Always delayed both to take off and land. People take flights to reach early. Jet makes sure I am always late. If I were given a choice of booking my own flights I would never book Jet
Some items on food tray were delivered to me after I had finished my meal, like the wrapped up roti. Boarding was not controlled, leading to front row passengers cluttering up the aisles. Seat pockets still contained rubbish from previous flight.
Flight on time... Staff efficient...
Baggage overcharge for international customers
No air-conditioning for half hour on getting in plane
I was seated in Economy area. The seats are very cramped up. Practically no room for movements. In emergency it can be really dangerous
Sufficient leg room
Seats are very nice.
Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements.
Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew.
Beware before booking. They cancelled the flight teo days before and even after 20 days i didn't get the refund which the airline promised. Had to book another flight in short time flr much higher rate. This airlime should be banned
The airline was entirely too stringent on weight restrictions for luggage without consideration for long international hauls.
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