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It was a good experience - too many times checking at the airport - every time had to remove shoes , belt , laptop etc. that was a bit of exaggerated. The seat had a sharp metal plate -- which torn into my jeans.

The TV wasn't working No music for the whole flight from JFK to LOS It was too burring.

It was an old aircraft, stiff seats almost wooden chairs with thin cushions. Food was ok.

Im if Ethiopian can allow customers to use their mileage for in flight connexion it will be great.

For Vegetarian Food was very poor. Though we had opted for Asian Vegetarian Food they didn’t serve but only what was available was served. We were offered Smoked Salmon!

The plane was overbooked and the crew was very rude. My luggage was never put on the plane. I got to NY and waited 2 hours just to find out that my luggage was left.

My experience was great. The flight attendants were very helpful and nice, and the food was very good.

It might have nothing to do with the airline but the only problem was the long waiting for baggage claim at Entebbe

The seats were quite uncomfortable despite having good legroom. The 350s are quite nice but the problem is on the old 777 aircraft. Special meal requests are not catered for as they should. They never had any ice for drinks.

Entertainment system poor - couldn't hear, no flight info etc.