Everything was great except the boarding experience. After the check in, they "packed us" in a small area, very hot there. It would be nice to be aware of this, I'd wait on the outside area
Chaos at the gate while boarding - no clear signs or announcements
I liked everything: the service, the food, the cleanness. I flew last year with Qatar Airways, so I can compare. Emirates did much better! Especially their meals and service.
Ove the A380 planes. Comfortable seats. Served great Indian food and Masala Chai!
Boarding, seats, entertainment and service were all great. The food was great except for the fact that there were too many sweet items.
Flight was pathetic, felt like a old plane was modified and brought in service. Didnt like the aircraft at all. Crew and services were good.but aircraft totally dissappointment.
Enough vegetarian food was not available on the flight for all vegetarian guests on the plane. Crew did not adequately handle this experience
Worst ever. No assistance and communication from Emirates crew. No visibility of when the flight is flying. Couldn’t understand if we can go to lounge to take rest. Emirates system at a certain point said flight is not operating and suggested to take the next flight and in few minutes it suddenly opened the gate for boarding. unsupportive and rude crew. Worst experience ever. Flight was delayed by 5 hours so need the compensation for that.
Emirates flights always nice. Service rendered by the staff is superb.I am always comfortable in Emirates flights.
Overall experience was bad , one does not expect after travelling for 14 hrs in Boing 777-300 ER to be pushed in to a craft with a extermly poor seating pitch, no room for hand baggage in the luggege bins and extermly poor service quality. This patch made my overall expereince mediocre and would definetly look for better choices when flying in or out of Delhi in future.
Comfortable seats and lie flat setup. Decent food. Very attentive crew.
It wasn't an AeroMexico connect but SAS, I dunno where that AeroMexico info came from. A word to the wise - do NOT get an international connecting flight into Eurooe at Copenhagen that has less than an hour layover between flights, or you'll never make it. You'll need to go thru immigration at the airport before catching your next flight, which takes some time, and then it could be a good half hour walk or more over to your next gate. Kayak lined up flights for us with only a 45-minute layover and it was literally impossible to make the nect flight ... I figured if their robots thought it woukd work it should be ok, but don't trust the robots! Had to wait for the next plane to make it to our destination.
I expected more, but they will nickel and dime you for everything. I did not enjoy flying with this airline.
Since our earlier flight was delayed, we missed this flight and were rerouted on Lufthansa 2 days later.
One of our bags was never put on the flight in Copenhagen. Now that we're home in the USA, my wife is still without most of her clothes and personal items as she returns to work this week. Hoping for a quick resolution, but there seems to be little chance of speaking with an actual person in the process.
It was a good flight. Everyone was professional and the flight was smooth.
Dislikes: lack of communication when bidding for Business Class upgrade, lack of clean up after service, no vegetarian options. Likes: plane was newer and arrived on time.
Food was underwhelming. One free coke, charged $$ for one wine. Last year one wine was included. And prices were much lower.
The flight was on time and loading was fine. I really disliked that all drinks other than coffee or tea had a cost. Deplaning was also an issue as people did not wait for those in front of them to get out before they pushed forward
Last minute cancelation, though a substitute flight was found I could not pick my meal or seat. The hotel offered didn't have working air control or shower.
Very friendly, service oriented and responsive crew. Very pleased with th service!
Very disappointed. None of the bags from Newark & Toronto flight were loaded onto connecting flight to Mumbai. And yet, no announcement during the flight. No placard near the luggage carousel in Mumbai. Absolute mayhem at Lufthansa lost & found counter. Each agent taking 20 minutes to record each incident. Stood in line for more than 1 hour, after suffering through a 8 hour flight.
This flight was operated by Air India and it was good experience
Food was good, flight is old, no leg room and restrooms are downstairs not easy for elderly people
Great, wonderful crew, comfortable flight. I had an excellent experience!
Flight got struck in gate for 45 mins for no reason. Flight got delayed reaching Mumbai causing lot of discomfort
Usually a business class traveller had to do economy this time due to last min travels and no business class ticket available The staff treats u like substandard citizens . Especially to coloured ppl . This would not have been the case if I were back in business or first At Munich I asked if there was an option of upgrade and not for free I would pay but within 30 sec she said the flight is full ..the interesting part is I did not even tell her which segment I am.flying . But seems like she was not interested in talking
Treating basic economy customers like untouchable and giving worst services just because we bought that ticket is ridiculous! We were not given option to choose the seat even at the time of checkin, we had to request the boarding staff at the gate as me and my wife were given different seats. She did not have seats together after letting us know rudely that they are not supposed to give any services to basic economy customers. Even bag purchase charges were extremely high!!
Aircraft was old. Boarding crew was rude and unprofessional! Food was bad like real bad. Lufthansa has been the worst airline i flew in in 10 years
DO NOT BOOK ANY FLIGHT USING CHATDEAL! They will mess everything up and then blame you for the issues and try to not give you your money back. Don't make the same mistake we did. I'll never use Kayak ever again. Pay the extra money and book directly with the airline. Save yourself the headache.
