the facilities
8.0 Excellent
Pros:
Cons: After paying in full months ahead of time I was charged a $15 per day facility fee. I find this to be distasteful and dishonest. Hidden fees are infuriating to me. I paid in full in good faith that my bill was satisfied only to find out it was not.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 4-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include express check-in, express check-out, and complimentary newspapers in the lobby. Planning an event in Chicago? This hotel has facilities measuring 4961 square feet (461 square meters), including conference space. Self parking (subject to charges) is available onsite.
With a stay at Holiday Inn Express Chicago-Magnificent Mile, you'll be centrally located in Chicago, steps from State Street and 8 minutes by foot from Water Tower Place. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
Overall 8.1 Excellent
Based on 1,751 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.0
Pros: The location of the hotel is amazing you’re right in the middle of everything. the breakfast in the morning is delicious.
Excellent
9.0
Pros: Staff were friendly and the hotel was clean. The breakfast was also good. Very family-friendly.
Excellent
9.0
Pros: Location
Excellent
10.0
Pros: Great location. Small rooms which was fine -- they were clean and comfortable! Nice breakfast.
Excellent
8.0
Pros: Office print
Excellent
10.0
Pros: Can't complain about a hotel at this location and this price
Excellent
10.0
Pros: Price and location.
Excellent
10.0
Pros: I love the location and the morning and afternoon staff. They're always helpful with anything you need. The manager is the most pleasant, reasonable, and open minded person. If there is anything that you’re not happy with at the hotel.
Excellent
10.0
Good
7.0
Pros: Location
Excellent
8.0
Pros: Location was the best
Excellent
10.0
Pros: Clean and great location
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Details
Reviews
Overall 8.1 Excellent
Based on 1,751 reviews
Location
9.5
Service
9.0
Breakfast
8.4
Cleanliness
6.7
WiFi
6.3
Vibe
5.6
Room
4.8
Amenities
3.2
Comfort
2.1
Location
9.6
Service
9.1
Breakfast
8.6
Cleanliness
7.1
Room
4.6
Amenities
3.2
Comfort
2.4
Location
9.4
Service
9.2
Breakfast
8.1
Cleanliness
6.7
Room
4.3
Comfort
2.2
Location
9.5
Service
9.0
Breakfast
8.3
Vibe
4.4
Room
3.8
Amenities
3.1
Comfort
2.1
Location
9.5
Service
8.9
Breakfast
7.9
Room
4.1
Comfort
2.1
7.0 Good
Pros: The location of the hotel is amazing you’re right in the middle of everything. the breakfast in the morning is delicious.
Cons: Everything about the hotel is small. The rooms had very little space in storage. If you get the standard room expect it to only have space for one person’s closing and goods and not enough space for two.
9.0 Excellent
Pros: Staff were friendly and the hotel was clean. The breakfast was also good. Very family-friendly.
Cons: Rooms were a little small and there wasn’t a pool.
9.0 Excellent
Pros: Location
Cons: None
10.0 Excellent
Pros: Great location. Small rooms which was fine -- they were clean and comfortable! Nice breakfast.
Cons:
8.0 Excellent
Pros: Office print
Cons: Nothing
10.0 Excellent
Pros: Can't complain about a hotel at this location and this price
Cons:
10.0 Excellent
Pros: Price and location.
Cons: No.
10.0 Excellent
Pros: I love the location and the morning and afternoon staff. They're always helpful with anything you need. The manager is the most pleasant, reasonable, and open minded person. If there is anything that you’re not happy with at the hotel.
Cons: The night shift is not so great depending on the staff. The lady that usually works nights is very funny acting at times. I don't understand why she have just an attitude but she is the only one that's not professional.
10.0 Excellent
Pros:
Cons: small rooms
7.0 Good
Pros: Location
Cons: Smell of weed on the floor I stayed on.
8.0 Excellent
Pros: Location was the best
Cons: Too Small room. No place to put my luggage and stuff.
10.0 Excellent
Pros: Clean and great location
Cons:
With a stay at Holiday Inn Express Chicago-Magnificent Mile, you'll be centrally located in Chicago, steps from State Street and 8 minutes by foot from Water Tower Place. Featured amenities include a business center, express check-in, and express check-out. Self parking (subject to charges) is available onsite.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby.
Overall 8.0 Excellent
Based on 7,124 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
8.0
Good
6.0
Pros: Location
Excellent
8.0
Pros: The location was 5-10 mins from everywhere we wanted to go
Good
7.0
Good
6.0
Pros: the bed and location was amazing
Excellent
10.0
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Excellent
8.0
Pros: Great location
Poor
1.0
Pros: Location
Excellent
10.0
Pros: Excellent location. Very well managed and maintained. Good value. Staff were pleasant and genuinely helpful.
Excellent
8.0
Pros: Perfect location for walking the Mile, the architectural river boat cruise, Millennium Park, shopping, dining and drinking.
Excellent
10.0
Pros: The location and price
Good
7.5
Pros: Good location, room was clean and comfortable bed. Most of the staff were nice.
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Details
Reviews
Overall 8.0 Excellent
Based on 7,124 reviews
Location
9.5
Service
6.6
Cleanliness
6.1
Room
5.9
Vibe
5.6
Food
5.5
Value
5.4
Breakfast
5.4
WiFi
5.1
Bar
4.7
Comfort
4.3
Amenities
4.3
Location
9.6
Room
6.6
Service
6.6
Cleanliness
6.2
Value
5.9
Breakfast
5.6
Food
5.6
Comfort
5.5
Vibe
5.3
Bar
5.1
Amenities
4.5
WiFi
3.6
Location
9.6
Service
7.0
Cleanliness
6.1
Food
5.7
Breakfast
5.5
Vibe
5.4
Value
5.0
Room
5.0
Amenities
4.4
Bar
4.4
WiFi
3.5
Comfort
3.4
Location
9.8
Service
6.6
Room
6.1
Cleanliness
6.1
Food
5.7
Vibe
5.3
Value
5.2
Breakfast
5.2
Comfort
4.5
Amenities
4.5
WiFi
3.4
Location
9.5
Cleanliness
6.1
Service
6.1
Room
5.5
Value
5.2
Food
5.1
Breakfast
4.8
Comfort
4.7
Vibe
4.6
Amenities
3.8
WiFi
3.5
8.0 Excellent
Pros:
Cons: Access to a microwave would’ve been great to have.
6.0 Good
Pros: Location
Cons: Out dated
8.0 Excellent
Pros: The location was 5-10 mins from everywhere we wanted to go
Cons: The rooms are extremely small.
7.0 Good
Pros:
Cons: Did not get a refund for our last night stay. We had to check-out one day early due to Covid-19, but we did not receive a refund, despite emailing them and also communicating via booking.com.
6.0 Good
Pros: the bed and location was amazing
Cons: It was a single twin bed that could not sleep two people on it
10.0 Excellent
Pros: Location of the hotel was perfect for what we needed. Great location to shopping and tons of restaurants. Room was clean and well appointed. Sunday brunch was a bit pricey so we didn’t eat at the hotel.
Cons: No everything was good
8.0 Excellent
Pros: Great location
Cons: Were not told restaurant and bar were being refurbished and therefore out of action.
1.0 Poor
Pros: Location
Cons: Awful parking experience, unhelpful manager.
10.0 Excellent
Pros: Excellent location. Very well managed and maintained. Good value. Staff were pleasant and genuinely helpful.
Cons: It's downtown. So, parking is expensive. I don't like the "facility fee." It's a trick to advertise a lower price than actual cost of staying there.
8.0 Excellent
Pros: Perfect location for walking the Mile, the architectural river boat cruise, Millennium Park, shopping, dining and drinking.
Cons:
10.0 Excellent
Pros: The location and price
Cons:
7.5 Good
Pros: Good location, room was clean and comfortable bed. Most of the staff were nice.
Cons: It was too expensive for the quality of the property in general. Definitely needs renovation, the room was not in the best condition. When checking out, the staff person in the reception was quite rude and not helpful at all.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and complimentary newspapers in the lobby.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
Overall 8.0 Excellent
Based on 5,047 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Poor
1.0
Pros: Nothing
Good
7.0
Pros: The bed comfort was excellent - got a really good night’s sleep. Also, a varied range of teas and coffees provided.
Mediocre
3.3
Pros: Rooftop bar is nice but closed for 2 of the 5 days we were scheduled to be there.
Poor
1.0
Pros: Honestly I didn't like any thing during my staying in this place
Okay
5.0
Pros: Location
Excellent
9.0
Pros: Very nice room, spacious and clean
Good
6.0
Pros: the bar was fantastic
Okay
4.0
Okay
4.0
Pros: The staff was so incredibly helpful. They had suggestions, went out of their way to assist you, but weren’t pushy. The bar on the top floor was beautiful and a great place to have so close.
Good
7.0
Pros: The Hotel is having an upgrade. The room we had was in the new section on the 8th floor. The room was lovely. The staff were helpful. A little kiosk in the foyer. Upscale Italian restaurant next door. No room service at this hotel but plenty of places nearby. The rooftop bar Drumbar is amazing.
Mediocre
3.0
Pros: Great location
Okay
5.0
Pros: Under renovations not all services available.
Details
Reviews
Overall 8.0 Excellent
Based on 5,047 reviews
Location
9.5
Service
7.2
Bar
7.1
Comfort
6.2
Room
5.8
Vibe
4.8
Cleanliness
3.9
Food
3.8
WiFi
3.7
Amenities
3.3
Breakfast
2.5
Location
9.3
Service
6.6
Bar
6.5
Comfort
5.1
Room
4.6
Vibe
3.6
Cleanliness
3.6
Food
3.3
Amenities
3.0
Breakfast
2.3
WiFi
2.0
Location
9.4
Bar
6.9
Service
6.7
Comfort
6.6
Room
5.7
Vibe
3.8
Cleanliness
3.8
Food
3.8
Amenities
2.9
WiFi
2.5
Breakfast
2.2
Location
9.5
Bar
7.1
Service
6.4
Comfort
6.2
Room
6.1
Vibe
4.4
Food
4.0
Cleanliness
3.8
Amenities
3.3
WiFi
2.4
Breakfast
2.3
Location
9.5
Bar
7.2
Service
6.8
Comfort
6.1
Value
6.0
Room
5.3
Vibe
4.4
Amenities
3.7
Cleanliness
3.4
Food
3.4
Breakfast
2.7
1.0 Poor
Pros: Nothing
Cons: Nothing
7.0 Good
Pros: The bed comfort was excellent - got a really good night’s sleep. Also, a varied range of teas and coffees provided.
Cons: My room had no wardrobe, but for an overnight stay that wasn’t really an issue. One of the window roller blinds was jammed half-way down, so couldn’t fully lower to darken the room at night.
3.3 Mediocre
Pros: Rooftop bar is nice but closed for 2 of the 5 days we were scheduled to be there.
Cons: The entrance is appalling and you struggle to get through the doors with your bags. The reception staff are miserable and not at all friendly. Our room was next to an ice machine that sounded like a 50,000 seater stadium - incredibly noisy. The bathroom was tiny and noisy. The rooms are not cleaned every day and you don’t get fresh linen or towels - you have to ask for them. They don’t tell you this, so our room was a mess. They tried to overcharge me for laundry service. For the money there are much nicer hotels nearby. AVOID!
1.0 Poor
Pros: Honestly I didn't like any thing during my staying in this place
Cons: Unfortunately I was very upset with my staying in this hotel in fact it was not a hotel anymore it is converted to APARTMENTS According to the manager said to me No housekeeping services to clean the room I have to pay 50$ for cleaning my room The sink was broken no breakfast no restaurant It was very bad experience over all
5.0 Okay
Pros: Location
Cons: It's not a 4 star hotel, it's transitioning to a new name and ownership and is substandard.
9.0 Excellent
Pros: Very nice room, spacious and clean
Cons: Expensive parking for not even 24 hrs.
6.0 Good
Pros: the bar was fantastic
Cons: change the carpet, more towels, and washcloths
4.0 Okay
Pros:
Cons: Too much parting going on with other guests
4.0 Okay
Pros: The staff was so incredibly helpful. They had suggestions, went out of their way to assist you, but weren’t pushy. The bar on the top floor was beautiful and a great place to have so close.
Cons: Bathroom door didn’t close, holes in the ceiling where fixtures should be, ripping dirty carpet exposing screws, showerhead came out of the wall, scuffed and scraped furniture, etc. A big room but not set up for four people. Not worth the cost.
7.0 Good
Pros: The Hotel is having an upgrade. The room we had was in the new section on the 8th floor. The room was lovely. The staff were helpful. A little kiosk in the foyer. Upscale Italian restaurant next door. No room service at this hotel but plenty of places nearby. The rooftop bar Drumbar is amazing.
Cons: The walls are very thin with no sound proofing w you can hear everything in the next room and this was quite annoying. No fault to the Hotel but people staying at the Hotel were not considerate. Door banging apparently their doors didn’t have handles. Many hallway parties and conversations in the middle of the night. The elevators are tiny and scary and slow. Just fits two people with 2 bags each.
3.0 Mediocre
Pros: Great location
Cons: Our room was in very poor repair. We were told after we complained that the hote ais in the process of renovation. (Not our room apparently) Also, we were told they don't have maid service. We were there one week. Unexceptable, It's a hotel, not a hostel.
5.0 Okay
Pros: Under renovations not all services available.
Cons: Its under renovations more like a 3 star
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, dry cleaning/laundry services, and a 24-hour front desk. Self parking (subject to charges) is available onsite.
A stay at The Tremont Chicago Hotel at Magnificent Mile places you in the heart of Chicago, steps from Water Tower Place and Michigan Avenue. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 7.7 Good
Based on 1,645 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
8.8
Pros: Great location.
Excellent
8.0
Pros: Server was good.
Excellent
10.0
Pros: We was by everything great location
Excellent
9.2
Pros: The location was PERFECT! Just a half block from the Mag Mile and super close to a ton of restaurants!
Good
7.0
Pros: Location
Excellent
8.0
Pros: location, quaint, staff
Excellent
8.0
Pros: I liked the room, the view, and the location.
Excellent
8.0
Excellent
8.0
Pros: great location, comfortable bed, easy check-in
Excellent
8.0
Pros: The location is really great and price is quite affordable.
Poor
1.0
Pros: Our checkout.
Excellent
10.0
Pros: I loved that this hotel was in the middle of everything we wanted to tour. The people working at the hotel were very helpful with anything we needed from the room to recommendations on where to go for a tourist.
Details
Reviews
Overall 7.7 Good
Based on 1,645 reviews
Location
9.5
WiFi
6.8
Cleanliness
6.3
Service
6.1
Comfort
5.7
Room
5.3
Vibe
4.9
Amenities
4.8
Breakfast
3.5
Location
9.5
Service
6.3
Cleanliness
6.1
Value
5.9
Room
4.9
Amenities
4.7
Vibe
3.5
Location
9.5
Cleanliness
6.6
Service
6.1
Comfort
5.8
Room
4.6
Vibe
4.5
Location
9.5
Cleanliness
6.1
Comfort
5.7
Service
5.7
Room
4.4
Vibe
3.7
Room
5.0
8.8 Excellent
Pros: Great location.
Cons: Especially the bathroom had been a bit old and the bed had been quite small to share with a friend.
8.0 Excellent
Pros: Server was good.
Cons: Food was not real hot.
10.0 Excellent
Pros: We was by everything great location
Cons: I wasn't there longer
9.2 Excellent
Pros: The location was PERFECT! Just a half block from the Mag Mile and super close to a ton of restaurants!
Cons: The temperature control was a little hard to get right. The thermostat only controlled the heat, so the ceiling fan and the window were how we kept it cool.
7.0 Good
Pros: Location
Cons: Nope
8.0 Excellent
Pros: location, quaint, staff
Cons: nope
8.0 Excellent
Pros: I liked the room, the view, and the location.
Cons: The breakfast can include meat and the rooms should accommodate two people with more toiletries.
8.0 Excellent
Pros:
Cons: No, room refrigerator or microwave
8.0 Excellent
Pros: great location, comfortable bed, easy check-in
Cons: the "resort" or "amenities" fee is really ridiculous; the hotel should just roll that into their prices so that there aren't surprises at check-in/check-out. The room was nice; the bathroom was clearly older, but it worked just fine.
8.0 Excellent
Pros: The location is really great and price is quite affordable.
Cons: The windows are not soundproof and you hear a lot of noise from the street at night.
1.0 Poor
Pros: Our checkout.
Cons: Everything was bad from the moment we checked in. The rude desk clerks who charged an additional resort fee. They said it was for the complimentary water and the towels. What in the world? The room was a hole! We used the window sill as the fridge. HOLE!
10.0 Excellent
Pros: I loved that this hotel was in the middle of everything we wanted to tour. The people working at the hotel were very helpful with anything we needed from the room to recommendations on where to go for a tourist.
Cons: I wish we had a fridge in our hotel room.
A stay at The Tremont Chicago Hotel at Magnificent Mile places you in the heart of Chicago, steps from Water Tower Place and Michigan Avenue. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.6 Good
Based on 2,697 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Good
7.1
Pros: Great location within walking distance. Love that it’s pet friendly (even tho I don’t bring my pet). Parking is nearby and have a late check out. Staff are always friendly and check in/out is efficient and easy.
Good
6.0
Excellent
10.0
Pros: Happy
Good
6.3
Pros: Location and employees were great
Good
7.0
Pros: Very comfy bed
Excellent
8.0
Pros: Staff was friendly.
Excellent
10.0
Pros: They let us check in early!!
Poor
1.0
Pros: The location
Mediocre
3.0
Pros: Location
Mediocre
2.0
Pros: The location is ideal to most attractions in Downtown Chicago
Excellent
9.0
Excellent
8.0
Pros: Location was great, bed and pillows are really comfy, free two water bottles per person everyday. Staff are always helpful and kind.
Details
Reviews
Overall 7.6 Good
Based on 2,697 reviews
Location
9.4
WiFi
7.6
Service
7.5
Bar
7.4
Value
6.7
Cleanliness
6.0
Amenities
5.9
Wellness Area
5.6
Room
5.3
Breakfast
4.9
Comfort
3.7
Location
9.2
Service
7.0
Value
6.2
Amenities
6.0
Cleanliness
5.9
Room
4.4
Comfort
3.2
Location
9.4
Service
7.2
Value
6.8
Amenities
6.3
Cleanliness
5.9
Room
5.7
Breakfast
4.5
Comfort
4.4
Location
9.5
Service
7.5
Value
7.1
Cleanliness
5.3
Room
4.7
Comfort
3.5
Location
9.4
Service
7.2
Value
7.0
Cleanliness
5.9
Room
5.1
Comfort
3.9
7.1 Good
Pros: Great location within walking distance. Love that it’s pet friendly (even tho I don’t bring my pet). Parking is nearby and have a late check out. Staff are always friendly and check in/out is efficient and easy.
Cons: I’ve stayed several times at Hotel Felix with good experiences but I will say this time my room was subpar. The ceiling tiles were stained and yellow. The ac/heater made lots of noise when kicking on and off. One of the windows in the room wouldn’t shut all the way (noise issue more than temperature). The room was #920 and I suggest staying away. It was in the corner and smaller than the other rooms I’ve stayed in. Sheets on the bed had black smudge marks on them making me wonder if they were clean/changed from the last guest and doing a full inspection of the bed. All these small thing made up for a uncomfortable stay this time.
6.0 Good
Pros:
Cons: Crazy small room. It didn’t look like it was cleaned very well. Also one of my lamps were broken and the hallways smelled like pot.
10.0 Excellent
Pros: Happy
Cons: No food
6.3 Good
Pros: Location and employees were great
Cons: The shower and around the bed frames was dirty.
7.0 Good
Pros: Very comfy bed
Cons: Siren noise, Godfrey rooftop bar noise.
8.0 Excellent
Pros: Staff was friendly.
Cons: Disappointed that they didn't clean our room one day. Parking is crazy, but I guess that is what you get in a city. Otherwise everything else was good.
10.0 Excellent
Pros: They let us check in early!!
Cons: A little small then I thought it was but other then that it was amazing
1.0 Poor
Pros: The location
Cons: Yes the first room I was given had a bad smell & didn’t have fitted sheets so asked for a different room the 2nd room I was given had cigarette ashes in the shower & also didn’t have fitted sheets rooms were not clean
3.0 Mediocre
Pros: Location
Cons: The very small Room We were given had leak from the roof into A light fixture. To their credit We were given a bigger room and a couple drink coupons.
2.0 Mediocre
Pros: The location is ideal to most attractions in Downtown Chicago
Cons: Sink held water, had to call maintenance immediately!!! Hair all over my bathroom, even in the towels from previous guest and after complaining they never cleaned the hair, only changed sheets Housekeeping also ran out of wash cloths
9.0 Excellent
Pros:
Cons: Soap and lotion was good but one of the bottle in my room was used.
8.0 Excellent
Pros: Location was great, bed and pillows are really comfy, free two water bottles per person everyday. Staff are always helpful and kind.
Cons: The AC filters need to be changed in the room. I was on floor 10 and would wake up to dust on my phone and hard to breathe. As long as you turn the AC off its fine, No problems
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
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