Daily cleaning, installation of cabin HEPA filters on flights from Rwanda to Ahmedabad
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Scores according to KAYAK customer reviews
Pros: "The efficiency of the whole process"
Cons: "The cabin attendants need to be warmer and more friendly"
Cons: "cramped boarding space and Addis airport. Inadequate space for volume of traffic. Capital investment in expansion required if Ethiopian to compete!"
Pros: "Crew was good"
Cons: "Arrived one hour late."
Pros: "Food and drink was good."
Cons: "Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport."
Cons: "Nothing comes to mind"
Cons: "Chicken was undercooked. No power outlets."
Pros: "Asked for water that I never received. Wasn’t allowed to bathroom although still 20 min until landing and other people still got up"
Cons: "Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst"
Cons: "Old aircraft, rickety seats"
Pros: "Very good,on time good service"
Cons: "Better seats on business in boing 737 800"
Pros: "The seats were very comfortable and generally this flight is comfy"
Cons: "The queue during boarding is very long, they need to add counters"
Pros: "The crew was amazing. The crew is an asset to the airline"
Cons: "Boarding is chaotic."
Cons: "Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding."
Pros: "Nice crew. Smooth flight :)"
Pros: "Comfortable because the plane wasn't full."
Cons: "Check in and boarding was atrocious. We were told that we wouldn't be allowed to go to the gate if we didn't get through the check in but it wasn't our fault that it was taking so long. There weren't anywhere near enough staff and so by the time we managed to check in we had to go straight to the gate. Same thing when boarding. Took far too long and there was an inevitable delay with no apology. Plane ok. One toilet out of order so had to walk the length of the plane. Games no good without a handset and very few new movies."
Pros: "The staff was very helpful and friendly. They provided a hotel, meals, and transportation on a long layover."
Cons: "Transportation from the aircraft to terminals."
Pros: "Flight and crew"
Cons: "Food and inflight entertainment"
Pros: "good onboard service"
Pros: "Same as above."
Cons: "Staff needs to be briefed on what an insulin pump is."
Pros: "luggage take time to receive , over 1 h"
Cons: "luggage tale long time to receive"
Pros: "Ground crew communicated well. It was easy to check in; boarding was done on time and smoothly."
Cons: "No complaints, well done to the Ndjamena team."
Cons: "The whole boarding process was a bit chaotic. I was really called on the plane. I tried to signal for a blanket or some food but there was only 2 cabin crew members."
Pros: "Nice crew"
Cons: "Poor registration, Long queue for bagage scanning in very hot airport Aircraft and business seat just medium"
Pros: "Good crew, service."
Cons: "I chose a seat with no one in my row (because I knew the flight would not be full) and yet somehow two others got assigned to my row after. There was no need to cram us all into one row when the whole plane was empty!"
Pros: "Crew members were friendly....."
Cons: "No entertainment"
Pros: "The crews"
Cons: "The food"
Cons: "No Wifi at Lome gate. I don't understand why there is no wifi in West African airports."
Pros: "Plane was spacious and flight crew were nice"
Cons: "The fact that they confirmed that my luggage would make it to my final destination, and now that I arrived in dakar with no luggage it’s no longer there responsability"
Pros: "Crew was amazing"
Cons: "Checkin luggage did not get loaded onto the connecting flights at addis ababa. Had to wait two days for the next flight from addis ababa to gaborone botswana to receive our luggage. The ethiopian air office in gaborne was helpful straighteningbout the situation. I would fly ethiopian air again."
Pros: "The friendliness and willingness to assist passengers when they notice one facing a challenge"
Cons: "The chairs in economy do not give sufficient leg room especially for tall persons, this would present a challenge on long haul"
Cons: "I sent them an email about an issue with my flight but they didn't get back to me"
Cons: "There was a deley of 3 and a half h"
Pros: "צוות אדיב ורגיש לנוסעים ויעיל"
Cons: "האוכל לא היה מגוון לא הכיל פירות או ירקות טריים , היה מבוסס על אורז ופחמימות, לא הוקרן מסךמסלול הטיסה, לא היו אזניות זמינות"
Pros: "nice movie but that's all"
Cons: "chair and light broken. tasteless food. small screens"
Pros: "Very helpful, attentive and kind cabin staff. New aircraft !!!"
Cons: "Somewhat dirty ( and smelly ) aircraft even though they are a very new fleet. Some seats had strange patches and stains. Overall cabin experience can be improved in terms of hygiene and food quality ( food was mediocre or slightly worse)"
Cons: "I'm 1.89 and knees are jammed on this flight. Legroom is better on their long haul flights."
Pros: "It showed a decent tv show but the intercom kept interrupting"
Cons: "Delays leaving, delays arriving, the plane felt dirty"
Pros: "The Ethiopian Air flight crew are outstanding at their work."
Cons: "Not enough water. The water is doled out in small cups."
Cons: "Ground staff past security at Intl departures were unhelpful and scarce. The gate number on the boarding pass and screen did not coincide. Unlike other airports the screen was not the most recent information. Even when told about the discrpancy and mix up for many passengers, the mistake on the computer was not rectified"
Pros: "The crew were all very friendly and welcoming."
Cons: "The food options need to be more varied."
Pros: "The flight left on time and arrived 20 minutes faster than scheduled. I usually order Kosher meal and enjoyed the food. Unfortunately the Kosher meal they started to serve recently is the WORST food I have had on board. Please avoid the KOSHER!"
Cons: "The food is terrible."
Cons: "Horrible food selection, needs improvement"
Pros: "Boarding was okay and crew were friendly"
Cons: "extremely old airplane, mediocre food, almost non-existent in-flight entertainment."
Cons: "We were treated poorly at Kigali airport. Airport and Ethiopian Air staff provided horrible service. Completely unacceptable."
Cons: "Other travelers kept walking through our aisle, which was not an aisle. Therefore I was constantly getting bumped in the middle of the night waking me up. This area needs to be roped off to make other passengers walk around as to not disturb people sitting in that row. I arrived at my destination completely exhausted due to lack of sleep. Ethiopian Air provides horrible service."
Airlines flying from Rwanda to Ahmedabad have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Rwanda to Ahmedabad
Masks required on board, masks provided on flights from Rwanda to Ahmedabad
Social distancing seating
Middle seats unavailable to book on flights from Rwanda to Ahmedabad
Testing for antibodies, testing for symptoms for flights from Rwanda to Ahmedabad
Waiving of change fees. Search flexible flights from Rwanda to Ahmedabad