The FA told me that the dinner was vegetable curry which turned out to be vegetarian (tofu) which I don’t care for but that was the only disappointing part of my trip.
The FA told me that the dinner was vegetable curry which turned out to be vegetarian (tofu) which I don’t care for but that was the only disappointing part of my trip.
Overall good, the gluten free food is very hit/miss though and you must tell them you have an allergy days in advance.
It took over an hour to check in my bag a there was just one person at the counter. Security lines for business class also took a while. Although I reported 3 hours before my flight I made it to the gate 20 mins before boarding. To add to that jewelry was removed from my checked in baggage. I am submitting a separate complaint to Mumbai airport for that.
Almost 3 hour delay. First because the crew was late. Then a technical problem with the airplane.
No entertainment available on flight. Seating too cramped fir an average adult.
Very poor, they didn't want to attend to me until I missed my flight, my bags are missing
No food as per my diet restrictions even after advance request and delayed baggage without any notifications
I liked that even though there was a two hour delay, I was notified WELL in advance, and could arrive at the airport later. Comfort was better than most airlines for the price. The crew was helpful and kind, taking time to respond to passengers’ questions, I noticed. The cheerfulness of the personnel made for a very pleasant vibe throughout. My experience was very positive.
The crew was great but we sat in the plane for over an hour before takeoff combined with a 4 hour delay on our previous flight caused us to miss planned scheduled meetings in Geneva.
The 1st flight was delayed by 7h. We missed the connection flight. They rebooked us another flight after 8 hours lay over and we had to take another connection flight after 6 hour lay over. Overall experience was horrible