Daily cleaning, installation of cabin HEPA filters on flights from Mangalore to the United States
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 28h 50m
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Scores according to KAYAK customer reviews
Cons: "Air India promises to give you minimal service and maximum prices due to COVID. Horrible business class seats"
Cons: "There is a lot of difference between flights experience from San Francisco to Delhi and Delhi, India to San Francisco. India to San Francisco was little better. Service was very poor. Food was not on time and quality and quantity was poor. Get your own stuff to save yourself from starving."
Cons: "The entertainment system does not work."
Pros: "Very rude crews"
Cons: "Seat had some chewing gum and when I complained. I get just covered with a cloth very very unhygienic flights"
Pros: "1st off, it was Mumbai to Newark. 2nd it was Business Class and was (if possible), better than excellent."
Cons: "It could only have been better if it was free"
Pros: "I liked the timeliness of the flight and early arrival."
Cons: "Air India really needs to work on customer satisfaction. The boarding process was confusing and disorganized without announcement. In addition, several families were not sitting together and were upset about their seating thus kept asking to switch seats which was bothersome. In addition, the entertainment needs an upgrade. The streaming was slow and would crash. Seats were uncomfortable. This direct flight is great, but Air India has a lot to work on."
Cons: "The remote control or the touch screen weren’t working. No one could do anything about it. Seat 37J. Spent 16 hours without any television/screen support"
Cons: "My flight from Delhi was at 4:40 in the morning they served us a Appetizer with no drinks no breakfast and few hours before landing in the morning they served dinner"
Pros: "AirIndia Charges pretty good amount for ticket prices compare to other airlines but internal seats and other infrastructure is pretty old. Please upgrade the flights."
Cons: "seats, entertainment system, lights are pretty old. Need upgrades."
Pros: "fastest SFO - DEL connection. Great aircraft, professional staff."
Cons: "Food was mediocre and several TV sets didn't work. My daughter switched seats (in economy) twice and both TVs weren't responding to touch or remote."
Cons: "I purchased seats through justfly but air india refused to honor my seat selection. In fact this happened earlier between SFO to Delhi and Delhi to Pune as well. Money down the drain."
Pros: "On time mostly clean and safe"
Cons: "Air India is close to no frills travel. The movies were working this time though."
Pros: "I travel first time with Air India, but I enjoy my journey,, it’s fast n comfortable, I will recommend this Airline for your safe journeys"
Pros: "Air India boarding and connections at New Delhi are awesome. City checkin counters, express metro to terminal, easy through connections."
Cons: "The planes are dilapidated, with broken electronics, and uncomfortable seats (though great legroom for these times); decor is tired and depressing."
Cons: "Dirty plane."
Pros: "It was much better than my flight to India, see my comments to the right."
Cons: "The flight to India from San Francisco was disappointing in terms of in-flight service. There was no amenities kit distributed to business class passengers, as there was on the way back to San Francisco. My vegetarian meal, although confirmed with the gate agent, did not appear on the flight attendant's list. No reading materials were distributed. We were served a glass of water, nothing more special than that, and possibly that wasn't until after takeoff. I felt like the only thing that made it business class was that the chair went horizontal, there was ample personal space, and my food was served on a white tablecloth."
Pros: "Fastest way to/from india thru unique routing. Great and convenient departure and arrival times at respective ends. Air India Maharaja Business class beats Lufthansa first class (the decor and seats need upgrade)."
Cons: "Movie selection had to be supported by netflix downloads for the 17hr flight"
Cons: "I had lost my gold bracelet on the flight. I'm quite sure, left it on the seat. And when I tried to call air india's customer service number, they had no idea what's the right number to contact to check if there is any hope to finding that bracelet."
Pros: "Customer services was good"
Cons: "There was only one major meal service on a 15 hour flight... the sandwiches and other food had gone bad - ended up with food poisoning after landing. Beverage choices were non. Existent - even basic options in business were not available. Product needs a thorough cleaning and some equipment didn’t work or wasn’t well maintained"
Cons: "Every thing"
Cons: "Overhead reading light and TV display were broken rendering me without entertainment for 16 hours. I couldn't event charge my electronics to use them as a flashlight to read my books as the USB chargers were broken for the whole row. I couldn't even get the attendant's attention for a while since the attendant call-button was broken. By the time she walked by next (hours later) she restarted it but it didn't fix the issue and I had no way of getting her attention again for a while. Really awful experience."
Pros: "Overall good flight"
Cons: "Was late by about 1 hr"
Cons: "Entertainment was not working. Old plane, Bathrooms were not clean and soap dispenser was not working. I had to wait for a long time for special assistance."
Pros: "Pretty comfy. Most staff is decent."
Cons: "Infotainment system is hard to use and always half broken."
Pros: "Leg space was really comfortable ."
Cons: "Headsets were very poor . Many sets did not work . Response of entertainment system very slow."
Pros: "direct flight save time"
Cons: "plane condition was bad . broken seats , missing screw under seat shield . personnel entertainment system don't work , headphone jack broken. No alcoholic drinks offered. Overall very bad experience. even the toilet ran out of water and no cleaning."
Cons: "The food is served buffet style. Obviously that does not keep it at the correct temperature for 25+ hours. I battled Food poisoning within hours from getting off the plane."
Cons: "I would highly encourage Air India to modernize their entertainment system. It feels like from the 90s. The touch screens are unresponsive and the headphones don't work."
Cons: "justfly.com was very unhelpful"
Pros: "Flight was short to reach India."
Cons: "Entertainment sysrem doesn't work at all. Service was pathetic."
Pros: "Nothing really"
Cons: "Seats malfunctioned. Food terrible. Drink selection low quality for business class. Service apathetic. Movie selection terrible. Headsets with unbearable static. Lounge dirty. For the price, you can fly Thai, Cathay or Singapore - only drawback is they require 1 stop."
Pros: "The food was ok."
Cons: "None of the entertainment units in my row were working so I had no movies, music, games, maps,or anything for over 16 hours. To make it worse, the screen's would not even turn off, so there was constant light as the computer cycled through some failed start-up sequence. It was horrible because I just wanted to sleep at that point, but there was a non-functional screen in my face. Also, the flight attendees were nowhere to be found except at scheduled food times and when asked about the entertainment units they offered basically no sympathy or help. Lastly, the overhead reading lights would randomly turn on and off and didn't respond to the controlled. As an Air India frequent flyer, I am very disappointed and don't plan on EVER booking them again and you can be certain I will spread the word via social media. Their 777 plane is so old and run down, hardly anything works and the seats are uncomfortable."
Pros: "It saves time on my flight. It goes on time and leaves on time and only took 13 hrs as opposed to 21."
Cons: "Air hostess were HORRIBLE. They don't come for the light, and they disappeared after serving food! Very rude, horrible service and their responses were horrible. I hate it. I don't recommend it for ANYONE. Absolutely nasty."
Cons: "Everything.... The seats, the food, the noise, the fact that the entertainment system did not work. I could go on and on but the bottom line is I will never travel AI again."
Pros: "Nothing to complain about"
Cons: "Entertainment sucks. Looks like display from the 90s."
Cons: "bad service by crew flight is late all the time no regrets by air india"
Cons: "Service was non-existent. Flight kept getting delayed for departure"
Cons: "My in-seat entertainment system was broken. I also heard similar comments from fellow passenger"
Cons: "just 1 drinks service on a 16 hour long flight"
Pros: "Boarding, Service was very smooth. Departure and arrival was on time"
Cons: "Food was decent."
Pros: "only thing we liked was the flight was direct. thats it"
Cons: "1. food tasted so bad. it wasnt fresh for sure. 2.Service was aweful. Very hard to get help from the employees. wasn't convenient at all. 3. entertainment screen wasn't working well especially the touch screen wasn't very sensitive. 4.booked two tickets with my spouse but got seated totally apart and didn't even try to seat us together. and lot more."
Cons: "One of the passengers threw-up in the aisle near the restroom and the airlines staff simply threw some news paper on top of it rather than actually cleaning it up so we all sat there smelling it for another 5 hours."
Pros: "Non Stop Flight to Delhi was the only comfort."
Cons: "Old Aircraft. Bad and old seats with less cushion. Minimal incline on the seats. Broken hand-rest, Broken airline provided headphone. Headphone two pin adapter not standard with Bose or other noise cancelling headphones I brought with self. Food was average. A lot more expected from the 16 hr non stop flight. Very disappointed. I have pictures to show broken hand-rest and headphones."
Pros: "The entertainment systems were not working on my seat and many other seats. The tray tables were all broken. The aircraft is very old and makes the flight experience very poor."
Cons: "TV is not working, food is not good, seats are not comfortable"
Pros: "Its the only non-stop flight from SFO to Delhi"
Cons: "Very basic flight and old planes. The bathrooms for economy had no tissue or soap and were not very clean. The stewards and air hostesses were not friendly or helpful and the TVs at our seats weren't functioning"
Pros: "In flight service (food service and trash removal) was very prompt."
Cons: "The inside (seats, carpet etc) looked old and dirty. The screen was cracked and the electronic controls were damaged and worked intermittenty."
Airlines flying from Mangalore to the United States have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Mangalore to the United States
Masks required on board, masks provided on flights from Mangalore to the United States
Social distancing seating
Middle seats unavailable to book on flights from Mangalore to the United States
Testing for antibodies, testing for symptoms for flights from Mangalore to the United States
Waiving of change fees. Search flexible flights from Mangalore to the United States