Best Chicago hotels near Rush and Division Streets
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
Overall 9.5 Excellent
Based on 2,064 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Everything was above an beyond
Excellent
9.5
Pros: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!
Excellent
10.0
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Excellent
10.0
Pros: Returning to room at end of evening Found iced champagne and chocolate strawberries waiting for us! Mentioned in passing on check in that it was our anniversary
Excellent
10.0
Pros: If you think
Excellent
8.3
Pros: The room was really nice. Comfortable bed, bed table with good accessible chargers for phone/tablet. Walk in closet was a bit small for my 2 big suitcases, but spacious bathroom with bathtub and shower. Breakfast and dinner in The Lobby was good, service was great.
Excellent
10.0
Pros: We were debating between the Four Seasons and The Peninsula, first world problems right, but some of our friends said there is no debate - go to The Pen - and they were so right!!!!!
Excellent
10.0
Pros: The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!
Excellent
9.3
Pros: Very clean, central position, great staff attitude
Excellent
9.3
Pros: The room was just perfect
Excellent
9.3
Pros: Overall it is great experience whatever the accommodations, restaurant, afternoon tea which are beyond my expectations
Excellent
10.0
Pros: Everything was amazing. Highly recommend. From the rooms to the facilities to the location just magnificent.
Details
Reviews
Overall 9.5 Excellent
Based on 2,064 reviews
Location
9.7
Vibe
9.5
Amenities
9.3
Cleanliness
9.3
Service
9.3
Room
9.3
Wellness
9.0
Comfort
8.7
Breakfast
8.6
Food
8.6
Pool
8.5
Value
4.7
Location
9.7
Vibe
9.1
Service
9.1
Amenities
8.9
Room
8.9
Cleanliness
8.8
Comfort
8.1
Food
7.9
Location
9.8
Service
9.1
Room
8.9
Room
8.9
Service
8.8
10.0 Excellent
Pros: Everything was above an beyond
Cons:
9.5 Excellent
Pros: The staff was supremely helpful and courteous. We were upgraded upon arrival, and the room was beyond our expectations. Plenty of room for 3 adult women, great dressing room, separate tub and shower, 2 sinks, lots of counter space. We loved it!
Cons: The service in the lobby dining area (where we had breakfast) was somewhat inattentive.
10.0 Excellent
Pros: If money allows, this is where you need to be! Was so good that we didn't even leave the hotel for 2 days!!! Excellent! Spa was WONDERFUL!
Cons: not one thing
10.0 Excellent
Pros: Returning to room at end of evening Found iced champagne and chocolate strawberries waiting for us! Mentioned in passing on check in that it was our anniversary
Cons: Nothing
10.0 Excellent
Pros: If you think
Cons:
8.3 Excellent
Pros: The room was really nice. Comfortable bed, bed table with good accessible chargers for phone/tablet. Walk in closet was a bit small for my 2 big suitcases, but spacious bathroom with bathtub and shower. Breakfast and dinner in The Lobby was good, service was great.
Cons: There is no classical lobby at the entrance, no "welcoming area" with flowers, nice design and sofas, like in other 5star hotels, it looks a bit "business". Rooftop bar was overcrowded at the midday, waiting time for outside table 50min., finger food was mediocre.
10.0 Excellent
Pros: We were debating between the Four Seasons and The Peninsula, first world problems right, but some of our friends said there is no debate - go to The Pen - and they were so right!!!!!
Cons: After all the additional charges are added. Room service was crazy expensive. $79 for breakfast didn’t seem right even when you are committed to spending money fir a nice vacay
10.0 Excellent
Pros: The room was beautiful and very clean. The housekeeping staff did a phenomenal job of servicing the room during the day and at turndown. I have to give a special mention to Bradley at the front desk. He was very polite and helpful in getting my questions answered. He had congratulatory cookies sent to the room for my daughter who had graduated high school. I highly recommend staying at this hotel!
Cons: I have nothing bad to say about my stay.
9.3 Excellent
Pros: Very clean, central position, great staff attitude
Cons: Food quality and choices from breakfast to room dining are way below standard of the structure
9.3 Excellent
Pros: The room was just perfect
Cons: All was good
9.3 Excellent
Pros: Overall it is great experience whatever the accommodations, restaurant, afternoon tea which are beyond my expectations
Cons: Since I rented car and authentized hotel parking, one day the employee picked up wrong car for me, back and forth, the correction made me wait nearly one hour which is shock!
10.0 Excellent
Pros: Everything was amazing. Highly recommend. From the rooms to the facilities to the location just magnificent.
Cons:
With a stay at The Peninsula Chicago, you'll be centrally located in Chicago, steps from Michigan Avenue and 2 minutes by foot from Chicago Water Tower. Featured amenities include complimentary wired Internet access, a business center, and limo/town car service.
With a stay at Viceroy Chicago in Chicago (Near North Side), you'll be steps from State Street and 8 minutes by foot from John Hancock Center. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has 3600 square feet (334.44 square meters) of space consisting of conference space and a meeting room.
Overall 9.5 Excellent
Based on 768 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Amazing stay with exceptional staff. Perfect location with rooftop pool and bar. We were pleasantly given a bottle of bubbly with a note to help us celebrate our anniversary. Couldn't have been happier with the Viceroy. Thank you!
Excellent
10.0
Pros: Friendly staff
Excellent
10.0
Pros: I had an excellent stay at Viceroy Chicago. Guest rooms & amenities were superior and the staff friendly & welcoming. Trendy neighborhood with plenty of restaurants & bars within walking distance. The property is well-reviewed and it was easy to see why.
Excellent
10.0
Pros: Absolutely wonderful. Enjoyed our stay!
Excellent
9.3
Pros: We ate breakfast in Somerset one morning and it was very good. Super cool decor.
Okay
4.0
Pros: I loved the employees
Excellent
8.0
Pros: Style, attention to detail
Excellent
10.0
Pros: The Viceroy was absolutely wonderful. The decor from the moment you stepped in the door was stunning. The staff always greeted me with a smile and hello every time I walked past. Bed was comfy, linens soft. Location was great, too.
Excellent
8.8
Pros: The cleanliness
Excellent
10.0
Pros: Loved everything about the hotel, especially the service and amenities! It also had a fabulous restaurant in an exquisite location!
Excellent
9.3
Pros: As above. Amazing location for food and walks, beds were very comfortable.
Excellent
9.5
Pros: Great hotel, rooms were spacious and bed very comfortable. Somerset restaurant is very nice. Good location and Gold Coast area has great restaurants.
Details
Reviews
Overall 9.5 Excellent
Based on 768 reviews
Vibe
9.7
Location
9.7
Bar
9.3
Food
9.3
Service
9.3
Amenities
9.2
Room
8.8
WiFi
7.9
Pool
6.5
Value
4.9
Location
9.8
Vibe
9.7
Amenities
9.4
Food
8.9
Service
8.9
Room
8.5
Location
9.8
Vibe
9.7
Food
9.4
Bar
9.4
Amenities
9.2
Service
9.0
Room
8.3
Location
9.7
Vibe
9.7
Service
9.5
Food
9.4
Amenities
9.3
Room
8.6
Value
4.8
10.0 Excellent
Pros: Amazing stay with exceptional staff. Perfect location with rooftop pool and bar. We were pleasantly given a bottle of bubbly with a note to help us celebrate our anniversary. Couldn't have been happier with the Viceroy. Thank you!
Cons:
10.0 Excellent
Pros: Friendly staff
Cons:
10.0 Excellent
Pros: I had an excellent stay at Viceroy Chicago. Guest rooms & amenities were superior and the staff friendly & welcoming. Trendy neighborhood with plenty of restaurants & bars within walking distance. The property is well-reviewed and it was easy to see why.
Cons: No, my stay could not have been better.
10.0 Excellent
Pros: Absolutely wonderful. Enjoyed our stay!
Cons:
9.3 Excellent
Pros: We ate breakfast in Somerset one morning and it was very good. Super cool decor.
Cons: Our stay was excellent, the hotel is well located, stylish, and very comfortable. Our only complaint was the mandatory resort fee. It's not a resort, it's a hotel. Furthermore, when we arrived we put on our suits to go up to the rooftop pool and it was so crowded and noisy with bar patrons we immediately turned around and left. It was obvious to us that these people were for the most part not hotel guests, but rather were outside patrons of Devereaux, the poolside bar and restaurant. It just wasn't our scene, we wanted a quiet lounger by a pool, not a bumping bar. This would be less off-putting if we weren't then charged a resort fee for the privilege of competing for space with bar patrons who were not paying that same fee. But apart from this one issue, our stay was excellent.
4.0 Okay
Pros: I loved the employees
Cons: Pool was tiny and closed at 6pm, rooms too small, no dresser or anywhere to put clothes away. Food burnt. Toiletries used by prior guests, windows look into other rooms, tv cable was sporadic and could not see hotel account, no pay per view or movie
8.0 Excellent
Pros: Style, attention to detail
Cons: Valet parking expensive
10.0 Excellent
Pros: The Viceroy was absolutely wonderful. The decor from the moment you stepped in the door was stunning. The staff always greeted me with a smile and hello every time I walked past. Bed was comfy, linens soft. Location was great, too.
Cons:
8.8 Excellent
Pros: The cleanliness
Cons: Difficult too locate...
10.0 Excellent
Pros: Loved everything about the hotel, especially the service and amenities! It also had a fabulous restaurant in an exquisite location!
Cons: Only thing I didn't like was leaving :(
9.3 Excellent
Pros: As above. Amazing location for food and walks, beds were very comfortable.
Cons: Rooms were a bit small and the room housekeeping was below what we expected. Location and service staff were outstanding. If we stayed again we would request a single bed or 2 rooms.
9.5 Excellent
Pros: Great hotel, rooms were spacious and bed very comfortable. Somerset restaurant is very nice. Good location and Gold Coast area has great restaurants.
Cons: Rooftop pool is so busy. Given they let non-guests use the pool area it means it’s very crowded and not comfortable.
With a stay at Viceroy Chicago in Chicago (Near North Side), you'll be steps from State Street and 8 minutes by foot from John Hancock Center. Featured amenities include express check-in, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Chicago? This hotel has 3600 square feet (334.44 square meters) of space consisting of conference space and a meeting room.
Thompson Chicago caters to the luxury seasoned traveler that is accustomed to refined service and understated elegance. Rooms feature Curated art, bespoke lacquer bars, custom joinery and guest baths with spacious walk-in showers. Additional amenities include complimentary WiFi, 24-hr Room Service, a 24-hour fitness center, and complimentary car service to downtown Chicago. In addition, the hotel boasts more than 12,000 sq. ft of meeting space.
Overall 9.3 Excellent
Based on 1,552 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: The staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting agsin
Excellent
10.0
Pros: The location, the styling and the staff
Excellent
9.5
Pros: This was my second time staying at the Chicago Thompson. It was perfect for business travel. I really like the location of the hotel, and the service is very good. The bed and bed linen are very comfortable, the bathroom products are lovely. I will stay again.
Excellent
8.3
Pros: The location was fantastic and very accessible to a lot of restaurants nearby. The room was beautiful as well.
Excellent
10.0
Pros: The location was great,great food in walking distance
Mediocre
3.3
Pros: Location
Okay
5.5
Pros: Location good. Breakfast a la carte' not bad but sufficient. Clean and convenient rooms
Excellent
8.8
Pros: Excellent location, very clean & comfortable.
Excellent
10.0
Pros: We loved the hotel but were dissapointed to find out that there was no shuttle service offered to pick up from airport.
Excellent
9.3
Pros: Best location in Chicago
Good
7.5
Pros: Location was awesome.
Excellent
10.0
Pros: the staff was wonderful. loved everything about it.
Details
Reviews
Overall 9.3 Excellent
Based on 1,552 reviews
Beach
10.0
Location
9.8
Vibe
9.7
Bar
9.4
Amenities
9.3
Service
8.9
Cleanliness
8.7
Room
8.5
Comfort
8.2
Breakfast
7.5
WiFi
5.9
Wellness
5.2
Location
9.8
Vibe
9.7
Amenities
8.9
Service
8.9
Room
7.7
Location
9.8
Vibe
9.4
Service
8.7
Comfort
8.1
Room
7.9
Location
9.8
Service
8.5
Room
8.0
10.0 Excellent
Pros: The staff was so friendly and nice -the lobby and bar were so comfortable and welcoming -we really did enjoy it and look forward to visiting agsin
Cons: Nothing
10.0 Excellent
Pros: The location, the styling and the staff
Cons: The only issue I can think of is that the air conditioning unti was noisey. Otherwise, no complaints.
9.5 Excellent
Pros: This was my second time staying at the Chicago Thompson. It was perfect for business travel. I really like the location of the hotel, and the service is very good. The bed and bed linen are very comfortable, the bathroom products are lovely. I will stay again.
Cons: Nothing
8.3 Excellent
Pros: The location was fantastic and very accessible to a lot of restaurants nearby. The room was beautiful as well.
Cons: The bathroom looked beautiful at first glance, however, the toilet didn’t flush 50% of the time and the rain shower (although turned off), would randomly pour water out at all hours, interrupting sleep quite a few times. The bathroom door was glass so it was impossible to use the restroom at night without waking up your partner with the lights.
10.0 Excellent
Pros: The location was great,great food in walking distance
Cons: nothing we had a great time
3.3 Mediocre
Pros: Location
Cons: Staff not friendly Room was very warm Floor dirty
5.5 Okay
Pros: Location good. Breakfast a la carte' not bad but sufficient. Clean and convenient rooms
Cons: General staff : Slow service at breakfast; waited for a cup of coffee around 15 minutes. Bar staff attitude was very rude ; I asked for a glass of wine 30 mins before closure. Reception staff was very unexperience; I was charged wrong and they could not prove it - no check. At the end my c/out took 35 minutes!
8.8 Excellent
Pros: Excellent location, very clean & comfortable.
Cons: Service was poor. Had to call the front desk to get sheets, blanket and pillows for my kids.
10.0 Excellent
Pros: We loved the hotel but were dissapointed to find out that there was no shuttle service offered to pick up from airport.
Cons: As mentioned above. Would have been a nice service to enjoy after a long day of travelling and would have made the experience at the Thompson that much more pleasurable.
9.3 Excellent
Pros: Best location in Chicago
Cons:
7.5 Good
Pros: Location was awesome.
Cons: When I arrived late at night, my bed spread had two stains on it and when I pulled the covers, you could tell the bed hadn't actually been made, just arranged. Likely I slept in someone else's used sheets.They changed the whole bed the next day. REALLY didn't like that. Also, they charge for bottled water and they have no coffee machine in the room. For the amount of money they charge, none of this is cool...
10.0 Excellent
Pros: the staff was wonderful. loved everything about it.
Cons: no
Thompson Chicago caters to the luxury seasoned traveler that is accustomed to refined service and understated elegance. Rooms feature Curated art, bespoke lacquer bars, custom joinery and guest baths with spacious walk-in showers. Additional amenities include complimentary WiFi, 24-hr Room Service, a 24-hour fitness center, and complimentary car service to downtown Chicago. In addition, the hotel boasts more than 12,000 sq. ft of meeting space.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Overall 9.2 Excellent
Based on 1,171 reviews
All reviews
- All reviews
- Families
- Couples
Excellent
10.0
Pros: Location and hotel itself.
Excellent
10.0
Pros: Very impressed with the no tip policy - pay staff well and reserve gratuity for exceptional and not expected service
Excellent
10.0
Pros: Immaculate, amazing attention to details, superb house keeping staff, 24 hour room service with excellent food
Excellent
10.0
Pros: Staff attentive and polite Spa facilities and staff were excellent Room spacious Bathroom nice Great with kids Loved having fridge and microwave
Good
7.0
Pros: The size of the room!
Excellent
9.3
Pros: Staff were friendly and helpful. Great location.
Excellent
9.5
Pros: No complaints about property. Everything was beautiful. Staff nice.
Excellent
10.0
Pros: Simply put, everything. From the moment we arrived the staff was wonderful, the ambiance was great and the decor, top notch. Did I mention the ‘A L’Orange Duck Wings, you have got to try these. We will be regulars here for the foreseeable future.
Excellent
10.0
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Okay
5.5
Pros: The location
Excellent
10.0
Pros: Elegance, service from staff.
Okay
5.5
Pros: Location.
Details
Reviews
Overall 9.2 Excellent
Based on 1,171 reviews
Location
9.6
Breakfast
9.3
Vibe
8.7
Service
8.6
Room
8.4
Wellness
7.8
Food
7.8
Value
4.6
Location
9.6
Room
8.1
Service
7.9
Comfort
7.5
Service
8.6
Room
8.1
10.0 Excellent
Pros: Location and hotel itself.
Cons: Nothing
10.0 Excellent
Pros: Very impressed with the no tip policy - pay staff well and reserve gratuity for exceptional and not expected service
Cons:
10.0 Excellent
Pros: Immaculate, amazing attention to details, superb house keeping staff, 24 hour room service with excellent food
Cons:
10.0 Excellent
Pros: Staff attentive and polite Spa facilities and staff were excellent Room spacious Bathroom nice Great with kids Loved having fridge and microwave
Cons: Loud music in room next door Elevators slow
7.0 Good
Pros: The size of the room!
Cons: Furniture needs to be better kept.
9.3 Excellent
Pros: Staff were friendly and helpful. Great location.
Cons: The restaurant wasn’t that good.
9.5 Excellent
Pros: No complaints about property. Everything was beautiful. Staff nice.
Cons: I asked for a room that had a view and they gave me a room that faced a parking garage. Would have liked to be in a room in front of building. Didn’t use balcony much because of that.
10.0 Excellent
Pros: Simply put, everything. From the moment we arrived the staff was wonderful, the ambiance was great and the decor, top notch. Did I mention the ‘A L’Orange Duck Wings, you have got to try these. We will be regulars here for the foreseeable future.
Cons: The only downside is the hot tub was down at the spa.
10.0 Excellent
Pros: The eucalyptus steam room in the spa was wonderful! Also, the valet washed and vacuumed out my car!!
Cons: No! I absolutely loved everything!
5.5 Okay
Pros: The location
Cons: I and here for a relaxing time while at work. Huge inconvenience that my hotel never allowed me internet. I was never told that this particular room does not get internet service which was none because of previous complaints from front desk
10.0 Excellent
Pros: Elegance, service from staff.
Cons:
5.5 Okay
Pros: Location.
Cons: Drop off service was never available. Shower didn’t function properly. Computers were down which delayed are checkin.
The prestigious AAA Five Diamond award-winning Waldorf Astoria Chicago offers Parisian-inspired elegance in downtown's Gold Coast neighborhood. An urban sanctuary, the hotel offers easy access to all the city has to offer. Expansive guest rooms and suites feature private terraces, fireplaces, white Carrara marble bathrooms with soaking tubs, separate showers and vanities with inset LCD televisions, lavish bath amenities, and plush terry cloth bathrobes. WiFi is complimentary in all guest rooms. The award-winning Waldorf Spa & Health Club helps guests truly relax with spa and salon services, indoor lap pool, cardio and personal training sessions and wellness classes. With two Michael Mina Restaurants serving seasonal French cuisine, guests have both casual and fine dining options so they don’t need to leave the property.
Overall 9.2 Excellent
Based on 1,117 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
9.5
Pros: Super comfortable hotel, very modern, great location, clean. We were very happy with it!
Excellent
10.0
Pros: I would highly recommend the Chicago Conrad to any traveler, having stayed there many times previously. The Fitness Center is magnificent with the latest equipment and the hotel's location is ideal.
Excellent
10.0
Pros: The rooms were very spacious and nicely appointed
Excellent
9.5
Pros: Good service! Check in staff sent complimentary champagne to my room for my birthday. Nice touch! Truly appreciated it. Thank you! Spacious, comfortable and clean rooms including bathroom. Centric location! Walking distance to several attractions!
Excellent
10.0
Pros: It was a fine establishment.
Good
7.0
Pros: Customer service was great.
Excellent
10.0
Pros: Our 2 rooms were beautiful! They were very clean and both had lovely views.
Excellent
10.0
Pros: Clean and tidy. Great location in Chicago.
Excellent
10.0
Pros: It’s was a very clean and wonderful hotel . With amazing staff and facilities
Excellent
10.0
Pros: Rooms, beds, pillows were great!
Excellent
9.5
Pros: The staff was amazing and supportive
Excellent
10.0
Pros: very nice updated roon and we loved the location
Details
Reviews
Overall 9.2 Excellent
Based on 1,117 reviews
Location
9.8
Wellness
9.3
Room
9.1
Vibe
9.0
WiFi
8.8
Service
8.6
Comfort
8.5
Breakfast
5.5
Location
9.8
Room
9.2
Service
9.1
Cleanliness
8.7
Comfort
8.3
Value
7.2
Location
9.8
Room
8.7
Vibe
8.7
Comfort
8.4
Service
7.9
Location
9.8
Service
8.1
9.5 Excellent
Pros: Super comfortable hotel, very modern, great location, clean. We were very happy with it!
Cons: Nothing really
10.0 Excellent
Pros: I would highly recommend the Chicago Conrad to any traveler, having stayed there many times previously. The Fitness Center is magnificent with the latest equipment and the hotel's location is ideal.
Cons: The only little problem is that the Chicago Conrad should have benches outside. It was a beautiful morning and I was waiting for a business partner to arrive from the suburbs to go to a business brunch nearby.
10.0 Excellent
Pros: The rooms were very spacious and nicely appointed
Cons: The lighting was difficult to figure out
9.5 Excellent
Pros: Good service! Check in staff sent complimentary champagne to my room for my birthday. Nice touch! Truly appreciated it. Thank you! Spacious, comfortable and clean rooms including bathroom. Centric location! Walking distance to several attractions!
Cons: Allowed cleaning in on one day of my 4 night stay. They cleaned well but no vacuuming!
10.0 Excellent
Pros: It was a fine establishment.
Cons: Nope
7.0 Good
Pros: Customer service was great.
Cons: The room service I ordered was way below expectations for the late night menu. The quality of the Kale salad and cheesecake was extremely disappointing. Especially for the price. Also, the vegetarian options were very limited (they were mostly out of).
10.0 Excellent
Pros: Our 2 rooms were beautiful! They were very clean and both had lovely views.
Cons: Our stay was perfect!
10.0 Excellent
Pros: Clean and tidy. Great location in Chicago.
Cons:
10.0 Excellent
Pros: It’s was a very clean and wonderful hotel . With amazing staff and facilities
Cons: Nothing
10.0 Excellent
Pros: Rooms, beds, pillows were great!
Cons: Nothing, everything was great!
9.5 Excellent
Pros: The staff was amazing and supportive
Cons: Cost
10.0 Excellent
Pros: very nice updated roon and we loved the location
Cons: eveything was on point thank you.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
Overall 9.1 Excellent
Based on 3,577 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
10.0
Pros: Beautiful, comfortable and clean rooms and a very clean hotel my son and I loved it .
Excellent
10.0
Pros: Location. Very welcoming feel and beautiful.
Excellent
9.5
Pros: breakfast was very good. hotel was very beautful.
Excellent
10.0
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Excellent
8.0
Pros: The concierge team did great on a surprise treat for my husbands birthday.
Excellent
10.0
Pros: Super comfy bed
Excellent
8.0
Pros: Clean room, workout room, location
Excellent
10.0
Pros: Clean and quiet
Excellent
10.0
Pros: Very comfortable bed
Excellent
9.5
Pros: Excellent place n location. They need a POOL!!!!!
Good
7.0
Pros: location and the mattress.
Excellent
9.3
Details
Reviews
Overall 9.1 Excellent
Based on 3,577 reviews
Location
9.6
Amenities
8.9
Service
8.7
WiFi
8.7
Room
8.6
Breakfast
6.8
Value
5.2
Pool
0.0
Location
9.7
Amenities
8.9
Room
8.3
Service
7.7
Comfort
7.5
Breakfast
6.6
Value
4.8
Location
9.4
Amenities
9.0
Service
8.8
Cleanliness
8.7
Room
8.5
Comfort
7.8
Breakfast
7.3
Value
5.3
Location
9.7
Vibe
9.3
Amenities
9.1
Service
8.7
Room
8.0
Comfort
7.5
Value
5.3
Location
9.5
Service
8.7
Room
8.4
Comfort
8.0
Breakfast
7.2
10.0 Excellent
Pros: Beautiful, comfortable and clean rooms and a very clean hotel my son and I loved it .
Cons: Nothing everything was amazing.
10.0 Excellent
Pros: Location. Very welcoming feel and beautiful.
Cons:
9.5 Excellent
Pros: breakfast was very good. hotel was very beautful.
Cons: nothing
10.0 Excellent
Pros: Good room / view / excellent location close to restaurants / grocery / shopping
Cons:
8.0 Excellent
Pros: The concierge team did great on a surprise treat for my husbands birthday.
Cons: The concierge team decided to call about my breakfast order during a scheduled in-room massage they had arrange for me. They should have known not to disturb in that moment. Also they forgot one item when they delivered.
10.0 Excellent
Pros: Super comfy bed
Cons: Nothing
8.0 Excellent
Pros: Clean room, workout room, location
Cons: Staff (checkin) +/- Slow car Valet - text didn’t work to get car, and expensive ($72.00/day)
10.0 Excellent
Pros: Clean and quiet
Cons:
10.0 Excellent
Pros: Very comfortable bed
Cons:
9.5 Excellent
Pros: Excellent place n location. They need a POOL!!!!!
Cons:
7.0 Good
Pros: location and the mattress.
Cons: We had a mechanical noise in the room all night ....
9.3 Excellent
Pros:
Cons: 3 rooms reserved that I paid for on arrival and upon departure they also charged my daughter again. One room was not ready until 5 pm. They brought the wrong luggage to our room. Not up to usual standards I have come to expect from this establishment.
The recently renovated Sofitel Chicago Magnificent Mile provides 4-star downtown Chicago hotel accommodations minutes from Lake Michigan, Navy Pier, the Museum of Contemporary Art, Millenium Park, the John Hancock Center, the Chicago Water Tower, and upscale boutiques. Designed by French architect Jean-Paul Viguier, our downtown Chicago hotel is a 32-floor prism of glass, boasting 415 rooms, including 33 luxurious suites. Modern design and refined European approach to hospitality take center stage.
The Talbott Hotel in the heart of the Gold Coast offers spacious rooms with complimentary amenities including wireless internet, Apple Mac Mini computers and access to Equinox Fitness. Located steps from Chicagos Magnificent Mile and Rush Street, the heart of Chicagos nightlife. Voted as an Orbitz Best of the Best hotel three years in a row, The Talbott Hotel is recognized as a leader in both leisure and business travel. It offers impeccable service with its concierge staff, all Les Clefs d"Or members, to assist with your every need. Mercadito Kitchen is the on site restaurant and lounge managed by the award winning team of Mercadito Hospitality.
Overall 9.0 Excellent
Based on 1,897 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Good
6.3
Pros: Nice large, comfortable rooms.
Excellent
10.0
Pros: The staff was very friendly and the rooms were very clean! The gentleman outside that did the valet parking were very sweet and helpful I will definitely be back!
Excellent
10.0
Pros: Staff was super nice from the minute we arrived. Room was large and clean. Bed was very comfortable, plenty of lighting. One of the best showers I have ever had at a hotel!
Excellent
10.0
Pros: Great location and friendly helpful staff. Comfortable bed and great bathroom.
Excellent
10.0
Pros: Very spacious and sparkling clean room, very comfy beds and it even has automated blinds. Lovely tub and bathroom. Really well located hotel!
Excellent
10.0
Pros: So clean, very friendly staff, charming. Our view was kind of bleh but we didn’t care. Not why we were there. Would definitely stay here again
Excellent
9.5
Pros: The staff were friendly, welcoming and helpful. The restaurant and outside seating was great for taking time to converse and eat. Lovely neighborhood. Excellent location for walking , shopping and going to the beach.
Excellent
9.3
Pros: The Talbott is in a safe, lively location not far from downtown. As well as the hotel bar and restaurant, there are several restaurants, bars and cafes nearby. Subway is about 3 blocks away - walkable if you're mobile - and there are buses too. Room was spacious, clean and comfortable and had a safety deposit box (locked on arrival but fixed immediately when we reported it). Concierge was helpful, gave useful advice and booked us river trip tickets. We got a free bar drink voucher on arrival, which doesn't cost the hotel much, I realise, but is a nice touch.
Good
6.3
Excellent
9.3
Pros: In town for a wedding...had to stay a night not at the venue, arrived SUPER early (like 8 am) for check in, woman at the front desk tried to find us an open room, but couldn't at that time. Found somewhere for breakfast, and walked around a bit, got a text that the room was ready like 2 hours later (still very early). Got an upgraded room, was very nice and clean.
Excellent
10.0
Pros: Tim the Concierge was most helpful and informative! Front desk personnel were super nice and professional. Doormen were outstanding!
Excellent
10.0
Pros: This is a great small hotel in a great neighborhood. The renovations to the rooms are lovely.
Details
Reviews
Overall 9.0 Excellent
Based on 1,897 reviews
Location
9.6
Service
9.2
Food
8.9
WiFi
8.3
Comfort
7.9
Value
7.8
Room
7.8
Breakfast
7.4
Amenities
5.6
Wellness
4.3
Location
9.7
Service
8.7
Value
8.0
Comfort
7.4
Room
6.5
Amenities
5.4
Service
9.5
Location
9.4
Food
8.6
Value
8.1
Comfort
8.0
Room
7.6
Amenities
5.8
Location
9.7
Service
8.9
Value
7.9
Comfort
7.6
Vibe
6.9
Room
5.9
Amenities
5.2
6.3 Good
Pros: Nice large, comfortable rooms.
Cons: I was woken up every morning before 5am by trucks unloading and loading things directly behind the hotel. It was way too loud to sleep through. I had virtually no interactions with the staff, which I expect is because I don’t look like an “important” guest.
10.0 Excellent
Pros: The staff was very friendly and the rooms were very clean! The gentleman outside that did the valet parking were very sweet and helpful I will definitely be back!
Cons: I loved every second of it.
10.0 Excellent
Pros: Staff was super nice from the minute we arrived. Room was large and clean. Bed was very comfortable, plenty of lighting. One of the best showers I have ever had at a hotel!
Cons: The only thing I wasn’t happy with was that there were some problems with the television. We had to keep unplugging the back and letting it reboot.
10.0 Excellent
Pros: Great location and friendly helpful staff. Comfortable bed and great bathroom.
Cons: There is complementary coffee in the lobby however, I’m room coffee would have been preferred.
10.0 Excellent
Pros: Very spacious and sparkling clean room, very comfy beds and it even has automated blinds. Lovely tub and bathroom. Really well located hotel!
Cons:
10.0 Excellent
Pros: So clean, very friendly staff, charming. Our view was kind of bleh but we didn’t care. Not why we were there. Would definitely stay here again
Cons:
9.5 Excellent
Pros: The staff were friendly, welcoming and helpful. The restaurant and outside seating was great for taking time to converse and eat. Lovely neighborhood. Excellent location for walking , shopping and going to the beach.
Cons:
9.3 Excellent
Pros: The Talbott is in a safe, lively location not far from downtown. As well as the hotel bar and restaurant, there are several restaurants, bars and cafes nearby. Subway is about 3 blocks away - walkable if you're mobile - and there are buses too. Room was spacious, clean and comfortable and had a safety deposit box (locked on arrival but fixed immediately when we reported it). Concierge was helpful, gave useful advice and booked us river trip tickets. We got a free bar drink voucher on arrival, which doesn't cost the hotel much, I realise, but is a nice touch.
Cons: Free coffee is available but only until 11.00am, which seems unnecesarily stingy. No water cooler - have to get water from the bar.
6.3 Good
Pros:
Cons: The queen room didn't come with blackout curtains, there isn't a dresser, the televisions didn't work in my room and neither my colleagues. We asked if they could fix them and the front desk said to restart it, which we did and nothing happened. They sent an "engineer" to fix it and if you turned the television off, it wouldn't work again. The bed wasn't the best...I expected a lot more. A la quinta would have been more comfortable...
9.3 Excellent
Pros: In town for a wedding...had to stay a night not at the venue, arrived SUPER early (like 8 am) for check in, woman at the front desk tried to find us an open room, but couldn't at that time. Found somewhere for breakfast, and walked around a bit, got a text that the room was ready like 2 hours later (still very early). Got an upgraded room, was very nice and clean.
Cons: If I HAD to say something, elevator was a little slow, and there was construction going on in another part of the hotel.
10.0 Excellent
Pros: Tim the Concierge was most helpful and informative! Front desk personnel were super nice and professional. Doormen were outstanding!
Cons:
10.0 Excellent
Pros: This is a great small hotel in a great neighborhood. The renovations to the rooms are lovely.
Cons:
The Talbott Hotel in the heart of the Gold Coast offers spacious rooms with complimentary amenities including wireless internet, Apple Mac Mini computers and access to Equinox Fitness. Located steps from Chicagos Magnificent Mile and Rush Street, the heart of Chicagos nightlife. Voted as an Orbitz Best of the Best hotel three years in a row, The Talbott Hotel is recognized as a leader in both leisure and business travel. It offers impeccable service with its concierge staff, all Les Clefs d"Or members, to assist with your every need. Mercadito Kitchen is the on site restaurant and lounge managed by the award winning team of Mercadito Hospitality.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements that contrast with the wooden floors and soft tones from all the rooms, creating a cozy atmosphere. There is also a wellness area that offers a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
Overall 9.0 Excellent
Based on 1,046 reviews
All reviews
- All reviews
Excellent
10.0
Pros: Clean beautiful hotel in a great location
Good
7.5
Pros: The location was great, close to everything: Metro, Navy Pier, millenium park etc. The bed was really comfortable as well. The room and in the Hotel very stylish materials were mixed - that looked great.
Excellent
8.8
Excellent
10.0
Pros: Nice, clean very friendly staff.. when we were ready to leave we had no idea how to get to airport this super friendly worker that was doing the trashes (I don’t remember his name)wrote down directions for us on a piece of paper very detail.. Thank you so much!! Room view was amazing.
Good
6.3
Pros: Coffee. Bed comfortable
Mediocre
3.0
Pros: Nothing
Excellent
10.0
Pros: Views and amazing staff! They made my trip to Chicago so much less stressful! The rooms are absolutely amazing and the hotel staff are so polite and inviting. I really appreciate the greetings the staff gives every morning or evening you enter or exit the lobby. Thank you for accommodating my requests and always being kind. Massive thumbs up for Apogee and Portsmiths both located inside the hotel. I cannot emphasize this enough, pay for the city view, it is worth waking up to.
Excellent
10.0
Pros: I love everything about it. The staff is amazing and helpful. The hotel itself is something everyone should experience for themselves. It’s amazing!
Excellent
10.0
Pros: The rooftop bar and location!
Excellent
10.0
Pros: Spa was very nice. Location was really good too.
Excellent
10.0
Pros: Excellent location and excellent price
Excellent
10.0
Pros: Great location, and I was given an unexpected room upgrade, we could not have been happier.
Excellent
8.0
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Good
7.7
Pros: The bed was really comfortable. I liked it so much
Okay
5.0
Okay
5.0
Pros: location and services
Good
7.7
Pros: shower and bed
Good
7.6
Pros: $self.pros
Excellent
8.0
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Good
6.8
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Excellent
8.0
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Good
7.2
Pros: The spacious rooms and rain shower.
Details
Reviews
Overall 9.0 Excellent
Based on 1,046 reviews
Cleanliness
9.2
Comfort
9.1
Location
9.5
Services
8.8
Staff
8.9
Value for money
8.5
10.0 Excellent
Pros: Clean beautiful hotel in a great location
Cons:
7.5 Good
Pros: The location was great, close to everything: Metro, Navy Pier, millenium park etc. The bed was really comfortable as well. The room and in the Hotel very stylish materials were mixed - that looked great.
Cons: Stylish room lacking any functionality: 1) no space for storage of cloth or shoes except a little shelf. (2) Little window and dark room - the lights didn´t improve that. (3) Refrigerator was filled with manyyy beverages so that there was almost no space to put own things inside. (4) I stored my jacket in the bathroom, since this was the only place to put it on a coat hook.
8.8 Excellent
Pros:
Cons: Bathroom door was heavy and not properly aligned on its tracks and was difficult to open and close.
10.0 Excellent
Pros: Nice, clean very friendly staff.. when we were ready to leave we had no idea how to get to airport this super friendly worker that was doing the trashes (I don’t remember his name)wrote down directions for us on a piece of paper very detail.. Thank you so much!! Room view was amazing.
Cons:
6.3 Good
Pros: Coffee. Bed comfortable
Cons: Air conditioning turning every 15mins like a tank in my room
3.0 Mediocre
Pros: Nothing
Cons: The floors are slanted. There are no soft lights to aid a trip to the bathroom, only a bright light that shines in the room. This is definitely not a 4 star hotel.
10.0 Excellent
Pros: Views and amazing staff! They made my trip to Chicago so much less stressful! The rooms are absolutely amazing and the hotel staff are so polite and inviting. I really appreciate the greetings the staff gives every morning or evening you enter or exit the lobby. Thank you for accommodating my requests and always being kind. Massive thumbs up for Apogee and Portsmiths both located inside the hotel. I cannot emphasize this enough, pay for the city view, it is worth waking up to.
Cons: N/A
10.0 Excellent
Pros: I love everything about it. The staff is amazing and helpful. The hotel itself is something everyone should experience for themselves. It’s amazing!
Cons: I wish the ice machines were on every floor.
10.0 Excellent
Pros: The rooftop bar and location!
Cons: Great stay
10.0 Excellent
Pros: Spa was very nice. Location was really good too.
Cons:
10.0 Excellent
Pros: Excellent location and excellent price
Cons:
10.0 Excellent
Pros: Great location, and I was given an unexpected room upgrade, we could not have been happier.
Cons: No issues.
8.0 Excellent
Pros: rooms are clean and modern with quality furnishings. Bed was pure luxury. Views over Chicago city are amazing.
Cons:
7.7 Good
Pros: The bed was really comfortable. I liked it so much
Cons: Pay TV
5.0 Okay
Pros:
Cons: The showers in these rooms lack curtains or doors; about an inch of water collected on the floor during every shower and you will spend quite a bit of your time (and all of your clean towels) swabbing it up. They're very, very poorly - and wastefully - designed.
5.0 Okay
Pros: location and services
Cons:
7.7 Good
Pros: shower and bed
Cons: water, sodas at minibar is not included
7.6 Good
Cons: They charged the full stay at the time of booking, which is really not the deal when using Booking.com!!!
8.0 Excellent
Pros: Clean--VERY friendly staff--Great value for Chicago--Even turned down the bedding--Classy--I'll be back !!!
Cons: Nope
6.8 Good
Pros: The room size and the location are very nice. Service is very good. It also provides continental breakfast.
Cons: Could hear the noise from the room next door.
8.0 Excellent
Pros: The view was great! We stayed on a corner room on the 8th floor. The two corner walls consisted of huge windows!
Cons: The room was smaller than what I thought it would be. I was disappointed to find out that the rooftop lounge was not open yet.
7.2 Good
Pros: The spacious rooms and rain shower.
Cons: The resturant food was ok but way overpriced.
Eurostars Magnificent Mile is located in the heart of Chicago, in the prestigious River North neighborhood, surrounded by the shops, bars and restaurants of the iconic Magnificent Mile. The hotel features an industrial-chic style with exposed concrete ceilings and avant-garde elements that contrast with the wooden floors and soft tones from all the rooms, creating a cozy atmosphere. There is also a wellness area that offers a wide variety of beauty and massage treatments, as well as a sauna. Guests can also enjoy dinner at the Portsmith restaurant, which serves fish and seafood, or end the day while tasting a cocktail on the Apogee terrace.
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
Overall 8.9 Excellent
Based on 3,740 reviews
All reviews
- All reviews
- Families
- Couples
- Business
Excellent
10.0
Pros: Good location; friendly staff and updated rooms
Good
7.0
Pros: The rooms were well set up. The ambience was very welcoming and peaceful. Elevators were always working efficiently.
Excellent
10.0
Pros: Location
Excellent
8.8
Pros: Location/
Excellent
8.0
Pros: Location to Michigan Ave and large screen TV.
Excellent
9.0
Pros: Beds were very comfortable. Great lounge area in lobby to gather with family.
Excellent
10.0
Pros: Quiet
Excellent
10.0
Pros: Good location, comfortable, quiet
Excellent
9.5
Pros: Convenient location
Excellent
8.3
Pros: Worked around food allergies
Okay
5.5
Pros: Gym was good
Excellent
9.3
Pros: Loved the location! Clean, comfortable downtown hotel.
Details
Reviews
Overall 8.9 Excellent
Based on 3,740 reviews
Location
9.5
Cleanliness
9.0
Service
8.6
Room
8.5
WiFi
8.1
Breakfast
6.9
Pool
5.7
Bar
9.2
Service
9.1
Location
8.9
Room
7.5
Breakfast
6.5
Pool
6.1
Value
4.6
Location
9.7
Cleanliness
8.8
Room
8.8
Comfort
8.4
Service
8.2
Breakfast
7.0
Location
9.6
Service
8.8
Room
8.3
Comfort
8.2
10.0 Excellent
Pros: Good location; friendly staff and updated rooms
Cons:
7.0 Good
Pros: The rooms were well set up. The ambience was very welcoming and peaceful. Elevators were always working efficiently.
Cons:
10.0 Excellent
Pros: Location
Cons: Too crowded
8.8 Excellent
Pros: Location/
Cons: N/A
8.0 Excellent
Pros: Location to Michigan Ave and large screen TV.
Cons: Not sure why hotel gets 4.5 rating, seems like a good 4 star hotel. For 4.5 star, would expect a better bathroom(standard bath tub) and better carpet in the room.
9.0 Excellent
Pros: Beds were very comfortable. Great lounge area in lobby to gather with family.
Cons: I like to store my toiletries out of the way in the bathroom, there really wasn't a place to do this in this bathroom.
10.0 Excellent
Pros: Quiet
Cons: No
10.0 Excellent
Pros: Good location, comfortable, quiet
Cons:
9.5 Excellent
Pros: Convenient location
Cons: Nothing
8.3 Excellent
Pros: Worked around food allergies
Cons: Parking is too expensive
5.5 Okay
Pros: Gym was good
Cons: Tv/cable didn’t work Very noisy given the hospital location
9.3 Excellent
Pros: Loved the location! Clean, comfortable downtown hotel.
Cons:
At the Hyatt Centric Chicago Magnificent Mile Hotel, you're in the heart of Chicago, steps from Michigan Avenue, the Gold Coast neighborhood, and Lake Michigan.Shining like a diamond in downtown Chicago, the outside of our hotel is sleek and modern; inside guests will enjoy the brand new $25M fully renovated product with modern design completed in June 2013. Guests will enjoy brand new rooms, with 46 inch LCD TVs, mini fridge, and a luxurious design.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
Overall 8.6 Excellent
Based on 3,591 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
9.5
Pros: The history, beautiful lobby
Excellent
8.0
Pros: Location
Good
7.0
Pros: Helpful staff and clean room.
Good
6.0
Excellent
10.0
Pros: Love the Drake! Location is perfect. Bar and Breakfast so convenient!
Excellent
9.5
Pros: Bed was super soft and view was great.
Excellent
8.3
Pros: We spent our wedding weekend here. Absolutely loved it! We were treated like royalty, despite that our wedding was held at another venue. The staff was truly wonderful! And I loved the text messages from the concierge/guest services team. It was nice to know that someone was looking out for us. The room was huge with a spectacular lake view that we could enjoy while laying on the bed. The linens were high-quality as well. The location simply cannot be beat - walkable to Gold Coast/Mag Mile/beach/lakefront and to the Red Line.
Okay
4.5
Pros: It's an historic hotel on Lake Michigan at the south end of the Gold Coast - What's not to like. The bartender Polo. Great drinks, personality and service.
Mediocre
2.0
Excellent
10.0
Excellent
10.0
Pros: The Bar was coil
Good
7.5
Pros: local great downstairs bar great Staff were great Love the seat in the elevator. lots of towels, facial towels are nice. bed was excellent but prefer sheets nice large room, but no refer. Clean except dirty towel left on entry floor and disposable razor protective cap left in bathroom when we walked in.
Details
Reviews
Overall 8.6 Excellent
Based on 3,591 reviews
Beach
10.0
Location
9.6
Service
8.5
Vibe
8.2
Breakfast
8.2
Comfort
6.1
Wellness
6.0
Room
6.0
Value
5.3
Cleanliness
5.0
WiFi
4.5
Location
9.6
Service
8.7
Breakfast
8.3
Comfort
6.3
Room
5.8
Cleanliness
5.1
Location
9.7
Service
8.6
Breakfast
8.0
Comfort
6.1
Room
5.2
Cleanliness
4.4
Location
9.5
Service
8.7
Room
5.6
9.5 Excellent
Pros: The history, beautiful lobby
Cons: Loud a/c
8.0 Excellent
Pros: Location
Cons: Wi-Fi service even the Hilton honors service Is AWFUL. sadly after staying here for 40 years I won’t be back.
7.0 Good
Pros: Helpful staff and clean room.
Cons: Quite far from Orchestra Hall.
6.0 Good
Pros:
Cons: Peeling ceiling paint, broken safe in room, no conditioner in room, gift shop closed for no reason 15 minutes early. . . front desk could not help me as a third party runs the shop
10.0 Excellent
Pros: Love the Drake! Location is perfect. Bar and Breakfast so convenient!
Cons: Could use a bit more staff at check in
9.5 Excellent
Pros: Bed was super soft and view was great.
Cons: I did not know there was a $75 deposit added to the bill when checking in. They take the payment first then had to wait several days to get it back. This needs to be said in the website so it's part of the traveling budget.
8.3 Excellent
Pros: We spent our wedding weekend here. Absolutely loved it! We were treated like royalty, despite that our wedding was held at another venue. The staff was truly wonderful! And I loved the text messages from the concierge/guest services team. It was nice to know that someone was looking out for us. The room was huge with a spectacular lake view that we could enjoy while laying on the bed. The linens were high-quality as well. The location simply cannot be beat - walkable to Gold Coast/Mag Mile/beach/lakefront and to the Red Line.
Cons: The mattress and pillows felt a bit tired - we are spoiled with luxury bedding at home. The coffee table also looked worn and felt wobbly. The ground-floor lobby adjacent to the elevators could really benefit from a makeover. It's dark and drab and didn't even feel like the same place as the upper floors.
4.5 Okay
Pros: It's an historic hotel on Lake Michigan at the south end of the Gold Coast - What's not to like. The bartender Polo. Great drinks, personality and service.
Cons: Our room was run down. The front desk told us it was a beautiful room on the 3rd floor. We couldn't see the lake unless we stood at the window. The room itself had the following issues: 1. Dark, 2. Bad air-conditioning - even at a setting of 60 degrees, our room never got cool. In fact, the corridor was freezing and way cooler than our room. 3. The windows were dirty preventing a clear view 4., the light in the closet was out. 5. My wife couldn't get the shower to work. 6. The toilet paper dispenser protrudes into the sitting area of the toilet so that you're jabbed in the side. 7. When I went to turn the lights on as the room was dark, I found that the floor lamp was not plugged in and also discovered that the plug was "pulled" out from the wall. When plugging the lamp in I saw that the wall paper was peeling away from the wall to my left and that the plaster was crumbling to my right. I was told that this beautiful room was the last room but I would get $100 off my bill. In addition to the above, there was trash and used room service trays left in the hall. I told the manager before going to dinner and three hours later, the items were still there. This was not worth the money paid even with $100 off. Hilton, and especially the Drake, should be ashamed for foisting this room on us.
2.0 Mediocre
Pros:
Cons: My hotel rom was not ready during check in time and I had to wait 5 hours and missed my friends wedding event
10.0 Excellent
Pros:
Cons: No refrigerator in our room.
10.0 Excellent
Pros: The Bar was coil
Cons:
7.5 Good
Pros: local great downstairs bar great Staff were great Love the seat in the elevator. lots of towels, facial towels are nice. bed was excellent but prefer sheets nice large room, but no refer. Clean except dirty towel left on entry floor and disposable razor protective cap left in bathroom when we walked in.
Cons: bathtub filled with water when showering, should have something to drink from in bathroom paint flaking off ceiling Had to eat breakfast on my knees as not enough seating Windows were dirty, paid $50.00 extra per day to look out dirty windows. Door to the room wouldn't close automatically - had to close it each time. you have us from the US, we live in AU. We usually stay at the Knickerbocker and went for your hotel as I had always wanted to stay there.
The Drake, a Hilton Hotel is a historic downtown Chicago hotel in the Gold Coast, and has been a symbol of elegance and style since its opening in 1920. Celebrities and guests from around the world stay at our hotel to experience our first class service and excellent Chicago hotel location where the Magnificent Mile begins. Chicago City Attractions include Navy Pier, Michigan Avenue, Magnificent Mile shopping and dining, Lake Michigan, Bloomingdale's, Oak Street Beach, Chicago Gold Coast, John Hancock Center, Water Tower Place, Lincoln Park Zoo, and North Avenue Beach. We offer stunning city and Lake Michigan views in the center of Chicago's famous shopping, nightlife, culture and local dining area. The Drake Dining Options include Café on Oak, serving breakfast daily, Coq d’Or Restaurant & Lounge, and Palm Court, where you can enjoy Afternoon Tea. Coq d’Or and Palm Court feature live entertainment on weekends. You'll enjoy the best of both worlds with luxurious guest rooms, opulent suites, uncompromising service and world-class amenities, plus all the high tech extras you've come to rely on. We look forward to welcoming you. Our Chicago hotel accommodations offer Serta Serenity Beds, high style furniture, WiFi (usage fee), European-style bed linens, Italian marble bathrooms, Deluxe bath amenities, and clock radios. All our accommodations are 100% smoke-free.
Discover Chicago’s Gold Coast at a prime location on the Magnificent Mile. The Westin Michigan Avenue Chicago places you in the center of activity, within walking distance of shops, theater and renowned sites including The Art Institute, Navy Pier, Grant Park and Wrigley Field. Find your respite downtown in stylishly appointed hotel rooms and suites, featuring expansive views, Heavenly® Beds and signature bath amenities. Indulge your love of surf and turf with distinctive fare at The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation's Restaurant News. Plan flawless meetings and celebrations with confidence in 36,820 square feet of well-appointed event space, enhanced by natural light, custom catering and expert planning. After a day of activity, reset your body in our WestinWORKOUT® Fitness Studio or soothe your senses at our Body Rituals Boutique Spa. With an ideal location amid the lively pulse of the city, an elevated experience awaits you at The Westin Michigan Avenue Chicago.
Overall 8.6 Excellent
Based on 1,971 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
Excellent
9.0
Pros: Great location
Excellent
8.0
Pros: Location.
Excellent
10.0
Pros: The willingness of staff to help and provide an amazing experience
Excellent
10.0
Pros: Convenient location. Great staff
Excellent
10.0
Pros: Staff was very accommodating. Location and amenities were excellent/
Excellent
10.0
Pros: The room was great and very comfortable. When we had an issue with the tv, the front desk immediately sent up a maintenance man who was also extremely nice and accommodating. The staff overall was helpful and very friendly. We had a great night there.
Excellent
10.0
Pros: Everything! My favorite hotel in Chicago! The perfect location! 10 minute walk to the beach surrounded by all types of shopping and restaurants. Touristy but a couple of blocks away from upper end residential. 15 minute walk from my favorite eatery-The Tavern on Rush.
Excellent
10.0
Pros: Great location and service! Comfortable beds and free wireless if youre a member of their rewards program!
Excellent
10.0
Pros: Front desk staff was very helpful as we arrived before check-in time on getting us into a room quickly. Gave us a suggestion on where to grab some lunch and when we were done our room was ready.
Good
7.0
Pros: Location
Excellent
10.0
Pros: Room was clean, bed was comfortable. Friendly staff!
Excellent
8.0
Pros: The location was perfect since it was close to everything I needed.
Details
Reviews
Overall 8.6 Excellent
Based on 1,971 reviews
Beach
10.0
Location
9.2
Service
8.6
Cleanliness
8.3
Room
7.8
WiFi
6.9
Breakfast
6.8
Comfort
6.2
Wellness
5.9
Value
4.8
Location
8.9
Service
8.5
Cleanliness
8.4
Room
7.3
Comfort
5.7
Value
4.7
Location
9.3
Service
8.9
Room
7.3
Comfort
6.3
Value
4.8
Location
9.3
Service
8.2
Room
7.4
Vibe
6.8
Comfort
6.4
9.0 Excellent
Pros: Great location
Cons: Price of the valet parking was almost as much as the room.
8.0 Excellent
Pros: Location.
Cons: It's 2019. And the WiFi is not free.
10.0 Excellent
Pros: The willingness of staff to help and provide an amazing experience
Cons: No.
10.0 Excellent
Pros: Convenient location. Great staff
Cons:
10.0 Excellent
Pros: Staff was very accommodating. Location and amenities were excellent/
Cons:
10.0 Excellent
Pros: The room was great and very comfortable. When we had an issue with the tv, the front desk immediately sent up a maintenance man who was also extremely nice and accommodating. The staff overall was helpful and very friendly. We had a great night there.
Cons:
10.0 Excellent
Pros: Everything! My favorite hotel in Chicago! The perfect location! 10 minute walk to the beach surrounded by all types of shopping and restaurants. Touristy but a couple of blocks away from upper end residential. 15 minute walk from my favorite eatery-The Tavern on Rush.
Cons: Nothing to dislike from this visit
10.0 Excellent
Pros: Great location and service! Comfortable beds and free wireless if youre a member of their rewards program!
Cons:
10.0 Excellent
Pros: Front desk staff was very helpful as we arrived before check-in time on getting us into a room quickly. Gave us a suggestion on where to grab some lunch and when we were done our room was ready.
Cons:
7.0 Good
Pros: Location
Cons: A/c sucked
10.0 Excellent
Pros: Room was clean, bed was comfortable. Friendly staff!
Cons: Not as luxurious as other 4 star hotels. Lobby could use a facelift; lobby bar. Room shower wasn't bad, could be bigger.
8.0 Excellent
Pros: The location was perfect since it was close to everything I needed.
Cons: The process for checking in. For some reason, the chip on my card was not working, and they could have just swiped the card to make it work. If I didn't ask them to swipe it, they would have probably not let me into my room.
Discover Chicago’s Gold Coast at a prime location on the Magnificent Mile. The Westin Michigan Avenue Chicago places you in the center of activity, within walking distance of shops, theater and renowned sites including The Art Institute, Navy Pier, Grant Park and Wrigley Field. Find your respite downtown in stylishly appointed hotel rooms and suites, featuring expansive views, Heavenly® Beds and signature bath amenities. Indulge your love of surf and turf with distinctive fare at The Grill on the Alley, named to the Fine Dining Hall of Fame by Nation's Restaurant News. Plan flawless meetings and celebrations with confidence in 36,820 square feet of well-appointed event space, enhanced by natural light, custom catering and expert planning. After a day of activity, reset your body in our WestinWORKOUT® Fitness Studio or soothe your senses at our Body Rituals Boutique Spa. With an ideal location amid the lively pulse of the city, an elevated experience awaits you at The Westin Michigan Avenue Chicago.
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Overall 8.6 Excellent
Based on 1,933 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: The room was beautiful
Excellent
10.0
Pros: The location, the charming vintage look, very friendly and helpful staff. Bed was very comfortable and exceptional toiletries.
Excellent
9.5
Pros: the location and room cleaning staff were amazing
Excellent
8.0
Pros: The cleanliness and the boutique hotel vibe. Also really like the room setup. It was also a fabulous location.
Good
6.0
Pros: Location
Okay
4.0
Pros: Location
Excellent
10.0
Pros: It was close to my son’s apt
Excellent
8.8
Pros: Location
Excellent
9.5
Pros: Ridiculously beautiful! Very nice and we are addicted to robes now! Thank you for making this such a nice stay for my daughter and son-in-law.
Good
7.5
Excellent
8.3
Pros: The hotel was close to a lot of restaurants and Downtown Chicago but still a quiet location. Our room was clean and very comfortable. Our room is at the top floor with wonderful views of the city. Staff are very nice.
Excellent
10.0
Pros: Great location, cozy brownstone neighborhood. Close to everything. Great room, very clean. Staff were very friendly.
Details
Reviews
Overall 8.6 Excellent
Based on 1,933 reviews
Beach
10.0
Location
9.3
Service
8.3
Vibe
8.0
WiFi
7.6
Amenities
6.8
Cleanliness
6.3
Room
6.3
Comfort
5.7
Wellness
5.0
Breakfast
3.9
Location
9.4
Service
7.9
Vibe
7.4
Cleanliness
6.4
Comfort
5.8
Room
5.4
Location
9.5
Service
7.9
Vibe
7.4
Amenities
6.3
Cleanliness
5.6
Comfort
4.9
Room
4.9
Service
7.9
Vibe
7.5
Amenities
6.6
Food
6.0
Room
5.7
Comfort
5.1
Location
9.4
Service
8.3
Room
5.4
10.0 Excellent
Pros: The room was beautiful
Cons:
10.0 Excellent
Pros: The location, the charming vintage look, very friendly and helpful staff. Bed was very comfortable and exceptional toiletries.
Cons: The fact that there is no pool but it was okay as the location was so beautiful and close to excellent restaurants and bars and the lake!
9.5 Excellent
Pros: the location and room cleaning staff were amazing
Cons: that there was no complimentary coffee! that's terrible!
8.0 Excellent
Pros: The cleanliness and the boutique hotel vibe. Also really like the room setup. It was also a fabulous location.
Cons: The walls were not soundproofed...heard music in the middle of the night from room next door. Not sure if the guest intended for it to be so loud but it was the same song played over and over again from 3 am to 4:30am.
6.0 Good
Pros: Location
Cons: Room was the size of a closet and bed was like a futon
4.0 Okay
Pros: Location
Cons: Staff refused to accommodate Simple requests like fresh towels.
10.0 Excellent
Pros: It was close to my son’s apt
Cons: No coffee pot
8.8 Excellent
Pros: Location
Cons: Room was smaller than expected.
9.5 Excellent
Pros: Ridiculously beautiful! Very nice and we are addicted to robes now! Thank you for making this such a nice stay for my daughter and son-in-law.
Cons: Limited dining options at hotel restaurant and had to eat out each day of stay. It wasn’t our plan to do that but really had no choice..
7.5 Good
Pros:
Cons: Car park very expensive
8.3 Excellent
Pros: The hotel was close to a lot of restaurants and Downtown Chicago but still a quiet location. Our room was clean and very comfortable. Our room is at the top floor with wonderful views of the city. Staff are very nice.
Cons: Although our room was in good condition, as soon as you get out of the elevators, hallway is outdated. We were placed at the top floor and it seems like some of the rooms are being used as storage. Someone knocked at our room because they thought that our room was where their training is being held.
10.0 Excellent
Pros: Great location, cozy brownstone neighborhood. Close to everything. Great room, very clean. Staff were very friendly.
Cons: Not a thing. We will return to this hotel many times in the future.
You'll be centrally located in Chicago with a stay at Ambassador Chicago, within a 15-minute walk of Chicago History Museum and 900 North Michigan Shops. Featured amenities include complimentary wired Internet access, a 24-hour business center, and limo/town car service. Planning an event in Chicago? This hotel has facilities measuring 8600 square feet (799 square meters), including conference space.
Overall 8.4 Excellent
Based on 3,183 reviews
All reviews
- All reviews
- Couples
- Families
- Business
Excellent
8.0
Pros: Location. Room very clean. Front desk staff very helpful.
Excellent
9.0
Okay
5.0
Pros: The location
Poor
1.0
Pros: location
Good
7.0
Pros: We loved the location, easy walking to most downtown locations. Uber and Lyft were also easy to access from this location. Our room was nice and clean. Overall we were pleased.
Excellent
10.0
Pros: Roof Top and Nice Large Double Sink Vanity, the refrigerator in room was a nice bonus for our leftovers. Very comfortable bedding and plenty of pillows.
Excellent
10.0
Pros: Super comfy bed, nice sheets, awesome view, spacious room. Easy access to the high points in the city.
Good
6.3
Pros: The room was large and the beds were comfortable. The bathroom was clean.
Okay
5.5
Mediocre
3.0
Pros: The only thing I like about this hotel stay was the location. I wasnt that far from the Chicago theater where I was going to an event.
Excellent
9.5
Pros: I really enjoyed the comfy beds. They give a great night sleep!
Excellent
10.0
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Details
Reviews
Overall 8.4 Excellent
Based on 3,183 reviews
Location
9.2
Bar
8.0
Room
8.0
Service
7.4
Breakfast
6.8
Comfort
6.3
WiFi
6.1
Wellness
5.4
Value
5.2
Location
9.4
Room
7.5
Service
7.4
Amenities
6.4
Comfort
6.1
Location
9.0
Room
7.9
Cleanliness
7.7
Service
7.2
Bar
6.9
Amenities
6.2
Room
7.0
Service
7.0
8.0 Excellent
Pros: Location. Room very clean. Front desk staff very helpful.
Cons: Lots of partygoers to 4th floor bar. One night, large crowd hanging around in lobby and in front of building. Made it a little uncomfortable coming into hotel.
9.0 Excellent
Pros:
Cons: The club atmosphere was unexpected. Thank goodness we had our noise machine to drown out the sound of the music that came into our room.
5.0 Okay
Pros: The location
Cons: Did not have correct room type(that I booked) and elevator was out of service
1.0 Poor
Pros: location
Cons: Rude staff! Booked deluxe king, was given a double bed room and all that the staff could say was - Sorry we are over sold! Water is charged for extra Room phone did not work Was charged taxes again on card, although it was paid Disappointing experien
7.0 Good
Pros: We loved the location, easy walking to most downtown locations. Uber and Lyft were also easy to access from this location. Our room was nice and clean. Overall we were pleased.
Cons: I'd read some reviews about this hotel and got nervous about the noise from the rooftop bar. I asked for a quiet room at check-in and was told I'd be upgraded. Despite this, if you need quiet to sleep before 2 a.m., this is not the hotel for you.
10.0 Excellent
Pros: Roof Top and Nice Large Double Sink Vanity, the refrigerator in room was a nice bonus for our leftovers. Very comfortable bedding and plenty of pillows.
Cons: The in room coffee was not good and not having a coffee shop nearby. Needed extra time to check out, only allowed 30 minutes after check out. Most hotels will extend 1 hour. This was a Monday morning, so check in was light.
10.0 Excellent
Pros: Super comfy bed, nice sheets, awesome view, spacious room. Easy access to the high points in the city.
Cons: Elevators were very slow
6.3 Good
Pros: The room was large and the beds were comfortable. The bathroom was clean.
Cons: The noise from the roof top bar kept us up all night. The elevator for the bar was broken for two days making the wait for our elevator very long. We were on the forth floor and could hear the people standing in line for the bar. Because the elevator was broken we had to walk our luggage upstairs three floors ( six flights of stairs ).
5.5 Okay
Pros:
Cons: Signed up to check in early, room was not available got stuck with 2 queen beds?!? The bathroom flooded while I was in the shower. Maintenance man was really helpful and super nice.
3.0 Mediocre
Pros: The only thing I like about this hotel stay was the location. I wasnt that far from the Chicago theater where I was going to an event.
Cons: Overall I didnt like this hotel. We were put in a handicap room and was lied to about the way they assign rooms not knowing that I work for a hotel myself. When i corrected the response by letting them know the protocol they got quiet
9.5 Excellent
Pros: I really enjoyed the comfy beds. They give a great night sleep!
Cons: It is a great hotel, but the rooms can be a bit too cold even when adjusting the temperature.
10.0 Excellent
Pros: Staff were excellent. Room was lovely, clean and spacious. Bed was super comfy. Keurig was convenient to have.
Cons: I could not for the life of me figure out how to get the lamps by the side of the bed to turn on. There was a switch on the wall, but no matter how many times I pressed it, no light. Lamps were plugged in. Finally I shook the lamp and it turned on...
Chicagos luxury boutique hotel, The Godfrey Hotel Chicago located in the downtown River North neighborhood, a few blocks from Michigan Avenue. With 221 abundantly sized guest rooms and suites and sophisticated amenities including a boutique spa, fitness center, a 4th floor retractable roof-scape lounge and meeting space. The high touch guest service experience is intuitively designed to ensure that you Discover Your element.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Overall 8.4 Excellent
Based on 2,708 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Staff was very helpful
Excellent
10.0
Pros: Location for shopping
Okay
5.8
Pros: The location was the best part of the hotel.
Good
6.3
Pros: l loved your wall papers!
Excellent
10.0
Pros: Great location! Would def stay there again!
Excellent
8.0
Pros: Quiet, safe area, close to everything, room had nice layout.
Excellent
8.8
Pros: The location is good, and the bed was comfortable.
Good
7.5
Pros: Late check out!
Okay
5.5
Pros: Location
Excellent
9.5
Pros: The location right on the magnificent mile is great
Excellent
10.0
Pros: We love the property in all respects. We hope you get that union situation squared away soon. The picketers did not bother me a bit, this is all a part of the American process and I’m sure it will get resolved.
Excellent
10.0
Pros: Beautiful room. Clean, quiet, two televisions and comfortable king bed.
Details
Reviews
Overall 8.4 Excellent
Based on 2,708 reviews
Location
9.6
WiFi
8.6
Service
8.2
Room
7.9
Cleanliness
7.8
Comfort
7.3
Bar
7.2
Amenities
5.8
Breakfast
5.3
Location
9.7
Cleanliness
7.6
Service
7.6
Value
7.2
Room
7.2
Amenities
5.6
Location
9.6
Service
8.1
Room
7.6
Vibe
7.4
Value
6.3
Amenities
5.8
Location
9.5
Service
8.5
Room
7.2
Value
6.9
Vibe
6.6
Location
9.7
Room
7.8
10.0 Excellent
Pros: Staff was very helpful
Cons: The people outside striking
10.0 Excellent
Pros: Location for shopping
Cons: The Valet we drove up and no one there so we had to park at the Hospital and carry our bags over
5.8 Okay
Pros: The location was the best part of the hotel.
Cons: The workers were on strike so we had to keep asking for towels. The rooms have thin walls we heard every conversation our neighbors were having and it wasn’t dirty just not the cleanest.
6.3 Good
Pros: l loved your wall papers!
Cons: The water pressure was horrible!
10.0 Excellent
Pros: Great location! Would def stay there again!
Cons:
8.0 Excellent
Pros: Quiet, safe area, close to everything, room had nice layout.
Cons: Wish I knew in advance there was a housekeeping strike. However it didn't affect my stay. I just don't like crossing picket lines.
8.8 Excellent
Pros: The location is good, and the bed was comfortable.
Cons: At peak times there was a long wait for the elevator.
7.5 Good
Pros: Late check out!
Cons: The clerk didn’t honor late check out request after checking late form trip.
5.5 Okay
Pros: Location
Cons: Air conditioner was blowing on my head while I slept. Closet light would turn on every time someone who slam a door in the hallway. Union employees were striking outside the hotel each day of our stay.
9.5 Excellent
Pros: The location right on the magnificent mile is great
Cons: There was a strike going on so I was a bit concerned some employees or ex employees were not being treated with the respect they deserve.
10.0 Excellent
Pros: We love the property in all respects. We hope you get that union situation squared away soon. The picketers did not bother me a bit, this is all a part of the American process and I’m sure it will get resolved.
Cons: Could you put a Keurig coffee machine in the rooms with some Starbucks coffee K cups? Is there anyway you could get Starbucks and/or Pete’s coffee in the lobby bar?
10.0 Excellent
Pros: Beautiful room. Clean, quiet, two televisions and comfortable king bed.
Cons: There are many picketers outside they are loud. They are yelling about not staying there. It is embarrassing coming in and going out of the hotel. These picketers have ben there for going on 2 years.
Stay in the heart of the city at the Cambria Hotel Chicago Magnificent Mile. Enjoy stellar city views from our rooftop lounge, sit down for a meal at our restaurants or host an event in our meeting space. Connect with our free WiFi and experience nearby iconic attractions like Navy Pier and the Willis Tower. Room amenities include an HDTV, spa-like bathroom and coffee maker. Some rooms feature a sofa sleeper. No pets allowed. Celebrate Valentines Day with one of our King Suites. Your accommodations include champagne and an artisanal cheese platter. Daily parking is also included. Please note that guests booking more than 1 night will get the rose, vase, champagne and cheese platter on first night of stay only.
Imagine finding your own intimate, little haven in the heart of Chicagos Gold Coast. At Claridge House, youll wake up in a true neighborhood that feels worlds away from a typical big city hotel experience. You can start your day with a stroll to the lake front or a jog in Lincoln Park before discovering a new caf for lunch. A stay at Claridge House feels more like a homecoming, and its always easy to enjoy Chicago like a local.When not exploring the Windy City, relax in one of 165 newly renovated guest rooms featuring a chic, residence-style dcor. Sip a martini or snack on appetizers at Juniper. Close a quick deal in our beautiful boardroom. Work up a sweat in our movement studio or get a pedicure and massage at our onsite spa. And breathe easy were 100% smoke-free.Claridge House is your home in the heart of Chicago's Gold Coast.
Overall 8.3 Excellent
Based on 1,147 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Very clean, friendly staff, great location.
Excellent
10.0
Pros: cleanliness of the room
Okay
5.0
Pros: The area around the hotel was nice and convenient compared to its price
Excellent
8.0
Pros: It was in a neighbourhood
Excellent
8.8
Pros: Lovely stylish rooms and helpful staff. Picturesque location.
Excellent
10.0
Pros: The location was perfect for short uber rides to everything we went to Chicago to see. Felt more personable than the big chain hotels.
Excellent
8.3
Pros: Newly renovated
Excellent
9.3
Pros: The bed was really comfortable and the location was fantastic.
Good
7.0
Pros: Location. Rudy in breakfast room was helpful and efficient. Beds were comfortable. Good response from staff when asked questions or requiring services.
Excellent
9.5
Excellent
10.0
Pros: Comfy bed, good bathroom lighting
Excellent
9.3
Pros: Very relaxing comfortable bed
Details
Reviews
Overall 8.3 Excellent
Based on 1,147 reviews
Location
9.2
Service
8.0
WiFi
7.8
Cleanliness
6.2
Room
6.2
Breakfast
5.8
Comfort
4.5
Location
9.4
Service
7.9
Vibe
7.7
Cleanliness
6.0
Amenities
6.0
Room
5.4
Comfort
4.6
Location
9.1
Service
8.1
Cleanliness
6.4
Room
5.9
Value
5.8
Comfort
4.6
Location
9.1
Service
8.2
Room
5.5
Comfort
4.2
Location
9.3
Service
8.1
Vibe
7.3
Amenities
5.7
Room
5.3
Comfort
4.2
10.0 Excellent
Pros: Very clean, friendly staff, great location.
Cons: Parking is $59.
10.0 Excellent
Pros: cleanliness of the room
Cons: no
5.0 Okay
Pros: The area around the hotel was nice and convenient compared to its price
Cons: The front desk lady was unhelpful and rude when I was checking out. The hotel front desk also put me into a voicemail when I called for a room service. Very disappointing experience with a 4 star hotel
8.0 Excellent
Pros: It was in a neighbourhood
Cons: Room had a window with a view of the interior of the hotel with a fire escape , very small room for four of us , good thing I have young children we all had to share a bed
8.8 Excellent
Pros: Lovely stylish rooms and helpful staff. Picturesque location.
Cons: In a front room and could hear lobby music quite loudly.
10.0 Excellent
Pros: The location was perfect for short uber rides to everything we went to Chicago to see. Felt more personable than the big chain hotels.
Cons:
8.3 Excellent
Pros: Newly renovated
Cons: Wet slow elevator
9.3 Excellent
Pros: The bed was really comfortable and the location was fantastic.
Cons: We asked to move rooms on arrival as the room on the 5th floor looked out onto the generators. We ended up on the 9th floor which was much lighter and had an open view. The terrace bar was packed away very early.
7.0 Good
Pros: Location. Rudy in breakfast room was helpful and efficient. Beds were comfortable. Good response from staff when asked questions or requiring services.
Cons: We chose hotel for location and breakfast. We thought it was full breakfast but really it was continental style. The service was so haphazard as to be laughable - 35 minutes waiting for the pre-prepared fruit and roll. Rudy was one of the few employees who seemed to get the idea that quicker service was needed. Sadly we probably will not return here. Too many other hotels with higher quality rooms and full breakfast options.
9.5 Excellent
Pros:
Cons: Price to park Tax on "urban fee"
10.0 Excellent
Pros: Comfy bed, good bathroom lighting
Cons: They gave me a handicapped room (Which I did not request) I wonder what a regular bathroom looks like. It was functional though. Better than an average handicapped (bath) room.
9.3 Excellent
Pros: Very relaxing comfortable bed
Cons: Only one elevator
Imagine finding your own intimate, little haven in the heart of Chicagos Gold Coast. At Claridge House, youll wake up in a true neighborhood that feels worlds away from a typical big city hotel experience. You can start your day with a stroll to the lake front or a jog in Lincoln Park before discovering a new caf for lunch. A stay at Claridge House feels more like a homecoming, and its always easy to enjoy Chicago like a local.When not exploring the Windy City, relax in one of 165 newly renovated guest rooms featuring a chic, residence-style dcor. Sip a martini or snack on appetizers at Juniper. Close a quick deal in our beautiful boardroom. Work up a sweat in our movement studio or get a pedicure and massage at our onsite spa. And breathe easy were 100% smoke-free.Claridge House is your home in the heart of Chicago's Gold Coast.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
Overall 8.2 Excellent
Based on 4,933 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Excellent
10.0
Pros: Staff were excellent, recognized us from 2 years ago. Great location, so convenient
Excellent
9.3
Pros: Very cozy hotel in the heart of Chicago. The staff are friendly and the rooms are comfortable. I especially liked the sheets and bedding.
Excellent
8.8
Pros: Great location. Very comfortable.
Excellent
10.0
Pros: Excellent location
Excellent
10.0
Pros: We love this hotel and we keep coming back.
Excellent
8.8
Pros: Great location for all the places we wanted to visit. Near the bus stops and train station. Room was good enough and served the purpose- comfy bed!
Excellent
9.3
Pros: Great location
Okay
5.0
Pros: Easy to get to Clean
Excellent
9.5
Pros: Bellman and front desk was fantastic. Loved the restaurant. Bathroom tub needs updating and torn chairs.
Good
7.5
Pros: Great location and friendly staff.
Good
6.3
Pros: Staff were very friendly & good location . Bed very comfortable.
Excellent
10.0
Pros: Located in Magnificent Mile, close to Starbucks, Macy’s, taxi station in front. Enterprise close by.
Details
Reviews
Overall 8.2 Excellent
Based on 4,933 reviews
Location
9.6
Service
8.9
Beach
8.6
Comfort
6.6
Cleanliness
6.5
WiFi
6.1
Room
6.0
Breakfast
5.3
Vibe
4.8
Wellness
4.2
Amenities
3.9
Location
9.8
Service
9.3
Comfort
6.2
Cleanliness
6.1
Room
6.1
Breakfast
5.5
Amenities
4.4
Vibe
3.6
Location
9.6
Service
8.5
Cleanliness
6.6
Food
6.4
Comfort
5.8
Breakfast
5.3
Room
5.3
Vibe
3.7
Amenities
3.0
Location
9.4
Service
9.1
Comfort
6.8
Cleanliness
6.8
Value
6.5
Room
6.0
Amenities
4.2
Vibe
3.9
Location
9.7
Service
9.1
Room
5.3
10.0 Excellent
Pros: Staff were excellent, recognized us from 2 years ago. Great location, so convenient
Cons: Nothing
9.3 Excellent
Pros: Very cozy hotel in the heart of Chicago. The staff are friendly and the rooms are comfortable. I especially liked the sheets and bedding.
Cons:
8.8 Excellent
Pros: Great location. Very comfortable.
Cons:
10.0 Excellent
Pros: Excellent location
Cons: Nothing
10.0 Excellent
Pros: We love this hotel and we keep coming back.
Cons:
8.8 Excellent
Pros: Great location for all the places we wanted to visit. Near the bus stops and train station. Room was good enough and served the purpose- comfy bed!
Cons: It wasn’t as clean as it should have been.
9.3 Excellent
Pros: Great location
Cons: mattress was hard and the dressers did not have any drawers to store clothes
5.0 Okay
Pros: Easy to get to Clean
Cons: Hardest bed I have ever slept on. Back killer
9.5 Excellent
Pros: Bellman and front desk was fantastic. Loved the restaurant. Bathroom tub needs updating and torn chairs.
Cons:
7.5 Good
Pros: Great location and friendly staff.
Cons: Small and dark rooms.
6.3 Good
Pros: Staff were very friendly & good location . Bed very comfortable.
Cons: No tea or coffee facilities in room & had to go downstairs & pay over the top prices for a cup of coffee. Had breakfast once in hotel & couldn't eat it overcooked & dried out.
10.0 Excellent
Pros: Located in Magnificent Mile, close to Starbucks, Macy’s, taxi station in front. Enterprise close by.
Cons: Only two small elevators. Lousy internet access.
The Whitehall Hotel sits at the confluence of the city's civic and cultural life, allowing guests an upfront view of luxury, innovation and exploration. Exquisite dining, thrilling nightlife, phenomenal public transit, unforgettable neighborhoods, and an ineffable sense of history permeate the experience of staying at The Whitehall Hotel.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Overall 8.2 Excellent
Based on 4,698 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
10.0
Pros: Loved our stay; fabulous deal on exec king suite that was HUGE. Very quiet and clean. Amazing location one block off Michigan where J Hancock and Cheesecake Factory are. A great find!
Good
6.3
Pros: Pro - location. This hotel is located on the back side of the Hancock Building and just a few blocks from Lake Shore. Also, the bed was very comfortable and they supplied plenty of fluffy pillows which I love but is rare to get even if you ask.
Excellent
9.3
Pros: The bed was very comfortable. Staff was helpful - as soon as we parked a staff person greeted us and helped with our luggage.
Excellent
10.0
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Excellent
8.8
Pros: It was clean and perfect location
Excellent
8.8
Pros: Location super. Staff very friendly.
Excellent
8.3
Pros: Breakfast was in a nearby Café on two of the three days. Breakfast counter in the hotel was limited and expensive in relation to the street Café. After some issues with the bedroom we were immediately upgraded to a larger room on an upper floor. It's a short walk to the lakeshore, from where the fireworks displays can be seen on Wednesday and Saturday nights.
Excellent
9.5
Pros: Super comfy bed; great location; helpful staff
Okay
4.3
Pros: Nothing! This hotel was filthy and the room was musty and damp. I tried to relocate to another room but it was the same. The bed was extremely uncomfortable. I would bet the mattress hasn’t been changed in years and years. The AC did not work. Would never stay there again. The health Dept should check it for mold.
Okay
5.8
Okay
5.1
Pros: No room service! Best thing is the vintage facade and location right off Michigan Ave
Excellent
8.0
Pros: A nice boutique hotel. I was upgraded to a spacious suite. Service is very efficient and friendly.
Details
Reviews
Overall 8.2 Excellent
Based on 4,698 reviews
Location
9.5
Service
7.6
Comfort
6.5
Room
6.1
Cleanliness
5.6
Vibe
5.4
Food
5.1
WiFi
4.5
Amenities
3.6
Breakfast
2.7
Location
9.6
Service
8.1
Cleanliness
5.7
Comfort
5.3
Vibe
4.8
Room
4.4
Amenities
3.6
WiFi
2.9
Location
9.6
Service
7.4
Comfort
6.3
Cleanliness
5.7
Room
5.1
Food
4.9
Vibe
4.2
Amenities
3.6
Location
9.7
Service
6.9
Comfort
6.4
Value
6.2
Room
5.6
Location
9.5
Bar
8.1
Service
7.7
Value
6.2
Comfort
5.8
Room
5.0
Amenities
3.2
Breakfast
3.0
10.0 Excellent
Pros: Loved our stay; fabulous deal on exec king suite that was HUGE. Very quiet and clean. Amazing location one block off Michigan where J Hancock and Cheesecake Factory are. A great find!
Cons:
6.3 Good
Pros: Pro - location. This hotel is located on the back side of the Hancock Building and just a few blocks from Lake Shore. Also, the bed was very comfortable and they supplied plenty of fluffy pillows which I love but is rare to get even if you ask.
Cons: Nothing terrible, just a lot of little things that will keep us from returning. 1. We booked a suite because we travel with our 13 year old son and the bathroom was the smallest I've ever seen in any hotel room we've ever stayed at. The living area of the room was huge. The bedroom one third of that size and the bathroom was about 4'x4'. 2. The bathroom was also low quality. Plastic toilet seat and lid...it felt like an airplane bathroom. The sink was barely big enough to wash my face. There was no door on the shower and we had to request conditioner. 3. There are only two elevators that each only accommodate about 3-4 guests and that's with no luggage. Between my husband and and son and I, we were barely comfortable and we are thin people. In the mornings there were lines in the hallways for the elevators and everytime one opened it was crammed full. We learned to take the stairs. 4. The A/C in our room was not adequate. It was lovely weather in Chicago... Around 77 degrees but we couldn't keep our room cool at night. It was too warm to sleep comfortably. 5. We were I town for pleasure, a quick family trip to a Cubs game and visit our favorite shops. Our alarm went of the first morning at 6am. I'm a light sleeper and that was it for me. Isn't that something that's on the housekeeping list? Turnoff the alarm? In all, it's not a terrible place to stay. But we go to Chicago a few times a year. With so many options out there, we likely won't go back to this one.
9.3 Excellent
Pros: The bed was very comfortable. Staff was helpful - as soon as we parked a staff person greeted us and helped with our luggage.
Cons: We were “upgraded” to a suite but the room was in back of building and view out windows was alley and construction.
10.0 Excellent
Pros: Location was phenomenal. @ doors down from the Hancock, and a block from Michigan Avenue. Amazing views and the hotel was very upscale looking.
Cons: Room wasn't ready when we got there, and it was also pretty warm. Turned the AC way down, but it still didn't cool it enough. You could also hear everything perfectly clear through the doors.
8.8 Excellent
Pros: It was clean and perfect location
Cons: The hotel required some maintenance
8.8 Excellent
Pros: Location super. Staff very friendly.
Cons: Room noise from restroom and air conditioning.
8.3 Excellent
Pros: Breakfast was in a nearby Café on two of the three days. Breakfast counter in the hotel was limited and expensive in relation to the street Café. After some issues with the bedroom we were immediately upgraded to a larger room on an upper floor. It's a short walk to the lakeshore, from where the fireworks displays can be seen on Wednesday and Saturday nights.
Cons: Noise and vibration from the central ventilating duct made it difficult to begin to fall asleep. An attempt to reverse the sleeping position to the end of the bed exposed staining that required a complaint to be made to the Receptionist. We were allocated another room immediately. The original room was 812. Strength of wireless reception is reduced towards the top of the hotel. The hotel was originally built as a Condo Hotel and was poorly served by the furnishings installed by the developer during the construction boom time.
9.5 Excellent
Pros: Super comfy bed; great location; helpful staff
Cons:
4.3 Okay
Pros: Nothing! This hotel was filthy and the room was musty and damp. I tried to relocate to another room but it was the same. The bed was extremely uncomfortable. I would bet the mattress hasn’t been changed in years and years. The AC did not work. Would never stay there again. The health Dept should check it for mold.
Cons: Room was damp. Air conditioner did not work. Bed was old and extremely uncomfortable. Floor was not vacuumed. (See above)
5.8 Okay
Pros:
Cons: Rooms need to be updated ASAP
5.1 Okay
Pros: No room service! Best thing is the vintage facade and location right off Michigan Ave
Cons: Service was lacking in total. Basic room service and maintenance would have changed everything. Gnats filled the bathroom!
8.0 Excellent
Pros: A nice boutique hotel. I was upgraded to a spacious suite. Service is very efficient and friendly.
Cons: gym is small.
With a stay at Raffaello Hotel, you'll be centrally located in Chicago, within a 5-minute walk of John Hancock Center and Water Tower Place. Featured amenities include complimentary wired Internet access, complimentary newspapers in the lobby, and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include a business center, express check-in, and express check-out.
Overall 8.2 Excellent
Based on 4,040 reviews
All reviews
- All reviews
- Families
- Couples
- Solo
- Business
Excellent
8.8
Pros: The bed was super comfy.
Excellent
8.0
Pros: Amazing location. Walking distance to many attractions. Great staff. The hotel employee at the front desk was very kind during check in and check out.
Good
7.0
Pros: The location of the hotel was great and the overall decor of the hotel was very nice, bed was comphy
Excellent
8.2
Pros: The history. Location
Excellent
10.0
Pros: Location
Good
6.8
Pros: Great location
Excellent
8.0
Pros: Big nice room.
Okay
5.5
Pros: Location was good.
Okay
5.0
Pros: The proximity to downtown.
Okay
5.5
Pros: Excellent location. Very close to most tourist spots and transit options.
Okay
4.0
Good
7.0
Details
Reviews
Overall 8.2 Excellent
Based on 4,040 reviews
Beach
9.5
Location
9.4
WiFi
7.7
Service
7.4
Cleanliness
6.5
Room
6.4
Vibe
6.3
Breakfast
5.7
Value
5.3
Comfort
5.1
Amenities
4.5
Wellness
1.9
Location
9.7
Service
7.0
Breakfast
5.6
Cleanliness
5.4
Value
5.2
Room
5.2
Vibe
5.1
Comfort
4.7
Amenities
4.4
Location
9.3
Bar
9.0
Service
7.2
Cleanliness
6.8
Room
6.6
Vibe
6.2
Breakfast
6.0
Comfort
5.1
Value
4.9
Amenities
4.7
Location
9.2
Service
7.1
Cleanliness
6.4
Room
5.3
Vibe
5.1
Location
9.5
Service
7.1
Room
6.1
Comfort
5.0
Amenities
3.9
8.8 Excellent
Pros: The bed was super comfy.
Cons: The shower could have been a little more cleaner.
8.0 Excellent
Pros: Amazing location. Walking distance to many attractions. Great staff. The hotel employee at the front desk was very kind during check in and check out.
Cons: Rooms could use a little updating.
7.0 Good
Pros: The location of the hotel was great and the overall decor of the hotel was very nice, bed was comphy
Cons: The infamous martini bar was closed so we weren't able to go and there was no sign or explaination. The rooms were a bit small.
8.2 Excellent
Pros: The history. Location
Cons: Room was a bit worn down. Bathroom wasn't the cleanest.
10.0 Excellent
Pros: Location
Cons: No, other a $15 charge on my credit card that was not warranted
6.8 Good
Pros: Great location
Cons: The health department has closed the restaurant and Bar
8.0 Excellent
Pros: Big nice room.
Cons: Took a while for my deposit to come back and our fan was broken in the bathroom making it a swamp.
5.5 Okay
Pros: Location was good.
Cons: Parking was very expensive. Staff were not very helpful with luggage and assistance. Front door staff were moody and not welcoming at all.
5.0 Okay
Pros: The proximity to downtown.
Cons: Its more like a 3-star hotel.
5.5 Okay
Pros: Excellent location. Very close to most tourist spots and transit options.
Cons: Was surprised to have such a bad experience especially given the premium pricing. Room was right next to the elevator and the dings kept us up all night. They wouldn't change our room and told us that they're fully booked even though we stayed for five nights. The hotel refused to even heat up my coffee and told me it's against the law! Staff is really unresponsive and take hours to respond to the simplest requests. We weren't even helped with our bags, something you'd think is standard for a high end hotel. They wouldn't merge concurrent bookings and made us check out and check in again. Terrible and very frustrating experience. Would advise anyone against staying here.
4.0 Okay
Pros:
Cons: Hotel charges $15/night for facilities charge. This needs to be reflected in the room price.Extremely sneaky on the part of the hotel. Also this is the first hotel I've been at in a long time that does not have a coffee maker. Will not stay here a
7.0 Good
Pros:
Cons: There is a Restaurant on first floor that was never open from Friday to Sunday. Not sure why. So no food on site. Over priced for what we got. Paying for the name and reputation versus what they actually offer.
Millennium Knickerbocker Chicago is centrally located in Chicago, a 3-minute walk from John Hancock Center and 7 minutes by foot from Museum of Contemporary Art. Featured amenities include a business center, express check-in, and express check-out.
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 8.0 Excellent
Based on 6,509 reviews
All reviews
- All reviews
- Couples
- Families
- Solo
- Business
Excellent
10.0
Pros: I was able to hop on the Blue line into the city and to your hotel. The hotel was near the tour attraction, river boat. I did not had a chance to shop, but lots of shopping to do.
Excellent
9.5
Pros: Great staff and location, I dont have anything bad to say about my stay here.
Okay
5.0
Pros: The location
Excellent
9.3
Pros: Excellent, central location on the Magnificent Mile. Very friendly, attentive staff. A nightstand on each side of the bed, sufficient electric and USB outlets, enough towel racks(!). The breakfast buffet, while a bit pricey, was very good and quite convenient.
Okay
5.8
Pros: Location
Excellent
10.0
Pros: Location is PERFECT. It's just within the magnificent mile. It's near bus stop. Lots of restaurants nearby. And thanks for the upgrade too! It was awesome.
Good
7.5
Pros: The breakfast is good (although pricey at 22$). The location is good - you can walk to the Loop and most major sights. There aren't loads of restaurants nearby but a few good pizza places. The hotel is nicely decorated.
Good
6.8
Pros: Guadalupe in the restaurant was very pleasant!
Excellent
8.8
Pros: The location was close to a lot of fun amenities in the downtown area. The staff and door men were extremely nice and helpful. They greeted each person who came through the door. The room was clean initially and the staff cleaned the room each day very well. Amazing experience.
Excellent
10.0
Pros: Very friendly staff. And such good services.
Okay
4.5
Pros: I liked that I was not in my tiny hotel room for very long on my long days for this work trip.
Excellent
10.0
Pros: The location was amazing and the staff was great.
Details
Reviews
Overall 8.0 Excellent
Based on 6,509 reviews
Location
9.5
Beach
8.0
Bar
7.0
Service
6.7
Cleanliness
6.4
Food
6.3
Vibe
5.8
Room
5.8
Breakfast
5.8
Value
5.6
WiFi
4.9
Comfort
4.2
Amenities
3.7
Location
9.6
Service
7.4
Value
6.3
Cleanliness
6.2
Breakfast
6.1
Room
5.9
Vibe
5.1
Comfort
4.4
WiFi
3.6
Amenities
3.1
Location
9.5
Cleanliness
6.8
Bar
6.7
Service
6.4
Food
5.9
Breakfast
5.9
Room
5.4
Vibe
5.1
Value
4.5
Amenities
4.3
WiFi
3.6
Comfort
3.5
Location
9.6
Service
6.4
Breakfast
6.1
Room
5.8
Vibe
5.8
Cleanliness
5.8
Food
5.8
Value
5.3
Comfort
4.8
Amenities
4.1
WiFi
2.9
Location
9.5
Cleanliness
6.4
Service
5.8
Room
5.7
Value
5.3
Vibe
5.1
Breakfast
5.0
Comfort
4.4
WiFi
3.5
Amenities
3.4
10.0 Excellent
Pros: I was able to hop on the Blue line into the city and to your hotel. The hotel was near the tour attraction, river boat. I did not had a chance to shop, but lots of shopping to do.
Cons: There was a rattle in the room I couldn't figure out where. During the night I could hear the ambulance from the hospital near by.
9.5 Excellent
Pros: Great staff and location, I dont have anything bad to say about my stay here.
Cons:
5.0 Okay
Pros: The location
Cons: Room was not ready
9.3 Excellent
Pros: Excellent, central location on the Magnificent Mile. Very friendly, attentive staff. A nightstand on each side of the bed, sufficient electric and USB outlets, enough towel racks(!). The breakfast buffet, while a bit pricey, was very good and quite convenient.
Cons: While we heard no noise at all from other rooms, there were loud conversations in the hallway outside our room (near the elevators) every night and one morning. Most were other guests, but the one in the morning was housekeeping staff. A bit of weatherstripping around the room door would handle this nicely. Also, we had a leftover meal (lasagna) we needed to reheat and were told that there were no microwaves available due to liability issues around food poisoning and fire hazard. There was, however, a small refrigerator in the room, in a cabinet that was too small to safely hold a fridge. As a result, the cabinet was quite warm (120+ degrees, I'm sure). In the absence of a microwave, we put the foil lasagna container in the shallow drawer just above the fridge and left it there to heat. After a few hours, the lasagna was warmed through and still quite tasty. So, no microwave, but an unintentional warming oven. I have to believe that a microwave would be safer in the long run.
5.8 Okay
Pros: Location
Cons: The room was damaged and tired
10.0 Excellent
Pros: Location is PERFECT. It's just within the magnificent mile. It's near bus stop. Lots of restaurants nearby. And thanks for the upgrade too! It was awesome.
Cons: Maybe it's just the ambulance that passes by even though it's in the middle of the night because the hotel is near the hospital. Well it's fine. Can't control it. But can't complain anything about the hotel itself.
7.5 Good
Pros: The breakfast is good (although pricey at 22$). The location is good - you can walk to the Loop and most major sights. There aren't loads of restaurants nearby but a few good pizza places. The hotel is nicely decorated.
Cons: The 'petite classic' rooms are REALLY small! So it was quite difficult to move around with two people and our cases - better for one person really. We were on honeymoon and did let the staff know this - not that I'm expecting anything complementary but a 'congratulations' would have been nice. I found it really expensive for what it was and wish I'd stayed somewhere else for the money.
6.8 Good
Pros: Guadalupe in the restaurant was very pleasant!
Cons: 4 pm check in and the room wasn’t ready until 5:30 pm. The staff gave us strange stories about a German family occupying the room who needed to sleep.
8.8 Excellent
Pros: The location was close to a lot of fun amenities in the downtown area. The staff and door men were extremely nice and helpful. They greeted each person who came through the door. The room was clean initially and the staff cleaned the room each day very well. Amazing experience.
Cons: There was a lot of conflicting information and additional charges that was not laid out before hand. It was like $500.00 extra in charges and incidentals that I was unaware about. They wouldn't let me pay cash initially but upon checkout, I was able to pay cash. But the staff did work with me on this and everything was worked out eventually.
10.0 Excellent
Pros: Very friendly staff. And such good services.
Cons: Nothing
4.5 Okay
Pros: I liked that I was not in my tiny hotel room for very long on my long days for this work trip.
Cons: The fact that the maids threw away my gold necklace and a pair of diamond earrings. The fact that the staff was extremely inconvenienced to assist us in anyway which included not even telling us our room number upon check in but just rudely handing us a room key with no smile or warm welcome. The fact that they nearly kicked me out of the room when i requested a late check out. The fact that they blamed us for not reporting my lost necklace and diamond earrings sooner and refused to even provide a discount on our bill for this loss. It was a nice building but the staff was quite rude and unhelpful.
10.0 Excellent
Pros: The location was amazing and the staff was great.
Cons:
A stay at Warwick Allerton - Chicago places you in the heart of Chicago, steps from Michigan Avenue and Northwestern Memorial Hospital. Featured amenities include a 24-hour business center, express check-in, and express check-out.
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
Overall 7.7 Good
Based on 3,167 reviews
All reviews
- All reviews
- Couples
- Families
- Business
- Solo
Excellent
8.0
Pros: The room was clean and staff was friendly.
Excellent
10.0
Pros: The hotel was very close to many restaurants, bars and music venues.
Excellent
10.0
Pros: The staff was helpful and accommodating. Also the atmosphere was pleasant and fun.
Good
6.0
Excellent
8.0
Pros: Great location, good deal for price
Excellent
9.3
Pros: The hotel was nice and the staff was helpful in suggesting how to arrive at the airport safely in the middle of the night. We arrived early before check-in and they were able to hold our bags while we explored the city.
Okay
5.5
Excellent
9.0
Pros: Stylish, personal feel. very good sushi bar in lobby and excellent casual restaurant immediately adjoining.
Excellent
10.0
Pros: Great Location with plenty to do walking distance. Close to our wedding venue, Carnavale.
Excellent
8.0
Pros: Staff was very friendly and location was excellent
Excellent
10.0
Good
6.0
Pros: Location! Rooms were small but nice! Beds were comfortable!
Details
Reviews
Overall 7.7 Good
Based on 3,167 reviews
Location
9.4
WiFi
8.3
Service
7.7
Value
7.2
Bar
6.6
Cleanliness
6.3
Amenities
5.8
Room
5.4
Breakfast
5.3
Comfort
3.5
Location
9.2
Service
7.2
Value
7.0
Cleanliness
6.0
Amenities
5.8
Room
5.2
Breakfast
4.9
Comfort
3.7
Location
9.4
Service
8.1
Value
6.8
Cleanliness
6.2
Amenities
5.9
Room
4.8
Comfort
3.3
Location
9.3
Value
7.6
Service
6.9
Cleanliness
5.2
Room
4.1
Comfort
3.3
Location
9.4
Service
7.6
Value
7.4
Cleanliness
6.3
Room
5.2
Comfort
3.5
8.0 Excellent
Pros: The room was clean and staff was friendly.
Cons:
10.0 Excellent
Pros: The hotel was very close to many restaurants, bars and music venues.
Cons: Nothing
10.0 Excellent
Pros: The staff was helpful and accommodating. Also the atmosphere was pleasant and fun.
Cons: No,nothing I did not like.
6.0 Good
Pros:
Cons: Rust stain on sheets and pillow case. Long wait for elevator. Wasn't impressed.
8.0 Excellent
Pros: Great location, good deal for price
Cons:
9.3 Excellent
Pros: The hotel was nice and the staff was helpful in suggesting how to arrive at the airport safely in the middle of the night. We arrived early before check-in and they were able to hold our bags while we explored the city.
Cons:
5.5 Okay
Pros:
Cons: No coffee in room. Dingy sheets.
9.0 Excellent
Pros: Stylish, personal feel. very good sushi bar in lobby and excellent casual restaurant immediately adjoining.
Cons: No coffee makers in room.
10.0 Excellent
Pros: Great Location with plenty to do walking distance. Close to our wedding venue, Carnavale.
Cons:
8.0 Excellent
Pros: Staff was very friendly and location was excellent
Cons: Rooms were very small
10.0 Excellent
Pros:
Cons: Was a little tight quarters- but workable
6.0 Good
Pros: Location! Rooms were small but nice! Beds were comfortable!
Cons: Valet service was awful and took forever to get your car! Front desk staff were not friendly at all upon arrival and acted like they were being bothered to assist!
The Hotel Felix opened in Spring of 2009 after a USD 50 million dollar redevelopment. As downtown Chicago's first Silver LEED's certified hotel in river north area- Hotel Felix is eco friendly delivers an enriching experience that not only benefits our guests but the environment as well with the use of Organic materials and Renewable resources. guests will feel happy.naturally.Other amenities - Spa onsite with private treatment rooms.Restaurant.Business Center.Fitness Center and Meeting rooms. The rooms include iHome system. in room safe large enough for most laptops. upgraded bath amenities and robes in each room.Valet parking is available at a charge of USD 60 per night subject to change without notice, located offsite.Restaurant - Taketie-Sushi Bar Open daily from 5pm to 10pmRoom Service is Available Daily.
A stay at The Tremont Chicago Hotel at Magnificent Mile places you in the heart of Chicago, steps from John Hancock Center and Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and express check-out.
Overall 7.7 Good
Based on 1,407 reviews
All reviews
- All reviews
- Families
- Couples
- Business
- Solo
Okay
5.0
Pros: I liked the Bed as it was very comfortable. I liked that the room had bottled water and a coffee maker. I liked the doorman Kevin. Apart from these 3 things, I didn't like the hotel at all
Excellent
8.3
Pros: Facilities were clean and the location was great.
Excellent
9.5
Pros: I was surprisingly upgraded to the penthouse. Huge bed, great TV, and not enough time to enjoy it all! Great location for the price. The staff was very helpful and friendly.
Excellent
9.0
Pros: Location is excellent. Lived in Chicago for 20 years and this hotel met every expectation.
Poor
1.0
Pros: The location was the only good thing about it.
Excellent
9.0
Pros: The location is perfect. Lots to do within walking distance. Great price And rooms were clean. Bed was very comfortable.
Excellent
9.5
Pros: The bed is really comfortable and the housekeeping does a good job tidying up. The bellboy was very helpful and went out of his way to accommodate us.
Excellent
10.0
Pros: Great location
Good
6.8
Pros: Location
Mediocre
2.0
Pros: Location
Okay
5.0
Pros: The doorman! He did an awesome job!
Poor
1.0
Pros: The location is amazing!
Details
Reviews
Overall 7.7 Good
Based on 1,407 reviews
Location
9.4
Service
6.6
WiFi
6.4
Comfort
5.6
Room
5.2
Amenities
4.7
Breakfast
4.2
Vibe
4.0
Location
9.5
Service
6.8
Cleanliness
6.6
Comfort
5.6
Room
4.9
Location
9.5
Service
6.9
Cleanliness
6.8
Comfort
5.6
Room
5.0
Amenities
4.5
Vibe
3.4
Location
9.5
Service
6.2
Comfort
5.1
Room
4.2
Vibe
2.7
Location
9.5
Room
4.8
5.0 Okay
Pros: I liked the Bed as it was very comfortable. I liked that the room had bottled water and a coffee maker. I liked the doorman Kevin. Apart from these 3 things, I didn't like the hotel at all
Cons: The bathroom was awful and run down There was no hairdryer in the room, had to ask for one There was no information in the room about any of the services or in room dining options The aircon would only work on freezing The reception staff were surly
8.3 Excellent
Pros: Facilities were clean and the location was great.
Cons: The guest next to us harassed us due to our baby getting upset and crying two times. Was hoping could've got a little discounted break on parking but that's expected downtown.
9.5 Excellent
Pros: I was surprisingly upgraded to the penthouse. Huge bed, great TV, and not enough time to enjoy it all! Great location for the price. The staff was very helpful and friendly.
Cons: Only complaint is that the water pressure could have been better.
9.0 Excellent
Pros: Location is excellent. Lived in Chicago for 20 years and this hotel met every expectation.
Cons: No
1.0 Poor
Pros: The location was the only good thing about it.
Cons: It smelled of mold. The bathroom was moldy. There was no hair dryer. There was an extra $10 fee for water and coffee, but no coffee pot. Staff was generally not at the front desk when needed. It was a worn, dirty hotel.
9.0 Excellent
Pros: The location is perfect. Lots to do within walking distance. Great price And rooms were clean. Bed was very comfortable.
Cons: The bathrooms are small. Toilets positioned poorly due to lack of space. Shower tub was a bit outdated but clean.
9.5 Excellent
Pros: The bed is really comfortable and the housekeeping does a good job tidying up. The bellboy was very helpful and went out of his way to accommodate us.
Cons: The front desk staff could be friendlier.
10.0 Excellent
Pros: Great location
Cons:
6.8 Good
Pros: Location
Cons: Average property with below average service
2.0 Mediocre
Pros: Location
Cons: We have a family of four and they have double occupancy rooms. We traveled all the way to Chicago with small children, only to arrive and realize they had no where to sleep. There were no roll sways and only one extra set of bedding (for the floor).
5.0 Okay
Pros: The doorman! He did an awesome job!
Cons: It was old and the room filthy! I could not turn on the ceiling fan as it was caked with crud! There was mold in the toilet visible from across the bedroom. There was broken tile and someone else's hair in the drawers and on the bathroom floor.
1.0 Poor
Pros: The location is amazing!
Cons: Sheets were dirty and we changed room 4 times until we found a room with clean sheets. Housekeeping isn't not available during the evening, so they expect you to change the sheets if they are dirty. We were denied a refund promised to us.
A stay at The Tremont Chicago Hotel at Magnificent Mile places you in the heart of Chicago, steps from John Hancock Center and Water Tower Place. Featured amenities include a 24-hour business center, express check-in, and express check-out.
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