Airplane flight is good,nice and clean
Pros: "Crew very helpful. Seat was very good, food excellent."
Cons: "The rebalance was worst I've ever encountered I was actually scared I prayed many times 4 yo get home safely I was not impressed with my last flight n also why were We delayed coming from manila we turn back many times n I had only 50 mins to catch my flight to Perth if we had landed wen we should hv I'd hv time to buy some gifts I'm.glad that Philippines airlines will fly direct yo manila from Perth come March n I'll use them from now on as it's a few times in the years gone that things has happened to me I forgave ur airline but now i not need to as hv other airline to fly n my darling come here 3 or 4 times each year but will use Philippines airlines URS sincerely Trevor frahm"
Cons: "Poor customer service and lack of care for loyal passengers"
Pros: "The crew was very polite and very helpful. Boarding process was smooth and easy, however, the Singapore airport has security checks at every gate prior to boarding. This meant that after clearing this security process at the gate, bathrooms were not available until after boarding the flight and drinking water stations were not easily found in the secure boarding area. The aircraft was comfortable, menus were distributed early so that meal options could be made with full information in advance. The food was good and made available at routine intervals."
Cons: "On a 14 hour flight, staying well hydrated is very critical and difficult. It would have been nice for the crew to make more frequent trips through the cabin to offer just water refills to keep passengers hydrated and reduce plastic cup usage."
Pros: "checking in at Changi Airport is always a pleasure, helpful friendly staff"
Cons: "the food is disgusting"
Pros: "Amazing crew! They handled a full flight with screaming indisciplined kids and clueless adults with grace. Entertainment was great as usual"
Cons: "Singapore food and drinks quality has deteriorated significantly. Flights are always packed with uncomfortable seating. These days you get amenities only if you ask."
Cons: "20 min late but acceptable for a 15 hr flight"
Cons: "The seat covers looked worn and dirty. Needs an upgrade."
Pros: "Food, Entertainment."
Cons: "Harder than usually landing"
Pros: "I didn't like the trip much. After the trip we found out that our body was bitten by fleas. Our body is now full of rashes, every part of my body is so itchy. We was seated in 61A and 61C, seems like in the previous flight a dog was sitting there or some kind of animal that left fleas in the sit."
Cons: "Please clean better the seats. This is unacceptable, not a good way to start a trip in Japan. We only hope to get better sitting in our last flight with SQ, from Japan to LA."
Pros: "Seat was comfortable, flight attendants were attentive and the food wasn't bad."
Pros: "Singapore airlines never disappoints"
Pros: "Great crew But... Many wild children, loud babies. I was in seat with extra leg room so I had no space for my purse & carry on and had to store in overhead bin. After take off, I retrieved my purse & carry on to get my glasses and purse. The flight attendant gave my bin space away to someone..."
Cons: "See above... Who didn't upgrade their seat. My items had to go into bin 3 rows back. Very inconvenient & very difficult to retrieve after landing. I will never pay the additional fee for extra leg room again."
Cons: "Better food, better selection movies"
Pros: "one of the crew was rude. my spouse forgot to fold-up the cup holder, the hostess heat the holder so hard while walking. I don't know but it appeared as very very rude."
Cons: "Improve the process for boarding people were standing there for 45 minutes to 1 hour. People there needs training"
Pros: "This was the most comfortable business class mid haul flight I've ever taken."
Cons: "Absolutely nothing went wrong."
Pros: "Extra leg room, great service and good food."
Cons: "The entertainment system feels dated (no touch screen) manual rewinding of movies, selection of movies"
Pros: "The customer service at the Check-in, the flight attendants, the movies and the meals. More than my expectations! Will definitely use Singapore Air in the future in my travelings! Will recommend it to my circle of friends and relatives! Thank you very much. You are the best airline I've used since 1976!"
Pros: "The service is exceptional!"
Pros: "Cabin crew was excellent and the premium economy seat was very comfortable and accommodating. The choice of food from the variety menu was also delicious."
Pros: "Seats are big as old plane"
Cons: "Very old plane, entertainment system therefore very old too. Service was slow, 2 hours after start till they serve dinner, another 1 hour to clear. No special boarding for staralliance gold members"
Pros: "Easy red eye flight, just slept the whole way"
Cons: "Singapore airline is always awesome. Crew professional and very caring"
Pros: "I reallyiked th service from the crew"
Cons: "I didn’t like the silk air mainly on my itinerary. It was an old flight with cloth on the back of the flights a bit torn. No entertainment in flight for silk air. That was a bad flight."
Pros: "Very comfortable"
Cons: "I don’t see anything I didn’t like"
Pros: "Clockwork prompt"
Pros: "Services, the Care and the Concern!"
Cons: "Poor service."
Pros: "Business seats were excellent"
Cons: "All was good!"
Cons: "Because the flight from IAD to London was cancelled, I never made it to this flight."
Pros: "The service from the Singapore Airlines is always impeccable. The food is delicious. The business class seat is spacious and wider than all the US airlines. There are plenty storage space in your seat space. The entertainment system has many choices and has a lot new release movies and shows."
Cons: "Unfortunately, the ride on Boeing 777 is not as smooth as the Airbus'. The noise in the cabin is louder. The seat is comfortable but the bed is not. First, the flat bed is not transformed by a button and it needs a physical person to flip it over. The mat is thin and I can feel some hard edges while lying down. The noise from the engine transmits to the bed and it is hard to sleep even with the noise cancellation headphone."
Pros: "Seats, crew"
Cons: "Nothing else other than above"
Pros: "food. schedule was on time"
Pros: "Excellent entertainment system even in economy with many movies including recent releases. Staff were friendly and efficient."
Cons: "Economy seating is very tight for someone who is tall -- very little legroom. Food in economy was OK."
Pros: "Food was delicious!"
Pros: "Efficient, courteous and attractive crew. Good food and drink selection and great entertainment system with large screens."
Pros: "everything is perfect"
Cons: "the food on Silk Air can be better"
Pros: "The service and the flight to and from Narita Airport."
Cons: "Food was. Not available. They said they don't have extra veg food . I selected beg food still it shows them non veg and I was pass my way with empty stomach"
Pros: "Efficient boarding and arrival"
Cons: "Old plane, entertainment system is outdated, food not good and they went out of the good stuff (e.g. only seafood noodles for breakfast?!)"
Pros: "Comfy chairs and good food on Singapore Airlines."
Cons: "Some of the male crew didn't do anything, the females did all the interactive work in serving and helping the disabled as far as I could see."
Pros: "Everything was pretty great. Crew is very nice. Food was very good actually. 2 meals with snacks when asked. Hot towels were given a couple of times. Drinks were served and offered throughout the flight. Socks and toothbrush also given. Entertainment was great with a good mix of movies. Chairs were comfy and leg space was ok."
Cons: "I don't think I would complain about the space otherwise except that the person in front of me decided to recline their chair all the way back. It was a tight and fairly uncomfortable ride the rest of the time."
Pros: "Best serves ever will fly every time"
Pros: "The friendliness of the staff, the food and overall the experience."
Cons: "That our bags weren't check in all the way to SEA"
Pros: "Service was best in class"
Cons: "Planes are old. They never seem to use newer planes on the Brisbane leg."
Pros: "Neat & clean flight.good cabin crew members.good service."
Cons: "Food served was not so good. Toilets are very small compared to other flights..speacially SFA - Singapore flight."
Pros: "Second bag was four foot bronze statue, no problem or extra cost"
Pros: "The air stewardesses took their time to get back to me about a question I posed to them. It took 2 stewardesses and 3 efforts."
Pros: "again, the crew anticipated our needs"
Airlines lost all my bags and is not being helpful at all in tracing them. Value of baggage is over $25,000. I expect a full refund and expect to be compensated for the loss.
Even though, meals were preselected, the airlines could not provide them , saying they didn’t have enough stock. The main meal in Doha to IAD sector was delayed. Other than those issues, everything was great.
Clean, neat, well maintained and on time performance.
There was an aircraft change (which caused an uncomfortable flight) in the last hour and was not given an option in advance to switch flights.
Comfortable flight and before time arrival was excellent overall
Boarding in Lahore is slow
Cons: "Food options were very similar. And the pre-made meals are hit or miss"
Pros: "Great crew, excellent staff at the airport. Planes were nice and comfortable. Food was ok. They have an excellent price to quality ratio; you can often get great prices on some of the more popular destinations and the service is 5 stars."
Cons: "Some alcoholic drinks"
Pros: "Best crew we’ve ever had."
Cons: "Qatar website needs work"
Pros: "Crew was great, seating was cramped."
Pros: "Crew was good"
Cons: "Boarding, comfort of seat"
Pros: "Service by the crew was outstanding, but special mention to Deepika who made sure I had a Business Class experience out of this world, always smiling and checking if I needed anything"
Cons: "The food and the wine selection did not impressed me. Qatar needs to make some changes."
Pros: "Crew were friendly"
Cons: "Food could be better and frequent"
Pros: "Plane design was nice"
Cons: "Selecting food online was misleading; felt we had to select something then. We learned later that it was just special diets that required online selection."
Cons: "It was delayed 3hrs but no regret from staff. Doha to staff very bad and arrogant"
Pros: "Legroom was great Staff were great Bathrooms were very clean and cleaned often in the flight"
Cons: "the area I sat in smelled weird even though the crew helped spray a solution it didn’t help the smell .. Vegetarian meal is not good"
Pros: "Food was excellent and the crew updated us through out the flight"
Cons: "That fee for overweight was excessive"
Pros: "Flight crew was very helpful. I didn't have any special requests, but I noticed them being extremely helpful to other passengers. Much better than US based airlines, as most others are."
Cons: "Extra security going to USA is a nuisance. Food was ok, not as good as previous trips. Lamb was only selection left when they got to my seat. Not my favorite also very fatty."
Pros: "The long flight from Houston to Doha was good."
Cons: "The short flight from Doha to Nairobi was uncomfortably because of dry air in the plane."
Pros: "I really liked the service. Most of the flight attendants were very friendly."
Pros: "Qatar has the best crews. The 777-300 is the most comfortable aircraft I've ever flown on, and I'm always in the cheap seats. Plenty of food."
Cons: "Some of the food dishes weren't appealing to me. But I get that trying to please everyone with everything on diverse international flights is impossible."
Cons: "Although the loading Zone was given as Zone 1, boarding was chaotic because the fround crew was incredibly inefficient. The announcement was totally mumbled and badly managed, Why cant the boarding at Cochin be organised like queues for each zone so that the passengers do not crowd in a mad rush near the gate as if the fliht will leave without them. As in Doha have different seating area for different zones and the ground crew should be trained to be firm to allow only passengers with boarding."
Pros: "service, food and cleanness"
Pros: "The cabin crew was very helpful and cheerful and everyone had a smile on their face."
Cons: "Entertainment devices are slow to respond."
Pros: "Food was better. Seating was comfortable."
Cons: "Should use 380 craft"
Pros: "Great selection of movies and tv shows"
Cons: "Entertainment screen is too dim even on highest brightness setting"
Pros: "I liked the organized boarding prosecution, everyone was seated by the boarding zone so there were no mess and no fight over who gets to go first in the plane. the food was good too, again vegetarian options and very good quality. I"
Pros: "Courteous, helpful and professional crew members."
Cons: "No internet service on long international flight. Boarding process for business class could be better."
Pros: "Not much"
Cons: "One of bags was missing and I came to know this only after waiting until the last bag. The staff knew that my bag did not make it out of Doha. It would have been nice if I was informed as soon as I landed so I did not have to wait for an hour unnecessarily. And the paperwork to report the missing baggage was totally Chaotic. Whoever barged to the counter and was aggressive got priority and taking down the details and giving us a receipt. This is probably my 5 or 6 flight in Qatar and it seems that you guys are slipping up as Emirates had done. Hope you don't."
Pros: "Crew was friendly."
Cons: "Catering not up-to the standard. Ran out of food. Seats too congested"
Pros: "It was a long flight from US but was comfortable. Staff was courteous."
Pros: "I had a great experience with overall trip."
Cons: "I was not very impressed with hostesses service. on the second leg of the trip. The boarding process was not organized at all. We have zone numbers but people just boarded at first come first served basis"
Pros: "Great flight - and definitely the best airline food we've had in a while"
Pros: "Lo mejor de estos vuelos es sin dudad el servicio del personal de vuelo, son muy amables y se esmeran en mantener cómodo a todo el mundo, te dan botellitas de agua, jugo, hielo, lo que pidas."
Cons: "JKIA airport was terrible. Staff were late to come to the check in counters. Why can't they be there earlier than one hour so we don't have to stand in line for so long with our bags. Totally shambolic affair."
Cons: "A lot of plains departing from gates grouped together and we had to sit on the floor while wainting to board after we have been travelling for 18 hours. Obviously with no crowd control boarding was a mess."
Cons: "price and comfort"
Pros: "Lots of disruptive kids, one of the ethnically chinese (sorry didn't catch her name) was very attentive and supportive of parents trying to keep their kids happy on a twelve hour flight."
Cons: "Long flight, infrequent water distribution, half the staff just chatting in the back. Filthy bathrooms not cleaned in flight."
Pros: "The plane was steady on both flights I went from Kuwait to Doha to DAR. It would be good to note getting a visa in DAR is not a quick process and make sure to bring USD with you as they only take cash."
Cons: "The food wasn't particularly my taste of food, but was still decently prepared. Also note the grapes have seeds, interesting as I am used to seedless grapes in the USA."
Smooth boarding take off before time and arrived 23 minutes before TIME.
Clean cabin, efficient crew.
We are four family members so they given last row of flight which are not so comfortable
Food purchase options confusing. Out of 4 Indigo flights this week, two offered a choice of food, the third offered only 1 choice, and one offered no food. Very confused what I buy when I buy an Indigo ticket.
Clean, timely, professional.
Pros: "I liked the fact that it was a direct flight"
Cons: "Little more customer satisfaction"
Cons: "Extremely bumpy take off and landing. The pilot could do better."
Pros: "Did not take the flight as fell sick. Tried working with vayama and Turkish airlines to reschedule this return flight but quoted cost was higher than original price."
Cons: "An understanding and accommodation based on medical reasoning."
Pros: "Crew was amazing, & purchased food was extraordinary quality."
Cons: "We traveled with a wheelchair person, but they boarded her separately from the rest. That meant she was without anyone she knew for some time. It'd been better to allow @ least 1 person of her people w/ her while she boarded."
Cons: "The ground crew in Mumbai let on a very drunk group of men who became more and more problematic. Eventually they had to be removed which let to a further delay to an already delayed flight. Bad"
Pros: "Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered"
Pros: "Punctuality and cleanliness."
Cons: "No comments."
Cons: "I got sick so I had to leave India. I tried for 5 days in a row to cancel this flight but the cleartrip.com website is just a bad labirinth. You are not able to cancel the flight from mobile( when I was in India), you are not able to access the website from Europe."
Cons: "No entertainment very bad seats no blanket when asked for"
Cons: "Co passengers"
Pros: "Punctuality, cabin crew and cleanliness."
Cons: "Check in at Mumbai needs to be better coordinated."
Pros: "Always ahead of scheduled arrival in my last few flights. Love it"
Pros: "No, not really, especially the boarding crew. Where was chaos and signs of lack of planning. Gate changed towards the end and sequential boarding wasn’t done properly."
Cons: "1. On time performance, flight started 1.5 hours late, 2. Boarding procedure was unplanned and the gate resembled a fish market."
Pros: "Cleanliness, quality of service and the attitude of cabin staff."
Cons: "Delays to be avoided, Gate changes to be avoided, Boarding process was not properly streamlined."
Pros: "Punctuality, and cleanliness."
Cons: "No comments."
Pros: "We arrived"
Cons: "The flight was an hour late on departure pushing the international flight timeline a bit too narrow."
Pros: "Neat clean well organised and systematic"
Cons: "Cabin announcements volume can be lowered. It’s too loud"
Cons: "Long delay in getting bags in Hyderabad. Turbulence in the air"
Pros: "Absolutely nothing !"
Cons: "The pilot were absolutely amateurs ! Altitude descend felt more like a nose dive ! Approach to mumbai airport was so rough and that we thought our lives were at stake !"
Pros: "Seat is as good as a concrete slab of a park bench."
Cons: "Late departure. No communication to passengers. Taking passengers to aircraft in a bus before it is ready and making them wait for a long time. In fact the passengers from incoming flight were disembarking when we were taken to the aircraft. Last week also it was the same story."
Cons: "Checkin staff was very rude and had pathetic attitude"
Pros: "Reached before time!"
Cons: "Lost my luggage due to mistake at check in desk"
Cons: "Check in was terrible. They had so much trouble with international credit card!!! Almost made me miss my flight."
Cons: "Announcements should be in local language primarily. Crew was not friendly. No smiles on any of the crew members."
Pros: "Friendly and helpful flight attendants"
Cons: "My seat cushion was flattened but otherwise a nice flight!"
Cons: "Seats do not recline at all. Worst seats I’ve had in an airline."
Pros: "No delay proffesioal staff and efficient work and space"
Pros: "Very smooth trip. Efficient control"
Cons: "Boarding was late so flight was 20 minutes late at Delhi"
Pros: "Cabin staff very efficient and pleasant. Very punctual flight times. What food I purchased was fresh and reasonably priced."
Cons: "Seats were a bit hard"
Pros: "What a great airline! On time, safe, good service, and really cool brand."
Cons: "Limiting the free baggage allowance to 15 kg is quite difficult to meet when you are a foreigner visiting India. The cost for extra weight is very expensive."
Cons: "When we booked the flight we were unaware the price did not include checked baggage. We called Kiwi.com and we asked what it would cost to add checked baggage. They said they’d check and get back with us. When they did they said the additional charge for 15kg was more than the ticket itself!! For more than 15 up to 30kg it was nearly 3 times as much! This really felt like a scam! We asked to cancel the flight and were told we could, but there was no guarantee of any refund. We said to cancel it anyway. Later I was told there would be no refund. I assumed it had been canceled and yet I got emails telling me it was time to check in, etc. And then I’m asked to review my flight! So, between Indigo and Kiwi.com I felt I got terrible service. I will not use either of them again. In the end we got a flight for the original amount including 15kg of checked baggage from a different website and on a different airline that left at the exact same. There was a reasonable charge per 5 kg over the15 allowed."
Pros: "Plane boarded quickly and left right on time. Very comfortable and smooth flight. We were surprised that our luggage arrived before we got to baggage claim."
Cons: "Web check in didn't email boarding passes to the correct email."
Cons: "Flight missed & the passenger is traveling through bus from Bom to Hyd. Very Poor Service. Very disappointed. ☹️"
Cons: "WE HAVE BEEN RUSH TO TAKE AN EARLY FLIGHT FROM vns TO del , Staff is helpful , but it kind of not clearly something about luggage cost. but everything over all look good. Thank you."
Cons: "i arrived with 45 mins as requested. Their staff an utter shambles that I feared I miss flight. By that time they said too late (even tho I had time but they didn’t know what they were doing) had to pay an extra £60!!! For their bad management and wait extra 4 hrs!"
Pros: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Cons: "The cabin crew didn’t even ask us for water. We were yelled at by Anoop T working for indigo airlines at Trivandrum airport. He was drunk and unnecessarily charged us for baggage check in when clearly our tickets stated that no extra baggage charges are applicable. The third party through which we booed our flight generated 3 PNRs and Anoop claimed that he will charge us for baggage check in. He was impatient, rude and drunk."
Pros: "As above"
Cons: "As above"
Pros: "Staff and service. Efficient travel time."
Cons: "Noted a difference in passenger type on this flight. Some were rather demanding for the crew members in that some passengers did not adhere to safety protocols. Staff handled the situation in very professional manner."
Pros: "On time"
Cons: "Food choice"
Pros: "Honestly nothing"
Cons: "This is the worst airline i have ever traveled. Indigo change their flight times many times and they canceled the flight twice hence i will never book this flight in future"
Pros: "Everything is very comfortable"
Cons: "It’s perfect"
Pros: "Good value/price. Baggage retrieval time quick."
Cons: "Flight delayed."
Pros: "Again, I did not require much service."
Cons: "An on time departure would have been preferred."
Cons: "everything starting from delayed flight to communications"
Pros: "One hour flight ,there was no problem.4 O’clock snack was good."
Cons: "Too much delay Of the flight without giving a reason is irritating & all the programmes get upset."
Pros: "Food was unexpectedly good!"
Cons: "Flying is always hard when your sick but has no reflection on the companies."
Pros: "Well managed. Well serviced flight. And of course on time."
Pros: "Staff were courteous and well mannered. Food was good"
Cons: "Seat covers are soiled"
Pros: "Food and inflight crew were good"
Cons: "Baggage got delayed. No customer service agents to help. Ground staff does not know process, airport staff unresponsive. Horrible horrible experience"
Cons: "I don’t know yet. We had to miss the flight because of the earlier flight’s delay. Ridiculous planning by whoever is the in-charge of airline scheduling. I urge people to stay away from India. They charge competitively and the service stinks. No reason to use this airline."
Cons: "Crew folks are like bus conductors, bad food, screens dont work, seats not clean, junk in front pouches."
Pros: "Domestic travel and quality way better than international"
Cons: "Flight got delayed."
Cons: "Never shows up on scheduled time. Consisten delays misleading the passengers"
Pros: "Very good crew and managed well"
Cons: "Delayed flight made my lay over longer and tiring"
Pros: "The flight was before time and overall comfortable"
Cons: "The entertainment system needs an upgrade"
Cons: "Flight seems to be very old and Entertainment screens not working. Not sure what to do during a flight time of 13hr without entertainment. Felt like flight attendants have zero respect towards their passengers. Responses were rude. No one attended service requests multiple times. Air India domestic crew far better than their international crew. Stupid crew and worst flight. My first and last air India flight."
Pros: "Taste of Food Excellent timings of the flights"
Cons: "Personal TV did not work Pathetic Customer Service"
Pros: "Seats are clean on time arrival crew service entertainment system"
Cons: "Meal choice was bad"
Pros: "We arrived safely to our destination. The flight crew were all nice and did their jobs well."
Cons: "The ground crew were horrible. We were forced to miss our flight and be rebooked 4 hours later because they didn't check us in properly. They forced us wait for 45 minutes in a basement transfer area for no reason and continually were rude (In both English and Hindu). Given there are so many options to fly now in India, go with an airline that actually wants your business instead of AI that thinks you deserve them to fly you around."
Cons: "In flight entertainment was broken, food served was poorly cooked, there was a delay in arrival following which I was put up in a horrible dusty hotel overnight that was far away from the airport."
Cons: "flight crew isn't great"
Cons: "Flight delay and no communication"
Cons: "Proper information about status of delay"
Cons: "Entertainment system did not work duration of the flight. Uncomfortable seats, confusing instructions for deplaning. Will travel Sir India only if I have no other option"
Pros: "Boarding process was good"
Cons: "Most of the seats were either damaged or broken. If you are lucky your telivision will work."
Pros: "They have been charged 12650 rupees for 60 pounds of baggage"
Cons: "The flight was delayed, no proper support or updates were given. The flight tracking page of air India is not updated real time."
Pros: "On schedule"
Cons: "Horrible food"
Cons: "Comfort and entertainment"
Pros: "Crew were good"
Cons: "When I was entering into flight it was stinky"
Cons: "The flight was delayed without any notice."
Pros: "In Flight service is terrible. They don't care just do mechanically."
Cons: "Poor customer service is the biggest problem. Please don't sell AirIndia tickets on your website"
Pros: "Boy oh boy, the meal on this flight was delicious - I wish I could have had this earlier in life!"
Cons: "The flight attendants in this particular flight made it a point to act coldly towards the people in economy - I don't care too much for that - a simple smile goes a long way, but there were none. The plane was doing "final call" for boarding 50 minutes prior to the departure time so we rushed to the gate. Once on the plane, we waited uncomfortably for roughly an hour before taking off."
Pros: "Price, spacious seats"
Cons: "Made to wait 30 mins in line past boarding announcement "for some VIP"; classic Indian style. Flight was subsequently late over 30 minutes. Sandwich was stale, wrapped in kitchen wrap. Would rather not have them even serve sandwiches."
Pros: "Was much cheaper than others. Service was good"
Cons: "Not enough leg space"
Cons: "The way to the International gates was confusing since this was a domestic flight. Other than that, everything was good."
Pros: "Overall procedure was smooth and the staff was courteous"
Cons: "Food was not up to the mark. The flight was an old one."
Pros: "Smooth check-in and comfortable flight"
Cons: "I had never seen any attendant in any flight taking away food before it is finished which happened only in Air India flight. The in-flight attendants aren't matured enough to deal with the customers. But all three behaved the same way."
Cons: "The boarding crew was not helpful. Their signs were incorrect. They had no desire to find out answers to timely questions. They ran around like chickens. It was chaos at the gate. Once on board the plane, all was fine."
Pros: "Courteous staff. On time arrival and departure and smooth flight. I have been flying Airindia for 40+years both domestic and International"
Pros: "Flight and Boarding"
Cons: "No entertainment on-board, crew was sluggish in making announcements, old aircraft carrier which is shaky & noisy"
Cons: "Flight was delayed again. I travel many times using Air India and every time the flight gets delayed for some reason best known to the crew. This jeopardizes the overall itinerary that a passenger plans in advance. Air India should make sure the flight don't get delayed and arrive at Hyderabad airport on time. This has happened many times in the past and I believe it definitely affects the image of Air India as a whole."
Pros: "4.5 hour delay for no reason stated. Flight Attendants exercised no control over cabin with people stating during takeoff and landing. Cabin was dated at best with seats extremely uncomfortable. Thank goodness it was only an hour flight."
Pros: "On time, good flight, friendly staff"
Cons: "Entertainment media getting old and need refresh"
Pros: "Service staff and air hostesses were very courteous. Food was amazing !"
Cons: "Checkin took 2 hours more than scheduled departure time. Rude staff You are not guaranteed to get the seat numbers you have booked online In flight service sucks Luggage was just thrown away in a pile on the baggage claim area"