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Pros: the crew were so nice

Cons: not enough room between seats

Pros: Crew was friendly

Cons: Food

Pros: Great smooth flight, crew were friendly and many movies and shoes to choose from.

Cons: Seats are tight and not much leg room for the unfortunate ones who fly Economy class. Food was ok.

Pros: Never got on the plane due to weather restrictions in the connecting flight prior to this flight. Called SWISS customer service on a Russian line, were told to get a paper from another Russian airport that no flights were leaving the city. Did that. when arrived to Moscow no SWISS customer representatives were at the stations and had to end up buying a completely new ticket to get home.

Cons: Have customer service representative available at the airport 24/7 knowing that some people arrive from all parts of the country.

Pros: Everything is good, just the food is not that great...

Cons: Healthy food would be nice..

Pros: Seat was very spacious

Cons: The plane showed its age. In flight entertainment screens werent working for most seats

Pros: If parents are traveling alone, then it is okay

Cons: No Entertainment, TV was not working

Pros: On board crew service, and the meal.

Cons: Lot of things: 1. Flight was delayed about 3 hours, 2. Boarding was chaotic, 3. Disembarkation was more chaotic and delayed, 4. Checked bags took about half an hour to reach the belt.

Pros: They crew were super amazing the food was delicious

Cons: Well I’m tall and I was having a little trouble sleep

Pros: crew attentive the plane is very clean

Pros: Smooth flight for the most part.

Cons: Better food choices. Better communication and better boarding procedures by rows or groups.

Pros: The leg room in economy class was average. Not too cramped. There were good selection of entertainment options to watch/listen.

Cons: The care and friendliness of the staff needs improvement. The quality of the food was poor. Additionally the boarding process needs to be better organized. Property sequence and queues need to be maintained and followed through.

Cons: The remote was not working to use the TV at seat number 43E. We asked the crew staff to check but he never came back. Another thing is Baggage. It has been almost 45 minutes now but our luggage is not on the belt as well as a lot of other passengers.

Pros: 4 hours delayed and horrible service. I really hate this flight company!!!!

Cons: Punctuality and better service. Please let passengers know early of any changes. Utterly shocked.

Cons: The plane was not cleaned appropriately. The staff did not arrive to open the plane when we arrived in Mumbai

Pros: Crew were great!

Cons: Delaying the flight by 35 minutes meant I would likely miss my connection. I booked another flight just in case for an hour and a half later. Then delays departing mean that I almost missed my second flight. Thanks to lead cabin crew's assistance and the ground crew at HKIA I made the connection to Shanghai by a minute or two. Boarding was a bit disorganized.

Cons: There is a lot of difference between flights experience from San Francisco to Delhi and Delhi, India to San Francisco. India to San Francisco was little better. Service was very poor. Food was not on time and quality and quantity was poor. Get your own stuff to save yourself from starving.

Cons: Seats are not comfortable

Pros: Bad Food

Pros: Nothing in particular.

Cons: No inflight entertainment. Old plane - no facility to charge phones, not even a bag to keep things. flight crew could smile more.

Cons: The food option can be better.

Pros: That I got from Pune to New Delhi

Cons: The flight was delayed by an hour and 10 mins and no announcements at Pune airport. Cabin crew seemed welcoming when entering the aircraft but was very crude in the way food was served and didn't really care. Just wanted to get it all over with and go home it seemed.

Pros: The chairs was comfortable and crew was nice

Cons: Again food option all the time is spicy.

Pros: Crew were great!

Cons: Delaying the flight by 35 minutes meant I would likely miss my connection. I booked another flight just in case for an hour and a half later. Then delays departing mean that I almost missed my second flight. Thanks to lead cabin crew's assistance and the ground crew at HKIA I made the connection to Shanghai by a minute or two. Boarding was a bit disorganized.