Daily cleaning, installation of cabin HEPA filters on flights from Germany to Vadodara
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Scores according to KAYAK customer reviews
Pros: "Crew were great!"
Cons: "Delaying the flight by 35 minutes meant I would likely miss my connection. I booked another flight just in case for an hour and a half later. Then delays departing mean that I almost missed my second flight. Thanks to lead cabin crew's assistance and the ground crew at HKIA I made the connection to Shanghai by a minute or two. Boarding was a bit disorganized."
Cons: "The entertainment system doesn't work at all."
Pros: "Crew was ok , seat was ok Thank you"
Cons: "Newark airport flight was delay about 45minutes. Also did not get luggage ( all three bags) Thanks"
Pros: "The seat was fine for the aircraft."
Cons: "Horrendous delays causing expensive rebooking of flights. Zero customer service when the delay was the fault of Air India. Horrible boarding process and no intervention by crew when passengers threw fits about their seats and tried to switch in complicated manners, when we were already delayed."
Pros: "Actually ther nothing to like except it’s a direct flight"
Cons: "The service is very very poor compared with any other competitor in each and every aspect including fare and service. They should be ashamed to charge/ sell the seats which have problems. The entertainment system wasn’t working for me for a paid seat and unfortunately they also couldn’t turn it off completely until half of my journey and finally they covered the monitors with blankets to stop the light so that we were able to sleep just for 3 hours out of 15 hour journey. Again this is for a paid seat and they proudly say it’s the same issue for atleast 40% of the seats"
Pros: "Flight crew was helpful"
Cons: "Old plane, entertainment didn’t work."
Cons: "The seats on the plane were actually broken that we were assigned. When we asked to be moved, our new seats were broken too but not as badly broken, so we basically had to pick the lesser of 2 evils. Avoid flying air India if at all possible."
Pros: "Staff behaviour is good."
Cons: "The takeoff is always delayed. Food quality is substandard."
Pros: "Very good service Very good choice of entertainment"
Cons: "Lounge in Delhi sub par Bangalore connecting flight was late"
Pros: "The price and that it was a direct flight"
Cons: "Video didn’t work and there was no entertainment"
Cons: "No response in providing wheelchair assistance even though we requested via online/ calling airlines customer service/ Requesting Crew after landing."
Pros: "Overall good flight"
Cons: "Was late by about 1 hr"
Pros: "Pretty comfy. Most staff is decent."
Cons: "Infotainment system is hard to use and always half broken."
Cons: "Vegetarian food was over by the time I came from bathroom even though it was registered in advance."
Cons: "Our luggage did not arrive with us. It came 24 hours later."
Pros: "Good crew members"
Cons: "Fewer entertainment options"
Cons: "Narrow seats/ lousy frequent meals/ Limited poor functioning entertainment"
Cons: "My travel agent in India emphatically said that we did not require visas. We did not find out otherwise until we were at the gate in New York."
Cons: "Bad entertainment system the screens fell down on sleeping people’s heads. My screen was frozen as was most of the other passengers screens"
Pros: "Unfortunately the tvs were down for the whole flights. When i reported they did not fixed till the end of flight."
Pros: "Liked everything"
Cons: "Liked everything"
Cons: "Poor upkeep of aircraft, Limited entertainment option, bad attitude staff."
Pros: "I head 3 seats so very comfortable. No toilet paper in one bathroom.kid"
Cons: "TV screen was not working."
Pros: "Service & discipline of staff"
Cons: "The flight crew did not do a check before takeoff. There were many seats in the recliner positions, the were children and adults standing during takeoff. When the meal was served there was good all over the cabin floor and hot coffee was spilled on my hand and lap while the flight crew was serving the person next to me."
Cons: "Additionally, my friend travelling with me got a business class upgrade for free which the agent did not entertain when I asked. The seat assignment was with a severely obese person and they did not change when I asked, though the flight was pretty empty and people were using 3 seats to sleep and fly all the way back."
Pros: "The schedule of the flight. Good legroom compared to other international airlines. Better elbow space."
Cons: "1. Very bad entertainment system. Unable to use entertainment system with remote or by direct finger clicks. The delay between clicks and the action response on screen is too huge...these look like systems from last century...please upgrade !!!! 2. Crew members are not courteous. They ignore requests made by passengers. Looks like they just hate all passengers in their hearts."
Pros: "Good service"
Cons: "Good snack provided"
Pros: "The entertainment was pretty good. Megar selection, but good quaility. The flight was on time. The leg room was pretty good and the seats reclined back far."
Cons: "-food was poor: too spicy, stale bread. Breakfast was also stale. -the flight attendant ignored my call button request, even cancelled it twice before coming over. Then rolled his eyes at my request for a pillow. -They fumigated the cabin. I'm not kidding. They popped these aerosol canisters and walked around the cabin. I have no idea why. The flight was from NYC to London Heathrow. This was unpleasant to say the least. -since it's a cheap airline, the clientele was as to be expected. Some guy jumped in the lavatory in front of me after I waited 20 mins. The boarding process was like the line for the lifeboats on the titanic. -they played some traditional Indian music during landing. I understand it's AirIndia, but if I wanted music playing I'd have put it on myself. It seemed intrusive and strange. -they "misplaced" our luggage. It didn't come out of the carousel. Bags claim said it's "somewhere in the airport". Myself and about 30 people waited 40 mins for them to find our bags. At least they didn't go with the connecting flight to India? -we deplaned on the tarmac and took buses to the terminal. Once there, AirIndia staff asked us to produce our bording passes again. One women said she threw hers away, since we were already off the plane. They yelled at her saying it made "it" easier for them to process. I have no idea why they needed to see them once we were at our destination."
Cons: "Mumbai ground staff helpful & pleasant."
Cons: "Was said connecting flight left even before the time. They dint care to transfer the baggage or give food coupons to passengers . There were no one to assist or to let us know wats gng on"
Pros: "Price, spacious seats"
Cons: "Made to wait 30 mins in line past boarding announcement "for some VIP"; classic Indian style. Flight was subsequently late over 30 minutes. Sandwich was stale, wrapped in kitchen wrap. Would rather not have them even serve sandwiches."
Cons: "just 1 drinks service on a 16 hour long flight"
Pros: "Seats are not good some issue with the extracted mode."
Cons: "Comfort level"
Pros: "Given the price at which i booked the round trip ($864), it was a decent enough flight. Staff was fairly cooperative."
Cons: "Headphone plug was broken. Didnt ask fr replacement as i got my own on board."
Pros: "Friendly crew and nice Food"
Pros: "Air India is the best airline ever"
Cons: "the entertainment did not work, bathroom were not clean,"
Pros: "The food and entertainment."
Cons: "Air India constantly rescheduled my flights without permission. Originally, I had anywhere from a two to no more than four-hour layover. However, it continued to reschedule my flight and connecting flight making me wait well over eight hours to get home each time. This is a huge inconvenience and should not happen."
Pros: "Food is good.. and overall travel experience is also nice"
Cons: "The transit in Delhi require change of baggage. It will be better if they transfer completely throughout the travel"
Pros: "On time"
Cons: "Chang the carpet on the plane, looks like a carpet from motel 6, old dirty"
Pros: "Pleasant ride. Attentive Staff. Clean airplane."
Cons: "Delayed departure. No entertainment available."
Pros: "Flight was as expected. On time, and no issues encountered."
Cons: "Passengers with a lack of understanding of hygienic principles. I mean come on people, quit coughing and sneezing out into the open air. Air India hosts and hostesses definitely earned my sympathies that day."
Pros: "Around 10:30 am passengers on my flight who did not have any checkin luggage were offered an earlier flight, which was excellent and quick thinking."
Cons: "It was Boghi in Chennai on the day of my travel unfortunately and smog filled the air reducing visibility for all. The flight was originally scheduled for 9:30 AM and was, understandably, severely delayed even by the time I arrived at the airport. It would be ignorant of me to fault the airlines for abiding by safety regulations enforced by ATC. The execution of the plane transfer could have been far better. I strongly suggest that a procedure is written to reduce stress for all parties involved in such situations. It seemed quite unprofessional as there were passengers waiting, confused about what to do next as we weren't given clear instructions on how to transfer terminals, go through security checks, and acquire the appropriate boarding passes. While the air india employees were agile in their actions, they were visibly uncertain, which did not inspire confidence in us passengers. Once I had boarded the alternate flight, I was appreciative, but I strongly suggest that for everyone's sake a precedent is set."
Pros: "The plane had top of line facilities. great experience."
Cons: "ill mannered children and the parents not caring at all. Passengers need to be more considerate especially tot he Flight crew."
Pros: "The service during the flight was very good."
Cons: "The ground staff at check- in counter was slow, rude and un accommodating. He almost made me miss my international flight. I was ready to pay for exceeding the baggage allowance, but the agent caused me so much grief and hassle. I would not fly by Air India again."
Pros: "Timely and relatively painless boarding"
Airlines flying from Germany to Vadodara have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Germany to Vadodara
Masks required on board, masks provided on flights from Germany to Vadodara
Social distancing seating
Middle seats unavailable to book on flights from Germany to Vadodara
Testing for antibodies, testing for symptoms for flights from Germany to Vadodara
Waiving of change fees. Search flexible flights from Germany to Vadodara