Daily cleaning, installation of cabin HEPA filters on flights from San Francisco Bay Area to Ranchi
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Scores according to KAYAK customer reviews
Pros: "Well organized"
Cons: "No free wifi :("
Cons: "Showed up at airport w 2 15 yr olds traveling alone. We're told we needed to pay $150 each way. We were NOT told when tix were purchased. Accused of lying about the girls ages when we booked. Tix were booked and paid by two different parents and times. Agent relented and waived fee. At the gate we were again challenged and had to go thru it all again. No more United for us!"
Pros: "Nice airplane"
Cons: "Everything was bad!!!! With a lot of delay"
Pros: "The flights were on time and without incident."
Cons: "I did not get an email to check in, what is up with that! I bought a 14" roller bag to fit under any seat. However it does not fit under all of your aisle seats. Can you indicate seats with less space on your maps. I bought the bag so I wouldn't have to lift it up. Leg space is better on Delta and under seat room also."
Pros: "Roomier comfortable seating."
Cons: "Paying for luggage and food"
Pros: "At least there was room to sprawl out and rest."
Cons: "We boarded our plane and during preflight check on the runway the captain learned there was mechanical error (in the right engine fuel something). The issue could not be solved and we had to change planes. On the second plane, the captain shared with travelers that "and two loose wires were found, so it's good we caught that and changed planes". What the heck? Shouldn't basic functions be checked before a plane is boarded? What was supposed to be a 1030 red eye, turned out to be a 1 AM bloodshot eye."
Pros: "Everyone was very polite and easy going. Definitely kept me comfortable(:"
Cons: "Didn't seat us together, although I selected seats at purchase."
Pros: "They were prompt and polite"
Cons: "Seats were EXTREMELY uncomfortable and felt like a very old mattress in desespertly need of replacement"
Cons: "We were trying to print our boarding passes and computer didn't recognize our bar code. United employees were trying to help us and they couldn't print it either until we approched counter. We didn't see that much of professionalism on United employees. At one point one of the employees told us to go back to Air Canada counter and I thought she was not trained properly."
Pros: "The fact that everything went as planned with no delays."
Cons: "It was a very unpleasant experience overall."
Cons: "I was treated with the most disrespectful tone, hurried like cattle."
Pros: "Glad they waited for me."
Cons: "Seating was awful. I reserved a seat in advance & it wasn't there when I checked in."
Pros: "Seats fit for midgets"
Pros: "On time, organized boarding"
Pros: "787 is a great machine. Quiet and comfortable. Free movies with great touchscreen and audio."
Cons: "standing on the tarmac for a few minutes, waiting to board, was uncomfortably cold / I wasn't dressed for that."
Cons: "It was delayed by 3 hrs"
Cons: "Online check in was ambiguous and I wasnt sure if I as checked in or not. The gate did not have scanners for the boarding passes on the united mobile app."
Pros: "It was on time and the lights were dimmed so I could sleep better. The staff was also very friendly and helpful."
Pros: "The service was good, boarding and take off on time."
Cons: "The ride was so bumpy! I've traveled back and forth from Boston to SFO and it's not usually this bumpy from SFO to Boston."
Pros: "The staff for united were super helpful and accommodating. Made traveling with my pet super easy."
Cons: "Nothing. Everyone was acceptional!"
Pros: "The service is not close ro KOREAN AIR ON THE PLANE. The plane is old . The cres is tired.."
Pros: "Had ways to stay entertained onboard"
Cons: "Hard to get comfortable"
Cons: "have no idea if I'll even make it thru the day."
Pros: "Staff seemed lively and created good atmosphere; thank you."
Pros: "Both flights were early, which was nice for a change."
Cons: "A little bumpy"
Pros: "Service was good"
Cons: "Many alerts in my e-mail."
Pros: "comfort and everthing was good"
Cons: "ac was too cold"
Cons: "I did not make it on time to a wedding because of the delay & problem with the plane."
Pros: "The personnel were attentive and polite on the flights"
Cons: "Both going to Eugene and returning the plane was dirty, crumbs and dirt on the floor, garbage/trash in the seatbacks...very poor standard How do you people live with yourselves,?this was a substandard experience for a substantial amount of money."
Cons: "Was told I could sit next to my travel partner but when we went to check in at the boarding gate, we did not have seats together...."
Cons: "Never made it to Sna. Whiched me to lax because that was fastest time back. Wasted more money on uber to get home from la"
Pros: "Nice big plane and great staff"
Cons: "45 minute delay"
Cons: "Old planes, blanket with hair, no complimentary meals"
Pros: "Was impressed w the new plane"
Cons: "Overhead storage a little small"
Pros: "Google service on United Airlines not pleasant in the flights were delayed all the time"
Cons: "Bad experience flying with United Airlines sorry"
Pros: "Nice place"
Pros: "Time to destination with non stop flight is excellent."
Cons: "Crew addressing elderly people, My mom was provided food until she went and explicitly asked for food."
Cons: "Air India needs to be competitive and offer better services that is on par with other international airlines."
Cons: "No entertainment at all even in business class"
Pros: "Nice charming very cooperative."
Cons: "More than satisfied wonderful."
Pros: "If parents are traveling alone, then it is okay"
Cons: "No Entertainment, TV was not working"
Pros: "Bad Food"
Pros: "Boarding was a mess. Stood in line for over 90 mins. They don’t have Airport checkin kiosks. Flight delayed over 2hours without information to the passengers! Seats are beat up. Lavatories dirty within 3 hours of flying, and this was an 18hour non stop!"
Cons: "Please don’t book Air India"
Pros: "Boarding was quick and easy, wasn't a rush. Lots of empty seats."
Cons: "Plane felt old and dirty. Everything was gross and/or broken. Screens didn't work for many people, headphone ports were damaged. Even things like the handle on the doorknob, during the course of the flight, became bent and broken, as if somebody didn't know how to use it and manhandled it instead."
Pros: "Food and service was good"
Cons: "Entertainment must be improved besides seat and washroom upkeep"
Pros: "Passengers were so cool. I mean indian passengers were so warm and cool"
Cons: "Entertainment was old and broken. Could have been updated to latest."
Cons: "Consol provided with my seat 18C on 30th November 18 and 18 d on 6th Feb 19 I.e more than 2 months was no operational . Due to this no entertainment facilities was available during my to and fro journey. Such inefficiency is not tolerable. Pl take note of this."
Cons: "Entertainment system was not working at all."
Cons: "No wifi"
Cons: "chairs too bad...entertainment and displays too bad"
Cons: "The flight had technical issues and we were in the plane for 2.5hrs and suffocating. The pilot didn’t have the courtesy to give updates. The in flight entertainment systems didn’t work and the overall experience was bad"
Cons: "I paid fee for preferred seating but airline did not allott the seating that I selected."
Pros: "On time"
Cons: "No customer service. Air hosts were doing their job as a chore, no pride in their job, did not come to support even after ringin the call light multiple times. Entertainment system was old and not working for some of us on this long 15 hour flight!"
Pros: "on time, great food!"
Cons: "most of the entertainment systems were very slow and headphones not working"
Cons: "I don’t like my checking process at San Francisco. The information with customer agent was different to information provided during checkin. And it’s misguided me and I loose checkin baggage. Very disappointed with overall process."
Cons: "1. Had to check out baggage in Delhi, instead of through checkin to final destination 2. one of the baggage was lost 3. took 45 mins to check in at the air india counter for seating and my seat was separate from my child 4. audio was not working for the entertainment"
Cons: "Both flights started and reached late. Very inconvenient."
Pros: "No turbulence. Great flying experience."
Cons: "I disliked nothing."
Pros: "Boarding and disembarking was fairly quick. Movie selection. Points were lost on food and comfort because it is airplane food and you are on an airplane for 15 hours. Nothing against Air India."
Cons: "I would have liked the drink service to come around more often on the flight."
Pros: "Spacious seats, short duration."
Cons: "Food can be better."
Pros: "The flight time"
Cons: "Air India gate in San Francisco was dirty. The aircraft looked old and was dirty. The bathrooms were dirty. The service was mediocre."
Pros: "Fastest service between SFO and Delhi. Couldn't expect anything more! Awesome job Air India"
Cons: "Maybe food?"
Pros: "Flight back was on a new confortable airplane with no issues"
Cons: "The cabin floor was soaked from a leak from the bathroom, which resulted in an uncomfortable and extremely unhygenic conditions for the duration of an international flight! Air India customer service has been unresponsive to both phone/email/online inquiry as well--poor customer service."
Cons: "1. My chair back was not reclining fully 2. The tray table was a bit broken 3. The inflight entertainment system was terribly to navigate 4. the sound on the entertainment system was not great. 5. In the bathrooms the toilet paper and seat covers were not regularly replaced. 6. I got breakfast at 8am and then beverages at 2.30pm and lunch at 3pm. This left me terribly hungry and exhausted."
Pros: "Food and service was good."
Cons: "Entertainment system was not good."
Pros: "On time. Great service, luggage came early."
Cons: "Very old flights. Half the seats in business class are broken and don’t function. The cushion is to firm and caused body aches"
Pros: "Very rude and no interest in their job."
Cons: "Old plane, dirty toilets, not working properly, The entertainment was not working throughout the flight to India, and the staff couldn’t fix it. I will not travel again by Air India"
Cons: "Would like better food choices for vegetarian. It was mostly rice for all the meals, which is not so good for people with diabetes."
Pros: "Took off on time"
Cons: "Pathetic seats, cleanliness and staff behavior"
Cons: "Entertainment section doesn't seem to get update frequently. There were not any new movies. Food was not upto the mark. Given the fact that it s international flight for 12 hrs there was no toiletry or blanket provided. Seats could have seen better life then what they were in. There was no leg room if I keep water bottle in the front seat pocket."
Cons: "Checkin counter queue to get boarding passes was too long. Queue management was poor. Many staff members walking around doing nothing to help waiting customers. Chit-chatting with each other and laughing around while customers are waiting to get service."
Pros: "Travel schedule & landing before time."
Cons: "Display screens didn’t work properly and one had to Press on random points on the screen to get the movie screen going"
Pros: "Food, plenty"
Cons: "No entertainment at all"
Cons: "Entertainment system was down for 90% of the passengers. The aircraft was very old and some of the seats were held together by duct tape !! The staff was polite but quite inept at hospitality. Will not be flying air India"
Pros: "Boarding process was excellent."
Cons: "Broken seats everywhere"
Pros: "It is simply convenient"
Cons: "I am ok with all type of services they provide."
Cons: "there is no respect to customers."
Pros: "Enough legroom, decent food, .."
Cons: "No bread, too long of break between meals/snack; no announcement for food left for self-service between meals, if any."
Cons: "The seats were broken with large cracks visible. The arm rest was also broken with a metal protruding out. There were many seats in the same broken state. The entertainment system in my seat was not working. The quality for the aircraft was not great and seemed very old."
Cons: "I placed a meal request on their website but they were clueless and did not serve it on both sectors, Hyd - Sfo & Sfo - Hyd!"
Cons: "dirty flight bad service as usual"
Airlines flying from San Francisco Bay Area to Ranchi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Francisco Bay Area to Ranchi
Masks required on board, masks provided on flights from San Francisco Bay Area to Ranchi
Social distancing seating
Middle seats unavailable to book on flights from San Francisco Bay Area to Ranchi
Testing for antibodies, testing for symptoms for flights from San Francisco Bay Area to Ranchi
Waiving of change fees. Search flexible flights from San Francisco Bay Area to Ranchi