Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Kolkata
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Scores according to KAYAK customer reviews
Pros: "The spirit despite the COVID19 scare. Serving on an India bound flight from the Gulf is never easy"
Cons: "We need to promote paper free boarding passes for whoever can afford. Atleast an endeavor."
Pros: "La atencion , la abilidad y sobre todo su cortesia.."
Cons: "All good"
Pros: "All the service."
Pros: "Good leg space and entertainment options"
Cons: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"
Pros: "Crew was amazing"
Cons: "Evrything was fantastic"
Pros: "amazing customer service. great seats and interior. well on schedule."
Cons: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."
Pros: "Alexandra is just not a pretty face."
Cons: "I should have got a premium economy, my section was too cramped."
Pros: "Food is good."
Cons: "Seats could have worked well. Infotainment could be better"
Pros: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Cons: "letting people know that flight will be delayed ahead of time"
Pros: "The food was good, good intertainment options"
Cons: "On the Boeing 777 series which I flew on, the seats are UNUSUALLY CRAMPED TOGETHER. I have flown for decades internationally: this was absolutely the most uncomfortable flight I have ever been on."
Pros: "Everything I saw a younger girl in the bad room passed out the crow help her a lot"
Cons: "Excellent service"
Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"
Pros: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Cons: "The free WiFi was limited to a small amount of data or two hours."
Pros: "Great entertainment, great seating and space comfort. Overall a great experience. But, Etihad airways is still better than Emirates."
Cons: "Longer wait for boarding. The assigned zones were the last possible ones. Zone F or something similar. Flight attendants were okay, cared less for economy class. Also, Bluetooth headphones pairing did not work."
Pros: "Neat and clean. People at Newark airport"
Cons: "Service of air host. Attitude of people at Dubai airport"
Pros: "The comfort and smooth boarding procedure"
Pros: "Jumbo jet plane was fantastic."
Cons: "None for now"
Cons: "Older plane less entertainment options"
Pros: "Comfortable, great food"
Cons: "Despite me telling the crew a number of times that he temperature was FAR too low, no change was made. Now I am not a first time flyer and I know flights can get cold. I had a sweatshirt, socks, shoes, two blankets wrapped and it was still cold to the point that I put the blanket over my head. When I looked around the flight almost every single person was completely wrapped in blankets and had hoods, sarees, and scarves wrapped around their heads. I had my 1 year old infant who already had a head cold that I feel was worsened by the cold dry air. I spent my first few days in Kolkata pretty sick. I know the cold air doesn’t cause the illness but it certainly worsened any stuffy nose I had into a full blown cold and chest congestion. I was VERY upset by the discomfort on this flight especially after having a wonderful flight with Emirates from New York to Dubai. I really felt like the crew did not care despite clear discomfort the passengers were feeling. It was incredible how visible the discomfort was yet nothing was done to fix the temperature. The freezing cold air kept blowing right on everyone theoughout the flight."
Pros: "Entertainment - excellent"
Cons: "Seat (bed) - not very comfy (could be wider and full bed) Food - very poor breakfast (dinner was very OK). It's a shame for such an airline to serve such a breakfast (continental)."
Pros: "Food, entertainment choices"
Cons: "Despite premium price, seat selection was not available unless you pay extra; Family of 4 dispersed and given only middle seats except one aisle seat; But that seat couldn't recline. Complained and asked how A380 seat with 16+ hour flight wasn't reported earlier. Crew admitted there's a log about seat 63C (EK215 DXB-LAX Jan 7) but Airline chose to ignore it! Crew was apologetic but was offering me free drink (almost seemed like bribe). One of the checked bags torn when we collected it at LAX; Overall, pretty bad but most annoying is the fact that they nickel & dime for seat position and lot of families were spread all over (not just mine)."
Pros: "staff is nice"
Cons: "Seats are not as comfortable as other airlines. Baggage lost. Took 30 hours for us to receive. Flight to jfk seems to be cancelled due to weather, but it is very unclear due to no communication from Emirates."
Pros: "I was upgraded to business class. Very nice"
Cons: "This was a fraudulent charge!!"
Pros: "The aircraft (a 777) and the on-board amenities and service."
Cons: "Too many clueless passengers. I could not wait for the flight to end. It took a full hour and a half to get my single suitcase at the Kolkata airport."
Pros: "I like the food and entertainment options"
Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."
Pros: "Emirates staff gone out of way to accomodate my seat. Even all the counters were closed. Excellent passenger service."
Pros: "For emergency cace I cancel my trip can u return my mony Pack please"
Cons: "The wifi wasn't working throughout the journey."
Pros: "Second legs entertainment system was brilliant."
Cons: "To offer only one meal on a 7 hr flight seemed quite stingy, although the quality was very good."
Pros: "Good flight and easy transfer."
Pros: "They were on time and excellent service all the way. It couldn't have been better."
Pros: "Every thing looks perfect, but since Emirates want to go one step further, then they should cosider the feet rest"
Pros: "Seamless flight with usual high standrd of on-board service and food"
Pros: "I say that everything was good but overall "excellent" because it is hard to fly for hours upon hours and say that it was excellent. All considered, it was good while Emirates (compared to other carriers) is excellent. These huge airplanes are amazing!"
Cons: "Flying for hours upon hours but nobody can do anything about that. Africa has a routine, including this flight, of filling the cabin full of chemicals - for insects? Prepare to cover your head and face!"
Pros: "A380 Emirates get better every time"
Pros: "This is my first flight out of Nairobi (have made 8-10 others) for which the airline boarded using anything other than a division between first & economy classes. Emirates boarded economy passengers using zones (A-F), which was more orderly."
Pros: "Wide selection of movies, TV shows and other entertainment. Food was decent. Crew was attentive enough."
Cons: "They did not have special meals that I ordered but the crew tried their best to make it up. But they had the same collection of movies both ways. My return flight was a month later. Entertainment set of was pretty good on their Boeing 777-300Er flight, but average on the A380-800. The 16 hour flight will not be pleasant for most. Why the toilets are so compact? I would pay extra for bit more room. This is a problem with all airlines. They allowed me to take a laptop and a hand baggage in LAX but forced me to check in the hand bag in Dubai. They pick random passengers for this. Irritating."
Pros: "Staff was very nice and calming, especially during heavy turbulence. Food was pretty good. Pizza was delicious. Seats we're comfy, plane was extremely clean. Love the ceiling "stars" Best airline i've ever flown with."
Pros: "Customer service, food was good. Even though the flight was long, the crew did the best that they could to make it comfortable. They were generous with drinks, made sure we were comfortable. Will definitely do it again."
Cons: "Lost channels at times. the electonic system can be finicky at times, doesn't respond to touch right away. One of my suitcases came torn on a part close to the zipper, not sure if someone was trying to cut it. Looks very suspicious but nothing is missing."
Pros: "Its a 14 hour flight and there were some seats open so we were allowed to feel free and use them just so we can sleep better if we wanted to...."
Cons: "Well Emirates left me 1 day in Boston and it wasn't my plan...Also Emirates front desk clerk tell my boyfriend he smell very hard to alcohol and maybe couldn't go in the flight and he didn't drink any alcohol."
Cons: "The complimentary food coupons don't clearly mention what is covered and not and it is a hassle to figure out with airport vendors on what the meal means when there are a lot of options. If the voucher also has a dollar value it will make it easier to know. The Indian restaurants at Gates C should be taken off this list. They were rude and generally left a bad taste in the mouth."
Pros: "everything from service, food, to entertainment. Keep up the good work."
Cons: "Seats were a bit small, if I had more room it will be perfect."
Cons: "The Seats were really old and no new movies"
Pros: "The flight was surprisingly empty compared to flying to Abu Dhabi. I had an entire row to myself. I was able to lay out and sleep peacefully without worrying about the traveler in front of me leaving their seat back. Highly recommend Etihad airways!"
Pros: "The seat were comfortable."
Cons: "Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines."
Cons: "aren't all the passengers on the flight same? how come economy passengers denied Biryani, while premium and Business class gets it?"
Cons: "Paid for extra leg room seats and didnt get them"
Pros: "The service was good"
Cons: "At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge."
Pros: "Entertainment and food were not bad."
Cons: "The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard."
Pros: "Crew was excellent food was good."
Cons: "sea food"
Pros: "All services"
Pros: "Crew and food"
Cons: "My seat (8d) would not recline and the hand rest would not go up."
Cons: "Couldn't check in online and caused me to miss my flight. Then made me buy new tickets"
Cons: "Etihad staff for borading at Toronto (YYZ) airport was rude and unpleasent. Always long lineups to get boarding card, they treat passengers like cattles and sheeps. Etihad airlines ground staff was very rude! Seats in the economy class of Etihad airlines are getting congested more and more every year."
Pros: "Vegetarian meal."
Cons: "Due to the delay of the first flight, I had to run until my heart aches to catch my second flight in time. Not many people spoke English"
Pros: "Food was excellent."
Cons: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."
Pros: "The flight attendant attending to seat Numbers 19 J, 19 H and 19K is especially nice. Not the coldly professional practiced niceness but warmly professional."
Pros: "Food was great. Crew was very nice and it was a very comfortable flight."
Pros: "Good flight"
Pros: "Loved the inflight service and the airlines comfort."
Cons: "The carry on baggage policy of checking the size and weight of the luggage was very discomforting. Qatar did not check that kind of scrutiny of weights on our luggages."
Pros: "Upgraded with miles for the long leg Melb to Abu Dhabi. Flat beds tight both length and width for me at 6ft 3inches. I slept fitfully for 7 hours. Food seemed better than my last experience of their business class."
Cons: "Seats still narrow and firm. Rather noisy, a 777, appreciated my Bose quiet comforts..."
Pros: "The entertainment was the only thing I could rely on that I liked"
Cons: "I didn’t like how undercooked the food generally was, very bland or how the cabin crew was uncommunicative and impatient."
Cons: "Food choices were limited"
Pros: "The staff is great, friendly and attentive. Lounge is comfortable, with good staff as well."
Cons: "I must admit that the food choices is not great. You are catering to international crowd not only emaratis. In general the planes are good, but the smaller older ones are not that comfortable. The older 777 configuration is very uncomfortable, comparing to the 787. When you need to slitly recline, there is no need for the whole chair to come forward in attempt to creat a bed for you. These are little things that need to be addressed when purchasing planes."
Cons: "Even though I was in economy class, crew service can improve"
Cons: "Their food quality is so poor and seats are very uncomfortable i will never fly with eithad"
Pros: "The flight and the food was good"
Pros: "Good entertainment program, seat space in Economy class is fine, amenity kit even in Economy Class"
Cons: "Only one service (dinner after aperetive) and no soft drinks, coffee/tea before landing. Cabin crew has not been seen after the service and seemed to be bored by the job."
Cons: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"
Pros: "That they changed my seat to emergency row seat free of charge"
Cons: "Staff are rude ..they wake u up roughly to offer u food.. that was crazy .. too many announcements .. they stop the entertainment system 45 min prior to landing"
Pros: "The staff was very friendly and the food is very good."
Cons: "The seats were very marrow and crammed"
Cons: "Quality of food"
Pros: "good service, nice lounge in abu dhabi. wifi access. good movie selection."
Cons: "wasn't able to sit with my husband on the flight. may have preferred better food options"
Pros: "Blanket was provided."
Cons: "The crew attendant who checked me at Delhi airport informed that the flight to Abu Dbabi to Istanbul was a full flight and therefore the only option was to have a seat in the middle. However, near the end of my flight I went to the bathroom and noticed there were MANY open seats with more than a handful of people that had a whole row to themselves. I wonder where she got her information because what she shared with me was totally false and I am totally appaled. Also, very, very long lines to check in taking more than one hour to get boarding tickets. It is freezing on both planes."
Pros: "Service is excellent But movie collection is very small Usually 5 regional Indian movies should be there. But only 1 or 2 regional movies r there No spicy snacks There are only bland snacks"
Pros: "The flight was on time & the ground crew was courteous."
Cons: "The food was just not appealing ,palak paneer barely had any paneer in it and the sandwich for snack was dry.when I wanted to use the bathroom there was a big puddle on the floor ,I asked the stewardess if it can be cleaned, she decided to bring 5-6 half empty coffee pots to the bathroom & proceeded to dump them in the toilet,after she was done with the dumping procedure she came back with gloves & some cleaner & shut the door to clean up the mess , after she came out I thanked her but she just glared back at me even though I had not left that mess there,I don't think I would be flying Etihad again."
Cons: "Never got here! First foight never left."
Pros: "Food was good. The lavatories were clean."
Cons: "Crew behavior needs to be better. I guess in economy, generally the crew tend to be condescending."
Pros: "Aircraft was good. Food was good. Crew was nice."
Cons: "Entertainment system could be better. Ground staff wasn't cooperative. They had arguments with pretty much everyone on weight/size of cabin baggage."
Cons: "Salty food"
Cons: "The boarding and check in crew are terrible. They don't inform or check luggage policies during check-in and force you just before boarding to pay extra money for unknowing people. This was completely frustrating and terrible experience. If only the crew were knowledgeable and friendly. Customer service is really bad."
Cons: "After terrible experience from first leg.. When I landed at the next leg my luggage was lost.. I had to wait a day without proper cloths .. They were unreachable most of the time no one cared"
Pros: "Comfort on plane was good"
Pros: "Ground staff was courteous and helpful."
Cons: "I am not a large person, 5'4, size 8. I was uncomfortably cramped in my seat. How do they expect normal sized humans to fit here??"
Pros: "Everything on time"
Cons: "After crossing in a 787 from Zurich this small older jet to Austin looked and felt like 15 years ago. Bathroom was bad for a 6'2" guy."
Pros: "It got to Vegas on time and my luggage was there, too."
Cons: "Rouge has less space per person than Spirit. I never thought that could be possible."
Pros: "Not really stands out as a positive."
Cons: "Overall came across as not up to the standards of other carriers."
Pros: "Ample legroom and very pleasant and helpful onboard staff."
Cons: "They didn't even let me check in. Spent 12 extra hours at the airports to get home."
Pros: "Traveling back to the US have Global Emtey or Nexus Like the free movies watched half of movie on the way to acanandr and half on the way back. Thank you"
Cons: "Last time I traveled to Canada I probably used a passport. BUT I never knew that I needed it I thought u could travel with my drivers lisence. Remind travelers to take their passport"
Cons: "delay after delay after delay. And the boarding location is shameful."
Pros: "We loved watching the movie "Keanu" together on the rented iPad. The soundtrack was hard to hear on the earbuds though."
Pros: "It was short."
Cons: "The gate area was horribly crowded, extremely chaotic and hot."
Pros: "On time and short! Everything was good"
Cons: "it was delayed for 1 hour"
Cons: "Air Canada shares a trait with many other incompetent organizers: everything is fine if nothing goes wrong, but there are no contingency plans in place in case something goes wrong. So, things get more and more delayed. Can't you predict roughly when the plane is going to land (once it is in the air!) and arrange for some gate to be open, so that we don't have to sit on the ground for 45 minutes once it has landed, for example? People who know how to organize are ordinarily capable of doing that. Furthermore, the lack of transparency is really frustrating: we just sit on the tarmac with no indication of how long we're going to be there, and the estimates of the delays are completely wrong when we're given them."
Cons: "Delays,multiple gate changes, poor waiting areas for express flights!!!"
Cons: "The system from the beginning was so unorganised ...went 2 hrs earlier even after online check in and it said u need to be there just an hour ..still had to run till the end.. Seat was so uncomfortable ..to add to the agony my luggage didn't arrive and had to wait till evening"
Cons: "1h15 late"
Pros: "This is the only part of my round trip with Air Canada that went without a glitch ... the plane was on time and the airport staff I encountered in Toronto was nice and helpful."
Cons: "ROWS OF SEATS ARE SO TIGHT, TOO TIGHT"
Cons: "Long time to get service."
Pros: "It left ontime and got me to where I needed to be."
Cons: "Pretzels are gross and dry. Jet Blue has much better snack choices. Overheard bins were really small on this small aircraft."
Cons: "Same as above. everything was bad. from service and communication."
Cons: "Very bad cabin pressure -- lots of ear pain."
Cons: "The movies selection is not good"
Pros: "The trip from Toronto to San Francisco was better than the San Francisco trip because the return trip was on a Boeing 747 and a much more comfortable than the Airbus."
Cons: "The Airbus red eye going to Toronto was too cramped so it was not very relaxing. The planes are not clean. I'm glad I have wipes to clean the table tray because it was messy."
Pros: "All flying may have weather issues. At almost 1 am there was a wonderful ticket agent that was in charge of all of the rescheduled flights in the "basement" area of the Toronto airport. Thanks to her for her pleasant attitude."
Cons: "Lack of communication: 1. There were gate changes that just showed up on the board with no verbal announcement. 2. There were a large number of rescheduled flights on July 1, 2016. We were all "herded" into a small, hot area. It seems like this time of day has a number of late flights that don't seem to have a good plan. 3. We landed in Greensboro and the pilot walked in to tell us after the fact. Come on, an announcement before the actual landing would have been good communication."
Pros: "Customer care hotline service over the phone was great! They took care of all my problems and was very nice."
Cons: "Customer service at the airport needs to improve tremendously!"
Pros: "Nothing to expect more"
Cons: "The amount of snacks served should be increased"
Pros: "Amazing legroom!"
Cons: "Poor selections of snacks and drinks"
Pros: "Seats were wide and very comfortable"
Pros: "The boarding was efficient."
Cons: "Seats weren't comfortable even with an empty seat beside me. Vegetarian meal was not good at all. The general pancake option was gone before it even got to where I was sitting and the omelette was old school flights.. Which in this case was really bad."
Cons: "The rest room did not work"
Pros: "Efficient. tv on back of screen didn't work"
Cons: "It was very cold!"
Cons: "Uncomfortable airplane. Old."
Cons: "This plane was very late! I understand this happens a lot."
Cons: "The announcement about turbulence were to much. Could have been way more subtle or shorter"
Pros: "The sits were comfortable. More space between sits."
Pros: "Terrible, only one spot open, long lines. We missed boarding and were forced to wait 4 hours after already 10 hours travel. No help and no mercy at the custom area."
Cons: "Use all airport customs agent's desks after a large plane arrivals."
Cons: "Overall good"
Cons: "No complimentary small snack at all, must pay for everything"
Pros: "It was fine. No frills, but that is what I expected. We arrived pretty much on time."
Cons: "Had a delay Getty to the gate, but I think that was an issue from Charlotte airport."
Cons: "Stewredess who did it did not apologise Had smelly shirt and wet jesns for 3 hours"
Cons: "Media player change wasn't advertised"
Cons: "Your unprofessional staff"
Pros: "See above"
Cons: "See above"
Cons: "We asked several times at the airport what meals would be served. No one knew. The Cabin attendants didn't get along well and it showed."
Pros: "Yes service was nice and after telling about food allergy for spicy food she offered me some other snacks which wasn't spicy."
Cons: "To have more options about food in a sense for those who has allergy for spicy food."
Pros: "Nothing. I will never fly Air India again."
Cons: "The food was terrible and I got food poisoning. When I collected my luggage at the baggage terminal, someone in charge of food or luggage had spilled curry sauce ALL OVER my suitcase - I had to throw it away. Many of the in-flight screens didn’t work, and the stewardesses were lazy and inattentive."
Cons: "Seats are not comfortable"
Pros: "Boarding was a mess. Stood in line for over 90 mins. They don’t have Airport checkin kiosks. Flight delayed over 2hours without information to the passengers! Seats are beat up. Lavatories dirty within 3 hours of flying, and this was an 18hour non stop!"
Cons: "Please don’t book Air India"
Cons: "Your (Kayak's) booking service sucks."
Cons: "Flight was delayed. The inside of the cabin is not kept up."
Pros: "Normal check in process. Allow a bit longer to get through security as numerous checks. Need itinerary and passport to get into the airport! Keep your boarding pass as need this at the other end to get through customs... for some reason we had to go through international departures for a domestic flight."
Cons: "Entertainment system not working and some of the seats needed repair."
Cons: "Delayed by 5 hours almost"
Cons: "Late boarding/very long takeoff"
Pros: "No Baggage Fees, Full Service"
Cons: "Food and comfort"
Pros: "Their luggage policy allows one free checked bag and one carry on"
Cons: "No aerobridge to board. Very chaotic."
Pros: "Flight crew was helpful"
Cons: "Old plane, entertainment didn’t work."
Cons: "Nothing exceptional"
Pros: "Avarage service."
Cons: "Worst customer service of justfly.com they should not be allowed to business in kayak."
Pros: "Great service"
Cons: "Nothing much"
Cons: "All our three seats did not have working entertainment on a 14 hour flight; the back of the seats had cardboard used with duct tape; the flight attendants call button did not work; the reading lights didn’t work; flight attendants were rude and were working just bacuse they have a job; the quality of meals were the worst; could not turn off the screen that was blaring a non working message on a over 14 hour flight. Typical government run third world airline."
Cons: "I saw the staff members bickering while standing in line for the bathroom and seemed bothered that I was there. They seemed more interested in staying on task than being polite or courteous, which seems a bit of an oxymoron."
Cons: "The plane was 4 hrs 30 mins late. Air India did not inform us what was going on. It is unacceptable that a flight would be delayed like this on a day with normal weather and between two major cities. One more reason to privatize it."
Cons: "Bags took 45 minutes to arrive in Kolkata"
Cons: "I had lost my gold bracelet on the flight. I'm quite sure, left it on the seat. And when I tried to call air india's customer service number, they had no idea what's the right number to contact to check if there is any hope to finding that bracelet."
Cons: "Would be better if no breakfast provided, catering needs heavy reforms. No refreshing towels and No water provided when asked for several times. The staff /crew is very forgetful and needs to be reminded several times. They do not attend the toilets very regularly to check if they are clean. In total, the staff is very lazy and wet towels or tissue and other refreshment services are very limited. worst then some domestic flights I have traveled with."
Cons: "Staff are surly. Planes are grubby. Flights were late. Won't be using AI ever again"
Pros: "Good service and smiling faces"
Cons: "Horrid food"
Pros: "crew members were polite and service oriented"
Cons: "security checks at the gate, past gate, and before stepping into aircraft were over and redundant to a point it felt like being hassled."
Pros: "The flight was before time and overall comfortable"
Cons: "The entertainment system needs an upgrade"
Pros: "Air crew are excellent. Food is OK too. Price is excellent."
Cons: "Two negatives- connecting from an international flight to a domestic flight is a pain. AI counter at arrival level was staffed by an incompetent agent who was distracted the whole time. Suggest taking your luggage to departure level and using the regular system. Also, no entertainment system on some flights."
Cons: "I booked round trip, on the first leg from Chicago to Delhi, airplane was dirty, seats didnt recline, meals were not provided , bathroom was shut out saying it's defective in Chicago itself, overhead lights wouldn't work. I felt quite humiliated for the price I paid."
Pros: "On time, good check-in"
Cons: "Everything. The cabin crew were rude to the max and never came to serve whenever required. It was the shittiest 17 hours ever"
Cons: "I did not like the fact that Kayak sold me a business class ticket when there was only economy on the flight. That is fraud. No other word for that. Please explain dear Kayak"
Pros: "Rang the bell for servise. Flight attendants walk past ignoring the call. After 40 mins I called one of them and ask for a cup of tea."
Cons: "My seat got changed from the original booking. I️ had to seat among other family members the comfort was disturbed frequently"
Pros: "On time travel."
Cons: "Hygiene condition of aircraft."
Pros: "spacious leg room"
Cons: "everything else"
Cons: "Movie selection was terrible especially since it was such a long flight"
Pros: "Food & Comfort"
Cons: "Boarding Gates of the domestic return flight from BOM to CCU kept changing every 5minutes in the display board. Also, after boarding each of the flight, the took off was not done on the scheduled time."
Pros: "1. The crew was hospitable 2. Leg room was very good"
Cons: "1. The dirty toilets. They don't stock them with tissues 2. My entertainment system audio didn't work 3. The selection options in movies"
Pros: "Food, service and comfortable seats."
Pros: "The improvements from before Well set entertainment"
Cons: "Food Tv was broken Boarding strategy was poor Flight wAs 5h late"
Cons: "flight was delayed but we were not given a reason why"
Pros: "Short Flight duration"
Cons: "No inflight entertainment form EWR to MAA. Unclean toilets, torn seats and very rude flight staff"
Pros: "Good food which is very unlikely otherwise. Indeed a pleasant flight !"
Cons: "totly bakwas"
Cons: "The airplane vibrated strongly upon take off and landing making me question its flight worthiness. The service was unusually bad, the air hostess who served me had a very abrupt manner."
Cons: "Crew was not helpful. They woke me up out of a deep sleep to give me a mayo and cheese sandwich but did not wake me (or even leave on my tray table) an immigration form. They then ignored several call bells when I was trying to get one. I was left scrambling when we landed. Movie selection was also slim and outdated and made for a rough 15 hours. Seats uncomfortable. Bathrooms were not well maintained throughout flight."
Pros: "Easy boarding, attentive flight crew, good food/snacks."
Cons: "There was trash by the seat and my tray table wasn't clean!"
Airlines flying from Ontario to Kolkata have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Ontario to Kolkata
Masks required on board, masks provided on flights from Ontario to Kolkata
Social distancing seating
Middle seats unavailable to book on flights from Ontario to Kolkata
Testing for antibodies, testing for symptoms for flights from Ontario to Kolkata
Waiving of change fees. Search flexible flights from Ontario to Kolkata