Daily cleaning, installation of cabin HEPA filters on flights from Japan to Indore
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Scores according to KAYAK customer reviews
Cons: "Delay could have been handled correctly. I should have gotten compensation for the 3 hr delay and the 9 hr delayed departure from SFO to PDX"
Cons: "The flight was delayed by 22 hours!"
Cons: "Direct flight"
Pros: "Entertainment was ok"
Cons: "Seats were pretty bad. For a 10 hour flight, rigid, not reclining. Crew was curt. Not rude but curt. Food was terrible. Asked for Indian vegetarian meal - but got an Asian vegetarian meal that had no taste whatsoever. If they can do a Muslim meal, I don't know why they can't do Indian Vegetarian."
Cons: "Need more legroom and luggage space. Long flight is painful"
Cons: "Due to purchasing from Kayak, we could not change flight even thought flight UA34 was delayed due to mechanical. We had to call ANA, United and Airline.com but no one can change flights. We will not purchase tickets from Kayak. We called 11/5 to assign seat numbers. However, when we get to the airport, our seat was no assigned as we requested. They had to re-arrange to sit next to each other for two of us. Fight got delay does not mean they can re-assign our seats."
Cons: "Flight attendant assignments to our seats were mishandled. We did have any food or drink offer until 90 minutes after boarding. We were told that one of the attendants fell ill but no was assigned to take her responsibilities."
Cons: "They forgot to stock food and red wine. Ran out of white. A joke. Pretzels. United is not a consumer oriented airline anymore. Attitude is they are doing customer a favor just being there. Best avoided."
Pros: "The service"
Cons: "Plane too small and uncomfortable"
Cons: "They delayed our flight 4 times, over 4 hours, told us the flight moved to a gate that didn’t exist, gave us erroneous information about alternate flights, assigned 3 different planes that needed maintenance, and then we waited over 2 hours to talk with a supervisor. I finally had them rebook me on Alaska Airlines (the best)."
Pros: "Smooth ride and easy boarding"
Cons: "We started to print our boarding pass and needed some help, we had to wait for the staff because of the limited staff helping in the floor"
Pros: "Nothing because we didn’t leave Guam, was not allowed to go Japan due to having a green card and Philippines Passport."
Cons: "Service Overall of how we were treated by a bad customer services is really terrible and bad."
Pros: "Best flight to Italy from the states for me in 4 visits over 18 year span. Very efficient and courteous attendants, above average food ( for airline food), complimentary wine, even the seating was not as cramped as I have endured ( on NW Airlines- worst flight experience ever in 2005.)"
Cons: "I have not one complaint"
Pros: "Food was good"
Cons: "I was on a business trip and needed internet during this 10 hr flight from London to San Fran. Paid 40 bucks for internet and got abt 15 minutes of it. Extremely frustrating. Flight attendants bewildered about what to do about it."
Pros: "Direct flight on time. The gate person help us with seat assignments."
Cons: "All the charges."
Cons: "Passenger next to me didn’t fit in his seat and used 1/3 of mine. Not ok for 14-hour trip."
Cons: "Sat by emergency exit and it was very cold"
Cons: "I will not pay extra to access any in-flight entertainment on a flight. I prefer Air Canada's free in-flight screen access wirh unlimited movies available."
Pros: "All the way we had a great atencion from all the crew and airport facility thanks"
Cons: "Delay before boarding. Boarded and delayed take off. Emergency landing in Baltimore. Talk of busses. Reboarded. Drove the runway in circles. Panic attack. Unboarded followed by the rest of the plane and we then boarded 3 buses that got us to Jersey in 4 hours. I reviewed this once. HORRIBLE."
Pros: "every seat come with tV"
Cons: "Disappointed that few come with closed caption. Lousy choice of menu"
Cons: "Delayed getting on our way I think because they were late getting in and had to do all the plane checking. Captain said safety checks. Seat space felt tight and I am short."
Pros: "I like to the passengers on the plane werrhelpful"
Cons: "After calling United to change my seat to one in the same price category, I arrived on the airplane to find the attendants had no record of me having that seat. Which not only caused embarrassment for me and the other passenger but also held up the flight. Also this was the worst food I've ever had on a flight in my entire life even other United flights had much better meal choices."
Pros: "Boarding was great and the in flight food and beverages were great. The choice of entertainment was awesome."
Pros: "The people on the flight with me"
Cons: "Landing poor route and way to much turbelance worst flight I've ever been on. As well as I was almost late for my other flight because the pilot took forever to get to the gate"
Pros: "The plane itself was very clean! We really enjoyed having the tv's. boarding and replaning, was very fast so it was nice!"
Cons: "Sadly, the crew seemed miserable. Nobody smiled. Especially the male flight attendant. We felt more like a burden than a guest. Sorry, but it was true. I believe it was our first time flying united. No snacks on the flight, just drinks, that's ok though."
Pros: "The crew were polite and better than usual. We arrived safely."
Cons: "So many sick people everywhere. Violent and inappropriate movies kids could see on other people's screens. Bathrooms too small. Nowhere to throw away trash and no button to call flight attendant."
Cons: "Plane was small and cramped. So small you could not get a carry - on in the overhead bin. Also I did not receive an electronic scan to get on the plane. Wasn't I supposed to get one ?"
Cons: "all those empty seats (20-30) enco plus Still they WON'T upgrade anyone How about some good will and positive press for a change ! They wanted $69 each extra to sit with husband ."
Pros: "I love everything very good"
Pros: "The food was great"
Cons: "Boarding was slow"
Pros: "Efficient and friendly"
Cons: "No complaints"
Pros: "Great help from all the ground staff, especially in Osaka."
Cons: "The food was okay but you need to offer herbal teas for those who want something warm (planes are cold) but not caffeinated."
Pros: "People working there"
Cons: "flight was delayed"
Cons: "Loaded us all on the plane stowed our luggage all belted in they then announced a few minutes later to get off the plane because the pilot was still in Burlington Vermont and take luggage with us, including red tag luggage. Never should have loaded us when pilot not yet arrived. Plenty of irate customers."
Pros: "How helpful and polite everyone was.. This is only my second time to fly and was a good experience. Thank you"
Cons: "I have been flying by ANA in the past. I prefer ANA service over the United."
Pros: "The movie selection"
Cons: "Worst airline food I have ever had. There were supposed to be two choices for dinner, when they ran out of one, they just shoved the food at you with no apologies. It was the worst fried chicken ever, and breakfast was worse. The two male flight attendants never smiled, had attirude, and were overall jerks."
Pros: "Flight crew did not offer any relief to baby or mother"
Cons: "boarding took WAY too long."
Cons: "Letting a passenger who is vomitting in the waiting area on the flight."
Pros: "Everything went smoothly and quickly, (e.g. check in, baggage, seat and storage) Staff were helpful and friendly."
Pros: "The crew was great and there was plenty of provided snacks and food."
Cons: "I had the exit row window seat and froze! I couldn't sleep that seat is so cold."
Pros: "The purchasing experience was great."
Cons: "Had to pay for the 2nd bag for an international flight. Didn't expect it."
Pros: "Crew was great"
Cons: "Didnt like the isle seat. Felt a little tight."
Cons: "Horrible overlay"
Pros: "On time."
Pros: "The only positive was that the seat next to me was empty so I had a little more room."
Cons: "Flight attendants were unpleasant and plane was very dirty. My seat also felt sticky."
Airlines flying from Japan to Indore have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Japan to Indore
Masks required on board, masks provided on flights from Japan to Indore
Social distancing seating
Middle seats unavailable to book on flights from Japan to Indore
Testing for antibodies, testing for symptoms for flights from Japan to Indore
Waiving of change fees. Search flexible flights from Japan to Indore