Daily cleaning, installation of cabin HEPA filters on flights from Kuala Lumpur to Kerala
There are no direct flights for this route listed on KAYAK, the shortest multi-flight duration is 25h 55m
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Scores according to KAYAK customer reviews
Pros: "It’s OK"
Cons: "Need improvements"
Pros: "Good seating space, good service"
Pros: "Amazing crew"
Pros: "Nice crew, seat reclined a lot, great food"
Cons: "Bus gate, economy passengers dumping their bags in the overhead bins reserved for business class, really sick passenger coughing their lungs out,"
Pros: "Seats are not too tight. Professional crew. Ventilation and overall aircraft comfort was good."
Cons: "Food can be better."
Cons: "My seat (8d) would not recline and the hand rest would not go up."
Pros: "Cabin service was excellent and the NY as well as Abu Dhabi lounge were very impressive."
Cons: "NY ground operations were pathetic. We were delayed 1 hour due to transfer baggage loading and people not taking their seats rather clogging the aisles... Sydney connection folk le were panicking but flight crew made up 30 minutes"
Pros: "The food and the in-house entertainment"
Cons: "My co passengers."
Cons: "Hassled at gate since I had my boarding pass on iPhone from Etihad and no a paper boarding pass, was held up and was one of last persons to board airplane"
Cons: "Flight delayed Baggage lost & didn’t receive upon arrival"
Pros: "Fast track"
Cons: "The employees in the plane and at the counter they are not helpful"
Pros: "Timing was maintained"
Pros: "Entertainment and crew great. Enough food at proper times. Plane clean"
Cons: "Wish they had earlier check in for a 777 flight."
Pros: "To be honest, the plane, crew, airport... everything was overall pretty nice."
Cons: "My checked luggage got delayed for this first trip, and I had to wait three hours at the airport security."
Pros: "Plane is too old needs to be updated and good was below average. It used to be much better than that"
Cons: "Food, crew, seats and plane"
Cons: "Bad seats. Treat people like cattle with barely any leg room."
Cons: "There was no organization for boarding!! My chicken was like a piece of tire with no flavor!"
Pros: "Crew exceptionally great ."
Cons: "Abu Dhabhi airport."
Pros: "Good time Baggage smooth service"
Cons: "Food Crew service"
Pros: "I didn't like anything about Etihad airlines and will never fly again."
Cons: "Poor food, poor customer services."
Cons: "Someone broke lock of my luggage. It was locked when i checked in atJFK airport. I got the luggage without lock at New Delhi. Though there was nothing valuable in that but still someone tried to get something out of it."
Pros: "Getting home"
Cons: "only served breakfast shortly after 8am take off .no other meal served.arrived Abu Dhabi 7pm. kept having to ask for drinks."
Pros: "Kind of similar to Indian food if possible. Thanks"
Pros: "The planes are comfortable and the crew are all very nice and helpful! I had not read the carry-on baggage restrictions well and my bag ended up being just a little too big so it had to be checked. Although it wasn't a good situation for me, it was my fault and I appreciate that you hold to your policy!"
Pros: "Clean well maintained aircraft. Enough leg room"
Cons: "Flight was delayed from JFK as well as Abudhabi. Inflight service was not that great"
Pros: "The staff was very friendly and the food was very good"
Cons: "The seats were very crammed"
Pros: "In time"
Cons: "Crew not helpful . Same with food not enough ):"
Cons: "AVML food was requested but I have never had worst food than on this flight (ever in my life). The crew to abu Dhabi was Ok but I had the worst experience ever on the flight to Ahmedabad. The staff was OK only. The entertainment was sub par. I recently flew Delta domestic flights and it had many newer English and Hindi movies than on this flight to India, go figure. I think even Air India may have newer and many more movie choices than this air line. I flew my sick father with Catheter business class but the restrooms in the business class were same small pigeon hole size. We could not even fit inside to empty out the bag. Don't buy business thinking of the luxury of space. It is a myth."
Pros: "Staff excellent on board Plane very high standard"
Cons: "Waiting 1.25 hrs to check in in SYD- with 10 and 12 year old children Check-in staff member unclear on passport requirements"
Pros: "flight on time easy custom clearance at Abu Dhabi"
Cons: "food, perhaps could offer alternative for dinner."
Pros: "Etihad is my first choice for this run."
Pros: "Crew, service, more seat room."
Cons: "Chaotic boarding but that's it!"
Pros: "Great service in their A 380 full floor biz class service from JFK to Abu Dhabi"
Pros: "the Kul-Auh was fine on the A330, food average."
Cons: "Refreshment service was minimal"
Cons: "People sitting in wrong seats and queue jumping"
Cons: "Small boarding lounge. Etihad has reserved the inferior boarding lounges for the flights to India. Boarding procedure was not well processed."
Pros: "All seats had power outlets"
Cons: "Plane was older than expected. Food/service was nothing exceptional."
Pros: "Is very nice is on time on everything ...."
Cons: "Everything is good"
Pros: "Selection of movie and TV shows could have been better"
Cons: "Selection of movies could be better"
Pros: "The airplane, the staff, the whole service."
Pros: "Boarding was smooth. Crew was nice and friendly. Bathrooms were neat and clean. Nice airplane."
Cons: "Food had very little variety."
Cons: "movie selection poor."
Pros: "Crew, comfort and the service"
Cons: "Entertainment. Not enough movies and updated."
Pros: "flat beds"
Cons: "recliner seats in buisnes class plane between pakistan and abudahbi"
Pros: "The cockpit crew was efficient in announcing the highlights of the flight.The landing and take off was smooth and flawless.The aircraft, an airbus 321 was clean."
Cons: "The service from Abudhabi to Cochin was worse than the so called cattle class.One simple instance, the food menu which was trumpeted and given to each passenger in the economy class, had three main entrees,viz Fish/chicken/vegetarian. When the food trolley came to my seat in the mid section of the plane, the hostess with almost a desperate look told me that only the vegetarian dish was available.I told her that I definetly need the fish or chicken dish.She scrounged around and ultimately gave me the fish choice whereas all the rest around me had to do with the vegetarian fare.Why this stupidity of a grandiose menu card?...The menu list states a list of liquor available in flight in the economy class.The hostess was serving the same only to those who specifically asked for it and that too as if she has to pay for the same.What a shame on the airline.You folks can do much better than this, in the so called cattle class.Sitting in a preassurised tube for more than 21 hours to reach ones destination is agony by itself, but then getting into your flight after seeing the goodies offered are only in paper, is a sad disappointment."
Pros: "I really loved the blanket,socks and all the other accesories they provided on board!"
Pros: "Take off on time. Arrival early."
Cons: "Nothing not to like."
Pros: "Great staff"
Pros: "Worth buying an XL seat Liked the rolling ramp better than steps. Buses to terminal were wuick"
Cons: "Baggage policy for checkin and carryon is too restrictive, too low. Too many email messages sent by IndiGo."
Cons: "All good"
Pros: "First flight from Goa to Mumbai was pretty good, I even scored an extra large seat. Boarding was madly chaotic though"
Cons: "The ground crew in Mumbai let on a very drunk group of men who became more and more problematic. Eventually they had to be removed which let to a further delay to an already delayed flight. Bad"
Pros: "Flight delay"
Cons: "Flight delay"
Cons: "Good airline. Flight was delayed due to weather"
Pros: "Budget Indian airline so was good. Good crew .Bus on and off tarmac , Basic food and paid for but fine. Good legroom in XL seats and std seemed ok too compared to some Australian airlines .Was on time so thats all that really mattered"
Cons: "Co passengers"
Pros: "Punctuality and professional service."
Cons: "All good."
Pros: "Punctuality, and cleanliness."
Cons: "No comments."
Pros: "Crew was good."
Cons: "Seating could be better. the cushions would come off"
Pros: "We arrived"
Cons: "The flight was an hour late on departure pushing the international flight timeline a bit too narrow."
Pros: "Promptness and efficient management of time. Nice staff!"
Cons: "The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food"
Cons: "I wish Indigo flight get in-flight internet."
Cons: "Checkin staff was very rude and had pathetic attitude"
Pros: "Very efficient transport to/from craft. Staff very helpful"
Cons: "Flight was delayed"
Pros: "Very good cabin crew"
Pros: "Efficient check-in and boarding."
Cons: "Wanted something from onboard catalog. I asked Air hostess for it and she didn't bother to bring me the item."
Cons: "Promises free meal was not provided in lounge- reason cited no mail communication received from indigo"
Pros: "Well managed. The crew always had a smile on them and seems to be very helpful."
Cons: "The crew was requesting to use the toilets at the rear of the plane whereas the one on the front were used by them. That’s totally unfair as there are more passengers than the crew and customer being the passengers should be given more access. The Indigo management should make sure this issue is being taken care of."
Pros: "Worst service"
Cons: "Bad. I had paid for seats in row 1 and they allocated seats in row 29 and no explanation given"
Pros: "On time"
Cons: "Courteous and efficient staff."
Cons: "Lost my luggage due to mistake at check in desk"
Pros: "Overall cleanliness and service"
Pros: "Friendly attitude"
Cons: "Charging for food or beverages"
Pros: "The crew and the boarding was sufficient."
Cons: "Seats were not comfortable, the snacks were marginal."
Cons: "When you people send a copy of the E Ticket you place a picture of a fake credit card at the bottom of the page. There were three of us travelling independantly through India and each time we presented the appropiate copy of the E -Ticket they wanted to see the credit card pictured on the ticket. Of course this was impossible because you guys made it up for some unknown reason. If you ever want us to use your service in future you're going to have to stop doing this practice."
Pros: "No delay proffesioal staff and efficient work and space"
Cons: "Paid twice us much for luggage as the plane ticket. Also asked if we wanted a drink and then charged us. Didn't tell us it cost until had and opened the drink. I understand it's a cheap airline and that happens, but would have appreciated telling us ahead of time. Also couldnt get boarding passes online. Will avoid this airline in the future."
Pros: "On time"
Cons: "When we booked the flight we were unaware the price did not include checked baggage. We called Kiwi.com and we asked what it would cost to add checked baggage. They said they’d check and get back with us. When they did they said the additional charge for 15kg was more than the ticket itself!! For more than 15 up to 30kg it was nearly 3 times as much! This really felt like a scam! We asked to cancel the flight and were told we could, but there was no guarantee of any refund. We said to cancel it anyway. Later I was told there would be no refund. I assumed it had been canceled and yet I got emails telling me it was time to check in, etc. And then I’m asked to review my flight! So, between Indigo and Kiwi.com I felt I got terrible service. I will not use either of them again. In the end we got a flight for the original amount including 15kg of checked baggage from a different website and on a different airline that left at the exact same. There was a reasonable charge per 5 kg over the15 allowed."
Cons: "Flight missed & the passenger is traveling through bus from Bom to Hyd. Very Poor Service. Very disappointed. ☹️"
Pros: "Cabin temp was too warm. It should be set at 23/24 to keep people comfortable not 28."
Pros: "Nothing much. Typical low cost airline with low level of customer care and interaction"
Cons: "I have already stated what I felt."
Pros: "Nice crew, speedy boarding"
Cons: "I checked in 5 hours in advance and they gave me a middle seat without even asking. There were aisle and windows free in the plane"
Pros: "Time keeping and professional experience"
Pros: "Staff and service. Efficient travel time."
Cons: "Noted a difference in passenger type on this flight. Some were rather demanding for the crew members in that some passengers did not adhere to safety protocols. Staff handled the situation in very professional manner."
Pros: "Excellent condition and on time."
Pros: "I was seated in Economy area. The seats are very cramped up. Practically no room for movements. In emergency it can be really dangerous"
Cons: "Sufficient leg room"
Cons: "Boarding was a mess, aircraft not ready, waited in the bus. Food service was horribly slow. On row 5, took 45 minutes to get a glass of water. Leading aborted close to runway, took of again before touchdown at Chennai, then turned around and landed safely after 15 minutes. No explanation by the crew."
Pros: "Despite the weather being really bad, the pilots ensured a smooth flight. Kept updating the passengers which provided comfort and prevented any potential panic."
Pros: "Seats are very nice."
Cons: "Flight attendants do not have passengers obey flight safety rules. Passengers roam around plane when seat belt light is on. Talk on phone all the way thru take off. Very weak on enforcement of safety requirements."
Pros: "Worst airline"
Cons: "Beware before booking. They cancelled the flight teo days before and even after 20 days i didn't get the refund which the airline promised. Had to book another flight in short time flr much higher rate. This airlime should be banned"
Pros: "Clean and comfortable"
Cons: "No free snacks or food/drinks of any kind :("
Cons: "Poor in flight service. Had to twice request for a glass of water which was served in a dirty paper cup."
Pros: "Very helpful employees. Also professional. Very pleased."
Cons: "Everything was acceptable to superior, by first world standards."
Pros: "Timely flight, new aircraft that's clean and friendly staff"
Cons: "Food options were limited. Most of the dishes were packaged foods."
Cons: "Usually late night flights are getting delayed now a days. If not significant say up to half an hour."
Airlines flying from Kuala Lumpur to Kerala have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Kuala Lumpur to Kerala
Masks required on board, masks provided on flights from Kuala Lumpur to Kerala
Social distancing seating
Middle seats unavailable to book on flights from Kuala Lumpur to Kerala
Testing for antibodies, testing for symptoms for flights from Kuala Lumpur to Kerala
Waiving of change fees. Search flexible flights from Kuala Lumpur to Kerala