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Paid for the seat 17D. I found that that seat has no lean back facilities

Flight was short but turbulent giving uneasy feeling :( ; although views were mesmerising ;)

Flight boarding experience with journey was smooth; can describe it as a less to minimal turbulent flight!

I paid 675£ for LHR-BOM-BKK (return flight). They charged so much money but provide very less food/drinks as compared to another airlines. Never ever fly with Indigo.

Just fly from point a to b. rest holds zero stars. And with zero competition, what do you expcect

As budget airline everything was good. Except that - boarding process can be more organised. Then if entertainment systems are not operational. Its better to keep them switch off.

Foreign nationals are not permitted to check in online in advance. We can only check in at the airport, so choice of seat was limited. I was stuck in a very uncomfortable location. I would expect a meal included in a flight of this duration. The food options to buy are very basic. IngiGo are a very good domestic carrier, but if they are serious about operating more international, longer haul flights, they need to improve this service to match every other airline I know.

The entire experience leave an impression that there are scopes for improvements in all spheres. Seems the airline has expanded beyond their capacity to manage.

Already mentioned the didorerly check in process. The crew were not aware that I pre-booked for snacks and paid for. They said I have to pay for snacks and drinks, when I showed the crew my boarding pass they said that the system was not updated with this information. Very strange excuse..

Cleanliness os Seats and surrounding areas. On time Departure and Arrival. No1 Budget Airline in India