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Doubled charged me for luggage and lost $520, dug much into my travel budget.

Very disappointed to not have lounge access The shorter flight seats were uncomfortable

The flight from Abu Dabhi to Bangalore was terrible. The plane was an order model with no onboard entertainment. The beverage selection were very limited.

It was worst flight ever of 26h. Poor service and seating. Flight from Abu Dhabi to Islamabad service and seating was worst ever. No tv extra.

It was OK as the seat which we paid for doesn’t have any window. We paid $120 for 3 seats but it’s for nothing. Crew could not help. None of the ports worked so all our phones went dry

Boarding catastrophic let alone have to claimb the plain rather than using jetway. 5.5 hr delay leaving had to do stop in Lgw for a new crew which further compounded the delay. Connecting flight would not wait and had to pend a night in a hotel. Curiously my seat would not go full flat.

Long way to improve. Toilets not working. Bad handling when flight was canceled

Entertainment did not work from flight from Abu Dhabi to Kolkata. Emirates has a much better flight in that sector.

Crew did not cooperate… I just asked water twice for one crew member and she didn’t get anything.. and when I asked other crew member he gave me water and he was not respectful.. I kept Hindu non veg meal chicken .. when I get my turn chicken was not provided and then they gave me veg paneer and green peas curry which I don’t like..

Sits are very uncomfortable and food quality should be improved. Alcohol you have to ask and wait for more then 1/2 hrs. Don’t feel like to travel in Etihad. It was 1st time we traveled in Etihad now we decided we don’t want to travel in Etihad.

Are you KIDDING RIGHT NOW?!?! SENDING OUT SURVEYS FOR CANCELED FLIGHTS IN A CONFLICT ZONE?!?! ARE YOU FEELING OK??????

Are you KIDDING RIGHT NOW?!? SENDING OUT SURVEYS FOR CANCELED FLIGHTS IN A CONFLICT ZONE?!? ARE YOU FEELING OK???

The onboarding was extremely confusing. Had to climb the stairs to plan from tarmac with carryon bags in hand. No apologies for inconvenience. Overall not quite pleasant experience.

Boarding /lounge :Chaotic boarding , business /first class had a dedicated line but it was upto to the passenger to figure out and use those lines .Oasis lounge is clean but tiny so it felt over crowded . Neither the food nor amenities felt business/first class . Cabin and tech : 2-2-2 configuration needs to go . Leg space is cramped , headsets didn’t work . WIFI does exist or didn’t work on the entire 20 hour journey . Food and crew : Preordered “Hindu Non vegetarian” meal , crew was clueless , they didn’t even bother to ask if they weren’t sure what that meant . Served mediocre vegetarian food though menu had chicken /lamb options . In short , worst business class experience of all the airlines I flew to date . Not sure if there is one area they compete in let alone excel … avoid if you can .

Everything was good and no points to complain. Food is always a tricky concept. Sometimes you like it and sometimes you don’t. Food was redundant from Kuwait City to NY-JFK.

Every thing was very food except the meal. It was a sandwich of something like a beef kebab. It was really bad in terms of hardness as well as taste. We were a family of 7 persons non of us could eat it his sandwich. Cake was good.

Wheelchair service is not available right away on Kuwait Airways

Everybody was so nice to treat me good all the workers When I came to Bangladesh there was just a little problem with the luggage but I got my luggage it took like two hours Other than that everything is good

Food quality should be upgrade. Plastic spoons looks like not good as well as food quality not up to the mark.

Everything was great specially the seats was comfortable even I was in the economy and the food was really Great👍