Find cheap flights from New York to Sūrat

Pros: "The seat could have been bit more spacious. The ground staff at New York were not cooperative."
Cons: "In flight crew needs to learn some manner not all but few crews were rude."

Cons: "If it’s on time!!!"

Pros: "Food was amazing."
Cons: "Nothing works - the entertainment system, reading lights, hand sets are falling apart etc."

Cons: "They had not reserved my vegetarian meal and crew was very rude about not being able to serve my meal. Prabir"

Cons: "Food"

Pros: "Crew have been great. Flights were on time."
Cons: "leg space and seating is not good enough for a 14 hours flight. Also, maintenance could have been better."

Pros: "The food was good"
Cons: "Condition of the aero plane. The maintenance could have been better"

Pros: "Space"
Cons: "Seats - unkept, not functional Entertainment - non functional Lights - not working Call button not working Toilets dirty Food - terrible"

Pros: "Overall service"
Cons: "Nothing much"

Cons: "Seats are too thin. Can feel the person moving and settling in the back. Would have liked a little better seat."

Cons: "The seats on the plane were actually broken that we were assigned. When we asked to be moved, our new seats were broken too but not as badly broken, so we basically had to pick the lesser of 2 evils. Avoid flying air India if at all possible."

Cons: "The service. Crew were not at all nice. No entertainment system. No refreshments in between and kids were very hungry."

Cons: "I saw the staff members bickering while standing in line for the bathroom and seemed bothered that I was there. They seemed more interested in staying on task than being polite or courteous, which seems a bit of an oxymoron."

Pros: "Food, wine and ample magazines."
Cons: "No Indian classical music channel"

Cons: "Really cramped seating, very little legroom. Most ic-country flights within India were more spacious."

Pros: "I liked the bassinet for the baby. The food was good too and crew members were considerate and helpful."
Cons: "Be careful of the passengers. Even if you think the next person who is sitting next to you is an elderly, don’t think them not to be a thief. Someone stole my camera bag while i went to the bathroom to change the baby diaper."

Pros: "Only food"

Cons: "Every aspet"

Cons: "My travel agent in India emphatically said that we did not require visas. We did not find out otherwise until we were at the gate in New York."

Cons: "Someone got sick in the isle across from me. The staff cleaned it up, but laid newspaper down on the floor. Within hours it was shredded and looked a mess. Also, the interior of the cabin was a bit worn -- carpets bad, toilets out of paper, light & call buttons not working.... needs a facelift for sure. Staff was not that concerned or responsive as on other flights."

Pros: "Food was good and everything was on time."
Cons: "Food was good and the service is mediocre. Flight crew did not bother to check with us for anything. They did not bother to answer any questions. Their interactions were borderline rude. Three of us Travelled together and in flight entertainment was broke for all three monitors. One of the food trays was broken and it was circus trying to eat all the stuff in our lap. Flight crew didn't bother to help and neither did they give us any extra time to finish our meals."

Pros: "No hiccups at boarding n check in security etc"
Cons: "Food should have some Indian flavor. Instead of giving the bread every time which everyone doesn't eat, can give paratha or Puri or samosa Entertainment should include more regional movies more Marathi for Mumbai flight considering the passengers Ambience can be improved"

Pros: "Service"
Cons: "My entertainment system was not working"

Cons: "Terribly rude staff, on top of most basic things (such as light, tv/media, etc) not working on the plane. Air India ground staff at JFK is truly unprofessional."

Pros: "The flight attendants were nice"
Cons: "The TVs didn’t work for the length of the flight"

Pros: "No socks or toothpaste or brush."

Pros: "sorry..nothing"
Cons: "My wife and I along with our 2 yr old son were flying AI 102 from JFK to DEL on 12th Dec 2017. Boarding happened on time at 1 pm EST and that was the last sane thing to have happened. First, there was some problem and flight got delayed, AI staff would not tell us what was going on and kept buying time with one excuse or the other. Soon this stretched to over 3 hours of sitting inside the plane while the plane did not move an inch from the gate. Finally they announced there was some technical problem that required a part replacement and as per the DGCA regulations, passengers would need to deplane. After deplaning, we were given a $10 meal voucher and told to stay close by the AI gate as the replacement part was already on the way and the plan would take off around 6 PM. As time passed, passenger's impatience started growing as AI staff just wouldn't share any concrete information. Suddenly around 6 pm they announced that the replacement part had arrived and engineers were working to fix it and that boarding would now start soon, all this while insisting that passengers stay close to the AI gate as boarding could happen any time. Around 7 PM they started the boarding, little did we know that this was merely an exercise in deception that was never meant to get us on the plane, but rather just meant to herd us to a much smaller hall downstairs with poor air conditioning where people along with their hungry starving babies and crying children could suffocate further. To make matters worse, there was no explanation provided by the AI staff still about what was going on, downstairs staff would say engineers are still working and the staff upstairs that was managing the boarding said they were under instructions from downstairs passengers to board the passengers. After about 45 mins of waiting, passengers finally lost their patience. When several Mom's yelled at the AI staff to provide clear cut information, the staff relented and sent the passengers back upstairs where there was better air conditioning and people could still move around. We were still asked to hang out close to the AI gate lest we miss the boarding that could happen any moment - this was still 8 PM. After another hour of wait, around 9 PM finally we got hold of the AI station manager who informed us that the flight had been cancelled. Upon being asked the next steps, he had no answer and asked us to get back to the departure ticketing terminals where they would provide further information. Long story short, the next 2 hours were AI's shoddiness at it's best. Utter confusion, misinformation from the AI staffers, unruly scenes at JFK that eventually required police to be called in was the order of the day. We finally got into an AI arranged hotel at 1 in the night - no dinner - with the promise of being flown out the next day at 12:30 pm. It's another matter that the flight next day could depart only at 3:30 PM, but we were thankful that at least it did. #NeverFlyingAirIndia"

Pros: "ive always had a good experience with air india.Customer service is good and is the fastest way toIndia from the US. Effectively cuts off 4 hours from any other carrier"

Pros: "The food was surprisingly good."
Cons: "The crew was terrible. The seats and plane were really old, and the headphone jack on my personal seat was completely broken so I couldn't use the entertainment center for the entire 14-hour flight. When I brought it to the crew's attention, they were unhelpful and frankly unconcerned. Throughout the flight, the crew had the worst customer service on any flight I've taken. I will avoid flying AirIndia in the future if at all possible."

Pros: "Flight engine broke down on the runway and it took a day to get fixed."
Cons: "The way the management handled the whole thing was really poor. We were told to book some other flight since this one was cancelled. It was totally chaotic."

Pros: "I was sitting in economy class in a middle seat... it was a comfortable seat and the flight left and arrived on time"
Cons: "The flight crew did not have water to serve after the initial small bottle that each guest received in their seat pocket"

Cons: "The TV entertainment did not work in both legs of the journey. Especially when I was traveling with a young child, this was very challenging as there was no entertainment for us. Seats were old and the controls for light and the TV didn't work. It was frustrating to not have the light when trying to get anything out of the bag or find something. Also lights were randomly switched on and off on the flight. The seat belts didn't work."

Pros: "Extremely disappointed that the entertainment system didn’t work for the full long haul flight of 14+ hours!! This is something that we pay for as part of our ticket and given the duration of the flight, this is the minimum one needs on the flight. Even the reading light stopped working after some hours!! This was height of discomfort and lack of basic amenities for a long haul flight with a fairly expensive ticket price. No entertainment and then no light either so now one can’t even read!! What do you expect one to do for 14+ hours if they don’t get sleep on a flight?! Ran out of bathroom rolls The back side of the seat was broken so every time the person behind you move or put something in back pocket, you could feel the entire pressure on the seat making it extremely uncomfortable for flight duration."
Cons: "Extremely disappointed that the entertainment system didn’t work for the full long haul flight of 14+ hours!! This is something that we pay for as part of our ticket and given the duration of the flight, this is the minimum one needs on the flight. Even the reading light stopped working after some hours!! This was height of discomfort and lack of basic amenities for a long haul flight with a fairly expensive ticket price. No entertainment and then no light either so now one can’t even read!! What do you expect one to do for 14+ hours if they don’t get sleep on a flight?! Ran out of bathroom rolls The back side of the seat was broken so every time the person behind you move or put something in back pocket, you could feel the entire pressure on the seat making it extremely uncomfortable for flight duration."

Pros: "Nothing"
Cons: "My screen was not working and I had nothing to do for the whole duration. The flight attended even reset the screen but nothing worked."

Pros: "On time travel."
Cons: "Hygiene condition of aircraft."

Cons: "Entertainment hard to use. Did not work well"

Pros: "Crew need keep flooring clean"
Cons: "Nonstop flights"

Cons: "Crew shuts off Two restrooms for there use only by posting sign of "Under Maintenance". These are specially one of the rear restrooms. There are only 6 restrooms in the plane, out of which crew of 5 takes one rest room for them selves. You may divide 200 passengers for 4 Restrooms."

Pros: "There was nothing that I really liked. Either it was okay or poor"
Cons: "1. Toilets - poorly maintained 2. Food - Bad taste and bad choice of menu 3. Poor entertainment - the screens did not function properly 4. Crew- the crew did not come to resolve the issues of poor screens 5. No Wifi 6. Overall cleanliness - poor Air India, You got lots to work on!"

Pros: "Nothing"
Cons: "I book my flight online and i pay extra for my sit but still air india change my sit it was uncomfortable for me because i have baby and it was hard i pay extra for my sit so i can fly comfortable but air india do not care about that"

Pros: "the courtesy of check in personal"

Pros: "Safely arrived ,Air hostess were good when needed help, direct flight to delhi"
Cons: "Food was substituted as they ran out of vegetarian food"

Cons: "the TV was out of order"

Pros: "Not much to like or desire, expect we arrived in one piece"
Cons: "The plane was old and dated, with duct tape visibly used everywhere. There was a moldy smell that hits you as soon you cross the business class into economy. The flight was delayed because two passengers where assigned the same seat on the flight, which took a lengthy time to resolve. No beverages or snacks were offered until 4 hrs into the flight and when it came to dinner, they ran out of food (veg option). They pieced together a meal for me (and many others), which basically was bread and whatever leftovers they had un-used from business class meals. The air hostesses where rarely seen unless it was for lunch/dinner service, and had a poor attitude. I asked for some water and they made it seem like it was an out of the world request. Both takeoff and landing where harsh. At take off, it was almost like a vertical take off and at landing, we came in too fast and once on the ground the pilot slammed on the breaks. If I had more time to book, I would of gone with another airline... will never be flying with Air India again."

Cons: "the seat covers are not clean. plus the blankets that are offered have stains. the remotes for television are almost broken. the button used for chair reclining do not work properly and needs to be pushed so hard that it keeps disturbing the passenger in the next seat."

Pros: "Seats are not good some issue with the extracted mode."
Cons: "Comfort level"

Cons: "My travel was really uncomfortable as I was sat next to a crying kid who did not stop crying even for a second. When I asked a crew member to switch my seats I was told to stick with my own seat:("

Pros: "Nothing"
Cons: "Many seats on the plane were empty and I tried the touch screen consoles in 5-6 seats and none of them seemed to work. The plane was old and poorly maintained."

Pros: "- Crew lack courtesy - Aircraft Seat cushion is not there - Seats mechanical system not in good condition - USB for mobile charger of maximum seats not working - touch screen of TV screen not working - few buttons of hand held remote missing - no soap in washroom - Loss of checked in luggage at destination airport, response of team not very cooperative."