₹ 15,584 Find Cheap Flights from Shanghai to India

So so, crew was overly professional and lacks human touch. Equipment is very old, especially the HKG-PVG CX366 flight. That plane along with its decor must have twenty years of history, or at least I had that impression.

Worst experience I have ever had with any airline in over 25 years.

Crew was great. But a bit understaffed. The business class seat, etc were dated. But comfortable. Some legs had entertainment system from a decade ago. Selections were rather poor. Food was mediocre at best. Actually poor for business class standards. I liked the lounge in Hong Kong. Showers were great. Food was nice.

Highly impressive. On time. Smooth and fast boarding and disembarkment. Really great service

flight delayed 45 mins - missed connection - 1 hr layover became 8 hr layover waiting for next flight -

Fast boarding flight on time boarded plane back to front instead of stupid zone groups like US airlines do...

Horrible airline. Missed my baggage and don’t want to reimburse for the basis items. Pathetic customer service

Horrible. No good food. Baggage missed to onboard and came after a day. No support to compensate the delay. Customer care cannot see the status of the complaint. No reply of the email.

Food was hood for airline food with good poftion and variety in meals. Frequency of beverage service was very low and amount of soda with meals was inadequate.

bad… no veg food was provided eventhough i pre ordered special meal