₹ 68,082 Find Cheap Flights from Mumbai to Hawaii

The flights were on time and the cabin crew were very nice. The only downside was that the food was not good

I like the intention and service of the flight crew. Japanese values were observed and appreciated as a customer.

Our flight was delayed by one hour. Luckily, we were still able to make our connection. This flight is really an Alaska Airlines flight and not the same excellent service and comfort as Japan Airlines.

Very comfortab flight. The flight crew and service was terrific. The food was average at best.

First time flying. Very comfortable, plenty of leg room in economy. The food was good, as well as the snacks. Quick flight back from Kansai to HNL.

Excellent service, excellent food and beverage options, plenty of legroom

I wouldn’t know, I tried to contact you days before to reschedule my flight back to Okinawa but you left me on hold for 2 hours. I tried calling multiple times and not once did you pick up. I had to spend 2000 dollars on a one way ticket back to Okinawa because I couldn’t get ahold of you guys to change my flight.

I fell asleep, and the crew kindly left some snacks for me

Underpricer is a terrible third party service that couldn’t change three letters on my boarding pass in time to make a flight. It cost me tons of money to have to buy a new ticket with JAL. I’m extremely let down with Kayak using such a sketchy company with horrific customer service.

Check in procedure is harder than with other airlines, infotainment system is outdated

Aircraft was comfortable even in economy, clean. Entertainment screens were excellent and. Hoice was very good. Good was just ok. Crew was not bad.

My touch screen at my seat wasn't working, the films BA advertised on the website for this flight were not available, and the plane was a little dated, food was good and the staff were good, just let down by the aircraft facilities.

Did not like the seating configuration at all with 2+3+2 in business class. Lacking total privacy and comfort

The flight crew was kind, flexible, and accommodating. The seats on the plane were extremely uncomfortable.

Check-in experience, for business call please provide a premium experience

Lost my luggage, ran out of food choices in business class, ground crew was completely unapologetic.

Excellent. The crew and flight were great. Checking in was easy and everyone was very helpful.

Entertainment devices on A380 need to be fixed, the seats might do with updates.

Everything. Employees offered to help me because I had to use a cane.

Check-in and boarding were great. On flight staff were rude and disrespectful. Paid for extra room and found it incredibly cramped. Bathrooms kept in poor condition. Overall negative experience.