Find cheap flights from New Delhi to Goa Airport from ₹ 4,411

plane is clean and well taken care of cabin crew

The Airlines is really professional and flights are almost on time in respect of departure and arrivals are concerned.

The trip was booked on a Premium Economy, I was moved to standard economy with no compensation. When I boarded the flight crew had already made someone else sit in my place who were reluctant to give me my seat. Quite a few people were found not wearing masks and crew did nothing about it. No choice of food in spite of me with a standard economy ticket that includes the option of food.

Pathetic ground staff and customer care. I paid for an upgrade 3 weeks before the journey, and I was downgraded with no reason.

No Food, No beverages, only water, and there is no information about this sudden change

Surprisingly pleasant experience despite Covid-19 times. Food was too good!

For the price, I recommend other airlines. Indigo might save a few hundred bucks but the quality of service, food selection, wait time, delays is really bad. This is like the Spirit airlines of India, if you know what I mean.

Already mentioned the didorerly check in process. The crew were not aware that I pre-booked for snacks and paid for. They said I have to pay for snacks and drinks, when I showed the crew my boarding pass they said that the system was not updated with this information. Very strange excuse..

Cleanliness os Seats and surrounding areas. On time Departure and Arrival. No1 Budget Airline in India

On time Arrival and Departure despite budget airline. In side the aircraft, seats and floor carpet is very clean and neat

I like nothing, we couldn’t utilize your booking. Unfortunately I lost my money with you.

More options for food would have made this perfect but overall great experience

CHAIRS NOT COFARTABLE AND MY BAG WHICH IN LAGUGE NOT COME ON TIME COME IN LAST WHEN BELT GOSE CLOSE AND AFTER THAT MY NEW BAG NOT IN GOOD CONITION FULL OF REPED ITS WAS REALLY VERY BED EXP AND I DONT WANT TO PERFE NEXT TIME

Flight was on time, clear announcement while boarding, seats and upkeep of flight was good. Only improvement could possibly be: - Announcement from pilot was missing e.g. usual greetings, travel time, destination weather etc.

The flight was 4 hours late and the ground staff was terrible.

Landing at Delhi IGI AIRPORT was not smooth.It made us bit nervous. Then the rest was ok. Staff and the crew are very efficient.

Cabin crew was really nice, especially the head air hostess.

Flight didn’t take off after boarding for almost 4 hours. Later it was cancelled and passengers were deplaned. It was reinstated after several hours. Spent entire day at the airport

There were a myriad of problems many of which I posted on SpiceJet tweeter handle: * mobile boarding pass printed without qr/ bar code - tweeted airline support team for 2 days, no response. * unregistered my QR frequent flyer to the online check-in, information was not reflective anywhere- now the miles are missing. * return flight had 2 consecutive delays, electronic message prompts stated it as technical delay. No staff engagement at boarding gate, no announcements at airport. * the boarding gate podium remained unattended for most parts - no one to inquire or assure - very disappointing * I tweeted airline handle again and received a response this time - their marketing line, "no one plans on a delay..." some of us tra eling professionals do know that. * requested engagement and assurance from staff at boarding gate as flight was behind 2hrs30mins. No food, water, conversation, customer service was on offer even as a gesture. * finally a snack pack arrived - again extremely scrambled an approach during distribution - no announcements were made to keep people from congregating around the boarding podium amid covid times. * I objected and was told we haven't invited anyone bit failed to understand the argument that nothing is being communicated from the airline, ergo the confusion and the bottle beck * even if SpiceJet eventually embraced a gesture to retain goodwill the execution literally soiled the intent. * the aircraft for 8254 DEL/KOL was perhaps sat in the hangar for ages; filthy, loosened spares, accessories, fittings, the screen frames hanging loose, the chair recline buttons missing, the overhead luggage bins cracked, separation panel hanging lose - unsure how safe was it to fly the plane and was certainly happy the cockpit crew concluded a safe landing. Not impressed with SpiceJet overall ownership and customer experience skills at all. If there is a negative score below POOR, that's what they deserve. Customers cannot be expected to read operator mind or intentions, it's the execution that counts and Spicejet were certainly rookies last eve.