₹ 41,674 Find Cheap Flights from London Heathrow Airport to Kozhikode – Compare and Save

They lost the baggage and said it was deleted from the system. I had baggage tag so was able to file the complaint but there was no PIR number and update so far

Air hostesses were great. Food was good. Flat bed is not that flat or comfortable.

Seats were very comfortable and the staff too was very friendly.

I booked tickets for a family of five and specifically paid extra to select our seats together. We spent nearly $1,000 extra (around $100 per seat) for extra legroom so we could sit near each other. However, despite paying for this, we ended up being separated on the flight. This caused a major issue for our family because my parents do not speak English and rely on me to translate and assist them during the journey. I do not understand why Etihad changed our reserved seats without explanation. I am extremely dissatisfied with this experience. I expect the airline to do better, and I am requesting a full refund for the seat selection fees we paid.

1 hour delay meant missed my connecting flight and 1st day of holiday

The seats seemed smaller than other business class offerings. The entertainment menu was limited. Flight crew was good.

Awful the whole airline arrived to check baggage and board our flight and the airline desk was closed where none of the passengers could check in baggage, asked for a supervisor and was refused a supervisor, called the airlines from the airport and they refused to refund the flights for their actions in the airport, Etihad and Garuda Airlines absolutely horrible customer service all the way around.

Good one but just notice that you have to ask several time to get water or coffee .

Good service. But on flight to Kochi no entertainment except in app. And no working outlets to charge phone.

Good flight. There were a few issues with the flat bed. It was some technical issues. Otherwise everything was good