Daily cleaning, installation of cabin HEPA filters on flights from Alabama to Bengaluru (Bangalore)
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Scores according to KAYAK customer reviews
Pros: "Flights were on time"
Cons: "Seats are more narrow than other airlines."
Pros: "Flight was Good"
Cons: "checked baggage was damaged"
Cons: "Great crew and flight! Cheers!"
Pros: "The crew was very nice"
Cons: "Everything else"
Cons: "The most courteous staff - on ground, in air, and at destination!"
Pros: "The entertainment"
Cons: "Departure times"
Pros: "It suited the time i could travel"
Cons: "I felt although they said the two attendants were great they were at best mediocre especially the man"
Pros: "On time, comfortable flight. Great crew and service."
Cons: "Nothing. Everything was great."
Pros: "Like the pleasantries from the Delta crew"
Cons: "More snacks :) !!!!"
Cons: "Cramped seats, rude flight attendant"
Cons: "Food offered in first"
Pros: "Just the crew was super sweet and amazing. Everything else sucks. My seat won't recline and the flights get delayed all the time. Worst was the state LaGuardia is in right now."
Cons: "More on time performance would be great from Delta. Seats that actually recline and not get stuck. Screens in all the seats to enjoy entertainment."
Pros: "Great Service and flight was without problems or delays. Arrived on time ."
Pros: "The check in process was smooth and the flight crew were pleasant"
Cons: "some of the TSA crew were rude/seemed to be doing a lazy job with helping load items on the belt"
Pros: "Our flight crew were great. Pilots were great too."
Cons: "I missed my connection due to weather in Minneapolis. Was diverted into Milwaukee, but nope we are diverted to Chicago, but wait no we go to Milwaukee. Deboard into a close gate area. Rest rooms were closed. Then once refueling is done get back on and make Minneapolis at 12:15 am. Connection missed"
Pros: "Good crew. Ample legroom."
Cons: "Plane was delayed by more than an hour."
Pros: "Everything and everyone was very nice and helpful My son has a cognitive disability and he flew by his self And they helped him find his seat and treated him with respect."
Cons: "While trying to get a gate pass to pick up our son from the gate Delta service makes it very hard to know where to go and get the pass and then they only had one person working at ticket assist. Totally unacceptable. Many managers walking around but no one actually helping."
Pros: "Comfort + was nice."
Cons: "Had a middle seat between two other men. I was given my seat by the gate. It would have been nice if they placed my more strategically. That might be asking too much but seems reasonable."
Pros: "Flight attendant Bret wen out of his way to help us locate a lost pillow."
Cons: "First flight attendant asking about the pillow she found in the aisle and kicked to the side."
Pros: "Good boarding process. Friendly flight attendants."
Cons: "Its a long, long flight so can't really complain too much. Overall, it was a good flight."
Pros: "Clean new plane. Very nice"
Pros: "Nothing more to say!"
Pros: "The crew was polite but not overly friendly or welcoming."
Cons: "Boarding was orderly but it was hard to hear the announcements of the zones. I flew economy and it was like flying in a frozen sardine can. There was absolutely NO leg room. At 5 ft, 2 " if I found it difficult, I cannot even imagine how a taller person felt. I wore a coat, sweater, and scart , and warm socks, and I was still freezing the entire trip. It took me 20 minutes to thaw out after arriving. It was quite uncomfortable."
Pros: "Although our flight was fully booked. The crewmembers on this flight was professional, friendly and efficient. We boarded quickly and took off on time. We even arrived ahead of schedule. Each passenger was given free headphones and complimentary beverages and snacks. I love Delta they are a cut above the rest. They are constantly striving to put the customers needs and wants top priority"
Cons: "The limited space in our seats"
Pros: "The service was excellent."
Cons: "Never on time"
Pros: "I am always impressed by the Delta staff. Top notch."
Cons: "The entertainment screens have an (older) head phone jack that many people do not have. The headphones available for purchase by the airline are of very poor quality. I also am surprised that airlines (not just Delta) continue to provide such low quality food options on flights. I think consumers would pay more for better options."
Pros: "Courteous and professional staff"
Pros: "Buen entretenimiento."
Pros: "The crew at gate were amazing. I showed up without my immigration paper. The literally ran me to immigration to get a replacement and ran me back to the gate having the flight delayed minimally. I am incredibly grateful for their quick and efficient response,"
Pros: "App is good and convenient to use."
Cons: "The app went down just as we were getting ready to board and luckily i had a printed pass and it took some extra time to check in."
Cons: "I lost the flight To hartford and I pay 4 the hotel"
Pros: "Direct flight"
Pros: "Crew very nice"
Pros: "We had terrible turbulence for probably 4 of the nearly 5 hour flight. The turbulence were the Pitts, but the plane, amenities, staff and amenities were top nothcj! Highly recommende Delta."
Cons: "Bad turbulence"
Pros: "Just getting to my destination"
Cons: "Service very poor and seats very uncomfortable"
Pros: "Everyone was great"
Cons: "The arm rests on both flights where impossible to lift to get out of our seats, the headsets had a lot of static, the head rest was broke on one side, the food to Germany was fine but back was horrible. Within 20mins of take off you were out of most alcohol and the wine was horrible."
Pros: "Good crews"
Cons: "Hard to get comfortable even in easy comfort but easy comfort is better than typica arats."
Pros: "Seats were comfortable. Snacks!!! Nice flight crew."
Cons: "I liked everything."
Pros: "once we left Ewr everything went smooth"
Cons: "Late taking off. had to hurry to catch final leg"
Pros: "Availability of flight. Quick flight, on time"
Cons: "Lay over"
Pros: "I had a guy offer me his window seat. Nice guy. It was only 2 hrs. We arrived on time. Pretzels and drinks."
Cons: "No entertainment."
Pros: "EZ play newer plane nice staff"
Cons: "Power plugs did not work in seating row and air vents did not work"
Pros: "On time...great service!"
Cons: "Seats were a bit narrow."
Pros: "Free games and movies in the headrest TV. Really cool"
Cons: "It was extremely hot and uncomfortable on the plane."
Pros: "Getting updates on the phone allowed me to stay put and work instead of running back and forth to the gate."
Cons: "Flight was supposed to get in at 10 pm and we did npt end up getting in until 2am"
Pros: "we got a bottle of water and some pretzels"
Cons: "If American can fill every seat on the plane then they can probably serve soda and beer"
Cons: "If we boarded and left on time"
Cons: "The flight was not socially distanced"
Cons: "Less crowded."
Cons: "My ticket did not allow me to use my status to upgrade. Never buying through Kayak again."
Pros: "Fast and easy flight"
Cons: "It’s was very good flight"
Cons: "Crew was terrible"
Pros: "Flight was short."
Cons: "Everything else"
Pros: "Crew was good"
Cons: "Less gate changes"
Cons: "AA seats are very small and narrow. The reclining part was uncomfortable. I prefer legroom and comfort at Delta Airlines."
Pros: "The crew and the service was excellent."
Cons: "Todo bien gente tranquila"
Pros: "Was comfortable"
Cons: "It was very turbulent and we could not be served anything. But still a good flight."
Pros: "missed this flight due to delay in transit and security between connections at heathrow"
Pros: "Ddd the pilot just start working for American Airline? Worst landing ever in many years of travel working for FAA! The guy need to get more training for sure."
Pros: "Crew was nice and flight enjoyable"
Cons: "They lost and cant track my baggage. Very poor customer service."
Pros: "Our flight attendant was delightful. Nothing special with a flight, as long as its was on time."
Cons: "1 hr delay and 40 minute wait for wheelchair."
Pros: "nothing was exceptional"
Cons: "Not the airlines fault but we had a long delay because of weather"
Pros: "Friendly crew and fast service. They also got out of the way quickly and I was able to use the restroom without waiting too long"
Cons: "We had a really hard landing. I wish these seats weren’t made of concrete so it could absorb some of that."
Cons: "Too cramped."
Pros: "Luggage made it without being stolen"
Cons: "Too many delays.. 2 of the 3 flights were delayed and I missed my original connecting flight in Miami"
Pros: "Flight was smooth, left on time and arrived early. All the staff were friendly, even humorous."
Pros: "No complaints. A smooth flight. Met my expectations. Would fly American again."
Pros: "On time"
Pros: "Same as first flight."
Cons: "3 hour delay and much confusion. In and out of aircraft."
Pros: "I had a weapon to check and found that one of the case locks had been broken. With only minutes to spare a Huntsville TSA bag checker donated a personal padlock so I could make my flight. 5 stars."
Cons: "Monotonal flight orientation. Follow a Southwest Airlines model and add some vigor!"
Cons: "No entertainment in Business/First and no USB plugs or outlets. Only difference between Business and coach is the size of the seats. The rest was the same. I expected more service, food of some sort and entertainment or connectivity. I will probably avoid flying American if I can help it unless I see that they have updated things."
Cons: "Pretty astonishing that a 8 hour flight would be on a 757 outdated plane with no entertainment and standard economy seats. The plane still had ashtrays and no internet connectivity. For over $1000/ticket I was extremely disappointed with the quality. Extremely cramped and uncomfortable. Will not be flying with American Airlines again and I suggest you do the same."
Cons: "No wifi Display units very old"
Pros: "777-300 - Good room in main cabin extra. Good entertainment choices. On time departure."
Cons: "Breakfast is terrible - too much sugar!"
Cons: "Maintenance problems, late departures, uncomfortable airlines"
Pros: "Everything was fine---smooth flight, no problems until after landing."
Cons: "We waited 45 minutes on the tarmac for a gate before we could deplane."
Cons: "Plane interior was really dirty"
Pros: "Boarding was smooth, staff was responsive and we arrived early. Basic flight - not bad and nothing wow."
Cons: "Paid for upgraded seats to get more legroom in main cabin. But legroom in Row 6 was still cramped."
Pros: "Comfortable seats, pleasant staff"
Cons: "Flight was 30 minutes late departure, and arrival (no gate at LAX due to late arrival."
Pros: "Great service and convenient flight."
Cons: "I selected an aisle seat because I have very bad anxiety and when I got there to print off my ticket I was assigned a middle seat. It was very uncomfortable"
Pros: "On time performance; friendly, competent staff."
Cons: "Not letting me know my first leg was operated by AA was very confusing and frustrating. I couldn't find Westjet at the airport at all. Had to guess from the departing time!"
Pros: "They checked my carry on"
Cons: "Seemed unprepared my movie screen nonfunctional"
Pros: "That i was able to apply my delta sky miles account to the reservation"
Cons: "That it was actually an american flight, not alaska. Agents at desk tried to tell me i couldn't hang my hanging back and had to roll it up and put it in purse. Internet connection is horrendous. Flight attendant not willing to reimburse me after i paid $34 and received no internet. Will avoid flying American going forward at all costs."
Pros: "3 hrs delay Small plaine No entertainment"
Pros: "I liked the crew they were really helpful"
Cons: "The plane was to old I guess and it was a bit uncomfortable there was not enough space between passengers"
Cons: "delayed so long we missed our connection"
Pros: "Friendly-on time-love the charlotte airport"
Pros: "Not applicable"
Pros: "Crew is good"
Cons: "Delay is a problem, am late for second fly"
Pros: "Gate attendant clearly explained how to handle bags And passed out tags needed. Flight attendant very professional and friendly."
Cons: "Nothing. A nice short flight"
Cons: "Where should I begin? Incoming flight was late, so UA 1560 was delayed. After boarding, IFE was not working. Crew could not get it to work. Snack options were NON-existent for a 5-hour flight. Upon arriving at Newark, the gate was not available. Come on United this is your hub. Final straw, the baggage took about 50 to 60 minutes to arrive."
Pros: "We had missed our original flight and were met with new boarding passes for a new flight, so that was good. When my friend and I realized we were on different flights, the woman at the ticket counter was very kind and helpful in changing my flight. We didn’t get our bags, but the women at baggage claim were very kind and helpful, and hopefully my bag will be delivered soon."
Cons: "All planes are too cramped - not much legroom, even for me, and I’m 5’1 Not bad for this flight - only an hour - but really uncomfortable for a nine hour flight"
Pros: "The attendant at the desk was very accommodating towards my needs."
Cons: "Not delay the flight causing me to not have enough time to connect In Frankfurt."
Cons: "No delays"
Cons: "Very smooth and comfortable flight."
Pros: "The flight attendant from HSV to ORD was really funny! I don’t know if it was planned or intentional but he definitely had everyone’s attention!"
Pros: "United is good,"
Cons: "Airport EWR is bad."
Pros: "Seat was comfortable but little leg room."
Cons: "Difficult to find outlets between seats."
Pros: "On time, plane in relatively good shape."
Cons: "The entertainment system is of low quality and kept freezing and needing reboot. It is almost impossible to hear the movie sounds. Somehow the food served was truly disgusting, like an horrible TV dinner. United always stands out on international flight for having the worst dinner served. Always take your own lunch with you! Finally it has been my consistent experience on United that the stewardesses are really unfriendly. They do their job just fine but do they look so miserable compared to other companies. Do the airline treat them real bad?"
Cons: "Very delayed"
Cons: "Cost $69 to get adequate leg room! Too much!"
Pros: "The crew were attentive and helpful."
Cons: "Small and cramped seats."
Pros: "Very easy and smooth flights"
Pros: "I am so disappointed of this trip and United airlines"
Cons: "The worst trip with United airlines specially from Huston to El Salvador"
Pros: "Friendly crew, good seating with Economy PLUS"
Cons: "Hot as blazes all flight, crew kept telling me they would cool it down, never did!"
Cons: "The Basic Economy baggage policy is ridiculous. Charge me what the ticket costs upfront."
Pros: "No complaints here! The Air New Zealand staff were amazing. They did their jobs really well! They made everyone comfortable during the trip."
Pros: "Short flight so little to complain about."
Cons: "Average seats, no in flight entertainment or beverage service"
Cons: "Boarding. Board by inside seat to outside seat and it'll go much faster."
Pros: "serice agents at the airport were friendly and helpful"
Cons: "flight was changed to go thru atlanta. the connecting flight was delayed 3.5 hrs making its departure at 1:51AM. ugh."
Pros: "How they gave me exit row seats and flifht crew was good"
Cons: "Your check in ticket counter workers in SEA airport.. there was a married couple who was very rude and because i could not get a "prepaid card" but had 25 for my bag the man said "well i guess you are not going" excuse me?! I paid over 200 for my ticket!! Luckily there was a nice polynesian young man who stepped in and helped right away. That couple made my experience HORRIBLE! I do want something done about that! I almost missed a very important event and they looked to be arguing with each other! They need to keep their personal stuff at home! I was so mad.however, the flight crew was awesome!"
Cons: "Delayed flight. Almost missed connection. Crew tried to besupportive best she could."
Pros: "The Stroopwaffle"
Cons: "The hour delay"
Pros: "All fine, except delay"
Cons: "2.5 hours delay: plane needed maintenance and then more of that, a were unloaded. Took another plane."
Pros: "I got to my destination on time so it was perfect"
Pros: "No carry on fee .. nice staff .. on time!"
Pros: "The flight itself was fine. Check in at the airport with United was terrible. The United agent on duty (Sandra Mcelroy) was rude, slow to process us, extremely inattentive. She either didn't know how to or was unwilling to verify our infant in arms' ticket, check our baggage, or receive a cash payment for our checked bags after she sent us to the kiosk for a third time. She never greeted us and only addressed us when absolutely necessary but had plenty of time to talk with her coworkers. It took nearly an hour for her to process our check in. She actually made another customer cry."
Pros: "Due to being late to the airport I didn't get on the flight however the staff was very courteous and rerouted me"
Cons: "Our flight was cancelled, bad weather was the day before our flight, not the day of our flight (the day of our flight which was sun). We now got rebooked for wed. That's 3 days we didn't plan to be in Columbus oh. That seems excessive."
Pros: "Rud staff"
Pros: "Crew- very efficient on the ground andon the air"
Cons: "Inner flights no entertainment. Maybe dhould go wifi like LH"
Pros: "Crew was nice just snacks flight was turbulent no one fault"
Pros: "On time performance"
Cons: "Wifi login process is complicated"
Pros: "Not sure there was anything"
Cons: "Flight was delayed 5.5 hours. Lost my luggage."
Pros: "Very good"
Pros: "Flight was delayed due to crew rest time in HAM. Had to leave gate area to get food and coffee. Surprise - the crew was in the coffee shop too. Official delay 2:57 h. No comp or food voucher. Rebooked for the connection flight due to delay and missed connection."
Cons: "Delay and rebooking"
Cons: "We boarded and waited then was told we would wait more for people on a late flight then something wrong was found on the flight. After over an hour we were able to get off. Then we were told about 20 minutes later to get back on. No one can see the future. What i did like is that you let us get off the plane for a while before our 3 hour destination. Wish that would have happened sooner. This. Was on the flight from Boston to Salt Lake"
Cons: "Self boarding is really a mess. some staff members were barely speaking english. entertainment system can be upgraded ( larger screens)"
Pros: "The crew was very professional and very friendly"
Cons: "The seats were narrow and the cushions felt like and old cushion on a wood board."
Pros: "Thank you for moving me to another flight when mine was cancelled I appreciate that."
Cons: "Movies were not accessible - captions were too small. Movie also froze a few times or became jerky. Not sure whether or not it was your issue or the phone itself."
Pros: "At our origin the flight was delayed and they were gratious enough to switch us to united so we didn't miss our connection. Delta hooked us up! Tight connection in Atlanta, but the flight to Seattle was awesome."
Pros: "The flight attendants were friendly and helpful, the food was decent, inflight entertainment was alright, though there were problems with the monitor I was using."
Cons: "The plane didn't depart on time due to a problem with the plane. This wouldn't have been too much of a problem, except there were similar aircraft problems with almost every United flight I've been on in the last 2 years."
Pros: "The staff did fine but that's about it."
Cons: "I can't believe that a free meal isn't served on 6 hour flight and I also had to pay for the movies after paying over $2000 dollars for two tickets. It was just an extremely long domestic flight that should have been treated more like an international flight with free movies and a meal server."
Pros: "The crew. The cheese plate."
Cons: "The TV kept going off. No news channels available."
Pros: "Staff was professional and friendly flight was smooth and nice."
Airlines flying from Alabama to Bengaluru (Bangalore) have enacted additional safety measures and adjusted policies to better accommodate travellers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights from Alabama to Bengaluru (Bangalore)
Masks required on board, masks provided on flights from Alabama to Bengaluru (Bangalore)
Social distancing seating
Middle seats unavailable to book on flights from Alabama to Bengaluru (Bangalore)
Testing for antibodies, testing for symptoms for flights from Alabama to Bengaluru (Bangalore)
Waiving of change fees. Search flexible flights from Alabama to Bengaluru (Bangalore)