Daily cleaning, installation of cabin HEPA filters on flights from Germany to Port Blair
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Scores according to KAYAK customer reviews
Pros: "Air India ground staff do not have proper planning and allocation of Seats"
Cons: "Smile and patience"
Pros: "Service is not good.."
Cons: "The flight got cancelled & reaching to customer service took 2 hours"
Cons: "It was not working & crew tried to reset 5 times. Seating is also horrible."
Pros: "Specious seat, enough leg room, friendly stuff, clean airplane in general. Boarding was quick and in time lending."
Cons: "Food was average, plug for earphones was broken."
Pros: "Flight attendants"
Cons: "Poor communication all around Poor aircraft maintenance Flight delays Horrible flight transfer experience"
Cons: "Original flight got cancelled and reschedule 8 hours later in the day"
Pros: "Travel time and overall great flying experience"
Cons: "nothing to mention"
Pros: "Welcoming, food"
Cons: "The seats were okay but can be comfortable."
Pros: "Very good service Very good choice of entertainment"
Cons: "Lounge in Delhi sub par Bangalore connecting flight was late"
Pros: "The price and that it was a direct flight"
Cons: "Video didn’t work and there was no entertainment"
Cons: "Service Om the plane was horrinle"
Pros: "Boarding process was smooth and the flight is generally on time."
Cons: "The crew does not enforce safety regulations, the plane is dirty, not maintained well and falling apart. The food is confusing, the entertainment system basically non-existent."
Pros: "Seat spacing was good"
Cons: "Was taking flight from Newark. Did not expect to get stuck at Mumbai for 5 hours. No communication, no help, none of the A.I. crew were listening."
Pros: "The food was good and so was the entertainment !"
Cons: "They connecting bus to the airport were slower. And it took around 20 mins before I could board the bus."
Cons: "Geting down from the plane and taking the bus on arrival."
Pros: "Compassionate crew"
Cons: "A small delay in food supply but it's ok. It could be improved by adding one more trolley to supply food"
Pros: "Web check-in helped as we did not have to wait in line. Food was better this time. Entertainment system worked for both of us except for my neighbor."
Cons: "Please check carry-on size as people bring large bags and then place Hem side ways as it will not fit straight in. People put their extra large purse, Hackett, sweaters in the overhead cabin instead of keeping it with them. This eats ups space for carry-on."
Cons: "Tv was not working. It s really old technology. Should use air freshener frequently. Can work on toilets."
Pros: "Service is super bad, they don’t even get you water after serving once. Don’t forget it’s a 15 hour flight."
Cons: "Service inside the airline."
Cons: "Entertainment section doesn't seem to get update frequently. There were not any new movies. Food was not upto the mark. Given the fact that it s international flight for 12 hrs there was no toiletry or blanket provided. Seats could have seen better life then what they were in. There was no leg room if I keep water bottle in the front seat pocket."
Cons: "The food"
Pros: "nothing to give applauds for."
Cons: "-Flight was delayed by over 3 hrs at JFK airport - aircraft was dirty - Flight attendants did not let any one use the restrooms during the period the flight was waiting to take off for the three hour duration. - no beverages were served during the wait period as a courtesy gesture."
Pros: "Flight on time, good meals"
Pros: "The staff were polite and the food was good!"
Pros: "In-flight crew, entertainment options, plenty of leg room, great food"
Cons: "Ground staff handling, boarding, smelly aircraft and broken seats."
Pros: "It was a nice flight and crew were also good."
Pros: "Flights are in time"
Cons: "This is the second time I found something wrong in the food. I called the lady serving in my aisle she was forcing me to eat as nothing is wrong. I requested her to call the manager when the manager came and I showed him the object in the food he apologized and took the object to send to the back office. The object was looking like a rat drop off. I want to add here that I am a certified person in food handling and sanitation from State of Illinois Department of public health."
Pros: "Very pour quality amenities, horrible food quality even for Indian taste. Most of the screens don't work, seat cushions very bad shape and untidy. Air hostess are useless, no body knows where they are most of the time. Only Reason We chose air India was due to convenient timings."
Cons: "As v mentioned above"
Cons: "My flight is on time but I got my Bag’s after 2 hr..........."
Cons: "We sat in the plane for an hour after boarding and before takeoff. There was some commotion behind the pilot door for around 30 minutes. It seemed like baggage problem. We then started moving and it seemed like another 30 minutes of stop and go before taking off. No water or tea was offered."
Cons: "Tray table was dirty"
Cons: "Mumbai terminal change is painful for family who travel with kids"
Cons: "The flight crew did not do a check before takeoff. There were many seats in the recliner positions, the were children and adults standing during takeoff. When the meal was served there was good all over the cabin floor and hot coffee was spilled on my hand and lap while the flight crew was serving the person next to me."
Pros: "Steward repeatedly woke me up on a red eye flight to offer me water when I was clearly sleeping and had a blanket over my head-- didn't seem to understand when I explained I'd "just like to sleep and didn't need anything, thank you." screens and headphone jack broken. Very difficult to understand folks on the hotline when I called to see if I could change my flight due to illness. Nice people, certainly-- super kind-- just really not up to snuff for a long haul."
Cons: "The flight is just on time"
Cons: "Entertainment sockets were broken in my both flights!"
Pros: "Broken movie screens, tray tables, dirty seats and poor food."
Cons: "dirty flight bad service as usual"
Pros: "The crew and service was excellent."
Cons: "The seat became very hard after a long 14 hour flight. I kept having to hop up and go for a stroll in the cabin. This was not a problem except I had to ask 2 other people to move each time I wanted to get up."
Cons: "The bathrooms were really bad; they were dirty and water clogged within an hour of take off. Also the cabinets in the bathrooms were broken and stuck in place using scotch tape that was peeling off."
Cons: "The staff at the check in counter was very unprofessional. And there was tooo much gap between meals. And when I asked for some snacks for my baby they said the only had peanuts. How is that possible."
Cons: "One of the passengers threw-up in the aisle near the restroom and the airlines staff simply threw some news paper on top of it rather than actually cleaning it up so we all sat there smelling it for another 5 hours."
Cons: "It is a shame that Air India has not taken care of its fleet flying to the US. The seats are broken, the seat cushion is worn and tattered with no cushioning left in the seat and the back rest. The neck holding flaps on the seat were broken and could not be used in either direction. The plane looked like it was a 2nd class compartment from a local railroad. Pathetic condition. The carpet on the floor was totally run down and soiled as well. Grow up Air India. It's about time."
Airlines flying from Germany to Port Blair have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Germany to Port Blair
Masks required on board, masks provided on flights from Germany to Port Blair
Social distancing seating
Middle seats unavailable to book on flights from Germany to Port Blair
Testing for antibodies, testing for symptoms for flights from Germany to Port Blair
Waiving of change fees. Search flexible flights from Germany to Port Blair