Daily cleaning, installation of cabin HEPA filters on flights from Kolkata to Istanbul
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Scores according to KAYAK customer reviews
Pros: "The seating was very uncomfortable and cramped I"
Cons: "I’m really not sure. The seat felt like I was sitting on a rock and I had a lot of trouble moving so as not to disturb the person seated next to me."
Cons: "Food is served in heated plastic containers. I would request Qatar airways not heat the food in the plastic container."
Cons: "Delayed flight meant missed connection and had to stay overnight. Very little communication from the airline about what arrangements were being made. Was also unable to check in online on either leg."
Cons: "My baggage got missing"
Pros: "The crew was amazing and seat very comfortable."
Cons: "If I did not have to spent night in Doha waiting for connecting flight."
Pros: "Crew was awesome"
Cons: "Food quality need to improved"
Pros: "Luxury, comfort and hospitality"
Pros: "The comfort of the plane"
Cons: "The staff at Atlanta International Airport were terrible; not customer friendly. The supervisor at the check-in counter needs to be replaced. I am not one of your frequent flyers but travel internationally. However, based on his attitude I will think twice to select Qatar as my choice of airlines."
Pros: "nice crew, great service"
Pros: "1. All flights were on time. 2. The aircrafts were clean and tidy. 3. The choice of entertainment was plentiful. 4. Possibility to connect to internet provided on outbound leg, not on inbound."
Cons: "1. The boarding process, in general, could be improved. 2. The "official" transit time was one hour, but passengers were made to wait while the business class disembarked, reducing actual transit time to 30 mins. Considering distance to departing gate, and security checks, this was stressful."
Cons: "Everything thing is fine"
Pros: "Helpful,courteous and efficient"
Cons: "Wifi was hard to connect"
Cons: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Pros: "The plane was very new and wasn’t crowded."
Cons: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."
Pros: "On time Very convenient price compared to other airlines"
Cons: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"
Cons: "They claimed they have free WiFi, but this is not true. Passengers has to pay if they want access to WiFi. Uncomfortable sitting and you cannot adjust it to a comfortable level. Crew keeps demanding sit need to be upright."
Pros: "I flew from Bali to Doha and then Doha to Dulles after an 8 hour layover. Both flights operated a Boeing 777. The planes were spotlessly clean both flights. The menu choices were amazing and the wine selections were very good. What made the difference was the attentiveness of the cabin crew. I would particularly like to commend the purser and the flight attendants on flight 707 DOH-IAD for their assistance and willingness to go above and beyond the call of duty"
Cons: "Flight 707 was supposed to have the new Qsuites in Business Class, so it was disappointing that without prior notice the airline switched to an aircraft with normal (but quite good) business class seating. Nevertheless, the purser and the flight attendants made the flight memorable in a very positive way."
Cons: "Flight planned to leave 30 mins earlier and didn’t send any email or informed me."
Pros: "Crew were great and sincere"
Cons: "Qatar gave problems changing flight for emergency purpose and had produced all documents but they wanted further documentation which could not have access because at,a foreign country. Felt they don't care and it was all to do with money which had to pay."
Pros: "Nothing was wow! Liked politeness of one of the airhost. She was good with good english"
Cons: "Plane wasnt clean enough specially toilet."
Cons: "- Leg Space is challenge"
Pros: "The treatment"
Cons: "It was too late"
Pros: "All around a great experience."
Pros: "Excellent service from the crew. Flight on time."
Cons: "Not one of their newest planes."
Pros: "Food is really good and you guys also have options for vegetarian people as well."
Pros: "My steward, Gabriel, provided service that exceeded my expectations. He made the long haul more bearable."
Cons: "The shape of the seats was not optimal for my height/size."
Pros: "Some how it was a good experience"
Pros: "Qatar has an amazing service. The staff is impecable, the food is great, they take care of each detail. Business class is superb. They make the bed, give you a complimentary pitada and moisture lotion. Can't be better than that."
Cons: "Engine problem. Everybody off of aircraft after sitting in it 3 hours!. No airline representitives inside airport to help. Slept in airport with various ppl from qatar popping up and giving untrue information"
Cons: "Norhing really"
Pros: "I had a great experience with overall trip."
Cons: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"
Pros: "Flight was on-time, crew was very friendly. The entertainment was very good, the food was o.k."
Cons: "Everything overall was very good, the only issue was that we tended to sit with our dirty trays and empty cups for quite long periods of time."
Pros: "I liked the schedule was on time and smooth plane ride."
Cons: "I did not like the room in the plane. The seats where to close and u I couldn't sit back because person behind u would complain. Flight attendants did not really going around to see if we were good r needed drinks or even smiled they looked very upset and had some attitude when I did ask for something. Customer service needs more improvement."
Pros: "Qatar airlines was awesome! Comfy seat, great headrest, lots of entertainment options and decent food all on a very short flight. Would definitely fly this airline again!"
Pros: "Decent leg room. New plane."
Cons: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."
Cons: "There is nowhere in the airport to go for long layovers. The ticket counter didn't open until closer to the flight, without it I couldn't get inside to the Travelers Lounge, and spent most of my time in the entry area. I also was assigned a middle seat, which is even less fun than usual when you've been in India and your bowels are acting wonky."
Pros: "My daughter gets airsick and one of the staff in particular was so helpful unlike some other airline"
Cons: "Food is not up to the standard. They make announcements that there will be snacks like sandwiches and ice creams, but they don't offer that openly. You have to ask for snacks. Now we, US citizens don't like to ask for food just so you know. The crew should offer. if we don't need the food, we can always say no."
Pros: "Qatar Airlines was amazing food was great and the flight attendants catered to passenger needs."
Pros: "This trip was nice. I will fly Qatar again"
Pros: "Lots of disruptive kids, one of the ethnically chinese (sorry didn't catch her name) was very attentive and supportive of parents trying to keep their kids happy on a twelve hour flight."
Cons: "Long flight, infrequent water distribution, half the staff just chatting in the back. Filthy bathrooms not cleaned in flight."
Cons: "Take off delayed. Plane had air conditioning problems."
Pros: "Crew was great. Leg room good on 787"
Cons: "Food choices seemed a little under the Qatar standard considering the high level of quality for other aspects of this airline."
Pros: "The plan really comfortable evreything was great"
Pros: "For a change, I found the cabin crew extremely courteous and helpful. A remarkable change from the last so many flights flown across different airlines."
Cons: "The entertainment system is poor. Hardly any movies/shows worth watching."
Pros: "From extra free bag, to all the little things they give you to make you feel much more comfortable, to the scrumptious meals and constant attendants attentiveness to passengers needs. Loved everything!!! Especially the way we can follow our route on the screens."
Cons: "Nothing at all"
Cons: "Everything was really good"
Cons: "No gate number on boarding pass from instambul to tirana. Very confusing ."
Pros: "Overall enjoyable"
Cons: "It would be nice if they spoke English better"
Pros: "Easy checking reasonable wait."
Cons: "They made me pay $450 to check two of my bags. The bags were delayed by a day and then they stole a $1,000 camera from the delayed bag. I work for a travel agency and we will never fly Turkish Air again."
Pros: "It was a pleasant experience,"
Cons: "the entrainment system did not work"
Pros: "It got me to the next airport alive"
Cons: "There was not much to watch on tv and not enough alcohol"
Cons: "Most concerning aspect is security. Very unlikely that I will choose Turkish airlines in the future"
Pros: "I did not fly back with Turkish airlines. I decided not to take a chance. Please read comments below."
Pros: "Every thing was excellent"
Pros: "Loved the leg room and movie/live TV selection"
Pros: "Everyone seemed pretty happy to be at work that morning."
Pros: "Had emergency exit row with plenty of leg room"
Pros: "They had really friendly staff."
Cons: "The leg space between the chairs was really cramped."
Pros: "Thank you for managing wheelchair assistance at Istanbul."
Cons: "We had at Boston Checkin gates for a wheelchair for 30 minutes. We gave up and my parents had to walk to the gate."
Cons: "3 hour late"
Cons: "I was assigned a non-existent seat! How could that happen?! I had to sit in a leftover seat after everyone else had claimed theirs."
Cons: "I can't find my baggage.."
Pros: "All very nice"
Cons: "Boarding was unorganized."
Cons: "Tough landing and strange turbulence"
Pros: "One of best experiences flying. First rate and can't beat the price."
Pros: "Loved the clean atmosphere and friendly staff."
Cons: "Nothing I didn't like."
Pros: "Everything was excellent."
Cons: "Security going from venice to Istanbul then israel could have been better"
Cons: "Checked bag got ruined, servie was terrible"
Cons: "Failed to offer me newspaer upon boarding....passed our seat flying with cart full of papers!"
Pros: "Comfort, good quality meal, on time"
Pros: "Loved the seating space"
Cons: "I was traveling with my sister and the lady's who gave us our boarding pass had trouble with our tickets and sat us separate."
Pros: "Every thing"
Cons: "Headphones or headphone plugs do not make good connection. Screen touch is hard to manage."
Cons: "They keep the cabin too warm."
Cons: "The air bus that we flew on from Rome to Istanbul was not as comfortable as the plane we were on for the leg from Istanbul to Chicago."
Pros: "I liked most of the processes but only boarding process was complicated."
Cons: "My seat space was too small"
Cons: "Terrible experience with Turkish airlines , I had a sick father who use oxygen machine and they make him to miss his plane to New York and make him wait for 6 hours for the next plane with no oxygen tube"
Pros: "flights on time.."
Cons: "Our pre-ordered meals were not served"
Cons: "The fact that they were not helpful to my dad"
Pros: "easiness of turkish airlines"
Cons: "Kool airline"
Cons: "My solid, expensive suitcase was shuttered. I assume, the only way that could happen is by running over with the luggage transporting vehicle. They provided a replacement; though, not of the same quality."
Pros: "A real plug under each seat seat pitch better than most airlines No-fuss attitude makes things easier in general"
Cons: "cleanliness is a different standard from, say, Lufthansa but not botheringly so. Turkish telecom wastes your time in trying to get on the Istambul Airport wifi - impossible."
Pros: "Not much."
Cons: "We flew to India and back from Turkey. Both flights had 2 stops and both times Indigo said we didn’t have a second flight and wouldn’t give us a second boarding pass meaning we had to go out to the check in both times to get our second boarding pass and both times were very problematic. Also we have a 7+ hour international flight on a very small plane with no free food or drinks. Just not a very good flight experience overall."
Pros: "I liked the fact that it was a direct flight"
Cons: "Little more customer satisfaction"
Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."
Pros: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Cons: "An understanding and accommodation based on medical reasoning."
Pros: "We arrived at the departure gate at 8 am, to be told it was closed for a flight at 8:25 am. We had to purchase a replacement flight 12 hours later. Same airline indigo. Flight 6E6314. Two tickets"
Pros: "Amazing crew, clean plane and on-time and seamless boarding and arrival."
Cons: "Entertainment option via app."
Cons: "Good airline. Flight was delayed due to weather"
Pros: "Crew was great. Back holder of Seats were loose / broken."
Cons: "Connecting Indigo flight was poor as no supply of liquor n beverages. No proper n sufficient food. One cold sandwich was given"
Cons: "all ok"
Pros: "Punctuality and professional service."
Cons: "All good."
Pros: "Very new aircraft . On time"
Cons: "Flight delay was not communicated timely"
Cons: "Very dismal performance.Copilot was missing in the last minute. incorrect baggage weighing scales.had to pay extra. Plane delayed by 4 hours almost missed my international connection. Very very stressful and unprofessional expression especially. Absolutely would not recommend this airline."
Pros: "Promptness and efficient management of time. Nice staff!"
Cons: "The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food"
Pros: "Ground reservation and check in crew were amazing."
Cons: "I wish Indigo flight get in-flight internet."
Pros: "Crew was friendly and caring towarda a patient."
Cons: "Delayed by 30 mints"
Pros: "The cabin crew behaviour"
Cons: "Boarding experience, boarding gate staff behaviour"
Cons: "Checkin staff was very rude and had pathetic attitude"
Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"
Cons: "Luggage lost. No apologies, no compensation"
Cons: "Check in was terrible. They had so much trouble with international credit card!!! Almost made me miss my flight."
Pros: "Friendly attitude"
Cons: "Charging for food or beverages"
Pros: "The crew and the boarding was sufficient."
Cons: "Seats were not comfortable, the snacks were marginal."
Pros: "Very smooth trip. Efficient control"
Cons: "Boarding was late so flight was 20 minutes late at Delhi"
Pros: "I flew from Kolkata to Bangkok on 14D. The service was on time."
Cons: "LImited selection on their menu, and what they have were very overpriced, even more expensive than on European low-cost carriers"
Pros: "Everything except boarding"
Cons: "I am a senior citizen & was issued boarding pass for Gate no 26 in Kolkata. I received a SMS that Gate changed to Gate no 18 & then Gate No 19. I was not only harassed but under stress if the gate is going to change again & I should not miss it."
Pros: "The people"
Cons: "The seats, it was too warm. Being herded into busus like cattle."
Cons: "Flight was two hours late"
Cons: "The plane was full of mosquitoes. The crew had not heard of mosquito repellant, and were unable to do anything to help passengers."
Pros: "On time"
Pros: "It was on time and the staff were courteous"
Cons: "Every now and then Indigo's website has challenges"
Pros: "The airline was just fine."
Cons: "I was charged $100 for a checked bag when I was told by the airline that I could easily have two free checked bags with the fare that I paid. When I tried to get a hold of Kiwi I got no response. Also, the airline wanted another credit card number which was not mine. It was a very frustrating experience at the counter. Kiwi has questionable practices"
Cons: "When we booked the flight we were unaware the price did not include checked baggage. We called Kiwi.com and we asked what it would cost to add checked baggage. They said they’d check and get back with us. When they did they said the additional charge for 15kg was more than the ticket itself!! For more than 15 up to 30kg it was nearly 3 times as much! This really felt like a scam! We asked to cancel the flight and were told we could, but there was no guarantee of any refund. We said to cancel it anyway. Later I was told there would be no refund. I assumed it had been canceled and yet I got emails telling me it was time to check in, etc. And then I’m asked to review my flight! So, between Indigo and Kiwi.com I felt I got terrible service. I will not use either of them again. In the end we got a flight for the original amount including 15kg of checked baggage from a different website and on a different airline that left at the exact same. There was a reasonable charge per 5 kg over the15 allowed."
Pros: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Cons: "Web check in didn't email boarding passes to the correct email."
Pros: "Almost 4 hour delay. Poor service considering the long delay."
Cons: "Long delays. no compensation. poor communication about delays. Long wait in plane. No refreshment."
Cons: "The flight was delayed repeatedly, so I never got on board. I drove to Delhi instead to catch my flight from there. Indigo made no arrangements to help anyone get anywhere that I could see."
Pros: "Time of flight and before time departure so that reaching early is beneficial to all passengers."
Pros: "Nice crew, speedy boarding"
Cons: "I checked in 5 hours in advance and they gave me a middle seat without even asking. There were aisle and windows free in the plane"
Pros: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Cons: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Pros: "Time keeping and professional experience"
Pros: "Staff and service. Efficient travel time."
Cons: "Noted a difference in passenger type on this flight. Some were rather demanding for the crew members in that some passengers did not adhere to safety protocols. Staff handled the situation in very professional manner."
Pros: "Help desk at check in counter. Such a supportive staff I have never seen. Helping at all moment."
Cons: "Nothing specific"
Pros: "Despite the weather being really bad, the pilots ensured a smooth flight. Kept updating the passengers which provided comfort and prevented any potential panic."
Pros: "Overall experience"
Cons: "Over expensive food"
Pros: "Seats are very nice."
Cons: "Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements."
Pros: "On time"
Cons: "Food choice"
Cons: "The airline was entirely too stringent on weight restrictions for luggage without consideration for long international hauls."
Cons: "My son unable to use ticket I prepaid for him on my card. They wanted physical card which I have in usa not in India with my son"
Pros: "Friendly crew. Excellent check-in. Priority bags came off first."
Pros: "Food and drink was good."
Cons: "Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport."
Pros: "After the Kigali Addisababa segment this was vastly superior with a newer aircraft"
Pros: "Fine flight with good meals."
Cons: "TV was broken, had phone so it was okay, the frustrating but was the call button. I rarely hit it, did this time for an arrivals card, the guy beside me messed his up and used mine while I was sleeping. No problem, until I hit the button. No one came for more than an hour, I even made eye contact."
Pros: "Way more leg room than I expected. The crew was very nice, the announcements were made in 3 languages, which was nice for the non-Amharic speakers!"
Cons: "Boarding in Lomé took a long time, which I believe made us a little later at the airport. Not sure if that is something fixable or not"
Cons: "Language barriers are always hard, i sat next to someone who didn’t speak English well, one of the flight crew sounded irritated instead of understanding."
Pros: "Seats small uncomfortable"
Cons: "Bigger seats."
Pros: "The crew were ok but took ages to help you"
Cons: "faster service in the plane"
Cons: "Flight was delayed by nearly 4 hours due to a cargo loading issue in Mombasa. Communication from Ethiopian Airlines staff regarding the issue & delay was very poor. Passengers were becoming very anxious and tense regarding the flight, if it would depart, and the safety of the plane. Improved communication from the Ethiopian Airline staff would have gone a long way to calming the situation and reassuring passengers."
Pros: "Not much, actually."
Cons: "None of the air stewardess has a smile on their face when talking to or serving passengers. I’m not sure they know how to engage with passengers in a friendly way. My entertainment screen wasn’t working. After resetting, it took them an hour to inform me that I could move to another seat if I wanted to, as they couldn’t resolve the problem with the screen. The food lacked in flavour and the sausage served for breakfast was undercooked."
Pros: "the flight"
Cons: "extra charge , unable to book meal"
Pros: "The general attitude of the crew was good"
Cons: "There should be improvement in the food"
Pros: "luggage take time to receive , over 1 h"
Cons: "luggage tale long time to receive"
Cons: "My reservation seat was suddenly changed with no notification and apologise. It was really confusing situation."
Pros: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Flight time changed without notice. Delays in Medinah caused us to miss our connecting flight to Johannesburg. Really poor communication. No agents would take calls in Jeddah. Really terrible service. Would avoid using this airline at all cost. Not the first time I've been delayed by them"
Cons: "Cabin crew quite distracted. Between rows 19-23, orders were totally mixed up People given wrong food or drinks"
Pros: "Seats, pillows, blankets, entertainment system, crew."
Pros: "Check in was brilliant. The incoming flight was half an hour early so they wanted to leave half hour early too. We were clearly instructed to be available at gate accordingly. Fabulous breakfast service in Business class too. Pre-order and indicate preferred time of service or to skip altogether so each customer got their required rest."
Pros: "Cheap fare, no frills."
Cons: "Too hot, crew isn’t friendly (could be cultural difference), jam packed flight with tons of small children so was unlikely to ever be super pleasant."
Pros: "Everything was on time, high quality, and enjoyable"
Cons: "There was a fight on the llane but it was because a passenger with mental issues was provoked by a couple so ahe beat up the wife. This was not caused by ET and crew at all, but they stopped it."
Cons: "I used ethiopian on my way back too they told me my bags will go all the way to my final destination and it did not my bags are now LOST!! Crew is not attentive Food was so bad! I ecpexted quality in all areas but not even close."
Pros: "Excellent food, very friendly and helpful crew e"
Cons: "Entertainment center did not work Limited storage place in business class for items like mobile devices etc"
Pros: "gud space"
Cons: "Should be aware of the destination in terms of offering meals. very pathetic."
Cons: "comfort of the seats. the made the flight early to 0730 am and still serving lunch at 0830 in the morning. All was bad"
Pros: "Loved having traditional ethiopian food"
Cons: "One flight attendant condescending but she seemed to disappear after takeoff and the other ladies were excellent"
Pros: "I was not allowed on the flight because I did not receive a confirmation email from Ireland airport even though I was never told I needed this."
Cons: "At the Addis airport, it seems chaos reigns! My flight was never listed on any display to say what gate we departed from. A crowd of people boarding for two different planes just rushed the gate area. I’ve got no idea how everyone ended up on the right plane. My flight was never announced I had to keep going up to ask over and over. The bathrooms at the airport are unhygienic and the available food is abysmal. On the plane was better except that the only entertainment is over head screens that didn’t work my overnight flight was miserable as the lights were on the whole time and they repeatedly woke me up to eat throughout the flight. I’ll do what I can to avoid the Addis airport from now on."
Pros: "Boarding was smooth. Slept most of the flight. Windows were cool (tint control)"
Cons: "Food was sub par. Leg room limited."
Pros: "Crew was amazing"
Pros: "Loved the service!"
Cons: "Everything, from Customer Service, flight, baggage handling"
Pros: "Meal service plentiful. They kept the bathrooms very clean"
Cons: "This plane seemed older not as spacious or as clean as planes on Ethiopian I've traveled on before. Horrible film selections, and it's the same coming and going."
Pros: "Am very impressed with the service, and punctuality. The crew are friendly, helpful and respectful. I love the airline operating timeline of leaving Nigeria and getting to US same day. Also the fare is very reasonable. Advertise more, let people know u Pls enhance and expand ur Advertisment among nigerians. Am already spreading d good news among our friends and colleagues. Ethiopian Airline is d way to go"
Cons: "It took too long for d luggages to come out. Pls improve on it"
Pros: "Great crew, decent food"
Pros: "Crew members were friendly, movie selection was good, food was nice as well"
Cons: "When checking in I asked if I'd need to collect my bags and recheck them for another flight. I was assured theyd make it all the way to my destination and I wouldn't need to re-check it. He was wrong and now I'm trying to find my lost bag."
Cons: "Airport in ADS was very basic. Was hard to find a descent toilet"
Cons: "Check in was a mess in Ethiopia."
Cons: "I'm 1.89 and knees are jammed on this flight. Legroom is better on their long haul flights."
Cons: "The food was not appetizing and the flight ran out of sodas"
Cons: "My monitor/screen never worked; could never watch a movie despite asking the flight attendants to reset my screen several times. Pretty bad for this 10+ hour flight. I have had much better experiences with crew, staff, friendliness, responsiveness, etc, on almost every other airline."
Pros: "Their flight attendants care about people, and overall it's a great airline, except for food."
Cons: "Ethiopian Airlines consistently has sub-quality food."
Cons: "We boarded around midnight and after supper, I am accustomed to a few hours of the lights turned off for rest. Even though I requested the crew said it was not policy and I should use the yellow mask (which sadly does not block out the light). I think a few hours off dimmed lights would greatly enhance comfort levels."
Pros: "I liked the interaction of the cabin crew with the passengers. They were helpful and responsive."
Cons: "I was disappointed with the limited entertainment options on board."
Pros: "Great service! Friendly and on time!"
Cons: "A mother was put off the plane with her infant because she didn't carry a ticket. Was brought back on at some point we must have a heart no excuses"
Pros: "Flying direct from LA to Europe is a challenge. My other flight got cancelled the day of from another airline but i found this flight 12 hours later direct to Ireland for very cheap. Nice staff and amenities. Socks headphones and plenty of LEG ROOM in economy class. Would fly again"
Cons: "Same as above"
Pros: "Was a bit concerned because I only had a 45 min layover in Addis to change plans, howeve Ethiopian Air made sure we were met coming of the plane and facilitated a fast transit. Checked luggage also all made it through. I was pleasantly surprised. I flew Nairobi to Cape Town with connection in Addis."
Pros: "On time."
Cons: "My daughter's entertainment system crashed after 20 minutes. She ended up sleeping so I watched a movie. When she woke up, we were going to switch seats, but I tried to turn it back on and mine wasn't working. (By the end of the flight, only maybe 10-20% were using theirs as many others crashed as well.) The food was very boring. At one point I was looking for a flight attendant and couldn't find a single one anywhere in coach."
Pros: "Operated by Smartwings with a plane without reclining seats, no IFE, no onboard sale."
Pros: "Checkin and crew were super helpful"
Cons: "Entertainment options"
Pros: "It flew and landed fine"
Cons: "Food was cold and dry. In flight entertainment did not work. Crew was rude. Seats recline was very limited. Bathrooms were not clean."
Pros: "Nice crew"
Cons: "The waiting time in the cold area just in front of the door of the plane."
Pros: "The colors of the plane and the relaxed uniform"
Cons: "Need more spacing between seats"
Cons: "My flght shouldn't have been rescheduled.... M facing lot of problems"
Pros: "It was suck"
Cons: "To Give water to the passengers, Make entertainment free of charge."
Cons: "Flydibai changed the flight hours. The new layover in Dubai was 11 hours instead of 4. They refused to provide free hotel. It was disappointing."
Pros: "The best thing for fly dubai in kuwait is t have a standalone terminal."
Cons: "Late flight!"
Pros: "Seats with extra leg room were good"
Cons: "You van only buy food and drinks when the crew do their service rounds of which there were 2 on a flight of nearly 6 hours. 2 toilets for over 200 customers meant long queues in the narrow corridor. Staff were very rude when I asked if I could order a drink. You can pay for entertainment which is fine but you need to have wired earphones with you."
Pros: "Not much."
Cons: "The plane was very old with no padding in the seats. You could feel the back of the seat grinding into your back. Everything, including water, had a price tag, unless your flight originated from an international previous flight. During the four hour flight there was no entertainment available, wi fi was expensive, and flight attendants were practically non existent. Water......, a plain bottle of water, cost $2.00! I had to beg for a paltry cup of water that supposedly came with my flight. Fly Dubai is nothing near the service and reputation of Emerites. Other connecting airlines to Nepal are much better."
Pros: "I had to stay forceibali at Dubai overnight they did not give my boarding pass earlier."
Cons: "Also flight attendant did not serve water or snack in time we had to call attendant many times."
Pros: "Crew was very friendly and accommodating."
Cons: "No meals. No entertainment. Poor bording from front and back at same time caused chaos. Airport crowded and dirty."
Cons: "The flight was held on the tarmac for nearly 40 minutes. It was a full flight with no air ventilation and the heat was overwhelming."
Pros: "Quick service"
Cons: "Small plane, uncomfortable seats, bad food"
Pros: "Fast, smooth, early. Great crew! Great PILOT!"
Cons: "Plane delay due to technical problem. Plane brand new, A/C system problem, apparently never got completely fixed, since cruised at 25K ft only. Food was potatoes + potatoes instead of chicken+beef preordered online."
Pros: "Everything was great"
Cons: "I booked tickets business and the charges for business but when we send my it not says business it’s looks economy So I canceled the booking"
Pros: "Everything but"
Cons: "Nothing except comfortable pillow to rest your neck is needed"
Pros: "I didn't find anything to like"
Cons: "Every thing is bad and I'll give you the details : 1- the plane is really small and with a full smelly passengers. 2-the seats are really bad and you can literary remove the cushion. under you. 3-bad crowd management from the crew. 4- a half hour delay. 5-a bad takeoff and a really painful landing. 6-they tried to move me because of a family. 7- the AC does not work fully. 8- the food is extremely bad and hard to eat & chew. 9- the luggage took a long time but to be fair that's not their fault. And the list goes on and on and on. I highly recommend to take a different airline."
Pros: "Awesome experience from manchester to dubai on emirates,outclass flight/crew/journey"
Cons: "Horrible transit in dubai,they keep taking you around in buses where u hav to stand in a bus to upto 40 minutes at a time,ridiculous,Terminal 2 in dubai is a shame,crowded like a bus station,And fly dubai planes have zero leg room"
Pros: "crew outfits"
Cons: "no entertainment, no food, delays, terrible dubai terminal for 8+ hours- you certainly do not get what you pay for."
Pros: "relatively clean"
Cons: "I was NOT impressed with this airline. I have never been on a transcontinental flight that did not provide on board entertainment or food. I thought the absence of both was ridiculous. Plus I went to try to read the news option- which was actually free and the papers were from 2014!!!! WTH?!There is no room to put everything- no pouch in the seat ahead of you so nowhere to put the food or drink that you have to bring on board or any of your travel things. I have no idea why. The FlyDubai terminal in Dubai is also quite lacking- I felt like I was trapped in crappy restaurant. I'm not certain that I will ever use use this airline again- not impressed."
Pros: "The pilot did his best to save me time but in vain. Plane was not as contested , more leg room. Good planes."
Cons: "No refreshments. No television."
Cons: "cheap budget flight very surprised Emeritas would use v this for the second leg of the flight plane was old and tired and for a 5 hour flight no food or drinks supplied very poor quality would avoid in future"
Pros: "No entertainment or beverages served."
Cons: "It took too long to board"
Pros: "Nothing. Zero."
Cons: "We stood on a bus for 15+ minutes waiting to board. We boarded, crowded plane with small space, and now my luggage is lost. I paid a lot of money for my business class ticket on Emirates only to have a second flight that was terrible in every way. No one seems to care where my bag may be- I am trekking in 2 days and I have NOTHING to use!! I’ve called every number I can find and emailed fly dubai- each person had shown very little care and not one person can even tell me if my bag left Dallas. Unreal."
Pros: "Nothing at all."
Cons: "- flight late one hour. - A/C of the plane was too warm. - food too poor and I don’t have a problem with the payment. - cabin crew not helpful at all."
Pros: "As always, arriving home after two weeks away on an international trip is thrilling. The trip is SO LONG."
Pros: "Nice FZ team fast and responsive"
Cons: "Not organized crowd and FZ team not capable to organize the change of seats"
Pros: "Not much actually, apart from being able to get home."
Cons: "Charter behaviour on a long distance flight? Well that is a new low in airlines. Well maybe except from Delta. I guess i can be happy that the crew did not drag people out and i managed to travel safely. That being said, having to pay for everything including water, snack (let alone food) or entertainment on a long distance flight is at least, excuse my French, a dick move. Not pleasant in any way."
Cons: "The are so cheap no water to drink"
Pros: "The flight, crew members, pilots were amazing. Take off and landing couldn't be any smoother."
Cons: "This is second time I land in zone B, terminals F. The worst terminals and airport treatment by the staff ever. You can never get a complete answer or help, staff most don't care about your concern. No help can be assisted in any way possible. Few of the staff are professionals and know what their job is, others not at all. Bathrooms are disgusting, I have 12 hour layover, to sit in a lounge I need to pay 120$ , just to sit on a proper chair. In short you have money they welcome you, you don't , too bad find your way they don't care. Very over rated airport. Should be considered one of the worst, or maybe this terminal is made for unnecessary people, when their entrance phrase clearly states Dubai connecting the world. Connecting nothing. Simple money transfer isn't available, in case of emergency you need money, too bad sit yourself down and do nothing. Once again very over rated, and I will publish my review in all travel guides."
Pros: "Flight left exactly on time."
Cons: "Why give out boarding zones if the Kathmandu flights are all a mad scramble anyway?"
Pros: "The staff was very helpful."
Cons: "It's a pay for what you get kind of airline, but that is to be expected. Overall good."
Cons: "The restrooms at in Dubai are terrible"
Pros: "The crews were great on both legs of the flight. Seating was not too bad. When boarding finally started, it was fast."
Cons: "Both of my flights were delayed, and in both situations no one would tell anyone what was going on. Leaving passengers in the dark about their travels is a terrible experience."
Cons: "Arrived 40 min before flight and was denied access. Lost my first plane."
Pros: "there was nothing special to like words "cheap airlines" got a really true meaning with Flydubai i will use then only if there will be no other possibility it is not about the crew it is about the "politics" of it"
Cons: "i am 6'8 tall so normal seats are not for me just wondering why having a free row ( no 15) of exit seats in the flight from Dubai to Zanzibar i needed to pay for it and on my way back row 15 was free of charge? one way charge one way not? something is far from easy to understand..and why having a combined flights (Emirates and Flydubai) i couldnt check in online? and will i get any response?"
Pros: "To be honest nothing in fly Dubai are good"
Cons: "I the foods are very expensive."
Pros: "It was cheap"
Cons: "The cabin was swealtering while we were waiting to take off for an hour. No explanation as to why there was a delay. No complementary drinks, even in that heat. At least for short flight the entertainment was free."
Cons: "You had to pay for water and they left the lights on all most of the evening flight. Rough flight."
Cons: "They failed to alert me that my flight was overbooked and that I would be moved to the next later flight. Need to sort out an sms or email alert system like other modern airlines."
Pros: "because of the low class airline I miss my connection to dallas with emirates airline ."
Cons: "Did not like any"
Airlines flying from Kolkata to Istanbul have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kolkata to Istanbul
Masks required on board, masks provided on flights from Kolkata to Istanbul
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Middle seats unavailable to book on flights from Kolkata to Istanbul
Testing for antibodies, testing for symptoms for flights from Kolkata to Istanbul
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