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Pros: Food in business class was good although it was odd that breakfast was served at 3am while “lunch” was served prior to arrival once we all woke up.

Cons: The flight was the “older” business class set up with lacks privacy... not normally too much of a problem but there seemed to be quite a few upgrades from economy so it was full of people chatting loudly. There were problems with boarding that delayed the flight by an hour. Also, the boarding at Muscat’s new airport wasn’t great with the lounge telling us to board while, at the gate, boarding hadn’t started. MIght not be much of a problem except the kids were sleeping on our shoulders and there were no seats at the gates.

Pros: Nice flight and Comfortable

Pros: Seat were amazing ,plane was clean

Cons: Train your staff to be more polite and smiley

Pros: The entertainment kept the kids happy

Cons: The food- ran out of options- I’m not vegetarian but they had no options at all. The crew- not particularly engaged or attentive The drinks- poor selection, warm

Pros: Service by cabin staff.

Cons: 1. Changing the boarding gate, 2. Pilot blabbering, 3. Landing.

Cons: NA

Cons: The food option can be better.

Pros: Everything is good, just the food is not that great...

Cons: Healthy food would be nice..

Pros: Very prompt service and amazing hospitality. Despite the numerous times I called them for service, the staff were always polite and served me with a smile. Overwhelming hospitality really!

Cons: None

Pros: Boarding on time

Cons: Better onboard service

Pros: They lose my luggage

Cons: They loose my luggage

Pros: In row 27 window seat. Had a great view of the Maldives.

Cons: The entertainment.

Cons: .

Pros: Amazing crew.

Cons: Better comfortable plane

Cons: Waited close to an hour for collecting baggage at the terminal

Pros: Very new aircraft . On time

Cons: Flight was delayed by 7 hrs

Pros: No use of booking spicemax .. you are treated just like another passenger. No priority on anything.

Cons: The flight was delayed. The luggage took too long.

Cons: The flight was already delayed by 2 hours than its scheduled time despite that there was an additional delay of 60 mins and the reasons provided by the ground staff were absurd, none of the Cabin crew members are courteous, they seem to be frowning or in a mourning as if lost some one

Pros: Neat clean well organised and systematic

Cons: Cabin announcements volume can be lowered. It’s too loud

Pros: Crew was good.

Cons: Seating could be better. the cushions would come off

Pros: On time, comfortable seats, friendly crew.

Pros: No, not really, especially the boarding crew. Where was chaos and signs of lack of planning. Gate changed towards the end and sequential boarding wasn’t done properly.

Cons: 1. On time performance, flight started 1.5 hours late, 2. Boarding procedure was unplanned and the gate resembled a fish market.

Pros: I got the emergency exit door seat which I feel very comfortable. Departure on time, Arrival on early than scheduled.

Cons: First of all, The ground staff not having proper coordination at Doha Air Port. Safety induction very Poor, all demo equipment's was dirty and damaged. Another seat not really that good. Compare to other International flight this one extremely POOR. No Quality food, No Entertainment. The ONLY Flight not recommended for international travel. AIR INDIA is ok for travel.

Cons: Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous.

Cons: Boarding wasn't comfortable

Cons: not satisfactory from any angel!

Pros: Except that it was a cheap flight, I cannot say if I liked anything.

Cons: Seats are very uncomfortable and small. Food is not good at all.

Pros: . Cabin crew were excellent.

Cons: I had priority check-in with my ticket only to be told there is no priority check-in desk available

Pros: Cancelled the flight

Cons: Airline needs to stick to their time table.

Pros: Flight on time

Cons: Legroom

Cons: Food variety

Pros: Nothing

Cons: Checkin staff was very rude and had pathetic attitude

Pros: Neat clean well organised and systematic

Cons: Cabin announcements volume can be lowered. It’s too loud

Cons: I wish Indigo flight get in-flight internet.

Cons: Boarding wasn't comfortable

Pros: I got the emergency exit door seat which I feel very comfortable. Departure on time, Arrival on early than scheduled.

Cons: First of all, The ground staff not having proper coordination at Doha Air Port. Safety induction very Poor, all demo equipment's was dirty and damaged. Another seat not really that good. Compare to other International flight this one extremely POOR. No Quality food, No Entertainment. The ONLY Flight not recommended for international travel. AIR INDIA is ok for travel.

Cons: Food is disgusting, take off was terrible (not sure if was pilot or just a super old and terrible plane). They decided to go through all of our bags again as we went up stairs to board the plane. Of my hundreds of flights I have never seen something this idiotic and redundant. Completely ridiculous to open up every single passenger’s bag before allowing them to take their seat. And this happened an hour AFTER departure time, making me and half the plane miss connecting flights. Never book through them, pay the extra to save yourself the headache. They didn’t care that they made us spend an extra $1000 to rebook international flights, just a “we understand this inconveniences you” completely ridiculous.

Cons: not satisfactory from any angel!

Pros: In row 27 window seat. Had a great view of the Maldives.

Cons: The entertainment.

Pros: Behavior of crew and food. The service was excellent. The flight was clean.

Cons: No

Pros: The seats and Inflight entertainment was excellent.

Cons: Crew ran out of food choices despite the fact that I was seated near the front of the aircraft. Crew came out for the first service and didn’t serve again for the rest of the flight.

Pros: Cleanliness, quality of service and the attitude of cabin staff.

Cons: Delays to be avoided, Gate changes to be avoided, Boarding process was not properly streamlined.

Pros: nothing, they did provide us with refreshments for flight delay.

Cons: everything has to be improved

Cons: Everything.

Pros: Seats very uncomfortable

Cons: Separate counters for wheel chair passengers as well as bus transport. There were several unruly travellers and it is not fair that ground staff should have to remind passengers of protocol. Separate transport will help.

Cons: Hi flight Manchester to Muscat was good . Air craft Muscat to lahore was too old and very small . The main thing happed no baggage arrived they have lost it or will arrive after 2 / 3 days ... please help to find out my baggage.

Cons: The flight attendants did not keep the children and their seats they let them run around as we taxied the airport until one fell and had their head. Then they would not insist on them to stay in in their seats even on take off.

Cons: Asked for water 2 x with none ever brought

Pros: Nothing as such

Cons: Air condition was very low

Pros: Crew was that much friendly.

Cons: Not mine type food (just a suggestion please to have sri lankan varities)

Pros: Crew was excellent as always with the Sri Lankan hospitality.

Cons: It was an old aircraft and felt dirty. Screens, seats, lavatories, everything was old. There were some really loud and rude passengers behind us causing disruption to everyone around. The crew tried to handle it but the passengers were just not cooperating.

Pros: Fast and efficient.

Cons: NA

Cons: Srilankan airlines did not allow me to board my flight and had the least helpful customer support reps.

Pros: Promptness and efficient management of time. Nice staff!

Cons: The food is too ready-made and processed. They incorrectly market it as fresh. They need to have better and genuine food

Cons: Flight was on time. Crew were professional.

Pros: We arrived

Cons: The flight was an hour late on departure pushing the international flight timeline a bit too narrow.

Pros: I liked the total travel time the flight took.

Cons: The boarding suddenly changed the gate just within minutes of the departure & informed none.