Crew from ground is great but the aircraft is small and last 3 rows luggage section was occupied by crew so no space for travelers. Food was OK
From Chennai to abu dabhi Abudabhi to Chicago Both flights are good , good service too
Air hostesses were great. Food was good. Flat bed is not that flat or comfortable.
Seats were very comfortable and the staff too was very friendly.
Flight got canceled due to Middle East conflict. Just fly hasn’t refunded me the money
Business class ticket should include lounge access and seat selection. The food quality and varieties should be more. It was surpirise that no dessert was offered.
It was great! Kept the time. Provided what was promised
Nice crew , clean cabin , food was delayed due to problem with the quantity .
Online was good boarding also but a child was crying all the way with no intervention from crew member.
The flight was small and was not cool very bad
More entertainment channels and better food, whatever food requirement you select.
The flight from NY to Bangalore was very good but the return flight from Bahrain to NY was mediocre
Very poor experience, passengers and were not social and started a troubled with other passengers and a fight erupted
Had to discuss more than 15 min regarding wheelchair they gave only at the start location. No food serv in 1 st flight. Considering flight started at 10:00 pm so had to starve for dinner. Checkin screw was polite. Food in 2 nd and 3 rd flights was not good. It was too cold in the flights. Had to ask for blankets. Missed quality all thru, though the fare was on higher side
I like it very much. Gulf Air is always the topper rank of the world. I love it very much.
The entertainment on board was really poor. The map doesn’t give enough information and the movies have arabic subtitles, you can’t choose. The stuff wasn’t very friendly and the breakfast really poor. The food must not be spicy! They didn’t have enough drinks.
It was a great experience, can’t wait to do it again soon!!
This itineray had to be cancelled as the connection time in Paris was only 55 min which is below the 90 min required by Paris airport. Nether Chat deal/Kayak, nor Gulf air nor American Air picked on that. I called American Air for unrelated question was then told that boarding would be denied due to the short connection time. This should have been an automatic notification from Chat deal/ Kayak or Gulf air and itinery cancelled. What is the point of inconveniencing the passenger?? The return has still not be refunded. Shame on Gulf Air, very poor customer service for an airline that has so good flight crew!
all good. crew wasnt attentive to the announcements they were making about the flight. made several mistakes at several tines while announcing destination, arrival time. first officer made this mistake too.
New aircraft, new and modern. Crew could be a little more smiling.
I do not have any issue after travelling but not able to return back to Newyork because my flight is cancelled. Requested to refund my full amount.
Food is terrible, service is not good. Staff were not personable and rushed food service.
The onboarding was extremely confusing. Had to climb the stairs to plan from tarmac with carryon bags in hand. No apologies for inconvenience. Overall not quite pleasant experience.
Boarding /lounge :Chaotic boarding , business /first class had a dedicated line but it was upto to the passenger to figure out and use those lines .Oasis lounge is clean but tiny so it felt over crowded . Neither the food nor amenities felt business/first class . Cabin and tech : 2-2-2 configuration needs to go . Leg space is cramped , headsets didn’t work . WIFI does exist or didn’t work on the entire 20 hour journey . Food and crew : Preordered “Hindu Non vegetarian” meal , crew was clueless , they didn’t even bother to ask if they weren’t sure what that meant . Served mediocre vegetarian food though menu had chicken /lamb options . In short , worst business class experience of all the airlines I flew to date . Not sure if there is one area they compete in let alone excel … avoid if you can .
Everything was good and no points to complain. Food is always a tricky concept. Sometimes you like it and sometimes you don’t. Food was redundant from Kuwait City to NY-JFK.
Comfortable seats. Be aware there is no alcohol on this airline.
Seats were comfortable. Be aware there is no alcohol on this airline.
It was very nice flight only suggestions to upload recent videos and English subtitles. Thanks
Food quality should be upgrade. Plastic spoons looks like not good as well as food quality not up to the mark.
Not much on entertainment, food was good but not delicious, flight was on time
I paid for the services but when I reached the gate there are only few chairs ( around 12)!! This is not accepted. Also the female employer delyed me just to check the weight of my family bags ( so that bags do not overweight 10 kg). One bag was only 6 kg while another was 11.9 kg so she refused to let me pass until I reduced the 1.9 exra kg and transfer it to the 6 kg bag!! I told her all emplyers are understanding and make a total! You shoud teach yr employers how to behave in such situation. Thanks.
Friendly staff from check in until the crew very helpful and smooth
Departed late Arrived about 40 minutes late The plane parked at the domestic terminal requiring transfer back to international arrivals
Very bad no tv no water no food absolute pathetic ! Couldn’t take zam zam ! No free zam zam water allowance! Dont travel
Poor airlines no infotainment system no food not even water was offered… absolutely not recommended! Nasmiles was not counted couldnt log in flynas app ! The app doesnt work with booking PNR! Please dont fly on these pathetic budget airlines!
Overall a poor experience…. No infotainment system no charging port no food was offered! Not recommended
It was hot inside as the air conditioner was not working and the crew members were not courteous
the seat you book will always be taken by someone else..…
In the future, it is preferable to provide free snacks
Very poor Customer service…the girl at the check in desk was horrible. her service was not even close to world standard but I think Flynass can improve and learn to treat their customers better
Worst Airline Experience of My Life – I Would Never Fly EgyptAir Again Our family of four traveled from Makkah to Washington Dulles (IAD) with a connection in Cairo, and it was by far the worst airline experience we have ever had. Our problems began before we even reached Cairo. The aircraft made what felt like an extremely hard and rapid descent, causing severe ear pain for me and my children. My son was crying in pain. When I asked a flight attendant for earplugs or any assistance, she simply replied that they had nothing. At Cairo Airport, EgyptAir left us and three other connecting passengers in a deserted area away from the terminal. Despite a three-hour layover, multiple requests for help, and shuttle vans passing every few minutes, the staff refused to assist us. Only after another passenger loudly confronted the staff were we finally allowed onto a shuttle, leaving us with barely an hour before departure. The onboard experience was just as disappointing. A middle-aged male crew member was rude and dismissive. During our 13-hour flight, no one offered us water, our call button was ignored, and meal trays remained in front of us until I had to repeatedly ask for them to be removed. The food was unpleasant, the aircraft was dirty, and the seats and windows were covered with fingerprints and grime. Cairo Airport itself was shockingly dirty and poorly maintained. I have flown with Emirates and Etihad Airways, and the difference is remarkable. Those airlines prioritize professionalism, cleanliness, safety, and customer service. EgyptAir did not. This experience was stressful, exhausting, and unacceptable for my family. I am sharing it because I do not want other families to go through the same ordeal. I will be telling my family, friends, colleagues, and anyone considering EgyptAir about what we experienced so they can make an informed decision. If I could give zero stars, I would. Based on our experience, I cannot recommend EgyptAir to anyone.
During the direct flight to egypt with egyptair the crew was very rude and forced me to accept food when i had asked if they had juice because i was not hungry and did not want the food he just yelled and gave me the food and so i asked my husband to ask him in arabic to take the food back because i did not ask for this and he told my husband to keep the food my husband is palestianian jordanian and i am irish american so clearly some discrimination towards me took part here not my husband as he respected my husband in his tone , i had been to egypt alone before and other parts of the middle east alone long before i met my husband and i have traveled with my family since a baby by plane for extra perspective as half my family is upstate new york and the other half texas . So every year of my life on planes before solo traveling and this is the only time my entire life i was given by force food on a plane by a flight attendant and yelled at to keep the food and felt unsafe the entire flight to egypt and the entire return flight from egypt because the plane was not the best quality and the return flight the entire flight the air conditioning among other things did not work . I will definitely try my best to find other options in future travels to egypt as i love egypt and loved egypt long before being married to my husband and i will be back even if alone .
Hello, I did not take the flight from IAD to Cairo- Istanbul on July 14 and could not travel because my next flight was from Istanbul to Tehran. Due to the tension there, I was advised to not to travel. Indeed, I was at the IAD airport at the boarding time 9am, on july 14, I informed egypt air counter head then that I am not taking the flight to Cairo and istanbul!, the team head gave me the contact of local office of egyptair in vienna, VA but they were not in the office on July 14 and I left three voice messages and email explaining my situation to them, but no reply came back from Egyptair Virginia office yet.!! I then informed underpricer customer support on whatsup about the situation and there auto reply sustem said that the support team would call to arrange for rescheduling or refund. but no one contact me yet. Can you provide proper support ?? Thank you Alaa Mohseni B 703655 1662 conf no. CYFFHW
Overall it was a good flight like any other normal flight staff could a littler nicer pretty short and was their to do their job so overall good services can’t complain
The experience exceeded my expectations and reflected the significant progress.
My flight was great. Service by the crew was great. Only issue I had wss it got extremely warm mid way thru the flight. To the point it was a little uncomfortable
As usual, the flight was late with the typical excuse of "a technical issue beyond our control." This is the same excuse they use every late flight which is EVERY flight.
To be honest, there has been a significant improvement in the level of EgyptAir in terms of service and food quality.
Flight was delayed for 3 hrs and there is nothing at the terminal except going back through security again. Food was offered but no vegetarian option
The worst experience ever, me and my little daughter suffered a lot on this trip. If there is zero or below-zero evaluation, definitely, I will give them.
