Daily cleaning, installation of cabin HEPA filters on flights from North America to Hyderabad
Air India has waived its change and cancellation fees on flights from North America to Hyderabad. Confirm policy on booking site.
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Scores according to KAYAK customer reviews
Pros: "Having social distance space to take a nap"
Cons: "I sat in the middle seat of the middle of the plane and the staff kept skipping me during meal and drink service because they assumed the other side took care of me. So that was annoying. I had to keep flagging them down."
Pros: "The check-in crew in Chicago was very nice and efficient. The flight crew on-board were not friendly, they were very curt and rushed, and did not go out of their way to be helpful."
Cons: "Friendlier staff during the flight. Better food for breakfast. The connection port for my headphones did not work...I would not have been able to watch movies if I hadn't brought my own single connection head phones."
Pros: "The crew was really nice and very attentive."
Pros: "The aircraft was comfortable and the electronic amenities were decent and needs improvement"
Cons: "Free WiFi and Dancing boys"
Pros: "The flight crew/staff were professional and very helpful and accommodating to the passengers from check in to deboarding."
Cons: "Seats were a little close, especially for a long flight, with meals."
Pros: "The crew was great."
Cons: "Food wasn't that great."
Pros: "Crew was great, seating was cramped."
Pros: "I was at airport 1 hour before the flight time But they already closed the gate, and I missed the flight, and my return flight is gone too Omg to much for me"
Cons: "I wish you can do something for me Because the tickets is really expensive"
Cons: "Slow boarding while passengers stand in the queue, late take off"
Cons: "Refund my ticket"
Pros: "Q-suites are fantastic."
Cons: "Boarding was a mess. Premium boarding line was tied up by economy passengers and ground crew did not turn them back"
Pros: "seat was great"
Cons: "flight attendant should be nicer"
Pros: "Delighteful experience"
Cons: "Better guidance at transit stop"
Cons: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Pros: "Plenty of room to move around"
Pros: "Q-suits. Very comfortable and private. Great upgrade to the 777. WiFi now available for very reasonable price"
Cons: "Bus transfer to Termial 5 is VERY poorly organized and takes over an hour. This makes it harder to get to Terminal 5 even if you don't have to clear security again. Seats had a bar under the padding at about the position of my hips. Uncomfortable to sleep for several hours"
Cons: "Ord to Doh: People kept window blinds open all through 15 hour flight Flight temperature kept very warm"
Pros: "Good food and good hospitality"
Cons: "The gentleman next to me had broad shoulders, so I spent most of the flight with my body a bit twisted, and eating without being able to move my right arm normally was undesirable. The cabin was kept a bit warm throughout the flight. We had a long wait (30 - 45 minutes after leaving the gate) before takeoff."
Pros: "Video on Demand at each seat in coach. Friendly staff. Also patient staff, what with the languages they have to cover with each flight. The airline goes everywhere so it’s impossible to say what anyone will be speaking."
Pros: "B777 Dreamliner is dreamy. Lots of overhead luggage space. Decent leg room (could always be more). Great individual entertainment screen for long transcontinental flights. Flight staff was a mixed international crew, very friendly, unpretentious, polite and just nice compared to other airlines. The planes they use seem very new. Would definitely recommend Qatar Air over Aeroflot any day."
Cons: "Food was decent for airline food but nothing to rave about and as with most airlines uses too much plastic packaging. Although I was pleased that some of the flights used metal flatware, but still too much waste in the industry in my opinion. Also, the headphone jack was not compatible with my headphones. The type used on the 777 is the dual pronged one. I did not have an adapter so had to use the crappy headphones that are provided."
Pros: "service, food and cleanness"
Pros: "Courteous and friendly staff, on the plane and at the airports. Gave advice and directions when asked. Asked about time for food serving and said anytime you want something, come to the galley."
Cons: "A chorus of crying infants..."
Pros: "Great service and crew"
Cons: "I’m a 6’3” in shape man. I selected the bulkhead seats for extra leg room. Great crew, but my shoulders stuck past the seat edge 3” on both sides. Qatar should revise their claim of most room in cabin - this 12 hour flight was one of the roughest I’ve had in a long time comfort wise."
Pros: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Cons: "Entertainment devices are slow to respond."
Pros: "Checkin crew was rude and was not at all respectful"
Cons: "Checkin crew was rude and was not at all respectful"
Cons: "Boarding at JFK very disorganized. Poor system. No vetting of wheel chair users many fakers."
Pros: "I have made more than 6 round trips on Qatar Airways for AMD-ORD-AMD in last 18 months and can not be happier!!"
Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."
Pros: "My flight from Chicago to Doha was late to come in and there was a gate agent waiting for us and two other passengers with a sign when we got off the plane. He told us that our flight had already left but he would get us on the next one. We ended up getting seats on the next flight but then were also given the option to get a temporary visa and explore Doha for the night. We opted for the comped night which included a very nice hotel and $100 in meal vouchers. We absolutely LOVED Doha and the hotel and food was fantastic! I don't think I have ever received better service from an airline or a hotel. We ended up walking around Souq Waquif and the downtown until 1am (we are two young females!) with no issue and just used Uber to get to and from the hotel. Everything was so well laid out for us! No complaints whatsoever!"
Pros: "The aircraft from US to Qatar was upgraded and looked new. I love the new on demand video streaming, the touch controls are precise and better than previous version"
Cons: "I wish the airline was a bit more organized with boarding. I saw people with other zones boarding even when they were not called. The air hostess was friendly but I kinda got a feeling that she is doing me a huge favor when I asked for something more."
Pros: "Enjoyed the food and the service from the crew. Plane was new and relatively new and comfortable."
Cons: "The check in agents were not very polite or helpful. They did not offer much assistance and help for a first time customer on Qatar Airways. My bags were also not loaded onto the plane and had to arrive on a later flight"
Pros: "Courteous, helpful and professional crew members."
Cons: "No internet service on long international flight. Boarding process for business class could be better."
Cons: "Luggage items are missing."
Pros: "It was excellent."
Cons: "It was excellent."
Cons: "No consistency with hand luggage. My companions and I were held to strict weight limits. Others were getting on with three and four bags."
Pros: "The entertainment options were fantastic! The flight attendants were very cordial and hardworking."
Cons: "I was very pleased with my flight. I really have I complaints."
Pros: "everything was as expected from a world-class in the travel world."
Cons: "In economy class, the seats are not as roomy as I thought and leg room space is not suited for overseas 12+ hours travel comfort."
Pros: "Vegetarian food options"
Cons: "Boarding staff give us wrong advice to make extra money from the passenger. They also pressurized us to decide quickly. our each check in baggage was over weight 1 KG or less than 1 KG due to faulty scale at home. Instead of giving us a choice or advice that you are allowed two more hand bags. They pressurized us to make one baggage over weight from all 7 bags and harassed us to do it quickly because they are closing counter in 20 minutes. That's how they charged me another $65. Also they lied on the counter that your seats are in a row but when i went into the plane our seats were separate. Lesson learned don't trust the person over the counter of Qatar airways."
Cons: "The boarding was unusually long. We stood in line for twenty minutes to board the plane. This was difficult for many. The staff and airlines were unorganized and scattered."
Pros: "A380 FLIGHT! Woo Hoo!"
Pros: "had to cnx due to covid-19"
Cons: "had to cnx due to covid-19"
Cons: "Boarding was chaotic. In seat entertainment had great selection, but dated screens."
Pros: "Nothing really."
Cons: "Their time."
Pros: "The food was amazing with good And comfortable air conditioning. Cleanliness was maintained as well."
Cons: "The food serving was late it could be more manageable. The leg space is also not comfortable. Also the some seat needs to be repaired as the recliners not working."
Cons: "The crew is the most arrogant and ill mannered from all the other international airlines I have flown with - so please be ready for a very unwelcome experience. I had also worded this out as a complain to them, but received a very lukewarm and uninterested reply."
Pros: "Check-in was easy and smooth."
Cons: "Agents at check-in desk took longer time to process passengers, even though some desks had two people helping. The web check-in line moved slower than the line with passengers who had not done online check-in. When I booked my flight via kayak, I was not given an option to select seats (this was new) . I was able to indicate my seat preference but there was no followup. When I checked in online 24 hours before my flight, the only option for seats was in the middle, which I did not want, although I I knew the flight would not be full. I was able to change seats when I checked in with the agent in the airport ."
Pros: "have good lounge seats"
Cons: "I booked 2 tickets but it was not allowing me to check-in as well as seat selection online"
Cons: "We lost an item and while we are in airport waiting for next flight even though we know it would have got recovered by airport staff there is no way of getting it back unless we download a form online , print , fill the form and sign , scan and send it in email to lost and found team. This is unlikely and complex process for anyone while in airport to get access to print, scan etc. we wish this was more simpler process Cabin was too cold and staff deny bluntly to make any adjustment saying some other set of passengers complained that cabin is warm.. I have not seen anyone who could sit around with out blanket on them and we had to get double blankets and wrap ourselves in there"
Pros: "Very well organized and efficient. Very friendly staff. Great service."
Cons: "I paid for internet which constantly disconnected. Waste of money."
Pros: "Vegetarian meal."
Cons: "Due to the delay of the first flight, I had to run until my heart aches to catch my second flight in time. Not many people spoke English"
Pros: "Comfo seat"
Cons: "Too ismail for the seat"
Pros: "Very good vegetarian option, the crew dealt with a difficult patron quite well."
Cons: "Since we boarded so early and the process was long, I was lulled into a false happiness that I had a row to myself that ended up being filled at the last second before the doors closed."
Pros: "Though I missed the Outbound flight, was given a seat on the next available flight and offered a free meal in the airport. Seating was very comfortable."
Cons: "In-flight WIFI was very slow and felt a bit expensive. Boarding was a bit unorganized, but OK. Food was average and with no variety."
Pros: "Every thing is good inspite of food"
Cons: "Cheep quality of food"
Pros: "The Airbus A321 flight was much more comfortable than the 1st leg. The service again was good"
Cons: "There wasn't anything not to like."
Pros: "Didn’t like anything. Only thing decent was the boarding."
Cons: "Crew members did not care about anything, unorganized. actually tripped and fell into the aisle hit my shoulder on the arm rest of another passenger’s seat because of a crew members luggage was in the middle of the aisle and it was dark. Food was terrible. The in flight entertainment was lacking entertainment. Crew members told us we needed to hold our carry on’s, on our lap then to store it under the seat because other people have bigger bags. Even though I got to the seat first and was trying to get settled in. Crew members were eating and on their cellphones in the back the majority of the time. It was hard to get a cup of water. Flew from Chicago O’hare to Abu Dhabi."
Cons: "The restrooms were not clean and stinky."
Pros: "Crew was friendly. Even though we were redirected to a new gate/plane and had half hour delay, our plane arrived on time."
Cons: "Was stuck next to an overweight lady who was sitting partially in my seat and crowding me. My gate was changed and we were redirected to a ghetto looking area for the gate. My luggage was not delivered along with my flight and I had to file complaint to get it delivered. It caused lots of hardship as I had no way of contacting my family to let them know I had arrived and was safe. They were all worried when I didn't come out of the airport at Hyderabad in a timely manner since I traveled alone due to an emergency."
Pros: "Free movies Cleanliness Friendly staff"
Cons: "Provide free internet Use no plastic"
Cons: "Leg room not good"
Pros: "Everything was OK"
Cons: "The e box entertainment options are very limited in terms of movies and tv series"
Pros: "Etihad transfer bus to Dubai from Abu Dhabi is free, super convenient, and a great experience!"
Pros: "The crew was very nice"
Cons: "The seats super uncomfortable and the entertainment is very mediocre Qatar airways way better"
Pros: "Good food and vegetarian options"
Cons: "Not very good movie options"
Cons: "When there is a connecting flight from Domestic to international, Domestic is letting us in without any restrictions on Cabin luggage but in middle of journey in Chicago they have really troubled all the passengers, mainly they haven't checked the baggage's untill we have boarded the flight though everyone is there before 2 hrs of the and i personally asked they if my bags needs any new tags but just before they pulled everyone from the line and screwed us. which is really bad."
Cons: "Baggage ground staff behavior is very bad..Not allowed me to carry stuff which I purchased inside the airport..will never travel and will also request my company not to buy tickets through Eithad"
Cons: "They didn't allow carry on bag even it's 2 CM higher. Good was very poor, check in was nasty and too much long waiting lines even after web check in. Customer responsive ness was worst part"
Pros: "Fast and on time"
Cons: "My butt hurts"
Cons: "Customer care"
Pros: "Food, entertainment"
Cons: "Bad seats, bad legroom and very cramped isles"
Pros: "Seating and inside flight everything was good"
Cons: "My luggage was tested with 2 machines and it was shown under 23 kgs but as i went on airport it showed me 27 kgs. I couldn't return anything and i had to pay over wieght fees. It was a shock for me."
Pros: "All seats had power outlets"
Cons: "Plane was older than expected. Food/service was nothing exceptional."
Pros: "Amenities package with toothpaste and brush."
Pros: "Good service"
Cons: "No comments"
Pros: "Punctual. Orderly pretty good crew. This flight is not that good usually"
Cons: "No space for overhead luggage. Seats are not great."
Cons: "I was assigned a middle seat next to a obese person. It was very unpleasant 13 hours, and the airlines could have moved one of us."
Pros: "Same like above"
Cons: "Etihad doesn't have a consistent baggage policy. The line manager at the checkin did not stand by the company. Not ready to give a written statement of what they told me at the check-in counter. Customers are held hostage with the inconsistent policies and what ever they relay to you, you do not have any option but abide by that or cancel the trip."
Pros: "I was pained to see so many passengers hassled at checking time by the crew. When carry luggage with same dimensions was allowed on onward journey how can it be oversized on the return journey? I was asked to refer the website for dimensions and tod that Ethihad does not use standard carry on baggage size. Some passengers were forced to buy new carry on luggage at the airport. It is pathetic service in my opinion because the airline put so many elderly passengers with no knowledge of English to a lot of heardship."
Pros: "I like the Islamic programs, nice food, nice pillow"
Pros: "Very professional but efficient."
Pros: "Loved the cabin crew, they were friendly, helpful and attentive despite a very long journey from Chicago to Islamabad."
Cons: "One piece of luggage was is banged up that there is a large dent and the handle no longer closes...unfortunately one of the best peices of luggage. Limited staff for such a filled flight, despite their best efforts service suffered. Need a seperate section for families with children. Face mask might be offered to passangers who coughed much of the journey causing concern about sharing germs in air that is already still. Food and toilet areas were smelly towards end of flight."
Cons: "The check in agent missed to give me a tag for my hand luggage When ground crew at the gate didn't see the tag they placed it in a cage and a scale it was underweight & within dimensions, the wheel however was sticking out of the cage and for that it was $300 charge!! Let alone the humiliation.. It was pay in 5 mins or you will be booted off... I swear I found another family almost crying as they coming from a connecting flight didn't go through the check in desk and paid $1200 I have been using same handbag on airlines including etihad for 5 years without any problems ... Go figure"
Pros: "Friendly staff, legroom was OK, American's gates at ORD were fairly clean."
Cons: "Great big stain on the carpet around the end of the gates looked pretty bad."
Pros: "Crew is friendly.."
Cons: "- Less space to store. - old entertaining systems, some audio port connections are not tested. seat1 and seat2 audio jacks are connected to same TV out."
Cons: "Gate manager "Nadia" very rude and unprofessional in dealing with boarding passengers."
Pros: "Crew had filled overhead lockers with their bags leaving no room for ours"
Cons: "Waited for over an hour for trams to retrieve us from the aircraft."
Cons: "Don’t approach"
Cons: "Delay , rebooked on fight. Had to wait 8 hours. I needed a wheelchair .. they put Erin a remote location with a rude assistant in charge of transfers for wheel chairs . She had none. Made me walk 15 minutes to find a place to take my meds. She couldn’t care less."
Pros: "Nothing to complain about. It was a nice, calm trip."
Cons: "At least my wife and I were seated together on this trip."
Cons: "Same as above."
Pros: "I loved the in flight service and entertainment. Also, the flight had seats that actually reclined and I was able to sleep."
Cons: "I did not like switching airlines between my flights. It caused a lot of confusion and made check in extremely difficult. In addition, my bag was lost between changing companies between flights. Not happy at all."
Pros: "Typical solid British Airways service."
Cons: "Delayd by 4 hours."
Cons: "We didn’t, have a wheel chare whan we arrived to Dublen we wait near 1 hair till they come"
Cons: "Seat in row ahead was broken, causing it to recline too far and not correctly return upright"
Pros: "Nothing to say"
Cons: "Everything. Will never book AA/BA again. Ended up with 42 hours journey."
Cons: "No WiFi"
Cons: "Everything was great!"
Pros: "When we finally took off."
Cons: "Flight was delayed >3.5 hours because of an "electrical problem affecting in-flight entertainment system and 1st and Business Class seats. After powering down the aircraft c. 3 times at 11:15pm CT the electrical system miraculously worked as normal."
Pros: "Boarding pass to from LHR to Hyderabad was not iisued at SAT airport. The guy with wheelchair at London didn't help in getting me boarding pass in time. My flight scheduled left. I had to wait for the next flight enroute to Delhi rather than hyderabad directly. I had to wait for more than 10 Hrs at LHR and Delhi. There was heavy delay to reach my destination."
Cons: "Non-issue of boarding pass from LHR to Hyderabad at SAT airport USA. Callous attitude of the guy who didn't help me in getting me the boarding pass at LHR. Enrouting me through Delhi to Hyderabad instead of a direct flight I had to wait for more than 10 Hrs at LHR and Delhi. There was heavy delay to reach my destination."
Pros: "At least we were able to wait in the lounge."
Cons: "One of the jet bridges malfunctioned. Had to board >500 passengers via remaining bridge. An hour late departing."
Pros: "Priority boarding and bulkhead seating for family travelling with infant."
Cons: "My 'infant on lap' (23 months old) was too big for the airline-provided seat (weight limit 12.5kg, and he weighed 13kg)."
Pros: "Pilot was nice"
Cons: "The chaos boarding, unorganized crew, missing our transfer flight and not given options to book differently"
Cons: "The airline sent me on a wild goose chase through the airport only to end up back at the same counter. They then told me it was too late to check in. Do not book tickets with cheapoair-British Airlines said this releasesthem from all responsibilities and cheapoair will do nothing but send you to different people trying to sell you another flight. It was the worst experience every!"
Pros: "Music, maps, news"
Pros: "News, Maps"
Cons: "Canceled for no reason ca"
Cons: "Cold coffee"
Pros: "Boarding was excelllence"
Pros: "Love the 747 upper deck."
Pros: "Flight was good . In long flight the food quantity should be increased but quality was good."
Cons: "Lounge needs updated."
Cons: "I had to cancel my trip due to a family emergency. The only way I could get a “partial” refund was to pay another $700. Makes no sense. I already paid over $1000 for tickets and you want me to give you another $700 in order to give me a refund."
Cons: "In the last leg ie with breakfast they offered only orange juice coffee or tea but no drinking water."
Pros: "Flt attendants. Esp the english guy."
Cons: "Once again just some measly pretzels."
Cons: "No adapters availNle for the nonstandard power outlets."
Pros: "Crew was nice"
Cons: "We had to turn back due to mechanical issue. Lost a day of my vacation."
Cons: "food was not good."
Cons: "No electric outlet for charging phone or laptop TV screen was very old and barely functional"
Pros: "Very courteous staff"
Cons: "Inadequate food. Requested diabetic meal and the bread was loaded with sugar"
Pros: "good movies"
Cons: "No breakfast. Crew skipped few rows for drinks. Toilets were broken."
Pros: "Got me there"
Cons: "Nothing that could be controlled just a lot of turbulence. It would be nice for the pilot to reassure passengers"
Pros: "The gate agent"
Pros: "Didnt travel"
Cons: "I flew about 1 million miles and truly felt like a sardine- absolutely NO leg room and very archaic entertainment system. NEVER AGAIN !"
Cons: "The flight took off and 30 minutes into the flight to Paris, we were returned to Chicago for an unexplained mechanical problem. After 5 hrs delay, the flight was cancelled. I had to run to another desk for help and was rebooked on an Air France flight but did not receive miles for either BA or AF. Completely unprofessional and chaotic. Miserable to say the least because I missed the wedding that I was flying to, the only reason I flew there!"
Pros: "Everything was great! Thank you so much!"
Pros: "Grest staff"
Pros: "Saved 5 hours by being changed to a non-stop for the same fee."
Cons: "Working with Iberia to get accessible seating took ten irritating phone calls."
Pros: "Great service"
Cons: "Waiting an hour to take off"
Cons: "Keep improving for sustainability in market. Best"
Cons: "Everything was great"
Cons: "The fact that it hasn't left yet and it won't leave until 8pm."
Pros: "Finally sitting in my seat"
Cons: "3 hrs late sucks"
Pros: "They know their business"
Cons: "No free Internet. Costs too outrageous."
Pros: "I enjoyed an on time departure and early arrival."
Pros: "The service since I am handicap"
Cons: "Same as above"
Cons: "Tv was subpar"
Pros: "The directTV was great."
Pros: "Loved the Great Falls airport!! Who goes to an airport that has leather couches that you can lay down on and take a quick nap!! Beautiful airport!!"
Cons: "You are required to pay to watch the tv. It's free with Delta."
Pros: "Excellent all the way!"
Cons: "It took about 30 minutes to get luggage in Atlanta"
Pros: "easy transfer"
Cons: "had to transfer"
Cons: "Left about 15 minutes late."
Pros: "same as above"
Cons: "same as above"
Cons: "At least one check-in baggage should be free for the price."
Pros: "Overall service."
Cons: "Impolite Lady Gate Agent."
Cons: "Too cramped, fligjt delay of over an hour"
Cons: "lost our bag, crying babies, uncomfortable plane"
Pros: "Everything was on time"
Pros: "Overall fine"
Cons: "Why should I have to pay to watch tv? I know you don't have to pay on Southwest, Virgin America or Jet Blue. Not sure that a very (and I mean VERY SMALL) snack can be considered food"
Pros: "On time, gates were close together"
Cons: "The delay"
Pros: "Getting from point a to point b."
Cons: "Lack of good free snacks. Not getting free bag checked."
Cons: "Deverted to Newark to get to portland"
Cons: "Never made it so I can't rate it"
Pros: "Everything went smoothly"
Pros: "Large plane very comfortable"
Pros: "Staff was great"
Cons: "Second delay in a row"
Cons: "Delays both ways"
Pros: "Smoothly and on time"
Cons: "Fine until the unexpected stop but has to be done"
Pros: "Very respectful and loved all the smiling facez"
Pros: "Excellent choices, comparisons, easy to use, updates"
Pros: "Bigger planes"
Pros: "On time."
Cons: "Prices to watch Tv"
Pros: "All went as planned"
Pros: "American Airlines saved the day!"
Pros: "On time"
Pros: "Same as above."
Cons: "Same as above."
Pros: "I liked getting to my destination safe and back safe."
Cons: "I didn't like the pulling off or the landing or the rocking while flying."
Pros: "Checkin bag missed. Worst Air india"
Pros: "Everything is very comfortable"
Cons: "It’s perfect"
Pros: "Air India ground staff do not have proper planning and allocation of Seats"
Cons: "Smile and patience"
Pros: "Good, yes"
Cons: "Thank you"
Pros: "On time Baggage handling is quick"
Cons: "Inside cabin cleanliness is bad"
Pros: "reached Mumbai early"
Pros: "Staff is good"
Pros: "Pricing seating and foid"
Cons: "Refer above"
Cons: "TV system was very bad."
Cons: "Seat allotment."
Pros: "Flight was on time"
Cons: "One of the male crew behavior was bad. Equipment on the flight was old and not working."
Cons: "In ground and on board service ASled for water after one hourr still to give went to threm and had to wait for 15 minutes"
Cons: "Nothing was working tv and seat and all other stuff...garbage"
Cons: "No compensation was offered"
Pros: "Satisfactory in every respect,"
Cons: "Nothing that I can think of."
Pros: "They have been charged 12650 rupees for 60 pounds of baggage"
Cons: "Wishing it wasn’t so long"
Cons: "Should Board by row numbers or zones; no lines formed, large crowds with people coming from all directions"
Cons: "Tray table was dirty"
Cons: "While boarding no loud announcement.They were announcing 27 and plus row numbers stand in two lines.and further this line is converted in one line. They didn't announced for less than 27 row.so all were just standing in confused state."
Cons: "The flight was delayed without any notice."
Cons: "Tv didnt work, staff didnt help with it at all."
Cons: "the main reason why i find the service provided by the airlines to be beyond poor is because the connecting flight was delayed by more than 6 hrs and there was no assistance from the airlines staff regarding the next flight or the amount of delay. The flight got delayed because of weather conditions which is not the fault of the airlines but keeping stranded passengers informed is their most important duty."
Pros: "The price and AI staff attitude/demeanor were both very good."
Cons: "The actual service quality was below the average US flagship airline, far below the average EU flagship airline, and very far below the average Asian flagship airline."
Cons: "Sewage from toilet backed up, sitting in sewage whole flight, no offer of reimbursement or compensation for flight that was health hazard"
Pros: "Flt was on time. It was enjoyable.."
Cons: "Lost my sleep !!!"
Pros: "The window seat"
Cons: "Bathroom a mess"
Cons: "Limited collection of Hindi and English movies. In particular, not many new releases were available. Other international flights have much better collections of movies"
Pros: "The Desk operator at check in counter was very polite and cooperative..."
Cons: "The plane was incredibly dated, did not include any type of internet (I would have bought for a premium given the 14 hour flight!), nor basic navigational info, so passengers were left not knowing any details about trip progress throughout the duration of flight. This is as close as one gets to flying in 1992."
Pros: "Travelling in Air India was good"
Cons: "No goodies for kids which could have been better."
Pros: "Leg room"
Cons: "Everything other than leg room."
Cons: "The screen from the front row was loose and fell on my leg which was painful. I felt I was treated as if it were my fault!"
Pros: "Courteous staff. On time arrival and departure and smooth flight. I have been flying Airindia for 40+years both domestic and International"
Pros: "The boarding was prompt and crew were friendly. Timing was not an issue and the flight landed on time."
Cons: "Timing of refreshments that were served was just very odd. I don't understand the concept of being on a night flight and then waking everyone up after an hour to serve sandwiches."
Pros: "Flight left on time and boarding was fast."
Cons: "The bathroom was disgusting, with puddles and papers all over the floor, the carpets around the seats were dingy, an there was garbage around the plane."
Cons: "Boarding was a bit disprganized"
Pros: "Never going on an American airline again!"
Pros: "Lost luggage .."
Pros: "The cabin steward was very courteous and helpful"
Cons: "Cramped space, lousy food , broken entertainment system , lost baggage , multiple airline providing conflicting information to the same question .."
Airlines flying from North America to Hyderabad have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from North America to Hyderabad
Masks required on board, masks provided on flights from North America to Hyderabad
Social distancing seating
Middle seats unavailable to book on flights from North America to Hyderabad
Testing for antibodies, testing for symptoms for flights from North America to Hyderabad
Waiving of change fees. Search flexible flights from North America to Hyderabad