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The flight attendants were rude in the DEL to FRA flight. The transfer between the two flights at Frankfurt International Airport was an unpleasant experience. The airplane was never parked at the terminal, but was deboarded instead on the tarmac itself. For those passengers in need of a wheelchair, it was a nightmare to come down the stairs and then rush across the airport to catch the connecting flight from FRA to IAH. Upon arriving at IAH, it was informed that the luggage had not arrived. Would make it a point never to travel with Lufthansa again.

I’m glad the bus waited for me to connect me to my next flight since we were delayed. Flight was good.

Entertainment system is old, touch screen isn’t working properly. New movies should be added atleast once a month Should provide toothbrush and toothpaste at least when asked.

The experience was great. A330 needs an upgrade between RDU and FRA and vice-versa.

Flight ride was good, crew members were great however they need to hire some better food caterer.

You gave me a “Never fly Lufthansa” experience for life. You charged me $1760 for reinstating my ticket on a cancelled flight. Service at the airport was terrible. I’m convinced that I should never fly Lufthansa.

The flight to Frankfurt was delayed. Consequently the connecting flight to Seattle could not be boarded. Lufthansa accommodated in a Cattle Class Flight where the Seats and foods were horrible. I had only Hobson’s Choice and boarded the flight and reached Seattle 3hours later than my scheduled arrival.

Amazing! The food was great! Best airline meal ever. The crew was so nice and pleasant.

The agent, who took my mother to her gate, kept talking with one of her male coworkers and treating my mother like a sack of potatoes. She was ignoring my questions because she was too busy flirting with her male colleague. This was a very unprofessional behavior. We also had to wait for close to half an hour for an agent to arrive.

Rushed due to connecting Lufthansa flight delay Seating very tight and uncomfortable with poor leg room Long lines for rest room