Boston hotels near Charles Playhouse

Cons: Parking for hotel guests should be free or lot cheaper

Cons: No heat

Cons: The pool was closed for renovations and we were not informed in advance. Had we known, we would have booked our stay at another hotel for our getaway

Cons: We had three friends stay in two double beds. When I booked it I couldn't find 2 queen beds. Two doubles were a little small, but they were comfortable.

Cons: Wedding music was loud & heard on the 6th floor. You should have better toilet paper & kleenex.

Cons: I don't have any criticisms of this hotel!

Cons: I thought the rooms were small especially for a family of four.

Cons: The elevators were a bit small and we had to pass one up at times when there were more than a couple of people waiting or when they were full. The lobby was a bit small and was a bit of a bottleneck during and after check-in. The Precinct bar had a good energy and good drink selection but the food and desserts were just okay (we did not get a chance to try the restaurant). We wish there was a pool or hot tub, which would have been perfect for post-race recovery.

Cons: Better customer service

Cons: Valet parking very slow

Cons: We booked three rooms at this hotel because there were 6 of us and we all booked the same type of room but they tried giving one couple in our party a smaller room, but they did fix it so that was good. Also, the refrigerator in our room was broken, but they also came and fixed that right away.

Cons: There was Giant bottle of FIJI water sitting by the coffee machine labeled that it would cost $7.00 for each if consumed. Kind of annoying I wanted them the entire time but couldn't get over the price.... I can't pay $7 for water.

Cons: When I first arrived to check in the person checking me in said I had two reservations, for two rooms, one paid for one not. I was pretty freaked when I heard this because they asked me to pay again at the desk. I contacted Kayak and according to the nice lady from the company she took care of everything and she did it was not on my bill. My complaint is that it shouldnt have been an issue to begin with, how stupid was the guy at the front desk? Kayak has been good to me with reservations why was that an issue? I actually dont understand how that would have even happened to begin with. My other complaint is even though I KNOW there were several conventions in town that weekend, I was really upset that my friends at the Sheraton got to have an extended check out till 2pm when I KNOW almost EVERY Marriott I have stayed at before has extended check out, the book says they offered it and the lady on the phone said they did NOT offer it specifically because of the convention. I don't see it as far if a hotel attached to the same convention center with the same amount of people could have it and I could not. Especially since the Marriott was a far nicer establishment the hotel room I stayed in and hotel in general was far better kept and polished then the Sheraton. So that was my only true disappointment. Especially since I did not have to check out, I was all set and would just leave. I understand as my mother used to work for Marriott that the maids have to come in and clean asap before new people check in around 4. But still, that just...was odd. In a hotel that large usually they have maids for a lot longer so, I guess I am just missing something.

Cons: I was very upset with the fact that my room had no internet access other than paying $13 to $17 a day. I am sure when I made my reservation through Kayak that in the description of the room it read that internet access was included. I called the concierge desk but they were of no help to me. As nice as my stay was, I would not stay at this hotel again nor would I recommend it. The elevators were a mess during my stay too. Everyone staying there was upset and complaining about the incredibly long wait times.

Cons: There was an extremely faint electronic beeping noise that me and my husband heard every night falling asleep; nothing that prohibited us from falling asleep, but I will say that I noticed it each night as I was falling asleep. A little pricey, but warranted given the location; we also didn't pay for parking as we had a family member with a free garage spot at work across town.

Cons: No free wi-fi

Cons: Most hotels I stay in offer water & have it randomly placed around the hotel. There was none to be found here; including the gym. When we attempted to use the vending machine to buy some, only took $1.@@ or coins. We only had larger bills.

Cons: Nothing

Cons: Though Internet was available, only at exorbitant price; amenities in the room, none; one plain bottle of water was $7.50, though we had a nice view to the street, still the room was not cozy, rather detached , impersonal and with white all around gives the sensation one is in a hospital and it is sickening. no night reading lights. In the middle of night to much lights moving to the room frm out side.. It is clear one is not at home!

Cons: Arrived a little after 3pm to check-in, was told room would be ready within the hour (normal check in is 4pm) I called around 4:15pm and was told room was still not ready, did not get a text until 6:15pm that room was ready. Yes they stored our luggage while we went out and did our thing but that’s very disappointing, never had issues like that with a Marriott before...

Cons: Location

Cons: We were two guys gong to a red sox game and even though I had called ahead to request two twin beds, we were given a room with a king bed and fold out chair.

Cons: For $640/night there were zero amenities. Such as, the room came with 2 keurig pods, if you needed more (for your 4 night stay) they would happily provide them for you for $1 per kcup. Wifi was extra. Oh, there was a continental breakfast on the 28th floor however, for my $640/night that was not included in my stay. Not sure how you upgraded to coffee and a donut.

Cons: The elevators are slow.

Cons: Bit of a waiting line to check in

Cons: Everything there is super expensive....no free breakfast...16 dollar fruit plate..ridiculous

Cons: Water bottle in room cost $7.50. Elevators very slow on occasion. Very old TV system with limited HD channel selection.

Cons: Feels jaded and lift system Is not great

Cons: it was too expensive to stay there

Cons: Restrooms and sheets were not clear enough.

Cons: Nothing at all

Cons: I woke up my first night with red spots on my face. Not sure what it was but the spots stayed there for a long time. They just started to disappear now that I am back home. The sheets had to be changed. It only happened the first night not any other night.

Cons: Nothing!

Cons: Problems: 1) TVs are analog, which means there is no resolution at all. Very blurry. Like 1998 TVs. Shocking at a so-called 4-star hotel. 2) Air conditioners that are so loud it sounded like we had a 747 revving outside our room. We couldn't adjust the AC except to two temperatures: 68 and 74. 3) No mirror in the room. 4) No refrigerator or mini-bar in the room. 5) No blow dryer. 6) Waited 15 minutes for an elevator, then couldn't get on it was so crowded. 7) Rude, arrogant staff except for Serena, and the day GM, who tried to help but wasn't around to do much until it was too late. Don't stay here. There is so much better around!

Cons: It was all good!

Cons: It took forever for the water to get hot on the 22nd floor, no fridge in room, no bathrobes as advertised (may be because of COVID)

Cons: No included coffee/breakfast

Cons: There were a couple of little bugs in my room but that's only a minor thing. Everything else was great.

Cons: The roof top bar was a joke. A lot of wanna-be's running around like they're in a reality TV show. I waited by the bar for 15 minutes and couldn't get a drink. I think it should be open to guests only. One street over is definitely the ghetto. Lots of run down buildings, not sure how bad it is but it just didnt seem like a "nice" place to go. Don't go wondering in the direction away from the common.

Cons: We had a bit of an issue with our sheets that were stained, and were not changed the first time we said something. But Andrew assured us that he would get this issue resolved and he did. Also the staff at the rooftop told us we had to order any kind of food if we wanted to grab a drink(which conforms with current reopening policies) but when we asked for a snack mix from the menu we were told that was not good enough. But other than that the rooftop was really nice for a summer evening

Cons: Noisy upstairs guests late into the evening, also consierge was stuffy and condesending

Cons: We could not use the outdoor area due to an event and we were not informed until we got there

Cons: The only thing that was a little tough was being in the room next to the elevator cause we could hear it always

Cons: Plumbing noise from neighboring rooms

Cons: No dislikes.

Cons: I didn't stay long enough.

Cons: No fridge

Cons: Valet parking is over $50/night which seems way high

Cons: Dingy balcony Lack of refreshments, how about a machine in the ice room? Awkward lobby layout, why are doors exit only?

Cons: Noisy!! Late night noise from younger people coming back from bars.

Cons: I did not like that, $300 was held on my credit card for "incidentals" without any notice of this policy. Bad business!!!!!

Cons: Waiting time for check in Found hair in the bed when entered the room View was nice but expected view of the park

Cons: The bed was surprisingly uncomfortable and uneven. Some of the towels were worn and the rooms were clean but not immaculate.