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Cons: Very less leg room

Pros: Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant.

Cons: Food wasn't overly great.

Cons: Attitude of some of the cabin crew very bad. Service was poor and with short comings. With Emirates either the service is very good or very bad. They need to get rid of the dead wood!

Cons: more organized boarding

Cons: The breakfast scone was disgusting but dinner was great!

Cons: Better seats.

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Cons: Provide power outlets at seats. The remote control provided at the seat isn't at all user-friendly. I finally figured it out, but more people than not would have trouble using it. Also, basic features like turning on/off the reading light or calling a flight attendant shouldn't be on this complicated remote. Finally, the seating in economy plus or whatever this class is called needs to be rethought. (aircraft: Boeing 787)

Pros: Terminal 5

Cons: Expensive

Cons: Hotel was rubbish

Cons: 4 hs delay

Pros: My trip had two legs, Austin to Heathrow and Heathrow to Riyadh. The crew from Heathrow to Riyadh were great. I wish I could say the same about the crew from Austin to Heathrow.

Cons: Overall, the flight was fine. My comments are relative to BA 1st class. At best, I would rate it in the middle of the business class flights I've flown on other airlines. There is nothing about the experience that is actually 1st class from a separate lounge, to boarding, to in flight meals. The seats on my planes were worse than Turkish Airlines Business class (among many others). Storage around the seat is also FAR worse than other airlines products,even in business class. I had taken the same flights in November and 95-98% of the entertainment options were the same. There were, maybe, 2 new movies and 2-3 new documentaries/TV shows. The in seat charger only worked on one leg. Several meal options were "sold out." Mediocre at best.

Pros: It was OK experience. Nothing special.

Cons: I was overcharged for luggage. Was not given the chance to pay when checking in online so was charged top rate for 1 piece of hold luggage at the check in desk. A flight that was a reasonable cost became expensive.

Pros: Quick flight. Friendly cabin crew.

Cons: Nothing.

Pros: Terminal 5

Cons: Expensive

Pros: Nothing.

Cons: I'm still at Heathrow 12 hours later. I never made it to Oslo.

Cons: Bathroom faucet awful. Seats in premium economy not comfortable.

Pros: The flight was pleasant and we landed early.

Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Cons: Legroom was no better than economy class

Cons: Better seats.

Pros: Very good crew who were welcoming and attentive

Cons: We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!

Cons: Legroom was no better than economy class

Pros: The seats could have been a bit roomier.

Cons: Boarding

Cons: Even a small coffee/tea service would be a nice addition.

Pros: Premium Economy was very comfortable

Cons: Food was delivered in a hurry just after we embarked A bit more relaxed would have been better

Cons: Checking in was quite annoying because BA canceled our return and over the phone but we still had to transfer all our information upon checking. Boarding rather chaotic. Random searches were not organized. Seats were okay. Food just edible. Mostly the staff was polite and there was one attendant in coach who was very pleasant. Shoulder length blonde hair, she was genuine and cheerful. It was an okay flight, but my experience was more comfortable and the feeling of being dealt with as a person was more evident on my flight to London w BA. I appreciate that the flight went well but American Airlines still has a long way to go in customer genuine service and experience.

Cons: Even a small coffee/tea service would be a nice addition.

Cons: Food service was awful. They ran out of options and only had one choice by time got toward middle /back of the plane. This happened both ways. So if your seated toward the rear bring your own food and snacks if needed.

Cons: Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main.

Pros: Everything was great!

Cons: Nothing to complain about

Pros: The entertainkeb5 was

Cons: As someone who is 6 feet tall, I was ridiculously uncomfortable the entire flight. My knees were pressed against the seat in front of me, and when the woman in front of me reclined, I couldn't even unfold the tray due to a lack of space. I was very unhappy,

Pros: I’ve been very disappointed with the lack of cleanliness of the aircraft and the disregard of the aircraft overall. It was quite old, fair enough, but there where some missing pieces here and there that didn’t make me feel safe. The flight overall was good, British Airways crew are always very competent and professional, which is the reason why I mainly fly with BA. But this is the first time I had some concerns on the lack of safety checks especially because I travelled with my 2 years old son.

Cons: Please see answer above. The aircraft should have been maintained.

Pros: The flight was pleasant and we landed early.

Cons: British Airways should at least give out small bottles of water or cookies to soften passengers affinity towards the airline. I did not buy anytjing but was also not served anything. In comparison to low cost carriers, I felt underappreciated.

Cons: No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience.

Pros: Left early, arrived early.

Cons: Get rid of M&S and go back to including a G&T with the ticket.

Pros: Flight overall was unremarkable. Aircraft was almost twenty years old and looked it.

Cons: Boarding via a bus was painful and inefficient. BA is selling more flights than it can accommodate at Terminal 5. Because plane was so old, the screens for the entertainment are laughably small and faded. Seats themselves are tired, with wobbly and dirty tray tables, and seatbacks that don't recline properly. Seat power is the outdated Empower standard, which doesn't work without a special adapter which virtually nobody has.

Pros: The crew were friendly and helpful as usual. No issues at all.

Cons: Really cannot complain about anything!

Cons: Very cramped business set with no place for storage. Comfort is good though

Pros: Everything was great!

Cons: Nothing to complain about

Pros: Brand new A321 Neo

Cons: Couldn't find a way to recline seat

Pros: Great Friendly Cabin Crew

Cons: Entertainment System Poor choice of films - Bad Sound System

Pros: Left early, arrived early.

Cons: Get rid of M&S and go back to including a G&T with the ticket.

Cons: Very cramped business set with no place for storage. Comfort is good though

Pros: Good enough amount of leg room. Easy to checkin online.

Cons: Boarding was a bit of a nightmare. Seems some people were directed to the rear of the plane when they were sitting at the front and visa Versace so they were trying to pass each other in the isle.

Pros: The entertainkeb5 was

Cons: As someone who is 6 feet tall, I was ridiculously uncomfortable the entire flight. My knees were pressed against the seat in front of me, and when the woman in front of me reclined, I couldn't even unfold the tray due to a lack of space. I was very unhappy,

Cons: Ability to check in earlier.

Cons: Seats are very tight and are short on comfort. The "occupied" toilet signs not working causing queues. On meals, forget the things that are impossible to to sustain in a fresh/tasty state, like melon, Tomatoes fried, certain types of sandwich where the bread absorbs any liquid/juice, overuse of rolls. The meals are tested under almost clinical conditions, who ever travels Economy and tastes the food in situ. Put more of the edible foood in. People prefer a single course meal as against a 3 course with dead ends on each side of the main.

Pros: Nothing

Cons: Everything

Cons: The breakfast scone was disgusting but dinner was great!

Pros: Wasn’t a crowded flight so had room to spread iut

Cons: The food choices

Cons: No assistance to mothers with strollers. While boarding, picked a few people randomly to inspect our bags right before getting on a plane. Held us in a separate room including me who is single mother traveled with 2 year old for 3 flights in the row. My son didnt get his meal. Also had to ask for any juice. Horrible menu. Late food serving, but quick to clean up in a rash. Loud people on phones and nobody stopped them. Horrible experience.

Cons: I like everything about the flight