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Pros: Crew was okay and seats were comfortable

Cons: Food and boarding

Pros: The boarding process was efficient. The crew were friendly and professional.

Cons: The Entertainment system broke down 3 times during the flight.

Pros: The plane was very comfortable and the crew were fast and responsive

Cons: They searched every bag and person before getting on the plane, the entertainment system is buggy

Cons: Need to invest in new seats

Pros: I like the crew members

Cons: Entertainment selection and food could be better

Pros: New aircraft

Cons: The willingness to provide a better quality service by the entire cabin crew and improved food quality.

Pros: Crew were very gracious and kind.

Cons: Food not as good as before

Pros: Reliable service, clean cabin

Pros: comfortable

Pros: Mango juice was good. Food was good. Crew was friendly and fast.

Cons: More leg room please. Better entertainment. More reclining of seats required. Softer seats.

Pros: Crew was professional and food was very good. Entertainment was really good.

Pros: It is good airline

Cons: The flight was very late, the airline did nothing for the time we were waiting

Cons: Food was not fully prepared. potatoes were hard.

Cons: Very little legroom.

Pros: Crew was brilliant

Pros: Inflight services

Cons: Delayed flight, missed connecting flight due to that. On the ground staff should have better coordinated from arrival to boarding of next flight. Chaotic and short staffed security personnel at Frankfurt airport. Overall a pathetic experience

Pros: Yes service was nice and after telling about food allergy for spicy food she offered me some other snacks which wasn't spicy.

Cons: To have more options about food in a sense for those who has allergy for spicy food.

Cons: The entertainment screens did not work during the entire flight, even after a reset. The plane was falling apart, with peeling paint and creaking noises during every movement.

Cons: Delay

Pros: Flight in Time

Cons: Flight was a little long!

Pros: Very nice and accommodating crew!

Pros: The crew were welcoming and accommodating, whether you wanted to sleep or to watch entertainment or eat/drink.

Pros: Not satisfied

Cons: Need improvements

Pros: Great business class

Cons: An airline not only with the best service but the best looking flight attendants. They genuinely smile

Pros: Emirates provides good seating even in economy class,with good entertainment so makes the 8hr flt more pleasant.

Cons: Food wasn't overly great.

Pros: Crew and Food was great

Cons: For over 12 hours I was surrounded by screaming children. Would really appreciate an adults only section

Cons: Made me go through security twice, 2nd time was right before boarding. Reason: randomly selected. And, they lost my luggage. No valid explanation given. Apparently, will get delivered on next day’s flight. A disappointing experience.

Pros: The seat i got was great

Cons: There was a delay

Cons: Seat spacing

Pros: Although economy, it was pleasant and okay

Cons: I bought a business ticket but flew in economy from Tel Aviv to Vienna. I knew about it but the ticket cost was still high.

Pros: Boarding was quick and easy. Blankets and pillows were ample and already at the seat.

Cons: Food was worse than what I had come to expect from Cathay Pacific. Drinks were less frequent. Restroom facilities were not well kept over the course of the flight.

Cons: Misdirected at upper entrance.

Pros: The crew was very nice

Cons: Softer seats more wholesome videos

Pros: Great service

Cons: N/A

Pros: Amazing crew

Cons: I like everything about the flight

Pros: Left early, arrived early.

Cons: Get rid of M&S and go back to including a G&T with the ticket.

Pros: The crews are so friendly, especially the leg from Heathrow to Los Angeles. Smiling and don't making faces.

Cons: Offer drinks besides a bag of water and juice

Pros: Nothing

Cons: Everything

Cons: Excellent

Cons: At Islamabad airport they asked to show authority latter of the person who purchased the ticket. Islamabad Airport they always bother if you are traveling by Saudi airlines.

Pros: All what you think :)

Cons: The place's we are sitting can be better

Pros: Layflat bed

Cons: Turkish airlines desk crew in DC. Really old aircraft with problems with recliner in business class from IST to LHE. Wooo likely not fly Turkish airlines in future

Cons: baby food could have been served baby bassinet installed only after asking multiple times

Pros: Food was good, crew was really helpful

Cons: In flight food service by cabin crew was spotty, sometimes they gave you coffee with dinner , sometime not, they are very forgetful. Please improve on this issue.

Pros: Plane was super clean and comfortable. A long flight but we'll cared for by host.

Pros: Great inflight entertainment

Cons: Have WiFi that is working

Pros: Food, service

Cons: The space

Pros: Good crew that did a fine job in accommodating economy customers during a two hour delay.

Cons: No seat back entertainment, but this is perfectly fine considering it was an Airbus A320 on a 3 hour red-eye flight.

Cons: Sure

Pros: N/A

Cons: Boarding was very poorly managed. Did not board using zones and kept standing for up to 30-40 mins on the aero bridge.

Pros: Amazing crew and excellent food and beverage choices

Pros: No more Saudia. Worst customer service ever.

Cons: None of us who flew from ny , received luggage’s in Dhaka. Still waiting

Pros: Very limited (basically 2 times) food were provided over 16:40 hrs flying time. Kids were hungry. No tea/coffee were provided. After distributing warm clothes, we got food almost one hour later.

Cons: They should add one more meal and drinks more frequently.

Pros: Crew

Cons: Food

Pros: Everything

Cons: Nothing

Cons: Better boarding and entertainment

Cons: Everything went well

Cons: Arctic char looked like it really was salmon. Need better selection of contemporary movies. When The Third Man is the most attractive alternative it's not so great. Would like to have seen the attendants more pro-active in asking about beverages and passing out snacks, fruit, etc. Saw just the water, orange juice and apple juice trays being carried around.

Pros: The crew was great although I needed to ask them for my meal cause they passed by me. They thought I had my meal already which I didn’t. I don’t think they did it on purpose so it was just misunderstanding. My flight was on SQ 38 from Singapore to LAX on October 30 2019 Other than that. All is amazing. I will still highly recommend Singapore Airlines to other people.

Cons: I think I have nothing in mind about improvements because I can see they have been training very well. I would like to say keep up the good work

Pros: Plane was super clean and comfortable. A long flight but we'll cared for by host.

Pros: Super good crew.

Pros: Entertainment

Cons: Crew miss my drink

Pros: The timings were the best

Cons: Crew can be more friendly and interact work smile, food was stale and lot of scope for improvement and the entertainment consoles werent working

Pros: Seat was very spacious

Cons: The plane showed its age. In flight entertainment screens werent working for most seats

Pros: 1.The crew was average. the seat comfort is different in different rows as far as legroom is concerned. 2. The crew member was not aware of the procedure involved in passengers involved transfers to various destinations after landing at New Delhi. They misguided some passengers(including me) directing them to exit through emmigration procedure, collect the baggage and report at domestic transfer desk. we had been issued Transfer Boarding Pass at Chicago itself for our connection flight to Bengaluru.There was no need to go through the emmigration at New Delhi and collect the baggage. The baggage collection procedure was a hell of a business. This can be verified from the various registers maintained at domestic transfer desk. it took almost 3 hours for getting the luggage going through the customs etc, 4. At the arrival lounge there was no AIR INDIA HELP DESK or representative to guide the passengers. Similarly, the sign board only displayed transfers/baggage claims arrows. and the suddenly one finds a sign board displaying domestic transfers. At this point confusion arises as the passengers disembarked from international flights are required to go to international transfers where there is no requirements for emmigration and baggage collection as the emmigration procedures take place at final destination if it has the facilities. 3, The numbers of passengers affected may be verified from the various registers at the airport. On three registers kept at various entry points, we had to make entries as regards passport No. baggage tag No. Fligh No. etc, etc.

Cons: WE received an email from AIR INDIA that our connecting Flight AI 174 from New Delhi to Bengaluru has been cancelled due to operational reasons. The new connecting flight is AI 1174 from New Delhi to Bengaluru. 2. While checking in at Chicago we were issued Transfer boarding passes for second leg of journey from New Delhi to Bengaluru. It displayed Flight No. AI 174, instead of AI 1174. When this was brought to the notice of the official at the counter at Chicago airport he told in their computer there is no change. The baggage tags also displayed AI 174. 3. After alighting at New Delhi and going through all the hell when we checked in at domestic transfer desk, the official observed that out Transfer Boarding passes for Delhi-Bengaluru sector is for AI 174 and the luggage ( four bags) also contained the same flight number AI 174. 4, we were told we will now be issued new boarding passes for AI 1774 as domestic passengers. SIMILARLY, new baggage tags were placed on luggage. There we were also told that AI 174 a San Francisco to Bengaluru Flight via New Delhi is not cancelled and it is only delayed, Had we not been misguided at Delhi, we could have simply boarded AI 174 at Delhi and the luggage also could have reached Bengaluru in the same flight without we going through the procedure of baggage retrieval process at Delhi as it was along with other passengers luggage already kept AT DELHI AIRPORT departure terminal for uploading in AI 174. It is our humble suggestion that even by mistake if passengers go through emmigration procedures at one airport instead of the next port of destination, system should be in place to take care of the same by MARKING the person to again go through the emmigration procedure at the final destination..

Cons: No delay, entertainment, 3 hours flight should get a proper meal

Cons: No toilet available at gate due to enhanced security measures when flying to the USA.

Pros: Yes

Pros: Easy Boarding, nice crew

Cons: More vegetarian food options

Pros: Little things like being greeted by name when boarding, funny safety video

Cons: Wasn't the biggest fan of the food

Pros: The crew was amazing!

Pros: On time arrival and departure Aircraft excellent

Cons: In flight Service was mediocre at best Baggage arrival very late despite priority tag

Pros: Everything

Cons: 1. The crew from Abu Dhabi to Belgrade was appalling. As we touched down at Belgrade Tesla airport, and were still taxiing, many passengers stood up, opened up the overhead compartments, took out their carry-on bags (some were pretty big hard top) and left it on the aisle. The overhead compartment doors were left open and once or twice the crew at the back murmured them to sit on their seats and strap themselves. But neither did the crew come up to severely reprimand them nor did the passengers seem to care. IT WAS THE MOST SHOCKING EXPERIENCE in my over 25 years of flying. Terrible service on part of Etihad Crew. 2. We'd just an hour's transit in Abu Dhabi airport and there were numerous passengers still trying to disembark from the Kochi-Abu Dhabi flight, pass through security checks, walk quite a distance to the gate and then get on to the bus to board the aircraft. Strangely there was no Etihad personnel helping us to navigate through this absolute chaos. Many people, young and old, were literally running with their bags. Some of us yelled that we'd a short connection and then one of the ground staff tried to make way for us to navigate through the huge queues waiting for security. This process could've been managed infinitely better. Just imagine if there were elderly passengers or little children? 3. Food was terrible. I'm a vegetarian and usually Asian vegetarian is reasonably good. In this case the rice was poorly cooked (grainy), lacked any variety (anybody who's familiar with Asian food can assure you that there're amazingly tasty and healthy vegetarian dishes that can be prepared - if Etihad needs help they're welcome to contact me). I'm surprised by all this. Try Emirates and one can see the quality of the food. 4. We'd to collect our boarding passes at Belgrade airport. We've a carte de legitimation (CDL) residence card for Switzerland but it seemed obvious that the ground staff at Belgrade have no clue what a Swiss CDL looks like. My wife who's a South African national cannot obviously enter Switzerland without a visa but the CDL is a legitimate document and that should have been it. Further we'd been checked in from Kochi to Zurich (and our bags had been checked through to ZRH). It's obvious that Belgrade staff are poorly trained and it caused unnecessary waiting time (nearly 30 minutes) and senior staff had to be summoned to clarify. I'm terribly disappointed with the overall service of Etihad. I'll never fly through Belgrade for sure. It's horrible and the travel desk were not particularly helpful. In fact I'm considering never to fly Etihad again.