Everything was great except the boarding experience. After the check in, they "packed us" in a small area, very hot there. It would be nice to be aware of this, I'd wait on the outside area
Chaos at the gate while boarding - no clear signs or announcements
I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.
Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience
Much better this time than our previous. We had Been thinking we wouldn’t fly with emirates again. I have a wheat allergy so request a gluten free meal. The meals provided in the past have been mostly inedible. So dry and hard and tasteless. I see what my husband gets given with a packed tray with treats and mine is uninviting and awful. I actually was hangry with little food and not able to eat and enjoy what was given to me 😡 This last flight was an improvement. The first meal was edible tho no treats, why can’t a chocolate be given like on the regular trays. I realise you are trying to make the gluten free a dairy free and probably vegetarian one at the same time to save you dollars tho it’s shocking to receive. The snack sandwich given was much better and edible, not hard and dry as previous trips. The final meal received, Breakfast had more variety and treats on it, thank you for that. At last.!!
Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.
Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.
Service for drinks and food really slow. Same food served on two long flights —LON to BKK. Would only fly if price was right - otherwise best avoided.
You guys need to check with your sub contractors. I had a confirmation email from airfare I don’t know then when I reach at the airport the check in offer did not see the ticket in the system. I had to issue another ticket at double the normal rate because I had to travel on the same day.
Joyful and pleasant. Food is amazing staff are so welcoming seats are comfortable. I would like to thank Shahrazad for her amazing service,
Very good - could have been more proactive asking for drinks as only got one all flight offered.
If you fly more often with Oman on the same route, you will realize the offered food is always the same. Quality of food is good, however, it is getting boring to know there is a soup or salad with goat cheese as starten and maincourse there is lamb, fish or vegetarian pasta. Pasta is always nice.
Really a nice flight. , very comfortable seats and leg space.
Everything was great in the business class. Seats 1A and 1C wouldn't recline properly. If i stood up then it did recline, even when the crew checked it he made me stand up recline it all the way and then he said "ok now you can sit" i just laughed it off.
Smooth until we get in the plane it was so small and uncomfortable the whole flight, apparently they have Changed the plane and I don’t know what was the problem this flight is from mct to phuket - on my way back everything was perfect
Reduced cost for children to lounge Children’s area in airport Non spicy snacks Option of children’s meals Good films More children’s games and 2 player games Ran out of vegetarian meals
Omar airways mishandled my baggage, it took me 2 weeks to get my baggage back. It's been delivered to someone else.
They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far
Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.
Was so disappointing. Business class with no TV, uncomfortable seats. Had much higher expectations.
This flight was a dreamliner so I think the space was ok for the legs, but the option for food was again limited and the crew was same.
Boarding was efficient, had to check in cabin luggage. Seats were narrow, food was more in quantity, received cabin luggage on the luggage belt which was fine.
Needs better seat for business class. My seat was falling apart. Also no WiFi on that flight
Only 1 time food and drinks together was offered, for total 5 hours duration drinks and snacks was never offered. For some people food choice was not available, only veg was available. No entertainment option was there. Crew members were mostly back of the flight asking each other for KitKat and chips to share between them.
Etihad flight sector is a local . .give the same quality upto destination
Lovely crew - comfortable journey despite it being an older plane.
Food and beverage service have rooms for improvement .there were no entertainment facilities available
