Find cheap flight tickets from Mumbai to San Francisco

Pros: "Flat bed is wide and comfortable. Cabin crew was excellent."

Pros: "Great inflight entertainment"
Cons: "Have WiFi that is working"

Pros: "Superior standard"

Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."

Cons: "On time would be better."

Cons: "This time Singapore Airlines Staff seem to be not so helpful. Previously they were happy to help with smiling face and approachable immediately. This time in spite of asking for help in the cabin no one turned up even after multiple requests. I could only get help when someone one walks next to me."

Pros: "Super friendly crew. Enough food and drink."

Pros: "The crew was really nice. The plane was clean and comfortable."

Pros: "Crew was very courteous, went above and beyond."

Pros: "The crew, their professionalism and wide variety of entertainment."
Cons: "Air-conditioning was not working properly in the cabin and it felt warm. Seats are a tad uncomfortable and not wide enough on the 777."

Pros: "Being one of the best airlines in the world, you can really go wrong with these guys. Always a good experience."
Cons: "As always, economy class is getting tighter. But economy here is still better than the western airlines."

Pros: "Prompt and timely service"
Cons: "Food can be more tasty"

Pros: "Hotel location is convenient, quite comfortable and clean."
Cons: "I love the foods in Hongkong, so many varieties . Price wise is affordable."

Pros: "Everything From the food to the drinks to the comfort"
Cons: "Nothing"

Cons: "With no food preferences specified, it takes a significantly longer time to get your meal as there are a lot of people who have special dietary requirements on certain routes."

Pros: "United miles."
Cons: "Entertainment very poor, no selection, I took the flt in Jan and the movies and selection was sane in Feb. Bad. Food was so so."

Pros: "Service was spot on and food was good. Very comfortable flight overall."

Pros: "Seats, crew"
Cons: "Nothing else other than above"

Cons: "Na"

Pros: "Modern aircraft , nice crew"

Pros: "Comfortable seats roomy 30kg allowance good a ttention form staff witohut fussing'"
Cons: "nothing"

Pros: "Priority line for boarding and security, reclining seats, foot stand"
Cons: "Priority boarding not available in India, food and food choices and lackluster service"

Pros: "Good crew service"
Cons: "poor boarding arrangement. passenger did not follow the boarding group arrangement boarding the plane."

Pros: "Friendly, smiling staff, ever happy to help, nice food"
Cons: "Seats on the A380 upper deck economy are too uncomfortable, couldn't relax at all during the 5h red-eye to Singapore"

Pros: "great service"
Cons: "too long"

Pros: "I like the services from Singapore Airlines."
Cons: "Your web site tried to charge me $90 for aisle seat, do you agree that this is a big joke or what? I have decided no use your company any more. Not sure why a great airlines like Singapore Airlines would partner with your company???"

Pros: "crew was very polite and cheerful."

Pros: "Overall experience and wonderful crew"
Cons: "Nothing really."

Pros: "Loved the hot towels, socks & tooth brush set, flight attendants were always really helpful and friendly"
Cons: "Other airlines always offer free upgrades on a not go crowded flights, but had not experienced that from Singapore airline. I've already traveled twice this year with them."

Cons: "Kids playing and out of control and the flight attendants wouldn't do anything."

Pros: "Very friendly crew & modern aircraft"

Pros: "Nothing."
Cons: "Flight was returned from tarmac and delayed for more than 7 hours. No accommodation was provided, even for people with young kids. 15$ coupon was provided interested, are you serious?"

Pros: "1) Crew very personable and accommodating 2) Food was good 3) Arrival on schedule 4) Entertainment system provided lots of choices 5) Baggage arrived in reasonable amount of time"
Cons: "1) Economy seating was cramped (long-haul flights should have more spacious seating) 2) Crying babies made flight almost unbearable 3) Process of leaving the plane took too long because only one exit door was used 4) Departure delayed by 35-40 minutes (made up in flight)"

Pros: "Excellent seat and pillow cushion... The krisworld in-flight entertainment was extremely easy to use while still having a wide selection of films. The touchscreen was also very simple and did t require a great deal of force to press a button...the steamed towel given before take off was extremely relaxing and set a high standard of expectations during this flight. Almost all of the those expectations were met. The toilets were extremely clean and the service of toothbrushes was the icing on the cake. For my meal I ordered Indian fish curry which could have been a little more spicy (I am Indian so I eat foods with many spices)."
Cons: "I would have liked a wider selection of foods in the menu.. Limited options. Also, I had a 11:45 AM flight from BOM-SIN which was supposed to start boarding at 10:45, but instead we started boarding at 11:30 and took off at 12:10."

Pros: "With 15 and 1/2 hours on the flight ahead, I was dreading the long, tedium of sitting for hours upon hours. But Singapore Airlines made the time fly with friendly service right when you were getting hungry and pleasant assistance when requested. Thank you Singapore Airline Flight Attendants!!"

Pros: "Safety, Friendlyness, Seats, Entertainment"

Pros: "Food, entertainment, cleanliness of the restrooms"
Cons: "There was a passenger on the return flight who had the window shutter up during sleep time right across my row, and the cabin was so bright to sleep for me. I notified the crew but they were not keen on bothering the passenger"

Pros: "Second bag was four foot bronze statue, no problem or extra cost"

Pros: "Everything is excellent!"

Pros: "Amazing plane and crew!"
Cons: "Nothing."

Pros: "Everything"
Cons: "No complaints"

Pros: "Before booking my flight on Singapore airlines, I took the time to read through some reviews and to be honest, the reviews left by previous passengers did not do the airlines any justice. I rarely, if at all, leave any reviews myself but my flights (from SFO - Singapore and vice versa) were AMAZING! I was sitting in economy and the level of attentiveness that we received, I could only imagine how great first class could be. if i could fly Singapore on all my trips overseas I would."

Cons: "Plane was delayed and no apologies were made. We had to rush to our connecting flight."

Pros: "The service is top notch. The food served is not matched by any other airlines I have traveled with. The flight attendants are always very very professional. I try to make sure to get Singapore Airlines when I travel to Asia."

Pros: "Food"
Cons: "Nada"

Pros: "Airline was great"
Cons: "The customer service at Airfair.com is abysmal. I will NEVER do business with them again."

Cons: "charge a few $ more but serve some food on a 5 hour flight. very cold feeling"

Cons: "The crew members is not very detail oriented. Almost forgot to give our whole row of people without dinner. Don't they remember where they left off sheesh. I work at a hotel before and customer service all my life, I don't think I will make that mistake."

Pros: "Very attentive and friendly stewardesses. Would definitely fly again on this airline."

"The boarding procedure was ABYSMAL. It is infuriating to be asked to "social distance" and wear masks when the airline is unable to conduct boarding in an organized and efficient way. The crew was totally incompetent in informing waiting passengers. No microphones. No digital display of boarding order. No staff assistance. Waiting for WAY too long with no explanation. It was perfectly awful. Food was eatable but completely tasteless. Not nearly enough liquid distribution."

"Clean the toilet more often."

"Good"

Pros: "Qatar's consistency has always appealed to me. Being in travel and tourism myself, I appreciate climb to maintain global standards with the kind of diversity your operations rely on. One cannot achieve this without clarity in vision, mission and action. Covid has challenged us all beyond words but kudos to you in still being resilient to the test."
Cons: "Initial confusion at boarding with paperwork and onward passage through Athens,GREECE. Once again the airport teams reached out to my colleagues and I ahead of time and managed to resolve to satisfaction."

Pros: "Amazing crew, super hospitality, conformable sit"
Cons: "non for now, may later after much observations, other than that.. it was a great experience flying with Qatar airways.."

Pros: "The crew was exceptional. They took care of the customers with passion and energy. The Q suites are comfortable and one of the best seats out there."

Cons: "don't know of anything"

Pros: "All is well"
Cons: "Everything is excellent"

Cons: "Good service and better than average let room and overall seat confirm, which is a big plus on long haul flights. Will definitely choose to fly Qatar again."

Pros: "Yes"
Cons: "Good flight"

Cons: "Qatar airport duplicTe security check"

Pros: "Everything."

Pros: "Everything."

Cons: "The flight was excellent and the service was impeccable. The attention that they gave all the passengers including myself was excellent. Would Recomend to take Qatar from Bombay to Miami"

Pros: "Everything was good and nice. Had a good time and felt welcomed. Had a really good experience."

Pros: "Friendly crews. Excellent food. Great service. On time arrival."
Cons: "They could provide hotel for transit passengers with long layovers."

Pros: "The flight attendants were outstanding. Anticipated requests, were readily available and attentive without hovering over you. QSuite was superb. Food was excellent."
Cons: "Nothing. Everything was fantastic."

Pros: "Crew was good! Food was good! Boarding was on time !"
Cons: "Economy comfort could be better."

Pros: "More leg room, easy boarding and comfortable flight in economy"
Cons: "NA"

Cons: "At Mumbai airport, during check-in I was told that my carry on bag plus personal item together should weigh not more than 7kgs!! I have never had any airline actually weigh my personal item (laptop backpack) before this journey. Eventually I ended up stuffing my check-in bags with everything I was carrying in my carry on bag before I was allowed to check in. The weird thing is, I was never told about this rule on my journey from the US to India."

Cons: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."

Cons: "I didn’t like the spicy food"

Cons: "most of us sitting in and around me didn't get any rest or sleep as we had a passenger who had a psychotic breakdown and was screaming and poking everyone. She sprinkled me with water severally, I hope we get some sort of compensation from Qatar airways for this terrible disturbance"

Pros: "everything"
Cons: "nothing"

Pros: "Clean airplane"
Cons: "On a 16 hour journey, we only had 2 meals and no snacks. I usually fly Lufthansa. They provide 2 meals and a third snack (usually a pizza) and keep additional snacks and drinks fully stocked in the back of the plane. None of that existed on this flight. The crew was very uninterested. Seemed very absent and not into assisting patrons. Overall, not what I have experienced on prior Qatar Airways flights. To add insult to injury, I was sitting next to an EXTREMELY smelly person, which didn't make the experience any easier :( Not the airlines responsibility to ensure patrons exercise proper hygiene, but that didn't help the situation with my hungry growling stomach."

Pros: "I liked how kind and attentive the staff were."
Cons: "The connection in Doha was a pain...one has to one end of the airport to the other...go through security and then come ALL THE WAY BACK! UGH!"

Pros: "crew servious and food quality."
Cons: "not so many Hollywood movie choices."

Pros: "Boarding was orderly and tinely. Seats were confortable."
Cons: "No internet on-board and terrible food."

Pros: "the crew as more customer friendly, and it appeared they really take care of customer, not just put some words on paper."
Cons: "i have requested the child meal on the web site and also requested the seat preferences, however when i boarded the flight, i came to know that they have only honored the seat preferences but not the food. on the serving menu, the veg option was available but we informed that the veg is available only if we have requested it on the web site, i had to survive with add-on food but not the real meal. crew were struggling to serve food for us."

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Pros: "Personal courteous service"
Cons: "Quality of food"

Pros: "service and staff was polite & friendly"

Cons: "The seats were particularly narrow and uncomfortable on this flight. Quality of food used to be better."

Pros: "Everything"
Cons: "Long hours from Doha to Atlanta"

Pros: "Boarding and ticket counter crew were good."
Cons: "Business class passengers were not given a priority.The food was mediocre and didn't compare to other airlines. The crew was impolite and attend to passenger's needs. Local American airlines pay more attention to passengers even in economy class. Will not recommend traveling from Mumbai to Doha via Qatar airways."

Pros: "Hospitality"
Cons: "NA"

Pros: "My family did not comfortable in English talking and air hostess helped them very good with Hindi language. Increased my mom confidence to travel through Qatar airlines without any problem. Appreciate staff on board and airline service, thanks."

Cons: "Very uncomfortable seats- Space between seats is very tight"

Pros: "Comfort and service"
Cons: "Food breaks should be more"

Pros: "I liked everything about the flight."

Pros: "Food was great, seats were comfortable, in flight entertainment was awesome, flight crew was friendly"
Cons: "baggage process could have been better, i was made to remove stuff just because was 1-2 lbs overweight in my baggage. Never had this issue with other airlines (especially when its only matter of 1-2 lbs.)"

Pros: "Nothing"
Cons: "There was nothing to like. Considering my travel experience with Qatar & middle eastern airlines they've gone worst. The aircrafts need to be upgraded especially on long flights. Food was horrible and so was the entertainment. Would not recommend or fly Qatar again."

Cons: "Worse staff at mumbai airport. Even thou i was ready to pay for the upgrade to business class. They told me am not eligible to do it. Extremly dissappointed with the airline and staff"

Cons: "No upgrades. Worst flight."

Pros: "Excellent customer service, smooth boarding, good food."

Cons: "The seats are terrible."

Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."

Pros: "I was the third person in the line. The ticket agent couldn't find my ticket as multiple tickets were booked on my name and all tickets showed X mark. After 20-30 minutes of wait, I finally got my ticket but the security and custom lines were very long by that time. Never flying Qatar again."

Cons: "The food was not that great, I asked for non veg Hindu , it was very bland and tasted like fake chicken!"

Pros: "Good staff and service"
Cons: "Require more leg room"

Cons: "More entertainment and food options. Service not in line with price charged for the flight"

Pros: "The crew was friendly and courteous."
Cons: "Make seats more comfortable and food more tasty"

Cons: "No sweets were served in any meals. Not even a chocolate candy."

Pros: "Customs and immigration check out at AbuDabi"
Cons: "delay flight from LAX to Abhu Dhabu- not enough time- rushing and inconvinenet aat old airport"

Pros: "Overall very good The flight attendants were exceptionally professional. It went way beyond taken care of customers."
Cons: "Other customers on the flight were extremely rude, spread the dirty things all over the airplane! Need moreupdated movie selections."

Cons: "I wanted to cancel this flight and I am not able to connect to the right department in just fly, this is the most annoying experience I have had. If left unresolved I might not use kayak.com ever again"

Pros: "They did not took us at team lunge having silver card and kept waiting at general lunge. Not cooperative officer."

Pros: "Multiple delays which was due to poor management on the airlines side"

Cons: "total commute time"

Pros: "Nothing"
Cons: "I missed the flight in the airport and when I went to the office in the airport to put me on the next flight they denied help. They asked me to pay the difference. I had to agree but I had not a credit card so they refused to take cash. Spend very frustrating two hours trying to convince the rude employee to put me on the flight... Do not use that airport or that company."

Pros: "Just the movies"
Cons: "They didn't offer any food you have to ask them for and when they brought food they gave me bad food. It was really horrible trip!"

Pros: "Friendly crew."
Cons: "The flight had TOo few restrooms. About 4 for 250 people or so. There was at least a 15 minute wait at almost any given time."

Pros: "Comfortable seats and neck pillows Good service"
Cons: "Nothing to complain"

Pros: "The service was very efficient and warm. The food was tasty. The team was throughout helpful and prompt."

Cons: "Waiting at Abudhabi before boarding in the passage lobby especially night time in hang over is disgusting. There should be sitting arrangement at least."

Pros: "The flight attendants made hand-made Easter cards for all the children on the plane! It was a really nice touch and I've never seen anything like it on another airline."
Cons: "The airline changed our return date for 2 days later! When that date wouldn't work for us, we were re-routed through Chicago with a connection back to SF. The flight times were then changed two more times, and our seats were moved from aisle to middle seats. I do not recommend flying Etihad if you have a schedule to keep to."

Pros: "Is very nice is on time on everything ...."
Cons: "Everything is good"

Pros: "CREW SERVICE TIMELY NATURE OF FLIGHTS"
Cons: "THE LEG SPACE 1 OF THE MEALS"

Pros: "CREW SERVICE TIMELY NATURE OF FLIGHTS"
Cons: "THE LEG SPACE 1 OF THE MEALS"

Pros: "Just average flight, nothing so special"
Cons: "the flight was so overbooked that I had to stand in the queue for an hour for check-in, All the overhead compartments were full and I could not put a small bag in it, the crew even did not bother to help me with it. Ultimately I had to stow it beneath the seat. The seats were so cramped"

Pros: "For the price, its good, Entertainment system is really good, also its` good for the quick flight.Flight is always On time!"
Cons: "Staff is not super welcoming, looks like they are forced to serve the economy class, you get what you pay for, Also its super crowded."

Pros: "Liked the staff in the hotel and the official who accompanied me thru Abu Dhabi airport."
Cons: "Had to stay few hours in nearby airport hotel which was not up to the standard I hoped. The connection to other airlines ( for my new boarding pass) was very confusing. I had to get out of LAX to go to AA terminal for my connecting flight to SFO. Then again I had to take an airline transport bus to go to my desired gate."

Pros: "The food was nice. Vegetarian and non veg options were good for all the passengers."
Cons: "Boarding process was one of the most unorganised and pitiful for passengers I have ever seen!! Baggage check in process was a mess and the crew could not handle it. There were multiple lines at baggage check in for some reason for economy itself. We were guided by crew to one of the lines. Then after half hour, they put our line behind another line that arrived after us! Mismanagement led is to wait for nearly 2 hours at baghage check in. Also, the person at kiosk failed to check me in for connecting flight from Abu Dhabi(I was marked for airport checkin, so web check in was not an option). So when I reached Abu Dhabi, I was told my name was not even on the list!! Moreover I had only half hour layover at Abu Dhabi due to delayed flight from Mumbai . One of the worst experiences ever as it was also our honeymoon!"

Pros: "Cleaniness , food , entertainment"
Cons: "Air hostesses, my daughter asked 3 times for something . They kept saying will give and eventually no manners to come and reply also .. Asked for an extra bun for my 3 year old I was said will come back after the round but again no one came .. Never experienced this with any other flight .. Boarding also with kids was a little difficult when going by bus to the aircraft .. No priorities .. Only pushing .."

Cons: "Nothing much of dislike"

Pros: "The flight was on time & the ground crew was courteous."
Cons: "The food was just not appealing ,palak paneer barely had any paneer in it and the sandwich for snack was dry.when I wanted to use the bathroom there was a big puddle on the floor ,I asked the stewardess if it can be cleaned, she decided to bring 5-6 half empty coffee pots to the bathroom & proceeded to dump them in the toilet,after she was done with the dumping procedure she came back with gloves & some cleaner & shut the door to clean up the mess , after she came out I thanked her but she just glared back at me even though I had not left that mess there,I don't think I would be flying Etihad again."

Pros: "The A380 aircraft is an absolute delight to travel in. Makes the flight very comfortable."
Cons: "The crew was quite unfriendly and refused to provide any additional snacks or drinks after 1st service. Very limited food menu and very little in quantity."

Pros: "Good entertainment options although the screen/controller seem outdated and unresponsive. I would suggest not shutting off the entertainment while on the ground or too early (shut off an hour before landing)"
Cons: "My biggest complaint would be that we waited on the plane for over an hour and a half in Mumbai for late passengers. This caused a ripple effect which made us miss our arrival spot and have to wait an additional 30 min on the plane once we landed. You should never make 400+ people sit on an airplane for 2 additional hours (for a 3 hour flight) because a few passengers did not plan well and were late. That logic was insane to me and incredibly frustrating. That is my only complaint that would actually make me think twice about flying Etihad again. The crew seemed annoyed anytime I'd ask for water. A more western food option would be nice rather than just 3 options of rice and curries. Also the food timing did not line up well (eating fish at 9am)."

Pros: "Lacking in Hosiptality"
Cons: "Lacking in Hosiptality"

Pros: "Nothing"
Cons: "Touch genital no good food rude air hostess and staff"

Pros: "The service was spectacular to begin with. It was consistent, frequent and ultimately satisfying. It was a very comfortable ride with enough space for a broad guy like me. What I love most is their selection of entertainment. I wasnt expecting the food to be as good as it was. I love their flight progress and flight time."
Cons: "Jet airways disappointed me from Abu Dhabi to Mumbai because it took a while to board then after boarding we waiting over two hours for a delay."

Cons: "movie selection poor."

Pros: "Food , service"

Pros: "Flight seats and entertainment was good"
Cons: "Overbooking Confirmed flight and seats gets cancelled when you reach airport to board Airports and call center staff is rude, no response when my luggage was missing I will never fly with etihad again."

Pros: "Food and upkeep of aircraft"
Cons: "Your association with Aer Lingus"

Pros: "Courtesy, hospitality, staff's approach"
Cons: "Improve toilet facility and provide little more legroom between seats. Services inside the aircraft wS wonderful! You have a bunch of kind people!"

Pros: "Courtesy of crew, food and cleanliness"
Cons: "Seats were smaller in size. However, legroom was fine for me."

Pros: "Courtesy of crew, food and cleanliness"
Cons: "Good in all respect"

Pros: "Etihad airways is amazing! The business class is top notch, the flight attendants were wonderful and provided amazing service without even being asked. I would recommend this airline to everyone."

Cons: "All ok"

Cons: "The comfort for a long haul flight is never great, but the seats were exceptionally small and cramped (and I am a small person). The in flight internet I purchased but was unable to use after being charged for more that one email -- it went out and stayed out. $22 down the lost unless I can get refunded, which I have requested. If Etihad doesn't refund me, I will be taking it up with Paypal as well as other review sites and business channels."

Pros: "Seats, pillow"
Cons: "Food was ok"

Pros: "Seats were comfy, crew was helpful, in flight entertainment was very good. Overall quite good.. Would definitely fly Etihad again."
Cons: "Only problem they didn't have proper veg food on the mum-abu Dhabi route. But that wasn't an issue on Abu Dhabi - NY route."

Cons: "Bathrooms became filthy."

Cons: "Bathroom floors were wet most of the time."

Cons: "They were out of vegetarian sandwiches and don't substitute it with anything else. They should be extra careful with vegetarian options. Meal quality can improve a bit in general."

Pros: "Food entertainment."
Cons: "Baggage rules."

Cons: "Small plane and crowded and services was not good. I had to take two buses to get to the international terminal. I had to wait for a wheelchair for an hour."

Cons: "i asked for vegetarian food but got crackers with egg. after seeing this, i didn't like to eat anything in that plane. Very careless about food."

Pros: "Excellent chauffeur driven service to and from airport."
Cons: "Business seating could be better. Only one speaker was working for head phone. Could have more entertainment for movies and music with easy access to selection and change of music CD."

"Compared to other US airlines, American is the worst. The planes are tight. Seats are uncomfortable and there was no option to buy food on a 6 hour flight. Also the free wifi didn’t work."

Pros: "Bast trips!!"
Cons: "Evriting is good!!!"

Cons: "Enforcement of federal rules requiring children two and over too wear a mask. Flight attendant did not believe it was her responsibility to ask the age of the child sitting next to us, sneezing and coughing."

Pros: "The crew.was so rude, even from the check in process"
Cons: "Everything,"

Cons: "Sick joke of an airline they treat you like cattle even in first class if you can even call it that. It’s more like premium economy and the staff is not friendly they act like they are put out when you ask for anything."

Pros: "Crew and service was solid given the covid restrictions."

Pros: "Literally nothing"
Cons: "After sitting on the plane for over an hour we had to change planes. Notice that our aircraft isn’t working properly before you board it would be helpful so we aren’t 2 hours behind schedule having to sit on a hot airplane during covid"

Pros: "Flight attendant was very fun. It was her birthday and made the day fun for everyone."
Cons: "Seats are always too close together - left to right and front to back. A sad reality that only improves for the well-to-do."

Cons: "Traveling in a 737-800, there is no displays at your seat. One must BYOD. Wifi was spotty."

Pros: "Again the flight did not happen since my flight from Munich to Dallas was cancelled without informing me why and so on."

Pros: "Crew was attentive and accommodating for seats due to virus."
Cons: "Delays could've been prevented or let passengers know, instead of being on the plane for 2 hours without moving."

Pros: "Crew was very hospitable"
Cons: "Flight was a little late taking off, so punctuality could have been a little better"

Pros: "Seats were comfortable"
Cons: "Provide coffee at least"

Pros: "The crew serving the plane didn't look like they wanted to be there. Somewhat abrasive. The entertainment was poor and not very easy to access through your mobile, Iphone and Ipad. If you want to provide a better customer experience, equip all your planes with seats video screens. Passengers on a 4 to 5 hours flight don't want to have to figure out what do to watch a movie or TV. I don't fly American that often, but wanted to give it a try to see the difference between you and the other airlines. I have to say that on the return segment (ORD to SFO), I was not that impressed."
Cons: "See above"

Pros: "Slight delay in leaving"
Cons: "Baggage claim took 30-45 minutes after deplaning"

Pros: "Crew were very helpful"
Cons: "I have an injury so I paid extra for 'extra leg room" but there's a wall between economy and business class so very little legroom. My leg was hurting a lot and the flight attendants had to find me a different seat because I could not stay there for 5 hours. I wouldn't have paid extra for this seat."

Cons: "4 hour delay for no reason! I’m never flying with American Airlines again!"

Cons: "On Time. Delayed advice 3 times."

Pros: "They had the AC on while we were waiting on the plane at the gate for 1.5hours"
Cons: "That the flight was delayed for 2 hours, information was inaccurate/missing, they knew we'd miss our connections but did nothing except, "they'll deal with it in San Francisco" and when we landed there was no one in sight to help us--no escorts/expedite to gates, no one to tell us where to get rebooked, and after going back and forth between terminals, waited in line an hour to get rebooked on a series of flights that would get me in 22hrs later after my original flight."

Pros: "The flight and cabin crews handled an equipment problem and consequent delay, and information about it, very well."

Cons: "salt free option for snacks; flight could have not been delayed but that’s not the flight crew’s fault. winds at sfo caused us to delay our takeoff"

Cons: "if the crew/flight wasn’t filled with racist tendencies that forced a black man and his partner to take a new flight because his “tone” wasn’t to their liking when he responded to accidentally being the wrong seat, costing us 90 minutes at least of delays because they deplaned us all when all."

Pros: "Everyone was nice and it went smoothly!"

Pros: "Everyone was so nice and I appreciated the chance to pre-board with my toddler! Thank you."

Pros: "The flight crew was quite lovely."
Cons: "People all over the coach section were complaining about not being able to sit together. Families with babies, couples, even ours (though the kids are old enough for me not to be truly worried as some were). Somehow reservations seems to have messed up an entire flight. We gave up trying to fix it for fear they would make it worse. Then the woman at the gate tried to get folks to volunteer to give up their seats on an overbooked flight. But she was screaming at us. Unbelievably unpleasant to be yelled at over and over again and told we could lose our seats. The poor weather likely caused flights to be rerouted into PHL so our flight out to SFO ended up 1/3 empty. FABULOUS. But the gate experience was horrible and the legroom, had it been a full flight, was miserable. I'm in search of an airline with a humane approach."

Cons: "The flight was delayed. The food was not great. There is not a lot of space in these planes, and it was a long flight. There is no power supply."

Pros: "Seats were reasonably comfortable. On time departure, early arrival. Gate crews not ready in SF"
Cons: "Entertainment options good, but require download of a proprietary app. Quit trying to sell us credit cards! Should get more than a pack of cookies for a 6 hour flight."

Cons: "Because they canceled my flight and i had to buy another ticket for 380$ and after that I realized my chair was available and i took a picture. It was really bad and i never choose again American Airlines."

Cons: "The airport crew in Fort Myers were rude, slow, difficult and more concerned with chitchat among themselves than helping passengers"

Pros: "nothing"
Cons: "no inflight entertainment no outlets"

Pros: "Very nice crew. The flight attendants were very patient and efficient. Flight was very smooth and surprisingly not overcrowded. For the first time, in a long time, when getting off of the plane it was very organized and not everyone rushing and pushing to get off. Everyone followed suit and did row by row, and no one pushing or shoving which is always nice."
Cons: "The only this I would suggest is that on a longer flight you should offer better deals on food/snacks."

Pros: "Flight had very few people on it so everyone could stretch out for the 6 hour flight."
Cons: "The original flight turned around 45 minutes in and I missed my connecting flight. AA refused to try and get me on another flight the same day so I could make it to Sydney on the original day I was supposed to land. We waited 2/3 hours to board a whole new flight, and AA hardly compensated. If anything they should’ve provided a meal at least instead of a bag of pretzels. Flight crew seemed very inconvenienced and it showed."

Pros: "Plenty of leg room."
Cons: "No arm room when someone the size of an NFL player sits next to you and falls asleep with their arms relaxing into your space. Then they sleep open-mouthed with bad breath. I paid extra for that?"

Cons: "Seats were quite uncomfortable, there was no entertainment options, there was no way to charge any electronic devices because the plane was so old, which meant I almost wasn't able to catch a ride home after the flight. For a cross-country flight, I would expect a better experience."

Cons: "No leg room"

Pros: "Flight was on time."

Cons: "For a flight five hours or more I was disappointed that there was no complimentary food. It otherwise it was fine"

Pros: "blanket made it comfortable"
Cons: "No entertainment options"

Pros: "I really enjoyed the movies on this flight and they had us change to better seats before we took off"

Pros: "The plane was comfortable and flight was smooth."
Cons: "The shuttle to the plane wasn't bad, but would prefer not to have that element included."

Cons: "No room, limited entertainment, mediocre food. Was a very uncomfortable, long flight! Luggage late coming off plane, missed connecting flight and was not very helpful in getting rebooked."

Cons: "Again American Airlines was LATE. It was boarding time and no agent was at the gate. 10 minutes past boarding time the screen shows that the flight is delayed 25 minutes... but wait, there is still no plane at the gate! After 45 minutes the plane arrived, again had to be "cleaned" and prepared for flight back to SF. Customers were told the flight was delayed because Air Traffic Control issues in SF, but there was no plane in sight... Again I felt we were being lied to. The plane was filthy with garbage everywhere still. I will never fly American Airlines by choice!"

Cons: "People still using mobiles as we were taking off. Crew seemed not too bothered."

Pros: "The flight was >1 hour late, which the pilot told us was due to the LAX controllers changing the landing patterns due to weather. So this really wasn't anyone's fault. But there was a large difference in comfort between this flight and the JAL flight from Tokyo. Seats were smaller, and my wife and I couldn't get seats together."

Cons: "My flight was delayed for 3 hours and they where rude about my flight being delayed"

Pros: "The crew was able to seat my husband and I together at the last minute as my husband has mobility issures"
Cons: "The crew seemed like they could care less about the passengers. Choice of either one snack bag of pretzels or a biscotti ~ very minimal. No headphones were offered for the movies."

Pros: "How the pilot was insistent on the idea of taking off and flying, although we were informed of two system error messages, alledgedly the first for an issue with the AC, the other regarding the drain system. After our return to the gate for the second warning, I deplaned. Didn't feel safe after that!"
Cons: "Same as above."

Pros: "I liked that the seats had chargers (even though I didn't need them) and that they offered entertainment."
Cons: "Boarding was over 30 minutes late which ruined my SF plans. The crew was mot welcoming walking on or off the flight. They were also very rude when serving, one even gave me a super nasty look and mumbled something under her breathe because she ran into me. Just a terrible experience. They also didn't tell me baggage prices when I was there just swiped my card."

Cons: "As I mentioned in my last comment I was seated at the back of the plane on over four and a half hour flight by the time the food got to me they had ran out that I mention that I'm a diabetic with high blood pressure so I have to sit and suffer for over 3 hours will never ever fly American again"

Pros: "The crew was very nice and competent and obbiously embarrased by whoever in operations screwed this flight up good."
Cons: "Pleane departed two hours and thirty minutes after original schedule because of operational and equipment problems. Plane wasn't even in Philadelphia unti 6:00 pm. The guy at boarding (unlike the boarding in SFO) called way too many groupss individually, First Class, Diamond, Premium, Gold, Priority. This led to many people being refused boarding and told to wait. In SF they simply call first class and then all the rest or the Aadvantage members together before the land boarding. Much faster and more efficeint. Even though the flight was full there less than 12 people in the Diamond, Premium, whatever classes. And the guy taking the boarding passes was a jerk. He actuallly seemed to take pleasure in telling people they couldn't board. Might not ever fly AA again. At least never from Philadelfphia."

Pros: "Most important job of moving people during pandemic is no easy and AI is doing it on timely manner."
Cons: "Aircraft maintenance"

Cons: "Security check-in, Food and providing entertainment."

Pros: "Food was good"
Cons: "Very poor boarding process with unnecessary security checks at the gate with long lines, no priority for business class passengers, old dirty seats, had to ask for blankets and basic amenities, service was poor. Not up to standards for other airlines for business class travel"

Pros: "Crew was excellent serving food and beverages when needed. Answering and helping with toiletry needs too"

Pros: "no"

Pros: "Pathetic experience all around"
Cons: "pathetic experience"

Pros: "Pathetic"
Cons: "pathetic customer service"

Pros: "Crew members not responding,tv not working,seat not comfortable"
Cons: "Better entertainment,comfortable seating"

Cons: "Air India promises to give you minimal service and maximum prices due to COVID. Horrible business class seats"

Cons: "The filthiest plane I have ever been on. Never again."

Pros: "Well organised and systematic"
Cons: "Food"

Cons: "The crew certailny could be more cheeful Perhaps they just were tired. The food was terrible despite the airline from nation of exqisite cuisine. The enternainment screens did not respond or work even with the remote. There should be better maintainance."

Cons: "The remote control or the touch screen weren’t working. No one could do anything about it. Seat 37J. Spent 16 hours without any television/screen support"

Pros: "Smooth flight"
Cons: "Delayed 35 mins."

Cons: "I was charged twice for luggage because i had a layover. That is a crazy policy. My extra weight ended up costing me 3 times the cost of my flight."

Cons: "1) Fruits served as breakfast felt stale and smelled funny 2) I could see cracks in my meal table 3) The crew only came around once to collect trash which was too little in a 14 hour flight 4) The touch on the inflight entertainment system was not working 5) This is not specific to Air India but it's about Mumbai airport - there were no restrooms in the secondary boarding area (after the second check-in) and also there were not enough seats. This becomes a problem for elder people and also those traveling with families. 6) They split baggage claim into 2 carousels which was very confusing. We couldn't figure out which carousel to wait at. 7) The flight was delayed by an 45 minutes (while landing) but there were no announcements."

Pros: "Schedule Convenience"
Cons: "My seat would NOT recline. For a 15 hour flight with non-reclining seat was painfull. I complained to the crew member and he just passed it to someone who never came and checked. When I inquired again, he told me that it was a mechanical issue with the seat and they other with same issue. He said sorry, it will be repaired once on ground. Mu back is hurting after one full day of rest at home. Just they don't have any courtesy or customer satisfaction mind set. This is why they are loss making airlines. Next time will take another airlines."

Pros: "Only onboard forc1 hour. Staff seemed very nice."
Cons: "Only a short flight so nothing to comment on."

Pros: "It was much better than my flight to India, see my comments to the right."
Cons: "The flight to India from San Francisco was disappointing in terms of in-flight service. There was no amenities kit distributed to business class passengers, as there was on the way back to San Francisco. My vegetarian meal, although confirmed with the gate agent, did not appear on the flight attendant's list. No reading materials were distributed. We were served a glass of water, nothing more special than that, and possibly that wasn't until after takeoff. I felt like the only thing that made it business class was that the chair went horizontal, there was ample personal space, and my food was served on a white tablecloth."

Cons: "I didnt like first of ur food cz only sandwich was not enough for food"

Pros: "Nothing good about the airline"
Cons: "Crew not polite or helpful. Didnt even come when pressed the call button 3 times. Arrogant air hostesses. No food available. Ran out of non veg . Gave breakfast item for dinner time( omelete and sausage ) and gave rice and okra for breakfast to my co passenger. Th food was horrible tasting. Cold and frozen croissants. Very bad food and service. Did not get a pillow. The airhostess said there were few pillows and they ran out! Also did not have headphones. . Will not travel with Air India in the future. Did not take expect my mational airlines to be this pathetic. Also was an hour late . The arm rests are worn out. Dirty seats."

Pros: "As I boarded Air India New Delhi to San Francisco, I felt it like a "senior citizen " flight. Most of my time went into connecting with elderly people around. Most of them were first time travelers. Curious ,anxious , innocent and slow learners ; I enjoyed helping them out with tinny tiny tech bits. The collection of Indian music , movies was good to , suiting to Indian taste ! And the food was good !"
Cons: "Boarding the Air India New Delhi to San Francisco was one of the most adventurous experience for me! The Mumbai - New Delhi journey was short and sweet ! As the connecting time was around 2 hrs , I had to rush to board the next flight. The connecting bus to the airport made me wait for a long time and I reached the gate quite late after the boarding was over! And after all this drama where I rushed and ran through ,crossing the domestic airport ; there was a long queue for general security check. I ran to the immigration , rushed through the security check. And finally reached the gate. I forgot , I am pregnant ! I was told there , I will have to shift to another seat due to "emergency" exchange reason ! Oh gosh ! I felt , I deserve a round of applause for making it there and I was offered an exchange ! It's unbelievable, but the flight got delayed by 3 hours! Yes, you read it right , by three hours ! The crew members were not that prompt and welcoming ! The flight toilets weren't sufficiently equipped with the necessities. They was no hot water flowing through many taps, seat-covers were missing, even the basic toiletries were."

Pros: "Nothing"
Cons: "Horrible ....very poor in flight services. Outdated aircraft untrained crew .worse in flight experience I ever had .i will never ever fly again with air India .if you are thinking about booking with air India please don't. they will be named worst airlines in the world . I recently fly with air India from san francisco to delhi and back and I regret my decision .unfriendly crew and food quality is very poor they only served beverage one time in 16 hours flight. So learn from my mistake do not book with air India."

Pros: "space"
Cons: "very poor service, no facilities during the halt"

Cons: "Bad crew service. Tv was not working as it was a long flight, hard to pass time without entertainment"

Pros: "Individually charming staff, but collectively the airline's organization sucks."
Cons: "1.5 hours to check in. Another 1 hour to board because of inefficient gate security. Partially collapsed seat. No legroom with huge video console under foot. It did not work anyway. No video or entertainment through the entire flight for many passengers. Tray table broken. Life jacket under the seat in front came loose further obstructing legroom. Call button? Forget it. No one ever responds. Old 777 aircraft maybe 15 years old. Food not tasty and under-salted in response to health fads. Timing of meals more for the convenience of staff than for the convenience of passengers."

Pros: "NOTHING"
Cons: "We had a 6 hour layover in Mumbai before 1:30am flight. They took us to a secured zone next to the boarding gate around 12:30am. The flight was delayed - no announcement, no water, no toilet facilities in that zone. Including kids and aged people -everyone in distress and Air India had no concern. Flight took off two hours late and not even some drink was offered. Very poor quality food. I called crew members for some help and they didn't show up. In the recess area also no food or drink was kept. We were kept hungry, thirsty and dissatisfied. Can't be worse than this."

Pros: "There is nothing to like as everything is horrible."
Cons: "Long check in lines. No web Check in. We were waiting at preboarding area and then gone through another security scan where they take away water bottle that was bought after the 1st security check. There was an issue of some kind and no one mentioned anything to anyone until people started complaining. We waited over 90 minutes past the departure time at the 2ns boarding area. There is no water nor bathrooms. What a way to treat your customers."

Cons: "Outrageous Air India policy: after getting a boarding card, it's the passengers responsibility to make it to the boarding gate on time. If you miss a flight due to long lines at Indian passport control and / or security check then, unlike other airlines, Air India won't book on their next available flight as a courtesy. Rather, Air India makes passengers purchase a new ticket. In my case, I managed to reach the gate for my Chicago flight 15 minutes before departure but the gate had closed 5 minutes earlier. Next, Air India insisted I pay $1,400 for a new one way ticket. They said it's my fault that I showed up at the airport 90 minutes before departure instead of "4 hours". So even after getting a boarding card, for Air India it's the passengers' fault if there are long lines at passport control."

Pros: "They have been charged 12650 rupees for 60 pounds of baggage"

Pros: "The food was ok."
Cons: "None of the entertainment units in my row were working so I had no movies, music, games, maps,or anything for over 16 hours. To make it worse, the screen's would not even turn off, so there was constant light as the computer cycled through some failed start-up sequence. It was horrible because I just wanted to sleep at that point, but there was a non-functional screen in my face. Also, the flight attendees were nowhere to be found except at scheduled food times and when asked about the entertainment units they offered basically no sympathy or help. Lastly, the overhead reading lights would randomly turn on and off and didn't respond to the controlled. As an Air India frequent flyer, I am very disappointed and don't plan on EVER booking them again and you can be certain I will spread the word via social media. Their 777 plane is so old and run down, hardly anything works and the seats are uncomfortable."

Pros: "The only 2 crew members that made me want to review "Excellent" instead of Poor, were inside the aircraft."
Cons: "Bullshit boarding process that left me furious! I had a family of 5 that all had seats together. I specifically requested for extra leg space chairs as I have someone in my family who is 6'+ and another member who recently had knee replacements and thus needs extra leg space to allow more knee flexibility. My seats were all good to go, and I arrived at the airport 8hrs prior to my flight and was able to check in and print boarding passes. When I was boarding the aircraft, the gentlemen crossed off my families seats and re-wrote them in PEN right at the gate. I told him I did not approve, and he said "it is to make all your members together". I had told him we were already seated together and I did not like him switching my seats last minute. Turns out when I went in the aircraft that my seats were given to other members, and my family was forced to sit in another row. The team in the aircraft called the guy from the gate and asked why this was done. He gave me all sorts of bullshit excuses, none which made sense. He said it is "Impossible" to give me my original seats back. The other issue occurred from SFO-DELHI where the crew was incredibly rude. They would walk away in the middle of someone speaking, and wouldn't stand to listen to the full request."

Pros: "- Leg room in emergency exit seat (pre-booked and paid for) - Overall service - On-time departure - Far improved customer service levels"
Cons: "- IFE is poor, very limited selection (in English at least) - multiple document checks every time I moved! Approx 6 people needed to see my boarding pass before I got on the flight...."

Pros: "Non stop feature"
Cons: "Leg room and food(vegetarian dishes)"

Cons: "The flight was delayed without any notice."

Cons: "Mumbai ground staff helpful & pleasant."

Cons: "bad service by crew flight is late all the time no regrets by air india"

Cons: "bad service by crew flight is late all the time no regrets by air india"

Pros: "I travel on AI because the flight timings are convenient."
Cons: "The toilet near my seat was leaking urine onto the floor from the start of the flight. The attendant's solution was to spread newspaper on the floor to soak it up! The food is terrible so I carried my own. Why an Indian airline does not serve yogurt/dahii beats me, while almost every other airline does. Entertainment? Forget about it! I sat in the same seat going to Mumbai and returning. When the attendant is told that the entertainment system does not work they just shrug and say they are sorry."

Cons: "Bad service poor service"

Cons: "Poor service. Staff not just indifferent but mistreat passengers"

Pros: "It is slightly cheaper than other airlines. Luggage allowance is 2 bags without additional charge."
Cons: "TV was not working and crew did not help to correct it since it was broken. All seats around had broken plastic, maintenance of the equipment was extremely poor. Toilets were not clean and even after placing a call for attendant, no help was forth coming. Crew member response to the call from the seat ( calling button) was non existent. wheelchair passengers were very poorly treated. They provided snacks at night and then breakfast and in the early morning they provided lunch. The sequence should have been reversed. Choices for food were very limited. Chicken was served as only non-veg item. Fish or anything else was not a choice. Bottled water was provided and in the lunch item instead of yogurt or anything else, they provided another small container of water. Food quality and quantity was insufficient."

Pros: "The time of the flight was good."
Cons: "There were many problems I faced in the flight mentioned below:- 1) firstly at the time of boarding the staff changed the seats for me and my wife which we had opted at the time of web check in. 2) After getting into flight I noticed the plane was very old and the seats were broken also. 3) very less movies collection. 4) the touchscreen were not at all working . 5) no charging port , it was broken . Not even USB port was there. 6) very bad food service. They just forgot to serve the drinks and meals at a correct interval of time."

Pros: "Crew served with grace. Your crew is doing whatever they can to serve best, but the poor plane infrastructure, indiscipline and chaotic boarding process is terrible at DEL. This part of the business process requires re-training, enforcement."
Cons: "Toilets did not have toilet seat cover papers, very limited supplies of tissue paper. Paper towels were provided instead of tissue paper and seat cover papers. No wonder these toilets clog so often. It's a long haul flight almost 161/2 hours; should attend this need. Upon inquiry from crew, I came to know that flight services from DEL to SFO does not provide toilet seat covers; while SFO to DEL does? Entertainment system hardly works; three of the entertainment systems at 34 row were not working. Infrastructure seating, cushions are old, suggest updating/refurbishing these for such a long flight. Food menu should be reconsidered, especially bread - I still don't understand why are you serving bread roll with Indian food, mismatch, and also would suggest executive management to make surprise checks on the food quality - hopefully they will understand."

Pros: "Am a loyal air india flier from last so many years.But from last 2-3 years disappointed with the services."
Cons: "The person at the chek-in counter was so slow n rude.Even for 1kg of extra weight I was asked to remove.I flew with the same bag from delhi to mumbai n it showed as 23.3.The scale at mumbai showed 1kg more.Very few movie choices.Remotes never seem to work.Food quality goin down."

Pros: "The only direct flight available from India to the west coast"
Cons: "So many things. Pretty much the entire experience was poor/mediocre. Baggage drop took 45 minutes, even though we had already done web checkin. The food was OK, but very limited options were available. The crew was terrible. They basically did the bare minimum and then just disappeared into their quarters. No crew member was available for any kind of assistance for most of the flight. I asked for a second cup of tea and all I got was a snub. The crew acted as if they were doing us a favor by serving us. Unbelievable! The controls on the entertainment system barely functioned. The selection was mediocre and outdated. The plane overall was not maintained very well. The seats looked dirty. There was no wifi for any other modern amenities on the plane (e.g. power outlets). I basically cannot think of anything positive to say about pathetic Air India. As an Indian, I really wish they would do better."

Pros: "Food, Crew inside the plane!"
Cons: "I was traveling from delhi to sfo with my grandparents and they required wheelchair assistant, it took me about 4 diff. counter to first to just find out where i can find wheelchairs for my family, air india crew at delhi are so rude!!!! they dont help you at all if your in need. It says "no tips please" on their shirts but there still asking you to give them tips but away from the camera so that they wont get caught!!!!! how ridiculus is that? When finally i checked in my luggage and finally found wheelchairs for my grandparents, the 2 men leave my grandparents near boarding gate and take both wheelchairs away!!!! They Said there will be other wheelchairs coming for them to board the plane... So now again i have to find 2 wheelchairs for them to board the plane! So damn stupid!!!!!! Lastly, the crew inside the flight was much more helpful and understanding but delhi crew needs alot of training and manners!"

Pros: "Short travel time."
Cons: "I had requested for vegan meal but they could not provide it. Plus, entertainment the system were not working well. No seat covered in the bathroom + the area close to the bathroom smelled like pee.."

Pros: "There is nothing to like only non stop flight bom to ewr"
Cons: "Rude attitude staff . Food v don't need 3 times 2 times proper n good food enough one time proper coffee n tea v need . Air India should think about staff . Internationally our brand name is going low because of staff they r not responsible. Entertainment there is no regeional movies old movies that to one movie r two compare other flights it is 0. Please go to privatisation otherwise this brand never change air India always in loss. Bathrooms more than worste . Head phone won't work . It's a hell man but because of easy traveling v choose AI, govt should think about this flight attendants old n rude fellows. They r not friendly m a frequent flyer trust me officers . This is the time u should think iam a film actor from AP ."

Pros: "I liked that we got there safely"
Cons: "The plane was very old. Things didn't work very well or not at all, such as the headphone jack & the remote control. My seat was broken and the leg rest would not retract which really restricted my comfort. The food was shocking, we did not receive any hot food for around 6-8 hours into the flight. Only got offered and Indian pastry and peanuts within the first 6-8 hours. For a 17 hour flight the food was not acceptable plus the choices were very limited. We did not get offered any alcoholic beverages & the staff were not very helpful I felt & the toilets were not kept clean or tidy at all throughout the flight. Overall not good!!! Would not fly agin with them. Lastly... I am Star Alliance Gold member and was misadvised at check in regarding upgrading."