Daily cleaning, installation of cabin HEPA filters on flights from Quintana Roo to Chennai
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Scores according to KAYAK customer reviews
Pros: "The crew was efficient"
Cons: "Live news broadcast"
Pros: "I had a great time. The best part was that my luggage reached on time!! Thank you!"
Cons: "I carried the same exact baggage from my SFO-DXB flight into DXB-MAA flight but was still charged excess baggage. Even after being asked to checkin my luggage I found that I could carry it in and there was more than enough space to accomodate everyone."
Pros: "Overall flight quality"
Cons: "Free wifi time can be increased to at least an hour and Food quality can be better"
Pros: "In general, everything as expected, some crew members were even extra nice."
Cons: "When checking in, they were quite slow and they didn't seem like they wanted to be helpful. Some crew members were not as helpful as when we were going to Brazil, and even the way they communicated the rules was not always very nice, but not rude either."
Pros: "Seating and entertainment was very good."
Cons: "Hindu Non vegetarian meals could have been better"
Pros: "The seat was super comfortable"
Cons: "Overall great experience!!"
Pros: "I liked everything! Excellent service. Great food, entertainment, and flight. Nothing went wrong. Thank you!"
Cons: "Very poorly organized boarding"
Cons: "Good job!!"
Pros: "Most of the staff were supportive and caring and made me feel like nothing was too much to ask."
Cons: "I didn't realise my kid wouldn't get her own meal and I ran out of food if prepared by the last flight as we were travelling 38 hours in total. Snacks were available on request but it was just crisps so I gave her most of my meals."
Pros: "Crewman friendly service and try to betas much as they can"
Cons: "My tickets say 1 stop in Dubai. However, I had 2 stop going and coming back. I had a stop at Athens For 90 minuets and then Dubai before I reached to my final destination. Also, going my audio was not working for Newark to Athens and Athens to Dubai. However it was working from Dubai to Ahmedabad. Also coming back they give me very hard time for my Camera bag. Somehow it’s free to fly from USA but you have to pay for the weight of camare coming back."
Pros: "Food, Legspace and services"
Cons: "Crew wasnt tht helpful"
Pros: "Food and service"
Cons: "Boarding in Dubai was not according to zones and it was crowded"
Pros: "Expenting better from the Airline and Airport. Airpor has only 2 lounges at other terminals for passengers flying either Delta or United, Not for Emirstes and no Priority Pass. The service was not as expected, took me more than 25 min to get a flight attendant to reach my seat to request a glass of water... when I went to the back of the plane to get water I was told to get back to my sest since seatbelt sign was on (it happend to be turned on for 12 hrs over a 14hr flight... Other than that service is better, than modt of US airlines. I flight frequently and I have boarded Emirates before, economy and business, I feel that they do not deserve best airline qualification for economy, fir example KLM is much better."
Cons: "Attention of Flight Attendants Wait before boarding No major airline alliance or frequent flyer program For pay WIFI a complicated selection in the menu and no runs for extra water or drinks Old headphones not compatible eith other comercialized and used by the rest of the world."
Pros: "Good serevice"
Cons: "Chettinad fish curry is good"
Cons: "It took over 45 minutes for my bag to come onto the collection conveyor, this seems excessive."
Cons: "Not able to select seats during online checkin free of cost."
Pros: "The crew helped me with a duct tape but it wasn't staying"
Pros: "Excellent service by staff.Food is superb. Overall happy experience."
Pros: "Crew is very friendly, food is good, seating is proper, entertainment and ease of access are well provided."
Pros: "Same as above."
Pros: "Flight was delayed by 7 hours because of techinical issues"
Pros: "I was upgraded to business class because I am a frequent flyer. Everything about this flight was perfect. I give this 10/10"
Cons: "During initial boarding at IAD our carry on baggage was ok. But boarding at Dubai there was carry-on baggage weight check and we had to pay additional $200. And then our baggage was then checked in. Seemed to be totally unethical."
Pros: "All the Air Team Crew were really friendly. On the first connection to from Nairobi to Dubai, I sat next to a fellow passenger who was nervous about the moderate turbulance that we hit. At the end of the flight, as we waited to disembark, a lovely Attendant stood next to us and we had the most warm friendly conversation I've ever had in all my years of flying. She made us feel like friends as she gave us an insight into her 'high flying' lifestyle while being professional. Unfortunately I can't remember her name as I would have loved to give her a special mention but she was so lovely."
Cons: "I didn't have much to dislike but I do recall not being woken up for a meal even though I had my sticker on the top of my chair. I was sitting on an aisle seat. Other than that, this was my first flight with emirates and it was truly awesome!"
Cons: "Flight was 15 hours long. Vegetarian food is not provided. We were unable to select food options online before boarding."
Pros: "Movie options were good"
Cons: "Food was mediocre, service was poor crew took 20 mins to answer the request, our food was served very late, no legroom, no good snack refreshment options"
Pros: "Pretty uniforms and good service: Polite, gentle, helpful"
Cons: "Significant delay in Dubai. Food vouchers handed out while change of plane which made it like feeding time at the zoo. Late boarding on new time. Food service was 6+ hours after the vouchers were handed out. Crew spent more time socializing with each other than servicing the passengers."
Pros: "The ice entertainment is great, from movies to series and such a vast choice to pick from. Was the only thing that kept me going on the flight."
Cons: "For a 8 hour flight the seats are not great. I'm only 5'7" and still didn't feel I had much room for my legs. Food wasn't the best but I've never been a fan of airplane food. Had a good pick of soft drinks."
Cons: "Seat selection is paid."
Pros: "Crew and the upgraded entertainment system. Especially, the nee touch screen and 3.5 mm support in the headphone jack."
Pros: "Great flight from Milano to NYC. Always traveling with emirates"
Pros: "Boarding procedure kept changing from flight to flight,keeping one guessing....Food(Asian Vegetarian was so so...served at random...."
Cons: "Luggage came on time."
Cons: "Medicore service tryed almost all major airlines,"
Pros: "Food was amazing crew was too helpful nice DDF overall flight was good will travel again"
Cons: "We kept a option for wheel chair but no one turned up that was disappointing."
Pros: "The cabin crew was helpful with stashing my carry-on bag given how full the overhead bins were. Courteous crew and good meal options."
Cons: "Non-functioning overhead light from DBX to SEA."
Pros: "Excellent service"
Pros: "Selection of food, BIG toilets good service"
Cons: "The way the head phones was taken and the Blanket. It was rought."
Cons: "Screen was black and white most of flight"
Pros: "Enjoyed the flight and would rate the overall experience 4+. The only negative is the unduly long time for the luggage to reach the belt. You may like to look into this. Thanks."
Pros: "i liked the neatness and welcome"
Cons: "i did not like the food"
Pros: "Great food and entertainment options on this flight. I appreciated that the flight crew asked all passengers to close the window drapes so we could all sleep. The chairs in economy seem to lay back further than other airlines which made it more comfortable."
Cons: "I would like to be upgraded to first class. :)"
Pros: "The Emirates flight was great. Everything was efficient. Crews were extremely nice and helpful. In flight entertainment was great."
Pros: "Too cramped -there was no order while boarding -seats were less spacious -Film was of poor quality and i had to switch off -the buttons were less user friendly"
Pros: "It was on time"
Cons: "For Air Canada to go bankrupt."
Pros: "The crew was pleasant and helpful"
Cons: "No free snacks just drinks! Its a four hr flight. We left late due to slow boarding and they were slow to load baggage. The legroom is just too small for a flight over 2 hrs"
Cons: "air canadas service, they should reimburse my accomodation expenses because of their poor time management."
Pros: "This was years ago, and yet I still remember how comfortable I was. The waiting facilities were nice and the airplane service very client friendly. Air Canada was definitely the best flying experience I have ever had."
Cons: "Uncomfortable and small space for the travelers"
Pros: "Flight itself was great but we waited 1.5 hours in Toronto on the tarmac waiting for a gate to clear. Unacceptable"
Pros: "Boarding and experience at terminal was good and smooth for the poor weather outside"
Cons: "Plane cleaning and confort, old plane and somewhat mean crew director."
Pros: "Generally flight attendant was nice and efficient. Excellent service and"
Cons: "Food was poor quality. Sometimes water taste like bad tap water. There are very nice crews but some of them are not. Some flight attendant bumped my knee a little when she passed by but didn’t care or noticed."
Pros: "I was just a little bit shocked because there were nothing to eat included.. I didn’t know that that kind of flight didn’t include anything.. But despite of that it was ok.."
Pros: "Very friendly crew. Great food. Good entertainment system. I sat in premium economy so can't say what the economy section was like."
Cons: "Plane was damn cold!"
Pros: "Left on time, arrived a bit early, excellent trip"
Pros: "Disable passenger here. They were very helpful and accommodating"
Pros: "Walking past the Turkish Airlines desk in Dulles and knowing I would NEVER have to interact with these monsters again."
Cons: "I am an experienced traveler. I've been to 17 countries and have flown over a million miles in both business and coach. My wife encountered a problem in Istanbul that involved an airport transit visa through Canada. I am certain that any other airline we’ve ever flown would’ve assisted us, since it was easily resolved. To Turkish Airlines, this is simply a part of their business model and a chance to make more money. It took about 8 hours of our time at 5 different airport locations to eventually buy new tickets to get back the next day. Our original tickets say: “REISSUE With 200.00 USD penalty. What I didn’t see was the fine print at the bottom: “Turkish Airlines reserves the right to change rules regarding ticket changes and refunds.”. They mean it. As bad as our personal experience was, the real reason we are so appalled is that we were there long enough to see this is the norm for them. In our single day there, we saw at least 100 other travelers going through similar things. The ONLY solution ever offered is to purchase another ticket. We witnessed several people weeping. Many losing control and shouting. Their own personnel were screaming at customers (in a separate office area though, it was all yucks and laughing). These were people of all nationalities. Africans, Asians, Europeans. We were lucky because we had the means to purchase new tickets. Others clearly didn’t. I really don’t know what happened to some of them. One moment was very symbolic of the entire experience. Another vanquished traveler was paying $843 for a new ticket with cash. He handed her $845 but she, of course, had no change. Instead of the $5, he gave her two $1 bills. I had one in my pocket so gave it to her as well. She held my $1 bill up and pointed to the corner which had a very small piece torn off…no ink was missing…and sneered “I can’t accept this. She did this simply because she could. We were powerless. She knew it and reveled in it."
Cons: "Everything except the snow in Canada"
Pros: "I was put on hold for a flight that went 2 hours earlier. Almost no waiting at all and staff was very helpful! This only works if you just have carry-on baggage. Everyone was concerned to get me to the flight on time from Checking-in to boarding! Also they were taking care of my backpack that didn't fit in the storage because it was full already. Thank you! I will definetly choose AirCanada again in the future!"
Cons: "Didn't board as I missed the connection."
Pros: "The flight has a whole was really nice."
Cons: "It is unacceptable that air canada make you pay for you meal on an almost 5 hours flight, not even offering snack nothing... took air france just before this flight for 2h15 and we had a free meal... think about it ...."
Pros: "Crew was kind, helpful, respectful."
Cons: "Not very comfortable."
Pros: "The overall process was painless and the flight was cheap"
Cons: "Seats were very close to the seat in front of you. If you're over 6 foot 1 inch don't fly with them."
Cons: "They lost our luggage not only on the way to our destination but also on the way home both times in Toronto"
Pros: "Flight was smooth and pilot was knowledgeable"
Cons: "My tv screen didn't have sound !"
Pros: "The seats were comfortable with a good amount of leg room and width. Not the friendliest crew and was given equal when I asked for splenda. Not the same thing when you are allergic to equal and who doesn't carry splenda these days? I did get home safe and sound which is really the most important part."
Pros: "Everything about it, thank you for the service"
Pros: "The plane didn't fall"
Cons: "No entertainment in a 6 plus hrs flight, uncomfortable seats, they charge extra food and luggage although it's not consider a low cost airline, flight was delayed due to a broken airplane 1 plus hr."
Cons: "Was delayed 2 hours on the way there (MTL to NYC). On the way back my flight was cancelled and was booked on the next flight. I had my gfs bday and couldn't miss it. What a bad experience."
Pros: "Courteous service"
Cons: "Seats so close should not be able to recline in someone's lap, makes it for a very uncomfortable ride. Not every passenger cares about the comfort of others. Therefore if seating have to be that close together they should not be able to recline. Our flight got in at 1am and because a family member needs assistance we were told to wait by some parked golf carts and someone would be right over to assist, we waited as we saw all passengers walk by and flight crew and no one showed. Then decided to slowly start walking and after awhile an angel of the airport staff, I wish I got her name to thank her saw our struggling through and quickly ran to grab a wheelchair and assisted us right to our shuttle service.These are the things that make airport service more pleasant, for such a state of the art airport the experience for passengers should run a little smoother and assistance to those that need it should be readily available. Rose"
Pros: "Great Flight"
Pros: "Price was good and flights arrived timely"
Cons: "It's a typical new aircraft that is crowded when full"
Pros: "New, clean plane. Well trained staff at the desk and on the plane. Left on time and arrived early. To keep cost down they have WiFi on board - you provide your own tablet or smartphone."
Cons: "This is Rouge the discount arm of Air Canada. As such the legroom is minimal. The announcements in both official languages were too fast. Get the announcer to slow down a bit!"
Pros: "entertainment choices"
Cons: "boarding process crew not helpful in baggage storage"
Pros: "-Staff was friendly and helpful. -The food is pretty good, and comes frequently enough -Cheap! -The flight was delayed, but at least Air Canada automatically rescheduled my next flight for me (which also ended up being delayed, but I'm happy this issue was resolved well before going through customs with a ticket for an airplane which had already begun boarding/departed)."
Cons: "-Air Canada baggage drop only open after 1pm -The aircraft was delayed, forcing my next flight from Toronto to have to be rescheduled. That flight was also delayed, so although I was supposed to be in Boston at 7:25, I arrived at around 11:25. All that extra time was spent waiting at Narita and Toronto. -Although I was seated next to a bathroom, I was at a window seat and thus had no good access to it for the whole 12 hour flight -- most of the time the way out was blocked by tray tables. Overall space was somewhat limited."
Pros: "Was not delayed"
Pros: "Once again great airline!!"
Cons: "Food is meh at best but is reasonably price for quality"
Cons: "There was no in seat screens for entertainment. Space was much more cramped than other Air canada flight we had. Knees were against seat in front. No snacks provided only drinks. Food was available for purchase."
Cons: "Delayed baggage took 3 days to get to my home. Flight attendant had assured me that the bag (sports equipment) made the connection which it hadn't."
Cons: "1. They loan out iPads for entertainment which you had to pay for because the plane was an older model and there were no individual tv screens available. This should be a free service with the amount of fare I paid for the trip. 2. Also on my way to Rome, flying air canada, too, my husband and i fell asleep and missed our meals. When I asked the crew for my meals they said "it's unsafe to give it to me anymore." But that's what refrigerators are for - to store food safely for passengers. I just don't buy their reasoning. It's just an excuse not to serve passengers. Needless to say my husband and I went hungry until they served breakfast. 3. From LA to Toronto & Montreal back to LA, was a 4-6 hr flight where they don't feed you or give you blankets. When I asked why blankets are not available, the crew said, "because that's all what we'll be doing is handing out blanket." The crew should realize that providing comfort for their passengers is a huge part of their service they should provide. This was my first time flying with air canada and I was very disappointed. Air Canada will definitely not be on my top airlines to fly next time."
Cons: "I feel that there should be more room between seats for people that are in the heavier side"
Pros: "The food was really good. I was kind of shocked but each meal or snack I had was delicious and I especially liked that I could pre order special food according to my diet. The staff was friendly and the entertainment was good."
Cons: "the music channels were lame. I was bummed we did not have wifi in the plane and so I couldn't listen to good music the whole flight"
Cons: "Boarding was very disorganized. Seating was cramped. As a short person in a window seat, I could not see ANY of the safety demonstration."
Pros: "Flight was delayed out of italy causing us to miss our connection. Then flight next morning was delayed twice for some bogus reason, then cancelled all together. We ended up renting a car and driving four hours home. People flying to other cities on east coast were having similar problems. Actually flights back and forth to italy were ok......everything else was a nightmare."
Pros: "Not much"
Cons: "The flight was scheduled to leave Cancun at 6:00 p.m. and arrive in Montreal at 11:00 p.m. It did not leave until after 8:00 p.m. And I could not get any information from an agent. I actually emailed my friend in Canada and she was able to get information online. We did not arrive in Montreal until after 1:00 a.m. The plane was incredibly cramped, our knees were right up against the forward seat. There was no compensation for being late...a snack or free drink, etc."
Pros: "I liked nothing, the flight was delayed 3 1/2 hours and was notified when I arrived 2 hrs before flight . The Airlines were not helpful at all. Then when I got to my seat on this late 3 1/2 hour delay my seat was broken and uncomfortable for the rest of the flight which was three hours."
Cons: "Did not enjoy the flight or your flight attendants They were rude and did not satisfy me as a customer at all Would not recommend Air Canada rouge to anyone and will avoid booking with Air Canada again"
Pros: "Cabin crew were pleasant and flights on time."
Cons: "Food awful, had to pay for food on the SFO to Toronto leg of journey. The food provided on Toronto to Glasgow journey was of poor quality and had to pay for a glass of wine, this is free when flying with BA. I did not even receive a bag of peanuts. I paid for extra leg room in an exit row thinking it was the same exit row as a BA plane.... The extra legroom I paid for was negligible, minimal difference noted."
Pros: "The t flight was completely uneventful-the best kind."
Cons: "I arrived before the earlier flight to Cleveland, but even though there was room on the flight for me Air Canada said I would have to pay $150 to switch to that flight. So I had to wait five hours (and the next flight was delayed) for no reason. Air Canada should be more accomodating to customers who want to take an earlier flight, as I had to wait around for no reason whatsoever."
Cons: "I was freezing - I was told the blankets where for medical use. Meanwhile they were giving them away. When we were about to land they gave me a blanket. Horrible."
Cons: "They made me wait so long on the phone just to buy tickets and when I bought one, the staff member didn't include the returning flight, so I had to call back again and wait even longer for somebody to assist me. It was a nightmare. Also, I they don't refund or transfer tickets so be aware of that. Flight's were on time though."
Pros: "Everything was ok ! I love late departures"
Cons: "From Cancun to Mtl, we had to wait 2 hours before boarding!"
Pros: "They oversold the flight and were unable to provide the services that were paid for months in advance. They didn't care just go wait in a line and then another. Then overestimate Canadian dollars and with exchange rate that was much less and they said they do this everyday."
Cons: "I paid in advance at a Fair for services they never intended to provide then they over less because of the exchange rate but mention the stress created at the end of a vacation."
Airlines flying from Quintana Roo to Chennai have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Quintana Roo to Chennai
Masks required on board, masks provided on flights from Quintana Roo to Chennai
Social distancing seating
Middle seats unavailable to book on flights from Quintana Roo to Chennai
Testing for antibodies, testing for symptoms for flights from Quintana Roo to Chennai
Waiving of change fees. Search flexible flights from Quintana Roo to Chennai