Daily cleaning, installation of cabin HEPA filters on flights from Georgia to Pune
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Scores according to KAYAK customer reviews
Pros: "Overall good flight"
Cons: "Free snacks and drinks"
Pros: "Free Wifi"
Cons: "Free Wifi all over the flight"
Cons: "Seat was broken. Reclines without requesting. Tray also needs attention. Seat 15C"
Pros: "I flew with my sister who has disability. Check in was very smooth and the Spanish lady who checked us in at Heathrow airport took our hand luggage which was really nice as we could just take care of our wheelchair."
Cons: "BA should consider to serve complementary coffee and tea on board. Such a little thing, but could make a huge difference."
Cons: "Food was below average"
Pros: "Good entertainment options"
Cons: "The armrests did not fully extend, making the seat incredibly uncomfortable for my husband...the flight crew did not seem to care..."
Pros: "We made very good time. Crew members were courteous and helpful. Check in was very easy. ."
Cons: "Uncomfortable and tight seating on the 787. No room to walk around on 7 + hour trip."
Pros: "Excellent crew and good food."
Pros: "In-flight entertainment was good."
Cons: "Food choices were not good-cold creme cheese tomato sandwich for breakfast and horrible curry chicken for dinner. Staff was young and seemed somewhat inexperienced. They were constantly rushing and couldn’t keep up with servicing customers. When we looked at a make steward to let him know that we were finished with our trays, his response was “give me a second!” Unacceptable customer service!!!"
Pros: "Landing and disembarking"
Cons: "Paying $275 to upgrade and experiencing one of worst flights and service I’ve travelled. No water supply for hot beverages, wash hands or brush teeth during eight hour international flight, not given special diet meal requested as crew unable to locate it, Entertainment monitor not working or housed in seat back correctly to adjust angle, remote handset buttons barely working to watch or make selections, unable to call cabin crew who did not visit through cabin for approximately two and half hours as ‘assumed most passengers were sleeping’, no wine choice only Sauvignon blanc and I wanted Chardonnay so had nothing. Breakfast ‘special diet request’ meal was cold hard bagel with colourful lump of cream cheese, which seemed to be what everyone else had. No orange juice, grapefruit that can’t take medication with, so had nothing to drink except allotted splash of water into small paper cup. Dreadful journey"
Pros: "More leg room"
Cons: "Cancelled our flight and cost us a lot of money. Then Rebooked us through another carrier and we waited and they wouldn’t take us, said there was only two seats left and we would have to wait until the next evening for another carrier. Wow just terrible service. We drove five hours for this. I’m afraid British Airways is too big of a company and doesn’t really care!"
Pros: "One of the members of our party needed extra assistance because of an injury. We let BA know ahead of time online, and there was someone waiting to help at every connection and step of our travels. The staff and crew definitely went above and beyond to make our trip easier and more comfortable."
Pros: "The ride was very smooth! Pilot did a great job!"
Cons: "The leg room and ovearall size was very small. My husband couldn't fit his knees in ."
Pros: "Quiet and smooth flight Dinner"
Cons: "BA seat configuration in business class"
Cons: "Everything was for sale"
Pros: "Easy boarding, friendly crew."
Cons: "Food and Entertainment"
Pros: "Gatwick is very well organized, making the boarding process very smooth. The flight to Amsterdam is short - only an hour. And the crew was friendly and efficient."
Pros: "The flight attendants were polite and efficient. The flights were on time. Easy check-in."
Cons: "Our return trip was "cancelled"__ However, we were bumped and rescheduled to fly Sunday and given no options. So, the return flights definitely put a damper on our overall experience with flying BA. Hopefully, customer service will do the right thing in the end."
Pros: "The staff"
Cons: "We got delayed for 2h. Also,I traveled with BA before and I received an eye sleeping mask and a thooth brush, but this time those items were not provided. The blanket was smelling quite bad."
Pros: "Entertainment system worked well and had good selection of movies"
Cons: "Armrests didn't go up which is a problem with a toddler needing to sleep. Seat was broken so that pressure would make it lean back. Left over an hour late."
Pros: "The flight to London was fine."
Pros: "Perfect landing"
Cons: "Not enough food in a meal"
Cons: "trapped on this plane for over 3 hours and they can't even spring for a lousy soda and bag of crisps."
Cons: "Was one hour and 45 minutes late leaving Atlanta for London."
Pros: "Great plane - new and quiet"
Cons: "Cramped in the back. Ridiculously so"
Pros: "A few of us were held up on the tram. The doors were shut And they held the plane and accommodated us. For that I give 10 stars. I will always try to book British Air first"
Pros: "I really liked how neat & professional the crew were dressed. The plane was new & the seats were comfortable."
Cons: "I didn't like that beverages (like water, juice, coffee) weren't complimentary. All the flights I've been on in the U.S. offer those for free, along with a small snack."
Pros: "Easy flight"
Cons: "No food or even water was available without paying"
Pros: "Was notified many times about flight delay, but was on time. Ground personnel very congenial!"
Cons: "Seats very uncomfortable, food and coffee almost inedible! Layover in Heathrow nearly killed me after overnight flight (5 hrs. of chaotically organized airport). Unhelpful and unnecessarily officious personnel in Heathrow."
Pros: "Nothing. Zero. Zilch."
Cons: "Flight was delayed 3 hours due to a mechanical issue, per pilot before takeoff. SOMETHING happened & we were all tossed about the cabin of the plane. When it was all said & done, 1 flight attendant had a broken nose, 1 had a concussion, I hit my head in 2 spots, and a little boy hit his head & threw up. I am not a dramatic person, but I've never been on a plane & thought I was going to die – until this flight. Emergency landing in St. Louis instead of Chicago. The EMT crew on the ground? Felt like amateur hour. I have photos to back these events up."
Pros: "When crew members are cheerful and helpful. It makes all the difference about an experience. Flight crew was great."
Cons: "Seats have strip of velcro at the top of the head rest, and it catches hair."
Pros: "The crew and assistants were excelent"
Pros: "i love wverything"
Pros: "Friendly and helpful staff."
Cons: "Father with two young daughters was presented at checkin with separated seats, so we had to request others to trade with us once we were on the plane. Which they happily did. I was not able to reserve seats online for some reason; therefore the staff at check in should know that they should try to reserve three seats together for a parent traveling with two pre-teen kids."
Pros: "Nothing special at al!"
Cons: "International flights never charge baggage fees for 2nd bag. Older aircraft. Mediacore friendly by the crew. They cancelled my return flight cost me lots of head aches and money!"
Pros: "The friendly staff and the entertainment (movies) made my first international flight very enjoyable!"
Cons: "I paid $100 to sit my the person I was traveling with. I think that's overkill!"
Pros: "Nothing to talk about. Entertainment had many choices"
Cons: "Food was pathetic"
Pros: "Everyone was awesome"
Cons: "The staff was awesome"
Pros: "Check in staff was friendly, and flight attendants nice. Also liked not having to pay for the 2 servings of wine I had."
Cons: "Food was very average and was served really late, after midnight local time. Special order meals were delivered to people and then there was a long gap before everyone's else's was served. btrzkfast very ordinary, but tea was decent"
Pros: "crew attention and politeness"
Cons: "the food variety"
Pros: "I got this 'heap ti"kept from airfare.com and there was no difference to other passengers."
Pros: "They blackmailed my daughter pay an additional $940.00 for a return flight bcus here flight was over 90 days."
Cons: "Purchase was allowed by Kayak and BA. This should not have taken place."
Pros: "Nothing to state on this flight. Just a low cost flight. Minimum service for just a short distance journey."
Cons: "Minimum service as usual for a low cost flight."
Pros: "Entertainment was excellent"
Cons: "Food was okay"
Cons: "When I asked for a options, they never answered clearly."
Cons: "the plane sat on the ground after i boarded for several hours causing me to miss my connecting flight which caused my boyfriends family of 5 people to miss their next flight."
Pros: "On time"
Cons: "Take off could have been better. It was delayed, but pilot helped resolve the problem; so, it was fine."
Pros: "good planes, smooth ride"
Pros: "Newer plane it seemed."
Cons: "No meal on first Class ??"
Pros: "Food, knowledge of employees, signage great just overall a great experience"
Pros: "It was good , no complaints"
Pros: "Always love flying United. They even gave my mom the extra snacks since she mentioned how amazing the new snacks were and they were so nice!"
Pros: "Great experience they make you feel at home"
Cons: "Ride was. Little bumpy due to weather but not your fault."
Cons: "No snack was offered"
Pros: "Boarding process was quick"
Cons: "Should serve food on flights over 4 hrs"
Pros: "Everything was god!"
Cons: "Except the wifi, but it's ok!"
Pros: "Nice new seats"
Pros: "Staff was courteous and kind, very professional."
Cons: "Small snack"
Cons: "We had to sit on the runway for about 40 and it was hot on the plane"
Pros: "Very uneventful, which is provably a good thing when you just want to get to where you want to be. Service wa excellent."
Cons: "Everything for a fee."
Cons: "No food"
Pros: "Boarding was easy and quick. Staff was very friendly."
Pros: "Friendly staff, good air craft, on time."
Cons: "Wifi and tech issues."
Pros: "Board on time Friendly staff Pilot said hello"
Cons: "Very loud inside cabin. Louder than usual I should say. Seats a little snug. Also, was trying to sleep and attendant woke me up twice. Once to ask if I needed a beverage. Another time to see if I had trash."
Pros: "The people were friendly and everything went smoothly even with a little computer malfunction they got us in the air on time. Thoroughly enjoyed the the experience."
Cons: "We had no complaints."
Cons: "I paid 6$ for wifi that didn't work most of the trip-and when it did work it barely worked. No point in letting people pay for wifi that won't work"
Cons: "The free snacks were extremely salty. During the second leg of my trip, I chose to forego them. Other snacks were available for a cost."
Pros: "People were nice."
Cons: "Nice and calm."
Pros: "Everything went to well."
Cons: "Couldn't be more better."
Cons: "The delay...things happen though and the pilot was very thoughtful...he explained reasons:... Otherwise uneventful.."
Cons: "I did not like the idea of having passengers wait so long to board the plane. I already had a stressful day before arriving the airport and did not need any more delays."
Pros: "I liked the staff. Everyone was nice and hospitable."
Cons: "The ride was a bit bumpy, but sometimes that's uncontrollable."
Pros: "All was well"
Cons: "All was well"
Cons: "If we had followed the gate agents directions, we never would have made it to Denver- now we are still trying to get to Durango the next day"
Cons: "Delays delays delays"
Pros: "Very nice plane and service."
Cons: "Not much of anything."
Pros: "Able to rebook us on delta"
Cons: "Plane was delayed, then mechanical issues made us deplane"
Pros: "Clean plane, seats and on time performance"
Cons: "Not enough space to sit at the gate. There's been a trend lately to start checking all carry on bags due to space, but then you get on the plane and there's PLENTY of overhead space for your carry on."
Pros: "Safety was emphasized and carried out by the pilot and staff."
Cons: "The boarding process in Atlanta and masses of people bunched up made for a disorganized boarding process."
Pros: "Quick, simple, easy to set up. Saved us from spending overnight in Atlanta waiting on Southwest."
Cons: "Went like clockwork."
Cons: "The terminal was very hot and overcrowded"
Pros: "Being upgraded"
Cons: "Nothing was bad"
Pros: "you guys have tvs in the headrest and its spacious in the seating area. you all treated me way better than spirit airlines!"
Cons: "everything else"
Pros: "Attendants were very courteous and helpful"
Cons: "They tried to charge me 25 to check in"
Pros: "Staff was friendly and everything was timely. The operator on the phone was also great. Had the best deals for flights from Atlanta to Chicago for same day purchase."
Cons: "The seats on the Boeing 737 were very uncomfortable."
Cons: "Explanation on why it took so long to board was a vage"
Pros: "My co flyer"
Cons: "Departing do late, and this is the second time on a row"
Airlines flying from Georgia to Pune have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Georgia to Pune
Masks required on board, masks provided on flights from Georgia to Pune
Social distancing seating
Middle seats unavailable to book on flights from Georgia to Pune
Testing for antibodies, testing for symptoms for flights from Georgia to Pune
Waiving of change fees. Search flexible flights from Georgia to Pune