The Columbus-based WestJet crews that cover Delta commuter flights between LGA and CMH are excellent - this team included. Our flight today landed 40 minutes early, which is unheard of when flying out of LaGuardia. I've flown with the same crew in more challenging conditions, and they always rise to the occasion with helpful communication to the passengers so that we may manage expectations.
Flight attendant was very poor in taking care or showing attention. I slept up front for a few and missed the snacks. She saw me many times, went by me many times and never once asked if I needed anything. The whole 2 hours flight. And this is to a Diamond member in first.
The team was wonderful. The entertainment screens were not working, so they recommended that we use the plane wifi to watch entertainment on our phones and none of the Delta entertainment links worked. Extremely frustrating process.
Boarding and crew were fantastic, but I paid for a window seat with no window. Seat 11D on a CRJ-900 apparently does not have a window. Lesson learned.
Although the flight left late, we arrived early. It was one of the quickest boarding and off boarding experiences I’ve had. It was kind of annoying the only drinks they had were water, coffee, and tea. The flight was very smooth, temperature was just right, and flight attendants were friendly.
Everything went well with the flight. But one of the flight attendants had on inappropriate pants. She had on an old worn out pair of sweat pants. The back seam was unrivaled and should not have been worn for work. If I had not seen her in the airport with the standard type of luggage, I certainly would not have thought she was working for Delta. Not a good look at all for representation.
The plane was one hour late cause they were doing some reparations with us on the plane no mention I was in the first seat and the door was open the entire time with 8 degrees! The plane was totally dirty no mention old ! The staff was nice but no put together, the attention to details and passenger experience is missing and i always travel first !!! Is better the lounge than the plane! KLM/air France every details is taken care maybe you need a creative creator or experience client need asap was terrible and not memorable for the price that I payed very dissatisfied
Checkin at Delhi airport was ill managed. It took 2 hrs just to check in my luggage. I arrived at the airport 3.5 hrs prior to the flight and still barely made it to boarding area. I was given a very short 50min connection due to which I missed my connection since flight 1 got delayed. Overall a big mess
No vegetarian food was there even I have specially mentioned at the time of booking
Had mechanical issues with A/C, caused significant delay and had to move gates - different concourses.
On time. Comfortable sats. Clean aircraft. Friendly crew. Good food.
The British airways from Dallas to London is not great , the food is not good at all but BA from London to Delhi is amazing food is great.
Flight was delayed by over two hours and that meant my connecting flight was in jeopardy but there was no acknowledgement or help from the BA staff
I Keep your expectations to low to middling with BA, or most European/ US airlines these days.
British Airways offers amenities subpar with all other airlines flying internationally. Sharing tis based on my experience with flying at least five other airline between IAD-DEL in the last six months.
Experience was bad. In business class, they ran out of food choices. Luggage was delayed by 2 days in both to and fro flights, ground staff was not helpful, took 3 hours to log the complaint for missing luggage.
Very bad because flight was cancelled and they never informed me i have to wait for three days in hotel to get another flight
Missed food service or not enough food available to serve the passengers. Very poor leg room in economy. Uncomfortable and old seats with some of the seat covers coming off. Lights, entertainment system and call buttons not working for an entire section of the flight between Del-Lhr. Very poor experience overall.
Biz class has a middle seat. 🙄. WiFi only for first class. No free seat assignments. Basically nickel and dime approach. They need to take lessons from Singapore Air and the likes. Never again.
I have not used food or entertainment all other services I used were simply excellent. BA crew is always good in service. The BA Crew at anygiven flight is simply amazing.