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Cons: "Crew was a little less cooperative than my usual Emirates experiences"

Pros: "I like the dealing of staff members"
Cons: "Didn’t like behavior of Dubai airport’s staff. They were too rude and Newark wheelchairs helper were asking for too much tips. Are they allowed to ask for tips and speak rudely with senior citizens. Please give attention towards these problems"

Cons: "With more focus on menat and India what used to be a good airline is slowly turning to cattle carrier."

Cons: "We asked them to provide us with assistance as we had 3 infants with us but no one helped us from check in to boarding gate. Even though we called emirates customer care to afd oyr name in assistance when we booked the ticket but at airport they said we cannot privide any assistance . Moreover one of our family member had wheel chair assistance they never provided wheel chair at Dubai airport reason being they said they have shortage of wheel chairs. Such a bad experience we had !! I will never recommend anyone to travel with Emirates."

Pros: "Good, entertainment & comfort"
Cons: "Crew not bad"

Pros: "Food, Service, entertainment"

Pros: "I liked the service provided."
Cons: "Would like to see decent vegetarian food options. Also please introduce some variance in your menu. the menu has been the same in the last 3 flights."

Cons: "one of the Lady crew member was very rude. When i asked her child meal she made a very bad face and told me that u should have booked online. I explained her i tried but couldnt book coz of may be cheap fare category. It was quite embarrassing for me :("

Pros: "The overall experience was good from boarding to disembark. emirates is a quality airline with affordable pricing. Planes were neat and clean cabin crew did their job at their best."
Cons: "In some instances their was a shortage of food option. Although the menu said you could have a choice but some of the choices were exhausted by the time crew served it to the half of the travellers and the rest have to eat whatever was leftover. I think Emirates should stock a bit more of the food especially on a plane like Airbus 380. Its a huge aircraft and passengers sting at the vey end had to wait almost 45 min to 1 hr to get their food and that too was whatever leftover. They should make efforts to server all the passengers within a short amount to time rather than keep them waiting for so long. Most of the time more than half of the passengers had already eaten while those sitting in the back were still waiting for their food. Its not cabin crew's inefficiency but rather a policy problem that needs to be addressed."

Pros: "No commutation no help for transit"
Cons: "I am a women no help first time fling with them"

Pros: "Cabin crew was courteous. Food was good."
Cons: "Boarding we haphazard."

Pros: "Crew"
Cons: "Always spicy food"

Pros: "Food was good"
Cons: "Crew was not so great"

Pros: "Everything except food"
Cons: "Nothing as such."

Pros: "The service is the best."
Cons: "The seats on the Boing 777 don't compare to the seats on the Airbus from Dubai to Los Angeles."

Cons: "Food was not tasty or interesting."

Pros: "Services and schedule and on time departures and arrivals."

Pros: "Excellent"
Cons: "Nothing"

Cons: "Flight was delayed and crew was dismissive with questions and concerns about connecting flights"

Cons: "In this flight the flight attendant thought she was doing us a favour,although seated in 26F,preference of food was finished,there was no Pepsi,and felt I was treated badly because of my color and dress mode."

Pros: "All is good"

Cons: "NA."

Pros: "The in-flight entertainment was good, with many, many options to choose from. The headphones provided were certainly more comfortable than anything I have experienced on other airlines."
Cons: "The boarding process is chaotic. Especially so in Dubai. Moreover, they do not allow a laptop bag in addition to the normal carry-on baggage. Every other airline I have flown allows this. What is even more frustrating is that a women's purse is allowed, so I saw women carrying giant bags with their laptops, etc. in those bags, whereas I had to stuff mine into my carry-on briefcase. This is not normal (as in, other airlines allow it), is not mentioned in the ticket, not mentioned while given the boarding pass, BUT is strictly enforced at the very last minute right before entering the plane."

Pros: "Comfortable. Good food."
Cons: "Boarding was a mess."

Pros: "The crew was bery rude and not helpful at all. Worst airline we have ever used"

Pros: "The Airbus was very good -as comfortable as possible in Economy."
Cons: "It was a little noisy in our seats (we were next to one of the crew areas). But the biggest gripe was about the way we were treated when queuing. We all expect to have to wait our turn but it's incredibly frustrating when 1) the system isn't fair (eg splitting a queue into two then allowing those behind you to go to the front of a new line) and 2) treating us like second class by drawing a curtain in front of our faces so Business class people don't have to see us when they disembark."

Cons: "I had given preference of Asian vegetarian food on line but was not served the same"

Pros: "Overall ok, food n entertainment was good"
Cons: "You cannot request seat preference, did not help!!"

Pros: "I am sure I did this review on ce already!"

Cons: "For three hours since takeoff we were not served any food or drinks. I was dehydrated and my sugar level had gone low. When they finally served us, they said they did not have a vegetarian meal inspite of my having ordered a hindu vegetarian meal. on creating a ruckus they managed to arrange a vegetarian meal"

Cons: "Delhi to dbx was uncomfortable & they have changed our seat without any warning"

Pros: "My ankle was fractured and the crew (both at the desk and in the plane were very supportive. My experience was better in India (as Delhi airport) than in Dubai and Boston."

Pros: "Elegance in general"
Cons: "Nothing to complain"

Pros: "Everything"
Cons: "Nothing"

Pros: "The crews were curteous and helpfull. The food served was fresh and tasty and was of pretty much of our Indian taste. The cleanliness in side the plane was par exellence. Keep up good job. It was pleasure flying with Emirates."

Pros: "Food is great"
Cons: "Service is good"

Pros: "Airbus 380. Wider seats. Excellent service."
Cons: "Long journey."

Pros: "The food and the personnel i"
Cons: "I like everything"

Pros: "The crew were nice, entertainment was very good"
Cons: "The Delhi staff were very rude, the baggage allowance was inconsistent in terms of inbound and outbound flights, was excessively charged!"

Pros: "Excellent 10"
Cons: "Good 8"

Pros: "Boarding was alright nothing special"
Cons: "I didn't like the crew, the main fact was that they forgot about me, they offers everyone else drinks (skipped me) they handed out everyone food (skipped me). I asked a passing crew member for just some water and I got incredible attitude and the guy totally didn't come back with anything, after everyone got their food and the crew disappeared I rang for them and it took them to the point of grabbing everyone's left overs to come by and see what I was asking for, and when I informed them they skipped me and I didn't get anything not even a drink, they said they didn't skip me and they passed out all the food to each person. At that point it was obvious to prove them wrong with everyone around me done eating and I didn't even have a cup or plate. Then they said I didn't want food when they came by............ -_- I'm not an idiot and I wasn't asleep the entire flight which they asked and after a bit of pointless argument they finally gave me some food. It was absolutely the worst experience I have ever had with customer service in my life and emerits is the front page of it."

Pros: "This was our first time flying Emirates. We were very pleased with the crew, check-in process, food and entertainment. The flight experiences (four legs all together) were also very good."
Cons: "The flight from Dubai to New Delhi was delayed due to some aircraft problem. As a result, we missed our train connection in Delhi. The ground crew as well as flight attendants assured us that since it was Emirates' "fault", we would be compensated by Emirates. At Delhi airport we were met by a lady who said that she was the person in charge and no such compensation would be forthcoming. This resulted in a unforeseen hardship for our family of four. Other than this unfortunate experience, we had a pleasant experience."

Pros: "Emirates is by far the best airline I've ever taken. The service, hospitality and demeanor of the staff is outstanding. The aircrafts are well maintained and the food is good :)"
Cons: "Nothing."

Pros: "Crew was nice,food was good"
Cons: "I was not able to check-in online,it gave me the option but then it would say I can't check in online I was given what ever seats knowing before I left America I had all ready made a selection of my seats online they had given me the option so when I get to check in they couldn't find my online check in.....very disappointed if Emirates know they can't keep that promise then don't give me an option to pick."

Cons: "Terrible - my wife was stranded at the airport because of carelessness from Kayak/Vyama and lack of issue resolution capability of Emirates customer service staff! We (me and my wife) booked return tickets on Emirates through Vyama. The flight to the destination was good but I had to cancel my flight back to US because of another business trip. I specifically asked the customer service rep to ensure no changes to my wife's reservation and he acknowledged. To terrible surprise came when my wife was at Emirates counter to pick up her boarding pass and the staff denied it because her reservation was upgraded to Business class but with a huge incremental cost that she needs to pay from her pocket. We are still not sure why and how that happened but looks like someone at Vyama or Emirates dropped the ball and she had to go through both mental and physical agony that lasted through the night and without any resolution. She was told to call different Emirates customer service numbers that no one picked and the whole thing was managed by Emirates front desk staff with utmost unprofessionalism and with a clear issue resolution. After being jostled around for good 3-4 hours, she finally gave up and had to book a next day flight through United where the cost was still a fraction of what she was being asked to pay for the "Business upgrade". This has been such a terrible experience and I hope that there is some action taken from this review."

Cons: "The travels send me a credit card authorisation an hour after I booked the payments was done while I booked and the deadline was 4hr after travels send me that mail. it was midnight so the next day my booking was cancelled by the travels."

Cons: "I had selected window seats for my wife and myself when I bought the tickets 4 weeks ago When I went to checkin, I found that we were assigned different seats in the middle sections and they were not even together Food: When my turn came to be served food, I was told that my Food selection was finished. Sorry. I refused to accept, then the stewardess vanished for half an hour...came back with requested selection: COLD; she seemed to imply doing me a favor saying that it was the LAST one!!"

Pros: "I liked when the flight ended."
Cons: "The food. My seat. The smell. The crappie entertainment"

Pros: "Crew was excellent"
Cons: "Food was ok, they need to add more choices for lunch and dinner"

Cons: "Seats are hard as a a rock..it was like A cattle car, no ability to check in on line, service at the counter horrible, baggage ridiculous my 30.L duffle definitely qualified for carry on but my tiny backpack (10 L) small as a purse) made the guy say check the duffel...others had huge rally bags plus back pacjs"

Pros: "overall it was ok but the service between chicago-istambul and return is superb"
Cons: "Just the difference in the service between delhi-istambul and istambul-delhi is so much lower grade than the service from chicago-istambul and istambul-chicago it is a real turn off"

Pros: "Sfo-ist I would rate 5 stars, great hospitality and food. IST-SFO 3 stars, bad food, not a welcoming staff."

Pros: "The food and quality of the flight was incredible."

Cons: "You broke my suitcase"

Pros: "Excellent service. Even the food was great :-). The bathroom cream and parfume were a nice touch. Nice hot towels, Nice touch to provide a menu! Check-in was a breeze"

Pros: "Everything was exceptional"

Pros: "Friendly and accommodating crew, surprisingly great food, and nice drink options."
Cons: "AC is on initially, then it gets really hot and uncomfortable after the first meal service. i asked a CA if she could help, but the temperature didn't change. This was the pattern for all 4 flights I took recently. Everything else was great though!"

Pros: "Superb service. Good food. Organized on boarding. Not overbooked. New planes. USB available for charging devices."
Cons: "Long layover in Istanbul."

Pros: "short flight and actually given a light meal. That doesn't happen much anymore. Again, very courteous and helpful attendants."

Pros: "Asked for emergency exit but was told to pay. Managed to change inside the plane."
Cons: "Turkish now joins the sad club of airlines that charges for better seats."

Cons: "We had asked for wheel chair. At Istanbul we were made to wait for almost two hours. Our boarding passes were collected by your staff, when I raised my voice, were given one wheel chair and I had to run along with the staff or we could have missed the flight. I wanted to have some grub at airport but there was no time."

Pros: "Boarding was easy"
Cons: "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."

Pros: "Ayten was the perfect flight attendant. Very friendly and helpful. Outstanding."

Pros: "Staff was courteous and wore smiles..."
Cons: "The food could have been better..."

Pros: "It seems like the company and crew go above and beyond for its passengers. Even those in cabin. We still get treated like first class. That's awesome."

Cons: "Hardly any leg space"

Cons: "In Istanbul, wheel chair facility was not provided. Wheel chair facility was there with itinerary."

Pros: "On time."
Cons: "Seats are a bit old."

Cons: "Cleanliness of the aircraft, service of the crew members"

Pros: "I have always enjoyed my travels on Turkish airlines. Service is superb, staff is very polite and always willing to help."
Cons: "The boarding can be better organized. It can be chaotic and disorganized."

Pros: "Traveling business class makes all the difference, as it should. Trolley service lets one see and choose a meal. Attendants were very nice and helpful. Also, the Turkish Air Lounge in Istanbul is incredible and almost worth a destination in its own right."

Pros: "Movie selections. Larger displays. Comfortable seats. FOOTREST."
Cons: "When going from US to India, food was excellent. But when traveling from India to US, the food was not good at all."

Pros: "Great entertainment, very friendly staff, decent quality planes , good beverages"
Cons: "below average food . Particularly for health conscious people."

Cons: "Pathetic vegetarian food."

Pros: "The Welcome from the crew member and Istanbul airport"
Cons: "Food, Drinks and the service from Crew."

Pros: "Good filling i"

Pros: "I had a ticket for the 7th and there was no flight on the 7th. I ultimately flew to JFK instead of IAD causing a lot of problems for me and my family that was to pick me up. Not sure I will fly Turkish Airlines again"

Pros: "Service"
Cons: "N/A"

Pros: "The in-flight entertainment was above average. The in-flight crew was fine, although not particularly gracious or kind."
Cons: "Thankfully I did not have to interact with the flight crew or on-ground customer service very much, especially after my flight from San Francisco to Istanbul (which was an absolute nightmare)."

Cons: "Return flight from Delhi to Istanbul to Houston cancelled on Jan 8 2017 due to bad weather in Istanbul. Extremely poor to non-existent process in communicating and rerouting passengers. Frustrating to me and monumental time loss for business travellers like me."

Pros: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."
Cons: "This is the shittiest airline. The flight from delhi to istanbul was canceled due to bad weatherBut their customer service is very pathetic. Their was no intimation in a proper manner. They did not try me to adjust in any of their airline. I had to book another flight at a very high price. This is really insane... i will like my entire refund of the journey..."

Pros: "Courteous service, good food and fine entertainment options."
Cons: "The USB charging port wasn't working."

Pros: "Nothing"
Cons: "They changed my flight date so many times, I was unable to fly"

Cons: "Employees didnt look or act very welcoming. Very little food."

Pros: "I really appreciated the service. I asked questions that were real to me but could come across like childish and the staff took great care of me."

Pros: "Overall journey was ok"
Cons: "I am vegeterian. Food was horrible :("

Pros: "Duration of the flight is good."

Cons: "Staff on Istanbul airport is rude. They don't respond to people"

Pros: "Flight attendants have a great attitude and are very helpful. Clean interiors, nice seats."

Cons: "everytime the food from India to Istanbul is not very good, on all other flights like Miami to IST or IST to Zurich the food is excellent We flew Turkish already some time ago, also to India and we made the same experience."

Pros: "Flowers in the bathroom! WOW! Hot rolls with meals! Wide variety of choices in online movies. Somehow my name was dropped from the Vegetarian Meal list. (It was there DEL to Istanbul, but not Istanbul to MIA). So, the chief made a grilled veggie plate for me that was excellent. Crew was very polite and handled the situation in a friendly & professional manner."
Cons: "I reserved an aisle seat. Due to lower back & hip problems I need to get up and stretch. Turkish Airlines changed my seat reservation to a middle seat. The woman next to me was rather large, took up a lot of real estate (took up her seat and overflowed onto mine) and was unfriendly. It was impossible for me to get up, or to stretch. I was unable to return to work today due to sciatica problems related to flight seating. (I checked with the flight drew. The plane was full. There were no aisle seats available even if I could afford to upgrade to another class.)"

Pros: "Lot of choice in world cinema"
Cons: "They dnt have good veg food even not in non veg nd in istanbul security is weird"

Pros: "It was a delayed flight due to fog and the crew passed out bottles of water as we waited. They helped put bags up and changed seats with little fuss. I will definitely fly them again."

Pros: "In flight entertainment system offered a wide selection of movies and games, as well as flight info. Good frequency of beverages/snacks"
Cons: "Not much leg room in the seats. Bad gate setup, multiple security checks before boarding and having to go in a bus to the actual plane. This might be the airports fault more than the flight."

Pros: "Food, services, seat."

Cons: "In Delhi the flight was canceled due to a technical issue. Staff did not try to book us on another flight and they could not communicate when we would leave. They just told us we had to go to the hotel. After waiting approximately 8 hours in the airport, it took an hour to go back through immigration, another hour to get our luggage, another hour to get on buses, then 45 minutes to the hotel. Once there, the hotel was not prepared for us. The buffet was out of food and couldn't make more because they had to prepare for dinner. It took another hour just to check into the room and I couldn't get the Internet for the first two hours. The day was full of standing in lines being herded like cattle from one place to another with no information. I called Turkish airlines to try to find out when the flight was rescheduled but no one could tell me anything. At 11 at night the hotel told me to come down and get on the bus. I told them it would take 10 minutes to repackage my things, and they said that was too long. I rushed and got on the bus and then sat on the bus for an hour before it left for the airport. Then I was late for the flight, I had to cut in front of people inthe security line and run through the airport. Once at the gate, they hadn't even started to board, and once we were aboard, we sat on the plane for over an hour before taking off. My original layover was 3 hours but now it's 7 hours. Turkish Airlines never apologized or were able to communicate anything accurately. I paid extra money for this ticket however it set me back in time and I'm so exhausted It will take me much longer to recover. I will never fly Turkish airlines again."

Cons: "food was the worst part of the flight, food was bland and quantity was less. I won't recommend this airline to anyone. Even staff was rude."

Pros: "Crew and food was excellent."
Cons: "Check in process, seats very uncomfortable."

Cons: "The whole experience was terrible. Bad comfort, food, entertainment, crew, etc. I also left my phone in the seat pocket in front of me and have filled in the form they asked me to. I am quite sure that no one has the phone because I have a tracker on it. I am quite sure that they are too lazy (and don't care) to even have someone look in the seat pocket in front of the seat."

Pros: "Plane is old and dingy. No charging available and the seats are so uncomfortable. Crew was just ok."

Pros: "Air hostesses was rude in flight from India. I have notice lots of passengers couldn’t speak English and they probably thinks everyone is like that."
Cons: "Tell Air Hostess to be polite if any one asking for something it’s part of their job"

Pros: "Every thing is excillent"

Pros: "Better food ! I had food positing with the meat roll that was provided from Delhi The tv was not working"
Cons: "Food has to be better"

Pros: "The entertainment selection was diverse."
Cons: "Seats in economy were too cramped."

Pros: "Good crew unlike previous experience few months ago."
Cons: "Food"

Pros: "Crew members were friendly."
Cons: "Bathrooms need freshners, many passenger, infants , kids use it. It smell not unclean ."

Pros: "All the full service airlines are pretty good in the air. But what sets apart Lufthansa is it's ground staff. On the previous occasion I had left behind my waist bag on the seat containing passports, cash and cards. Their lost and found desk retrieved it quickly, absolutely intact. On the last occasion, my mother in law, who is over 85 was taken care of very well at not only Delhi but especially at the Frankfurt airport. I must truly acknowledge young lady Jessica's efforts, in ensuring that everything was handled very caringly by her personally, for an old lady at the Frankfurt airport."

Pros: "Good selection of movies"
Cons: "The food was soggy and not the greatest"

Pros: "Treated with kindness and courtesy by ground and cabin staff."

Pros: "Window seats on the upper deck have additional luggage storage bins and seem to have more leg room than seats on the main deck."
Cons: "Keep all babies in one section of the aircraft"

Pros: "Staff were efficient and friendly, constantly offering juice and water."
Cons: "Boarding could have been a lot better organized they need to do it the same way Lufthansa does in Los Angeles"

Pros: "Generally like Lufthansa service - have been flying the airline for 15 years+ Pilots are always excellent"
Cons: "Every flight (to and from India) seems to have the chicken option run out. Why not order accordingly? Had a bad seating experience. LH.com showed that I had completed the boarding process. But when I went to the counter, my seat was changed without my consent (to a worse seat), and I was told that the online process wasn't complete!! Then the website should say accordingly. It's really annoying when this happens. I think the ground crew in New Delhi duped me. At one point, my call button for my meal was ignored for ~30 minutes on the plane. And then I was told there was no more chicken, and handed a veggie wrap. One wonders whether I could have gotten chicken 30 minutes ago!"

Cons: "They made me sit next to a special needs person and did not warn me. I didn’t signup to keep helping the elderly."

Cons: "Two flights delayed then no bags when we got to Chicago- disappointing and annoying. Great to arrive with no coats in winter!"

Pros: "Great service, on time departures and arrivals, lie flat seats in business class. The planes were relatively new. Waiting lounges at Delhi and Frankfurt are well stocked with food."
Cons: "Almost nothing"

Pros: "Staff and flight were great. We were surrounded by kind of rude flyers. They complained when my husband moved the seat back. And they were just standing in the aisle most of the time. Person in front of me stretched her arms over the seat so her hands were dangling in front of me and fingers in my screen. I know we were in coach, but maybe another inch of separation would be nice for such long flights."
Cons: "See above."

Pros: "I like the lufthansa Flight. The Crew was Amazing."
Cons: "I didn't like there UNITED Flight merger/connecting flight. United flights are not comfortable at all especially seat's cushion. There in-flight Touch Screens are pathetic. Either United Airlines need to upgrade there planes or Lufthansa should think of avoiding them"

Pros: "Aircraft"
Cons: "Food"

Cons: "My wife has an I797 document. Lufthansa didn't recognize it and I had to book her a business class flight on Qatar airways."

Pros: "Movie choices"
Cons: "Crew was very very rude , special meals were not provided in spite of being confirmed many weeks before"

Cons: "bad business class experience, requested assistance 2 but only one came that alsoafter so much hassel will never travel or recommend"

Pros: "Courteous service."
Cons: "Food is bland, unimaginative and below par. No english news papers."

Cons: "Flight was an hour and a half late!"

Pros: "The airlines gives the best flights possible."

Pros: "Ground Staff helpful. Cockpit pilots communicated effectively. Cabin staff was courteous."
Cons: "The wait prior to takeoff. Flight departed late. The gate counters at IGIA, New Delhi were allowing some passengers to pre-board early even though the passenger was not senior citizen or handicapped, or family with children. Food from New Delhi to Frankfurt was less than optimal in taste."

Pros: "Great services and very good food."

Pros: "Food snacks were awful."

Pros: "Very polite and helpful staff"
Cons: "Food could be better"

Pros: "I appreciated the advance boarding for families traveling with younger children. Plenty of time to settle in with the kiddos."

Cons: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."

Cons: "Everything was good"

Pros: "The flight was on time. Boarding was easy. There was plenty of room for hand luggage."
Cons: "Seats were not super comfortable."

Pros: "Best flying experience ever. Loved the new aircraft. Crew was exceptional. Service (food, drinks) was wonderful. Loved the continuous water offered. Very comfortable seats and great entertainment. Loved the 5 restrooms downstairs! Great design! Very impressed and I don't impress easily."
Cons: "I may have misunderstood but I thought I heard my Galaxy S7 had to be turned off (not able to use in airplane mode). Really just curious why (if I heard correctly)."

Cons: "wheel chair crew ignored us during boarding. my mother had to walk to the gate which was very difficult"

Pros: "On time."
Cons: "changing seat assignment"

Cons: "Leg space is tight"

Pros: "Checkin was timely and the agent helpful!"
Cons: "The immigration line was way too long in New Delhi."

Pros: "The airbus seating was comfortable. It was my first time in this type of plane, and it was a great experience, even in coach class. The crew was great. I gave respects and received 10X more. Thank you Lufthansa!"
Cons: "I don't eat much on long flights so I don't have much to share, though I did feel that food quality can be better. To be fair, the same comments apply to all other airlines that I have flown, with Emirates being the exception. No big issues for me personally, though."

Pros: "Everything was great. Never flying again from any other flight"

Pros: "Flying Lufthansa is a much more enjoyable experience than the US based airlines. The seating is alway going to be cramped but the crew is a lot nicer than any of the US based carriers. The flight reached right on time."
Cons: "Seating is cramped"

Pros: "I was impressed by the entertainment selection in economy. Also they always had a vegetarian meal for me. The crew on the flight team were always super professional & very pleasant. I enjoyed my flights more because of them."

Pros: "The crew were amazing; very helpful, polite and caring"
Cons: "Food should be less but better quality"

Pros: "Good crew, ready to help and generous"
Cons: "Seats too small, room around seat too little, hit my knees on seat in front....OK for A 3 HOUR FLIGHT BUT NOT AN OVERNIGHT."

Pros: "clean bathroom. comfortable seats"

Cons: "No prior information was given about the requirement of a Schengen visa to travel between Munich and Frankfurt. At the time of check in I was informed that i cannot travel and either need to go back home or purchase a full price ticket on the spot. It was the worst experience of my life !! Worst behavior exhibited by the airport Lufthansa staff at Delhi airport. Least considerate. It felt like extortion of money. I have had missed flights before and the airline has always taken care of me but this was just terrible. Worst was that this happens on a regular basis and yet customers are not informed of a need for a Schengen visa. Finally after begging and begging i had to pay to get on a flight to Frankfurt."

Pros: "It was very nice experience traveling by this flight. Every thing went very smoothly. crew members were very respectful and caring. Food was good"
Cons: "Airplane should have little bit more room between seats and foot rest for passengers' comfort in the economy class."

Pros: "Lufthansa has maintained its reputation. Very good and helpful staff and nothing to complain about services."

Pros: "The flight was fast. Crew was good"
Cons: "Just some small biscuits to eat"

Pros: "The flight itself encountered little or no turbulence and was on time"
Cons: "Couldn't understand announcements in English . Crew did not seem very interested in passengers. We were promised seats with extra leg room - and paid for them but didn't get them."