Find cheap flights from Incheon to Mumbai

Pros: "Although my flight was canceled they quickly found me a flight on another airline and provided me with a hotel room for the night"

Pros: "Crew was very helpful"

Pros: "Good flight"

Pros: "The crew was super amazing and went to all extent to make our journey with infant comfortable"

Pros: "Great staff, great comfort. Great airline!"
Cons: "The boarding system is somewhat confusing with 5 different zonings."

Pros: "Nothing"
Cons: "Food was terrible. It’s worse among the airlines."

Pros: "Seat comfortable"

Pros: "The Crew were excellent, friendly, professional and attentative."
Cons: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."

Pros: "Qatar is impressive. The airbus was incredible."
Cons: "It would be noce for flight attendants to give coughing passengers a mask. 12 hours on a flight next to two sick people."

Pros: "Extra leg room only coz I was on exit isle"
Cons: "Entertainment is poor. Very few selections on black movies and music. Mostly Arabic and Indians. Food was alright"

Pros: "Flight not full, so space to move. Great service"

Pros: "All good"

Pros: "Food and entertainment was fine."
Cons: "Crew was not very organized or helpful. Need more training/experience."

Pros: "Great aircraft"

Cons: "see my words above. it is bad tryout with your site. there no responsibility. i am very upset about your negligence of your clients."

Pros: "Qatar airlines the service was awesome and the planes very clean"
Cons: "Seating not able to upgrade"

Pros: "exellent in everything"

Pros: "The flights attendants were very helpful and polite. What I enjoyed the most was the level of comfort I had. I was able to sleep for almost the entire flight. That's why it felt like it wasn't even a long flight."
Cons: "We did leave a little late but it was out of the control of the pilots and flights attendants."

Pros: "Everything"
Cons: "Nothing"

Pros: "Nice touches like the giddy bag of toiletries and air freshener in the bathroom. I appreciated the multiple food offers"
Cons: "I would like more healthy food sides likes vegetables. There were a lot of carbs"

Pros: "all nice"
Cons: "nothing but avoid bread"

Cons: "My seats from Doha to Mumbai were very uncomfortable....37EFG. The 37D was a pain stepping out and in."

Cons: "Even though we landed in Doha before our connection left ( barely-20 min)on Qatar airways, they would not hold the connecting flight for the 7 of us who were connecting. This was extremely disappointing as we then lost a full 8 hours of our first day arrival. If they schedule you for a 45 minute connecting flight, I suggest you book a later one. Our flight from NYC left on time but was 20 min late landing. Their only compensation to us all was use of the airport lounge in Doha ( quite nice with free food wine and showers, but would rather have had the extra day in Bali."

Pros: "Everything very smooth. Staff delightful and always helpful!"

Pros: "Good quality planes with lots of leg room! Also, pretty and young crew...unlike most domestic airlines."

Pros: "Small airport"
Cons: "Transfer is inconvenient."

Pros: "Water bottle"
Cons: "There was no snack for the people that don't sleep, it's a long flight, I'd suggest instant noodle cups for those or chips or cookies (I know they hand them out maybe once, but maybe have it near the bathroom, so when people are hungry they don't have to bother the crew)."

Pros: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Pros: "Dedicated to customer service"

Cons: "Great staffs and food service."

Cons: "My flight was delayed almksr 3 hours...nothing more. It's very frustrating because the problem could have been avoided if they were more careful but oh well. I'm making this review very short compared to my others because I know that if I start on a rant, I won't stop. Trust me, I'll safe that for the phone call complaint I'll be making in a few hours..."

Pros: "Cabin crew including the ground staff were awesome in providing best of its class customer service. Food and entertainment onboard was really good."

Pros: "I am taking Qatar on all international travels when possible."

Cons: "Food"

Pros: "We had requested wheelchair assistance. And the way helper was assisting us its not professional services. Which Qatar Airways promissi g to us."
Cons: "Helper was literally dragging two whelchairs at a one time. Means two passengers sitting on two different whelchair was pulled by one helper. I actually want to share video with airline so they will understand what they are promissing and what they are providing to their customers."

Pros: "all"

Pros: "Crew were extremely helpful and kind. Very responsible and polite."
Cons: "LCD was not touch screen and was extremely difficult to work with . I couldn't scape from an accidental menu which I was dropped in games and missed whole flight to enjoy something in LCD ."

Pros: "The staff"
Cons: "As always the space"

Cons: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."

Pros: "Food was great, good selection of entertaiment and movies, seat comfortable (even for economy class). Very friendly flight attendants. This was my first flight with Qatar and I'm now a big fan"

Cons: "I had a business class ticket, when I wanted to order the food they said it is finished! and that was the only vegetarian meal in the menu."

Pros: "Very kind and helping crew.. professional and helpfull"
Cons: "I dont have anything to complain about"

Pros: "Good spacing. comfy seats."
Cons: "Staff were just not aware of clients needs. walked passed without even glancing to see raised hands, etc"

Pros: "As the flight would be long (from Japan to Sao Paulo) they had the gentleness of putting us in the best seats well ahead that were available"

Pros: "Website and in-flight service is quite good. Flights take-off and land on time. The crew is international and quite professional."
Cons: "Onboard entertainment system is not quite good. The touch screen is not responsive and the movie selection is not very good. This is where Emirates excels."

Pros: "It was my first time traveling on business class and I had an amazing experience, friendly and helpful crew, they always made sure that I was doing fine and if I needed anything or any help. Healthy options on they food menu and delicious food and beverages. I am looking forward to traveling with Qatar airways again in the future."
Cons: "Would prefer more options on they entertainment menu."

Pros: "The crew was friendly and accommodating. The seats were comfortable and there was good leg space. There was a good selection of movies and shows to watch. The food wasn't bad either."
Cons: "Nothing"

Pros: "Good"
Cons: "Nothing"

Pros: "Service was excellent and food was all right. I do not eat meat or dairy but there was still some food for me on this flight."
Cons: "No complaints whatsoever."

Pros: "Entertainment always the best!!! The spacious seat and quick check in system"
Cons: "The crew can improve by more attentive and Mayb more staffs. The flight is full, they quite busy. But General is good. The food can be better options"

Pros: "The overall experience was good."

Pros: "Nothing. Missed the flight as the crew directed us to the wrong gate"
Cons: "Support staff"

Cons: "They ran out of non-vegetarian meals, which is not acceptable. The seats were rather narrow"

Pros: "Crew was ok Food was good Seats were comfortable"
Cons: "Overall was good and we definitely travel again"

Pros: "New york dubai seats were very comfortable. Dubai mumbai were okk. Crew was very pleasing"

Pros: "reached before schedule. giving passengers enough time for getting off board and give them a little extra time in hand."
Cons: "flight attendant responsible for boarding the flight was rude. he gave unclear instructions creating confusions. the flight interior was average/below average. really inferior quality compared to other emirates flight."

Pros: "Excellent service"

Pros: "Staff were friendly. Aeroplane clean"
Cons: "Lack of space, I sat against the fuselage and moving around is very difficult. Taking my bag from under the seat is nearly impossible."

Pros: "Professional staff"
Cons: "Cramped hot flight. Paid white a bit more than other carriers, as I was under the impression that seating would be comfortable, the food great, and beverage service would be frequent"

Pros: "Food, staff, flight"
Cons: "Cabin luggage limit, too long layover"

Cons: "Had "summon the crew" light on for 40 minutes, no one showed up"

Pros: "I like the most........ very comfortable take off n landing .... special compliments to the captain.... I specifically told this to an airhostess"
Cons: "Everything was good"

Pros: "Good aircraft. A 380"
Cons: "People carried a lot of hand luggage and the overhead bins were crammed"

Pros: "Great quality food for a flight."
Cons: "WiFi did not work, ever. Staff could have been a bit nicer."

Pros: "Great crew. Not so good food. flat bed is a blessing. sleep throughout the flight."

Pros: "Good selection of food"
Cons: "Having to listen to everything in both English and Arabic"

Pros: "Leg room is always great!! Also the staff a brilliant!!"

Pros: "Nothing about thto flight was enjoyable."
Cons: "For 14 hours there were screaming babies making for a miserable flight. Cabin crew was extremely slow on all fronts"

Pros: "Punctual on Time. Clean Cabin. Nice Crew"
Cons: "They should be little flexible in timing for serving Dinner, as it happened, they served Dinner as soon as the Seat belt sign was switched off, at that time it was 4 pm local time. Since we were not ready for Dinner we suggested to bring it after an hour, which they declined stating that once they take back the trays it can not be served again."

Pros: "Flights on time /comfy seats and crew"
Cons: "One particular airhostess was little rude ..too much wait time in Dubai"

Pros: "Airbus was comfortable. Entertainment was really great."
Cons: "I wish there was more legroom."

Pros: "তথ্য দিয়ে সাহায্য করা কে আমি ধন্যবাদ জানাচ্ছি, প্রথম থেকে শেষ পর্যন্ত সাথে থাকার জন্য কৃতজ্ঞতা।"

Cons: "They took my scarf and it was crazy cold in New York. Then they wouldn't let me use the bathroom yet it took almost an hour to land. Ridiculous. I was in 81D. I hope they found my scarf."

Pros: "Every thing was good"

Pros: "Love it"
Cons: "It was amazing."

Pros: "Everything! The plane is the size of a bldg lol! Economy seats were really comfortable, lucked up & sat in an exit row. They feed you, give you plenty to drink in economy! Out flight attendants were superb, especially Vidhi! She was a total sweetheart!"
Cons: "The entertainment gadget was a little loose but it was still usuable & viewable although it would slide down a little."

Cons: "No food for vegetarian"

Pros: "The food, drinks and entertainment we’re excellent. I also watched the staff caring for another passenger who was frequently summoning them for small requests but the staff was always patient and cheerful with him."

Pros: "Leg Room"

Pros: "Comfortable seat"
Cons: "I was inzble to select vegetarian meal on ypur website"

Cons: "Overall handling of delay and missed connection flight was disappointing. The meal voucher that was given was of no use. Absolutely disappointed with the overall handling of the situation that day."

Pros: "Boarding process followed at LHR #3 was well done and organized, made good use of passenger's time. Desk personnel at LHR #3 was professional, as was crew on aircraft into Dubai."
Cons: "No breakfast (had sticker on seat to wake up if needed) and ended up awake whole flight. Flight for LHR to Dubai did not provide breakfast although 1950 -> 0550 red-eye flight"

Pros: "Over all experience"

Pros: "Felt at home"

Pros: "Boarding"
Cons: "Late take off"

Cons: "Sat next to a man who smelled terribly like alcohol. He then ordered and was served a small bottle of wine... I'm not sure he should have been allowed to board or served more alcohol. He was not causing any disturbance, mostly slept, but smelled awful I had to turn my head the other way and would have liked to move seats."

Cons: "I did not get the seats I selected when booking"

Pros: "Console"
Cons: "Late take off"

Pros: "Food, entertainment system, the air bus A380 was superb , cleanliness and crew was attentive."
Cons: "None"

Pros: "I liked the crew and the attitude of staff"
Cons: "All flights were delayed Boarding experience is not that great Not sufficient leg room, so cramped up Food was very average"

Pros: "None"
Cons: "I missed the first segment of my flight due to an accident and traffic on the way to the airport. I was asked to pay $1200 to get on to the next flight (without any warning that my subsequent segments will be suspended) so I bought an one way to Dubai from NYC. Then my subsequent flights were all suspended and I had to buy a new set of flights for the remaining of the trip. I didn't get to take any of the flights I purchased through Kayak."

Cons: "My baggage was ripped and the material inside was damaged. Never expected that from Emirates."

Pros: "Nothing !"
Cons: "Security staff did not know English and asking ladies passengers to remove bangles which was impossible."

Pros: "The service, entertainment and food were all excellent."

Pros: "Food , entertainment"
Cons: "Seats very compact"

Pros: "Very friendly Crew Good Food Fantastic entertainment options"
Cons: "(a) Trying to mislead and make me check in my carry-on by saying my laptop bag and check-in bag were not allowed. I had to stand my ground."

Pros: "good."

Pros: "Y"

Pros: "I liked everything particularly the spacious seats."

Cons: "We requested wheelchair assistance for my grandmother (3 days before the flight), but at the departing airport, the person with the wheelchair left early and we had to walk her on to the plane. When we arrived at Hong Kong, there was no wheelchair on the bridge, and after disembarking and being told to wait, it took 30 minutes for them to bring one. The ground staff kept trying to convince us to just walk which seemed very unprofessional."

Cons: "Economy seating is extremely narrow!"

Cons: "The crew should be more kind."

Pros: "The crew were busy but very attentive"
Cons: "I could not plug in my headphones because of the proprietary plug on the airplane. I understand some airlines used to use proprietary plugs to keep people from taking their headphones that were offered complementary for the flight but I’d rather use my high end noise canceling headphones."

Pros: "Plane was okay. Nice big screen"
Cons: "Crew was ok"

Pros: "Comfortable seat with good recline and leg room. Noise cancellation head phones are effective and comfortable. Good selection of audio and video entertainment."

Pros: "We had a traumatic and abysmal experience for the trip. The flights were delayed, cancelled, wrongly rearranged and we had to run through the airports with no sleep, no food and no clear flight confirmations with minimal to no help from the Cathay Pacific staff."
Cons: "Helpful ground staff with information about next flight arrangements and better telephone helpline staff."

Cons: "Staff need to be more hospitable! Please do serve hit drinks along with food!! Seats are not confortable and can be more adjustable!"

Pros: "Crewf"
Cons: "Food"

Cons: "Was not able to change my flight"

Pros: "Good crew, very patient with the crowd. Food was very decent on this flight unlike the previous"

Pros: "Enjoyed food and entertainment films."

Pros: "Some of the staff were very nice. the plane was not full so was able to sleep whole flight."
Cons: "The flight was delayed 1 hour. we get on plane. then an announcement that in previous flight plane hit a bird so they needed to dissemble the plane. we got off plane at 11:26 pm. waited there. received a text announcement it would leave now at 2 am. the staff on site did not announce this information till 12:45 am. we waited and then got good news flight was going to take off. not in a logical way the plane took off all our luggage off the plane. and then could not add our luggage back on to the plane because tsa was now closed. so paperwork for getting luggage was poorly committed. not bright people. I hope my luggage arrives like they say a day later."

Pros: "The staff being very attentive & prompt , great service"
Cons: "Seats not comfortable for a long haul flights"

Pros: "Flight attendant was very kind and helpful. I was very tired and was feeling a little under the weather. She checked in with me frequently throughout the flight to make sure I was well, brought me hot water to sip on, and just made sure I was as comfortable as possible. My regret is that I didn’t catch her name."
Cons: "Nothing"

Pros: "Boarding was swift"
Cons: "Crew was indifferent and cold in their service. Food was mediocre."

Pros: "Overal, very pleasant flight."
Cons: "My headphone jack did not work, but I was able to switch seats. I could see that being a big draw back if I was not able to switch."

Pros: "Service was fantastic. Had a bit of a headache and the air hostess was quick to get me a Panadol. Entertainment system is good. Do check out the outside camera that works when landing gear comes out. Great view. Great idea."

Pros: "Nice crew"
Cons: "Seat on up position are too straight"

Pros: "Every aspect was smooth and efficient."

Cons: "i had a surfboard bag that weighed 11lbs and my daughter had a surfboard bag that weighed 21 lbs and we are being charged $200 each both ways for a total charge of $800 round trip. This is an outragous fee for surfboard and other airlines specificly Alaskian Air, Quanties, and Virgin Australia have been letting us travel with surfboard bags for free that weight 3 times that much. I will never take Cathay Pacific again as we paid more for these flights because we had heard they do not charge for surfboard and they have great service. I had a total of $1200 fspending money for food and transportation for my trip to Bali. That leaves me with $400. Never again will I travel with Cathay Pacific and I will be spreading the word through social Media! Not a Happy Customer!!!"

Pros: "The airplane was nice and clean"
Cons: "The flight was delayed. Boarding was slow. We had to wait for connecting passsangers. Delay ruined the experience. We didn’t leave in a timely manner. Flight crew was nice. There was a male crew member from LAX to Hong Kong, I could heard talking to the other crew members and he was using profanity. Nothing aggressive but not professional in my opinion. He used profanity in telling his story."

Pros: "The seats were comfortable in both flight , HK airport is clean , washroom are clean ,"
Cons: "The costumer service of pasific airline in HK airport and in Perth airport , were not skilled , I asked them many time if they can help me in my 10 hrs waiting time in HK airport with a food voucher or access to their lounge for rest and fresh in up , they said you bought your ticket this way and you accepted it , no voucher no access to lounge unless if you are business or first class !!"

Pros: "Superb crew and excellent service."
Cons: "Nothing!"

Cons: "We opted for wheel chair but in Hong Kong we were nor given wheelchair and not informed about it to the passengers. They were not guided to the required flight destination in Hong Kong. When requested for some fruits during their flight they were not given any fruits or juice also."

Pros: "Crew were pleasant and courteous throughout. Food was not bad, but not excellent either, just airline food."
Cons: "Boarding was somewhat chaotic, with people queuing up early and no assigned groups. Seems to be the norm for Cathay unfortunately."

Pros: "Great staff and good service Took care of us like a family thanks"
Cons: "Food can be better as we Indians don't eat brief and pork"

Pros: "Cathy service"
Cons: "Amazing"

Cons: "Everything was good except for the meal part. I was seated at the last and by the time I had my turn to choose from the menu, I was left with just one choice because all the passengers ahead of me got to choose first. Would be great if Cathay would accommodate extra meals on their flights."

Pros: "Good crew"
Cons: "Cathay Pacific forgot to send paperwork for departure which resulted in 1 hour delay and then given us furthest possible gate on arrival in HK"

Cons: "Less choices of movies"

Cons: "For a 15 hour flight no way to make economy class comfortable at this price ( I flew Cathay since they were much cheaper than flying directly from japan"

Cons: "The child sitting behind me keeps kicking my seat and never stops making all kinds of noise, that really sucks! One attendant (I believe she is from Hong Kong because she once emphasized that she does not understand Mandarin and she only speaks Cantonese and English) she had different faces and attitudes towards foreigners, people who are Hong Kong citizens and people who are from the Mainland China, which made me and my friends really uncomfortable..."

Pros: "Got upgraded to business BOS - HKG. Very nice!! Nice new feeling 777 also."

Cons: "Flight was late by 4hrs No food was supplied they said food is over"

Cons: "Really uncomfortable seats"

Pros: "The hard product of seats and plane was really nice. Flying the new A359, very comfortable. Lower cabin pressure felt really nice on the skin. Lie flat beds were a treat, and a massive entertainment system."
Cons: "The food was average. Had some chicken on pasta on the way over, chicken was dry and without sauce. My wife fainted on the flight and the flight attendant wasn't the most reassuring. Also her foot rest broke and they blamed her weight which was mean."

Pros: "GOOD !!!"

Pros: "Excellent services! With mileage credit, seat selection, on time departure, baggage allowance, food, wine entertainment and more, why taking budget airlines again? Truly a wonderful experience for this family trip!"

Cons: "Those economy seats can only fit a child comfortably."

Pros: "Crew/staff very professional,"

Pros: "Liked the added legroom and seating of ecomomy preferred."

Pros: "The staff was very helpful and friendly. Location was perfect."
Cons: "For the price per night i expected the hotel to supply complementary bottle water daily. The A/C was not very effective."

Cons: "In entertainment no good Hindi options were there"

Pros: "Very good service overall."
Cons: "No complaints on this particular flight."

Pros: "Seating was not bad, considering it was a short flight."
Cons: "Food was average, not as good as in the JNB-HK leg. Also, the flight attendents were inattentive."

Pros: "Nice flight attendants"
Cons: "Terrible customer service"

Pros: "seats were roomier than usual. Very comfortable"

Cons: "1) Could not select seat in advance. I almost ended up in a middle seat between strangers for a 16 hour flight. 2) Most airlines (even budget airlines) have a carry-on luggage allowance of 10kg. This is the industry standard, but Cathay is below standard by only allowing 7kg of carry-on luggage. 3) Most airlines (even budget airlines) allow water to be taken on board as long as the water was purchased after the airport security check. However Cathay does not allow this, and we were so thirsty until the cabin crew was able to provide water about 30 mins after take off."

Pros: "Great service and speedy boarding etc."
Cons: "The plane was a little old, but a good flight overall."

Cons: "The seat was not comfortable in the flight from Toronto to Abu Dhabi. I was served wrong food. The food was tasteless. The crew was giving on half glass of water when asked for. It felt as if they were scared to give water to drink"

Pros: "Kinda odd flying backwards...."
Cons: "Onboard entertaiment and food was just awful. UAE's version of Ryanair."

Pros: "Seats were comfortable and staff were helpful when approached."
Cons: "Crew should have been proactive in determining passengers' needs, etc. Film choices were poor-- lots of violence, few family-orientated options."

Cons: "Entertainment was not working"

Cons: "My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again."

Pros: "Nothing."
Cons: "Too little space for carry on compartments. Seats are too tight and tiny, very uncomfortable, staff not interacting or smiling, food was disgusting and tasteless, the aircraft seemed old and was so incredibly noisy the whole trip, and the ventilation was too bad the smell was just old and rusty."

Cons: "Need more leg room even for regular economy seating"

Pros: "Same as above"
Cons: "Same as above"

Pros: "Everything good"
Cons: "Nothing really"

Pros: "Got an upgrade to business class"

Pros: "Seat was good."
Cons: "We lost an iPad on the plane and I called and filled a o several times it absolutely no response. Very disappointing."

Cons: "There was a airplane change that delayed the flight by 4 hours. No compensation was offered. Entertainment volume was too low even at max level"

Cons: "It’s an old flight with improper seats and seating arrangements ..flight has dull ambience.the food menu most of items were same as of my losangles abudhabi flight .."

Cons: "Too much waiting in queues... Minimum of 2 hours of waiting, Too few counters."

Pros: "was easy to find connecting flight info."

Pros: "Good flight"

Cons: "Crews attitudes + the long flight"

Pros: "Entertaiment is very good."
Cons: "Cancelling my flight on both ways. Since they merge 2 flights in one,flight attendants are under staff to help and take care other passengers like me. Food have limited option who cannot eat spicy food."

Pros: "clean plane staff"
Cons: "ice cold airport and flight. wore layers of cashmeres, a fur coat and hat, and blanket on my head-still froze."

Cons: "Please, please, please Etihad, implement child-free zones on your flights."

Pros: "timeliness, in-flight entertainment, food"

Pros: "Goodbye excellent"
Cons: "Thé cancelled m'y ticket. When I reach Séoul air port they have to call tout airseychelles.com and rebook ticket do I have to run With air hôtesse to the plane to catch it.lots of stress"

Cons: "Nothing"

Pros: "The flight and the food was good"
Cons: "NA"

Pros: "Seats, Configuration, food and beverage music selection"
Cons: "Boarding process as they could not issue our connecting flight ticket lost luggage movie selection limited"

Pros: "Gets you where you need to be"
Cons: "Broken entertainment, very uncomfortable seats, a feeling that economy is not that important to them despite the fact tickets are not exactly economy! Horrible dated beige colours everywhere and dated planes"

Pros: "Accurate. Take off was smooth. Crew were sooo kind. Boarding was fast. New computer was fantastic. New movies ."
Cons: "1. Seats were really narrow. 2. Although my first plane from Seoul to Abu Dhabi was for 10 hours but only one meal served and it was omlette with sausage And at the beginning a small toast sandwich served. This indeed very strange because everytime I flied with Etihad you serve 2 meals one of them is meat or chicken with rice. I was really starving until the next glight because when we left Incheon airport it was 12.55am and most restaurants were closed. Please try to solve this issue"

Cons: "Short flight and hoarding"

Pros: "Seats were comfortable with leg space."
Cons: "Entertainment with regards to Holywood and regional movies should be upgraded."

Pros: "good service,"
Cons: "bags did not make it to final destination and were stuck in abu dhabi. we landed on sunday and did not get our bags until tuesday. we had a very long layover so unclear as to why our bags did not make it on to the flight. it was a big inconvenience"

Cons: "They should include a separate meal that is more to the liking for kids e.g kids meal instead all they offer is the same meal as adults to the kids as well"

Pros: "Food, entertainment"
Cons: "Bad seats, bad legroom and very cramped isles"

Pros: "Everything was good."
Cons: "Nothing."

Cons: "Bad service. Crew not friendly. Frustrated at check-in counters - longest time ever, stupid check for cabin bag. I chose etihad for first time, I came with the same bag with different airlines never got a problem. Everyone was angry as only half inch their bags were buffered than the frame. Worst experience"

Pros: "Great staff, very responsive. I was upgraded - i feel that Etihad Gold members are really respected making it well worthwhile showing loyalty to the airline"

Pros: "The airplane, the staff, the whole service."
Cons: "Nothing."

Cons: "One of my luggage pieces was lost, and not found for 3 days. Filling out forms for the lost luggage took several hours."

Pros: "The staff for our flight were all extremely friendly and accommodating. They came through the cabin several times with drinks and snacks and ensured we had the most comfortable flight possible. I thought the entertainment choices were excellent and really provided a wide array of genres and a unique multicultural assortment. Meals were very good, served in generous portions, and having a vegetarian diet I was happy to be so easily accommodated. I was lucky enough on this flight to have a row to myself so I could spread out."

Pros: "Give more food options"
Cons: "Upgrade"

Pros: "Schedule"
Cons: "The ground crew in SFO. Not friendly. Need lessons on customer service."

Pros: "Timeliness of the flight and communication from the flight deck."
Cons: "Particularly on the flight from Abu Dahbi to Washington, D.C., attendants were rude with not only me, but other customers. They were short in their responses, forgot requests multiple times, and didn't make the little bit of extra effort to provide translators in Arabic, ensure an elderly lady next to me had the meal she needed, and secure the food options that we asked for. Our row was told us there were no more chicken meals for example, when we saw an attendant on the other side of the plane offer consistent chicken meals for multiple rows to come. They were just being lazy and didn't even want to ask."

Cons: "We were forced to sit in the aircraft after boarding for nearly 2 hours as the ground staff waited to load bags from delayed connections."

Pros: "Crew"
Cons: "I buy two ticket to Sri Lanka . But medical retion my son 9 y old did not go but I e mail to them abut doctor tel but still my my son Cancel ticket not yet refund I don't know why"

Cons: "5 hours of delay , change in gate ."

Cons: "It took a very long time (more than one hour) for my baggage to come in spite of the fact that I travelled Business Class. And that has been an on-going issue with Etihad."

Pros: "The pillow that cradles your head and neck! I've flown with many international airlines over 20+ years and Etihad is now my number one choice. It seems to really think about passengers' comfort. I also enjoyed watching documentaries on fashion designer Michael Kors and singer David Bowie."
Cons: "Flight attendants were polite but one told me, "You should put the tray up." I suppose she was thinking in French, where people say "il faut faire…" To an English speaker "you should" doesn't sound soft. I think the flight attendant wasn't aware of the nuance in English. Everything else about her was courteous, and everything else on the flight went smoothly. I would recommend Etihad to anyone."

Pros: "Flight attendants very nice and presentable. Food good with real silver ware."
Cons: "I was charged $600 to postpone flight after I found out I needed a VISA to fly to India. Initially I was told the cost would be $100 ad then it ended being $600 for both me and my husband which I found outrageous. There should be something that flags you as soon as you book the flight that a VISA is required in order to fly to India."

Pros: "Nothing"
Cons: "They did not serve alcohol or non-veg. Plane was really small. I had to wait for a wheel chair for an hour."

Pros: "The crew on my recent flight desreves a five star applause. I've travelled on other airlines in the same segment and had come to accept the crew treatment to economy passengers. But Etihad changed that and showed me that we can be treated quite well even in an economy seat. Everything from them remembering my preferences to immediately honoring my requests to going out of the way to even reach ground staff about our preferences for our next flight, it simply was a great feeling to be on board."
Cons: "The check-in process was very strict in terms of weight of hand bags and cabin baggage. 7.6kg (600gm over) was not allowed to pass through - something other passengers need to be aware of. The attendedant who printed my boarding pass printed 2 copies of the same pass instead of one for each flight. I realized it only when it didn't scan at the security gate and had to go all the way back and stand in the security line all over again. Luckily we were not short of time for the flight else that might have been a problem."

Pros: "Nothing."
Cons: "Bad food choice for meals. Poor boarding sequence. Parking aircraft on cargo Area and then using buses to move passengers to the terminal at Abu Dhabi. Older planes compared to the new A380 on Emirates. Poor crew performance (not keeping up with the cleaniness of restrooms). 9 hour overlay at Abu Dhabi and no meal or other voucher."