Daily cleaning, installation of cabin HEPA filters on flights from Chennai to Shanghai Pu Dong
|June||Best time to beat the crowds (11% less expensive on average)|
|March||Most popular time to fly (10% more expensive on average)|
Average price (return flight)
|₹ 34,518||(avg. price over the last 2 weeks)|
Good deal (return flight)
|₹ 377||or less|
Good deal one-way
|₹ 288||or less|
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights from Chennai to Shanghai Pudong Airport.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Shanghai Pudong Airport from Chennai is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional return ticket. You could then fly to Shanghai Pudong Airport with an airline and back to Chennai with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Shanghai Pudong Airport from Chennai up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Planes and entertainment was amazing. Flight crew very good and friendly."
Cons: "The ground staff at Amsterdam were very poor and not well organized to handle issues. Some individuals were very rude and unhelpful"
Pros: "Not bad comparatively morning flt kolkata to cmb.crew is good.clean"
Pros: "Fast and efficient."
Pros: "Plenty of leg room."
Pros: "Enjoyed the tasty food."
Cons: "gaps between seats were unbearable and have to think twice whether to travel again UL 208."
Cons: "seats are small but otherwise it is 5 star airline. love Srilankan."
Pros: "The crew were lovely. Great service from crew and good food."
Cons: "The head rests were very uncomfortable pushing your head forward. Plane was overbooked so my family couldn’t even sit together."
Cons: "Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps."
Pros: "Really good food the and crew on the plane was nice."
Cons: "In the Delhi airport we never interacted with anyone from Sri Lankan Airlines because a third party was contracted to work the counters, check us in, issue boarding passes, etc... These workers were all maybe 20 years old and possessed what seemed like zero training to do their job at all. They never had any answers and just smiled while saying “I don’t know” a million times. We were corralled and moved and waited hours while they ran around doing nothing."
Pros: "Friendly crew and great food"
Cons: "Delay to take off"
Pros: "Acceptable but not exceptional as expected"
Cons: "Unfortunately the it was a bumpy ride as most of the time the seat belt sign was on and crew had to discontinue services for a while. This was beyond airlines control. The crew did not distribute the Sri lankan landing cards onboard. This caused some confusions for first time travellers as they had to cone off the immigration queue and went to pick the card up and to complete. Some foreigners were unhappy about it."
Cons: "The airline needs to work on the human touch(crew). I did not understand why the immigration were questioning foreign travels for no reason. Lastly can’t reach the customer care number always gets disconnected."
Cons: "We really appreciate your prompt response.Your customer service guidance is supportive for us"
Pros: "comfortable timing for india."
Cons: "1.we seated at UL 604 / 52K video was not updated , one one movie was displayed. 2. Crew was asking options i food ( non veg ) but they ere delivering what they had , question is why they asked option when they don't have option of serving. 3. Crew was pathetic. They discriminate with respect to whites and Indian's. Its really bad."
Cons: "For a family of 4, 3 of us had continual problems with the sound on the entertainment system during movies, etc"
Pros: "All went well"
Cons: "Flight started on time, landed earlier, nice crew and good food good food."
Pros: "Liked the food, the service from the airline, the timings and the pricing of the ticket which was very reasonable given the time of the year."
Pros: "Menu choices were surprisingly better than I thought. It had Western, Chinese and Indian vegetarian. Good work. Keep it up !"
Cons: "Part of the travel was delayed by 2 hours (SIN to COLOMBO) on 22 Dec 2017. Online check-in is bad. I cannot change the pre-selected seat because all shown taken. Must be handled at the counter. So what is the point to do online check-in."
Pros: "Like fying in the dark ages. Our first leg crew did a great job and offered first person information about what not to miss on our tour. Pretty much everything else went from bad to worse!"
Cons: "Our bags got lost on arriving flight and in this day of advanced technology and airport security, no one could even tell “where” our two pieces of luggage was located for 4 days. Needless to say our one time trip to Sri Lanka didn’t happen the way we planned."
Pros: "On time, efficient, served a light breakfast"
Cons: "Would have looooved a coffee :P"
Pros: "Good, I intend to fly again with SriLNkan Airways"
Cons: "The food and the seating was plenty good enough, given that the ticket is economy."
Pros: "I liked the punctuality of the flight, the courtesy of the crew, the in flight meals, the comfort and the in flight entertainment with a good choice of movies and entertainment."
Pros: "Crew are very polite. Fast response."
Cons: "Entertainment for movies no so much update."
Pros: "Good service"
Cons: "The SriLankan transfer desk was difficult to find at AbuDhabi airport. Better signage is needed."
Cons: "very bad meal.Offered beef.rest of the menu was finished by the time they reached my seat.insisted on taking beef which I had never eaten. very sad and disappointing."
Pros: "The staff was super friendly and professional, the entertainment was great for such a short flight and I felt like the airplane was cleaner than normal."
Cons: "ground staff was unable to provide information about the delay"
Pros: "So good"
Cons: "Everything ran smoothly"
Cons: "SriLankan Airport and cabin attendant behave was very poor."
Pros: "Very polite and courteous Service Attitude by crew although it was a short flight."
Pros: "There smile ver good at communicating and good services I travel overseas many times every year and I would love to travel with Srilankan."
Cons: "No entertainment for 3.5 hours flight from Colombo to Dhaka"
Pros: "Comfortable flight; good seats, good service by attendants."
Cons: "Rude passengers who ignored the rules."
Cons: "aircraft and food"
Pros: "Poor food service"
Pros: "Good crew"
Cons: "Old plane"
Pros: "Modern Airbus 320-300, choice of chicken or veg in economy (4 or 5 choices in Business). Clean, shiny new airport. Feels a notch or two above Air India. Ceylon tea, of course."
Pros: "Check-in was smooth. No preference to Oneworld traveller. Quick meals."
Cons: "Offered warm water in hot weather. No entertainment Unable to check-in online."
Pros: "Chennai to Columbo was nice and easy, on time."
Cons: "No liquor served."
Pros: "Staff kept us informed and it almost boarded at the expected reschedule time. I did not go to the lounge at first, the monitor was flashing "last call" 3+ hour before we finally boarded. SriLankan staff sent me to the lounge and treated me very well. The 2nd leg was badly delayed and poorly handled for most passengers."
Cons: "Fortunately I was in Business Class. Coach was loaded onto a bus and held without air conditioning for about 30 minutes. The bus went to the plane and returned because they were not ready to board yet. Poor coach treatment of passengers."
Cons: "Make up own rules about closing gate. Difficult to contact for help."
Cons: "One hour flight delayed by 2 hrs"
Pros: "Lovely crew"
Cons: "Too short a flight!"
Pros: "I like everything , it's excellent airline"
Pros: "Food was good, flight attendants pleasant."
Cons: "Flight delayed."
Pros: "Boarding without any hassle?"
Cons: "Boarding & food."
Cons: "The plane arrived early, so they decided that they would leave early (which I've never heard of an airline doing), and forced me to leave the biz class lounge early to board, only to then wait on board for an extra 30 min for the plane to leave (at the scheduled time)."
Pros: "The crew is nice"
Cons: "No respect of distancing the seats ; all the seats were occupied. No wifi"
Pros: "How great everyone was and smooth sailing."
Cons: "Made sure the flight was not over booked."
Pros: "More leg room"
Pros: "Very friendly crew"
Cons: "In-flight system had some errors"
Pros: "Good selection of movies."
Cons: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."
Cons: "the tray was broken and the water felt all over. the flight was 1 hr delayed. All of us stood the 1 hr waiting to know what's next. We could sit."
Pros: "It was very comfortable and pleasant."
Cons: "Could be a little better the service, the dinner was late"
Cons: "Departure time was almost 2 hours late and the communication of the cabin crew regarding this issue was poor. Almost an hour went by without an update."
Pros: "All went right namely the seats but the luggage condition is the worst"
Cons: "Air France is not a low fare airlines, I had to pay 225 USD against 3 luggages which is not acceptable. We should have the right for one luggage per ticket as all other airlines. If I knew this will happen, I wouldn’t use Air France and this will be the last time I buy a ticket on Air France"
Cons: "Placed in last row w/ non-reclining seats, even though bought tix 7 months early. We travel w/ only carry-on bags. AF allows 35 kg each but only 12 kg in cabin. I asked, online, twice, if we could have a couple of extra kg for hand pieces. Rec’d only auto. luggage policy. Forced to check both bags."
Pros: "Left on time. No turbulence."
Cons: "Poor service. Terrible food. Aging aircraft. Terrible in-flight entertainment system. Really not good AirFrance."
Pros: "The crew was efficient and friendly. The plane took off on time and landed on time."
Cons: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."
Cons: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."
Cons: "They lost my luggage :("
Pros: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."
Pros: "The crew was very gentile."
Cons: "No enterteinment on the plane."
Pros: "The staff..the attentions..food."
Cons: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."
Pros: "Over all everything was great, except the bags check in"
Cons: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"
Cons: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."
Pros: "Good seat width Great movie selection Great food and drinks Nice and large A380"
Cons: "The interface of the screens seemed old Need to anticipate the needs of the customer better For example, they brought me my special meal first, but I had to wait 30 minutes later to get a drink to accompany it. The food was getting old. Did not see any newspaper/periodical selection. That would have been nice."
Cons: "Flight was delayed by 1h30min, so we arrived very late"
Cons: "Canceled flight—absolutely no notification. Convoluted rebooking in whcuhbhey lies to us about what flights we were actually on. Spent a couple hours at Delta rebooking our trip. Lost prepaid night at hotel and dinner eaecatuon plus day of vacation."
Pros: "Very helpful cabin crew and did well to communicate in English to me. Flight was on time and landed ahead of schedule"
Cons: "Entertainment system had to be rebooted as it did not work Small screen handset was not working for the entire flight food selection was not as big as KLM or China Eastern Bathroom on board was smaller than KLM or China Eastern which meant changing into more comfortable clothing for the night flight"
Pros: "Boarding for BUsiness class was fine. Seating was cramped."
Cons: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."
Cons: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."
Pros: "The flight had a delayed of 2 hours due a system issue, but the flight was comfortable, and the airplane was clean."
Cons: "I didn't like the check in, the personnel there were not so friendly and had discrepancies. We were a group of 6, and 2 of us were able to drop the bag in the check in. But the others were told that needed to wait 30 mins."
Cons: "Booked assistance and got dumped at the gate 3hrs before departure, no English spoken and didn't even ask if my mum needed the bathroom or if we wanted to do some shopping. Just in a rush to get rid of us. Flying only KLM from now."
Cons: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"
Pros: "Comfort, food and service are better than average."
Cons: "When stewardess opened overhead locker, something fell on my head."
Pros: "Nothing particular"
Cons: "Nothing particular"
Pros: "Smoothness of flight and service"
Cons: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"
Pros: "Everything was very prefect and would love to fly again."
Pros: "Whenever I travel air France I get a reminder of what customer service looks like on a flight. Incredible crew, great experience"
Pros: "Short & easy flight"
Cons: "All ok"
Pros: "Boarding and punctuality."
Cons: "Lagos boarding with rather annoying wait due to repeat hand check. Perhaps added security carried far."
Cons: "the food is terrible."
Pros: "the food"
Cons: "no room for legs"
Cons: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."
Pros: "The food was good"
Cons: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."
Pros: "It was clean The crew was very kind Food was very good Flight was on time"
Cons: "Seats were exceedingly close Screens for entertainment were small and game controls were difficult to use"
Pros: "The flight was good overall. Friendly crew good attention."
Cons: "There was a delay due to technical dificulties in previous flight. This caused a delay in take off and no AC while waiting in the plane for 40 minutes."
Pros: "The fast boarding."
Cons: "The long wait without the air conditioning until our slot in the takeoff list became available."
Pros: "The airplane was new, good food and service."
Pros: "The seats were comfortable."
Cons: "The bag did not arrive. It stayed in Paris even though my first flight was on time. Connecting at CDG was a negative experience. Not enough time and unfriendly staff at the security check."
Pros: "Boarding and such was straightforward and easy"
Cons: "Everything is uncomfortable"
Pros: "Agents kept us well informed about the delay which became more than an hour."
Cons: "The delay."
Pros: "The seat. The BC lounge , the A380 BC. The food the service all ex excellent !"
Cons: "The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all"
Pros: "Crew and seats"
Cons: "Sound system,, entertainment system should not be turned off 25min before landing"
Pros: "Food varieties are not that good"
Cons: "Make the food quality, quantity and varieties to be improved"
Pros: "The seat were comfortable."
Cons: "Crew was cold and and very matter of fact. The food was very so-so. The food items have to be purchased other the food trays served unlike Turkish Airlines and Kuwaiti Airlines."
Pros: "One of the air steward was super friendly and nice. Few others were a little curt sans smiles."
Cons: "Good leg room but seats are hard as rock."
Cons: "From chennai to Abu dhabi was very uncomfortable Abu Dhabi to London was very comfortable"
Cons: "My baggage is missed on my trip"
Pros: "I had a really good asigned seat"
Cons: "Still no Harry Potter films"
Pros: "Both planes had USB ports for charging phones. Food was better this time."
Cons: "Space for seats not enough at all. I know its economy but still...It was very expensive to pay extra to get the extra leg room for Abu Dhabi to Washington flight."
Pros: "Only process of boarding."
Cons: "Everything else was not close to other comparative airlines. Food was horrible. Just FYI, cottage cheese is not the only food for Asian vegetarians. There actually are many other options. Not enough options for entertainment. The seats for economy class were way too crammed. With the growth in technology, it would be helpful to have a USB port to charge. ELL phones."
Pros: "pretty simple flight, not too packed so I could spread out a bit, slept like a baby really -- super safe flight, I love that"
Cons: "the food, as mentioned above -- meh, you guys are better than the others but still, not so great"
Cons: "Poor service"
Cons: "Poor service"
Cons: "Flight connection was delayed by 90 minutes."
Pros: "Nothing much as an Economy passenger"
Cons: "Single lady travelling and the seat was between two men on both legs. Asked ticketing at Chennai nd he said you will get in Abu Dhabi and did not give boarding pass for the Second leg of flight. Came to Abudhabi and tried to get boarding pass for seating not between two males but the ticketing agent lied to me “ go run your flight is leaving” and gave me seating between two males for 15 hour flight requested"
Pros: "The staff were kind, professional, attentive, and each person brought a warm elegance to their interactions with patrons. My seat ate who was a stranger to me got messily sick and the attendant was gracious and helpful to her. Also the meal from Abu Dhabi to Bengaluru was the most delicious I've ever had on any flight, which includes some international first class travel."
Cons: "I have long thighs so my knees butted against the seat in front of me."
Pros: "Boarding and crew were nice"
Pros: "Staff are efficient."
Pros: "Flight left on time and arrived at destination even earlier"
Cons: "On line flight status. Since the flight arrived earlier (11:50 PM instead of 12:15 AM the next day) from Chennai to Abu Dhabi, earlier time was entered. But since the date was not changed, it showed a delay of about 11 hours."
Cons: "Seat was too tight. No foot rest"
Cons: "They only had vegeterian options for the most part even when the expectation is that they would have at least some meat choices. They ran out of the meat options quickly. The crew was very nice though and arranged for a chicken meal at the end"
Cons: "Food was bad"
Pros: "Boarding process and entertainment was good"
Cons: "Food was horrible. First of all, we didn't get what we had requested. On top of it, whatever they had provided was substandard. Especially whatever they had given as sandwich."
Pros: "The entertainment was amazing... Updated movies and all."
Cons: "The food was not Even 2 star... It was so bad tasting... Portions were for toddlers not for grow adults... And my stomachache won't go away since I ate on the flight from Abu Dhabi to NYC..."
Pros: "The crew was nice"
Cons: "Food could be improved upon and entertainment system should be available the whole flight"
Cons: "The flight was delayed and the next connecting flight was missed"
Cons: "The food was lacking. Even though it's a short flight they could have offered more than a muffin and a yogurt."
Pros: "Bad services over all"
Cons: "Lemo services"
Pros: "Selection of movie and TV shows could have been better"
Cons: "Selection of movies could be better"
Pros: "The bathrooms were clean and functioning"
Pros: "A380 is the definition of comfort. Comfortable seats."
Cons: "Airline should consider discounting the tickets in the last row as they are not recliners. Cramped for space."
Cons: "Lacking in Hosiptality"
Pros: "Punctual. Orderly pretty good crew. This flight is not that good usually"
Cons: "No space for overhead luggage. Seats are not great."
Pros: "I like the movies. Seats assignment to window in a 2 seats row are the best. They seat a chubby person who was all over my seat the whole 5 joirse"
Cons: "The flight attending crew from Chennai as well as for the Abu Dabi flight ignore request for coffee or water service. Only after turning light several times they responded. Even when they were passing the halls with water and you called them they would not stopped. I love the soft landing of all pilots flights."
Pros: "The airline was amazing, food was on time and good. I'll be honest and say this was one of the better airlines I have flown."
Pros: "i have nothing to like in the flight."
Cons: "no service you can call ten time if they come one time you lucky.very very roud crew and very discrimination place.also when i was fly los angeles to abu dhabi the guy name muhammad threat me many time for food he made mistake on my food and top on that he was threating me i hope some one in this air line take care of this but i'm not sure any one going to care for this and he was saying he is supervisor."
Cons: "The website does not allow updating of food preferences. I tried multiple times to update my preferences but it did not work well. Veg options are a must for flights originating from India as there are several passengers who prefer veg meals. However, this was not well attended to in the flight."
Pros: "Flight was good - smooth takeoff & landing. But delayed half hour in Abu Dhabi , did not make it up. Crew good but food was not tasty. My wife's specially ordered Jain vegetarian meal was inedible. Seat comfort OK but soiled by a supper in seat ahead, could not stretch legs."
Cons: "Entertainment choice for Indians limited and poor content. Unremarkable English movies & music. Quantity but not quality"
Pros: "I got upgraded to business class on this flight. This isn't something I can afford to do, but I will tell you it is substantially better."
Pros: "the journey, staff and overall experience"
Cons: "there was short delays"
Pros: "Food and entertainment are the two things I like about his airlines"
Cons: "Comfort, economy class really sucks in this airline"
Pros: "In air service"
Cons: "leg room and boarding delays"
Pros: "Liked the food Good service"
Cons: "Not attending to call button and not providing coffee or tea when I needed"
Pros: "leg rooms are good from Chennai to Abu Dhabi and in flight service was good"
Pros: "Traveled from India to Minnesota flight was nice got to sit in first class seat were larger"
Pros: "Service was competent and I commend the stewards and stewardesses for making the best of a poor situation"
Cons: "Seats are narrow and leg room is tiny. I am likely not alone in saying that I would pay a little extra for my ticket if all our seats were a bit more roomy and leg room a bit wider. And I am not talking about just your upgrades - I detest such a la carte pricing that only make money for the company without considering comfort for the customers."
Cons: "My wifi was not working for the entire trip!"
Pros: "The rest of the cree was awesome"
Cons: "One crew member was disrespectful - Her name is Brianna"
Pros: "You got me there without problems. Even the baggage got transferred. Better if seats declined more. I would pay an extra 40 to have a more seat recline."
Pros: "LITERALLY NOTHING Trashiest airline in the world"
Cons: "Customer service, boarding, check in desk, LITERALLY EVERYTHING WAS 3rd CLASS WILL NEVER FLY WITH THIS AIRLINE EVER AGAIN EVEN IF THE TICKE IS FREE WORST EXPERIENCE OF MY LIFE AND I WILL TELL EVERYONE"
Pros: "Had to cancel due to flooding at my house. Air Canada was super kind and offered me a credit. Thank you!"
Pros: "The crew ensured that all my needs were met while on the flight. Truly a pleasurable experience."
Cons: "Nothing... Can't exactly shorten the distance."
Cons: "I want to seriously complain about Air Canada and Kayak booking systems. I reserved the tickets to Shanghai but there were no place reminding me that I need Canadian VISA to connect flights between two Canadian cities. I am a Chinese citizen who is working at USA and not allowed to change flights in Canada based on the newest government rules. However, in both booking systems, there is no reminders. In my opinion, either Kayak or Air Canada can add a simple checkbox to let the potential guest choose his or her nationality status, then this kind of trouble can be mitigated. We talked and called Air Canada people but no buying. They kept saying this is our responsibility. We bought United Airline tickets at the last minutes and cost us about $2,400 because we cannot wait to get back China to prepare our wedding ceremony and US Visa interview. We are very very disappointed with Air Canada and will keep complaining about this issue. As a service supplier, how cannot you think on behalf of a customer? The air company definitely knows more about government rules than a customer. We did have mistakes of not researching government rules. However, the biggest mistake was we trusted Air Canada and Kayak who we thought had taken care of those kind of issues for us. Thanks."
Cons: "Air Canada cancelled my original flight and it was difficult to reschedule. Customer service wasn't great."
Cons: "I had to change my return ticket early because of an emergency and Air Canada charged me $481.00 whenI only paid $371.00 fora round trip. How is that possible?"
Cons: "Food was not good. Just filling. Crew was not polite when I asked for more water"
Pros: "Nice crew and service, I ate all the food :) lots of new movies !"
Cons: "I guess it is a good thing for the airline because the plane was full, although it was crowded to me."
Pros: "Good meals and services with beverages"
Pros: "Excellent service in business class: attentive, cordial, not intrusive."
Cons: "The Air Canada counter officer do not help me at all. She only told me to call Air Canada which I can not since the Shanghai office is close and the US number did not work. I ended up bought a new ticket with AA."
Pros: "It is always a pleasure to fly with Air Canada! The staff is always friendly and helpful and they provide great in-flight entertainment."
Cons: "Not enough bathrooms on this plane, constant line for bathroom."
Pros: "Pretty much nothing, this goddamn company has so little to compensate for the great inconvenience they provide in mismanaging our flights."
Cons: "I was delayed significantly for both flights on my round-trip and all Air Canada can offer is 15% off my next flight with them. What an embarrassment this company is to be the official airline of Canada. They should change their name to Air Rouge and allow some other company earn Canada in the name. What absolute trash honestly, if you like delays because the plane has a technical problem and they can't even sort out a back up plane within 6 hours, at their headquarters with all these hangers and planes at their disposal, then at least you'll get 15% off your next delayed flight with them."
Pros: "The people at the front desk in gander were great"
Cons: "There were delayed at every stop. I had a 9 hour delay because the flight attendant had food poisoning. How was there not a replacement?"
Cons: "That there was no meal included. Only ordering extra through the cafe catalog"
Pros: "Service before boarding was excellent. Checking in as long as the boarding time was efficient and fast. In flight service was okay, flight crew was helpful and friendly. The selection of entertainment was excellent. Good international films, in addition to the monocles 24 hours radio station. However, the food was mediocre, there was not enough food for a flight of 11 hours."
Cons: "I didn't like the amount and selection of food."
Pros: "Business Class on the Dreamliner 787 was a great experience. The flight crew was great. Everything at Pearson and at YVR went smoothly today."
Pros: "That we arrived, finally, safely and our bags did too."
Cons: "The kiosk at checking was unable to process our boarding pass so we had to wait in line to see an agent to check in and take our bags. There were 3 lines, but people who arrived after us were taken care of before us. It was not organized. Our flight was delayed and the waiting area at Laguardia was so crowded. I fly Air Canada as seldom as possible because there's almost always something that complicates the trip. Our daughter booked these flights so we could visit her for Mothers Day."
Pros: "The ciabatta buns served with the regular meals, looked lovely, as did the regular meat meals. Unfortunately, I ordered the Hindu Vegetarian meal."
Cons: "Usually the Hindu Vegetarian meals are quite nice, but these ones were not. I have eaten a lot of Indian and Middle Eastern food, and I could not identify what this was supposed to be. The basmati rice had the consistency of oatmeal. The first meal was tasteless and the second meal had too much hot spice, but still no flavour. The bread they gave with the meal was tiny and tasteless compared to the lovely ciabatta rolls served with the regular meals."
Pros: "The crew were terrific, business class splendid, information readily available but not incessant."
Cons: "We left 90 minutes late: 30 minutes because Air Canada arrived in Shanghai late, then another hour because we'd missed our window. As a result, I missed my connection and had to spend the night in an airport hotel in Montreal (which Air Canada paid for). These things happen, and they were very professional and sympathetic about it, but under the circumstances I can't give it more than 3 stars overall."
Pros: "The staff is old school and very hard on single travelers who are not white Very rude when I asked some questions ,,.. They seem to think low bout the bout their Indian customers .. They need to be educated some of the Indians can be law abiding and decent people who Can be citiEns of Europe or the US Their thinkng is very racial or prehistoric Only reason I didn't make a scene of it is because I was jet lagged Be careful next time or just don't give me a ticket !!"
Cons: "Racist MF staff"
Pros: "The crew was lovely and made the trip easy."
Cons: "The boarding process was very strange. The "zone" loading makes no sense because I was at a window seat and other people had already sat down, so they had to get up so that I could go to my seat. Also the entertainment selection is very limited and poorly curated. I would recommend downloading Netflix shows on ur device before using their service."
Pros: "politeness of staff"
Cons: "all was great"
Pros: "Food and movies were good"
Cons: "I received a boarding pass in AMD for all my flights, when at the gate in paris the agent said we have to give you a new boarding pass and seat. I had window prior, now it was the MIDDLE SEAT!!!! They said they couldnt do anything about it because Air India changed it and they couldnt do anything about it. Especially since the flight was also full. Not Air Canada's fault, but the expererince of middle seat is TERRIBLE."
Cons: "my language has been lost !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Pros: "Clean cabin, nice airplane"
Cons: "The plane was late enough to turn a commuter flight into a complete waste of an afternoon!"
Pros: "The entertainment"
Cons: "Having to pay to have a bit of extra comfor while traveling with a 14 months old"
Pros: "The new flight was direct and with Lufthansa to my final destination."
Cons: "Air Canada overbooked their Frankfurt to Montreal flight, and they did bot have any seats for me on that plane although I booked 3 months in advance."
Pros: "The crew was especially friendly and helpful."
Cons: "A lady threw up on my hardcover book. And I had to move from a windo to a middle seat. Overall it was not a nice experience."
Pros: "The pilot kept us informed as to what the delay was."
Cons: "That there was a delay of over an hour. The seats were not comfortable due to lack of space. Could not move around at all and the service cart barely fit in the aisle. Very uncomfortable ergonomic seating."
Pros: "Econamy class allows 2 piece of bag."
Cons: "I only have one bag. My bag is weighted 57 lb and charged me CA$100.00. They should have averaged 2 bags' weight and I should not have charged CA$100.00. I think the service is poor."
Pros: "The entertainment was good and the crew was efficient. Getting on and off the plane was smooth."
Cons: "I couldn't believe how little room there was for such a long flight! There wasn't enough room for me to reach my bag that was on the ground even when the seat in front of me wasn't reclined. And the people next to me kept jabbing me with their elbows because three grown adults simply could not sit next to one another in such a small space. I'm a small person so if I feel crammed on a flight I have no idea how the average person can tolerate it!"
Pros: "The fact that the plane landed safely"
Cons: "The service was horrible. They kept changing boarding gates on us. Luggage didn't arrive. A little delay. The service was poor as well"
Cons: "extreme delays and not a lot of updates"
Pros: "I liked the fact that the seats had plenty of leg room as I am tall and hate having my knees hitting the seat in front of me."
Cons: "Flying from US to Canada was a challenge because of all the customs requirements. But,. better safe than sorry . This four hour flight did not even offer pretzels"
Cons: "Not enough time to go through customs. Missed connection."
Pros: "Crew was nice but customer service at the airport and over the phone is terrible (takes over 30 min to speak with someone and a few times they hang up the phone)"
Cons: "Luggage was delayed for over 36 hours and customer service hotline was useless."
Pros: "Flight got delayed twice I had to go to the airport 3 times, finally the personal change me to another airline. I payed over 250 just in taxi to and from the airpor, plus 300 dollars in hotel reservations plus 250 in tours. The airline other than continue rebooking and printing more and more boarding passes did nothing"
Cons: "Flight got delayed twice I had to go to the airport 3 times, finally the personal change me to another airline. I payed over 250 just in taxi to and from the airpor, plus 300 dollars in hotel reservations plus 250 in tours. The airline other than continue rebooking and printing more and more boarding passes did nothing"
Pros: "The crew was very nice."
Cons: "It was like flying in 1995. They may want to consider buying more modern planes."
Pros: "Nothing. Worst airline ever. Air Canada's customer service is AWFUL."
Cons: "My sister is still stuck in Paria trying to get to Casablanca because Qir Canada changed her ticket to Royal Air Maroc in the system but failed to pay the ticket!! She's been traveling from Seattle to Casablanca for three days and she's still not here yet! And I'm going into labor very soon!!"
Cons: "map was broken halfway into flight"
Pros: "Big and spacious plane, plenty of room although room for carry on bags was limited."
Cons: "It took a long time for the plane to take off and we didn't have much communication as to why this was happening."
Pros: "On time good staff"
Pros: "Toronto->Shanghai Good In general it was a good flight considering how long (14 hours) it was. The new entertainment system has a lot of features and movies. It also has chat to other passengers which is useful when travelling with a group sitting in different areas."
Cons: "Bad Long flight but that is the way it is. The fight map froze on my entertainment system about 1/2 through the flight so the map was useless after that. One side of my earphones also went dead. My wife wanted something better then hot noodles in a cup for the middle meal."
Pros: "chairs a little bigger"
Cons: "the staff are indifferent to a point of being rude. The food is dismal and their cost cutting measures really reflect how bad it has become. It functions like a budget airline now. Try to learn a thing or two from the airlines like Cathay Pacific, Singapore airlines and Qatar airlines."
Cons: "I asked a crew member to find me a empty space near me so that i don't need to store my luggage in the way way back, and she said she was too short to open and close those overhead bins. SERIOUSLY, HOW DID YOU GET THE DAMN JOB"
Airlines flying from Chennai to Shanghai Pu Dong have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Chennai to Shanghai Pu Dong
Masks required on board, masks provided on flights from Chennai to Shanghai Pu Dong
Social distancing seating
Middle seats unavailable to book on flights from Chennai to Shanghai Pu Dong
Testing for antibodies, testing for symptoms for flights from Chennai to Shanghai Pu Dong
Waiving of change fees. Search flexible flights from Chennai to Shanghai Pu Dong