Daily cleaning, installation of cabin HEPA filters on flights from San Francisco Bay Area to Bhubaneswar
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Scores according to KAYAK customer reviews
Cons: "I was flying with Air Canada. The UI for watching movies was not good, it had a hard time to respond to the inputs. It was also hard to move the videos forward to the part I needed. Plus, the audio wasn't working well with my own earphones."
Pros: "Movie selection"
Cons: "More drink service"
Cons: "No Wi-Fi but swayback said Wi-Fi"
Cons: "Delayed boarding, no room in overhead bins even after being charged extra for carryon and had to stuff it at my feet, even at row 15, after being charged more for that too."
Pros: "That the flight wasn't any longer than it was"
Cons: "A bit hot n stuffy"
Pros: "Love the ability to watch films on my device by way of United WiFi"
Cons: "Better snacks"
Cons: "To actually be on it would’ve been awesome"
Cons: "The unplanned layover in HNL was very poorly handled."
Cons: "Another airport would be better, no extra charges for bags would be even better!"
Pros: "Better staff"
Cons: "Still terrible"
Cons: "Overall good thanks"
Cons: "I missed my sister graduating because of avianca"
Pros: "Boarding, service, staff attitudes, on time and deplaning"
Cons: "Staff kinda rude"
Pros: "Stewart eas helpful"
Cons: "Nonentertainment. Sears are narrow"
Cons: "So uncomfortable."
Pros: "SFO-SYD was great. My luggage was left behind in SYD when I landed QZN!!! Not amused!"
Cons: "Them losing my luggage!"
Cons: "CAs of UA were not kind as usual. It was UA, so I didn't expect nice service from first."
Pros: "Arrived a little early!"
Cons: "7/8 size Brazilian airplane."
Cons: "The food was so poor I never had such a tasteless food"
Pros: "See above. The same applies."
Cons: "See above. The same applies."
Pros: "Good staff"
Cons: "Internet rate is ridiculous...15 / hr and goes up from there"
Pros: "The Boeing 787 plane was very nice. The window shading control is unique!"
Cons: "Thanks United for keeping my diet in check."
Pros: "Every day they take more away from us....the paying customer. ALL major carriers are becoming LCC ( low cost carriers ). Are there no real domestic airlines left. I REALLY miss Continental."
Cons: "I used to enjoy flying. Now I dtead it. There is NOTHING to look forward to. These days you get to pick lhe lesser of all evils. Is there an airline out there that REALLY wants me as a customer???"
Pros: "On time , and good service"
Pros: "Staff was nice!"
Cons: "I didn't like the luggage restrictions associated with our tickets."
Cons: "WiFi for $39.99, used to be $19.99 before."
Pros: "Everything was great all around"
Pros: "The services"
Pros: "Arriving alive"
Cons: "Comfort, accessible media, cost"
Cons: "On board service!!!!!"
Pros: "Easy quick boarding - attendants seemed to watch and keep the misc items from going into the overhead."
Cons: "Being woken up to see if I wanted water or food"
Cons: "Long delay in San Francisco"
Cons: "okay because it was short"
Pros: "The stewardess miss polanxo was great"
Cons: "-It said you can watch the movie using your personal device using WIFI; 99% the WIFI will drop or not working at all."
Cons: "My itinerary had to completely change."
Cons: "I am only 5 ft tall & petite but felt like a sardine with my knees hitting the seat in front. The overhead bins were so small that they couldn't fit carry ons efficiently so everyone was scrambling for space, delaying the boarding process & heightening frustration & stress. Boarding process was also inefficient causing delays."
Pros: "Movies were ok."
Cons: "Openly rude, almost argumentative staff. I was afraid to talk back because the last thing I want is any accusation of bad behavior on an airplane. But if this were a restaurant, the customers would get up and leave without eating. I've never had this experience on China Airlines or Japan Air. I will never use UA again."
Cons: "Seat could not recline, voucher was only a small fraction of the ticket fare that I paid. This is a business class seat."
Pros: "on time arrival"
Cons: "power outlets were present but not functional. A real pity as I counted on it for my long trip to keep my portable devices. Lounge in Chicago does not have many outlets either and the next plane to Brussels either. This prevented me to keep my devices up along my trip preventing to work or watch movie as I wanted."
Cons: "Over a hour late leaving San Francisco"
Cons: "Delayed departure, changed gate."
Pros: "My overall experience was excellent except for your new food policy. Meals should included! I am handicapped and asked for help boarding and getting to flights! I was helped by your caring and very curtitious staff! Thank you for your help."
Cons: "United lost one of our baggage"
Pros: "Time to destination with non stop flight is excellent."
Cons: "Crew addressing elderly people, My mom was provided food until she went and explicitly asked for food."
Cons: "Air India needs to be competitive and offer better services that is on par with other international airlines."
Cons: "No entertainment at all even in business class"
Pros: "Crew OK. Non functional remotes, usb ports...Outdated entertainmennt content...below average catering needs.....even hot towelrolls were not provided. I flew Singapore Airlines and Emirates....excellent passenger care. Air India operating an international route should choose better craft and services ....imperative"
Cons: "How about rendering the airline private, perhaps then, to survive, they would improve services. Now they are over-indulged public sector"
Pros: "Boarding was quick and easy, wasn't a rush. Lots of empty seats."
Cons: "Plane felt old and dirty. Everything was gross and/or broken. Screens didn't work for many people, headphone ports were damaged. Even things like the handle on the doorknob, during the course of the flight, became bent and broken, as if somebody didn't know how to use it and manhandled it instead."
Pros: "It was a new flight so everything was neat and clean."
Cons: "The all male crew was rude like hell and were chewing gums the whole time. The landing was super pathetic I for a sec thought the flights gonna crash"
Cons: "Consol provided with my seat 18C on 30th November 18 and 18 d on 6th Feb 19 I.e more than 2 months was no operational . Due to this no entertainment facilities was available during my to and fro journey. Such inefficiency is not tolerable. Pl take note of this."
Cons: "Entertainment system was not working at all."
Cons: "No wifi"
Pros: "Shorter duration and prompt departure/arrival"
Cons: "Outdated aircraft and lax crew."
Pros: "The fact that we landdd from San Francisco to Delhi in 15 hours was the best part of the travel."
Cons: "Poor entertainment equipment, unhelpful crew, average food and overall unclean flight. These have become trademarks of Air India."
Cons: "I paid fee for preferred seating but airline did not allott the seating that I selected."
Pros: "On time"
Cons: "No customer service. Air hosts were doing their job as a chore, no pride in their job, did not come to support even after ringin the call light multiple times. Entertainment system was old and not working for some of us on this long 15 hour flight!"
Cons: "I don’t like my checking process at San Francisco. The information with customer agent was different to information provided during checkin. And it’s misguided me and I loose checkin baggage. Very disappointed with overall process."
Cons: "Both flights started and reached late. Very inconvenient."
Pros: "No turbulence. Great flying experience."
Cons: "I disliked nothing."
Pros: "That's all you need to know. Crew was courteous - only one person rolled her eyes when I asked for some extra coffee. So things could have been worse."
Cons: "oh boy that entertainment system - reminds you of how poor technology can be more frustrating than nothing at all. Late flight."
Pros: "Boarding and disembarking was fairly quick. Movie selection. Points were lost on food and comfort because it is airplane food and you are on an airplane for 15 hours. Nothing against Air India."
Cons: "I would have liked the drink service to come around more often on the flight."
Pros: "Food and service was good."
Cons: "Entertainment system was not good."
Pros: "On time. Great service, luggage came early."
Cons: "Very old flights. Half the seats in business class are broken and don’t function. The cushion is to firm and caused body aches"
Pros: "Very rude and no interest in their job."
Cons: "Old plane, dirty toilets, not working properly, The entertainment was not working throughout the flight to India, and the staff couldn’t fix it. I will not travel again by Air India"
Pros: "I found the movie selections to be average in all genres. Although i am a person of Indian origin but i saw okay collection in all genres. I would rate it 3 out of 5. They could do better in some regional movies like Bengali and Punjabi and add some latest hollywood movies around 6 months to 1 yr old. Latest hindi movie selection was Good."
Cons: "The screen quality was very very bad. Neither the touchscreen nor the remote worked. I literally had to pound on the screen to make a selection rather than a gentle touch. The crew tried fixing by resetting it from some control they had but didn’t work. I somehow managed to play a movie by pounding on screen since I had nothing to do on a 16 hr flight from SFO to Delhi. I am a very frequent international traveler and have never seen a similar problem or issue with any other airline."
Pros: "Good service and smiling faces"
Pros: "Took off on time"
Cons: "Pathetic seats, cleanliness and staff behavior"
Pros: "Food was ok. Crew was ok."
Cons: "A second time experience with AI and this is bad too. - Bad Entertainment facility. Not able to interface with any of the thing as none is working fine. - Even the charging point is not working to keep myself entertained in one way or other for such a long journey. - The screen monitor power buttons not working, continuously flashing the light on my eye which is not allowing me to sleep peacefully. - Toilets are not clean and not up to the basic standards which at least found in domestic flights"
Cons: "Pathetic service, unprofessional crew , delayed in flights, not organised, very bad restrooms and very ordinary food. I am very disappointed with airindia international flight"
Cons: "Checking in process was long and not organized."
Pros: "Flight was maintained okay On time Departure and Arrival"
Cons: "seats are not clean. food choices are not good toilets are not working properly amenities were not refilled on time crew service wasn't up to mark Audio on entertainment systems wasn't working all the flight really old Boeing flight"
Cons: "Checkin counter queue to get boarding passes was too long. Queue management was poor. Many staff members walking around doing nothing to help waiting customers. Chit-chatting with each other and laughing around while customers are waiting to get service."
Pros: "Travel schedule & landing before time."
Cons: "Display screens didn’t work properly and one had to Press on random points on the screen to get the movie screen going"
Cons: "all ok"
Pros: "Food, plenty"
Cons: "No entertainment at all"
Pros: "Boarding process was excellent."
Cons: "Broken seats everywhere"
Pros: "flight was on time"
Cons: "I wish its crew members would get an opportunity to travel by other airlines international flight to learn or at least to understand what is hospitality means to them. Infotainment in the flight were limited and you should be lucky enough to get a working one."
Pros: "It is simply convenient"
Cons: "I am ok with all type of services they provide."
Pros: "Priority boarding for families"
Cons: "Meals. No children meals for kids for entire 15 h flight"
Pros: "The schedule of the flight. Good legroom compared to other international airlines. Better elbow space."
Cons: "1. Very bad entertainment system. Unable to use entertainment system with remote or by direct finger clicks. The delay between clicks and the action response on screen is too huge...these look like systems from last century...please upgrade !!!! 2. Crew members are not courteous. They ignore requests made by passengers. Looks like they just hate all passengers in their hearts."
Pros: "Enough legroom, decent food, .."
Cons: "No bread, too long of break between meals/snack; no announcement for food left for self-service between meals, if any."
Pros: "Air India did an excellent job and made the flight comfortable."
Cons: "The seats were broken with large cracks visible. The arm rest was also broken with a metal protruding out. There were many seats in the same broken state. The entertainment system in my seat was not working. The quality for the aircraft was not great and seemed very old."
Cons: "Was said connecting flight left even before the time. They dint care to transfer the baggage or give food coupons to passengers . There were no one to assist or to let us know wats gng on"
Pros: "Great flight for anyone looking to get to India in one straight shot!"
Cons: "Food was mediocre. Service was just about ok. After meals only tea or coffee was served-no soft drinks or alcohol. Entertainment wise-movies were pretty aged with not many options. The software was a little corrupt with the flight path showing an error screen. Crew was ok, need improvement on communication style of the crew. Restrooms were ok until the first 6-7 hours of the flight."
Cons: "I placed a meal request on their website but they were clueless and did not serve it on both sectors, Hyd - Sfo & Sfo - Hyd!"
Cons: "dirty flight bad service as usual"
Airlines flying from San Francisco Bay Area to Bhubaneswar have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from San Francisco Bay Area to Bhubaneswar
Masks required on board, masks provided on flights from San Francisco Bay Area to Bhubaneswar
Social distancing seating
Middle seats unavailable to book on flights from San Francisco Bay Area to Bhubaneswar
Testing for antibodies, testing for symptoms for flights from San Francisco Bay Area to Bhubaneswar
Waiving of change fees. Search flexible flights from San Francisco Bay Area to Bhubaneswar