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Kolkata Netaji S. Chandra
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Top 4 airlines serving Sao Paulo to Kolkata Netaji S. Chandra

Scores according to KAYAK customer reviews

8.3
Qatar Airways
Overall score based on 10,933 reviews
8.3
Boarding
8.2
Comfort
8.6
Crew
8.3
Entertainment
8.0
Food
Airline reviews

Pros: "Excellent crew. Very good food. Comfortable seats."

Pros: "Good flight"

Cons: "Delayed by 1 hout"

Pros: "The crew was amazing. Made traveling with infant little less harder."
Cons: "The crew from Doha to Kolkata segment could have been little more helpful, especially when they see someone travelling with small kids"

Cons: "Lights did not work, so diner was guessing whats was in the tray"

Pros: "flight attendants were not friendly enough."
Cons: "both flight from Bos-Doha, Doha-Hanoi was delayed"

Pros: "Crew was excellent"
Cons: "Boarding at JFK is very bad. They do not know the meaning of priority. Food from JFK to Doha pretty bad."

Cons: "Many of the entertainment systems were broken."

Pros: "Nothing amazing. Everything was okay and average."
Cons: "They weighed carry on baggage and made me pay extra. No other airline does that. The check in crew at LAX were not friendly at all. No hot towel service after boarding. Food served was very small portion, not enough. Only 2 meal service during 16 hour flight. Not enough beverage service in between."

Pros: "Good service and a modern airplane"
Cons: "The check in at JFK, too chaotic"

Pros: "The trip was very comfortable and food suited me"

Pros: "Aircraft was brand new -- very clean and everything worked well. All flights were on time. Crew was excellent -- very courteous and helpful. Overall -- very good."

Pros: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."

Pros: "The crew and comfort of the flying ship is excellent."
Cons: "No one stopped several children from screaming almost the entire flight. I’m thinking they need to put all families with children younger than 8 behind a partition. HAHA!! Just kidding. But that was very frustrating."

Pros: "Service is courteous, both on the ground and air. Food & entertainment was top-notch as well. Enjoyed my flight, again on Qatar!"

Cons: "Leg rooml"

Pros: "Faultless as per usual QA flights"

Cons: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"

Pros: "The entertainment was good without any hiccups"
Cons: "The crew was in a hurry burry which didn’t give a very good experience. I would suggest the crew to be little more tolerant and make their customers feel good.foo"

Pros: "Food"
Cons: "Need good wheel chair service."

Cons: "My personal stuff been stolen in airports"

Pros: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Cons: "It would be nice to have socks to put on for when I want to take my shoes off."

Pros: "Water bottle"
Cons: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."

Cons: "Everything was disappointing"

Pros: "All of it was great!"

Pros: "Flight was as scheduled"
Cons: "Did not like the entertainment"

Cons: "The flight from Sao Paulo to Doha was canceled which delayed our travel by 24 hrs. With the baggage being mis-labeled from Rio we almost lost our bags. the crew was not communicative and the entire experience terribly stressful."

Pros: "Crew welcomes"
Cons: "Bad takeoff and landing"

Pros: "just enough time in Doha between flights. Not too long not too short!"
Cons: "Asian vegetarian food can be of better quality."

Pros: "Like your six seats in a business class row compared to Emirates, Air India and very awkward seats of Etihad. Qatar business class staff also tad better than others."

Pros: "I like the service very much. Flight attendants are very friendly and helpful, polite. After the flight I got some present. Kit with socks eye mask and lip balm, which was very nice."
Cons: "Dnt have anything to say what I dnt like. Everything is great."

Pros: "Everything is good thank you so mach !!!!"

Pros: "My husband and I recently traveled from New York to Bali Indonesia for our honeymoon. We were upgraded to Business for all four of our flight segments. The flight attendants were incredibly friendly and courteous and were actually surprised when we only ordered one drink and one meal at a time! The food was phenomenal, especially for an aircraft meal, and no matter what I was in the mood for, they had it."
Cons: "Boarding in New York was not organized. Those traveling with small children or needing assistance were not boarded first, nor were Business and Economy boarding from separate jetways."

Pros: "Food was good. Service was great. Bathrooms were clean. Refreshing experience."

Pros: "Soft blankets, seats were okay, crew was wonderful."
Cons: "No wifi even though kayak advertised the flight as having it. Bathrooms were full of trash and quite dirty by the end of the flight."

Pros: "Had a great experience with this flight"
Cons: "Nothing"

Pros: "Good service from cabin crew"
Cons: "Seat is quite small compared to other flight"

Pros: "Spacious air craft with comfortable seats, crew was very friendly , and efficient"
Cons: "Service,"

Cons: "I was seated between two overweight/obese passengers and as such was very uncomfortable throughout the long-haul flight. There was very little room to move as their body habitus spilt over onto my seating area and occupied the arm space. There needs to be serious consideration to make it mandatory for overweight/obese passengers to purchase two seats to accommodate their size."

Pros: "I liked everything about the flight."

Pros: "One of the best flights in the past 5 years! 5 gold star service!"
Cons: "Wonderful friendly and helpful crew and check in staff. Excellent food and service. On time departure and arrival. Help with bags during the check in process."

Pros: "I liked everything about it."
Cons: "My trip was to long but it wasn't there fault. I was so tired."

Pros: "Entertainment"
Cons: "Food"

Pros: "The guidence between flights I was the only person off my flight to transfer and they sill had a gal waiting to take me to the next gate"

Pros: "Everything"

Cons: "There were no headphones and again with the remote Oryx screen that is just way too complicated and freezes like crazy."

Pros: "Attentive service ready to appease any request very clean toilets"
Cons: "Type of aircraft Films Selections in particular World Group not changed much since April"

Pros: "The entertainment choices were great."
Cons: "We sat in front of a row of children who kicked the back of my seat for 13 hrs straight. We spoke to a flight attendant about it early on in the flight, spoke to the kids and spoke to the parents. Then spoke to the kids and parents mid flight. And then spoke to them all, including a flight attendant towards the end of the flight. The issue was never resolved. We asked to change our seats but could not. We asked for the parents to trade seats with the kids and they would not. It was the worst, most uncomfortable flight I have ever taken. And I fly regularly for work and for pleasure. It was an absolutely horrible experience. I was actually in tears on the flight because I was so tired, uncomfortable and frustrated."

Cons: "Plane seemed old and not upkeep. Chair in front of me leaned back to 5 inches from my face, every time he moved, the tray fell. The air seemed to be off in the front of the plane. Was sweating. But when I went to the bathroom in the back, it was cold"

Pros: "On-time, Service, flight & Behavior, conduct."

Pros: "The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy"
Cons: "We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor."

Pros: "plane is comfortable and business class bar is great"
Cons: "Boarding was a mess and food is terrible"

Pros: "Entertainment, punctuality, helpful crew"
Cons: "Food"

Pros: "comfortable seats. Flight duration was good. Layover was little longer. Overall good experience"

Cons: "The boarding could have been better."

Pros: "Alexandra is just not a pretty face."
Cons: "I should have got a premium economy, my section was too cramped."

Pros: "Latam could not issue a boarding pass at Santiago. This led to long waiting at Brazilian immigration checkpoint. Not having a Visa kept me.from entering the immigration and security wont let me in without a boarding pass. security supervisor had to contact Emirates ground staff who escorted me."

Pros: "In general, everything as expected, some crew members were even extra nice."
Cons: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."

Pros: "The food was good, good intertainment options"
Cons: "On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on."

Pros: "My mom was very happy with food and specially the open seats."

Pros: "entertainment was great!"
Cons: "Not much to eat for a vegan."

Pros: "Loved the service and the movie options."
Cons: "The food was just okay. It was pretty bland."

Pros: "Cleaningness"
Cons: "Main problems at Dubai airport. Employee at the airport charged me money for the same luggage that Newark employees said it is according to air line rules. That shocked me. I didn’t buy anything from Dubai. I think it’s not right."

Pros: "Interior of plane was very comfortable and entertainment options were excellent."
Cons: "Slow to serve food and drink. We had to wait 2 hours before being offered anything."

Pros: "Service was excelleny"

Pros: "My seat mates were very nice about it when I had to climb over them; the food was fine and the staff all were great."
Cons: "Traveling in economy is torture but then it's over. The sound wasn't working at my seat and I got tired of reading lips on the movie I wanted to see. But reading and sleeping weren't bad ways to spend the time."

Pros: "Valuable reminders ! Updates regarding flights was superb."
Cons: "Nothing to say."

Pros: "I like the professionalism of the crew. Lots of shops to visit in Athens Airport."

Pros: "very good as expected"

Pros: "Smooth flight, courteous staff"

Pros: "Service."

Cons: "Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight."

Pros: "More space"
Cons: "Na"

Cons: "My seat would not go back. The person in front put his seat back and therefore I couldn’t watch my TV. No choice for food."

Cons: "Couldn't decline the chair and cause much neck pain"

Pros: "The aircraft (a 777) and the on-board amenities and service."
Cons: "Too many clueless passengers. I could not wait for the flight to end. It took a full hour and a half to get my single suitcase at the Kolkata airport."

Pros: "I like the food and entertainment options"

Pros: "The ways cabin Crew treated customers very well and politely . I feel comfortable."
Cons: "Because you guys treated customers well so they did something over. I flight from Genève airport to Hanoi but i transfer in Dubai. Next to me is a 3 girls. They are keep talking around three hours it’s doesn’t problem if a cabin Crew didn’t give them many bottles of wine. They are drinking for three hours with 9 bottles for 3 girls. They are talked so loudly,drunk and the smell very bad.you know i couldn’t sleep but When They are asking for more wine and the cabin crew also give it for them, i cant belived it!!!. And another guy he want to enjoy with them and asked me to change a sit, i want to sleep and i though it will be better for me. But its not. They are talked more louder. And the problem is when they are getting drunk, the guy back to his sit and take something in his cabin, because he can not control his actions so some stuff from his bag drop down over my head also my body. I was mad but how should i do? Point at his face and tell something bad? Oh i can not. canbin crew just comes and say sorry with me. That is a bad flight that i ever had. You treat customers well but you should have a limit. Im so disappointed about my flight of that day. Thank you"

Pros: "I enjoyed the wide selection of movies and tv series. I think the food is the best out of all the airlines and I enjoy flying with Emirates."
Cons: "When I boarded my flight, a man and his family took my seat and forced me to sit in the middle of two very large men and made my 7 hour flight very uncomfortable. I purposely chose that seat for leg room and even though business class was empty, they could not provide me with a different seat."

Pros: "I liked the service but the problem is carry on bags"
Cons: "Carry on bags they're taking my small bags I don't like it they did to cargo"

Pros: "Good entertainment system and nice staff."
Cons: "I have 2 six-hour flights connecting in Dubai. Only one meal on each. Seems pretty stingy."

Pros: "Interior"
Cons: "Delays Always frustrating"

Pros: "Comfortable seat"
Cons: "I was inzble to select vegetarian meal on ypur website"

Pros: "Newer plane. Good options for entertainment."
Cons: "Again NOT impressed with busing out to plane and hiking up steep set of stairs in the heat of the day in Dubai. The bus ride was long and there were few seats for elderly, disabled, moms holding kids, etc."

Pros: "Flight staff was responsive and courteous."
Cons: "Seats are hard. Had to sit on pillow and blanket to soften. Entertainment screen did not work properly (would not follow finger movement - seat 45A. I did not tell staff."

Pros: "Entertainment facilities very good. Important for those long trips. Food good too"

Pros: "777 are pretty good"
Cons: "Screen was broken for the whole flight , after repeated calls to the flight attendants nothing was done"

Pros: "Normal checking process completed and waiting at gate early."
Cons: "Flight initially was said to be 1 hour late and then it was cancelled altogether. There was no information about why and what are the next steps. People were just following blindly as the group moved, finally everyone was led out of the airport after immigration cancellation, then to baggage claim where we had to collect all checked in big bags and board a bus to take us to hotel . The hotel was good but getting there with the big bags for just a few hours and then the flight was scheduled for night (12 hrs later than original schedule) They could have just held the checked in baggage with them, or arranged an alternate aircraft to arrive sooner."

Pros: "The staff was very friendly"
Cons: "food choices and entertainment options could be better"

Pros: "Aircrafts are new and good"
Cons: "The ground staff needs to be more co-ordial and friendly. Am not sure how they are hired but they appear very rude and dry throwing instructions. I travel a lot and in many airlines and whatever the case, staff members of other airlines smile, tell issues if any, suggest solutions and work on it. Emirates staff, it seems, does not know how to talk or smile."

Pros: "i like the food."

Pros: "Safety, on time, A380 is better than B777 (comfort)"
Cons: "Food, i like the hot bread rather than cold bread"

Pros: "The flight was great. The seats were spacious and comfortable."

Pros: "everything from service, food, to entertainment. Keep up the good work."
Cons: "Seats were a bit small, if I had more room it will be perfect."

Cons: "Took awhile for initial good service and food came before drinks. Movies and internet"

Pros: "Cordial staff and good food"
Cons: "Leg room and head phones did not work properly"

Pros: "Food and staff's courtesy."
Cons: "Lot of rush at transit point."

Pros: "ALL seats were super comfortable, the LCD screens were like suer HD! Crew was warm and everything was just perfect!"
Cons: "Crew didnt know about baggage transfer procedures from Emirates to JetBlue (Dubai - Boston _ pittsburgh). Knowing this shall ensure 100% customer satisfaction."

Pros: "The service and comfort of business class was best I have experienced."
Cons: "I would have liked if it was possible to watch live TV of some sort. For live US news or sporting events...minutiae but only thing that I thought of."

Pros: "Some of the crew were amazing and some were grouchy and not very helpful"

Pros: "Yes"
Cons: "Them good"

Pros: "We missed the connection because the Istanbul airport is a silent airport and no announcement were made for boarding."
Cons: "Announcement from crew or reach out to people in front of gate would help. Also, the staff at Istanbu airport is so rude and have no respect for customers."

Pros: "Food is amazing."

Pros: "Service, food, comfort, entertainment."

Pros: "Seat was comfortable and the extra care package and warm towels were a plus. The food was good too."

Pros: "Nothing was good"
Cons: "Everything can be improved"

Pros: "Tea"
Cons: "Food and service"

Pros: "Nothing"
Cons: "Food"

Pros: "All the stuff very kind"
Cons: "I don’t like the airport service for well chairs"

Pros: "Everything was good... nice and neat crew, airplane clean and comfortable, good service food was good."
Cons: "The bathrooms are way and far back... and we are not allow to use Business Class."

Pros: "The plane was Old !! We, Stevo and me Julie were scared but glad the trip will be over. We did not know the rules that MK had as far as how much $ and golden jewlery one can have befor you had to report it. Thank God we did not have to give up anything."

Pros: "Super service clean nice airplane ✈️ departing arriving on time"

Pros: "Nothing special"
Cons: "My preselected isle seat in the third row, where there is usually more legroom, got switched without notice, and at boarding time I was given a middle seat a lot further back."

Pros: "Inflight entertainment"
Cons: "Boarding process did not respect travel privileges. Business and Star Alliance Gold members were shuttled en Mase with all other travelers. Process should be respected regardless of the destination."

Pros: "My flight from Budapest to Istanbul was delayed by weather and heavy flight traffic in Istanbul. At booking time, I had only a 1 hour layover, which I commonly NEVER schedule. Upon arrival at the IST terminal gate, I exited quickly and was met at the end of the runway by a Turkish Airlines customer service rep, permitting me to transit directly to the transit lounge, rather than sending me back through security yet again. As she looked at my boarding pass for the next flight, she knew who I was and she sent me directly to the proper gate for my next flight. Turkish Airlines, you ROCK! (My bag even made the connection!)"

Pros: "Overall the experience was good. Cabin crew helpful."
Cons: "while going to US from Mumbai -Wheelchair service at Istanbul was found unsatisfactory. The attendanct was unfriendly adamant and rude. overall the wheel chair persons were neglected by the airlines (even at Boston ) but the cabin crew took care of all wheel chair persons."

Cons: "The food was a bit tastless"

Pros: "On board entertainment ststem has lots of options to choose from on all accounts. Food selection was good, served hot with large selection of drinks. Overall much better than US airlines that cross Atlantic."
Cons: "More comfortable seats for long haul flights is a must have. Comfort+ Offered a money’s worth alternative to business or first class. Boarding is done away from terminal building which required busess for transportation back and forth. Prefer skybridge instead."

Cons: "The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel."

Pros: "Crew accepted to move our seats for emergency leave zone where there is more space for legs"
Cons: "Turkish airline has decreased space between seats for a non acceptable distance... you guys need to rethink it!"

Cons: "The people at the counter for boarding were not really friendly. the plane was dirty and in my opinion old. It made a lot of noice."

Pros: "The staff was friendly and an onboard meal was provided."
Cons: "We checked in online the day before with seats together and the morning getting our boarding pass they changed the plane and 1 of our seats was changed to across the plane. Luckily the lady was able to get a pair seats sitting us together."

Pros: "Food, no delays, entertainment, price"
Cons: "No leg room on the plain, the crew is ok, but not very friendly. Not flexible with kids menu (requested kids menu, but crew was not notified and was not able to provide any), not very clean inside the plane (tables were dirty and there was hair in the window)"

Pros: "Prompt, departure"
Cons: "the food"

Pros: "The cabin crew were awesome."
Cons: "My trip from Houston to Istanbul was awesome and smooth."

Pros: "Best airline food . Great selection of movies And free drinks to boot"

Pros: "The staff!"
Cons: "The turbulence lol"

Pros: "Food was good. Entertainment worked."
Cons: "I booked a window seat but the seat I got had now window. I couldn't do online check-in."

Pros: "Attentiveness Professionalism"

Pros: "Lots of room on the plane, light meals but good, helpful service"

Pros: "pleasant flight attendants"

Pros: "The people next to my seat were awesome folks from Turkey. The entertainment was decent, I'd say the highlight of the flight. The crew were good and thankfully did not misplace any items of mine."
Cons: "The Food was pathetic, especially lack of any diary products including any form of dessert even after I had asked for a Vegetarian Ovo-Lacto meal. Probably the last time I'm gonna fly with Turkish."

Pros: "Comfortable flight, friendly flight attendants, food, usb port to charge my phone, and the in-flight entertainment"
Cons: "N/a"

Cons: "They moved the time up without prior notice. I could have lost the flight. They checked my bag in Antalya via Istanbul to Naples. When arrived in Naples no luggage. After long wait was told it is held in security in Istanbul. They should have not boarded me if they had problem with the luggage or at least they should have told me in Istanbul not after arriving at destination and have to search for an answer. Extremely poor airline and will never fly with them again."

Pros: "Free wifi for business class HD movies + good quality DENON headseat"
Cons: "Terrible foods taste Zero hospitality crews Lack of food and deink service during 13hour flight"

Pros: "Every thing was excellent"

Pros: "Good flight. Food was nice!!!"
Cons: "On my flight to Greece the wheel on my suitcase was broken. I tried to address this on the day of my departure & was told it's too late to put in a claim. This was a bit upsetting to me. I didn't realize that a wheel had broken until I left the airport. On the way to where we we're staying the 2nd wheel broke, thus I had to drag my suitcase the rest of the way."

Cons: "the delay in the departure"

Pros: "The seats had a decent amount of leg room."
Cons: "Stuck in Istanbul airport for three days because of snow. The way the airline handled it was APPALLING. Second night stood in line for a hotel for over four hours only to find out at 3am that there weren't any more. And none of that captures the insanity of being sent to a transfer desk with no way out except buying a Turkish visa and going through immigration. Inexcusable. I have traveled to over 40 countries in the past 30+ years and this was beyond the pale, absolutely a nightmare, and almost all of it (excepting the actual snow delay) in the airline's control. NEVER FLY THIS AIRLINE THROUGH ISTANBUL."

Pros: "food"
Cons: "the worst costumer service ever"

Pros: "Everything was good except the airplane.. i was on row 13 and the cabinet was warm and air-condition was not working fine.. i reported this ti the flight attendant. She confirmed the temp was set to 23 C however it was definitely not less that 26C .. also it took long time to serve the hot meal although we were on rhe plane and the flight depart8 got delayed for 90 minutes due to technical problem. On the other hand, seat were comfortable and flight attendants were so nice and friendly.. also Turkish lounge and airport were good"

Cons: "Flight left late, bathroom was very dirty, and for some reason everyone around me got a meal, but I did not! I usually really like flying with Turkish, but this flight was disappointing."

Pros: "The entire trip was very good when though it was very long due to the stop over in turkey. The flight was very good ( business class). Service and food was outstanding. The seats were good. Laying down was still a bit tight due to the armrests remaining in the same position. The crew was extremely nice and always helpful. The Turkish Air lounge on Istanbul is great and makes the united lounge in SFO look like a soup kitchen. I would fly Turkish air again."
Cons: "Nothing"

Pros: "The crew members were so nice and helpful. Food was good and delicious"
Cons: "Boarding was terrible. They had three departure from one gate. Not organized at all"

Pros: "Enjoyed the flight, airports, service."

Pros: "Service from the flight attendants were fantastic. The food was delicious and the entertainment included plenty of movie options. I'm also glad that my bags were never lost throughout all of my flights this summer on Turkish Airlines."
Cons: "I know seats in the 777-300 recline but do not disrupt the next row's space. That was not the case on the Airbus A330-300. It would be nice if the same seats were on the Airbus aircraft I flew from Istanbul to Bangkok."

Pros: "Even on short flights they still provided lunch and beverages, which unfortunately you don't get on such short flights (less than 60 min) with most companies. Still they maintain their service impeccable."

Pros: "I was surprised how comfortable it was to spend 12 hours seated in an economy seat in a flight from Sao Paulo to Istanbul! It´s the widest coach seat I know!"

Pros: "good food with some Turkish flair. super friendly staff."

Pros: "All great in Biz. class."

Pros: "Crew was very accommodating"
Cons: "More seating space"

Cons: "Less crowded, with better two-bag carryons enforcement forces coach and more latitude for First Class."

Pros: "The crew was polite and helpful"
Cons: "The food was very average"

Pros: "Everything was good."
Cons: "I just wanted to seat with my husband but it was not possible."

Pros: "The cabin crew was horrible. When serving refreshments during the flight, I was ignored repeatedly when I asked for a soda. My wife sitting next to me, and the other passenger on our row were served. I asked the flight attendant 5 times for a drink and never received it."
Cons: "fire the flight attendant, and find somebody who cares for their customers."

Pros: "Seats were okay—good leg room."
Cons: "Exhorbitant baggage fees!! Will never fly Brussels Air again as a result."

Pros: "The flight itself was as good as expected: Attentive crew and competent pilot, good enough food, comfortable enough (for coach) seats, and clean airplane. The seats could be made to recline a bit more but nobody seems to be doing it for coach class."
Cons: "The flight was delayed 30 minutes causing me to lose the connecting flight home by about 5 minutes There was no effort from United to help me to get the second flight on time or from the crew on that one to delay it enough for me to arrive. They suggested I waited 9 hours for the next available flight or to get one by AA in Reagan Airport in 3 hours. They told me that transportation to that airport would not be reimbursed and would cost between 20 and 40 dollars. I didn't know the airports were that far apart and the one-hour taxi drive cost me 80 dollars. From Sao Paulo to Washington, things went as well as expected. Once landed everything was horrible."

Pros: "Everything smooth! Yes, a couple younguns’ a little on the cryin’ side... but everyone has to get through that sooner rather than later (and, BTW, they had incredible legroom in Economy so whazzup with that???)."

Cons: "I was lead to believe I was booking a flight on lufthansa. It turned out it was United in a confirmation email a few weeks following the purchase. Then 24 hours prior to boarding, a notification comes in that I am flying Air Brussels. This leaves me with confusion - which airport terminal to go to, where to check in, who to call, etc. When I finally arrive to the airport at JFK, I find there is no Air Brussels Check in and that I need to go to United. But United no longer operates out of JFK, so I was finally directed to the British Airways terminal to check in with Eurowings. The flight was supposedly a Eurowings flight in collaboration with Lufthansa and United but operated by Brussels Airlines. I’ve never before experienced this miscommunication and confusion with one single flight, especially in my home country. When I booked the flight, it was quite clear it was Lufthansa and I paid Lufthansa prices. I was very disappointed overall with the experience leading me up to boarding time and had I known it was not a Lufthansa plane and crew, I would not have booked it. I hope you can I understand my frustration as this was poorly communicated and manasged and was quite misleading from the start. I would appreciate some compensation or recognition for the confusion as I will no longer be using Kayak or third party booking sites due to the way this was handled. I am a loyal Kayak user, but this was just too much and nothing like I’ve ever experienced before."

Cons: "Cabin too cold"

Pros: "Going home"

Pros: "First off I’m a Diabetic and some of my diabetic medication and or supplies are with me and some in my LOST checked luggage. I currently say lost because it Day 3 in Ibiza and the luggage never left Newark with my flight originally and is supposedly in Barcelona while I’m here. Called everyday for updates on my bag and they give you very little useful info. Oh and the 7:45 departure last Thursday didn’t leave until 2:30am, then they kicked us out of our economy plus seats picked for comfort and tossed us in middle aisle seats some place else which were ridiculously uncomfortable. There’s no entertainment except in first class and this is a 777 huge jet. Filing a claim, sending a letter to their ceo, a letter to he DOT, and grabbing a good lawyer friend for counsel on this because it’s a disaster. I had to buy everything I needed which isn’t enough and I’m also running out of diabetic supplies since the rest I’d my lost / delayed luggage. So delayed flight by 6hrs, kicked out of original seats, lost and delayed luggage, airlines seems to refuse to send it to my hotel through other carriers, 3days and no luggage and wondering if they are going to send it to Ibiza while I’m heading back to Barcelona today. No one calls me or emails or updates me on any status changes of where my bag is and what’s going on. Their customer service sucks and it’s some guy or girl in another country who gives no fks about your situation. I will never fly with United again"
Cons: "Everything see above"

Pros: "The staff and food were good"
Cons: "The flight was two hours late and the cabin temperature was hit"

Pros: "The 787. Great plane. Great ride."
Cons: "Crew members on all 37 United flights that I have taken in the past 19 months have been rude, unpleasant and grumpy. They do not accommodate modern methods of making children comfortable in seats, such as the use of jetkids and jetbox accessories. I have experienced lies (yes, I’ll be back with more water! Sure, I’ll check for some eye wash for your wife.), misleading (embellishing rules, enforcing rules that do not exist) and overall terrible behavior. With the exception of a few ground crew members who’ve shone through, my interactions with United staff have not been good."

Cons: "flight delayed by 3 hours. no reason given- effected subsequent schedule..."

Pros: "Most cramped seats and floghtnive ever been on."
Cons: "Seats are the smallest of any airline I’ve ever been on."

Pros: "All the flight crew was incredibly attentive, particularly with those with special needs. From helping them to use the facilities to getting them little extras. It was a nice thing to see - especially in a such long (14+ hrs) flight."
Cons: "The entertainment system and service carts were quite outdated. There were no visible place to charge my phone. It takes away from the strong people service."

Pros: "Flight was fine. Food OK but to be expected. Entertainment good as per usual on United."
Cons: "My least favorite thing about flying to Dulles is getting on those ridiculous people movers to go to customs and immigration s. Creates a larger cluster of people at immigration and something else I have to wait on. Also - why is GRU already using buses for boarding 787s? The new terminal just opened three years ago-- missed opportunity."

Pros: "Crew was helpful."
Cons: "Very uncomfortable chairs"

Cons: "Delayed"

Cons: "Very uncomfortable plane!"

Pros: "Everything ran smoothly and crew was very nice."

Cons: "Not enough leg room"

Cons: "The plane was late, I request wheal chair for my mother because she can't see for one eye no more and only 30% can see on her good eye and in Houston she was lost inside the aeroport because no one take care of my mother , yes lost for almost two hours, very very disappoint , I always book thru Kayak and never complaint, this time very disappointed , Glad my mother is okay"

Pros: "I always like the multiple entertainment options with the seat back screens. The dinner meal was much better than I expect in coach."

Pros: "I traveled for 2 weeks, took 7 planes. This was the single worst flight of the entire trip. The attendants were not very friendly but the plane was disgustingly dirty. Trash was left from previous flight and the restroom was filthy."
Cons: "Cleanliness of plane was not good at all."

Pros: "Can not think of anything"
Cons: "Nothing"

Cons: "Couldn't get the tv to turn off, was making me feel nauseous. Seats don't acutally lean back to a comfortable level."

Cons: "They didn't give food"

Pros: "Crew was great and accommodating due to hour delay"
Cons: "Late delay. Slow boarding. Sat on plane for hour before actual take off."

Pros: "Left on time. Arrived early."

Pros: "There were maybe two of the flight attendants. Who weren't rude. The rest well, I guess didn't like there jobs? I lost all my money for my first flight, because i was over 4 hours late. When i purchased a ticket from cheapo air, the person helping me was so nice. Unlike United airlines, or Viama. When i missed my flight that i paid $1,300.00, United said they'd give me another ticket for $4,000? This was a one time offer to redeem my $1,300 Viama said $10,500? I will only buy my tickets from cheapo air from now on."
Cons: "The flight attendants are very snotty, 2 out of the 18 I encountered were polite. The rest acted like they hated their jobs, and all the passengers. When you travel to another country they should have at least one person who speaks English. Can't really say much for the food, essentially requesting a vegetarian meal was out of the question, so i just starve. Drink some watered down booze, take a few dramamine and sleep. The layovers are ridiculous. 14 hours, 8 hours 4 hours? Good thing God made Beer and pizza."

Pros: "They kept us well hydrated"
Cons: "How far I had to get to me next flight in Chicago"

Pros: "Fast service! Good price selection!"

Cons: "Crew kept bumping into passengers when walking through the aisles with no apologies."

Pros: "It was ok."
Cons: "They lost my husbands luggage from Morgantown to Charleston and we sat for about 10 minutes with no gate in Charleston when we landed!"

Cons: "Over 3-hour delay. Various text messages including one that indicated the flight was leaving 5 minutes earlier; then it was delayed again!"

Cons: "Almost ruined my trip and lost a day of vacation"

Pros: "Clean, new plane. ComfortaBe two by two (no middle seats) smooth flight. Pleasant crew"
Cons: "The change fee for the ticket I had to change from United was more expensive than the ticket itself meaning they basically just took my original ticket with no recourse for me. Thats ridiculous and I will try to NOT use united again bc of that. They should have change fees not to exceed cost of orifinal fare. Highway robbery."

Pros: "Aircraft with old decoration. Could not see a single smile from the crew."

Pros: "The struf waffles"
Cons: "Every thing went well"

Pros: "Crew was nice"
Cons: "The screen was frozen the whole flight."

Cons: "Personal device entertainment wasn't working because of a WiFi issue"

Pros: "Convinunce"
Cons: "United airlines crew said that the plane had on board computer problems and then the crew said they couldn't fly because they were timed out on hours and we sat for 3 hrs in the plane only to here that they cancelled the flight and I had to scramble to find another flight to get to my destination"

Pros: "Seat too tight couldn't move at all"
Cons: "Seat too tight couldn't move at all"

Pros: "Nothing"
Cons: "The service. The flight attendants were rude"

Pros: "The duration of the flight - no stops"
Cons: "The food was poor, the airplane was an old one"

Pros: "The steward on this flight was very attentive. He anticipated my needs and those of the other passangers."
Cons: "This was a turbo jet and was very noisy. My seat was in the front and there was very little leg room. Fortunately, I am a short and and short legged."

Pros: "Zero -- I will certainly never fly United again!"
Cons: "Having to wait 30 hours to get home. Having extremely rude or no service. Not receiving compensation for the trouble and inconvenience this airline caused."

Read more about Qatar Airways
COVID-19 information

Safety measures for airlines flying from Sao Paulo to Kolkata

Airlines flying from Sao Paulo to Kolkata have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Sao Paulo to Kolkata

Mandatory masks

Masks required on board, masks provided on flights from Sao Paulo to Kolkata

Social distancing seating

Middle seats unavailable to book on flights from Sao Paulo to Kolkata

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Sao Paulo to Kolkata

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