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Pros: 777 & entertainment

Cons: b

Pros: Everything was excellent but not enough legroom. That is all airlines. Not just El Al. Unfortunate that a 6'1" man has to be punished for being tall.

Pros: Service is good and landing on time.

Cons: BC seats are not comfortable due to the old 777-200 plain. Breakfast was lacking elementary things like warm bread, butter!!! I asked for yoghurt, there didn’t have. These are basics!

Pros: Nice aircraft and comfortable seating in economy with a good selection of music and movies on the seat back entertainment. Business class was mostly empty and looked very nice and roomy. They should upgrade their frequent flyers the way other airlines do to fill those empty seats and generate the good PR that results. The food was good in my opinion, and the Ethiopian coffee is great. Affordably priced tickets was the selling point for choosing them. They are a young airline and while they go through the motions of being a modern service-oriented airline, but alas for the most part they aren't there yet.

Cons: We've flown a few Ethiopian Air flights now and while the flight attendants are nice, they aren't always on top of things and paying attention to the needs of the passengers. Not as helpful or attentive as we're used to. Boarding is chaotic and the overnight transfer at Addis Ababa is a total mess. If you get to leave through the airport in the early morning things are relatively painless, but what a nightmare of pushing and shoving chaos when it's busy. The hotels they put you up in are mediocre at best. Last week we enjoyed a long wait for the bus ride to the hotel, cold food when we arrived, and a nice hard bed to "sleep" in. We probably won't fly Ethiopian Air if we have to overnight in Addis Ababa again. I'm willing to pay up to fly another airline and skip the overnight as it's just not worth the hassle.

Cons: It was exce

Cons: Plane was very very old

Cons: Better veg food, Ask and provide water to drink when flight is 10 hrs long. Not just provide lunch and dinner.

Cons: Everything can be upgraded as nothing works in air india. Bathrooms are always either flooded or so dirty. Need more hygienic way of traveling.

Pros: Crew was very polite.

Cons: Seat was uncomfortable. PA system was inaudible. Plane smelled unpleasant. Waited on the tarmac for 45. Waited for checked bag for 45 minutes.

Pros: Crew were great!

Cons: Delaying the flight by 35 minutes meant I would likely miss my connection. I booked another flight just in case for an hour and a half later. Then delays departing mean that I almost missed my second flight. Thanks to lead cabin crew's assistance and the ground crew at HKIA I made the connection to Shanghai by a minute or two. Boarding was a bit disorganized.

Pros: Nothing. I would never ever fly with Air India.

Cons: They need to work on everything. Super crappy customer service, crappy food quality etc

Cons: The boarding process is somewhat unorganized.

Pros: The security and fast boarding

Cons: The meal

Cons: Smooth, accurate and very enjoyable.

Pros: Crew was great. Plane was clean

Cons: It was over booked the flight 2 times on the way Seychelles........ It was tired journey definitely...

Pros: Crew was nice. Plane was older model. No individual movies. Seats were old and worn, but flight was nice.

Cons: Not sure anyone can change this, but people (Egyptians) got out of their seats before the plane had even slowed down on the runway. People were jostled about. One guy bumped me several times. They then rushed forward cramming up the aisles. Just ridiculous.

Cons: Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight.

Pros: Crew is excellent

Cons: Delays and we had to actually run for the connected flight

Pros: Nothing!

Cons: Everything!

Cons: Seat quality, on time departure and arrival and food Quality

Pros: Food was good

Cons: Terrible communication about what terminal and gate to go to!

Pros: Aircraft food cleanliness

Cons: Timings bit , delayed start by an hour!

Cons: Online check in was not possible. The check in and boarding process took more than two hours and there was no order.

Cons: Plane was very very old

Cons: 1 hr delay in departure from Lusaka. Plastic cutlery was difficult to eat with. More frequent water/drinks (or waterbottles instead of little cups) would have been appreciated. Movie options were not as good as other airlines.

Cons: It was over booked. I wasted my precious time in the airport for half day... and the staff of ethiopian were not kindness.

Cons: No delay, entertainment, 3 hours flight should get a proper meal

Pros: That I got from Pune to New Delhi

Cons: The flight was delayed by an hour and 10 mins and no announcements at Pune airport. Cabin crew seemed welcoming when entering the aircraft but was very crude in the way food was served and didn't really care. Just wanted to get it all over with and go home it seemed.

Pros: If parents are traveling alone, then it is okay

Cons: No Entertainment, TV was not working

Cons: The food from Bombay to Rajkot can be better

Pros: Flight was on time.

Cons: Staff: from check in to landing, they could at least smile. Baggage claim was a nightmare, 6 Schengen flights in the same belt.

Cons: Everything was OK

Pros: Professional crew. Good simple check in.

Cons: Nothing.

Pros: The crews were pretty great!

Cons: The regulating of the temperature.

Pros: That I got from Pune to New Delhi

Cons: The flight was delayed by an hour and 10 mins and no announcements at Pune airport. Cabin crew seemed welcoming when entering the aircraft but was very crude in the way food was served and didn't really care. Just wanted to get it all over with and go home it seemed.

Pros: Seat was very spacious

Cons: The plane showed its age. In flight entertainment screens werent working for most seats

Pros: Nothing. I will never fly Air India again.

Cons: The food was terrible and I got food poisoning. When I collected my luggage at the baggage terminal, someone in charge of food or luggage had spilled curry sauce ALL OVER my suitcase - I had to throw it away. Many of the in-flight screens didn’t work, and the stewardesses were lazy and inattentive.

Cons: Timeliness

Pros: Food and drink was good.

Cons: Every single flight (4 total) took off late and even caused us to miss a connection. On the way to Madrid from Entebbe, my luggage was mislabeled and sent to London and now is completely lost. It has been two days of a trip of having no clothes, shoes, or toiletries other than what I had on my person. And I have yet to hear from anyone with Ethiopian Airlines, only representatives from Madrid airport.

Cons: Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience

Cons: Nothing else. All was well

Cons: Crew members paying more attention to the passengers, more option of food, being on time and cleaning after another flight.

Pros: Traveling time

Cons: Cleanliness

Pros: Crew was courteous, seat not so comfortable

Pros: Nothing!

Cons: Everything!

Pros: It is very wonderful. I like it so much.

Cons: I think food is very important. We want every thing cleanly

Pros: The efficiency of the whole process

Cons: The cabin attendants need to be warmer and more friendly

Pros: Take off was quick, as well as deplaning

Cons: the little cornbread cake was pretty bad.

Pros: Crew was good

Cons: Arrived one hour late.

Cons: Flight delays with no info from staff. Food poorly prepared. No orderly queues - there is aggression with no intervention from staff. There is no need for two security checks when making connections in Addis. Plane loos were all very stinky and dirty. I now remember why I had stopped using ET!

Pros: Bad Food

Cons: Seats are not comfortable

Pros: Nothing. I would never ever fly with Air India.

Cons: They need to work on everything. Super crappy customer service, crappy food quality etc

Cons: Seats are not very comfortable. Flight status did not show in the seat monitors.

Cons: Everything can be upgraded as nothing works in air india. Bathrooms are always either flooded or so dirty. Need more hygienic way of traveling.

Pros: Aircraft and schedule

Cons: Entertainment and food could have been better. Not lot of options in the entertainment. Indian food offered in other airlines such as Emirates and British Airways have been better than what has been offered in native Air India flight

Cons: No delay, entertainment, 3 hours flight should get a proper meal

Pros: We didn't like anything. We booked the ticket in advance, and they didn't inform us about the time change (plane departed 2 hours earlier than the mentioned time in the ticket). On top of that, the staffs were rude and blamed us for missing flight. After a lengthy discussion, they booked for the next flight. For the next flight (1 am), we waited for the wheelchair after getting the ticket to get to the TSA clearance area before boarding the aircraft. After 2 hours wait, one of the airport staff asked to walk to the security area (several senior passengers had difficulty walking) because it was too close to the boarding time, and no one came with the wheelchair. Very disappointing experience with Air India!

Cons: Everything from the basic! The staff surely needs a prompt training in customer service and teach them how to communicate courteously with customers. Need more training to handle issues similar to what we faced, learn how to escalate to their supervisors rather than standing and smiling, and saying that "we cannot do anything at this time." Teach them how to offer free upgrades in this situation, even for the next flight or future flights.

Pros: Crew is excellent

Cons: Delays and we had to actually run for the connected flight

Pros: Crew was good

Cons: Arrived one hour late.

Cons: Flight was delayed and caused me to miss my connecting flight on another airline that had no other flights that day. As a result of the lack of communication and general lack of professionalism, staff refused to rectify the situation and take responsibility, and I was forced to stay overnight. Worst

Cons: Poorly organised meal service

Pros: Nothing. I will never fly Air India again.

Cons: The food was terrible and I got food poisoning. When I collected my luggage at the baggage terminal, someone in charge of food or luggage had spilled curry sauce ALL OVER my suitcase - I had to throw it away. Many of the in-flight screens didn’t work, and the stewardesses were lazy and inattentive.

Pros: The flight was quick and short after take-off.

Cons: The flight was delayed by 1.5 hours because they waited for some passengers from a connected flight which was delayed. We just sat there in the aircraft after boarding. Food was poor and though this was a morning flight, there was no coffee/tea.

Pros: Everything is very comfortable

Cons: It’s perfect

Pros: Flight was able to reach on time inspite of late start

Cons: Food, service, entertainment system in flight were in despicable shape Staff not courteous at all

Pros: Pleasant check-in staff. Friendly flight attendants.

Cons: Travelers should be told that Gate 2 to Kumasi will be empty when you get there and that you should go around the corner to the transit area and wait for your flight there. They should let you know that they will announce the flight from the transit area.

Pros: Take off was quick, as well as deplaning

Cons: the little cornbread cake was pretty bad.

Cons: Water to drink during flight.

Cons: Someone stole my airpods in my bag. I noticed it once reached at home. This is the first time it happens to me. Very bad experience

Cons: The flight was delayed 1.5 hrs. Causing me to barely make it to my transfer. Air India is notoriously bad on punctuality

Cons: There is a lot of difference between flights experience from San Francisco to Delhi and Delhi, India to San Francisco. India to San Francisco was little better. Service was very poor. Food was not on time and quality and quantity was poor. Get your own stuff to save yourself from starving.

Pros: Crew was extra helpful and kept checking on me when I had a fever.

Cons: Better quality of food

Pros: Flight in Time

Cons: The delay in departure and sitting in the aircraft with no air conditioning was very uncomfortable.

Pros: The flight was quick and short after take-off.

Cons: The flight was delayed by 1.5 hours because they waited for some passengers from a connected flight which was delayed. We just sat there in the aircraft after boarding. Food was poor and though this was a morning flight, there was no coffee/tea.

Pros: Usual air India good service

Cons: We were told luggage to be collected at vasco de gama. It was unloaded at Bangalore. We then had 13 hours stuck in the airport with our luggage. Had our luggage not been unloaded, as expected, we would have a bit more freedom to move about. My luggage tickets had come off so I had to re-check in in. They then gave me the wrong labels saying i had to check in at internationals. This caused terrible chaos and they did not seem to understand when I tried to explain that going from Bangalore to vasco de gama was domestic. Other than that a pleasant journey.