Find cheap flights from New York John F Kennedy Airport to Sūrat

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Find cheap flights from New York John F Kennedy Airport to Sūrat

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Top airline flying New York John F Kennedy Intl to Sūrat

Scores according to KAYAK customer reviews

6.4
Air India
Overall score based on 6,688 reviews
6.6
Boarding
6.4
Comfort
6.8
Crew
5.7
Entertainment
6.5
Food
Airline reviews

Cons: "If it’s on time!!!"

Pros: "Food that was okay."
Cons: "Tv didn’t work at all, seats are horrible, too much turbulence. Literally every hour there were turbulence. The whole plane was shaking. They seriously need to upgrade their plane."

Pros: "Space"
Cons: "Seats - unkept, not functional Entertainment - non functional Lights - not working Call button not working Toilets dirty Food - terrible"

Pros: "Air India provides a direct flight"
Cons: "The business class seats are worn out, the whole cabin needs to be uodated. The seat in front of me had issues so my sleep was interrupted twice. I booked with JustFly that misleads one to believe they reserve your seats if you pay a fee- this is not true, it only alerts the airline of your seat preference."

Cons: "Entertainment system wasn't working ok. Seats are firm ans dirty. Seat handle was hard. Most expensive ticket compare to other flights but old aircraft needs renovations badly"

Pros: "The food was really very tasty. Attendants were mostly pleasant and efficient. I had three seats to sleep since a passenger left one seat to go to another aisle so we could both have space. Very kind."
Cons: "Two meals were the exact same? Hmmm"

Pros: "Overall experience"
Cons: "None"

Pros: "Overall service"
Cons: "Nothing much"

Cons: "Seats are too thin. Can feel the person moving and settling in the back. Would have liked a little better seat."

Pros: "Clean and comfortable travel."
Cons: "All the air hostesses had stressed out faces and no smile. A little smile would help. Appeared as if they were forced labour and not enjoying their work!!!!"

Cons: "I saw the staff members bickering while standing in line for the bathroom and seemed bothered that I was there. They seemed more interested in staying on task than being polite or courteous, which seems a bit of an oxymoron."

Cons: "Really cramped seating, very little legroom. Most ic-country flights within India were more spacious."

Cons: "Entertainment system does not work. Seat was not comfortable while reclined. Had to use pillow to fill gap. Plane was smelling bad towards end of journey"

Cons: "Every aspet"

Pros: "Timeing is perfect col"

Pros: "Food."
Cons: "1. One of the bathrooms in the plane didn't work. 2. Inside of the plane is old, everything needs to be replaced. 3. Entertainment system didn't work."

Cons: "My travel agent in India emphatically said that we did not require visas. We did not find out otherwise until we were at the gate in New York."

Cons: "Seat was broken and there wasn’t any other empty seat available. Entertainment system was not working at all. Food was really bad. I think I will never fly Air India again."

Cons: "Someone got sick in the isle across from me. The staff cleaned it up, but laid newspaper down on the floor. Within hours it was shredded and looked a mess. Also, the interior of the cabin was a bit worn -- carpets bad, toilets out of paper, light & call buttons not working.... needs a facelift for sure. Staff was not that concerned or responsive as on other flights."

Pros: "Whiskey was served to forget about my journey."
Cons: "Air India needs to provide proper training to the staff. Starting from boarding plane, no hi/hello- staff is like “show your passport” and then “GO”. I notice inside plane, there was no one guiding passengers with their carryons. Pretty air hostess with heavy makeup was smiling at older couple struggling with their carryon luggage, I helped few of them around me. Plane is really in bad condition - seats are not comfortable, TV is difficult to figure out because it’s barely work, audio jacks are broken. Do not press flight attendant Call button because no one will come to you - I needed some drinking water and press the button, no one showed up for 15 mins finally I was able to stop one who was passing by me and asked her for water, she said “Sorry we don’t have any small water bottle” and she kept on walking. I was like WHAT :)), After 5 mins other attendant gave me a 2 liter bottle and a cup. Later I found by one flight attendant that they don’t give pen to fill out immigration form. Passengers must bring their own pen and keep handy to fill forms. And finally Air India needs to provide some Tie to male flight attendant, One on them was wearing very rundown tie."

Pros: "Food was ok"
Cons: "Worst customer service, no audio in entertainment sysytem, tray tables slanted. No respect for customers"

Pros: "Service"
Cons: "My entertainment system was not working"

Cons: "Terribly rude staff, on top of most basic things (such as light, tv/media, etc) not working on the plane. Air India ground staff at JFK is truly unprofessional."

Pros: "No socks or toothpaste or brush."

Pros: "sorry..nothing"
Cons: "My wife and I along with our 2 yr old son were flying AI 102 from JFK to DEL on 12th Dec 2017. Boarding happened on time at 1 pm EST and that was the last sane thing to have happened. First, there was some problem and flight got delayed, AI staff would not tell us what was going on and kept buying time with one excuse or the other. Soon this stretched to over 3 hours of sitting inside the plane while the plane did not move an inch from the gate. Finally they announced there was some technical problem that required a part replacement and as per the DGCA regulations, passengers would need to deplane. After deplaning, we were given a $10 meal voucher and told to stay close by the AI gate as the replacement part was already on the way and the plan would take off around 6 PM. As time passed, passenger's impatience started growing as AI staff just wouldn't share any concrete information. Suddenly around 6 pm they announced that the replacement part had arrived and engineers were working to fix it and that boarding would now start soon, all this while insisting that passengers stay close to the AI gate as boarding could happen any time. Around 7 PM they started the boarding, little did we know that this was merely an exercise in deception that was never meant to get us on the plane, but rather just meant to herd us to a much smaller hall downstairs with poor air conditioning where people along with their hungry starving babies and crying children could suffocate further. To make matters worse, there was no explanation provided by the AI staff still about what was going on, downstairs staff would say engineers are still working and the staff upstairs that was managing the boarding said they were under instructions from downstairs passengers to board the passengers. After about 45 mins of waiting, passengers finally lost their patience. When several Mom's yelled at the AI staff to provide clear cut information, the staff relented and sent the passengers back upstairs where there was better air conditioning and people could still move around. We were still asked to hang out close to the AI gate lest we miss the boarding that could happen any moment - this was still 8 PM. After another hour of wait, around 9 PM finally we got hold of the AI station manager who informed us that the flight had been cancelled. Upon being asked the next steps, he had no answer and asked us to get back to the departure ticketing terminals where they would provide further information. Long story short, the next 2 hours were AI's shoddiness at it's best. Utter confusion, misinformation from the AI staffers, unruly scenes at JFK that eventually required police to be called in was the order of the day. We finally got into an AI arranged hotel at 1 in the night - no dinner - with the promise of being flown out the next day at 12:30 pm. It's another matter that the flight next day could depart only at 3:30 PM, but we were thankful that at least it did. #NeverFlyingAirIndia"

Pros: "ive always had a good experience with air india.Customer service is good and is the fastest way toIndia from the US. Effectively cuts off 4 hours from any other carrier"

Cons: "It got canceled"

Cons: "The TV entertainment did not work in both legs of the journey. Especially when I was traveling with a young child, this was very challenging as there was no entertainment for us. Seats were old and the controls for light and the TV didn't work. It was frustrating to not have the light when trying to get anything out of the bag or find something. Also lights were randomly switched on and off on the flight. The seat belts didn't work."

Pros: "Extremely disappointed that the entertainment system didn’t work for the full long haul flight of 14+ hours!! This is something that we pay for as part of our ticket and given the duration of the flight, this is the minimum one needs on the flight. Even the reading light stopped working after some hours!! This was height of discomfort and lack of basic amenities for a long haul flight with a fairly expensive ticket price. No entertainment and then no light either so now one can’t even read!! What do you expect one to do for 14+ hours if they don’t get sleep on a flight?! Ran out of bathroom rolls The back side of the seat was broken so every time the person behind you move or put something in back pocket, you could feel the entire pressure on the seat making it extremely uncomfortable for flight duration."
Cons: "Extremely disappointed that the entertainment system didn’t work for the full long haul flight of 14+ hours!! This is something that we pay for as part of our ticket and given the duration of the flight, this is the minimum one needs on the flight. Even the reading light stopped working after some hours!! This was height of discomfort and lack of basic amenities for a long haul flight with a fairly expensive ticket price. No entertainment and then no light either so now one can’t even read!! What do you expect one to do for 14+ hours if they don’t get sleep on a flight?! Ran out of bathroom rolls The back side of the seat was broken so every time the person behind you move or put something in back pocket, you could feel the entire pressure on the seat making it extremely uncomfortable for flight duration."

Pros: "The staff was quite nice and polite."
Cons: "Many of their TV units or the entertainment system in them were out of order which made it really difficult for passengers to pass time in long International flights."

Pros: "Flight left on time and reached ahead of time Non-stop flight - was a plus Food was just ok. When flying Air India, keep your expectations low, so if you receive poor service, you are not disappointed I flew Air India thinking some seats would be empty and I could sleep however the flight was full."
Cons: "Movie selection was limited. Food was not fresh. The bread was stale The seats did not recline that well"

Pros: "On time travel."
Cons: "Hygiene condition of aircraft."

Cons: "Entertainment hard to use. Did not work well"

Cons: "TV not working. No one cared even after I complained 3 times. Seats were hard and uncomfortable. 2 bathrooms were out of order"

Cons: "I booked in my ticket in advance to have seats for my wife & my mom together as they were travelling with an infant. I also confirmed by calling Air India customer care. But once we went to take our boarding passes, we were surprised that customer care representative put different seats. I had repeatedly asked the guy who was charging for extra seat and he confirmed 17D & 17E, but it was 17 & 27. Whole purpose of paying more was defeated."

Pros: "Food"
Cons: "Tv service was not available on several screens"

Pros: "I loved the food! It tantalized my taste buds. I also like that I was able to sit in the seats I reserved online."
Cons: "The plane was a mess - there was trash on the floor throughout the entire plane, and flight attendants just ignored it. I don't mean one little piece of paper...I mean actual garbage littering the walkways. Flight attendants were scarce during the flight. The entertainment systems were terrible. My touchscreen was broken and the selection button on the remote didn't work, and my wife had a broken remote as well. I specifically selected Air India over several other reputable airlines, but I feel a bit ripped off. For a short flight these things aren't a big issue, but for a 13.5 hour flight I must have quality and reliability. Next time I will book with Emirates."

Pros: "There was nothing that I really liked. Either it was okay or poor"
Cons: "1. Toilets - poorly maintained 2. Food - Bad taste and bad choice of menu 3. Poor entertainment - the screens did not function properly 4. Crew- the crew did not come to resolve the issues of poor screens 5. No Wifi 6. Overall cleanliness - poor Air India, You got lots to work on!"

Pros: "the courtesy of check in personal"

Cons: "the TV was out of order"

Cons: "For the similar price as other airlines, this was a very run down plane. The direct long haul India -US flights should all be the newer planes in AIs fleet"

Pros: "Leg room, the food and the service. Highly recommend it"
Cons: "In-flight entertainment could be better."

Pros: "Nothing."
Cons: "Seat headphone jack was not working so could not watch movie. Attendants were cold and unfriendly and appeared to resent being asked anything. Food was tasteless. Coffee and tea served in tiny cups and asking for more was as good as asking for the moon. Seats are extremely uncomfotsble. Overall a miserable flight and dreading the return flight."

Cons: "Unhygienic restroom, torn seats, frustrated stewardess. This is like passengers finding a charity and paying for airline staff. What do we call this..a failed airline. They should not be allowed to fly and passengers getting hoaxed to book this shifty airline"

Pros: "Not much to like or desire, expect we arrived in one piece"
Cons: "The plane was old and dated, with duct tape visibly used everywhere. There was a moldy smell that hits you as soon you cross the business class into economy. The flight was delayed because two passengers where assigned the same seat on the flight, which took a lengthy time to resolve. No beverages or snacks were offered until 4 hrs into the flight and when it came to dinner, they ran out of food (veg option). They pieced together a meal for me (and many others), which basically was bread and whatever leftovers they had un-used from business class meals. The air hostesses where rarely seen unless it was for lunch/dinner service, and had a poor attitude. I asked for some water and they made it seem like it was an out of the world request. Both takeoff and landing where harsh. At take off, it was almost like a vertical take off and at landing, we came in too fast and once on the ground the pilot slammed on the breaks. If I had more time to book, I would of gone with another airline... will never be flying with Air India again."

Cons: "the seat covers are not clean. plus the blankets that are offered have stains. the remotes for television are almost broken. the button used for chair reclining do not work properly and needs to be pushed so hard that it keeps disturbing the passenger in the next seat."

Pros: "food"
Cons: "uncomfortable seats, I paid extra for an aisle seat on line but was assigned a middle seat by the airline on check-in"

Pros: "Seats are not good some issue with the extracted mode."
Cons: "Comfort level"

Pros: "Power points on economy class seats"
Cons: "Food and economy class seats. The seats were actually torn up"

Read more about Air India
COVID-19 information

Safety measures for airlines flying from New York John F Kennedy Intl to Sūrat

Airlines flying from New York John F Kennedy Intl to Sūrat have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from New York John F Kennedy Intl to Sūrat

Mandatory masks

Masks required on board, masks provided on flights from New York John F Kennedy Intl to Sūrat

Social distancing seating

Middle seats unavailable to book on flights from New York John F Kennedy Intl to Sūrat

Pre-flight testing

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Book cheap flights from New York John F Kennedy Airport to Sūrat

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