Find cheap flights from New York to Sūrat

Cons: The plane was not cleaned appropriately. The staff did not arrive to open the plane when we arrived in Mumbai

Pros: Seat was very spacious

Cons: The plane showed its age. In flight entertainment screens werent working for most seats

Pros: Flight in Time

Pros: Nothing much.

Cons: The business seat was not comfortable. They serviced food from midnight until 1:30 am on a night flight. With the lights on, you cannot really sleep. The sleep mask provided can’t cover the light properly. It was just a horrible flight.

Pros: Crew was extra helpful and kept checking on me when I had a fever.

Pros: Nothing

Cons: They delayed the flight hence my parents Mangalore flight got missed..air India timings are pathetic

Pros: The chairs was comfortable and crew was nice

Cons: Again food option all the time is spicy.

Pros: Nothing

Cons: Food and Seats

Pros: Crew was extra helpful and kept checking on me when I had a fever.

Cons: There was no flight information working. Food was way too less in terms of both quantity and frequency (number of meals).

Pros: We didn't like anything. We booked the ticket in advance, and they didn't inform us about the time change (plane departed 2 hours earlier than the mentioned time in the ticket). On top of that, the staffs were rude and blamed us for missing flight. After a lengthy discussion, they booked for the next flight. For the next flight (1 am), we waited for the wheelchair after getting the ticket to get to the TSA clearance area before boarding the aircraft. After 2 hours wait, one of the airport staff asked to walk to the security area (several senior passengers had difficulty walking) because it was too close to the boarding time, and no one came with the wheelchair. Very disappointing experience with Air India!

Cons: Everything from the basic! The staff surely needs a prompt training in customer service and teach them how to communicate courteously with customers. Need more training to handle issues similar to what we faced, learn how to escalate to their supervisors rather than standing and smiling, and saying that "we cannot do anything at this time." Teach them how to offer free upgrades in this situation, even for the next flight or future flights.

Pros: 4 hours delayed and horrible service. I really hate this flight company!!!!

Cons: Punctuality and better service. Please let passengers know early of any changes. Utterly shocked.