Connection booked by Etihad was delayed and upon arrival to counter they closed it and denied boarding although there was still 15 minutes to go . Manager Karen was very rude and did not want to listen seems there as overbooking and canceling boarding was the only solution..
They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far
Good one but just notice that you have to ask several time to get water or coffee .
It was fantastic. The flight from Chicago to Abu Dahbi was fantastic. The crew, food and service were amazing. Everything was handled by the crew member assigned to us , Nicholas, was usually done before we asked for it. Highly recommend Etihad!
The food could be better. Toilets were smelly all along
Bad. Flight was very uncomfortable with narrow and shallow seats, very little food and water. I will not fly etihad again.
Needs better seat for business class. My seat was falling apart. Also no WiFi on that flight
Etihad flight sector is a local . .give the same quality upto destination
One thing is very important is you people not giving seat arrangement together to couple, senior citizen. You have to take care of senior citizen. Do not look about money. Money is not important everywhere. Make relationship strong is very very important. I like Etiyad air line out of all air line. Food was hot and delicious. Air hostess gave very good service, nice attitude, very good behaviour. I gave 10 out of 10 marks. Thanks Jivraj
Crew member took too long time to take back leftover food plates from passenger seats. Food was nice.Easy excellent checking.Guy at checking counter was really kind and helpful.Made our checking very quickly. Leftover food should be taken back ASAP. Because in economy class passanger have narrow space . In the long journey like this, passanger have difficulties to sit with the plates.overall experience was good.
They gave away my business class seat. No explanation and no apology. Told me I had to take the downgrade if I wanted to get to India. Then no WiFi for 10 hours. Just ridiculous. We should not work with this company at Deloitte. They don’t know how to run a business.
It's hard to tell where to plug in electronics, and the port on my seat didn't work. Their entertainment system was down. Vegetarian food options were tasty. Friendly, helpful flight attendants.
Lady next to me was coughing profusely the entire flight, other lady moved seats because of it, 8 hours of that during an overnight flight is a bit much.
The seats are extra cramped if you are taller than 5’8! Spring for the extra legroom seats for sure if you have a long flight!
Very disappointed with British Airways. It has been over 24 hours and I still have not received my checked baggage or any proper update. Customer support has been unresponsive, making the situation even more frustrating. Poor baggage handling and lack of communication seriously impacted my travel experience.
Cancelled flight and re booked seats were a downgrade. British Airways said the upgrade was t available but when I checked it was but then they wouldn’t make it right
Overall ok. Best part has always been the sundae dessert.
Very good staff members with sincere passion and responsibility in their job.
The business class seating arrangement for LHR to MAA was very uncomfortable. The movie options were terrible.
Boarding was efficient and quick, crew was very attentive, seats were comfortable.
The trip with Air India was better than expected starting with the check-in and the Lounge. The flight was comfortable for a 1 hour flight.
Everything! To start with, seats, food tray table, entertainment console all are broken! Imposing duty free baggage fees for $250 as a surprise penalty cannot be appreciated! Airlines should be responsible for transferring the checked baggages to the connecting flight. Having customer go through the transfer is painful considering the travel tiredness! No soft drinks served on flight is another crumble!
Aircraft interior was in bad shape. Dirty and seats were torn in places. Entertainment system was not working and did not work through out the 14 hour flight! Several passengers had the same issue.
Boarding pass was not printed at the first port & connecting flight didn’t let me go and have wait 10 hours to get next flight.. the reason we pay more money for shorter hold time and get to destination early! Very poor service 😕😕
I did not like any thing . One of the worst flight in last 22 years of my foreign trips. In Average I have 2 trips from US to India
the arm rest was broken. Completely broken. We had three seats and all their screens were not working so I was alone on a flight with 2 little kids and no screens for them to stay busy with. it almost felt like the flight was in that shitty a state that it may not even be able to land. Will never travel on that flight again…..never
Very unprofessional staff, bumped us off from our flight and kept on lying to us with different excuses.
All the electric device ( TV) was not working. It was a very bad experience in the long flight it’s hard to sit almost 15 hours.
No kids meal. While checking in online, no way to select meals.
Food quality and selection very poor from chicago, prabably the vendor is in comparable and needs to.be taken care off. Some toilets filthy but it appeared mostly on passenger's negligence they do not use and keep it clean. Planes are too old and in bad shape erc.
