Chicago hotels near Theatre District

Cons: The maintenance guy who tried to fix a broken bathroom light was using very profane language as he failed at repairing the light. However, this staff member's behavior scored us a free upgrade from city view - to river lake view - so it all worked out.

Cons: Service was boardline TOO GOOD if that is such a thing

Cons: The pool area was not on par with the essence or ambiance of the rest of the hotel, with the lack of hot tub areas and the extreme plainness of the pool area compared to the rest of the hotel.

Cons: A bit expensive.

Cons: Rooms too small

Cons: bed was too soft

Cons: No spa or sauna on the premises. No light in the shower and overall the facilities were less luxurious than other locations (specifically Sofitel Athens), though it was still very nice. Strange decorations for the holidays in the lobby...

Cons: That we eventually had to leave. Everything was wonderful!

Cons: it would've been great to have iPhone charging docks/stations. we forgot to bring one charger.

Cons: nothing

Cons: Temperature control was a bit dicey; had to get up in the middle of the night because no matter what we set the thermostat to, it went absolutely boiling once we were asleep. Hair dryer didn't work (so I'm told).

Cons: Many hidden charges, especially for room service, it costs a fortune. Other than that, great stay, friendly staff, good food, exactly what’s expected for a 5-star hotel

Cons: The scent was missing from the hotel, this was the main thing I was looking forward to and was very disappointed in that there was no luxurious scent to go with a luxurious hotel.

Cons: Valet parking was too expensive, $60 plus dollars a day.

Cons: More attention to detail could be provided to the cleanliness of the shower area. Several areas of black mildew in the grout of the shower wall.

Cons: Location of ice machine? Signage was inaccurate. Fron desk promised to send some one to show me--but this took 2 calls.

Cons: Staff need to stop acting so high fallutin. Yes it is the Sofitel, but you still work for me.

Cons: Absolutely nothing! Wonderful hotel for a romantic weekend!!

Cons: Breakfast was over priced and not that good.

Cons: The customer service was not good. We waited 30-45 minutes for our bags to be brought up to our room and finally had to go down to get them. There were two bellmen standing in the lobby doing nothing and our luggage was just sitting there. As mentioned the room was not properly cleaned which is never a good feeling when you are staying in a hotel. I requested a late check-out and was immediately told "No due to someone else staying in our room and they needed to clean it". He then asked what room we were staying in. He again said it wasn't possible as someone was staying in that room and they would need to clean it. When we checked out I forgot a brand new shirt I bought while staying there. I rarely hang things in the closet and had done so since it was a new shirt. I realized this the next day and called and again was given horrible customer service. They told me it was not in the room and that nobody stayed in that room the night before so they couldn't help me. Obviously, the maid who cleaned that room took it, but they accepted no responsibility for that. Not to mention they couldn't give us a late check-out due to another guest needing the room. It's a shame the customer service was so bad because it is a nice hotel in a great area of the city.

Cons: The front desk is a bit difficult to get to, but the check in process was smooth. I had a a bit of difficult getting a bellman to collect my bags from storage though I was first in line. Not really a good hotel for children.

Cons: Except for my wife losing her nose ring and no thin sheets were available; our stay was outstanding.

Cons: Nothing. I thought everything was perfect

Cons: Nothing. Except no vending machines for beverages. But a seven-eleven right around the corner so that worked.

Cons: Nothing

Cons: While we were okay with "no view", we didn't care for others looking into our windows. We had to keep our blinds closed the entire time. Sheers would be nice to still have the light but still have piece of mind about privacy. Perhaps next time we will ask for a view!!

Cons: Unfortunately, our car was towed during the valet check in. That was a bit of a hassle.

Cons: The check in desks aren't the best, it gets congested and it's loud. The evening reception is nice however I received one coin for one drink?! I saw many others with many coins for drinks.

Cons: Breakfast could be better. It's basically just juice, coffee and danish. They used to have toast and bagels when it was the Amalfi which I preferred. Prices have really gone up over the years. We have been staying at this location for a number of years (a few visits per year).

Cons: Everything was a little small (hotel room, lobby, etc). It was modern and boutique-like, but I wouldn't consider it a luxury hotel.

Cons: USB outlets caused some issues with phones, and in-room dining is ridiculously expensive.

Cons: View from the room was basically an alley and parking lot, not the best view in Chicago by any means. Breakfast ends a little early. Free drinks at the "lounge" was a great surprise but the lounge itself is a bizarre little room.

Cons: Having the staff sitting behind a desk seemed a little odd. Eye level would be nice.

Cons: Not at all what I've experienced from a four star hotel. The rooms weren't very big or nice. And the attendants at the lobby were sitting down, which I found odd. I would never rate this a four star hotel, I found it akin to Aloft hotels. I also bought this room for a friend's birthday, and they said they don't do anything special for birthdays. I've stayed at 3 star hotels that send up champagne on birthdays.

Cons: The elevator service was terrible. We would often wait over 20 minutes to catch the elevator during the day, and the stairs were not practical when you're staying in the 28th floor.

Cons: Smallest room I've ever seen. Valet parking outrageously expensive.

Cons: Not much i didnt like. Nice view of the Chicago river but would be better if window was cleaner.

Cons: I had issues about several things that may not matter to some people but it bothered me. I asked twice for a sleeping mask and the first night they're were out said they'll get some in the next day. On the next day I asked again and they already have them out.?.? I feel they should have notated I requested one the first day and then have it ready the next. The bed linens leave something to be desired. They use a flat sheet for the bottom sheet which kept coming undone. The comforter wasn't big enough for the bed. It continuously kept falling off so in the middle of the night I had to get up and cover my wife back up. The room was for the most part clean. However I drop something and when I looked under the bed I saw individual skittles covered in dust :-/. And the restaurant... We tried to eat and drink there but the service was terrible. Took 20 mins to get menus and a water. I guess they're understaffed? But we left before ordering anything due to the service. The overal stay wasn't terrible. I would stay there again but I would never pay full price for it.

Cons: The room was tiny - literally the same size as many of the hotel rooms we stayed in in Japan. The toiletries and furnishings were the bare minimum - don't forget to bring the bar of soap to the shower if you want to use it there instead of at the sink! Finally, the elevator situation is terrible. Multiple times, we had to wait well over 10 minutes for an elevator to get to our room. Be sure to budget in extra time if you're on a schedule!

Cons: They have no lot, no arrangement with a local lot, and only one valet on staff as best I could tell. This guy would disappear for up to 20-30 min, or flat out say it will be 20+ min before I can get your car. All that, for $55 per trip. Don't drive, or plan to find a distant garage if you want to pay less than $50-70 per night parking. Atop the valet-delay, they only had one elevator servicing floors 11-30s, and every trip up or down took at least 10 min of waiting (don't leave anything behind!) and every trip in the elevator was packed body to body.

Cons: My king bed was actually a king box spring with two twin mattresses. Who does that? The seam is right in the middle of your back.

Cons: It was difficult to locate and find initally when we were driving and trying to checkin.

Cons: Have to wait along time for elevator, then it broke down along with the coffee machine.

Cons: Needs a good cleaning and update, grungy.

Cons: The bed and pillows weren't very comfortable. And there weren't that many amenities.

Cons: Price to keep the car over night was expensive.

Cons: The bathroom was poorly separated from the bedroom. With a gap above the hanging door to the bathroom area and a much bigger gap above the glass door that made up the toilet room, it was almost like we were in there together. Not very romantic.

Cons: The corner lounge was strange in terms of food offerings, everyone shows up for breakfast expecting to find dry cereal, bananas or a pop tart. Get rid of the candy and party mix and offer a minimal continental breakfast.

Cons: No breakfast provided

Cons: Rudeness of certain hotel staff, pillows were way too soft

Cons: I needed to print a document and the business center did not have a printer.

Cons: The room was really quite loud. The air conditioner would kick on and wake me up several times a night. We were also close to the elevator (which I know is unavoidable) and could hear word for word the conversations in the hallway. This made for a rough night's sleep.