Daily cleaning, installation of cabin HEPA filters on flights from Berlin to Bengaluru (Bangalore)
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 11h 10m.
In the past 3 days, the cheapest return tickets were found on Air France (₹ 82,701) and Multiple Airlines (₹ 84,377)
When flying out of Berlin you will be using Berlin Brandenburg, often referred to as Berlin Airport. You will be landing at Bengaluru Intl, also known as Bengaluru (Bangalore) Airport.
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Scores according to KAYAK customer reviews
Cons: "There were a couple of flight delays. Other that that, I love Lufthansa."
Cons: "All of our luggage was lost and did not arrive in Prague"
Cons: "Breakfast/snack is very bad, but no airline provides anything decent."
Pros: "Seat was comfortable, food was good."
Cons: "The woman seated next to me was the mother of one of the flight attendants. She had terrible body odor that nearly brought me to vomiting—and this was a 10 hour flight. She was also brought all kinds of amenities from the attendants from the 1st class cabin—not really appropriate."
Cons: "I have flown Lufthansa several times to Bangalore. My complaint forever has been their baggage service. The bags for priority travelers takes 30-60 mins to arrive. If LH 754 gets delayed going into Bangalore, it creates a bottleneck with Emirates and Etihad arriving at about the same time."
Pros: "Spacious seat, easy charging."
Pros: "We upgraded our flight from Frankfurt to business class--so worth it."
Pros: "What more can you expect for economy travel?"
Cons: "Cramped seats"
Pros: "Service efficiency."
Cons: "More movie choices and more music choices"
Cons: "The food on Lufthansa is terrible. Many crew members are rude and unaccomodating, even in business class. I will never pick Lufthansa if I have to fly business class again."
Pros: "Speed of boarding and de-planing."
Pros: "Food & entertainment were good;"
Cons: "Seats were very tight, several crying babies (no fault of airline) making it difficult to sleep"
Cons: "Delayed in plane almost an hour after landing before being allowed to deplane"
Cons: "Luggage lost"
Pros: "Flight was good. Boarding was delayed, but the time was made up during flight. Comfortable seats."
Cons: "It is always about baggage. Bags with priority tags should atleast be sent on a "priority". With LH this never is the case. Priority tagged bags are sometimes the last ones to come on the belt."
Pros: "Overall clean and efficient. Good service. Good craft and seating."
Cons: "Touch functionality of the entertainment system didn't work too well. Didn't get the second meal as I fell asleep around that time."
Pros: "Very smooth flight, great service. Chose the first row in economy which had tons of legroom. Connected in Frankfurt, very easy connection."
Cons: "Passport control in Frankfurt doesn't open until 530a so we all had to wait in line. The TV monitor was not as sensitive and would fall easily downwards sometimes."
Cons: "seats were tiny and boarding was a disaster. Overhead luggage space was tiny and I only had a 15" laptop bag.."
Pros: "On time"
Cons: "The layover was a little too short and had to run from one terminal to another in frankfurt."
Cons: "The entertainment systemis was sub par."
Pros: "Crew was warm and considerate."
Cons: "Flight was jam packed and a huge guy sat next to me and made my entire flight miserable. In economy, huge guys are a big inconvinience as they spill over your space (which is already cramped). The passenger in front pushes her seat back and when i do the same, someone from behind says it makes them uncomfortable. Wish crue can take care of these situations."
Pros: "The entertainment was good."
Cons: "Many things. Starting from the online/mobile check in process via United airlines. I was not given any other option but to check in through the United website. On that website I was not allowed to check in for my Lufthansa flights and i was stuck with seats I did not want in my 2 long intercontinental flights. This has happened before. Lufthansa has no option to check in online if my first flight leg is united. This is a very big drawback and also the reason I would not prefer to fly Lufthansa again. United is bringing the quality down."
Pros: "The crew was nice and boarding was efficient."
Cons: "Entertainment was dated and with few choices. Food was awful."
Pros: "Comfortable seats, good variety entertainment"
Cons: "Every time LH lands in Bangalore, the priority bags are never given priority. Secondly, my bags were opened and items from inside the bag were taken, like pants and shoes. The luggage strap around the bag was removed and stolen."
Cons: "Would have been great if the airlines "flying" had actually been Lufthansa! My electronic ticket said Lufthansa, check in at Lufthansa, but when I got there and tried to check-in...NOT Lufthansa! It was United. I deliberately went out of my way to NOT book with United when placing my reservation. Personal reasons. Won't book this way ever again."
Pros: "See above"
Pros: "This was our first time flying with Lufthansa and it was our favorite airline so far!! The flight attendants are why our experience was so great, they are so kind and helpful"
Pros: "The sandwich and wine were nice...and prompt, too"
Cons: "Was told to check in at wrong desk by databoard. This caused delay..."
Pros: "service on luthansa was delightful"
Pros: "Air hostess J. Haupt was the friendliest of all. She made the flight definitely more enjoyable."
Cons: "Everything was good."
Pros: "Upgrade to Economy Plus. Very comfortable seats, I am a fan! Excellent Indian veg food."
Cons: "Taking back the headsets 30 mins before landing."
Pros: "I slept for about 5 hours. More so than most flights. Flight crew was reasonable."
Cons: "Being constantly bumped. Food ok. When an airline stops having a policy of inflicting suffering in order to get me to pay more, well, I will give a higher rating."
Cons: "The seats were too close together."
Pros: "Every thing"
Cons: "Operation system"
Pros: "I am 6'1 so I wish could have afforded 1st class, but I am grateful to the desk staff who made sure I was as comfortable as possible. Great movies. Good food."
Cons: "The tightness of the seats!"
Pros: "The crew was very nice. I had an exit row so plenty of leg room."
Cons: "It was a short flight so it didn't really néed food and didn't have entertainment. They hand out pretzel mix, not something I can have (celiac). Doesn't matter on a short 1 hour flight."
Cons: "They forgot the luggage at Frankfurt."
Pros: "Flight was good overall."
Cons: "Because of a mess-up on United's part, Lufthansa did not have my spl meal."
Pros: "Don't like anything"
Cons: "Bad food delivery crew members always restless mood"
Pros: "flight attendant crew very efficient with service Earlier than expected arrival to JFK"
Cons: "did not have a 2nd meal option for the main meal since we were sitting 5 or so rows from the end of the plane. Delay in boarding the plane, but this was balanced by an earlier than expected arrival to JFK. Too many in-flight overhead announcements interrupting entertainment screen viewing. One bathroom was not able to be locked (in economy class)."
Cons: "The boarding was very disorganized."
Pros: "The food was good, and crew came around several times to offer drinks."
Pros: "Selection of movies in the entertainment section."
Pros: "Crew was friendly and attentive, food was delicious and served on time"
Pros: "crew interest and flight amenities; excellent meals"
Cons: "not applicable"
Pros: "Awesome service, delicious food, spacious seats in economy, great friendly staff!! Can't wait for my next flight."
Pros: "Crew passed out drinks and food as passengers requested. Very very courteous and extremely caring. Airport, boarding, and everything else went flawlessly."
Cons: "I don't know whether it was the airplane or the seats, but something was squeaking for the entirety of the two hour flight"
Pros: "Food and service"
Cons: "Entertainment. Sound so bad I had to use subtitles! Boarding complete chaos. No line, everyone wanted to be first."
Pros: "The crew and the food were great!"
Cons: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."
Pros: "The crew was great"
Cons: "1-2 +cms leg space"
Cons: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."
Cons: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."
Pros: "I like the comfortable seats"
Cons: "Service lag a little"
Pros: "Entertainment system failed repeatedly."
Cons: "Entertainment system failed repeatedly."
Pros: "On time, no hassle."
Pros: "Flight was in time"
Pros: "great food, entertainment and seat comfort"
Pros: "Intranet meant I could watch movies on my iPad"
Cons: "Seats are very uncomfortable"
Pros: "Staff and services all very good definitely"
Cons: "Everything was brilliant"
Pros: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Cons: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."
Cons: "Departure delayed, reschedules and then cancelled without any direct notification to us with 2 first class tickets !! If we didn’t have Kayak we would be sitting in the airport !,,"
Pros: "Good selection of movies"
Pros: "Staff was so helpful and attentive to our needs.Providing service with a smile."
Pros: "SFO - CDG (Air France) was a great journey in all respects. But the one major reason for that was, the middle seat was empty. I was so fresh after the journey, would definitely recommend this flight to anyone."
Cons: "The flight was delayed by atleast 45 mins and therefore had to rush at the CDG airport to catch the next flight."
Pros: "Great service"
Pros: "That we were heading home. Nice seats. Good food. Lots of entertainment choices. Power plugs ( USB and European power) were appreciated. Wine as a choice with meal was appreciated and brandy after the meal."
Cons: "Some of the shows and movies were a bit 'trashy'. Long flight. I was in the middle seat next to an inattentive octanegarian who was nice but kept calling the flight crew to fix her mess up of the video system. No air controls on this plane - so it was overly warm. 10 hours of overly warm makes for a stinky passenger. Oof."
Pros: "Great service, decent food"
Cons: "There was no WiFi on the plane"
Pros: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."
Pros: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Cons: "Nothing to like"
Pros: "I like traveling with AirFrance in general."
Cons: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"
Pros: "Ground crew at CDG was helpful to file a claim for the lost luggage."
Cons: "Ground crew at MXP Was inexperienced. She called every one in my flight to form a new line and it was immediately total chaos. And then they lost one of our luggages!"
Cons: "Screen broke half way through flight. Food was poor"
Pros: "Priority boarding with kids"
Cons: "Nothing special just like easyJet ir Rayanair"
Pros: "The crew took care with calm and kindness of a man in deep distress and erratic behavior. Impressive. More generally , the crew showed respect and attention to all passengers. Not frequent."
Pros: "Nothing... and we were late which made me miss my connecting flight and I wasn’t reimbursed because it was with a different airline"
Cons: "See above and the food was disgusting"
Pros: "Staff was nice"
Cons: "Very cramped. Poor leg room also with.metal bars under seats that further. Limited foot room. Terrible options in movies."
Cons: "Not checking my carry on weight at check in then letting me walk all the way to security to then check my bag and tell me to go back to check in then the counter is closed and they tell me it's too late and that I need to get ride of my things so that my bag is under weight and barely making the flight"
Pros: "It was on time and the crew was good"
Cons: "The food wasnt upto the mark"
Pros: "Flight was only 50% full. Room to spread out."
Cons: "Leg room cramp. Flight arrived late as a result missed connection home."
Pros: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Cons: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."
Pros: "Arrived on time"
Cons: "Cattle car accommodations"
Pros: "That it was a night flight"
Cons: "No airconditioning, no food choice, no space."
Pros: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."
Cons: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."
Pros: "Not much"
Cons: "Plane late departing allegedly because of cleaning the plane, but why was the cleaning done that late? Also, ground crew remarkably uninformed about what was going on in the plane. Poor communication between plane and ground crew. No explanation from pilot as to continuing reason for delay even after we boarded. Departure time, 1.00 pm, boarded at 1.10, actual departure time 1.45, causing me to almost miss my connection and definitely causing my bags to miss the connection."
Cons: "Our first leg from Paris was delayed and we missed our flight to Dubrovnik. We then had to hire a car and drive 6 hours to ensure we wouldn't lose a day more of our holiday."
Pros: "Boarding sevece was very nice and helpful Thanks so much"
Pros: "Other crew members were very polite to us, in particular a younger tall woman."
Cons: "2 crew members, one named Terri were quite rude and short with us. I even heard her say she was ready to get off the flight. She also asked everyone around me if they liked their flight but did not ask me. She basically threw my coffee condiments at me and dismissed my concerns about the food. I was unsure if the fruit was expired and she quickly dismissed my question without any real explanation."
Pros: "I like service of AF"
Cons: "No entertainment or usb plugsto charge."
Pros: "Efficient boarding. Interesting hot food. Entertainment variety very good."
Cons: "Business class seats hard. Did not flatten out for sleep."
Pros: "Ticket price"
Cons: "Long check in wait in Dubai. Food was shocking - inedible!"
Pros: "The plane is roomy and bright"
Pros: "Average flight"
Cons: "Food on AF montreal - paris flight and totally rude stewardesses"
Pros: "i tried to cancell my flight but didnt answer me1"
Pros: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Cons: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."
Pros: "The crew was amazing!"
Cons: "Boarding was chaotic. In seat entertainment had great selection, but dated screens."
Cons: "Train staff to be more responsive to customersn need"
Cons: "The plane (A330) was parked at outer parking position away from the terminal building. They kept us waiting inside the bus for almost 30min with barely working AC at 40+ degC. Once the bus arrived to the plane embarking was done via roofless staircase."
Cons: "The airplane broke from Abudabi to Delhi with 4 hrs delay."
Pros: "The food was amazing with good And comfortable air conditioning. Cleanliness was maintained as well."
Cons: "The food serving was late it could be more manageable. The leg space is also not comfortable. Also the some seat needs to be repaired as the recliners not working."
Cons: "Worst food i ever had in flight..please organize goid caterers"
Pros: "short lay over in Abudhabi. Flight was on time."
Cons: "At Abu Dhabi airport my mother had to change her plane , where assistance for elderly and wheel chair was extremely limited . Also the food on the plane was not as good as the food service on most international flights."
Pros: "Crew tried to make the best of the situation. Food"
Cons: "How do you seat my wife, my 2 year old daughter and me all seperatly from each other and since our first flight from London refuse to change our seats for us. Knowing that we couldn’t choose our seats when checking in initially!!! We were not the only ones separated on this trip and we all had to sweet talk each other so we could swap and sit together. This makes the life of the crew so hard as it is not their fault and clearly many people were affected!! Lastly stop using small planes for your Brisbane flights!!!!!!! We pay good money and deserve better. This is not the first time"
Pros: "Nothing about this airline"
Cons: "I requested for a aisle seat as I was travelling with 2 yrs old but they put me in the middle with other two people on th side . Very horrible ."
Pros: "Flight attendants are nice enough."
Cons: "1. On FCO-AUH route, my son’s entertainment system did not work. We informed the flight attendant and she said it has to be reset but did not come back to do something about it. 2. On AUH-MLA route, my entertainment system is so unresponsive. The touch screen does not work, so I had to use the manual controls. 3. Repetitive advertisements 4. Movies are old, not updated. 5. Food is not so satisfactory."
Pros: "First the flight was delayed for 30minutes. And I wanted to watch a movie but the earphone socket in my seat 22A is not working at all. I just have to watch the flight map. The FAs are busy and sounds tired. THe flight is full but I wish I was moved since my ticket was eligible for an upgrade. I seldom complain but they need to check thru the seats -22A"
Cons: "The smell inside the plane glad I have some sweet perfume spray."
Pros: "Very gd service"
Pros: "The crew was very kind to my seatmate who needed help filling out some forms. Though they didn't speak her language they found someone nearby who could help."
Cons: "The boarding process was a mess"
Pros: "comfortable flight"
Cons: "Had to board from a bus & the tarmac due to the construction at Abu Dhabi. Combined with a full flight - there was a lot of pushing as people were trying to get onboard first. We left an hour late as well"
Cons: "If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge."
Pros: "The crew was gracious and the dinner delicious."
Cons: "Cramped seating"
Cons: "Overall bad experience with Etihad Airways flying from Dulles to Abu Dhabi. I won't be flying with them again. 1. ETA: I had to apply for an electronic travel authority (ETA) (essentially an electronic tourist visa) twice despite the fact that I had been granted the visa originally by the Government of Australia two weeks prior to my flight. For some reason, airline staff said they could not see the visa information attached to my passport. I showed them the emails from the Government of Australia stating that my application had been successful along with the relevant reference number. The staff told me to apply for another one and let them know once I had. They informed me that this "happened all the time" with their customers traveling to Australia. If it is happening "all the time," Etihad Airways should check their database to ensure there are no glitches. It's Australia, not a third-world country, so it's likely on the Airline's end. The crew did not offer to look up my reference number or otherwise do any leg work to verify the visa that I already had, even when the application page stated that I already had a visa for the relevant time period! This stressed me out just a few hours before I was supposed to take off and could have been handled with a little effort by the staff. 2. Baggage Weight: They are sticklers for baggage weight, weighing your carry-on both prior to check in (it must be under 7 kg) and again right before boarding the plane. Literally no other airline has done this in my entire experience except the cheapo ones. Thankfully, I had a big purse and was able to shift the baggage weight around to get on because they pulled me out of line to board the plane. It's all going on the same plane so it makes no sense at all. This needlessly drags out the boarding process. 3. Crew: They sat a man who was coughing incessantly on my row (I had two empty seats next to me). The crew member accompanied him to my aisle while he told me where he would sit. The crew did not ask me to make space or anything (of course I would have said yes), but this particular gentleman had a cough and made me sick for my trip. I was not happy, and that situation could have been handled so much better. Bottom Line: Do yourself a favor and fly with Emirates. They're far better and professional and are similarly priced. Had none of these issues with them. (Added bonus: the food's a lot better as well)."
Pros: "SeatsPrompt service"
Pros: "Crew exceptionally great ."
Cons: "Abu Dhabhi airport."
Pros: "cheapest fiar"
Cons: "We have cancelled the trip on some personal problems online on kiwi.com, called twice also but till date no action is taken. Neither we got refund nor tickets got cancelled, eventhough we have cancelled tickets 3 days prior to start of our trip"
Pros: "Staff were very friendly."
Cons: "Checked in online and booked seats that had extra legroom. When boarding the plane seats had been changed and we were separated. Not happy about it. Agree with other reviewers re Abu Dhabi, not the most pleasant experience in the connections hall. A bit all over the place!"
Pros: "Good movies"
Cons: "Horrible food and beverage service as mentioned above"
Pros: "I like service in cabines"
Cons: "I didn't like service in JFK counters..they didn't let me in my hand carrying bag to cabin..but some passengers had big bags then my bag..."
Pros: "On this leg the general courtesy was great especially one particular hostess, Nikita. The movies and certain music on the menu were a good range."
Cons: "The food! 12 hours of mediocrity in a aluminium foil. My wife and my hand held consoles were not working and hence we couldn't use our reading light besides some other functional limitations. An elderly lady sitting in front of me had a bad bout of chills because of the cabin temperature (most probably) the staff never followed up on the help that fellow passengers had given to the lady. My prior two flights with this airliner were much worse My A380 experience in the Emirates has been MUCH more spacious and great meals with a predictably jollier staff. Qatar airways can perhaps even top that. The only thing I feel etihad has over these better rivals is the convenience of the US Immigration. As a NATIONAL CARRIER of the UAE, I'm quite unimpressed and disappointed."
Pros: "Staff excellent on board Plane very high standard"
Cons: "Waiting 1.25 hrs to check in in SYD- with 10 and 12 year old children Check-in staff member unclear on passport requirements"
Cons: "they didn't provide wine service"
Pros: "Not like trans Atlantic flights"
Cons: "Some crew were mean"
Cons: "A380 was an excellent plane. Quiet, great entertainment... decent leg room. highly recommended."
Cons: "Lost one of my bags! Returned after over a full day... was not even updated on location / that it had been found until the following morning... 24 hours later. Boarding was delayed... but by all means take longer if it means I get my bag when I land!!!"
Pros: "Excellent customer service and clean planes."
Cons: "No live TV , food choices are very limited"
Pros: "The service was very efficient and warm. The food was tasty. The team was throughout helpful and prompt."
Cons: "Abu Dhabi boarding experience needs to be better."
Pros: "Staff was great. Food was good, not great, but better than every other airline."
Cons: "The guest services agent at Delhi when I checked in was very strict about having a through ticket at my destination which almost caused me to miss my flight. I had previously checked with the consolate at my destination and there was no such requirement. Upon arrival, there was no concern whatsoever about having a through ticket. I know she was just doing her job, but this caused a lot of unnecessary stress."
Pros: "Not much"
Cons: "Crew was rude, very offstandish. We asked for vegetarian meals online. Crew acted like it was our fault for being vegetarians. My wife asked one of the stewardesses for water and she never brought. When we asked for it again she brought it and said "here" like she was bothered to have to bring water."
Cons: "They have restrictions more than any other flight about the size of the hand luggage- My parents were allowed to bring one hand luggage without any problems, but they were not allowed to take it back because it was "Big!" it did not put on weight or get fat! its a hand luggage that stays the same size! They blame it on the TSA and say it has to fit in and asked us to pay 325 $ to take the same bag that they brought things in."
Cons: "Boarding process"
Cons: "Food selection.in the morning, you don't want to eat dinner food. Should be breakfast."
Pros: "Beware of the etihad airport crew at Abu Dhabi. They are extremely inept. The gate agent lost my ID card needed to gain entry into a third country. Not only I had to miss my connecting fight from Abu Dhabi, was never put on another flight, but etihad also cancelled my return portion of the ticket all due to a mistake by their gate agent."
Cons: "Beware of their scamming ways by cancelling my return ticket due to their mistake...ripoff...avoid using etihad and any othermiddle eastern airlines, their planes are ok but their customer service is the worst in the world"
Pros: "That we arrived safely"
Cons: "The seat in the exit aisle was too upright and very uncomfortable. After paying for the exit row seat I expected a more comfortable chair. We were stuck in Abu Dhabi for nearly 2 hours on the runway waiting for take off even though all passengers boarded early."
Pros: "A380 is the definition of comfort. Comfortable seats."
Cons: "Airline should consider discounting the tickets in the last row as they are not recliners. Cramped for space."
Pros: "Lots of movie choices, lots of (business class) food choices."
Cons: "The movie service quit a few times, but did offer to resume where I'd got to."
Cons: "Etihad would not put me on an early flight despite having free seats on the plane. As a result of which I had a 7.5hour layover in Abu Dhabi. If they had moved me to the earlier flight, it would have left a lasting impression on me. I am looking to join a new loyalty program (from Lufthansa) and this gesture could have gone a long way."
Cons: "Crew doesn't interact with the passengers at all. They act very snooty."
Cons: "delayed for 16hrs in abu dhabi? who does that?! just ETIHAD AIRWAYS!"
Pros: "boarding procedure ; service in flight was good"
Pros: "The plane was spacious with great features. The crew was friendly and helpful"
Pros: "I thought that the crew working the flight from Abu Dhabi to Doha, was especially efficient, There is so little time to do all the things that they have to do, They however seem to do it well, and at the same time make it look easy."
Cons: "I do not like having to take a bus to and fro the terminal in Abu Dhabi. Especially when the connections are short."
Cons: "It was standard domestic business class seat, not a pod. Also had 2 screaming kids. Windows were dirty so hard to see out."
Cons: "The worst experience ever."
Pros: "Great crew."
Cons: "The least comfortable and smallest narrow business class seats ever"
Pros: "Gate was super close to the lounge."
Cons: "The security check at the gate requires one to leave the comfort of the lounge early incase of queues and then wait in an over crowded lounge with the other passengers (so the fact you are business/first or have one world status does little to ease the burden of boarding. The lounge also did not offer red eye passengers a meal and the on board meal service is slow (so if you are hungry it eats into precious sleeping time). The breakfast wakeup was also disappointing. My meal of choice was not available and the whole process was rushed like a fast food restaurant. Overall I am disappointed by the club world offering on this route and would not pay for it again unless intended to get on and just sleep for the entire journey."
Pros: "The crew were amazing and attentive"
Cons: "nothing that i can think of"
Cons: "On time."
Pros: "We were downgraded from our Business class tickets to Economy Plus because the flight was overbooked. The journey and services were poor. This is for a business class passengers who paid full fair."
Cons: "All problems mentioned above needs to be fixed. We are not flying BA again. We are done with you"
Cons: "Separating me from my party to extort a fee to sit next to each other"
Pros: "Seats are comfortable, head rest is adjustable, good leg room, nice entertainment selection and no extra charge for adult beverages!"
Cons: "When we arrived at London Heathrow, there was no gait, no stairs, and no buses to transport passengers to the terminal. We were stuck on the plane for an hour waiting. The crew was helpful in keeping everyone informed and let us know they called the airport staff multiple times for the stairs/buses to get us off and those with connections (me) going. The crew was frustrated too."
Pros: "The A380 is roomy with large overhead bins. Its quiet and smooth. Flight was on time!!"
Cons: "It was impossible to select a seat in advance. I could not even get to seat selection at online checkin. It was very frustrating. When I went to BA in London and Los Angeles they said it was responsibility of AA and when I went to AA in London & Los Angeles they referred me back to BA. Why can I not choose seats like on other airlines????"
Cons: "Old entertainment systems. No charging for phones."
Cons: "outdated inflight entertainment system generally worn and old plane"
Cons: "We were told that those boarding and didn’t need carry on luggage. We went to do so and was told to get in line. When we got in line and up to go on plane, the person (a lady) told us we couldn’t."
Pros: "The flight was delayed prior to leaving the gate, while lined up to take off and during the flight. All delays were promptly explained by members of the flight deck. The cabin crew were outstanding nothing seemed to be too much of a inconvenience to them."
Pros: "Great entertainment choices"
Cons: "Slow crew. Same good choices as flight just before"
Pros: "The boarding process was smooth."
Cons: "The seat in the so-called business class was too narrow even for a very slim person. The middle seat was too awful!"
Pros: "The attention of the flight attendents. And tht We were on time."
Cons: "We nearly missed the plane due to how closely our flights were scheduled. Then our luggage did not arrive with us our plane. We didnt have time to stop for a snack or water so a small something would have been helpful."
Pros: "Everything on time, good communication, and great flight attendants"
Cons: "Decent seat comfort. 2hr fly. Great Alp scenery."
Cons: "Seats have a headrest that cramps the head. These could be removed from the particular Airbus, as they are on SAS planes. It is unbelievable that such physical discomfort is standard practice on BA. Crew is officious, as are the verbose announcements. This not the fault of the crew but of the management. The airspace is filled with meaningless blather, including the overly long seltbelt video."
Cons: "I didn’t like that I paid for first and received terrible service in the air and on the ground"
Pros: "The crew were amazing, friendly, attentive and quick at everything they did"
Cons: "The entertainment screens were a little old and battered - scratched and all, which meant a reduced viewing experience"
Pros: "Good service ...very convenient... reliability..... but please pleaes start using new aircraft’s I have been flying Ba 118 to London for 12 years ..... I need to update your aircraft’s .... when I do Lhr - NYE the aircraft’s are much better.... all my business friends have now shifted to Emirates because of the service and aircraft’s..... I keep flying BA because of the convenience of the direct flight and loyalty I have for the airline..... but we deserve better aircraft’s....."
Cons: "- bad airplane - cramped - bad food and not even available on all legs"
Pros: "I love the fact that I was able to find a good price for the tickets...JUST THAO"
Cons: "The fact that the flight was delayed and they didn’t tell about it until 1.30-2 hours before leaving...and that because we pressured them other wise they wouldn’t even bother to announce us. So sorry you guys don’t have another rating UNDER POOR BECAUSE I WOULD LOVE TO GIVE IT TO YOU...."
Pros: "Good friendly service. Flights were on time."
Cons: "Food, especially breakfast is atrocious. Stupid to have to go through security again at Heathrow when you are transferring"
Cons: "BA pulled a fast one on the passengers by first gradually increasing the projected delay, up to 3.5 hours, and then last minute changing the flight status from "delayed by 3.5 hours" to "on time, gate open". They did this without making any announcements on the loudspeaker, or sending any notifications to the passengers. Whoever didn't see the status change on a screen would have missed the flight. The crew must have recognized this (after half of the plane didn't show up), and just decided to wait some more, so our "on time" flight was eventually delayed by 1.5 hours only because the airline couldn't shepherd the passengers together when they were ready to leave."
Cons: "definitely a significant downgrade from my first flight from dallas to london. this flight from london to bangalore was outdated, with old entertainment systems, no usb connection, no snacks available. also we were shuttled from the boarding area on a crowded bus to the plan and had to climb several stairs with our heavy handbaggage up to enter the plane. crew was ok, nothing special. i've traveled british airways quite a few times from the USA via London to India and always notice the downgrade on the flight to India."
Cons: "Got sick with the food I had on flight from Del to London and was puking through my next flight from Lon to Van"
Pros: "Flight arrived on time. Crew on board was good."
Cons: "Didn't realize BA does not give passengers any refreshments for free including water. This is a bit much. Also the BA personnel checking in baggage was not friendly and was a stickler for not allowing our baggage as carry-on when others with the same size luggage were allowed by other personnel."
Cons: "The BA crew at the check in needs improvement. BA has different standards from other carriers that make it confusing. Bag sizes for on board carry on luggage accepted by other carriers are not accepted by BA. So you can fly in with one carrier and then BA says that the bag cannot go on the flight. In a different flight our flight was cancelled and rescheduled to the next day. I have been trying to find out how to get compensated for this as it says on their website and have not been able to do that yet."
Pros: "The middle seat was empty. Handed out drinks regularly."
Cons: "Really long gap between the main meal and the snack. I was hungry enough my stomach was growling. General boarding was mayhem. On the way to London, we boarded back to front. Fewer available movies than on United."
Pros: "The price of the flight offers is what made me purchase through kayak, but the disconnect with the airline and booking agency left me stranded and ultimately required me to buy a flight directly that will take me almost half a year to pay off not to mention the inconvenience of switching airports and sleeping on a bench for 4hrs."
Cons: "When I missed my flight, the airline would not offer assistance because I booked through an online vendor (webjet through kayak) and when I called webjet they failed to help me rebook, made me buy a new flight, then when I called looking for the flight information, they managed to cancel the flight and then claimed I had requested this when I had done no such thing. On top of this they only offer next calendar day booking so even though they are fully responsible for botching up the second flight I booked. I have talked to 10 individuals from different agencies. Everyone passes blame and responsibility off on someone else. On top of everything else, noone but the American Airlines representatives showed any empathy or concern for my being stranded for the night. Based on this experience, I will do everything in my power to dissuade people from using Kayak, webjet, amadeus and British Airways."
Pros: "The flight boarded and left on time. The seat was comfortable with plenty of leg room."
Cons: "It was a bit cold part of the time."
Cons: "Cabin crew seemed uninterested in passengers. Hot food was honestly disgusting and there were no snacks other than a sugary chocolate bar"
Pros: "Nothing was bad. Take off to landing was great. Red wine was"
Cons: "A fellow traveler needed to check a bag and BA charged more for the bag than we paid for the flight. They said that because the flight was not full it cost more??? Ridiculous! If flight not full she should have paid less.... Very unhappy with this policy."
Cons: "Completely messed up departure time, poor maintenance and old aircraft. Grumpy service"
Cons: "Check-in... Long long lines to check in was terrible."
Pros: "Entertainment, timely boarding"
Cons: "Delayed landing, one or the attendants was very rude"
Pros: "Everything was okay, but before boarding the British Airways crew pulled us aside and told us that they cannot allow two carry on bags ( one carry on suitcase and one laptop backpack). That's insane. We had to wait forever to get the bags checked in and make it back to the gate. We didn't feel like valued customers and never going to fly British Airways again."
Pros: "Quick and a clean aircraft"
Cons: "Nothing special to say"
Pros: "same as newark-london sector."
Cons: "same experience as in newark- london sector"
Pros: "Boarding process and crew were efficient."
Cons: "Seats were super-cramped, could not lean back to anything approaching a comfortable level, food was very ordinary, and the entertainment choices extremely limited."
Pros: "High Life magazine"
Cons: "No complementary beverages"
Pros: "Ear phones for those of us who did not bring any. Having a meal and drink available and at no extra cost."
Cons: "Not knowing if I could get an extra drink after the food was served, would have been helpful. Snacks of chips, pretzels would be tasty. Offering more water or a larger container offered would help. Explaining how u have to get to the next terminal would help. Having to go to many shuttles is confusing."
Pros: "Everything was perfect."
Cons: "Wheelchair assistance was not provided to both the passengers , even though it was requested during reservation. Baggage was lost and did not make it to Bangalore"
Airlines flying from Berlin to Bengaluru (Bangalore) have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Berlin to Bengaluru (Bangalore)
Masks required on board, masks provided on flights from Berlin to Bengaluru (Bangalore)
Social distancing seating
Middle seats unavailable to book on flights from Berlin to Bengaluru (Bangalore)
Testing for antibodies, testing for symptoms for flights from Berlin to Bengaluru (Bangalore)
Waiving of change fees. Search flexible flights from Berlin to Bengaluru (Bangalore)