Uruapan hotels

Pros: Excellent customer service; friendly staff; beautiful; clean; beautiful flower gardens; excellent food

Cons: Slippery floors

Pros: Location

Cons: Tv 20yrs old tvs

Pros: The best thing about this hotel is its location. They have a VERY professional staff. The room service waiters and the porters are VERY professional. Also the food is quite good. The grounds are very pretty and well maintained. The hotel looks very nice from the outside. Also, it is right by the entrance to the national park. There is a restaurant across the street from the hotel overlooking the river in the national park, and the entrance to the park is a few blocks away.

Cons: The room did not have an AC nor a heater nor a fan. I was looking for a quiet room- This was not quiet. The way the door and bathroom window are fitted, there is a lot of space around them, so all the noise came right into the room. There were screaming children at night and during the day... like blood curdling screaming. At one point a whole group of staff members had a loud conversation with beeping and walkie-talkie right outside my room door. I heard other people in other rooms at various hours. This is NOT a quiet place. Also the overall feeling of the room is shabby... it feels old and the carpet is shabby. If they weren't marketing themselves as a 4 star hotel, it wouldn't matter, but the room did not feel 4 star. Most important of all, the WIFI is TERRIBLE!!! I tried to move out and get a refund after being there one hour. They would not refund my money, even for the following day I hadn't stayed there yet. The reason I requested a refund was because I needed to get work done that evening, and I could not even SEND a TEXT email. It took forever to send, or it would drop. I would switch back and forth between the many wifi routers they had as each one would fail. I recieved either very slow or intermittent service. At one point, one of the staff came into my room to show me that Youtube worked fine on his phone, but when he showed it to me, it was buffering constantly. The front desk assured me they would reset the routers, but they still ran the same way -- very slow, intermittently not working at all. At 2 or 3am, when everyone else a the hotel was asleep and not using the wifi, I could barely use the internet to check my banking, send an email, or use booking.com - Anything else was too much for th einternet. What really bothered me was that I could not get a refund... After I was told there would be good wifi, and the wifi didn't work, a refund should have been issued.

Pros: The hospitality every employee was very helpful and very polite

Cons: The room we got was next to the stairs after 1am the other visitors to the hotel were very noisy very loud . They even close to the door were talking loud for more then ten minutes. Other wise everything was very nice.

Pros: The service was amazing and place was extra clean.

Pros: Pillows and sheets very comfortable, excellent service.

Cons: The water of the pool is cold

Pros: Beautiful w/ great service and location. The restaurant was also excellent.

Cons: The beds were too hard for me.

Pros: Everything was pretty and beautifully maintained.

Cons: Decorations were American, pictures were of Boston! When they remodel, they should go for a Mexican theme.

Pros: Excellent service, clean and friendly staff.

Pros: Location, most everything besides lack of A/C

Cons: No A/C

Pros: The restaurant

Pros: Staff 300% +

Pros: I love the location and that they have a parking garage.

Cons: There were several things that were broken. One of the access doors was not opening and the personnel took about 30 minutes to come and let us in. The was not lights on the hallway floor where we were staying and we have to use the flashlight of our cellphone to light our way out.

Pros: Very nice hotel in colonial style. Interior design in typical Mexican style. Helpful and friendly staff.

Cons: Nothing. A suggestion to the hotel is that they could offer breakfast.

Pros: This was a cute boutique hotel right in the center of the city. They have their bar across the street which was super convenient. We stayed in the Junior Suite which was on the third floor, and even though they do NOT have an elevator they helped us with our luggage. The room was great, comfy bed, a/c and a sofa/sitting area, perfect to do your make up. Staff was nice and friendly and again location, location, location. Definitely will book again.

Pros: Everything was great but they could invest in a bigger TV

Pros: Bed was huuuge, decoration was beautiful!!

Cons: No breakfast available when we stayed here, I think they were redecorating their dinning area

Cons: The gym area is not really something you can use much

Pros: It was so quiet, nice and clean...

Pros: Our room (suite) was large, comfortable, quiet. Staff was very helpful, stored our luggage for a few hours after check out. Location was good - safe, walking distance to main plaza and restaurants and national park.

Cons: Restaurant was closed during our stay but staff recommended good nearby restaurants.

Pros: The house is amazing and the rooms are clean

Cons: Hasn’t restaurant

Pros: Good place and buffet good

Cons: The placed

Pros: Rooms clean, Restaurant food good, facilities suficiente and personal excellent.

Pros: Good places closed every thing good service and food

Cons: The room and food

Pros: The. Bed is very comfortable the room is clean and everybody is very frienyits my second time here And I’ll be back again

Cons: The tv channels

Pros: Most of the staff were very friendly.

Cons: The bed sheets was dirty when we unfolded the comforter, it was so late at night that my husband did not want to call housekeeping and we had to sleep on top of the comforter. We left a note for the housekeeper to change all the sheets in the bed and she did. Also room has no fridge and breakfast is not included, we ordered room service 3 times but 2 out of the 3 they didn't have the items on their menu.

Pros: Friendly

Cons: Not walking distance to downtown

Pros: An older facility but well kept and very clean. All the amenities one needs. very friendly and accommodating staff. Large rooms,

Pros: This is a large “events” or convention style hotel just outside Uruapan. It is situated a little above the town and there are views from location on the property of Uruapan; like from the top floor of the restaurant. The grounds are nice. Only one or two other rooms were occupied the two nights we were there (mid Feb. 2019). Still the restaurant was open and the from desk staffed. The room was spacious and clean and comfortable. The signal from the Wi-Fi router was strong but the Internet service was awful. Another oddity was the hot water and this is likely related to the hotel not being occupied. It took 15 minutes of running’s the hot water in the shower for the hot water to arrive. Once it made its way to the shower it was quite nice. The rate was very good and we enjoyed seeming to have the place to ourselves. We asked when the hotel was busy and were told Semana Santa and Noches de la Mireya. I don’t understand how they keep the lights on but I’m glad they do.

Cons: The Internet was virtually non existent.

Pros: Out of the city, it has perfect view and is not that far from the city centre. The stuff was good, the breakfast was fine. The pool was great.

Cons: It was a bit cold at night. As well, the hot water was a bit of a problem but mainly because the hot water was put to the right.

Pros: Everything was good

Cons: Check the hot water on the shower

Pros: Nice vintage style properly with ample green space and spectacular views

Cons: Too close to the main highway. Heavy trucks braking an accelerating all day and nught create uncomfortable noise nuisance

Pros: WiFi was great. In general, good value for my money.

Cons: Pillows we're kinda hard.

Pros: Staff were friendly tried to help by moving us to a less noisy room, but the room was still noisy and dark and overpriced. The cleaning lady was helpful and friendly.

Cons: the room was noisy and dark and overpriced. This was a family hotel so lots of noise, kids going in and out and on Saturday night we could hear a party all night nearby so couldn't sleep well. The rooms are all off a central courtyard so lots of noise. The decor needs updating, needs to be more neutral (remove cartoon character bed spreads!) Would have been more acceptable if the room was under 250 pesos but it was 380 a night.

Pros: the beds where hard as a rock

Pros: Close to the center plaza

Cons: Room in not so good condition and humid, bathroom with fungus, one day stay and we did not took a shower, afraid of getting infections.

Pros: The TV had several English stations. The Alameda is just off Uruapan's main square.

Cons: I had to look at three rooms before I found one I liked. The first they offered me was on a noisy hall opposite the elevator while the second was unmade with no sheets on the bed. The third (number 309) was at the end of an internal side corridor and quite fine.