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Very good experience. All of the details made this experience very positive.

Business class was roomy and comfortable however, the entertainment screen was very dark and hard to see.

I meant this flight was not good, the one from Tirana to Frankfurt was better!

The crew was exceptionally polite and caring. The plane was comfortable. Great experience. Will fly more on Air India because of this experience.

The flight attendants were rude in the DEL to FRA flight. The transfer between the two flights at Frankfurt International Airport was an unpleasant experience. The airplane was never parked at the terminal, but was deboarded instead on the tarmac itself. For those passengers in need of a wheelchair, it was a nightmare to come down the stairs and then rush across the airport to catch the connecting flight from FRA to IAH. Upon arriving at IAH, it was informed that the luggage had not arrived. Would make it a point never to travel with Lufthansa again.

I’m glad the bus waited for me to connect me to my next flight since we were delayed. Flight was good.

Entertainment system is old, touch screen isn’t working properly. New movies should be added atleast once a month Should provide toothbrush and toothpaste at least when asked.

The experience was great. A330 needs an upgrade between RDU and FRA and vice-versa.

Flight ride was good, crew members were great however they need to hire some better food caterer.

You gave me a “Never fly Lufthansa” experience for life. You charged me $1760 for reinstating my ticket on a cancelled flight. Service at the airport was terrible. I’m convinced that I should never fly Lufthansa.