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DEL - JAI

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New Delhi (DEL)
Jaipur Sanganeer
Wed 27/10
Wed 3/11
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Good to know

Best time to beat the crowds (27% less expensive on average)
Most popular time to fly (20% more expensive on average)
(avg. price over the last 2 weeks)
or less
or less

Low season

May

High season

October

Average price (return flight)

₹ 5,142

Good deal (return flight)

₹ 3,995

Good deal one-way

₹ 1,752

When to book flights from New Delhi to Jaipur

Estimated return price
Average price per month
Flight prices as travel date approaches

Top tips for finding a cheap flight

  • Looking for a cheap flight? 25% of our users found flights on this route for ₹ 1,752 or less one-way and ₹ 3,995 or less round-trip.
  • The cheapest flight from New Delhi to Jaipur was found, on average, 31 days before departure.
  • Book at least 2 weeks before departure in order to get a below-average price.
  • High season is considered to be September, October and November. The cheapest month to fly is May.
  • Morning departure is around 5% more expensive than an evening flight, on average*.
*Average of the lowest prices shown in KAYAK’s search results for departures within the next 30 days

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Top 4 airlines serving New Delhi Indira Gandhi Intl to Jaipur Sanganeer

Scores according to KAYAK customer reviews

7.2
IndiGo
Overall score based on 662 reviews
7.4
Boarding
7.3
Comfort
7.9
Crew
6.1
Entertainment
6.7
Food
Airline reviews

"Clean, timely, professional."

Pros: "Not much."
Cons: "We flew to India and back from Turkey. Both flights had 2 stops and both times Indigo said we didn’t have a second flight and wouldn’t give us a second boarding pass meaning we had to go out to the check in both times to get our second boarding pass and both times were very problematic. Also we have a 7+ hour international flight on a very small plane with no free food or drinks. Just not a very good flight experience overall."

Pros: "I liked the fact that it was a direct flight"
Cons: "Little more customer satisfaction"

Pros: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Cons: "An understanding and accommodation based on medical reasoning."

Pros: "We arrived at the departure gate at 8 am, to be told it was closed for a flight at 8:25 am. We had to purchase a replacement flight 12 hours later. Same airline indigo. Flight 6E6314. Two tickets"

Cons: "Good airline. Flight was delayed due to weather"

Pros: "Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered"

Cons: "No entertainment very bad seats no blanket when asked for"

Pros: "Crew was great. Back holder of Seats were loose / broken."
Cons: "Connecting Indigo flight was poor as no supply of liquor n beverages. No proper n sufficient food. One cold sandwich was given"

Pros: "we lost our bags"
Cons: "we lost our bags"

Pros: "Punctuality, cleanliness and the professionalism."
Cons: "No comments."

Pros: "Punctuality, cabin crew and cleanliness."
Cons: "Check in at Mumbai needs to be better coordinated."

Pros: "Flight attendants were the best and very friendly"
Cons: "Not much, on time flights and friendly flight attendants"

Pros: "The staff at the airport check in counter cause too many delays by asking unnecessary questions regarding visa for concerned country, where as they only need to check for onward ticket. Also, passenger at the back of my seat was causing discomfort by stretching his legs too close to my seat"
Cons: "The staff at the aiport check in counter are not very well trained regarding visa requirements for other countries. The cabin crew needs to better train passengers regarding the amount of space allowed for their seat."

Pros: "Seats very uncomfortable"
Cons: "Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help."

Pros: "Ground reservation and check in crew were amazing."

Pros: "Seat is as good as a concrete slab of a park bench."
Cons: "Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story."

Cons: "Legspace for passengers"

Pros: "On time"
Cons: "People requesting to switch seats"

Pros: "Ok time"

Pros: "Crew was professional and the plane was very clean"
Cons: "The seats are very weak and anyone touching on the backside would feel as if they are directly touching you."

Pros: "Time from landing to collecting our luggage was the fastest we’ve ever experienced."
Cons: "Ran out of food options by the time the trolley reached us. This was a problem as we hadn’t had time for lunch"

Pros: "The flight was delayed & we were not informed over announcement or SMS. We were kept waiting standing in Que for 45 minutes assuring every 5 min that we will board. I am a senior citizen & diabetic. My medicine & insulin routine was upset. If I would have known earlier of the delay I would had my meal & insulin in Airport."
Cons: "The crew, Cleanliness"

Pros: "Efficient check-in and boarding."
Cons: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."

Pros: "Clean comfy seats Attentive and polite staff"
Cons: "Very delayed. Refreshments were offered after we had already bought them ourselves!"

Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"

Pros: "On time"
Cons: "Courteous and efficient staff."

Cons: "Lost my luggage due to mistake at check in desk"

Pros: "Flight Stewart’s Response"
Cons: "Ground staff highly untrained & indifferent"

Cons: "Very uncomfortable seats. Small and hard"

Pros: "The crew and the boarding was sufficient."
Cons: "Seats were not comfortable, the snacks were marginal."

Pros: "No delay proffesioal staff and efficient work and space"

Pros: "Other devices as usual ok."
Cons: "No availability of merchandise items."

Pros: "As above no food score as didn’t buy anything and no entertainment score as none on board b"

Pros: "Cabin staff very efficient and pleasant. Very punctual flight times. What food I purchased was fresh and reasonably priced."
Cons: "Seats were a bit hard"

Pros: "Crew tried to be helpful and friendly."
Cons: "Difficult to find if in right line to check in. After asking many finally found a staff member who realized I had only a few minutes to catch my flight. Then given priority. IT COST ME ABOUT $67 USD ONE WAY BUT IT COST MY BAG $87 USD TO BE CHECKED IN. Another cut rate airlines that charges for everything extra--soon th toilets!"

Pros: "They finally managed to get me on the plane after finding out I had 10 minutes to boarding time due to inefficient inter terminal transport in Delhi"
Cons: "I paid more for my checked in bag than for my ticket. They charge extra for everything--soon the toilet!"

Pros: "Good crew, comfort & food."

Pros: "Almost 4 hour delay. Poor service considering the long delay."
Cons: "Long delays. no compensation. poor communication about delays. Long wait in plane. No refreshment."

Cons: "The flight was delayed repeatedly, so I never got on board. I drove to Delhi instead to catch my flight from there. Indigo made no arrangements to help anyone get anywhere that I could see."

Cons: "i arrived with 45 mins as requested. Their staff an utter shambles that I feared I miss flight. By that time they said too late (even tho I had time but they didn’t know what they were doing) had to pay an extra £60!!! For their bad management and wait extra 4 hrs!"

Pros: "Nice crew, speedy boarding"
Cons: "I checked in 5 hours in advance and they gave me a middle seat without even asking. There were aisle and windows free in the plane"

Pros: "Seats are very nice."
Cons: "Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements."

Cons: "I missed the flight coz it was preponed. I had to spend 500 extra dollars on scheduling my international flight."

Pros: "Clean and comfortable"
Cons: "No free snacks or food/drinks of any kind :("

Pros: "Assistance provided"

Pros: "Timely flight, new aircraft that's clean and friendly staff"
Cons: "Food options were limited. Most of the dishes were packaged foods."

Pros: "flight was on time, baggage delivery was very quick"

Pros: "One of the most horrible experience. No information system for checkin. Was made to run from counter to counter just for checking.. Even no display on the TV screens. Not just for checkin.. even similar situations for boarding gates. Boarding gate changes 3 times .. no passenger management in place with all the chaos.. Overall a horrible experience."

Pros: "Nothing"
Cons: "I missed my onward international flight due to this airline. They refused to take any responsibility and I am now stuck in Mumbai having to miss work, spend more money and get another flight"

Pros: "The plane noise level during flight was around 78db."
Cons: "No leg room at all for people above 6ft. I sat down n the guy in front reclined n crushed my knees. All food items u need to purchase. Price for an extra check-in bag was same as price of 1 ticket. Horrible."

Pros: "Boarding process"
Cons: "Comfortable chairs."

Pros: "Yes"
Cons: "More leg room"

Cons: "No Delays in flight......one hour delay is too much"

Pros: "Seats were ok. 300 one is too much to buy seat."

Cons: "Delay in boarding and flight"

Pros: "All good"
Cons: "Nothing"

Cons: "The business class was cheap. Didn’t expect such poor quality."

Pros: "Crew was amazing"
Cons: "More options of food not the ready to eat ones"

Pros: "Flight on time and services"
Cons: "If we have usb charging option that cab be added advantage"

Cons: "seats are VERY TIGHT AND EXTREMELY uncomfortable. Its basically a old crowded bus in a 3rd world country."

Pros: "Flight was on time and with little hassle once in the air. Crew was polished and professional,"
Cons: "Shuttle bus loading to aircraft: chaotic and could be better organized. Bus arrived at aircraft, and had to wait as passengers were still disembarking. Not well thought out."

Cons: "Chaotic departure area with unclear announcements, often two simultaneous announcements. Found out at last minute we were in the wrong part of the area. Could easily have missed flight"

Cons: "No water was offered"

Cons: "The flight landed 2 hours later"

Pros: "Friendly crew"
Cons: "Delayed 40mins customers behave like they are on a public bus lots of pushing get impression it was first flight for many didn’t know they couldn’t stand when seat belt sign was on & applauded on landing. Check in was chaotic large family groups checking in so very slow & disorganised"

Pros: "Punctuality"
Cons: "Nothing as such"

Pros: "Very customer like"
Cons: "Poor customer service"

Pros: "Nothing"
Cons: "Discomfort No food/water No entertainment Very very bad seats Only 2 toilets"

Cons: "- The flight onward to Ahmedabad went fine but the return flight got delayed by 2 hrs, one hour to get fly from Ahmedabad and another one to land as the Mumbai airport had heavy traffic so we kept flying for an additional hour waiting for an opportunity to land. Its effect was increased by the fact that it was late at night. In fact, we were using flight rather than train to save time and it ended up costing us 5 hours between waiting and flight. - There was no food available on the flight apart from food that one should buy at an extra cost."

Pros: "Clean & fast"
Cons: "Small seats, did not have food I wanted and took a long time to confirm."

Pros: "Stayed on plane whilst people boarded in Hyderabad. No delays"
Cons: "No entertainment"

Pros: "Wheelchair assistance was amazing. I am traveling with a broken leg and couldn’t be more grateful for the helpful staff."

Pros: "Trip was smooth."
Cons: "No problems whatsoever."

Pros: "Very comfortable waiting zone like a first class lounge"
Cons: "Very narrow and complicated security check"

Pros: "On time service and often friendly staff, particularly in airport at checkin."
Cons: "I paid for business class due to excess luggage. Business class isn't business class, really. But it saved me money in the end. food dismal."

Pros: "Food was ok and general cleanliness. Fast luggage retrieval"
Cons: "Flight delay"

Cons: "Flight was delayed by 3 hrs"

Pros: "Their aircraft are brand new and ground staffs are cooperative."
Cons: "GoAir schedule changes in a blink. Scheduled 1:05 pm then delayed to 3:0 pm then rescheduled 1:30 then again 2:05 pm. It’s total madness. Almost missed the flight."

Pros: "The truth by GOAir staff is not spoken they keep saying flight will come but it didn't and this happens twice. Other flight did iperarate and fly"
Cons: "Liars"

Pros: "I cancelled my flight because of delay and waiting for my refubd"
Cons: "Go air has no communication, no sense of responsibility giving different stories."

Pros: "Nothing"
Cons: "Being late. Disorganized boarding."

Pros: "boarding was fast ... seating was nice .. service was good"
Cons: "Flight was delayed by more than an hour... no facilities at the airport"

Cons: "Business class is an economy seat up front. Terrible condition of planes - in particular the rest room is filthy. Avoid!"

Cons: "Knowingly delay was not flashed though mobile apps were showing delayed time correctly. On counter staff was giving correct time. But refuse to display No display of gate until boarding was midway Row wise boarding not followed Head purser on board was loud , brash , rude and curt to all Non apologetic to a delay of nearly 2.5 hours Cramped seats"

Pros: "The flight was for only one hour and it went by pretty quickly. The flight was clean and the crew was friendly as well. The prices were a little high but they were offering international baggage allowance so it was worth it."
Cons: "The initial boarding was a little delayed and we weren't informed that it was going to be that way. Ended up standing in the tunnel to the plane for 15 mins. The leg space was relatively less, but for an hour, very manageable."

Cons: "Non-existent leg space. Narrow seats."

Cons: "poor communication of delay as well as estimation of delay."

Cons: "Did not receive timely information about the flight delay (if I'd I could cancelled, gotten a full refund and flown on another flight right there, but the information came too late, even though they had it in advance.) Did not receive information about complimentary snacks (had to find out for myself Don't travel with goair if you have time sensitive single day travel plans."

Cons: "I got transferred problem, little time to go to the 44A number gate It's little bit problem otherwise nothing to write"

Pros: "Service"
Cons: "No comment"

Cons: "They sent my (and others’) baggage back to Chennai and I am leaving the country today . They held us on buses without opening the doors during corona virus crisis ."

Pros: "Amazing crew. Professional"

Pros: "The crew on board were very friendly."
Cons: "Flight kept getting delayed for no apparent reason. Also, the life jackets were loose under the seats and kept sliding around during take off and landing. Should be a safety violation! I would no recommend SpiceJet."

Pros: "We arrived"
Cons: "The boarding process was chaos The plane was old and dirty The crew was helpless There was no gate Will avoid spicejet. It’s my first time in India"

Pros: "Staff was great, seat to be desired"
Cons: "More leg room"

Pros: "Food was good. Service was good."
Cons: "1. Can you please have air fresheners? After a 2-hour flight the air felt very stale and the human smells were uncomfortable. 2. I always prefer a window seat for the view but my window glass pane was terribly deteriorated from the outside. Didn’t inspire much confidence in the aircraft. Not too significant a complaint but I’d have really appreciated if I could’ve had the view also."

Pros: "Crew was friendly."
Cons: "I purchased seat 4D. Boarded and found that there was no 4D, 4e, 4f. After some chaos they found us alternatives but no Apologies, understanding or accommodation for the inconvenience."

Cons: "No Entertainment very noisy plane ..didn’t give a blanket also"

Pros: "Crew seemed nice and helpful"
Cons: "Seats were slightly broken, flight should be on time"

Pros: "The flight was on time"
Cons: "The boarding could have been swifter."

Pros: "The flight was short."
Cons: "The legroom was amusing at best. Had an exit row seat that wasn’t as wide as even a normal economy seat. It was a cheap and short flight, but I won’t choose to fly this airline ever again."

Pros: "The crew was friendly and professional."
Cons: "The check-in staff at the counter give the first impression, and my impression was that they were stressed. Perhaps they need more support. The cabin crew was very pleasant and professional. The aircraft was clean. We arrived in Delhi without complications. The luggage was quickly delivered. Will fly with them again."

Pros: "Flight wasn't full and overall service was excellent."

Pros: "Crew service."
Cons: "Seats cramped enough to cause cramps."

Pros: "The crew was professional. It was an ATR - which are not known for their comfort."

Pros: "Seats and the airplane, in general, was very dirty. Some of seat parts were falling and my back rest wouldn't rest straight, it can only be in the reclined position."
Cons: "A clean airplane would go a long way."

Cons: "Rude unresponsive and uncaring. I will never fly SpiceJet again."

Cons: "Flight was canceled and I was given no notice. I was not offered another flight till almost a week later, was forced to buy a more expensive flight and will not be reimbursed the difference."

Cons: "Very unhappy with baggge policy as Spicejet made me pay Rupees 1600 for three kilos"

Pros: "Amazing crew"
Cons: "Free orange juice"

Pros: "Cancelled the flight"
Cons: "Airline needs to stick to their time table."

Pros: "Everything was great"
Cons: "Food"

Cons: "Reclining seats not working"

Pros: "Good flight"

Cons: "When you order ticket through flightnetwork.com, apparently you pay to them, but they pay to the airline. In India, some airlines like Spicejet asks you if you actually carry the credit card by which it was paired to the airline. If not, the airline will make you pay the entire fare again. The flightnetwork gets refunded, and you will be paying for it twice!! Watch out!"

Pros: ". Cabin crew were excellent."
Cons: "I had priority check-in with my ticket only to be told there is no priority check-in desk available"

Cons: "The gave us hard time :( first they were not issuing us the boarding passes. They when I call kayak i have been told rebook our tickets. It was the worst day for us :("

Pros: "Good"
Cons: "Enjoy"

Cons: "Spicejet didn't except my payment through Kayak and I had to pay twice. Because the travel agency paid with a different card than mine. It was a very unpleasant experience."

Cons: "Delayed."

Pros: "Faster than driving from Chandigarh to Delhi Great value for price for flight Great service"

Pros: "Very courteous service and yummy onboard food"

Pros: "The best thing about this airline was getting off it at the destination"
Cons: "Everything! Aircraft seating poor! Cabin crew poor! Slow on board service! Bar service not stocked didn't even have soft drinks"

Pros: "The staff were very pleasant and helpful. Boarding was efficient and the flight departed and arrived on time. It was a smaller aircraft so I did not expect there to be much legroom but it was more comfortable than I expected. reasonably priced ticket. Overall it was a very pleasant and smooth journey. Regarding the review which mentions paying for additional baggage with Kiwi.com - I also tried to book additional baggage with them. I paid for the service but was then sent an email and told I could not book additional baggage through their website and should use the Spicejet website. I contacted Spicejet customer service who were very helpful and efficient and booked the additional baggage with them without any problems. The issue is with Kiwi.com and not Spicejet. Based on this experience I would definitely fly with Spicejet again."

Pros: "Food not ordered No entertainment so cannot scorej"

Pros: "Low cost, kept the information up about delays"
Cons: "Delayed in total by 4 hours for a 55 min flight. Missed a whole day of vacation as instead of arriving at 1pm, we got there at 630pm."

Pros: "Inflight service"
Cons: "Old Plan"

Cons: "The crazy noise. Loud music playing on the plane. Loud overall noise. Loud engines."

Cons: "Aircraft was quite old."

Cons: "Coffee was cold. I also had to pay for it!"

Cons: "I was disappointed to first learn that my flight booking did not include ANY checked bags. It was not shown in any fare comparisons. So I again logged in with KIWI.com and added one checked bags for equivalent of Rupees 400 for the flight. When I was checking in for the flight that, the agent told me that they have no record of my paying the baggage fee, I showed him the receipt that showed the inclusion of check baggage. He was rude, refused to call the manager and I had to pay another 400 rupees in cash. I want KIWI or you to refund my baggage fee paid by my credit card or I will take up the case with my credit card company, I will not recommend any one to do business with both KIWI.com and Spicejet.."

Pros: "Not a lot. . They served drinks but 15 mins before landing when pilot was about to start his landing announcement. The crew did try hard though."
Cons: "Crowding, boarding procedures, no seat belts for infants."

Pros: "Not much. A seat? Free cup of water? The 737? Safety. The drill, and cabin check, was mostly up to international standards. The crew were trying hard."
Cons: "No seat belts for infants. No actual control over size or number of hand baggage. The 15kg weight allowance for stowed baggage (that no one told me about) but I did like the way one could pay for excess at the check in desk. strange that refreshments were served 15 mins before arrival exactly when the pilot started his landing announcement on both legs I travelled. On the longer leg they were also offered earlier it is true, so it seemed especially odd to serve again then."

Pros: "The Flight was comfortable and our Infant Kid enjoyed the flight"
Cons: "Tuticorin Ground Staff Mr Lingadurai was very RUDE"

Pros: "Service was good."
Cons: "On a flight that costs roughly 9,000 INR, for one way, it is completely unreasonable for them not to provide food. Granted, it was booked at the last minute, but as a token of good will for the amount of money we are putting in, they should provide food for them."

Cons: "Extremely poor customer service."

Cons: "Delayed by 90 minutes You luggage got fully damaged Who will pay for that Bitter experience had never ever in any flights"

Pros: "Overall good service"

Pros: "Seat was not at all comfortable. Checked in bag was found damaged when it arrived at belt in kochi. Officials didn’t bother to lodge a report."

Pros: "Crew members not responding,tv not working,seat not comfortable"
Cons: "Better entertainment,comfortable seating"

Cons: "Poor costumer service."

Pros: "Nothing"
Cons: "Cleanliness of the flight. Horrible bathrooms."

Cons: "Face wipes was needed"

Cons: "Seats are not comfortable"

Pros: "Nothing in particular."
Cons: "No inflight entertainment. Old plane - no facility to charge phones, not even a bag to keep things. flight crew could smile more."

Pros: "Nothing much."
Cons: "The business seat was not comfortable. They serviced food from midnight until 1:30 am on a night flight. With the lights on, you cannot really sleep. The sleep mask provided can’t cover the light properly. It was just a horrible flight."

Pros: "I like just the greeting"
Cons: "Service of the crew"

Pros: "The crew were helpful, food was good and it was a comfortable seating with plenty of leg room."

Pros: "5 hours delay, top of the 6 hours connection"
Cons: "Shorten the delay"

Pros: "Nothing in particular"
Cons: "The cabin was freezing. People were wearing jackets, hoodies, scarves and hats but the flight attendants didn't do anything about that. The disastrous Rayanair at least realised how that was making them burn more fuel and now they are letting passengers melt with heat. When will Air India learn this?"

Cons: "The remote control or the touch screen weren’t working. No one could do anything about it. Seat 37J. Spent 16 hours without any television/screen support"

Pros: "Having just got off the dreamliner, I may be somewhat biased... apologies"
Cons: "This plane was as old as me....I know it was an internal flight and these planes just go back and forth without any TLC inbetween. It's a business after all. Short 3.5 hour flight. The plane was so worn out, seat padding, there was was none, as it had seen better days, the covers were no longer covering the seats as the padding had disintegrated somewhere and were just hanging onto the seats for dear life!!!, it felt dirty and unkept, it smelled like an old toilet also. The fittings, trays where you could store your stuff was dirty also I didn't even eat the food, I was paranoid. Felt totally uncomfortable on this flight , sorry Air India but you need to have some standards on short flights despite what price you put on the seats. This was part of my long haul flight from Sydney to Mumbai which has marred my experience with you."

Pros: "Great service"

Pros: "Direct flight convenience! Leg room. Boarding at Delhi. Price."
Cons: "Minimal service - attendants barely came around to offer drinks or collect cups etc. They forgot to get beverages twice despite explicit requests. They were polite though. The food service schedule was odd, especially serving lunch at 2am for a flight that was going to land at 6:30am. Why wake up everyone ? Food was okay except the white bread, pretending to be a croissant filled with what looked like was unmelted butter. Entertainment system did not work at all. And the plane had no wifi or USB ports. If it was not so convenient as the only nonstop between Washington and Delhi, I would not fly this Airline."

Pros: "On time flight and polite crews."
Cons: "Not enough blanket for passenger , but the cabin crew has increased the cabin temperature to make up for that. They should prepare enough however. no entertainment whatsoever for the 6hr flight.Didnt like the food."

Pros: "Comfortable seats"
Cons: "No entertainment, only Vegetarian"

Pros: "Staff behaviour is good."
Cons: "The takeoff is always delayed. Food quality is substandard."

Pros: "Staff was doing their job dutifully! Arrival at Chicago quite convenient."
Cons: "Unless AirIndia improves it’s carrier it’s question of time! >50% TVs were nonfunctional! Seat covers are torn at places! Food just ok but ordinary! Overall, one is unimpressed!"

Cons: "Would be better if no breakfast provided, catering needs heavy reforms. No refreshing towels and No water provided when asked for several times. The staff /crew is very forgetful and needs to be reminded several times. They do not attend the toilets very regularly to check if they are clean. In total, the staff is very lazy and wet towels or tissue and other refreshment services are very limited. worst then some domestic flights I have traveled with."

Pros: "Seats were comfy and stylish"
Cons: "Not much leg room, veg option was bland"

Pros: "Boarding and baggage claim were extremely fast. The staff was very attentive, and we didn't get charged for checked bags."
Cons: "There were no entertainment options, but to be fair this was a short local flight and most airlines don't have entertainment options in smaller flights."

Pros: "That I got to Muscat in one piece."
Cons: "Got degraded from Business to Economy, after having bought a business class ticket and still no news on when I will get my refund (after writing twice to the booking website). The plane looks and smells old, the staff is clueless about most things (even what they are serving for dinner!). Over all lack luster experience, surely not putting myself thru an Air India experience again."

Pros: "Boarded fast; on time"
Cons: "Seat did not recline; food poor quality"

Pros: "Aircraft comfortable Crew helpful"
Cons: "Flight delay not announced till queuing up for boarding Text from Air India to arrive 4 hrs before boarding Flight delayed by 1.5 hrs due to fog but no intimation till after queuing at gate! No announcements re extent of delay. Crew got on with doing their job Lack of info - ? Down to Delhi Airport but distinct lack of Air India ground support But in their defence all flights were Delayed maybe this was just one of those things but to not let passengers know - this could do with improvement."

Pros: "Attentive ground staff and crew and punctuality"
Cons: "Planes need to be maintained better. This Being 787 couldn’t have been more than a few years old and yet it looked already dilapidated. The screens didn’t work properly, the control for the entertainment system was stuck and some seats did not recline anymore. Unfortunately this is not an isolated issue as we observed the same in a Frankfurt-Delhi flight, also on a Dreamliner."

Cons: "Delayed"

Pros: "Improve the toilet (very dirty) Food as in breakfast was very bad especially fm Dehli to Birmingham Asking for help not helpful Should offer more snacks bse when we don’t like the food or hungry or food does taste good it will help passengers"
Cons: "Toilet and food (breakfast) No refreshment food I will never want to try Air India again seriously!!!"

Cons: "Pretty good"

Pros: "It is a direct flight to NYC!"
Cons: "The laziness of crew and their attitude. The paucity of snacks and food . The limited entertainment on board."

Pros: "spacious leg room"
Cons: "everything else"

Pros: "I like the food , the crew was good"
Cons: "Screen was not working"

Pros: "Needed more frequency of food and juice"
Cons: "There was a technical snag and delayed the flight by 2.30 hrs. Reached late by that much time. It was bad"

Cons: "The flight is just on time"

Pros: "Plane entertainment was ok"
Cons: "Food stewed not organised it all first time flown with air india never again we set from 11.15 to 13.15 in side the plan in Dehli coming back nobody asked if need something they carried on cleaning come u jet or qutar"

Cons: "bad service by crew flight is late all the time no regrets by air india"

Pros: "Gave 1 star since there was nothing less than that for crew and entertainment"
Cons: "The very least thing you would expect on international travel is to kill your time watching movies or something on the screen in front of you especially when you travel 13+ hours non-stop. My screen wouldn't even start and when informed the crew multiple times all got is "ok" and nobody even bothered to comeback and check( even after pressing the flight attendant button multiple times). Trip felt very exhausting since all you can do is close your eyes and pretend you sleep or stare at seat in front of you. I am sure there are many broken systems and it may be ok for people who sleep through out their flight but such a shame that air India doesn't bother to check and fix their systems. Very disappointed since this is not the first time it happened, also happened on my way to India and the response I got from flight attendant is" there are hundred of seats empty"meaning to say go find a working screen myself. When you spend so much money to travel least you would expect is basic things and minimal courtesy. Somebody needs to fix their systems and train the crew better. Very disappointed that Air India didn't even bother to correct the issues they knew that were already at fault."

Cons: "bad service as usual"

Cons: "Flight left late to wait for other passengers. . Entertainment services were not working and for a long haul flight is not acceptable.. The flight attendants kept one lavatory locked for their own use. The food was mediocre,. The lavatories were not cleaned. I have been in many other carriers and the flight attendants maintained the lavatories. Flight attendants were not helpful with placing or locating spaces for carry on luggagess. No simple amenities provided like socks , earplugs, or eye cover like other airlines. The seats were falling apart, fabric was torn. I have to give credit to the person who assisted in issuing me a new booking due to a snag with name. However, I was placed in a different line after being issued a boarding pass without further explanation. Every other passenger in the same queue were perplexed like me . Air India badly needs to up their ante. Customer service is poor overall. Seriously makes me wonder how aircraft safety and maintenance is performed."

Pros: "Only grace was the 777-800 EK was almost empty"
Cons: "Direct flight was canceled without any update, made travel on 2 hop flight making my tourney time double."

Pros: "The crew and service was excellent."
Cons: "The seat became very hard after a long 14 hour flight. I kept having to hop up and go for a stroll in the cabin. This was not a problem except I had to ask 2 other people to move each time I wanted to get up."

Pros: "Courteous crew"
Cons: "Being told the wrong gate by the Air India staff in the air India lounge. Flight was delayed also!"

Pros: "Flight was comfortable. Boarding process was smooth."
Cons: "Air India people left the luggage of half of the passengers at the Delhi Airport. We had to wait at the airport to find out that luggage would arrive by the next flight in the afternoon. The good thing was that the luggage was delivered to our home in the evening."

Cons: "1. The food trollies/carts were very dirty - may not have been cleaned in a long time. 2. I asked the crew a number of times to get me immigration form at the time of landing in India, they did not get me. They distributed on one side of the isle. One of the crew members said that we do not need it. When I landed at Mumbai airport, the first thing they asked was immigration form. The staff should be trained properly. 3. The TVs are outdated. They should be replaced with latest world class models. 4. While coming back from New Delhi, we were not served any food for 8 hours continuously. There were no snacks, sandwiches, peanuts or chips. I asked a crew member for peanuts and he said that they do not have."

Pros: "Flight experience was overall very good..Everything went smoothly.....food was OK...had seats in H row and these were very comfortable...could sleep for 6 hrs..In flight entertainmemnt was fine..But didn't require much of it...as I slept through most of the flight...above my expectations...4.5/5"
Cons: "Crew behaviour could have been better"

Pros: "timing. it was early"
Cons: "flight was too full"

Pros: "The flight was on time, well organized, and a quick boarding/departure. Thank you to Air India for a good flying experience."
Cons: "The plane was a bit dirtier than others (with stains on the carpet and the pillows a bit stained) but aside from that it was a good flight."

Pros: "The crew was superb. They looked after everyone and stayed consistent in terms of professionalism and helpfulness."
Cons: "I got sick from the food and the entertainment system was severly lacking if i conpare it to most other airlines."

Pros: "Frequency of Food Supply should be increased"
Cons: "Child luggage weight should be increased"

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