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FMO - BOM

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Top airlines flying Muenster to Mumbai Chhatrapati Shivaji Intl

Scores according to KAYAK customer reviews

7.9
Lufthansa
Overall score based on 27,791 reviews
8.0
Boarding
7.8
Comfort
8.4
Crew
7.7
Entertainment
7.6
Food
Airline reviews

Pros: "Comfortable and Clean"

Pros: "Really friendly and efficient crew."
Cons: "Seats and entertainment screen."

Cons: "It’s very very poor and flight radar is below average"

Pros: "Crew was helpful, food was good"
Cons: "Seats could have been better"

Pros: "excellent crew"
Cons: "seats could be wider and seatbealts cud be wider"

Pros: "Good leg room in aircraft and comfortable seating."
Cons: "My checkedin baggage did not reach the final destination and was delayed by 24 hours. Further, when my baggage did reach, one suitcase was damaged. Did not expect this from Luftansa."

Cons: "The boarding gate has too little space and was chaos."

Pros: "The crew was very friendly and as I almost did not make my connection flight at FRA, I got bumped up to business class. So my seat was very comfy and the food was excellent."
Cons: "My only concern was my flight from BUD to FRA which was delqyed by 20 mins. So i had to rush to make my connection. I had less then 15mins to run from a gate B to gate Z58 and pass US passport control. Luckily I made the flight but my luggage did not. The 55mins layover is not a sufficient one considering the size of FRA airport especially when the first flight is late."

Pros: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Cons: "No negatives."

Pros: "Live TV"
Cons: "Good quality"

Pros: "Great entertaining system"

Pros: "Nothing"
Cons: "Everything"

Pros: "Crew we're very efficient and courteous."
Cons: "Seating comfort.The seat from Frankfurt to Mumbai was not very comfortable. The assigned seat didn't recline. Had to change seat but the old aircraft seating comfort was not up to business class mark."

Pros: "Flight crew, including air-hostesses were very polite, accomodating, and helpful. Entertainment system consisted of a big screen LED."

Pros: "Quick boarding and arrived early."

Pros: "Comfortable seats. On-time flight."
Cons: "Entertainment system difficult to use. Vegetarian food was mediocre at best."

Cons: "Food Seats"

Cons: "Worst hospitality. Asked for water, never came to serve. Had to remind and call couple of times."

Pros: "I did get my meal request for the 2nd leg."

Cons: "Food quality on Detroit - Frankfurt could have been better. About Frankfurt airport: the security check (between gates - for going to gate for connecting flight) was in-efficient. A single agent working while multiple other agents idle nearby. Processing speed was slower than other European & US international airports."

Pros: "It was a good flight. Crew, boarding, food were good."
Cons: "Very narrow seats."

Cons: "Travellers"

Pros: "I enjoyed just relaxing, eating good food, drinking as much quality alcohol as I pleased and having all the entertainment I could ask for"
Cons: "The entertainment system could remain active till the actual opening of the doors. Why not?"

Cons: "Rude staff and poor connection management. Airport sucks."

Pros: "excellent service."
Cons: "I always feel that Lufthansa short changes passengers for the flights to the East. 2 tiny washrooms for business class passengers. Toilet lids non- functional. The flat seats are definitely not comparable to ones for travel in the Western Sector."

Pros: "Both parts of flight was superb n/a"

Cons: "Less leg room"

Pros: "1. Good choice of movies. The entertainment recommendations by airlines were well thought of. 2. Crew and service was one of the best. They timely came and offered juice and water. 3. We were well informed when flight had to make few rounds in the air before landing."

Pros: "Very good travel , good airplain , and good kosher food"

Pros: "frequent offering of water/ juices etc by flight staff. Nice bathroom area on lower level quick exit from plane even from row 53"

Pros: "Great costumer service, comfortable flight"

Pros: "I liked the food - especially vegetarian options."
Cons: "There was very limited vegetarian food available, should have been amply available. The crew was running around to get more veg meals."

Pros: "They were average in terms of comfort and crew. You can only get so conofortable in economy class and the crew did what they were expected to. I did feel that my empty meal tray was left on my table for quite some time though."
Cons: "We had no individual entertainment on the flight, only very old CRT screens hanging from the ceiling, circa 1995. They did show movies but the sound quality was poor and my headphone jack did not work so I had to share with my husband. They offered no explanation for this, since their website clearly promises individual screens for international flights. When asked, the FA simply said "this isn't our usual plane for these types of flights." However, we had the same issue when flying to Frankfurt with them, so the company seems to just be lying. The food can barely pass as food. Everything was ice cold except the main dinner entree, even the bread. The only vegetable available throughout our 8+ hour flight was shredded carrots absolutely swimming in mayonnaise. The boarding process was exceedingly slow and they would not allow use of cell phones for boarding passes, although their check in provides the attachments. This required probably 1/4 of those boarding to have to step aside to another line for a paper copy. Again, no apologies or explanations from the company. Overall, I wish I had shopped around a bit more and chosen another airline. International flying is supposed to be somewhat enjoyable, even in economy class. Instead, this was the longest 8+ hours of my life."

Pros: "The chicken, potatos and spinach dish was the best. I like that they have you a pillow, cover, and headphones."
Cons: "At first the movies worked then they did a reset and my audio stopped working and they did another reset when I let an attendant know about it and it still didn't work. They never came back for me to let them know about the problem."

Pros: "New planes but staff not friendly"
Cons: "Food was terrible. Definitely need to increase food budget and quality. Compare with Emirates about same fare much better food and drinks."

Cons: "It wasn't Lufthansa"

Pros: "Crew was very attentive and informative."
Cons: "Boarding process was the worst I've seen. Seats were too small and no space compared to other flights I've flown on similar routes (British Airways London-Amman & Paris-Amman). No tv's, entertainment system. You could download their system but need to buy wifi to access it. Will try to avoid Lufthansa's short haul flights in the future."

Pros: "The friendly crew were good."
Cons: "Insufficient legroom, limited drink options and dirty toilets. The flight was booked completely and hence the toilets were always occupied and unclean."

Pros: "everything"
Cons: "none"

Pros: "WiFi, entertainment and USB charging was good."
Cons: "Felt herded like cattle during the boarding process. No children's amenities as advertised. Children's meal was so-so. Adult meals had chocolate included, which children's meal did not have. Seriously?! The snack provided was all inclusive for adults and children and was way too spicy for my 6-year-old."

Pros: "Geat customer service by flight attendants."

Pros: "crew"
Cons: "food, entertainment"

Pros: "Smooth boarding and flight, fun snack (cakes on a plane!), relatively quick and easy."
Cons: "I can't think of anything to complain about for European commuter flights."

Pros: "Everything except food"
Cons: "My family took a flight earlier and my daughter complained about giving chicken to her although she was registered asian vegeterian. Same think happened to me as well. I was offered chicken even when i asked for asian vegeterian. When i asked to replace with vege option, the crew member replace with sea food, If this happens again, on my return flight, i am not going to let it go."

Pros: "Good service, clean airy aircraft"
Cons: "Boarding in Munich not well organized for business class passengers as it could be"

Cons: "I am writing to you because of the poor service that I experienced with your Operations Manager in Vienna, Paola Contestabile. I travel internationally four to five times a year for the past decade and I have never had such awful service as for my Lufthansa Flight 2329 on Jun 14th under confirmation #62RZK3. I was on my return flight to the US with the exact same carry on baggage that I had left the US with a week earlier- a roller carry on and a backpack for my laptop. This is my standard everywhere in the world that I travel and have never had an issue. I bought a painting on my trip and checked it in. With regards to my carry on, Ms. Contestabile was insistent that I could only have one piece for carry on. I told her to get the baggage rules and I would read them to her. I am a trained lawyer and value the meaning of words and rules. I explained that I am allowed one carry on and a personal item. She argued that my backback is not a personal item and that only a "laptop" is a personal item. I again explained that my personal item was my laptop bag, the same way a purse is a personal item for a lady. She finally relented and allowed me to pass through security and passport check. I assumed that this was the end of her confusion. Little did I expect that while sitting by the gate waiting to board the plane, Ms. Contestabile would emerge again and declare in front of all of the passengers that I would not be allowed to board the flight if I did not check my backpack. I told her this is unacceptable, since she had already cleared me. She said she had changed her mind. I found this response to be ridiculous. When I asked to speak with her manager, she refused to allow it, stating "I am the manager today." Ms. Contestabile even went to the pilot of the plane and convinced him that I was a "safety concern" because I wasn't following her ridiculous interpretation of the rules. This is a pure abuse of power and a threat to true safety when a ground crew member can make such a false and baseless accusation. Luckily, a woman passenger overhearing Ms. Contestabile told me that she could not believe the way she was treating me and offered to carry my bag for me. I am requesting a formal investigation into her actions and appropriate disciplinary procedures to ensure Ms. Contestabile is not allowed to threaten another passenger again."

Pros: "Service; timeliness."

Cons: "The quality of vegetable roll served was absolutely not upto the mark. And when asked for an alternative such as a bread bun with butter .. that too was denied. For a long flight this small things make a lot of difference in the customer satisfaction."

Pros: "Crew crew crew. Great crew. Food Entertainment"
Cons: "Size of seats too small in economy Leg space narrow"

Pros: "Everything was fine, I would probably take the flight again but nothing was above average"
Cons: "Boarding could have been more organized"

Pros: "Flight attendant was good"
Cons: "Everything else needed improvement"

Cons: "The delays, gate changes in a massive airport, and general lack of information made this trip excruciating."

Cons: "Fruit & cheese tray unavailable"

Pros: "No delays all on time United gets A+ for service"

Cons: "Over 2 hours delayed for no notable reason"

Pros: "The premium plus seats are quite nice! Excellent movie selection too."

Pros: "The crew was nice and very respectful to all the passengers."
Cons: "Comfier chairs"

Pros: "It was convienent and easy."
Cons: "Baggage claim time I suppose."

Cons: "My baggage was left in Houston"

Pros: "T was an OK flight, not bad by economy standards. 10 1/2 hours to be endured."
Cons: "Well, I did not like that I had booked Lufthansa, an airline I like to fly, but it was really a United flight. The Lufthansa booking included the first checked bag as free. This information did not reach United and I was faced with a £45 fee for the bag! Not a pleasant surprise and I would like the money back. I would also like to make sure that the return trip does not cost me another £45!"

Pros: "Great staff and flight overall"
Cons: "Delayed 40+ minutes resulting in missing next flight. Stood in customer service line for 3 hours only to realize no meal or hotel vouchers provided aside from a discount provided by United for hotel booking."

Pros: "Good crew , on time boarding."
Cons: "Entertainment system didn't work for a whole aisle. Crew didn't even acknowledge that it was not working."

Cons: "Taggged carry-on bag, claimed A/C had no space, when I boarded saw lots of bin space not used. I am on a transfer to Intl. fight, so in sFO had to claim baggage and go through all of security again"

Pros: "Made up time for delayed departure"
Cons: "So cramped. Sat next to very obese person....spilled onto my seat"

Pros: "EXELLENT!!"

Pros: "All the flight crew was incredibly attentive, particularly with those with special needs. From helping them to use the facilities to getting them little extras. It was a nice thing to see - especially in a such long (14+ hrs) flight."
Cons: "The entertainment system and service carts were quite outdated. There were no visible place to charge my phone. It takes away from the strong people service."

Pros: "Getting back to the UK"
Cons: "When booking with Lufthansa I don't then expect to be on a united airlines flight Terrible customer service and substandard old uncomfortable aircraft"

Pros: "Cheap price"
Cons: "No selection of drinks. They offer only wine. Also, no food for almost 10 hrs of the flight. They make you starve for food."

Pros: "We arrived earlier than expected"
Cons: "No Wifi No Movies or Entertainment No update on what arrival terminal we were let out of, so my ride that picked me got lost and confused about where to pick me up. (Not at United Terminal 7 at LAX)"

Pros: "Employees was very nice"
Cons: "Tv on the seat should be able to turn it off"

Pros: "Good"

Pros: "Loved the fast boarding and quick flight! The crew did their best to inform us about our various delays."
Cons: "Cmon dudes, just plan ahead. Don't leave us to taxi on the tarmac for an hour before take off, only to do the same once we land! This shouldn't take quite so long."

Cons: "Wifi access"

Pros: "Great entertainment system"
Cons: "Only 1 meal and they continue to run out of options."

Cons: "Didn't like having to buy food on an international flight."

Cons: "No leg room, even sitting in Economy Plus! Very disappointed on this flight. 5 hour flight on 737."

Pros: "Someone was sick on the flight while baordjng and it took over an hour for clean up.. we were an hour and a half late. Snacks are ridiculous...really? All the airline can offer is a small bag of mixed pretzels? Think you should offer more choice or larger option for a 4 hour flight."

Pros: "Healthy options maybe apples or something, and cheaper for snack packs. Ability to accept cash."

Pros: "Arrived to destination 30min early! Boarded and took off exactlymon time!"
Cons: "Nothing, everything went perfectly smooth"

Pros: "Free blankets for the long flight."
Cons: "Worst landing I've ever experienced on a plane. Had whiplash that gave me neck pains for several days after."

Pros: "Ni food for me and no entertainment"
Cons: "On time and flight was quiet."

Pros: "Nothing."
Cons: "Super delayed. 4 hours plus for a less than 2 hour flight. Unacceptable. Arrival at 3:15 am vs 11 pm."

Pros: "Smaller plane enhanced comfort"
Cons: "Did not use entertainment app"

Pros: "Lax"
Cons: "BOM"

Pros: "On time, pleasant staff"
Cons: "Coffee and a small breakfast appropriate snack would have been nice"

Pros: "Nothing"
Cons: "Had valid tickets bought months ago, but no assigned seats. Only way to make sure I had seats was to upgrade....bush league. Be loyal to the people that plan ahead and purchase tickets on your airline and actually assign seats there and then."

Pros: "Nothing"
Cons: "I have pictures and video of how dirty the plane was from the air vent all the way to the floor so disgusting do you guys ever clean the planes"

Pros: "Seats were a little better on this flight. Crews were friendly and offered drinks a couple of times"

Pros: "Handicapped assistance was great. Our connections at from between flights was 35 minutes. We had to go from terminal B to C by wheelchair for my Dad then by electric cart to get to our next gate. We barely made it. They were boarding when we got to the gate. On our flight to our destination we were given the wrong gate and terminal. We actually were supposed to go from terminal E to B at opposite ends of the airport. We missed our connectio and had to be teschuled 6 hrs later. Then that flight was cancelled and we had to pay for a hotel and missed a whole day of our trip. These connections were paired by United no by individual choice. IAH is a very difficult airport to travel through. I won't fly United again!"

Pros: "Nothing"
Cons: "Gate attendant was rude and prematurely gave my seat away before boarding was closed so My infant and I missed the original flight. Check in attendant was rude, picked up my bag stickers and when we disagreed on a military regulation he set the stickers down and walked away and did not assist me. Boarding was extremely disorganized and not enough room for carry on items. It was an aweful experience and I will not be traveling with united airlines ever again."

Cons: "When I booked the flight, we chose seats but when we checked in they said we had never chosen seats and split up myself and my husband. To watch anything it was $7.99."

Pros: "It was a perfect flight"

Pros: "Nothing"
Cons: "Customer service at united was rude on all ends phone and counter. Plane was delayed five different times and delayed for both flights. still at airport actually waiting on plane to take off when it was suppose to at 834 pm now it's 1142 pm so three hours later. I don't know who is running united airlines but it's a joke and should be shut down. There is so many people upset right now, horrible airlines."

Pros: "The flight was pretty smooth and we made up some lost time from the delays."
Cons: "This is touted as one of the newest in United's fleet. I've flown on this plane twice in the last month and the seats are the worst. They are hard plastic (feel flimsy), and have very little padding. The recline is almost nonexistent. Both times I've come off the plane with my backside feeling numb."

Pros: "Spacious seats, crew was nice and efficient"
Cons: "It took a long time to get everyone on board even after the crew kept paging that they were closing the door. After running to catch the flight it would have been nice to stop before getting on the plane for food. Food service etc was almost 2 hours after getting on the flight."

Pros: "Easy boarding. Pleasant crew"
Cons: "Food selection poor. I dozed off and was not asked if I wanted a drink. Flight delayed over an hour."

Pros: "I liked the fact that I had a window seat... at the way back. Also that I was at least offered snacks, or whatever was left because they ran out."
Cons: "They ran out of meals and snacks, both paid and free. We all pay a price, yet seats and class determine whether you will get your moneys worth. I guess the point is that I at least made it home."

Pros: "The crew was very nice and helpful."
Cons: "Seats were changed without warning. I had to talk to people inside to sit with my husband. I booked both tickets together but they separated the reservation without notice."

Cons: "We waited on the plane for 45 minutes without explanation...finally we were told the caterer had personnel issues and the food delivery was late. I MISSED MY CONNECTION IN HOUSTON OVER THIS SND HAD TO TAKE THE NEXT FLIGHT 5 HOURS LATER! TOTALLY UNACCEPTABLE. Entire crew was very casual and unmoved by my situation....UNited you FAILED Miserably!"

Read more about Lufthansa
COVID-19 information

Safety measures for airlines flying from Münster to Mumbai

Airlines flying from Münster to Mumbai have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.

Heightened sanitation

Daily cleaning, installation of cabin HEPA filters on flights from Münster to Mumbai

Mandatory masks

Masks required on board, masks provided on flights from Münster to Mumbai

Social distancing seating

Middle seats unavailable to book on flights from Münster to Mumbai

Pre-flight testing

Testing for antibodies, testing for symptoms for flights from Münster to Mumbai

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