Daily cleaning, installation of cabin HEPA filters on flights from Canada to Kochi
|February||Best time to beat the crowds (4% less expensive on average)|
|December||Most popular time to fly (10% more expensive on average)|
Average price (return flight)
|₹ 94,926||(avg. price over the last 2 weeks)|
Good deal (return flight)
|₹ 923||or less|
Good deal one-way
|₹ 564||or less|
If you are looking for a quiet area to relax after a long flight to Kochi, head to Earth Lounge located on the second floor of the International Terminal. It is accessible via prepaid passes or lounge memberships, is open 24 hours a day, and offers beverages, newspapers and TV, as well as a shower that customers can use to freshen up.
Passengers who have a connecting flight and need somewhere to rest can rent one of 5 day rooms that are available in the Domestic Terminal, or can opt for a furnished guest room at Eastend Airport Suites located between the two terminals. Alternatively, there are 4 hotels located within 10minutes from the airport, all offering a free airport shuttle.
If you would like to store you bags after your flight to Kochi, you can do so in the cloak room located in the arrivals area of the International Terminal. Rates depend on the weight of the bag (under 10 kg, between 10 kg and 30 kg, or over 30 kg) and the storage time (up to 3 hours, up to 12 hours, or over 24 hours). It is open 24 hours a day and long term storage is available.
The only public transport option available from the airport is to travel by buses, of which there are 3 kinds. There are ordinary buses, fast buses and then Volvo buses which have comfortable seating and air conditioning. There are multiple lines that service the airport and go into different parts of the city, they operate from 6:00 am to 11:00 pm and the prices and travel times depend on the type of bus you’re taking and the distance you’re travelling.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Kochi.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Kochi is likely to change within 7 days, so travellers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Kochi with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Kochi up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "Always on time"
Cons: "Food bad. Much better taste at the lounge in Doha"
Pros: "Crew was wonderful. Entertainment very good."
Cons: "The aircraft delayed taking off from Doha to Dallas"
Cons: "Excellent service !!!"
Pros: "Friendly Crew, good entertainment possibilites."
Cons: "Everything has a plastic holding purse."
Pros: "crew was ok. they RAN OUT OF WATER. THEY RAN OUT OF MILK."
Cons: "stock the fridge"
Pros: "Crew was friendly and seating arrangement was great traveling with 2 small children. Food was great and very tasty."
Cons: "more leg room and headphones that worked."
Pros: "Looks that it will depart on time"
Cons: "Middle seat"
Pros: "The crew were very friendly"
Cons: "The boarding was delayed"
Pros: "The food was OK, but not really as good as what we had received on other airlines. Example, on one flight I had a fish dish which was overcooked very dry and there was no sauce of any kind to make it palatable. I do not like to throw food away but half way into the meal I had enough. Other than that Qatar Airlines was really first class. The flight attendants were the best we have ever experienced. Their dress was immaculate, they were very friendly and attentive and were there to make the flight as comfortable as possible plus cater to all requests."
Cons: "The food which was generally very bland and without any taste. Sauces with some of the dishes would be helpful."
Pros: "It is so far a cut above the American carriers. There’s no way to compare them, because Qatar Airways is so far superior. The seats are far more comfortable and larger, the amount of legroom is far superior, you have much more personal space, and the craft is cleaner. Flight Attendants are fantastic! They provide excellent personal care, and are there for everything. They are supremely polite and courteous, and bring things in mediately. Very often anticipating your needs. This is what flying used to be like on United and American. But those people have completely forgotten what service is. Qatar is a 5 star airline. United and American, to my view, are 2 star at best."
Pros: "Modern plane and great crew."
Pros: "Excellent crew and food."
Cons: "No WiFi."
Pros: "So many movies to spend flight time with great crew"
Cons: "There are couple things. First of all, it was cold almost for everyone: everyone used a blanket, and some people asked for a second blanket. Secondly, I think that if this airline became the best airline in 2017, staff should care about their passengers’ stuff more than they do, so backpacks or suitcases don't lose parts or get crushed during flights. When I got my backpack back, I thought that someone had used it to play football. My backpack had lost some parts, and some pieces of it were torn!"
Pros: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Cons: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."
Cons: "Too crowded in in flight"
Pros: "The plane had everything I could want."
Cons: "Unfortunately, the plane was late, prompting me to miss my connecting flight. These things happen, I understand, but most upsetting was the fact that Qatar Airways provided very little information to those of us missing our flights. While on the plane, when those of us with short layovers mentioned that we may be late, we were told "you'll be fine - they hold the planes for a bit." When we deboarded the plane from New York, we ere wrangled into groups depending on our destinations. Many of us assumed that we were going to be taken to our next flights as we had been told they would be waiting for us. The airline rep in charge of my group refused to tell us any information, however, only admitting after we got confrontational with her that we had missed our flights. She then offered no information about what would happen to us, telling us we'd find out when we got to the rebooking counter. Very unprofessional. I was told that I would have to wait for another 24 hours for the next flight, necessitating that I would spend the night in Qatar. I was put up in a hotel that was decent, but again that offered very little in terms of customer service. We were given an $80 meal allowance, but despite me not using it, I was nickeled and dimed in other aspects to where I ended up paying $20 to help reschedule a flight that I had missed in my destination country. The whole ordeal was a nightmare and mostly due to poor communication and very cold, almost robotic interactions with the QA staff on the ground in Doha."
Pros: "Awesome experience provided by inflight crew, who attended to all your needs for this long for flight. Made us feel really at home!"
Pros: "The best airline I have ever flown."
Cons: "Bad app don’t trust"
Pros: "Food was good. Quick response to call"
Cons: "Toilet wasnt clean enough. Not offered water regularly"
Pros: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Cons: "i had to wait for a wheelchair a long as i requested long time ago. i hate this flight"
Pros: "QA is really a five starts company , and I enjoy the trip always with qatar airways"
Pros: "Smooth take off and landing."
Cons: "Just bathroom in end"
Pros: "I have shifted from shortest routes by flying through kuwait airways or pia to lahore just for comfort i have been customer of emirates but not anymore .."
Cons: "flight onward from doha to lahore should b new ...everything is good i only felt had the aircraft been better and new latest then jurney would have been excellent."
Pros: "Great flight with good food and crew."
Pros: "Excellent service. Flight on time."
Pros: "Food is good"
Cons: "Economy seat"
Pros: "Great crew members. Very friendly and helpful. Qatar Airways is great about providing pillows, blankets, ear plugs and eye masks. Really good food as well."
Cons: "The seats were very close together. With the tray folded out it was right against me without being extended. Leg room was cramped."
Pros: "I was really impressed by how nice caring and wonderful were the flight attendants!!! Excellent service!!! Great food!!!"
Pros: "Felt like a new plane, with great service!"
Pros: "Doha airport is easy to move through; They put me in an exit row behind a bulkhead has plenty of legroom."
Cons: "Reading light wasn't aimed properly, and there was nowhere to put anything because of it being an exit row behind a bulkhead. That meant, that I had to hold anything I wanted during take-off, and landing, and the entertainment system had to be stowed during those times as well, so I couldn't even listen to music as the only controls were the touchscreen."
Pros: "I liked the organized boarding prosecution, everyone was seated by the boarding zone so there were no mess and no fight over who gets to go first in the plane. the food was good too, again vegetarian options and very good quality. I"
Pros: "A shorter flight after long one and a short connection in Doha. Amazing crew, offering lots of help with my baby, again plenty of food, quite tasty, we have been offered seconds and flight wasn't full :) this time in a bassinette row which was a bliss for at least some of the time."
Cons: "The bassinette row seats were quite narrow and less comfortable, again the entertainment options dissapointing."
Pros: "Mediocre staff, not very attentive, horrible boarding experience in Doha. Food was inedible, watched a crew member place food she had spilled onto the aisle FLOOR back onto a tray to give to someone as if nothing happened, which prompted me not to anything for an 8 hour trip. DISGUSTING!"
Cons: "I will never purchase a flight with Qatar"
Cons: "Luggage items are missing."
Pros: "I liked the pilot and staff. The workers were very friendly. P.S I loved the food"
Pros: "Crews behavior was amazing"
Cons: "Menu/food Less choice"
Pros: "-Great selection of movies, Ted talks, and games to view on individual screens, headphones were provided. - Blankets and pillows were provided to everyone, along with a kit with toothbrush, toothpaste, socks, and eye mask. - Adjustable head rest. - Nice to have wifi, although only 15 minutes is free."
Cons: "- Tiny, cramped seats and aisles. I'd heard the Quatar has more leg room than other airlines. This is definitely not true. If the person in front of me reclined all the way, they crushed my knees and I'm only 5'7". - Seat cushions are thin and hard. - baggage check in took a very long time; about 45-60"
Pros: "Very nice"
Cons: "Crews walking between the lines. They don't care pushing to others. They never said sorry for that."
Pros: "food was decent and the staff on the plane were pleasant."
Cons: "Qatar airlines blatantly lied to me on several occasions and treated me like I was dirt. They lost my baggage and re assigned my seat several times each time pushing me further back into the plane and eventually putting me into a crowded row when the plane was virtually empty."
Cons: "It was an older plane. It seemed smaller and we had no choice in entertainment"
Cons: "Kayak/priceline re-booked my flight for my sister and I from SAA to BA, but failed to completely reissue us tickets. When we checked in for the flight, we had no ticket for the first leg of the flight, but we had tickets for the remaining flights. We immediately called to fix this problem, but due to slow customer service, we weren't issued tickets in time and the flight left without us. We missed all remaining connecting flights and were forced to buy New tickets. Now we have to work with kayak/priceline to get all my money back due to their error. We came back a day later than expected and missed going back to work."
Cons: "Was told to move seat up and down repeatedly"
Cons: "The flight was delayed by an hour which made us muss our connection transfer flight. E then were expected to fly the next day which I refused to do as I was a bridesmaid for my friend that evening so had to be there on Friday"
Cons: "Good was not good"
Cons: "Passengers were not always putting masks on and for unnecessary reasons"
Cons: "All good"
Pros: "I liked the food and the supplies given for the long trip, blanket, eye cover, toothbrush, etc."
Cons: "More comfortable seats"
Pros: "Good leg space and entertainment options"
Cons: "I was eligible for a complimentary hotel for my connection. However, in none of my correspondence was mentioned that I'm supposed to request a hotel ahead of departure. No emails from Kayak and neither Emirates. This is extremely disappointing and unnecessarily costly"
Pros: "comfortable seating..."
Cons: "Nice experience ..."
Pros: "New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing"
Pros: "Seat was fixed for such a long flight it is hazardous to the spine ."
Cons: "Allow the seat to slightly recline like any other airline"
Pros: "The Cabin Crew is pleasant when you are boarding the plane"
Cons: "If you sit towards the back of the plane, you risk not being served at all due to the short flight. If you are served, you get 10 minutes to eat before they have to pick up the trays."
Cons: "Evrything was fantastic"
Pros: "amazing customer service. great seats and interior. well on schedule."
Cons: "no window seats were available just some time after check in was open(at least when i got notification). Got airplane ears- pressure issue. This has never happened to me before."
Pros: "Food is good."
Cons: "Seats could have worked well. Infotainment could be better"
Pros: "For the most part it really was a most excellent flight, especially the Dubai to SF leg where there were SO MANY CHILDREN around [should get a free upgrade just for surviving that] but the flight crew did exceptionally well and remained calm all the way through. Apart from one grumpyish woman on the second flight the majority of crew were exceptional and really went out of their way to serve and help."
Cons: "I slashed my finger fairly painfully on a toilet door while pushing it from the outside to open it on the Dubai to Cape Town flight [again, an upgrade on my home flight which is a bucket list dream would more than make up for that!] which i pointed out to a flight attendant and they took note of it and bandaged me up so it was dealt with well but hopefully that gets sorted out [she said she would write a report] cos it did unfortunately affect the rest of my flight a little... And so many crying babies [thankful for volume control on headphones] but literally that was it - love flying Emirates cos on the whole felt super well treated..."
Pros: "Flight was delayed for 6 hours while we are in the plane, on top of my 13 hour flight"
Cons: "letting people know that flight will be delayed ahead of time"
Pros: "Leg room was excellent I even enjoyed the meals nice to have real cutlery rather than plastic Very efficient and smooth boarding Return of checked luggage upon arrival was prompt and efficient Flight attendants were super conscientious, friendly and VERY professional"
Cons: "Everything was GREAT"
Pros: "The entertainment system was excellent and the free WiFi was good. The food was good, it was a bit more than expected as were the numerous beverages. The service was excellent."
Cons: "The free WiFi was limited to a small amount of data or two hours."
Pros: "The comfort and smooth boarding procedure"
Pros: "Good entertainment. Good vegetarian selection of food. Polite and friendly crew."
Pros: "Excellent trip"
Pros: "The Crew on Emirates are just the best in the industry"
Cons: "paid extra for legroom but the legroom seats have a big disadvantage of no place to put things you need on a long flight."
Cons: "Did not have any non-veg food. The only vegetarian food was tasteless and not relatable for a flight to Kochi. TV and internet were struggling o keep up with user demand, crew had standard answer - try later."
Pros: "everything was perfect i really enjoy my flight with Emirates i recommend everyone to fly with Emirates best experience ever"
Pros: "Crew were excellent , very pleasant and helpful"
Cons: "Food was horrible , not much options for vegans"
Cons: "This was a fraudulent charge!!"
Pros: "Got upgraded to Business!"
Cons: "Nothing really, crew was professional"
Cons: "I have no space for my legs ..i have 1.97 cm ..other things are excellent"
Pros: "The flight was superb."
Cons: "Nothing. Will always fly Emirates whenever I get the chance."
Cons: "The seats in business are flat but at an angle; this actuallty makes quite a difference for comfort."
Pros: "Your staff is professional and endures difficult situations patiently and professionally. Kudos to them,"
Cons: "No wi-fi even though the flight was advertised otherwise. I chose Emirates because of wi-fi availability. The reason I was given for non-availability of Wi-Fi was that the airplane was brand new...which seemed a little convoluted for these times."
Pros: "The organization at Dubai airport"
Cons: "The small plane and congested space"
Pros: "The seat was comfortable."
Cons: "I wasn't offered any refreshments upon boarding and had to locate an attendant just to receive service. Although I normally order the low cholesterol meal I asked the attendant to provide with its contents before serving so that I could decide whether to choose from the menu. Twenty minutes later the low cholesterol plate was served and not once was I offered the opportunity to make a selection of my own choosing."
Pros: "Everything from baggage handling to food on aeroplane to deplaning"
Cons: "Long wait time at Bangalore Airport for receiving luggage"
Pros: "Food choices included vegetarian options"
Cons: "Boarding lines confusing"
Pros: "Flew Emirates coach Washington to Dubai to Johannesburg and Bangkok to Dubai to Washington in July 2017. New A380-800 planes were superb. Entertainment system is second to none. Staff is efficient and polite. Except for the "required crying babies" on each leg the plane is very quiet and peaceful. The check-in, however is a zoo. But better to put your best employees on the flights rather than on the ground."
Pros: "In flight entertainment"
Cons: "It was an overnight flight but they serve dinner don't turn lights off then other passengers are shaking you awake to have you put ur seat up this was unacceptable"
Pros: "Services and schedule and on time departures and arrivals."
Cons: "They are lied about my hotel I was airport 12 with out room"
Pros: "Same as above. If I make this trip again I would only fly Emirates. Have told everyone how wonderful my flights were."
Cons: "Same as above."
Cons: "I had a middle seat on this flight and felt very cramped- by the end of the flight my legs were getting cramps and were twitchy. The boarding process was chaos- everyone gathered around the boarding area and it was impossible to board when the zone was called due to all the people in the way. Also, the food for breakfast was good but nothing great- the dinner on the previous flight was much more appetizing. Having said all that, flying Emirates was still a very pleasant experience."
Cons: "Leg space too less. Cramped seats"
Pros: "more leg room compare with other carriers, a variety of meals to choose from for special needed people (need to pre book online)"
Cons: "can't find anything to complain with"
Cons: "Food was not upto the mark. So many indians travel, do provide proper yummy indian food.!"
Cons: "The booking site limited my name to 24 characters and charged me $200 to fix it on the ticket."
Cons: "I pre-selected the Asian Veg Meal but they were out and I didn't get any meal because of that."
Pros: "The flight was great. The seats were spacious and comfortable."
Pros: "The way they receive and the way they take care of passangers"
Cons: "The water served is not sufficient I felt that it would be more better to serve water bottles."
Pros: "It’s OK"
Cons: "Need improvements"
Cons: "The Seats were really old and no new movies"
Pros: "Greece was amazing. Traveling to the islands made the trip worth while. Highly recommend ensuring ferry tickets are purchased 48 hours in advance so they don’t sale out. The food was amazing (especially the homemade Tzatziki sauce). So much to do, plan accordingly!!"
Cons: "Traveling to Greece in off peak season."
Cons: "Paid for extra leg room seats and didnt get them"
Pros: "The service was good"
Cons: "At abudhabi there was no sitting available, while waiting for connecting flight, and saw people spitting in the airport lounge, it was unsanitary. Why ethihad donot enforce cleanliness in the lounge."
Pros: "Entertainment and food were not bad."
Cons: "The plane was an old aircraft, crew could have behaved more kind, and the plane’s seats need to be replaced they felt like sitting on cardboard."
Pros: "Crew was excellent food was good."
Cons: "sea food"
Pros: "All services"
Pros: "Crew and food"
Pros: "Nice crew, seat reclined a lot, great food"
Cons: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Pros: "The food was good."
Cons: "The legroom was inadequate."
Cons: "My seat (8d) would not recline and the hand rest would not go up."
Cons: "Couldn't check in online and caused me to miss my flight. Then made me buy new tickets"
Pros: "Only 2nd leg- the crew was better"
Cons: "Crew was bad/ food options were horrible/ boarding wasn’t very comfortable/ space in the aircraft was bad/ entertainment was limited/"
Cons: "Etihad staff for borading at Toronto (YYZ) airport was rude and unpleasent. Always long lineups to get boarding card, they treat passengers like cattles and sheeps. Etihad airlines ground staff was very rude! Seats in the economy class of Etihad airlines are getting congested more and more every year."
Pros: "Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv."
Pros: "All of the above"
Cons: "I'm not picky with food but the Food was extremely bad tasting and at best tastelesss. That should never be served Anywhere! It was so bad that the first thing I did in O'hare is eat a meal, it never happened to me on an international trip. Drinks (soda and coffe) were limited and there was a shortage in them. Entertainment system was not working Plane was packed, spaces very tight"
Cons: "Breakfast quality was not good .In breakfast they gave vegetarian food .Flight departed late by one hour ."
Pros: "I like the treatment given in the flight from Dubai to JFK and vice versa"
Cons: "The Connecting flight from Dubai to New Delhi was full of chaos. You should consider females seat priority while allocating the seats. I was so uncomfortable sitting with a person who was drinking whisky repeatedly and also please take care of the smell in the aircraft , it was really bad in the flight from Dubai to N Delhi Juice should have some more options"
Pros: "first class service. Extra blanket, mealtime is anytime, seats recluned fully"
Cons: "no first class kit with socks. My feet get cold on the plane and the socks would have helped"
Cons: "Please, please, please Etihad, implement child-free zones on your flights."
Cons: "Bad seats. Treat people like cattle with barely any leg room."
Pros: "Entertainment system and flight condition"
Cons: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Pros: "Crew was helpful mostly. They at least tried to be helpful but we always had to ask for water even though it was a 12hour flight"
Cons: "Bad food, no proper boarding process at Abu Dhabi and rarely bring water."
Pros: "Good time Baggage smooth service"
Cons: "Food Crew service"
Pros: "Etihad is the best airlines by far nothing beats it from quality of the planes to the staff."
Cons: "The entertainment needs some improvement they need to work on the content."
Pros: "The flight wasn't delayed..The check-in/ ticketing crew were helpful."
Cons: "My seat in 13 hour long flight was Broken! The chair wouldn't recline! The crew couldn't help saying the flight was full and couple other chairs were having the same problem (?!!!). The food was mediocre. The cabin bag size limit was very small."
Pros: "Kind of similar to Indian food if possible. Thanks"
Pros: "The planes are comfortable and the crew are all very nice and helpful! I had not read the carry-on baggage restrictions well and my bag ended up being just a little too big so it had to be checked. Although it wasn't a good situation for me, it was my fault and I appreciate that you hold to your policy!"
Cons: "The seat was not comfortable at all to narrow and short distance you can not eat or set or sleep"
Pros: "Boarding at Abu Dhabi"
Cons: "Arrival terminal was changed , baggage took two hour to come missed my second flight because of this."
Pros: "Clean well maintained aircraft. Enough leg room"
Cons: "Flight was delayed from JFK as well as Abudhabi. Inflight service was not that great"
Pros: "Service was great, check in was easy. Planes are roomy enough for economy seating. Food was decent for airplane food."
Cons: "There was a delay due to poor weather. Although I was still able to make it to my connecting flight in time, they automatically switch my flight due to my bags not having enough time to be transported to the plane. As a result, I was stranded in Abu Dhabi for 12 hours. In fairness it's not the airlines fault and they did provide a hotel and shuttle bus for my short stay. What added to the frustration was the fact that they waited for the shuttle bus to be completely full (with people sitting in aisles) before taking us to the hotel. We got there too late for dinner, since all that waiting around resulted in a two hour trip for what should have taken 20 minutes. Since we had to leave so early in the AM, we didn't get breakfast either."
Pros: "The staff was very friendly and the food was very good"
Cons: "The seats were very crammed"
Pros: "short trip, crew was efficient, food was warm"
Pros: "Crew, service, more seat room."
Cons: "Chaotic boarding but that's it!"
Pros: "It was such a relief to leave India. Abu Dhabi was a clean and modern airport and it was clear that Etihad had a major role in this. The gate was busy, but everything was smooth and accommodating. Boarded my flight and slept in the clouds for an easy 9 hr flight."
Cons: "I am unable to eat meat or bread(gluten). There was a meatless option, but it was all bread. It would be nice to have some mixed nuts and an extra piece of fruit. Dates would've been great!"
Cons: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."
Pros: "Everything was good."
Pros: "Blanket was provided."
Cons: "The crew attendant who checked me at Delhi airport informed that the flight to Abu Dbabi to Istanbul was a full flight and therefore the only option was to have a seat in the middle. However, near the end of my flight I went to the bathroom and noticed there were MANY open seats with more than a handful of people that had a whole row to themselves. I wonder where she got her information because what she shared with me was totally false and I am totally appaled. Also, very, very long lines to check in taking more than one hour to get boarding tickets. It is freezing on both planes."
Pros: "It is a good idea to provide a bus service and boarding in Dubai for fly from Abu Dhabi."
Cons: "Unprofessional staff. No lines, but crowd of customers pushing to go first to the counter. Third world country type of experience."
Pros: "A380 planes. What is not to like. Wide economy seats. A little glitchy entertainment system but over all comfortable flight."
Cons: "Horrible and disorganized service crew. Went without food for 2 of three service seasons as they forgot a whole section to service. Had to repeatedly ask and in one case finally got something to eat 40 mins later. Poor sequence of beverage and food service."
Pros: "Lacking in Hosiptality"
Cons: "Lacking in Hosiptality"
Cons: "I called eitahd, very nice man told me they will arrange hotel but when we reached there they kept lingarinf ro provide hotel and at last they took us to co seleepibg area which was so horrible"
Pros: "Service in the Economy class was a nightmare. The air hostesses do not respond fast, take hours to get a glass of water and sometimes even don't bother to get you what you have asked for."
Pros: "The cockpit crew was efficient in announcing the highlights of the flight.The landing and take off was smooth and flawless.The aircraft, an airbus 321 was clean."
Cons: "The service from Abudhabi to Cochin was worse than the so called cattle class.One simple instance, the food menu which was trumpeted and given to each passenger in the economy class, had three main entrees,viz Fish/chicken/vegetarian. When the food trolley came to my seat in the mid section of the plane, the hostess with almost a desperate look told me that only the vegetarian dish was available.I told her that I definetly need the fish or chicken dish.She scrounged around and ultimately gave me the fish choice whereas all the rest around me had to do with the vegetarian fare.Why this stupidity of a grandiose menu card?...The menu list states a list of liquor available in flight in the economy class.The hostess was serving the same only to those who specifically asked for it and that too as if she has to pay for the same.What a shame on the airline.You folks can do much better than this, in the so called cattle class.Sitting in a preassurised tube for more than 21 hours to reach ones destination is agony by itself, but then getting into your flight after seeing the goodies offered are only in paper, is a sad disappointment."
Pros: "Everyone and everything was outstanding! Completely opposite of every experience I've ever had with Air Canada! They finally get it! Treated us like we were people and valued customers! Amazing!"
Pros: "I liked the care, the kindness, and the help"
Cons: "Air Canada is just worse and worse"
Pros: "nothing was impressing about Air Canada"
Cons: "Seats was not comfortable."
Cons: "Delayed without notice and broken sound system for tv screen."
Pros: "Everything I will definately be back"
Pros: "Everything I'll do the same next trip!!"
Cons: "No complaints!!"
Cons: "30 min for baggage claim"
Pros: "The Dreamliner was the latest version. Wonderful staff and Toronto is a great airport"
Cons: "Talking, crying 6 yr old next to me."
Cons: "The temperature, it was cold and asked an agent to turn up the heat atleast and got ignored. The seats were extemely uncomfortable"
Cons: "Luggage didn't make it and it took 4 days (out of a 5 day holiday) to get it to me :-("
Cons: "I was held back for 'random' security check. Security lost my boarding pass and didn't care. Only found it because my friend asked them to check a table where they had put it. They didn't apologize for any inconvenience and instead security chief kept asking more questions. Truly atrocious customer service."
Cons: "No luggage"
Cons: "Nothing really"
Cons: "Uncomfortable seats"
Cons: "See above"
Pros: "It's Vegas, what's not t like!"
Cons: "Plane ride home after 4 nights in Vegas..."
Cons: "A bit long for baggage loading especially we arrived in almost midnight"
Pros: "Easy , on time, friendly"
Pros: "I hated both my trips with Air Canada. I payed extra for a better seat and the one I got was dirty. The tv was NOT working. On top of the 5 hours delay, I hated all the experience. The attendants messages is never clear and focus. It's like Air Canada is employing teenagers with NO work etics or professionalism. I am a frequent flyer and will NEVER flew with Air Canada again. The cheap ticket is not worth the cheap aircraft and cheap service I received."
Pros: "Upgraded to first class"
Cons: "Plane was old"
Pros: "Nice selection of media. 767-300 is comfortable."
Cons: "Late boarding due to plane's turnaround issues. Unusually long delays at baggage claim...may have been lack of coordination on part of the airport."
Cons: "Why have automated checkin and then still have to wait in massively long line to drop off your luggage. Do it like Jet Blue or Virgin or any of the other airlines.......you show up, auto check in, bag tags, separate line for smart efficient people to drop off their bags and get on with it. Its just so inefficient and puts a complete damper on the trip......maybe curbside checkin also."
Pros: "All of it"
Cons: "Horrible, the most uncomfortable plain I ever been to"
Pros: "Video screen in seat back so I could watch movies"
Cons: "I forced to check my carry on bag despite the fact that there was room in overhead compartments. Consequently my bag was damaged when loaded onto plane, or when unloaded onto baggage carousel. Disorganized loading of passengers onto plane."
Pros: "The plane was comfortable. Staff was great."
Pros: "I liked my seatmates on the flights."
Cons: "I didn't like that we only get one drink and no snacks."
Cons: "Noisy misbehaved child passenger."
Pros: "Direct to Toronto"
Cons: "Too many to list"
Cons: "Lack of refreshment choice."
Cons: "Boarding Zones 3-5 is always a mess"
Cons: "Never again"
Pros: "that we landed safe"
Cons: "that the plane was delayed snd we were keept in side like sardines"
Cons: "Fact that when my flt was delayed it was too late notice and then when it got cancelled no communication. Poor customer service. ."
Pros: "Seats comfortable"
Cons: "No overhead bin for centre section of row that my seat was in made it very inconvenient. It seemed to take far too long to offload the plane at the gate; we waited over 10 minutes for the door to open."
Cons: "Air Canada cancelled the flght without notification. Sat in the airport from 10:45 in the morning until boarding call at 13:30! There were 8 cancelled flights to NYC because of Toronto return scheduling conflicts resulting from runway repair work. Air Canada customer service desk was horrible."
Pros: "Nothing special."
Cons: "Not apply."
Cons: "The seats were a little narrow and it made eating the meal a little difficult."
Pros: "Thanks for keeping us posted on the updates"
Pros: "I didn't really like breakfast but I am glad we had it."
Cons: "While the plane was circling in a holding pattern our luggage was left out in the snow for over an hour. My one bag was wet when I got it and my other bag didn't arrive. And because there were no Air Canada workers at the desk in Philly no one could tell me where my bag was. It was a very stressful end to a long series of flights."
Cons: "See above."
Cons: "Super noisy and we left 30 minutes late"
Cons: "Never on time"
Pros: "Pretty routine"
Cons: "Long delay, but weather dictated this."
Pros: "Best price , left on time and even arrived early !"
Cons: "Flying is and will always be the worst part of any trip."
Pros: "The sits were comfortable. More space between sits."
Pros: "Crew was friendly and helpful. Took good care of wheelchair bound passengers. Landings on this trip were exceptionally impressive."
Cons: "The entertainment system isn’t the greatest, but in the iPad era this is not a big negative."
Pros: "It was a new flight so everything was neat and clean."
Cons: "The all male crew was rude like hell and were chewing gums the whole time. The landing was super pathetic I for a sec thought the flights gonna crash"
Pros: "Friendly crew. Good food! We left in time and arrived early!"
Cons: "Chair backs leaned way back making it hard for the person behind. Touch screens and options on chairback screens dodn’t work great."
Pros: "Friendly and hard working crew Comfortable flight but so long Pleasantly surprised since I see so many negative reviews Keep it up Air India"
Cons: "The flight had technical issues and we were in the plane for 2.5hrs and suffocating. The pilot didn’t have the courtesy to give updates. The in flight entertainment systems didn’t work and the overall experience was bad"
Pros: "Absolutely nothing."
Cons: "The flight literally stinked. I would have volunteered to donate them couple of air fresheners. Air India doesnt deserve to be in this business."
Pros: "On time mostly clean and safe"
Cons: "Air India is close to no frills travel. The movies were working this time though."
Pros: "The food was good"
Cons: "Condition of the aero plane. The maintenance could have been better"
Pros: "Schedule Convenience"
Cons: "My seat would NOT recline. For a 15 hour flight with non-reclining seat was painfull. I complained to the crew member and he just passed it to someone who never came and checked. When I inquired again, he told me that it was a mechanical issue with the seat and they other with same issue. He said sorry, it will be repaired once on ground. Mu back is hurting after one full day of rest at home. Just they don't have any courtesy or customer satisfaction mind set. This is why they are loss making airlines. Next time will take another airlines."
Pros: "The food, courtesy of the staff, chai"
Cons: "The entertainment system control was clunky and put together with scotch tape. The down arrow didn't work, so my choices were limited and poor. I gave up and spent the flight without any entertainment."
Pros: "Flight from chicago to delhi and the international conn to kochi was all excellent and seamless. I highly recommend flying air india if you find a last min good deal because then most seats are empty so you can stretch out and sleep."
Cons: "Probably earlier passengers messed up the tv console so the touchscreen feature was slow to respond but some of the movies were excellent on this flight"
Pros: "Very short flight. Easy transfer in Delhi...Immigration and customs done in chennai"
Cons: "Old aircraft used...This route might be served best with newer aircraft"
Cons: "Entertainment system is broken on most of the seats, 14 hour flight without Entertainment is horrible. Boarding procedure must be improved, instead of lining up all the passengers, they could do a zone wise boarding, food is very boring"
Pros: "Well managed. Well serviced flight. And of course on time."
Pros: "Comfortable seats"
Cons: "No entertainment, only Vegetarian"
Cons: "I don’t know yet. We had to miss the flight because of the earlier flight’s delay. Ridiculous planning by whoever is the in-charge of airline scheduling. I urge people to stay away from India. They charge competitively and the service stinks. No reason to use this airline."
Pros: "The staff were good"
Cons: "The flight was delayed No entertainment on flight No choice in food and drinks"
Cons: "The aircraft is small and understandable because short distance. When we boarded the aircraft got problem with brakes & AC. We have to be offloaded. We finally depart after 2 hours."
Cons: "Flight was delayed by 2 hours."
Pros: "Overall good flight"
Cons: "Was late by about 1 hr"
Pros: "The stuff"
Pros: "Non stop flight"
Cons: "Long lines during check in. Staff were chit chatting amongst and taking sweet time to process checking. Web checking did not work. Airline staff suggested that it was my fault that I did not know how to do web checkin and not their site. Air hostess had bad attitude too and took them 30 min to bring an extra blanket."
Pros: "The only problem was entertainment didn’t work"
Cons: "Food was good & it was a 9:00 pm flight!"
Pros: "Direct flight"
Cons: "Food need to be improved"
Cons: "Food was not cleared in a timely matter. The quality of food was not good, the flavors were just simply not up to standard compared to other airlines. Also they consistently did not have a non-veg option, how is that possible in this day and age?"
Pros: "Only thing I like was check in New Yorke was smooth"
Cons: "Flight to India was messy aircraft was dirty people was leaving there empty food trays on the floor on empty areas because they were not coming to collect empty plates I have pictures of dirty trays on the floor flight from New Delhi to jfk I did not receive one of my luggage the lady at claims was extremely rude"
Pros: "Staff was helpful Ground staff at local indore city office was really helpful and went out of their way to help with my change request."
Cons: "Every thing"
Pros: "boarding was ok."
Cons: "the seats are are compact and not comfortable at all. I know i had the economy, that doesnt mean i should suffer the entire flight. the entertainment screen/s do not work!!! you'd be lucky if they do. they do not look very happy or satisfied serving food or drinks."
Pros: "Great service and food"
Pros: "Staff was friendly. Flight was timely."
Cons: "Food made us all sick. Wish flight was closer to gate. Also, my tv was not functional the whole time - couldn’t even connect to see map of flight."
Pros: "Surprisingly DEL to COK flight and its crew were too good compared to SFO to DEL flight."
Pros: "Flights are in time"
Cons: "This is the second time I found something wrong in the food. I called the lady serving in my aisle she was forcing me to eat as nothing is wrong. I requested her to call the manager when the manager came and I showed him the object in the food he apologized and took the object to send to the back office. The object was looking like a rat drop off. I want to add here that I am a certified person in food handling and sanitation from State of Illinois Department of public health."
Pros: "The flight personnel, the food, on time performance, ground staff, etc. were all very good."
Cons: "But the plane itself is absolutely mediocre. I was on seat 22 D. The foot rest did not work. It was stuck in half way up position. The entertainment system worked sporadically. The Channels for Flight Map and the flight camera did not work. For my wife in Seat 22 E, the entertainment system did not work at all. The seat backs of the seats in front of us (21 D & E) were broken. They were actually held together with white Duct Tape. The Attendant Call buttons in one of the Toilets were falling apart and held in place with Duct Tape. The sink drain in one of the toilets was missing and in its place a strainer made out of metallic tape was pasted up. They need to maintain/repair the planes."
Cons: "The TV audio did not work at all. Hence TV was not used."
Cons: "None of tv screen working,"
Pros: "On time, comfortable, good leg room in economy class and decent service you can expect. This was a Dreamliner service from Dubai to Kochi. Can't comment about onboard service as I was comfortably sleeping during both trips and chose to skip it. On my previous trip from Kochi to Dubai last month, the flight reached Dubai 40 mins ahead of the schedule. I would highly recommend this service over Emirates flight to Kochi."
Cons: "Pretty much nothing"
Cons: "Air conditioning was much too cold."
Pros: "Service offered by the staff, Food, On time schedule"
Cons: "Tvs were not working. Broken headphone jack"
Cons: "Seats leg room & punctuality"
Cons: "Air india was awful! The water on board didn't work, the flight entertainment didn't work! Overall horrible experience"
Cons: "I arrived 2 hrs before floght departure. They first issued me a boarding pass; then there computers got stuck for a while. The guy at the counter couldn't get me a luggage label; then announced the flight was overbooked, took back my boarding pass and then tore it up. Told me my seat had been assigned at another counte to a family. He sent me over to another counter where no one told me anything for gala an hour. Finally they told me I had no option but to take the next flight at 500am. They put me up in a trashy transit hotel, made me wait outside in the heat for another half hour for the transport to the hotel. Will never fly Air India again if I can help it. Everywhere you see a lot of air India officials but only on in ten appears to know his job. Very unprofessional, incompetent, customer unfriendly. What a pathetic airline. Btw the frigid provided is a meager vegetarian buffet at a restaurant which is a few blocks away from the transit hotel."
Cons: "NEVER EVER CHOSE THIS AIRLINE. How such an airline is still the national carrier of India amuses me. My entertainment system was not working. There were no headphones and when asked they just kept ignoring me. The remote was broken in 2 pieces and when asked the attendant replied "Am i supposed to fix this?". I was forced to travel for 15 long hours from Chicago to New Delhi without any entertainment system. I barely saw any flight attendants in the economy class. Such airlines without any professionalism should be grounded ASAP. I would request Kayak also to remove Air India from their services or give a warning when any user opts for it. The Govt. of India should strip of the national carrier symbol of this huge debt ridden business. Its a shame that a route like US - India wherein the middle east airlines are reaping profits due to their brilliant services, the citizens of India have to look for other options rather than their own national carrier. SHAME ON YOU AIR INDIA."
Pros: "Honestly liked nothing except the part that its direct flight and thus saved layover time!"
Cons: "Air hostesses were so rude, did not even bother to smile thru out the flight! I had asked a glass of juice and too politely said at ur covenience! Looks like it wasn't convenient for them until the end, aircraft was so old!"
Pros: "Nothing really."
Pros: "Nothing that I could remember"
Cons: "Tv don't work, bad food. Un friendly crew"
Pros: "Didn't expect to get food. So that was a pleasant surprise."
Cons: "Flight was about 50 minutes late"
Pros: "Delays and missed connections. Avoid transit through Delhi and WHEN Air India delays your flight, don't expect staff to try to help. You're on your own. ANY other airline in India is preferable - avoid at all costs."
Cons: "Delays and missed connections. Avoid transit through Delhi and WHEN Air India delays your flight, don't expect staff to try to help. You're on your own. ANY other airline in India is preferable - avoid at all costs."
Pros: "saves time"
Cons: "Hygiene and cleanliness Food & Bev service"
Pros: "Food was good"
Cons: "Poor hygiene levels and not so great service, although better than my Air india flight to Delhi from sfo."
Airlines flying from Canada to Kochi have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Canada to Kochi
Masks required on board, masks provided on flights from Canada to Kochi
Social distancing seating
Middle seats unavailable to book on flights from Canada to Kochi
Testing for antibodies, testing for symptoms for flights from Canada to Kochi
Waiving of change fees. Search flexible flights from Canada to Kochi